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Old 01-09-2010, 06:09 AM   #1
Starla
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Smile trouble at mc donalds

So I went to Mc Donalds to get a caramel iced coffee with an extra shot of caramel in it. It tasted bitter and had old coffee grounds floating in it. I went back to the drive thru and asked them nicely if they wouldn't mind remaking me one. The girl who took my coffee gave me a "wtf" face and walked off. Then some guy who was the manager came back with my coffee and said he wanted to know what was wrong and I told him. And then he said "oh ok I will remake it. You watch me ok? Here we go.... first, Ice.... " then he holds the cup up to show me the ice. Then he goes, "Annnnnd here's your 4 pumps of syrup" and I said, "Is that your way of being sarcastic, or are you just naturally an asshole?" And he said, "Ok so ... this is the coffee, which was just made fresh for you, princess..." and I said "fuck off" and drove away. I had already paid for the coffee.
What are my options here?

 
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Old 01-09-2010, 06:11 AM   #2
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option one: stop being a bitch

option two: don't eat mcdonalds.

 
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Old 01-09-2010, 06:15 AM   #3
Starla
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I swear I was not a bitch. I asked nicely. :[

 
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Old 01-09-2010, 06:30 AM   #4
Luke de Spa
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you drove off, they have your money, you have no options

 
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Old 01-09-2010, 06:31 AM   #5
Luke de Spa
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i mean you make yourself sound pretty loserish by having four pumps of syrup, but hey

 
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Old 01-09-2010, 06:32 AM   #6
Starla
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i wanted something sweet. they charged me 35 cents extra for it.

 
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Old 01-09-2010, 06:33 AM   #7
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i'm going to bed and cry myself to sleep. goodnight.

 
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Old 01-09-2010, 06:34 AM   #8
hnibos
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sleep well angel

 
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Old 01-09-2010, 07:29 AM   #9
barden
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I've been on a service industry rant lately too.
The industry down here in Cape Town is a fucking joke. Everyone is so damn blaise about everything, and I come from JHB where shit gets sorted quickly because people have nothing better to do than work and be efficient there.
But I get fucked over so often lately, it's a joke.

I'm starting to use it in my favour, by drafting letters of complaint to head offices and such, and getting myself some vouchers to keep me as a loyal customer. Free stuff FTW.

 
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Old 01-09-2010, 07:33 AM   #10
jczeroman
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Quote:
Originally Posted by Starla View Post
What are my options here?
Firebomb the store.

 
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Old 01-09-2010, 07:34 AM   #11
Luke de Spa
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the hypercapitalist has spoken

 
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Old 01-09-2010, 10:51 AM   #12
ATS
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i got ur 4 pumps right here, to starla

 
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Old 01-09-2010, 11:00 AM   #13
exactlythesame
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Quote:
Originally Posted by Starla View Post
So I went to Mc Donalds to get a caramel iced coffee with an extra shot of caramel in it. It tasted bitter and had old coffee grounds floating in it. I went back to the drive thru and asked them nicely if they wouldn't mind remaking me one. The girl who took my coffee gave me a "wtf" face and walked off. Then some guy who was the manager came back with my coffee and said he wanted to know what was wrong and I told him. And then he said "oh ok I will remake it. You watch me ok? Here we go.... first, Ice.... " then he holds the cup up to show me the ice. Then he goes, "Annnnnd here's your 4 pumps of syrup" and I said, "Is that your way of being sarcastic, or are you just naturally an asshole?" And he said, "Ok so ... this is the coffee, which was just made fresh for you, princess..." and I said "fuck off" and drove away. I had already paid for the coffee.
What are my options here?
go to starbucks next time

they train their baristas

 
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Old 01-09-2010, 12:31 PM   #14
Sonic Johnny
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order your fucking coffee from mcdonalds you get what you pay for. Shit has grounds floating in it would probably make it taste better than the cup of warm milk with a dash of caffeine flavour you just paid for.

 
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Old 01-09-2010, 12:34 PM   #15
Mooney
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petition to start a mcdonald's board!



*signed.
__________________

 
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Old 01-09-2010, 12:41 PM   #16
D.
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* signed

 
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Old 01-09-2010, 12:46 PM   #17
Sonic Johnny
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* converge

 
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Old 01-09-2010, 12:58 PM   #18
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I definitely would have thrown it into his face and screamed "JACKASS!!!"

 
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Old 01-09-2010, 12:58 PM   #19
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But, unlike some people, I actually like getting results.

 
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Old 01-09-2010, 12:59 PM   #20
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Or a polite "You're pretty smug for someone who lives in a McDonald's."

 
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Old 01-09-2010, 01:30 PM   #21
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Quote:
Originally Posted by I'm Hardcore View Post
option one: stop being a bitch
you should take your own advice

 
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Old 01-09-2010, 02:10 PM   #22
srt4b
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I am amazed that any business in the current economic downturn wouldn't hire and train their employees to provide the ultimate experience at their business. It costs 10 times the marketing dollars to gain a new customer than to retain one that has already spent dollars at your shop.

 
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Old 01-09-2010, 02:20 PM   #23
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Quote:
Originally Posted by srt4b View Post
I am amazed that any business in the current economic downturn wouldn't hire and train their employees to provide the ultimate experience at their business. It costs 10 times the marketing dollars to gain a new customer than to retain one that has already spent dollars at your shop.
Uh, in capitalist America you provide customers with the shittiest product possible at the highest price buyers can afford. That is called maximizing profit margins. It's also efficient. USA! USA! USA!

 
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Old 01-09-2010, 02:28 PM   #24
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Quote:
Originally Posted by srt4b View Post
I am amazed that any business in the current economic downturn wouldn't hire and train their employees to provide the ultimate experience at their business. It costs 10 times the marketing dollars to gain a new customer than to retain one that has already spent dollars at your shop.
fo real

 
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Old 01-09-2010, 02:43 PM   #25
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You should've freaked, done thousands in damage and gotten some national attention on this. Now nothing will change, way to go Starla.

 
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Old 01-09-2010, 03:03 PM   #26
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you should have waitedfor him to finish it so when he hand it to you, you throw it back in his fucking face and drive off

 
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Old 01-09-2010, 03:29 PM   #27
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I am sure there is a "how are we doing" number on the cup. Call it and complain.

 
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Old 01-09-2010, 04:12 PM   #28
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Quote:
Originally Posted by I'm Hardcore View Post

don't eat mcdonalds.
easy peasy.

 
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Old 01-09-2010, 06:59 PM   #29
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Quote:
Originally Posted by waltermcphilp View Post
I am sure there is a "how are we doing" number on the cup. Call it and complain.
.

 
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Old 01-09-2010, 07:11 PM   #30
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Quote:
Originally Posted by Trotskilicious View Post
you should take your own advice
you should reveal your intentions in a forthright manner, immediately.

 
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