Why do people complain about service so much?

[Eulogy]

They just opened a shake shack in Chicago and I wanna try it. It's in fucking river north though so that won't be happening any time soon.

[Eulogy]

Also just opened an umami burger which I'm also a little intrigued by. And that's way easier to get to.

I'm also trying to eat better though soooooooo

Each November a place by us does a turkey burger with gravy, tempura fried stuffing, cranberry sauce, and I think some other stuff and I need it right now even though I am generally anti-turkey burger.

[Trotskilicious]

even if you're trying to eat better a burger every now and again is fine

i've started counting calories. i eat the same filth i ever did just less of it and i've lost weight

[Eulogy]

My thing now is to be good during the week and then kinda do whatever I want on the weekends. Within reason.

[Trotskilicious]

the butterfield diet!

i've posted it somewhere on here already so i'm not doing it again

[vixnix]

http://www.burgerfuel.com/nz/index make good burgers.

I hate bad service. I don't mind ambivalent service, but power-tripping, I-can't-do-that-for-you-because-i-don't-want-to-and-i-enjoy-being-in-control really grinds my gears. i never say anything though, unless I've paid money. then i'll occasionally ask for a refund or refuse to pay.

[Cool As Ice Cream]

i want to make a complaint about this thread.
where can i find the manager?

[vixnix]

http://youtu.be/0n_Ty_72Qds

[yo soy el mejor]

Originally Posted by Elphenor

Whataburger is the besssttt

Used to eat there all the time when I lived in the south

mmm mmm MMM

[yo soy el mejor]

Originally Posted by Trotskilicious

whataburger is just. i dunno, king of the hill has the parody havaburger and it's the big prize for bobby when he gets good grades.

when i went lida hooe we got certificates for a free meal from williams chicken across the street.

my older brother and i would be in our bunk-bed freakin' out and talkin' about how good it was.

[yo soy el mejor]

country burger is a gem.

[Trotskilicious]

Originally Posted by vixnix

I hate bad service. I don't mind ambivalent service, but power-tripping, I-can't-do-that-for-you-because-i-don't-want-to-and-i-enjoy-being-in-control really grinds my gears.

that's institutional corporate directive, not individual people "power tripping"

they'll get a promotion for being like that

being compassionate or making exceptions will get you fired

[vixnix]

Nah, I don't reckon. I worked in a call centre for a power company, and I rolled out the company line to people who couldn't pay their bills and were about to be disconnected, but openly stated that I was sorry (because I was) and that it was out of my hands (because it was) and that I couldn't change company policy (because I couldn't).

Additionally, because I had actually listened during my training, and am able to retain information, I knew which number they could call for financial assistance. And I could tell them that if they could get to the welfare office and obtain an emergency payment, and phone me back on my DDI before the end of the day with the receipt number, I could cancel the disconnection. And I could also phone the contractor who had been assigned the disconnection job, and ask them to put it off until the end of the day, to save the customer from disconnection and reconnection fees.

I never had any escalations...I did have someone say "I hope your kids die, you fucking cunt." and hang up on me. He was really in a rage and I will never really recover from that. My listen-ins always noted my ability to resolve conflict and make appropriate credit arrangements.

It wasn't hard to do what I saw as being the right (compassionate, diligent) thing to do.

But there were people I worked with, who, in the same situation, would speak to customers in such a cold and callous way. They never offered to call contractors or gave advice on where the nearest welfare office was and how the customer could obtain an emergency payment, and what to do with it. They would say, in that horrible, cold voice "I'm sorry Mrs. XXX, but you have had two notices prior to this disconnection notice, during which time you were free to call and make arrangements for payment. The contractor has already been notified of the job."

They were horrible and some did get promoted. But it was a fairly even split between them and the nicer team leaders and 2ICs. To get to be a manager you had to be an asshole though, it's true.

But nobody was actually fired for going the extra mile for those who needed help, or for showing compassion.

But when I get those power tripping people it takes everything I have not to scream at them and it really, really grinds my gears. Because I know first hand, that I'm speaking with the kind of jerk who'd rather be promoted than be a decent human being.

[Trotskilicious]

there's no time for decency in post industrial capitalism

[Elphenor]

An insane customer once attempted to reach over the the counter and hit me.

[sppunk]

I'd put a knife in a girl's face for Whataburger #4 with spicy ketchup right now.

[Trotskilicious]

do you put the spicy ketchup on the burger?

[Trotskilicious]

also i always love how texas expats usually first mention whataburger re: stuff they miss.

[Order 66]

bow to the KING

[Order 66]

disregard the one with the bun. why anybody'd eat that over the texas toast one i've no idea

[Elphenor]

Originally Posted by Trotskilicious

also i always love how texas expats usually first mention whataburger re: stuff they miss.

It's true. I remember every delicious Whataburger meal as a Texas kid

[Order 66]

when i was a kid i thought it was called "water burger" and thought it was some cheap subsidiary of burger king ... for some reason

[Elphenor]

Dat honey mustard chicken doe

[sppunk]

Originally Posted by Trotskilicious

do you put the spicy ketchup on the burger?

Not on, but I might dip it a bit. That's for the fries.

Thank God you can order it now. I have several bottles here waiting to be devoured.

[Elphenor]

On the subject of food my friend just went and got us Mexican food and he went to Chipotle instead of the hundred other better authentic small buiss. places. This is the worst Mexican food I've ever had. Why does anyone eat here

[Trotskilicious]

I have had many flame wars about chipotle it is REVOLTING

i think itgot a rep for being healthy without actually being healthy

[sppunk]

Chipolte is adequate if you're void of anything else except Taco Bell. It sucks but if you want some fake Mexican-inspired shit fine.

But with another option? Fuck that noise.

[Elphenor]

I eat absolute shit food and don't really care but this is the most noticeable downgrade I've ever seen in food quality from authentic to fake. And it's not like Chipotle is any cheaper

[Trotskilicious]

chipotle in san antonio makes me laugh, and people still eat there

[Trotskilicious]

back to whataburger a couple thoughts, since i am fat and texan and think about whataburger a lot

1) i don't care for ketchup that much but being able to buy whataburger mustard is gorgeous
2) I know that chicken strip sandwich is probably far and away the most favorite specialty burger but as far as the all time favorites are concerned i like the a1 thick and hearty burger (i even found a teeshirt at goodwill) and the patty melt more. and then the new seasonals the avacado bacon burger and ESPECIALLY the hatch green chile burger knock my face off
3) i think nearly every child growing up in texas goes thru a phase where they think it's called WATERBURGER