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Old 07-18-2008, 01:20 PM   #1
sickbadthing
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Disgusting!
Report Commentby Victor J. @ 10:23pm - Thu Jul 17th, 2008
if that was me,I would have closed the bank account,Aol keeps scimming this lady's account.
shame on AOL!Sick people,sick company.
ditto :***4
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buyer beware
Report Commentby Lowell F. @ 10:31pm - Thu Jul 17th, 2008
isn't that the same ole story? Vonage phone service does the same thing. Sign up... they start billing... then you have to make sure your internet high speed provider is compatable to Vonage. If it isn't you play he!! getting a refund. You're on the phone with them for 2 hours to get disconnected. And the people you talk to are like Pakistani and you can't understand them. Let's export some more American jobs overseas shall we? AOL service is the same way except it's in India.
ditto :+21
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Yeah, but
Report Commentby Mr_neo @ 12:30am - Fri Jul 18th, 2008
I feel for the lady, but come on... you go 10 years not knowing what you're paying money for? That seems to indicate that maybe the lady didn't have a clue what she was doing or what she was talking about. Companies need to have great customer service, but at the same time, consumers need to be intelligent enough to know what they're doing too. Glad she got something back at least. I think she should put her daughter on the hook here for part of it, since the daughter supposedly set it up with her bank account, and never took care of it. There's plenty of blame to go around to everybody involved in this.
insightful :***1
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In my younger years...
Report Commentby Vinney @ 8:07am - Fri Jul 18th, 2008
I worked call centers for 2 different credit card companies. One issued both Visa and Mastercards, and the other was Discover Card. I can't tell you how often this was a problem with AOL. People would have their card numbers changed (similar to if you lost your card or had it stolen) over AOL not cancelling their account after multiple request. Sometimes AOL would still find a way to push through charges on their close card number. It was ridiculous.
ditto :+8
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it is incredible
Report Commentby Realitycheckplease @ 8:44am - Fri Jul 18th, 2008
that anyone would want AOL in the first place, after all the complaints. Do you want to know what is worse. Try to get rid of the AOL software from your computer, AOL is like a virus. I have tried to help friends get rid of it and it has trojan like capibilities, it is awful.
disagree :-6
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Charges on a closed account?
Report Commentby Shaun @ 9:28am - Fri Jul 18th, 2008
Wouldn't allowing charges through on a closed card be the fault of the charge card company? It seems pretty simple that if the account is closed, there would be no way "pushing their way through". Either the transaction center did their job or didn't. If they allowed a charge on an otherwise closed account, the fault would seem to lie with the charge card company.
ditto :***
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fault of the charge card company?
Report Commentby Vinney @ 9:52am - Fri Jul 18th, 2008
are you kidding? surely it wasn't AOL's fault for exploiting a backdoor process that is there for other reasons...

gimme a break.
disagree :-3
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Just a thought.
Report Commentby Shaun @ 9:23am - Fri Jul 18th, 2008
If I understand you comment correctly, you infer that you've had the same problem with not just one, but two different companies.

Surely by the time you had the problems with issues with the first company, you would have been more protective with the second. Without knowing the specifics in either case, having such ongoing problems, one may conclude the issue is not with the company but with the user or consumer.
split vote :0
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Vonage? Try ACN!!
Report Commentby DAbel @ 10:20am - Fri Jul 18th, 2008
You think thats bad try ACN! They tout the same 24.95 or whatever cost and there big thing is "It's free to try"! What they fail to tell you is that there is still local fees and taxes which is one of the reasons your regular phone bill is higher also added to their final cost.

My Brother tried them out and found his bill to be HIGHER than it was before. Now the clincher, Yes, it is FREE to try, but what they don't tell you is it cost over a hundred dollars to quit and go back to your old carrier!

If it sounds too good to be true, it probably is.
ditto :+2
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$100 to quit?
Report Commentby Darvell H. @ 10:53am - Fri Jul 18th, 2008
No, just sign up for somebody new. Doesn't cost to quit.
disagree :-17
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Closing the account?
Report Commentby Shaun @ 10:33pm - Thu Jul 17th, 2008
I'm not sure closing the account would do a great deal. That is, the big argument here is all the charges she has had debited for, not just one but, two accounts over several years.

Siding with the consumer for the sake of being a consumer is a dangerous route. As a consumer, people need to understand and control their finances better. Not that the story is not unfortunate, but AOL is hardly to blame.
ditto :+6
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Shaun
Report Commentby SupperDave @ 7:20am - Fri Jul 18th, 2008
You've obviously never tried to cancel an AOL account. All new computers using a windows operating system come with free trial period internet subscriptions. I signed up for the AOL trial. Didn't like it and therefore didn't want it after the trial period. To cancel, one is on the phone for hours with an unreasonably agressive customer retention group. Unreasonable isn't even the word. Impossible fits better. Trust me, even though it's a pain, closing your bank account and opening a new one is easier.

FYI... freecreditreport.com is the same way. They are very sly in the setup process. If you read every little word, (you know the stuff in size 2 font that goes on for umpteen pages) you will find out that you are signing up for a monthly service. The fact that the first report is the only free report is actually very clear. When I was billed for ongoing service and called up to find out why, I learned that the subscriber by default is singed up for continued service. It wasn't something I actually selected myself by clicking a box. Somewhere in all that fine print was a little box that I could have checked to not receive continued service. It's a joke. The choice to continue or decline future service should be conspicuously placed with the default being that there is no continued service unless I click the box. Not the opposite. I refuse to give my business to companies that employ such tactics. I finally cancelled the card it was being billed to as cancelling through customer service was a pain.
funny :***5
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Give AOL some credit...
Report Commentby xophrame @ 7:43am - Fri Jul 18th, 2008
All those CD's they sent out were the best free targets that we used at the outdoor range. It also made the ground out there all pretty and shiny. I also think those things could also magically reproduce if you left two of them in close proximity to each other. Thanks AOL, the targets were fun.

Love,
Never been on AOL, NEVER will.
ditto :***2
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BS!
Report Commentby Legal Eagle @ 8:13am - Fri Jul 18th, 2008
First, as to AOL, there is no need to stay on the line and play their game. No means no. You say you want to cancel. If they don't comply you tell them you want to cancel, and that as of that day you will instruct the bank to stop processing the debits and that you are now hanging up. If another payment is processed, you call the FTC. This woman has no one to blame but herself. She let her daughter use her bank account, strike one. She didn't pay attention to her account statements, strike two. She allowed this to go on for 10 years, strike three.

As for your story with freecreditreport.com, same story. It is quite clear in everything I've seen from them that getting the free credit report requires subscription to their service. No question about it. The fact that you missed it indicates you need to pay closer attention as well. The onus is on you.
ditto :+3
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Legal Eagle
Report Commentby SupperDave @ 9:46am - Fri Jul 18th, 2008
Your comment is written as though it is contrary to my opinion. Everything you disagree with, I readily admitted. Read again... I readily admitted that they made it clear the continued monthly service was not free. You say that the free credit report requires a subscription. Maybe that's what you are seeing now. When I ordered my free credit report in fall '06 (and immediately tried to cancel once I saw the first charge)that was not the case. It was a choice that they made for the consumer. The consumer had to find the buried and hidden box and unselect the subscription

You're right on another point. I didn't read all that fine print to find where I was supposed to decline the monthly service. I admitted that also. (It's called selective neglect. We're talking about a $10 per month subscription, not a home purchase.) But that only further serves to prove my point. One should NOT have to read the fine print to NOT buy something. It's also a matter of ethics and customer friendly business practices. This practice may be legal (you'd know for sure), but it certainly isn't ethical or customer friendly.

Your an attorney I presume based on your name. I'm not an attorney, but I know about the reasonable man concept. Much of the law is based on what is reasonable. Reading fine print to find where I decline a $10 service is not reasonable.
split vote :0
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Good points!
Report Commentby Darvell H. @ 11:00am - Fri Jul 18th, 2008
I had a problem with a recurring product like this once. It was from one of those infomercials, which I should NEVER have called on.

I gave 'em my initial money, then decided their claims were exagerated, and decided not to do anything with it. Then I started getting billed on my credit card, which I never believe I had authorized. I called them and they said that since I wasn't using their program to make me (and them) money, that my account required a montly maintenance fee. What the heck?

I told them to take the charge off and they kept trying to get me to continue. I finally told them that I had NOT authorized the credit card charge and if they did not take it off, I would contest the charge with my credit card issuer and file a complaint of fraud against them.

They immediately stopped their sales pitch and agreed. The charge was removed and did not occur again.
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Wow!
Report Commentby Darvell H. @ 11:46am - Fri Jul 18th, 2008
Cool, Shaun trolled me!
insightful :+2
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alternative to freecreditreport.com
Report Commentby S.L.C. Ut @ 8:38am - Fri Jul 18th, 2008
A couple of years ago, some law was passed requiring all three agencies to provide consumers with one free credit report a year. The site that was setup to do this is annualcreditreport.com. I've used it, and yes they try to upsell you, but no subscription is necessary. They aren't allowed to on your free annual report.
insightful :***
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I had the same thing happen....
Report Commentby Harley Maiden @ 9:33am - Fri Jul 18th, 2008
Both AOL and Free credit report. AOL charged me twice a month before I caught it, and I never even received my free credit report, but was billed for it for 6 months after. It was extremely difficult to get any money back or cancel.....
disagree :-7
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More than one company?
Report Commentby Shaun @ 9:44am - Fri Jul 18th, 2008
I'm surprised to anyone who claims to have had problems with MORE than one company.

It sure would imply that the fault lies with the consumer and not the service provider.
ditto :+4
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You obviously didn't do your homework SupperDave
Report Commentby JH @ 9:34am - Fri Jul 18th, 2008
freecreditreport.com is the wrong site to go to. You should of gone to annualcreditreport.com. They give you your annual report for free and no automatic sign ups.

This brings up a good point. Doesn't anybody ever do their homework anymore. I'm not blaming this poor lady because she doesn't use the internet but ANYBODY with the internet should know not to install AOL software. Just google AOL complaints and see what pops up. Before I purchase anything, or sign up with any company, I see what others say about their service. It's just common sense nowadays.
disagree :-4
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Consider...
Report Commentby Shaun @ 9:47am - Fri Jul 18th, 2008
You have to consider, JH, that there are also thousands of people who use AOL that enjoy their service.
ditto :+6
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Obviously
Report Commentby Tarken @ 10:09am - Fri Jul 18th, 2008
Shawn has bought extensive stock in AOL. Why else whould you defend the devil?
troll :-4
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In this particular case,
Report Commentby Shaun @ 9:39am - Fri Jul 18th, 2008
If I understand you comment correctly, you infer that you've had the same problem with not just one, but two different companies.

Surely by the time you had the problems with issues with the first company, you would have been more protective with the second. Without knowing the specifics in either case, having such ongoing problems, one may conclude the issue is not with the company but with the user or consumer.

Look, the simple truth is that, sure they don't want to loose your account and cancellation of the account should be simple. Having a box checked or not checked as a default is not as problematic to the consumer if the take the time to read what they are agreeing to. Cancellation of an account can be just as simple as long as the consumer makes sure to keep accurate records and wisely puts such notification in writing.

In this particular case, however, the customer subscribed to two accounts and allowed the deductions to occur for the better part of a decade. This alone infers acceptance to the terms of the agreement.
ditto :+5
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True
Report Commentby Jeff H. @ 8:29am - Fri Jul 18th, 2008
#1 She should have have her daughter who opened 2 accounts with AOL helping her.
#2 She should have someone looking over her bills, and statements each month. It is clear she does not and has not the abilitys to do this.
#3 I cancelled my AOL account without ANY problems simply on the web.

People get themselves into these problems and then feel like a victum. She clearly is and this was started by allowing her daughter access to her back info, and then not having the skills to clean it up.
ditto :***
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A-O-He!!
Report Commentby Dilbo @ 11:31pm - Thu Jul 17th, 2008
There's a reason it's pronounced as above!
If you want Internet service, get a "REAL" ISP, not this make believe carrier.
disagree :-6
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"Real ISP"
Report Commentby Shaun @ 11:53pm - Thu Jul 17th, 2008
I would like to know what you consider a real ISP.

If you don't like them or their service for one reason or another, that may be one thing. In this case, they are an ISP as they do provide internet service.
ditto :+5
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AOL
Report Commentby Wil H. @ 6:47am - Fri Jul 18th, 2008
AOL is for those who want the ease of having an ISP without having to learn a few skills. AOL makes it easy to search on the web. However, AOL does scam you for the extra things they put on their site. I have found it a lot easier to be with a local company that gives me access to the web without having to navigate their website. Besides I now am able to recieve my mail without AOL deciding who can or can't send me mail. I get to make that choice and it is very refreshing. I also pay less than to these companies than I ever did to AOL. AOL is nothing more than a bunch of crooks who steal money from you and then offer you a few months back. People should find a reliable server onstead of the scammers AOL.
ditto :+6
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who is really responsible?
Report Commentby Cindy B. @ 4:55am - Fri Jul 18th, 2008
I do feel for this lady. She probably had no real knowledge of the charges to her account. However, at the time her daughter signed on to AOL, you had to provide a bank account or credit card, even for a free trial. Why did her daughter use her mother's account information? And, if her daughter had her permission, why didn't her daughter follow up to make sure the account was actually cancelled? The daughter bears responsibility here. I've been on AOL for the majority of the last 10 years and I've never had a problem with them, even when I've called them to cancel my accounts.
troll :-11
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(No Subject)
Report Commentby paulsaul20 @ 5:21am - Fri Jul 18th, 2008
the one responsible is high gas prices. and how do you let charges like that go on for so long... i think she owes the public for being so dumb and making us read this as top of the news.
ditto :+4
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We need much better customer service action in what we say, and in our actions!
Report Commentby B Happy 4 Ever @ 5:39am - Fri Jul 18th, 2008
The lady needs to get with the other consumers that feel ripped off (and that shouldn’t be too hard to do), and get them to pay the full amount they owe. They need to pay her.

Many big companies think they can get away with this crap and they forget that the customer is the one paying their bills!
split vote :0
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(No Subject)
Report Commentby Legal Eagle @ 8:18am - Fri Jul 18th, 2008
Why do they need to pay her? Where is the liability for her own lack of responsibility?
ditto :***
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I agree
Report Commentby AJigga from Myspace @ 9:09am - Fri Jul 18th, 2008
She should have closed her account years ago.. and letting it go that long and just assuming they were bank fees.. come on. She's lucky she got $500 out of it.
split vote :0
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Think about it, tho
Report Commentby Darvell H. @ 11:06am - Fri Jul 18th, 2008
I believe you are right, it was her responsibility as a consumer to know what she was paying for. But why did AOL offer $500? They didn't have any liability, but it shows us something, I think.

AOL KNOWS about this problem and they want news coverage of it to GO AWAY. They probably collect thousands of times more than $500 per month just on dormant accounts. They can test for dormant accounts. I mean, really, if somebody doesn't log in for ten years? Yeah, they know.

Still, it's the consumer's responsibility, but AOL knows about the problem and they like it.
ditto :+2
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paulsaul20
Report Commentby *LJ* @ 10:13am - Fri Jul 18th, 2008
nobody is MAKING you read this article...or are they??
ditto :***2
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AOL
Report Commentby Wil H. @ 6:26am - Fri Jul 18th, 2008
I had AOL at one time and getting them to cancel an account is almost impossible. I cancelled my account 3 times and they NEVER had a record of my account being canceled. I had to cancel my credit card to get them to stop and even then they sent my account to collections. AOL does not like to have people leave them and they will do anything to keep you. Once a member, always a member. I am sure that this ladies daughter cancelled the account, AOL just refused to document it as if they have no record, then you never cancelled it. They keep very poor records to prove that you never contacted them. I would not Believe AOL on anything they say about this account.
funny :+2
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AOL execs should DIAF
Report Commentby markharr @ 8:59am - Fri Jul 18th, 2008
When this company inevitably fails they should make it a national holiday.
offtopic :-2
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So this is news?
Report Commentby Frank C. @ 9:12am - Fri Jul 18th, 2008
So this is news and when Comcast terminates Internet accounts of Salt Lake Valley residents it's not?

KSL has a really screwy sense of what's news. But that's ok. They were scooped by Fox 13 AND Gephart along with Washington Post, Boston Globe and the New York Times.

www.comcastissue.blogspot.com

Oh and it looks like we're getting Fiber to the Node (not the home) through Qwest. But of course I'm still rooting for Utopia fiber to the home.

Now if only West Jordan would finally join as a NON Pledging member. At least that would get the ball rolling.

Regards
ditto :***3
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I would have sued them for the full $6,037 plus punitive damages
Report Commentby SamBecks C. @ 10:24pm - Thu Jul 17th, 2008
AOL needs to be punished.
disagree :-3
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Curiously
Report Commentby Shaun @ 10:29pm - Thu Jul 17th, 2008
Curiously, on what grounds? Permission was given years ago for the account to be debited. Charging the account went on for years. How would going to court solve anything other than you saying "I'm suing them".

Intelligently, the only thing you would have been out is the court costs and serving fees. And if you intend on suing for the full amount, you won't be doing so in a small claims court. You better be prepared to pay for legal council.
ditto :***0
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I doubt it
Report Commentby JustThinkingOutLoud @ 11:33pm - Thu Jul 17th, 2008
Why would this woman, or her daughter, or whoever it was, open TWO accounts when this older lady doesn't even own a computer? I think something's fishy with AOL, and it's called "taking advantage of one because of their weakness." I'm sure this isn't the first time she tried to stop the billing. I've worked at a bank and know first-hand how difficult it can be to stop automatic payments, so I side with this woman. AOL knows exactly what they're doing, and they'll keep it up as long as people don't stand up and make more noise!
ditto :+5
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You have a great point
Report Commentby FeS2 @ 6:14am - Fri Jul 18th, 2008
I think Utah has a "Preying on the elderly" law. It should be invoked.
ditto :+3
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Utah...
Report Commentby Wil H. @ 6:58am - Fri Jul 18th, 2008
has very few laws to protect consumers. Utah passes very few laws that will really protect you from companies as they feel they should not hamper a business to provide you with their service. No matter how shoddy they may be. Businesses have more rights than you as the consumer. Utah protects the scammers and the crooks who prey upon you the consumer. Utah rarely goes to bat for the consumer. Many states protect their people from businesses that provide shoddy services, used car sales men that sell you a lemon, credit card companies that charge you high intrest, and the high intrest from the quick cash loan sharks. Utah allows businesses to scam you without any repercussions what so ever. It is you the consumer who is responsable to make sure that you are not scammed from any business. Basically Utah allows you to be scammed, robbed and taken advantage of by businesses. You have no protection and no right to be protected by unscrupulous businesses.
ditto :+5
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Why?
Report Commentby Scybo @ 10:31pm - Thu Jul 17th, 2008
She could try to sue but she wouldn't win because she didn't read the fine print when she opened the accounts. Always read the fine print (and never open an AOL account). The fine print clearly states that after the free trial period they would automatically start billing her. Why do you think they require a credit card to open a trial account?

I don't blame her for being upset though. I would be pretty upset too. She should be grateful she got $500 back from them. Usually the most they will ever refund is $90.

AOL does need to make it easier to cancel accounts. That is for sure.
ditto :+5
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2 accounts...
Report Commentby Wil H. @ 6:38am - Fri Jul 18th, 2008
I doubt this lady opened 2 accounts and I know AOL ripped her off. If you investigate this fully you will see thousands of people complaining of the same thing. This is not an isolated instance of one person being ripped off. AOL counts on you not checking your bank account or credit card account for anyone who could be ripping you off. AOL is a thief and they need to be punished for being a thief!! Anyone who thinks this is a problem of she didn't read the fine print, she didn't try to cancel the account or that she deserves this cause she is stupid needs to re-examine their evidence of this. AOL is still up to their old tricks. After all it is easier to beg for forgiveness after they have your money in their bank account. Companies like this need to held accountable for their practices.
troll :-4
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Sue for what?
Report Commentby Vick T. @ 6:03am - Fri Jul 18th, 2008
Why sue AOL, they did nothing wrong. The daughter set up 2 accts, agreed to terms of service and entered a bank card TWICE! If they dont read what they are setting up and dont cancel the accts, then too bad so sad in my opinion. Here's an idea......keep better track of your bank account!
ditto :+6
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I see ...
Report Commentby Wil H. @ 7:17am - Fri Jul 18th, 2008
You have never dealt with AOL. I doubt the daughter set up 2 accounts. I don't doubt that AOL set up 2 accounts to get double the money. I have dealt with AOL and I have caught them with their lies. I have had my money stolen from me. I had to cancel my Credit Card to stop them from taking my money and then they tried to collect from me through a collection company. I cancelled my account 3 times in 3 days and it was never cancelled. They would disconnect me, but an hour later I was reconnected. Once you are connected with AOL you are connected to them for life. They will not let you cancel their service. For anyone to say that this old lady is responsable is unfair to this lady. AOL is to blame with shoddy records and refusing to disconnect someone from their network. AOL should be ashamed of theirself for stealing this ladies money. If you have never tried to cancel an account with AOL, then you have no idea what you are talking about and should stay quiet.

On a personal note to Vick T...I trolled you as you have no clue as to what you are talking about when it comes to AOL...You can keep track of your account and AOL will still steal from you. You can call them daily and they will not cancel your account. AOl has thousands of this kind of complaint accross the country. You can find people who set upo one accoung and ended up with 2 accounts, who can not cancel their account, who are being billed after they cancel their account and you will find AOL has stolen from all of these people. So quit being an ostrich and get your head above the ground...
split vote :0
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(No Subject)
Report Commentby Legal Eagle @ 8:28am - Fri Jul 18th, 2008
I'll give you the benefit of the doubt on your own experience, though it differs greatly from my own. However, at what point is personal responsibility relevant? As bad as you say AOL is, there is absolutely no reason that this should have even happened, much less gone on more that 6 months. First, this started when the lady was 64, but was done by her daughter. Assuming this lady gave birth to this daughter at 40, that would make the daughter 24, at which point she should have been able to pay for AOL without mom's bank account. However, overlooking that fact, after trying to cancel and not having luck after two months, I'm calling the BBB, the state and the FTC, were someone will get the charges to stop. There is absolutely no reason for this to have dragged on for 10 years. Her own fault.
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I’m siding with AOL on this one.
Report Commentby John smallberries @ 11:34am - Fri Jul 18th, 2008
This lady allowed unknown charges to go on month after month for 10 years? This lady deserves to have her $6000 taken from her. AOL simply thought she had two accounts opened and were doing their corporate duty of providing her Internet service. True she says she tried to cancel the service 10 years ago. If that was the case, she should have taken corrective action 9 years and 11 months ago. Sorry lady, you get what you deserve.

John Smallberries.
disagree :-8
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Consider...
Report Commentby Shaun @ 10:26pm - Thu Jul 17th, 2008
As much as many people may want to side with the consumer in this instance, being consumers ourselves, I would have to find for AOL in this case.

In order to use AOL's 30 day offer, you needed to give a bank account or charge account number. There really was no disguising the fact that if you didn't cancel the membership after a period of time, your account would be charged.

Now I agree that a lot of people complain that they find it difficult to cancel an AOL account. I can't say I disagree with them. However, all one needs to do in order to cancel their account is PUT IT IN WRITING AND SHOW PROOF THAT THE CANCELLATION HAS BEEN SENT TO AOL. If one thinks that may be too difficult, one should also not sign up for the account to begin with.

In addition to this, how many years has the customer gone having her account debited? At some point, one must take responsibility for their own finances.

It is sad that this customer is out the $6000 plus dollars, as it sounds like she could really use it, but KUDOS to AOL for offering her a partial refund. That kind of company is one we can all support!
ditto :+4
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(No Subject)
Report Commentby Beatus @ 10:30pm - Thu Jul 17th, 2008
You're kidding, right? I have to believe the internet providers have some idea of how much their service is being used by consumers. This lady didn't even have a computer. Their offer was a joke, not something to be lauded. Moreover, their offer was made after the media got involved. There's nothing there to be proud of.

AOL is a real piece of work, but I also have to wonder about the daughter. I think she owes her mother some money.
disagree :-6
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Agreement.
Report Commentby Shaun @ 10:40pm - Thu Jul 17th, 2008
I don't know of anywhere within AOL's agreement that if the accounts go unused, the subscriber is entitled to some sort of refund.

And yes, they offered a greater refund after the media got involved, but clearly did not even have to do that. They were not giving a complete refund, so the reason for offering the amount back was not to get on the good graces of KSL. Considering this customer had subscribed to the accounts for years, they could have easily said they would not refund anything. I think it was truly great of them to offer a kind hand in offering any form of refund.

Not that I would agree with big business in just any case, but not doing so in this case is nothing more than trying to back a consumer for the only purpose of backing the consumer. That is, well we'd all like the little guy (or gal) to win, but in this case, the consumer was clearly in the wrong.
ditto :+5
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Seriously...
Report Commentby Roenick @ 10:46pm - Thu Jul 17th, 2008
"KUDOS to AOL for offering her a partial refund. That kind of company is one we can all support!"

Dude, lemme guess..... You work for AOL, right?

Shut it, please!
disagree :-15
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AOL
Report Commentby Shaun @ 10:48pm - Thu Jul 17th, 2008
Why would you think I work for AOL?

Just because I recognize a company doing the right thing.
ditto :***0
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Well...
Report Commentby Roenick @ 10:52pm - Thu Jul 17th, 2008
Well, maybe it's that you seem to know an awful lot about the companies policies or perhaps it's your undying support and love for them.

I agree that this woman was foolish in not checking her account more closely but if a company has already been in trouble for these kinds of practices in multiple areas around the country, I'm not sure that i would be giving "KUDOS to AOL"

Do you really think that they have been doing the right thing?

Come on, man.
disagree :-9
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Absolutely
Report Commentby Shaun @ 11:07pm - Thu Jul 17th, 2008
Absolutely. They were great in refunding part of the charges taken. You can't possibly believe they should have refunded years and years of charges.

And telling another user of the site to "Shut it" an absolutely terrible attitude and quite telling of your level of maturity. Not agreeing with a particular perspective is absolutely fine, but using any form of derogatory statement, such as this, is unbecoming.
ditto :+5
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Fair enough..
Report Commentby Roenick @ 9:00am - Fri Jul 18th, 2008
Fair enough about the "Shut It" comment. Please accept my apologies.

As to the other statement, no, I don't believe that they should have to refund the entire amount. They were obviosly within their legal right to do so.

That being said, AOL has alway had predatory practices when it comes to handling their memberships. They have NOT been doing the right thing and have been punished repeatedly in courts of law around the country.

Like I said before, I don't think that this woman was entitled to a refund, but I have a hard time seeing how AOL is a great company, deserve KUDOS, or should be supported by anyone at all.

Frankly, I'd like to see all of these kinds of companies go out of business.
disagree :-5
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How would AOL know she doesn't have a computer?
Report Commentby Emophiliac @ 7:15am - Fri Jul 18th, 2008
All AOL knows is that someone set up an account using her bank information. That's all it needs to know.

The issue of 2 accounts, though, does stand in the ladie's favor, if the 2 accounts are virtually identical. If they are under different names, though, such as the lady and her daughter, then again I'd say she is out of luck. I could imagine that as being something a reasonable person might do. Heck, maybe the daughter screwed things up and reentered the information.

And, waiting 10 years?
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(No Subject)
Report Commentby John smallberries @ 11:40am - Fri Jul 18th, 2008
If I buy a new car and never drive it, should the dealership be responsible to ensure I am utilizing my new purchase? No. Then why should AOL be any different? Take responsibility for your own actions.
If I was this lady, I’d take my AOL 30 day trial disk and put it on e-bay for $6000 stating it is “vintage, like new” and “used only once”. What she has is a valuable collectors item.

John Smallberries
ditto :***
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I agree with you!
Report Commentby Greg G. @ 10:49pm - Thu Jul 17th, 2008
This lady has to take some responsibility. She said she thought the charges were bank fees?? It said AOL Service right on the bill. Debbie Dujanovic kept saying how hard it is to cancel AOL...THIS LADY NEVER CALLED TO CANCEL UNTIL 10 YEARS LATER!!! Not AOL's fault. She let her daughter use her checking account to set this up so she had to know it was going to charge her. If she didn't know her daughter used her checking account make her pay her back because she had no control of her daughter. It's not hard to set up two accounts, her daughter was obviously computer illiterate, again, not AOL's fault.

Maybe it is hard to cancel AOL but in this case that had nothing to do with it. This was a wasted "investigation".
ditto :+4
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daughters don't always"ask" to use their parents accounts or credit cards....
Report Commentby Cathy C. @ 11:42pm - Thu Jul 17th, 2008
And this woman did not sign up for any service. Fraud somewhere here, and AOL knows that not everyone reads every charge on every piece of paper. She wasn't billed, it was taken electronically from her account, and soon as she disputed it it should have stopped and filed as fraud.

I mean, come on. What if this was your mom?


I work in customer service and this would be and is utterly unacceptable for AOL to cheat her and steal from her this kind of money.
disagree :-5
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With all respect,
Report Commentby Shaun @ 12:40am - Fri Jul 18th, 2008
With all respect, if the daughter used an account that was not her's, nor did she have permission to use the account, the fraud would be on the part of the daughter and yes, I believe she could have charges brought against her for doing so. But, again, the story does not go into that part of the transaction.

Sympathy would dictate that any child may like to see their parent get back a refund from years of charges, but this doesn't mean it should happen or even that the debtor did anything wrong. I think it was wonderful that they were willing to refund anything, as they had no real reason to do so. If I were the daughter, I might suggest watching over my mom's account, making sure this didn't happen again.

And so, as you might be able to infer, I do take exception to claiming her mom was cheated out of any kind of money.
disagree :-1
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(No Subject)
Report Commentby Legal Eagle @ 8:38am - Fri Jul 18th, 2008
This woman didn't sign up, but her account was used to sign up. It is her burden to prove that it was unauthorized. It is her obligation to review her financial information and ensure all is in order. If there is fraud, that could have been dealt with, but the time is likely long since past.

If this was my mom, I'd try and get what I could back, just as she has done, and then ask why she gave my sister the bank info, or at least why she waited 10 years to say anything.

I'd be careful using words like cheat and steal knowing only this woman's version of the story.
ditto :+4
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Remind Me To Never Do Business With Shaun!
Report Commentby David C. @ 11:03pm - Thu Jul 17th, 2008
You sound like just as big a crook as AOL. Stealing is wrong no matter how you rationalize it. AOL can surely see if someone has never used the service for such a long period. Believe me they know what they are doing and they know they are getting paid and giving nothing in return. Remind me never to do business with you Shaun.
troll :-4
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Already covered.
Report Commentby Shaun @ 11:27pm - Thu Jul 17th, 2008
I think this was already covered in a previous post, but maybe you have some insight that I am not aware of. Do you know if there is some area of the AOL agreement that states if an AOL account is not used, a portion of the charges may be refunded?

I am truly not one who believes in telling people, just because I may not agree with their position on a particular subject, that I feel they are dishonest. Nor would I ever tell you such a thing.

I do believe that this customer has a responsibility to oversee her own account and the charges that take place with it. To have allowed it to continue for so long infers a certain amount of acceptance and responsibility.

I to feel sorry for her if she did not intend to have the account, but that does not alleviate her own responsibility. I do believe AOL was exceptional in refunding as much as they did. They were clearly trying to make sure she was not being taken advantage of and was trying to be very fair to her.
split vote :0
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As long as you're editing others' posts . . .
Report Commentby JustThinkingOutLoud @ 12:12am - Fri Jul 18th, 2008
You may want to notice that the word "to" really should be "too" in the last paragraph there. Just a little something to think about. There's actually a great word for that very thing: correcting the errors of others while making an error yourself. I just wish I could remember what it is!
ditto :***
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Before trolling that comment . . .
Report Commentby JustThinkingOutLoud @ 9:13am - Fri Jul 18th, 2008
Find the posts titled "Cathy, Cathy, Cathy," and "This Post" further down the board, and you'll know why I said what I did. Shaun is correcting grammar and typos along with not admitting he/she works for AOL!
insightful :+6
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the other side
Report Commentby Jani S. @ 11:19pm - Thu Jul 17th, 2008
as a business owner who does online transactions, I know for a fact that the burden of proof with any internet transaction lies with the company, not the consumer. I have had customers purchase my internet service product (which clearly states the terms of service and cancelation policy on the buy page) use it for months (I can track usage) then go to their financial institution and claim I am charging them for a service they don't use, and the financial institution will charge back my account without any further proof - and I can dispute the chargeback but if I don't have a signed receipt, which there isn't because it is an internet transaction, then the chargeback is almost never reversed - so basically, those customers bilked me out of months of service and I can't prove any differently, even if I provide the usage charts.

However, if a customer can prove that they accidently set up two accounts on the same day (which can happen if they click the buy button twice before the page refreshed) I always refund the second charge - that is just good customer service.

With this situation, I feel bad for the old woman - obviously she is not computer/internet savvy at all, and her daughter took advantage of her access to mom's account. This lady is 74 years old - how old is her daughter? I think the daughter should pay her mom back some, but I do think AOL should have refunded the cost of the second account - that was obviously an error.

If this is a problem in a lot of states though, like the article states, AOL better do some serious customer service overhaul or they are going to be paying out a lot more in litgation than $500 to an old woman.
ditto :+4
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the other side part deux
Report Commentby crosstalk @ 12:21am - Fri Jul 18th, 2008
Actually this happened with me with AOL years ago. I was one of those who apparantly got "slammed" i.e. signed up without my permission by some overzealous employee/telemarketer who called me on the phone (and I already had internet service with someone else).

It's one thing where it happens with one or two people. But hundreds? I say burn AOL at the stake. They should know waay better by now. Make them return *all* of the money. Esp. over the fact that she was billed for *two* accounts.
disagree :-2
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Slammed?
Report Commentby Vick T. @ 6:31am - Fri Jul 18th, 2008
If someone called you (which they dont) and set up an account without your knowledge then that means you must have given them your credit/debit card without your knowledge too. You CANT set up an account without entering a payment method so it is kind of hard for a telemarketer to guess what your card number is and set up an acct.....take some responsibility for your finances!
ditto :+3
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Lets see...
Report Commentby Wil H. @ 7:34am - Fri Jul 18th, 2008
I have had AOL and it is hard to set up 2 accounts at once. I have to go through the same procedure to set up the second account as I did the first account. This is not the first time AOL has been accused of setting up duplicate accounts on someone. AOL is famous for stealling money from their subscribers. I should not need to point out that AOL ALREADY has your account numbers as you just electronicly gave them to AOL. It is not hard for them to set you up a second account. They can even do it by having the computer set it up for you. I can see you are an AOL die hard. Maybe it is time to leave AOL for a real ISP that is honest and fair. Besides you don't need software with many of the other ISP's that are around and I get better service than AOL is even capabile of. The best move I ever made was to get away from ISP's like AOL.
ditto :+7
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Oh my gosher
Report Commentby Cathy C. @ 11:37pm - Thu Jul 17th, 2008
Shaun shaun shaun.....she did not open the account. And curiously aol said 2 opened on the same day, I know that is one of their ways of stealing from the customer. Her daugther did it, and granted there should have been more communication, but obviously AOL took advantage of the situation.

Wait till your old and living on $900.00 a month and having $60.00 taken away for something that you probably don't even know what it is. She never even owned a computer.

Kudos? She never had the service at her home. Duh....
troll :-7
(show comment)
Cathy, Cathy, Cathy...
Report Commentby Shaun @ 11:51pm - Thu Jul 17th, 2008
Cathy, Cathy, Cathy... (notice each of the words should be capitalized and a comma following each ;-) She may or may not have opened the account. The story never covers the information on how her daughter may have got her account information. I'm not sure anyone could remember if it had been a decade ago.

Remember, AOL is not some small mom and pop store down the street. They are a larger service provider and, I'm sure, had not one individual hired to just take care of this particular situation. There is nothing against signing up for two accounts. Many families have more than just one internet account.

Next, I'm not aware of anywhere in the story it spoke of how much income this lady had coming in or even how much a month she was being debited for each account.

I am also not aware of anywhere in any agreement that requires one much own a computer in order to subscribe to an account. It is possible to use the account on other systems or have it (or them) for a variety of other reasons.

So as others have also stated, the company had absolutely no reason to refund any portion of the charges, let alone $500. So, yes, KUDOS to them. They refunded a pretty large sum of money when they could have refused to do nothing.
split vote :0
(show comment)
Just FYI
Report Commentby wilco64256 @ 8:52am - Fri Jul 18th, 2008
It should read, "refused to do anything." And I don't buy the line that a 64-year-old woman would be paying for two dial-up internet connections in her home at the same time. I don't even known anybody that pays for two separate internet accounts in the same home, it's far cheaper to just set up a small network in your home.

The reason she got $500 refunded? The news got her higher up the corporate complaint chain. The higher you get, the more money that person is authorized to refund. And AOL has a track record here, they've been in serious trouble in the past regarding their cancellation policies (or lack thereof) and setting up duplicate accounts. Sure, she should have kept track of her bank account better, but that doesn't make what AOL did acceptable. At the VERY least she should be refunded half of the total charges for the second bogus account that was setup.

And yes, AOL is able to track usage so it'd be very simple for them to look and see that she doesn't even use the service.
troll :-1
(show comment)
Arbitrarily...
Report Commentby Shaun @ 10:03am - Fri Jul 18th, 2008
So you've arbitrarily come up with the refund one half the amount.

Look, this customer signed up for two accounts approximately ten years ago. It is not up to anyone but herself to know why she signed up for two separate accounts. And, frankly, if her daughter had been the one signing up, I'd be surprised if she would remember the exact details of the transaction so long ago.

She had two accounts and allowed the charges to continue through the last decade. This absolutely infers an acceptance to the terms of the contract. And, as stated before, I am not aware that if a consumer does not use or actively use their account(s) they are entitled to any form of refund. In this case, AOL went way beyond what was required by issuing such a large refund.
troll :-1
(show comment)
That wasn't the only error
Report Commentby JustThinkingOutLoud @ 10:17am - Fri Jul 18th, 2008
There's also, "requires one much own a computer . . . ." What does that mean, Shaun? Funny how quickly you're pointing out the errors in others' posts, but are making them in your own. Karma, my dear.
troll :-1
(show comment)
Shaun
Report Commentby gemstone @ 11:15am - Fri Jul 18th, 2008
If a person doesn't own a computer, why would they want an internet service? Why do you keep defending a company that is known for scamming people?
disagree :-2
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(No Subject)
Report Commentby Vick T. @ 6:35am - Fri Jul 18th, 2008
You "know" that this is one of their ways of stealing money?? You are kidding right? How would you know this, did you work for them and do this? To set ANY AOL account you have to agree to the terms of service and enter your payment method, so anyone with 2 accts did this twice. I dont see how AOL has anything to do with that.
ditto :+3
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(No Subject)
Report Commentby Draconis @ 6:15am - Fri Jul 18th, 2008
My wife at one point had an AOL account she called not once but 3 times to have them cancel the account. Each time they promised that they would do so. After the 3rd call AOL continued to bill her account for 6 months and everytime time they charged her she'd call them again and explain her account was canceled. The agent on the phone would note that the account had been setup for termination and she was promised a refund however it never happened and she would be billed again. Finally it took a phone call from me yelling at the agent and threatening a lawsuit to get this to stop.... And you feel we can support such a company? Give me a break
ditto :+2
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Draconis.......
Report Commentby Flossee @ 8:01am - Fri Jul 18th, 2008
.....we experienced EXACTLY the same thing as you. We would call every single month and (after being on hold for up to 2 hours)would be told they would cancel it, only to be charged the next month. It took about 6 months and threats of legal action before our account was cancelled. Of course we got no refund because "they had no record of us calling them"

AOL is nothing but a rip-off. Just check the online boards. The numbers speak for themselves. HUNDREDS of angry people all experiencing the same rotten treatment.
troll :-1
(show comment)
Flagging your account.
Report Commentby Shaun @ 10:06am - Fri Jul 18th, 2008
What happened when you contacted your financial institution? They could have placed a flag on your account and not supported any further charges by the party in question.
ditto :***
(show comment)
Bank told me...
Report Commentby Flossee @ 11:24am - Fri Jul 18th, 2008
...they could not stop online debits.

I could contest them, but not stop them.

But as each month some sickly sweet AOL rep PROMISED us the account was cancelled, we didn't contest it. I guess I wrongly assumed that AOL were an honest company.
ditto :***
(show comment)
(No Subject)
Report Commentby Draconis @ 11:28am - Fri Jul 18th, 2008
This is what her bank told her as well....
ditto :+6
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Do Not Use AOL!!!
Report Commentby CLazalde @ 10:34pm - Thu Jul 17th, 2008
The same thing happened to me, even after I canceled the AOL Free trial acount. My husband and I have called them many times, and they even gave us confirmation numbers Many times. We still lost almost five hundred dollars. They wouldn't give us money back. We weren't happy about it, but at least they stop charging us.
troll :-1
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Financial Institution.
Report Commentby Shaun @ 10:46pm - Thu Jul 17th, 2008
What happened when you contacted your financial institution? They could have placed a flag on your account and not supported any further charges by the party in question.
ditto :***
(show comment)
Banks...
Report Commentby Wil H. @ 7:46am - Fri Jul 18th, 2008
Banks will not do anything to stop an electronic transfer. It has to come from the person you are making the transfer to. If they do not cancel the service then the bank refuses to cancel it. The bank sides with the business. appearently you don't understand that this is not an isolated instance. Also you are either an AOL die-hard, work for AOL or you have never tried to cancel an AOL account. They give you confirmation numbers, but the number rarely gets into your file. The number is just to make you feel warm and fuzzy. They keep taking money out of your bank account or Credit card account. To point out oine other thing, UTAH does not have any kind of protection against companies like AOL. They can steal you blind and you have no real recourses. UTAH will not do anything to protect consummers from anyone that can take your money and seel you something shoddy, or refuse to cancel.
troll :-2
(show comment)
"Banks will not do anything"?
Report Commentby Shaun @ 10:13am - Fri Jul 18th, 2008
"Banks will not do anything"? It's all about good record keeping. Asking your financial institution to flag such transaction is not a difficult proposition. If your financial company wouldn't do so, as you imply, I would suggest finding a different bank.

It is in the financial institution's best interest to help you as their client. To begin with, it keeps you as a customer. Secondly, it protects them. All it takes is good record keeping. As someone stated above, all they did was cancel online and their were no problems at all. Keep a record of the transaction and give those same records to your financial institution. Along with the information, supply your credit union or bank with official notification of disputing any further transactions from the company in question. With documented records, the financial institution is just as much responsible for any transactions. Do you really think they wouldn't want to flag such debits?
ditto :***
(show comment)
....in other words...do not hold AOL responsible?...
Report Commentby Flossee @ 11:28am - Fri Jul 18th, 2008
....why should the consumer have to jump through mega hoops instead of the company be honest?
ditto :***
(show comment)
Use a credit card!!!
Report Commentby Darvell H. @ 11:19am - Fri Jul 18th, 2008
Don't EVER give companies like this ANY information about your checking account. Always use a credit card NOT tied directly to your bank account. It's much easier to report fraud charges for credit cards.
ditto :***
(show comment)
Oh, and also...
Report Commentby Darvell H. @ 11:21am - Fri Jul 18th, 2008
Credit cards expire. This couldn't have happened for 10 years if a card had been used and it expired. AOL or anybody else can't continue to charge a card once it's expired.
disagree :-1
(show comment)
Stopping the charges
Report Commentby godefroi @ 10:58pm - Thu Jul 17th, 2008
Don't call AOL, call the bank! AOL has no reason to hurry up and cancel your account. If you call the bank and tell them someone is debiting your account without your permission, believe me, they'll fix that, and fast.
funny :+2
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Besides...
Report Commentby godefroi @ 11:06pm - Thu Jul 17th, 2008
What's the worst that could happen? AOL cancels your account on you because they can't successfully charge you for it? Bummer.
troll :-1
(show comment)
We have recently had troubles
Report Commentby Warren T. @ 8:40am - Fri Jul 18th, 2008
In canceling the monitoring service for our security alarm on our home, after being in a 3 year contract they are giving us the run around in canceling. Since I could not get anywhere with anybody on cancelation on my account, I put a stop payment on the electronic debit of that company and the amount. Then in the mail I received a letter saying they were raising their rates, so I called the bank again and put in a stop payment for the new amount. The bank told me if the company draws from the account using a different name or changes the amount they are drawing even by a penny it will still go through. It did not go through last week; so far so good, but hopefully they don't try to get their money by changing the amount, I am sure companies like this know all of the tricks. It is too bad companies treat their customers like AOL does and companies like I am dealing with right now, how do they expect people to refer them, when they leave all of their customers upset. That is not the way to make and keep customers.
(show comment)
Why did Warren get trolled?
Report Commentby Flossee @ 11:30am - Fri Jul 18th, 2008
He was simply expressing his opinion and letting us know his experience.......oh, wait a minute.....

....is that you Shaun! AOL's number one man!
ditto :+5
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(No Subject)
Report Commentby Charlotte @ 10:35pm - Thu Jul 17th, 2008
Do not side with AOL.

This happened with me too several years ago. I cancelled. They kept billing me through my credit card. Everytime I called to cancel AGAIN, I either could not get through or I kept being badgered by the operator to accept his offer of more 'free' stuff. I had to yell at him to stop and listen to me that I was cancelling my account for the umpteenth time and I would get my lawyer involved if charges were not stopped. Finally they stopped.

I was so angry because it is their job to keep you as a customer and when you say no, they keep trying to keep you by giving you offers. Took me 5 times of cancelling to finally get rid of them. They kept saying I never called to cancel and I, of course, had no proof. Being an 800 number you cannot prove you called it or why you called.

Stay clear of AOL. Or at the very least never try to cancel because chances are you cannot do it in one try.
disagree :-3
(show comment)
Simple
Report Commentby Shaun @ 10:45pm - Thu Jul 17th, 2008
It is a simple matter of keeping proof of cancellation. I'm sure you could cancel in writing and keep proof of mailing.

Notifying your bank of the cancellation, they can flag any charges that are debited to the account from the party in question. They can also be notified by your bank that further charges by their company will not be permitted on the account and the subscription should be considered canceled.
ditto :***
(show comment)
Exactly
Report Commentby godefroi @ 10:52pm - Thu Jul 17th, 2008
Keep proof of cancellation, and start disputing the charges on your credit card. The bank will require you to prove, in writing, that you canceled the account (which you can do easily, because you kept the proof of cancellation, right?). You'd be surprised how fast the account will be closed once the charges start being reversed.

Why should I feel sorry for this lady that let some random company debit money out of her account for YEARS without bothering to check what it was? If she's not competent enough to handle a bank account, but opens one anyway (and then gives out the info to her offspring to hand over to third parties!!), she deserves what she gets...
ditto :+2
(show comment)
Ack Pft to AOL
Report Commentby Lisa N. @ 11:09pm - Thu Jul 17th, 2008
As a person who just recently spent over 8 hours (not in one sitting) and three months arguing with AOL and trying to cancel my account.. I empathize greatly with this woman. I think the person who should have been held somewhat accountable (if anyone but AOL) would be the daughter for setting up an account in her mother's name (who doesn't have a computer... ) and giving up her mother's banking info.

I am hoping my situation is resolved.. but we will see next month.

As for the bank, that was the way I finally got the payments to stop coming out... but it didn't get the three months back that I spent working on getting the blasted account cancelled.

Shaun... I think you're just an instigator and just trying to strum up a little conflict.
troll :-4
(show comment)
Not at all Lisa.
Report Commentby Shaun @ 11:17pm - Thu Jul 17th, 2008
Not at all Lisa.

I hope your problem is solved to. But as I've stated in other posts, why wouldn't you give notice of cancellation in writing and provide such information to the bank immediately. The bank could easily flag such deductions and deny such transactions. In addition, with proof of cancellation, there would be no legal way of keeping any amount transacted.

In the case of the daughter, we cannot be sure as to what agreement or transactions occurred between her and her mother. What we do know is that the mother let the transactions continue for several years. How is this the fault of anyone other than the person controlling the account?

The people who have accounts need to take responsibility for their own actions. This is one such case and yours may be another.

Again, I hope the best for you and that your problem has been resolved.
ditto :+2
(show comment)
Cancel in writing
Report Commentby Scybo @ 11:32pm - Thu Jul 17th, 2008
I agree with most of your posts. People need to take responsibility for their own finances. This lady took 10 years to figure out what 2 $26.95 a month charges were. You would think she would have figured it out a little sooner if she actually was paying any kind of attention to her finances.

The one thing you say in all your posts is to cancel in writing. This is the one way that AOL makes it extremely difficult to do. They hide the address to send cancellations to. You basically have to call them to get it. They make it difficult to cancel your account all together. That is what they need to change.

If you call and cancel and the charges continue then go to your bank and dispute the charges and tell them not to let any more charges from AOL go through because they are not authorized. This is what I had to do. But I didn't wait 10 years to do it. The longer you wait the harder it is to get your money back.

Although AOL has deceiving practices they did not have to give a $500 refund. They didn't have to give any refund at all. Regardless of usage. When the account was set up an agreement was made. AOL provided a service (it doesn't matter if it was used or not as long as it was provided like agreed upon) and in return they charged for that service they provided. That is what was agreed upon. No where in the agreement did it say that the money would be refunded if the service was not used. So they didn't have to refund this lady any money at all.
funny :***
(show comment)
$40+ in fees?
Report Commentby Darvell H. @ 11:28am - Fri Jul 18th, 2008
The news report said that she thought the charges were bank fees. Geesh, if my bank was charging me more than $40 per month in fees, I'd get a new bank. I mean, come on!!!!
(show comment)
(No Subject)
Report Commentby Charlotte @ 11:34am - Fri Jul 18th, 2008
No Shaun, it said on the 'contract' that you had to call them in person to cancel. When this happened to me there was no online canceling or written cancellation. It was to be a phone call. Even when I told them I had several cancellation numbers, they told me they had no record of my calls or those numbers.

You speak of whch you do not know.... You apparently have never tried to cancel with AOL.

BTW if you dispute charges in that manner with your bank, they freeze your entire cc. They do not want to take the time to sort through disagreements, so they freeze the whole thing.
ditto :***
(show comment)
Record the call!
Report Commentby Darvell H. @ 11:24am - Fri Jul 18th, 2008
You hear those messages that calls are being recorded for quality assurance, right? Tell them that the call is being recorded up front and then use that evidence. I think you can record calls in just about any state, as long as they other party knows (some states you can record with the knowledge of the the other party, some you can't).
ditto :+2
(show comment)
AOL
Report Commentby 4Waller @ 10:55pm - Thu Jul 17th, 2008
is from Satan.
troll :-7
(show comment)
This post...
Report Commentby Shaun @ 11:11pm - Thu Jul 17th, 2008
This post does not show the slightest bit of intelligence. It would have been nice for a post to at least ******* a complete sentence.
funny :+4
(show comment)
it takes on to know one....
Report Commentby Cathy C. @ 11:52pm - Thu Jul 17th, 2008
I wonder what you are like in real conversation. Do you criticize others speech patterns? Do you say "oh, you must be dumb because you used fragments?". Writing and making comments have nothing to do with intelligence, obviously.

Oh yeah, did I spell something wrong?

AOL took advantage of a situation, and should have done something sooner. The second account was wrong, outright. People are stubborn, and yes, sometimes they need help, but won't take it.

I have a very sick brother who has almost lost his rights to take care of himself and his finances. He fights it till he won't be able to fight anymore. Perfect target if you ask me. Some companies are purely in it for the money and not the service.

Gosh dang it all to heck, i anin't knowed what else ta say to make ya all git it.
troll :-3
(show comment)
(No Subject)
Report Commentby Shaun @ 12:15am - Fri Jul 18th, 2008
My empathy for you and your brother. I truly hope the best for him.

And yes, unless a company is non-profit, they are in it for the money.

And yes, I do stand by the statement about some ridiculous one-line statement as the one above.

Again, I really do hope the best for your brother.
funny :+2
(show comment)
OK here's a complete sentence:
Report Commentby 4Waller @ 8:22am - Fri Jul 18th, 2008
Bite me.
split vote :0
(show comment)
Shaun
Report Commentby JustThinkingOutLoud @ 9:15am - Fri Jul 18th, 2008
If you look at the subject line along with the partial sentence, it IS a complete sentence. Hello!
split vote :0
(show comment)
(No Subject)
Report Commentby Aloha75 @ 11:00pm - Thu Jul 17th, 2008
She should have looked at her bank statements closer and what about her daughter? Isn't she to blame also? She is the one who opened the account and let it go. The daughter should pay back the mother.
troll :-4
(show comment)
Daughter.
Report Commentby Shaun @ 11:32pm - Thu Jul 17th, 2008
She should have absolutely watch over her statements more carefully. The statements clearly state the party which deducts the amount.

I would respectfully disagree that this is in any way the daughter's responsibility or fault. Even if it was her daughter that originally created the account(s), it was most definitely the owner of the account which should have watched over such transactions.
ditto :+2
(show comment)
Sad.
Report Commentby WyldTaurus @ 11:28pm - Thu Jul 17th, 2008
This, and a THOUSAND other reasons, is why I have such a great disdain for A**holes On Line.

We, also, bought a new computer some years ago with the AOL free trial already loaded on it, but after THREE SOLID WEEKS of calling the idiots at the AOL customer center and explaining that no matter what they told us to do, NOTHING was connecting us to AOL, I was becoming homicidal, so was my wife.
We BOTH had to tell them NUMEROUS times to drop us from EVERYTHING that had ANYTHING to do with AOL.

I'm glad they didn't charge us for anything, even tho' that seem to be their business creedo.
Was I happy they left Utah? I felt bad for all the folks that were out of a job back then, but I'm glad they're GONE.

Never, never, NEVER deal with AOL.
troll :-7
(show comment)
With all due respect,
Report Commentby Shaun @ 11:38pm - Thu Jul 17th, 2008
With all due respect, don't you think such remarks may hold a little more credence without the vulgarity?

In this case, there could be many reasons as to not being able to connect. It can be the result of the lines, server, third-party software or simple user error. Although many people prefer to point the finger at the easiest target.

In this particular case, though, it doesn't sound like you were ever charged so I'm not sure why your disdain.
ditto :+3
(show comment)
Respect?
Report Commentby Cathy C. @ 12:10am - Fri Jul 18th, 2008
He said "credence" and "vulgarity". The guy had to deal with AOL when he should not have been. Time is money to alot of us, our time is precious and we should not have to use it on the phone with a service making sure they don't charge us for something we never asked for in the first place.

What does credence mean anyway?
troll :-4
(show comment)
Cathy,
Report Commentby Shaun @ 12:22am - Fri Jul 18th, 2008
It sounds, Cathy, the poster of this comment was on the phone for three weeks trying to get a computer to connect to AOL, not trying to cancel an account. As stated before, there are many reasons for having technical problems, many of which are not on the server's side. As the poster stated, he was never charged for the service.

Credence the mental attitude that something is believable and should be accepted as true; "he gave credence to the gossip" Using vulgarities within a post is reflective of a personality that may not give a great deal of credence to a complaint.
ditto :***
(show comment)
With all due respect...
Report Commentby WyldTaurus @ 12:32am - Fri Jul 18th, 2008
I think that generalization of AOL was being rather forgiving.

Three SOLID weeks and AOL was the worst help in getting connected, EVER.

I've had NO problems with ANY of the other ISP's we ended up having to use. Started the software, BOOM! Online, no prob's.

My disdain? I thought I made that VERY clear. But for you, I'll wait at the next light for you to catch up, so no worries.
Customer service-sucks.
Billing practices-criminal.
Hassle-incredible.
Software- more bugs than an ant-hill.
Technical support-nonexistant.
Frustration-incomparable.

AOL could stand for many more "colorful" expressions than the one I put forth, but the censor God is in full swing right now, otherwise, I'd lay them down.
As for "credence" all you have to do is actually read how many posts in this forum are praising AOL for an accurate assessment of "credence".

I like your style, good try tho'.
troll :-4
(show comment)
Interesting perspective, however...
Report Commentby Shaun @ 12:54am - Fri Jul 18th, 2008
I respect the fact that you seemed to have some difficulty in using their software. Although this is getting off the topic of the story, some people, I'm sure, do run into software problems. And it doesn't end with just AOL software. It can be any number of software applications.

Consider many people do use and enjoy AOL very much. So to say because you happened to have had a poor experience, does not mean that their software or servers are to blame.
ditto :+2
(show comment)
AOL rep?
Report Commentby WyldTaurus @ 2:09am - Fri Jul 18th, 2008
You really do work for AOL don't you? What, PR department? You're earning your paycheck tonight, that's for sure.

Apparently I'M NOT the only one whose had a bad experience w/ these guys. So, in saying that, maybe I'M not the one to blame here, either.

True, there could have been different reasons why I couldn't connect. Also true, I spent THREE WEEKS with AOL reps to HELP me get connected, and after going all the way around the block and back again, I was tired and angry beyond comprehension, well, yours anyway.
Also VERY true, No problems with ANYONE else's software, internet, customer service, technical support, etc.
It wasn't just the software, it was the WHOLE experience that I had issues with. And to sit there on the phone and listen to "gee, that should've worked" in twelve different (and very condescending) accents, for three weeks straight really wears on the nerves.

Stop with the condescending remarks about how maybe it was my problem, you're really sounding like you really do work for AOL.
If that is indeed that case, we're DONE here.
troll :-1
(show comment)
With all respect,
Report Commentby Shaun @ 10:26am - Fri Jul 18th, 2008
With all respect, that is exactly what I'm referring to. One may have a problem not at all related to the party or technical support they are contacting. Because of a lack of willingness to accept the responsibility of the difficulty or understand that the problem could be with any number of other areas, they "fly off the handle", so to speak, and point the finger at the easiest target. All of which is based upon assumptions.

Have other people run into problems with AOL's software? Very likely. They are one of the world's largest internet providers, so doing so would be expected. But consider for every person who has had a difficult time with the service, there are hundreds that have not. An interesting observation to say the least.
ditto :***
(show comment)
Daughter needs to pony up!
Report Commentby Bunkster @ 11:42pm - Thu Jul 17th, 2008
Her daughter needs to step up and help her fight AOL. After all, she was the one that caused all this mess.

These services that do the "free" trials need to make them "free"... i.e. not require a credit card for trying their service. If you like it and want to continue, you should then be prompted to make payment, otherwise your e-mail, screen name, etc goes bye-bye, never to be heard from again. I would think that IP logging would at least partially take care of those who would abuse the free trials, but I can't be sure.

She is elderly and there are many elderly folks out there that cannot really take good care of their finances and such. AOL needs to do the right thing and show the public that it is a respectable company, worthy of spending money on its services. Otherwise, they are no better than the guy who keeps e-mailing me, trying to get help getting his fortune out of Nigeria, if only he had my account number to deposit it in...
troll :-5
(show comment)
Pony up?
Report Commentby Shaun @ 12:01am - Fri Jul 18th, 2008
Which I agree that they did. That is "pony up" as you state.

Remember, this lady allowed the charges to continue for several years. This alone implies some form of acceptance.

And as stated before, I'm not sure it had anything to do with her daughter. Ten years is a long time. It would be like asking any service provider to refund a decade of charges just because I wasn't aware I had to pay for them or found I did not need to use them. The insurance companies would love to take that concept on.

Look, if this lady, elderly or not, allowed the charges to continue for so many years, the debtor was not the one to blame, in any way.

They do deserve a pat on the back as they at least made a good faith effort to refund a portion of the charges, whereas they did not have to refund any.
ditto :***
(show comment)
I'm wondering . . .
Report Commentby JustThinkingOutLoud @ 11:42pm - Thu Jul 17th, 2008
. . . why Shaun has such an interest here to respond to almost every post. Seems a little fishy to me. What, Shaun, do you have to gain or defend, other than working for AOL, likely in the PR department?

There's fault on both sides here. The difference is, though, that AOL knows exactly what they're doing and this older lady doesn't. I'm sure she's learned now, but really, why would she have TWO accounts when she doesn't own a computer? Did her daughter need TWO accounts from AOL? Something's not right. And it's obvious that she isn't the first one in this predicament.

Shame on AOL for these types of business practices.

Shaun, don't bother to respond. It's obvious where you stand.
ditto :***
(show comment)
And . . .
Report Commentby JustThinkingOutLoud @ 12:01am - Fri Jul 18th, 2008
As of this time (midnight), there are 42 posts, and 15 of them are from Shaun. I'm on these boards plenty, and this is not the name of someone who makes frequent posts. Your slip is showing.
troll :-4
(show comment)
Interesting...
Report Commentby Shaun @ 12:10am - Fri Jul 18th, 2008
I am on the boards plenty as well. I just happen to see a great deal of fallacy in logic that some people use to condemn a business because of nothing more than being pro-consumer.

This may have happened precisely as this elderly lady said it did, but even in such a case, AOL has still done nothing wrong. It was her or her daughter which subscribed to two account and it was her that allowed such deductions to continue throughout, I believe, the last decade.

AOL went to the extent of partially refunding a large amount, whereas they did not have to refund any.

To agree on anything other than that is, again, siding with a consumer for nothing more than being pro-consumer. As much as it may be terrible for an elderly lady to be out several years of charges, she is the one solely responsible for overseeing her own bank account. If she was unable to, it would have been nice if another family member would have aided her in doing so, but this, again, shows absolutely no wrong-doing on the side of the debtor.
ditto :+3
(show comment)
AOL does rip people off!
Report Commentby Becky H. @ 7:13am - Fri Jul 18th, 2008
My son worked for them and they do these things people have accused them of. They are taught to not disclose certain things to people such as the fact that they may be paying on more than one account or that some people are paying 26.99 for their service and some are at just 9.99 for the same service. He did not want to work there anymore for the guilt he had for lying to people and left! AOL makes a fortune by ripping people off!
troll :-1
(show comment)
Possible...
Report Commentby Shaun @ 10:32am - Fri Jul 18th, 2008
Is it at all possible that your son left on negative terms with this company? Many individuals bad-mouth companies which they are forced out of or terminated from.

I'm sure that AOL offers different rates for different situations. I'd be surprised if they didn't. Just because you purchase an item on sale this week and your good friend pays full price for it next week does not make the policy unethical. Claiming it does is all more reason to believe your son MAY have left on other than good terms.
funny :***
(show comment)
Wow...
Report Commentby Darvell H. @ 11:34am - Fri Jul 18th, 2008
Wow, you DO work for AOL. Interesting.
insightful :+2
(show comment)
Record the calls
Report Commentby Michelle_R. @ 11:47pm - Thu Jul 17th, 2008
I agree with Shaun that this woman shares the responsibility, as does the daughter, and so does AOL. That aside though, this is the very reason I use Skype to call businesses and I record the phone conversations. If an insurance company ever tries to deny they said they'd cover something, or if a service provider ever says I never cancelled, etc. I have every call recorded and it shows the date and time and will play the whole conversation to prove what was said.
troll :-4
(show comment)
Good point Michelle.
Report Commentby Shaun @ 12:24am - Fri Jul 18th, 2008
Good point Michelle.
funny :***
(show comment)
(No Subject)
Report Commentby WyldTaurus @ 12:36am - Fri Jul 18th, 2008
You didn't have to repeat it.
funny :+2
(show comment)
Shaun...
Report Commentby WyldTaurus @ 2:23am - Fri Jul 18th, 2008
Troll me all you want, but since you seem to be the self-declared language and grammar police on this little board, you need to be able to take it yourself there, sparky.
ditto :+2
(show comment)
You should have called . . .
Report Commentby Bugler324 @ 12:06am - Fri Jul 18th, 2008
You should have called "Get Gephart". Probably still can. He has much more success dealing with these types of companies.
split vote :0
(show comment)
One of the best things I've learned from him
Report Commentby FeS2 @ 6:17am - Fri Jul 18th, 2008
Use the state division of consumer protection. Francine Gianni's team is Excellent. They have helped me on 2 occasions on much smaller matters.
disagree :-3
(show comment)
(No Subject)
Report Commentby moe joe @ 12:39am - Fri Jul 18th, 2008
she should have gone to the bank and put a stop to it. u can call them to stop the temp membership. file a report to the b.b.b. and attorney generals office.
troll :-5
(show comment)
Siding with the consumer.
Report Commentby Shaun @ 1:00am - Fri Jul 18th, 2008
I appreciated reading your post, but I would again comment on this post being based around siding with the consumer just to side with the consumer.

To report it to any state agency or B.B.B. would seem rather ludicrous at this point. That's not to say that, as I've already pointed out, I may feel for her. But she accepted the charges for several years -- as much as a decade if I understand correctly. Further, she has already settled with them for the partial refund she has accepted.
ditto :***
(show comment)
AOL has always been this way
Report Commentby Cache Kid @ 12:48am - Fri Jul 18th, 2008
Starting with their buggy, bloated infected software to their hopelessly impersonal and scripted customer 'service', I can think of nothing nice to say about AOL.

My brother was hooked for years, until the rest of the family finally staged an intervention and got him the help he needed.

AOL makes Microsoft seem like a great corporate citizen.

As for defending their practices, Shaun, there is what a company has a right to do, and then there is the right thing to do.

AOL consistently chooses the former over the latter.

This company is a dinosaur. Let's kill it, bury it, and then drill for oil.
ditto :***
(show comment)
CK
Report Commentby WyldTaurus @ 2:17am - Fri Jul 18th, 2008
Hear, Hear!!
troll :-7
(show comment)
As for finding more oil, I'm all for it ;-)
Report Commentby Shaun @ 1:06am - Fri Jul 18th, 2008
As you have pointed out, there are a lot of people that enjoy using AOL. They don't seem to have problems with any so-called bugs.

Consider our society if any one of us could choose to "kill" any company we didn't like. The concept is considered a free economy.

I would also consider revising your statement comparing that of a real addict. Being addicted to anything and needing intervention is nothing to use lightly. It is serious and shows a considerable lack of appreciation for those who have to endure this process.

As for finding more oil, I'm all for it ;-)
ditto :***
(show comment)
Corrections for Shaun
Report Commentby Cache Kid @ 9:44am - Fri Jul 18th, 2008
I never pointed out that a lot of people enjoy using AOL.

It's true, once upon a time, before people were computer literate and internet savvy, they had a lot of subscribers. But now that most people know what they are doing online, AOL is dying.

We are 'killing' the dinosaur AOL by not supporting it. That's how the free market works, Shaun. Didn't you listen in high school business class?

As for the addiction, what do you call it when someone keeps staying with the same rotten service and terrible software because they don't know any better?

You're right, perhaps 'brainwashed' or 'fooled' would have been more appropriate.
split vote :0
(show comment)
monthly charges
Report Commentby Margarita S. @ 1:24am - Fri Jul 18th, 2008
I use to work in Ogden for a certain internet company (**L)for over 2 years and I have to say I have seen alot of this.

Over ten years ago they would have charged her $25.90 a month for each account .They do have smaller fees but you have to call to request them . I have seen this situation over 100 times and its sad when you can only offer 2-3 months back unless they want to stay with them (lol). they do cheat people and they know it .

One thing I hated was they would offer Free internet to use on top of thier high speed from another company so they still clicked thier AOL icon like before but the connection was so bad they would get kicked off of course these older people needed tech help and would have to go to a payed plan with them cause thats the only way they knew to use the internet.

ANOTHER ONE IS THE RISK FREE OFFER WHERE THEY SAY GET 3 MONTHS RISK FREE ...what they meant is we are still gonna charge you 25.90 but if you happen to catch the charges and call if you are within the 90 days we can offer you your money back see risk free get it ? yeah not so much .

Everything is real tight lipped you go by scripts which must be read verbatim one slip or missed word you may be fired on the spot for a keep it real violation all calls are listened to and recorded I'M sure this is so they are not liable for any of this faulty stuff they do .
split vote :0
(show comment)
closed accounts
Report Commentby Margarita S. @ 1:30am - Fri Jul 18th, 2008
In my work with a certain internet company I have also seen where someone closed an account but reopened at the same bank . The bank will give AOL the new bank account number and they bill through the new one but it takes a while so they will get a charge for 2-3 months at one time BUT THEY DIDNT CALL TO CANCEL so no refund can be given because of that . Or somthing called the visa updater lets AOL know thier new card number then they call to ask why they are billing on a card they never gave them.
troll :-3
(show comment)
seriously
Report Commentby paulsaul20 @ 5:20am - Fri Jul 18th, 2008
i blame it all on high gas prices...
ditto :***
(show comment)
The daughter
Report Commentby MightyMike @ 5:22am - Fri Jul 18th, 2008
"Hale certainly didn't need an online account. The 74-year-old says she's never even owned a computer."

It mentions earlier that the daughter set up the acct by responding to a 30-day offer...so at that time the daughter enters an acct number which happens to be this lady's bank acct...and she never owned a computer...hmmmm?

Bank charges??? Banks are notorious for charging stupid and ridiculous fees....so at some point YEARS ago I would have been asking [no swearing please]???

Get Gephardt...
troll :-1
(show comment)
AOL ?
Report Commentby Butter1 @ 6:03am - Fri Jul 18th, 2008
Anyone stupid enough to still be using AOL deserves it. The only way to sucessfully cancel is to report your card stolen. That is quick and easy!!
ditto :+2
(show comment)
hello...?
Report Commentby Your M. @ 6:05am - Fri Jul 18th, 2008
one year? maybe... but 10 years? hale needs to find someone to manage her books... if its really gone on this long, she has nobody to blame but herself at this point.
ditto :***
(show comment)
responsibility
Report Commentby Cinephile @ 6:08am - Fri Jul 18th, 2008
lies on both sides - who doesn't check their bank account for that long, and when they do, 'assumes'(we all know what that means)that they are just bank charges? To let that sort of deduction go on for longer than several months is understandable and realistic...but several years??? Then there's the issue that SHE wasn't even the one who signed up for it -
Now, if no one PHYSICALLY signed up for the service, (not once, but twice), then I 'd say there is cause for someone throwing a fit, but that isn't the case...someone has to go online and PHYSICALLY ENTER THE INFORMATION.

That said, AOL should, as a measure of good faith understand there are cases like this where people don't read/understand, really, the internet or the fine print, and upon viewing the usage (lack of), issue back at least 7 years worth. But as everyone knows, internet companies aren't known for their fine customer service, which is probably why the business is in the abysmal shape it's in currently.

Same thing with the phone company - internet companies will randomly place charges for services on people's phone bills. We had this happen and when we called about it to have the charges removed, the customer service woman said, most people just pay the charges no questions asked - there are a LOT of folks out there who don't check their bills for accuracy.
ditto :+2
(show comment)
Happened to me
Report Commentby Karebear2007 @ 6:13am - Fri Jul 18th, 2008
I can feel this lady's pain. It has happened to me and my mother. We refuse to get AOL. We treid their 30-day "free"trial, and canceled on day 28. They double charged us the next month, so my mother called them and told them we canceled the account. They said they would make a note, and refund the money. The next month they double charged us again, so I called told them I was calling an attorney after I talked with them if they did not refund the money by the end of business that day. Much to our amazement, they refunded all the money they took. I guess it was easier to refund 4 payments rather than a million dollar law suit.
split vote :0
(show comment)
(No Subject)
Report Commentby Magdelene @ 7:02am - Fri Jul 18th, 2008
Well, this I know. I am cancelling my AOL account today!!!! And I think I'll be a little harsh the first time because if they continue to charge me, I'll be really cranky. I actually opened my AOL account back when most people had dial-up only and just kept it when I got DSL with another provider. My e-mail account was being used in my business and it was just easier to keep it. They charge me the minimum and I do watch my account and know they only charge once per month but this story has convinced me I need to cancel once for all. Not sure I want to continue to give my money to a company with less than honorable practices.

I do not look forward to my call today to someone in India who will not understand most of what I say!
ditto :+2
(show comment)
Judging from the multiple...
Report Commentby xophrame @ 8:59am - Fri Jul 18th, 2008
posts on NOT being able to free yourself from AOL - Good Luck. It sounds like you're in for a headache for a few months or years.
(show comment)
Shaun will break his heart when he hears you are cancelling......
Report Commentby Flossee @ 11:56am - Fri Jul 18th, 2008
....no, never mind. He works for AOL and knows that cancelling is not an option.
split vote :0
(show comment)
The problem in this situation is....
Report Commentby Dennis J. @ 7:05am - Fri Jul 18th, 2008
not that the lady left the accounts open for 10 years. The problem is that AOL makes it so hard for a consumer to opt out of the service. According to the terms of service, AOL should stop charging your account AS SOON AS they are notified that you want to cancel. Fact is in many situations they don't. I wonder if the phone agent is penalized for a cancellation since they try so hard to talk you out of it and sometimes just plain old don't process the cancellation.
I've been in similar situations where you use the "convenient" cancellation over the phone. But they don't process it. You of course would not know it didn't get processed until the next month when the charge hits your card. Then they say "I don't know what happened--I assure you your account is set to be cancelled". But then again the next month you get charged. Now you are mad and escalate beyond the phone agent. They now challenge you to prove with date, time, and agent you spoke with originally to cancel the account so they can review their phone records. Even if you can provide those details from 2-3 months ago, they come back after another week or two and say they could not find any record of this happening.
Best course of action? NEVER do the free trial. For anything. If you do cancel over the phone, MAKE SURE you get the date, time, and agent name. Further, ask the agent to send you written confirmation (email or something) of the cancellation.
ditto :+2
(show comment)
Good for you!
Report Commentby JustThinkingOutLoud @ 7:17am - Fri Jul 18th, 2008
Maybe you ought to take an earlier poster's advice and record the call. Then they cannot deny that you called to cancel. Just a thought.

Smart move and GOOD LUCK!
funny :+2
(show comment)
Sorry, this was in response to Magdelene above
Report Commentby LifeIsGood @ 7:36am - Fri Jul 18th, 2008
Sometimes when you click "reply", your response gets posted as something totally separate. I'm thinking of getting Gephardt to help me deal with KSL on this! :-)
ditto :***
(show comment)
To all of you liberals who are posting. . .
Report Commentby Tbone75 @ 7:18am - Fri Jul 18th, 2008
How can this be? It's your little darling Time Warner Inc. (liberal hotbed) who is always declaring they are "taking care of the poor, the elderly, and the underprivileged"? Yes, they own AOL. The previous poster who said that anyone dumb enough to still be using AOL deserves bad karma, is right. But the real problem here is that an older woman here was bailing out her brat daughter's bad decisions (the daughter is obviously and older adult), and as usual, is paying the greater price. It's amazing how many people in this state are continually bailing out their older kids.
(show comment)
Hahahah!
Report Commentby Roenick @ 9:12am - Fri Jul 18th, 2008
It took longer than I thought but someone (Tbone75) finally managed to bring politics into this thread.

What took you so long, Tbone? O'Reilly go late this morning?
(show comment)
I never watch O'Reilly
Report Commentby Tbone75 @ 9:28am - Fri Jul 18th, 2008
Believe it or not, I find him a bit wound too tight. I just simply can't stand T Warner and the residue of Ted Turner and Jane Fonda (even though they've been out for a while). My main point was that her daughter got bailed out on the deal. She's the one who should be paying.
split vote :0
(show comment)
AOL
Report Commentby Rem @ 7:29am - Fri Jul 18th, 2008
1. Close the account and open a new one.
2. AOL needs the cash flow since they're on their way out of business for having such crappy service and crappy features.
3. Once they got bought out, it all went to pot.

Problem is, if you simply close your account and don't pay, sometimes, creditors can report you to the credit bureaus and ruin your credit scores. But they can only do this if you provided a SSN when you opened an account with them.

On a different note,

Countrywide's server would/does often crash right when people need to make their payments so that a $5 late fee is assessed so $5 x millions of online payments = cashflow...

This bad economy will force some crappy companies to start ripping off people if they can get away with it.
funny :***
(show comment)
Name change
Report Commentby Rem @ 7:31am - Fri Jul 18th, 2008
AOL will soon be known as: S.O.L.
ditto :***
(show comment)
something similar happened to me.
Report Commentby Mrtoes @ 7:55am - Fri Jul 18th, 2008
I had AOL for several years....probably close to 10 years. When the time came for me to cancel my account, they kept billing me. So, I closed my bank account. AOL started calling me. They were relentless. I asked them to quit calling me. I told them I was not going to pay them. EVER. They kept on calling. So I changed my phone number.
I had to change two important things to get them off my back. I'm sure if they had my new number, they would still be calling me, three years later.
Don't sign up for AOL folks....this lady's story and my own experience should be evidence enough that this company is not interested in the customer.
split vote :0
(show comment)
Mrtoes,,,,,,,,,,,,,,,,,Same experience with me.........
Report Commentby trytorelax @ 11:11am - Fri Jul 18th, 2008
After I "supposedly" closed my account, AOL waited 2 months before they started drafting all over again. When I finally contacted them AGAIN (I was in Iraq and I had to wait until I came back to the states), they told me, "Gee we gave you a FREE month". What a response. They NEVER gave an apology and I just WROTE the 4 months of fees off. They are TERRIBLE.
ditto :***
(show comment)
AOL has started to charge me again too
Report Commentby Mark M. @ 8:13am - Fri Jul 18th, 2008
We cancelled AOL over a year ago and they started to charge our credit card again for service. We never activated it nor do they have any information on just who did. They wouldn't refund the money so we called the charge card company and they reversed the payment but as far as I know AOL will still keep charging the account even though we told them to stop. I'm really at a loss here, we may have to check into a class action law suit to stop them, they're relentless!
split vote :0
(show comment)
(No Subject)
Report Commentby Rem @ 8:31am - Fri Jul 18th, 2008
Ask your credit card company to issue you a new card, with a new number. However, when AOL bills, they can send you to collections/ruin your credit. For every bill that they send you, invoice them for it by the same amount. When you go to court, you can tell them that the invoice is a service charge for processing incorrect billing.
split vote :0
(show comment)
This is the womans fault...
Report Commentby Jason C. @ 8:30am - Fri Jul 18th, 2008
Not AOL. They opened the account with AOL and agreed to have the money taken out of her account. This is a lesson to people to know what is coming out of their account and what it is for. She says it was her daughter that opened the account. I say its the moms account and she is the overall responsible one for knowing where her money is going. This woman should only get back money from the first call she made trying to cancel the account. The first ten years she should have to pay.
ditto :+2
(show comment)
LOL
Report Commentby Justin H. @ 8:49am - Fri Jul 18th, 2008
How is this a top news story? People need to start paying attention to their finances. End of story.
split vote :0
(show comment)
WOW
Report Commentby SolarMan @ 9:14am - Fri Jul 18th, 2008
I worked for AOL for 5 years and I was in the SAVES dept.The job was to keep people from canceling their service. It was a job that paid well. If you were not honest in your dealings you got fired.

No one forced this lady to put the disk in her Computer her daughter did that for her. Why did she never check her bill? That is her fault and her fault alone. AOL HAD millions of customers before broadband. Sorry that they didn't call everyone of them and ask "do you still want your AOL account".

Its too bad this went on for so long but come on check your bill lady. Right now they are giving AOL away for free with any broadband connection. I still use it everyday. Yes I know how to use google, but I still find AOL news and features to be cleaner then other sites out there.

AOL put a lot of people to work when they were here in Utah and they suffered after merging with Time Warner. Its too bad that Steve Case wanted to make movies rather then keep his company alive,
insightful :***
(show comment)
Would not play the game
Report Commentby i8uricecream @ 9:16am - Fri Jul 18th, 2008
I was fired form AOL for not doing this. But I also feel the their costomers have a responsablity too. Here is how to cancel your account and keep it cancled.

1. do not take any free offers! This will be offered as a way to help you move to your new service although this is a nice thing to do. You will need to call back to cancel. They are only offering free time and not canceling your account.

2 Always get a confermation number. This is really your account number. If you have this even if you did not cancel you can say you did. The reason for this is that they will never give the account number unless you are cancled.

So Basicly your account number is your golden ticket.

IF you follow this then you have terminated your account if not it is your own falt.

This info is about 8 years old but it should still work.
ditto :***
(show comment)
(No Subject)
Report Commentby Jeff @ 9:52am - Fri Jul 18th, 2008
I hate to side with AOl but when exactly did this lady decide she didn't want there service? It isn't AOL's responsibility to read her mind and figure out she wanted to cancel.

Now if she had tried to cancel and they didn't comply that is totally different and she would deserve every penny back.
split vote :0
(show comment)
The Greatest Generation??
Report Commentby singlewchildren @ 9:54am - Fri Jul 18th, 2008
This cracks me up.. LOL!

Ten years, and she is still fighting against it. How stupid can some people be. The article makes it sound like its impossible to cope with AOL and monthly billing. I guess few people really know how to handle their accounts and their money.

Sorry. No sympathy from here. If this is a member of the "Greatest Generation" well, that about says it all.

Remember, she was only 64 when her daughter set her up to get screwed, so its not like she was some frail, 74 year old who got bilked......

Caveat Emptor
insightful :***
(show comment)
I worked for AOL...
Report Commentby Jim E. @ 10:20am - Fri Jul 18th, 2008
When they transferred me to Retentions I quit soon after because of their policies. They will do anything to keep the money coming in. They truly are relentless. The reps are paid bonuses for keeping accounts active, avoiding cancellations, giving back money. Share the wealth?
funny :***
(show comment)
Well, no wonder they don't cancel!
Report Commentby Darvell H. @ 11:44am - Fri Jul 18th, 2008
So, what, if you are an AOL employee and you agree to cancel the service for a customer, and you don't, then you get a kickback of what they collect from that customer?

Wow, sweet deal.
troll :-1
(show comment)
Remember
Report Commentby HardworkinTechie @ 10:30am - Fri Jul 18th, 2008
Getting AOL makes you SOL.
ditto :***
(show comment)
AOL LIED and STOLD money from my account too........
Report Commentby trytorelax @ 10:49am - Fri Jul 18th, 2008
Before I tried to cancel my service, I had heard all of the horror stories. I figured, I would follow the rules and cancel. I was going to Iraq. I sold my house, my computer and I had no phone line. I called AOL and they told me,,"No problem, we will stop the service and you owe nothing". I asked them again, "Are you SURE you will close my account and QUIT drafting the bank account"? They said, "no, problem". I went to Iraq. Knowing how AOL LIES to their cunstomers, I continued to monitor my bank. They DIDN'T draft the next month, BUT, they thought they were smart and they starting drafting again TWO months later. I could do NOTHING until I returned to the states 4 months later. After several more calls, I NEVER received an APOLOGY. I never received a REFUND. They make me sick and they LIED and LIED to me. While in Iraq, I had more to worry about than AOL STEALING from my bank account every month. I can't stand AOL.....They make me want to throw up!!!!!!!!!!!!!!!!!!............
(show comment)
Do you STILL think AOL........
Report Commentby Flossee @ 12:14pm - Fri Jul 18th, 2008
....is such a great company, Shaun?

The people who comment on this board are a TIny portion of all the people who havebeen ripped off by AOL.
troll :-2
(show comment)
In this particular case,
Report Commentby Shaun @ 11:12am - Fri Jul 18th, 2008
With all due respect to all the previous posts, it would appear this topic is getting a little off track.

In this case, a very nice lady and/or her daughter signed up for two separate AOL accounts. Remember that she has allowed the charges, which I think has been estimated to the tune of $60/month, to continue for the better part of ten years. This absolutely shows an acceptance on the part of the customer. You don't arbitrarily have any large deductions occur month after month without accounting for them, and the transactions on any banking account form should be at least somewhat detailed. Not knowing why the debit was occurring, wouldn't anyone contact their financial institution when the first started seeing such transactions take place? When it come right down to it, a service provider has no obligation either legally or ethically to contact a consumer and "double-check" their decisions. Just because she had two accounts or the accounts were not being used were not the responsibility of the service provider. That was all the responsibility to the consumer.

As for the individuals who claim they have had a difficult time canceling their AOL accounts, or worse yet, those that have had problems canceling service from multiple companies, you should all be a little more accurate in your record keeping. If you cancel a service, do so in writing. Keep copies and the request and proof of contact. If need be, contact your financial institution with the supporting documentation. It really isn't that difficult, but it does require effort and understanding on the part of the consumer.

I wouldn't at all disagree that it would be nice if any such company made it easier to cancel, but as long as they do not, there are other ways much better at cancellation of a service and they are always documented.

There are also those who have had a difficult time using the service. This is way off the topic of the story, but realize that, say, for every brand of computer there are people who "swear by" as well as "swear at" the brand. The same thing can apply to large ISPs and other technical programing. No one should disagree that there are many factors which allow a program to run properly, only a few of which is the program's coding.

Then there are those who have worked for a company which, after being separated from the employer, likes to infer the employer was doing something wrong or unethical. This issue is almost self-explanatory, but please understand that the fact you are separated from a previous employer is absolute cause for claiming such behavior. My understanding, as someone has already stated above, that retaining people unethically is absolutely against the company's policy and can result in termination. In any case, good record keeping should remove any such concerns.

In this particular case, the customer signed up for two accounts and maintained them for approximately ten years. The service provider actually went way overboard with giving the customer several months of refunds. This should absolutely be commendable and shows a great deal of good customer service.
persuasive :***
(show comment)
It's a shame that a customer needs to close their account, change their phone number, and move out of the country, just...
Report Commentby trytorelax @ 11:49am - Fri Jul 18th, 2008
Even after AOL assured me that they would END the account and STOP the drafting, I continued to monitor them. They skipped one month, and then they started the drafting again. At that time I was in Iraq. I could not contact them again until I was back in the states. When I returned to the states and contacted them they said,,,"Yeah I see where you cancelled 4 months ago,,,Gee, we gave you a free month". I wish you could have listened to my conversation with them the day I cancelled. I was very, very, clear, I was cancelling and going to Iraq, PERIOD. The sweet little girl on the other end of the line kept assurring me,,"No problem", We will cancel and end the drafting". I kept making it very, very clear. PLEASE END THE ACCOUNT AND STOP THE DRAFTING.
(show comment)
Opting out...
Report Commentby Landmine0 @ 11:16am - Fri Jul 18th, 2008
Well, Orrin loves this "good for business" kind of consumer abuse.
Maybe when the Dem's get a majority it will change.
(show comment)
(No Subject)
Report Commentby thenook @ 11:21am - Fri Jul 18th, 2008
Dont give permission for people to use your checking account online! make that daughter start paying you back for using your money
ditto :***
(show comment)
Utah needs a Praying on the Elderly law !
Report Commentby abrakadabra @ 11:24am - Fri Jul 18th, 2008
When my mother was very ill and out of her mind, she left all she owned to the Mormon church. When we tried to stop her decision, they brought big gun lawyers to FORCE HER TO GIVE UNTIL IT HURT. THEY WON. WE ARE STILL APPEALING. UTAH DEFINATELY NEEDS A PRAYING ON THE ELDERLY LAW..AND SOON.
ditto :***
(show comment)
AOL crooks
Report Commentby TeleMark @ 11:29am - Fri Jul 18th, 2008
I had a similar issue my daughter signed up for the 30day trial and the fun began, so I closed my account, then the harassment started they sent delinquent notices threatening to ruin my credit it went to collection agencies was horrible took some time to get them off my back, and cost a few hundred dollars also. these guy's are a bunch of crooks .. stay away from AOL at all costs.
(show comment)
TELEMARK....................Dito, Dito, Dito
Report Commentby trytorelax @ 11:55am - Fri Jul 18th, 2008
I still remember the words AOL used,,,"Yes, Sir we are cancelling your account and you owe NOTHING. We will NOT be drafting your account anymore." I didn't even believe them then....They didn't draft the next month, however, as soon as they thought I had forgot about them, they started drafting AGAIN. I had told them I was going to Iraq and I had no computer and no phone line.........What a bunch of crooks!!!!!!!!!
ditto :***
(show comment)
This is News? and Pres. Bush's Impeachment Hearings Ignored?
Report Commentby MaryA @ 11:52am - Fri Jul 18th, 2008
Why has KSL not reported that yesterdy (June 17) the House Judiciary Committee Chairman John Conyers, Jr. announced that, on July 25, the House Committee on the Judiciary will hold a hearing on the Imperial Presidency of George W. Bush and possible legal responses.

According to the Congressional Quaterly's CQToday. The Congress voted to hold these hearings. The final vote was: Yea 238 - Nay 180.

The Committee is expected to examine a range of legal and legislative responses to allegations of administration misconduct and their expansion of executive branch power.

To watch a video about this, go to: http://www.youtube.com/watch?v=Sz1xFCST_tg

THIS is NEWS everyone! And it isn't being reported
(show comment)
AOL, Of Course
Report Commentby Michael S. @ 11:52am - Fri Jul 18th, 2008
This is why, 8 years ago, I went with SBC, now AT&T. I had to spend 30 minutes just waiting to get my account cancelled through them. That was after having to stop payments that were being taken out twice in a month. The 30 day free marketing ploy, is to get you to use a credit card in the first place. They are worse than MCI as far as customer service, and that is not saying much, since MCI has gone bankrupt.
(show comment)
In over 30 years of doing business with "reputable" companies, I have NEVER
Report Commentby trytorelax @ 12:08pm - Fri Jul 18th, 2008
experienced the "lies" and "deceit" that AOL exhibited to me. They actually committed theft towards me. I do many transactions with companies through bank drafts. I have NEVER had the difficulty that AOL created. I do not want to associate with ANYONE connected with AOL. Please keep these people away from me.....I refuse to associate with those types of people.
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Old 07-18-2008, 01:26 PM   #2
JokeyLoki
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AUTHOR AND EDITOR INFORMATION
Section 1 of 11 Click here to go to the next section in this topic

* Authors and Editors
* Introduction
* Differentials
* Radiograph
* CT SCAN
* Ultrasound
* Nuclear Medicine
* Angiography
* Intervention
* Multimedia
* References


Author: J David Lane, MD, Chief, Section of Vascular and Interventional Radiology, Assistant Professor, Radiology and Nuclear Medicine, Walter Reed Army Medical Center

J David Lane is a member of the following medical societies: Alpha Omega Alpha, American College of Radiology, American Heart Association, American Medical Association, American Roentgen Ray Society, and Radiological Society of North America

Coauthor(s): Nick Lomis, MD, QI Coordinator, Diagnostic Radiology Service, Assistant Chief, Interventional Radiology, Diagnostic Radiology, Interventional Radiology Section, Walter Reed Army Medical Center

Editors: Zahir Amin, MD, MBBS, MRCP, FRCR, Consulting Staff, Department of Imaging, University College Hospital, UK; Bernard D Coombs, MB, ChB, PhD, Consulting Staff, Department of Specialist Rehabilitation Services, Hutt Valley District Health Board, New Zealand; Spencer B Gay, MD, Professor of Radiology, Director of Body Computed Tomography, Department of Radiology, University of Virginia Health Sciences Center; Robert M Krasny, MD, Consulting Staff, Department of Radiology, The Angeles Clinic and Research Institute; John Karani, MBBS, FRCR, Consulting Staff, Department of Radiology, King's College Hospital, London

Author and Editor Disclosure

Synonyms and related keywords: necrotizing cholecystitis, AAC
INTRODUCTION
Section 2 of 11 Click here to go to the previous section in this topic Click here to go to the top of this page Click here to go to the next section in this topic

* Authors and Editors
* Introduction
* Differentials
* Radiograph
* CT SCAN
* Ultrasound
* Nuclear Medicine
* Angiography
* Intervention
* Multimedia
* References


Background

Acute acalculous cholecystitis (AAC) represents inflammation of the gallbladder in the absence of demonstrated calculi. The disease process is distinct from the calculous variety, in which the primary initiating event is believed to be obstruction of the cystic duct. Acalculous cholecystitis typically occurs as a secondary event in patients who are hospitalized and acutely ill from another cause.

The diagnosis often is difficult and delayed because of comorbidities that decrease sensitivity and specificity of both clinical and imaging evaluation. A high degree of suspicion is required on the part of the physician. A much higher rate of complications is observed in acalculous cholecystitis (eg, gangrene, perforation) because of the more fulminant course and coexistent disease. As a result, some authors propose the term necrotizing cholecystitis to reflect the fact that acalculous cholecystitis does not simply represent cholecystitis without stones.
Pathophysiology

The pathophysiology of acalculous cholecystitis is multifactorial and defined incompletely. At least 3 mechanisms appear to work in concert to produce the disease, including (1) systemic mediators of inflammation and trauma, (2) biliary stasis, and (3) generalized or localized ischemia. In turn, the mechanisms often result in functional or secondary mechanical obstruction of the cystic duct from inflammation and bile viscosity.

In some settings, extrinsic compression also may contribute to the development of stasis. When it occurs, infection usually represents a secondary event and involves gram-negative enteric flora. In some patients, infection may be the primary event, as has been described with infection by Salmonella (ie, typhoid fever), Staphylococcus, and Brucella species and in AIDS-related cholecystitis with infection by cytomegalovirus and Cryptosporidium organisms.

Animal models have demonstrated the development of acalculous cholecystitis after administration of systemic mediators of inflammation. Small vessel necrosis in the gallbladder serosa and muscularis has been demonstrated after activation of factor XII–dependent pathways, platelet activating factor, endotoxin, or interleukin 2. This frequently is associated with gallbladder atony, which in turn predisposes patients to biliary stasis.

Biliary stasis results in more viscous bile, increased concentration of the detergent bile salts, and sludge formation, which increases the bile histotoxicity to the gallbladder mucosa. Fasting, parenteral nutrition, narcotic analgesics, and the postoperative state all predispose patients to biliary stasis and are found commonly in the population at risk.

Generalized or localized ischemia further predisposes patients to biliary stasis and may result in gallbladder wall necrosis and perforation. Hypovolemic, cardiogenic, or septic shock predisposes patients to ischemia as a contributing factor. At times, ischemia can be the primary cause and can occur in the setting of small vessel vasculitis or following therapeutic particulate embolization.

Individuals presenting with acalculous cholecystitis in the outpatient setting typically are older patients with microvascular disease and other comorbidities.
Frequency
United States

In cholecystitis, 7-22% of cases occur in the absence of demonstrated calculi. The variability is mostly a result of different patient populations, with a higher incidence in burn and trauma centers and in pediatric populations. As many as 90% of postoperative acute cholecystitis cases are acalculous in origin. While in the critical care setting cholecystitis frequently is acalculous, the overall incidence in this setting is estimated to be only 0.2%. On this background, a high index of suspicion is required.
Mortality/Morbidity

Complications of cholecystitis are much higher in the acalculous variety of the disease because of the variable pathophysiology, comorbid conditions, and the frequent delay in diagnosis and treatment. Perforation or gangrene occurs in 40-60% of patients. Gangrene can be either diffuse or focal and frequently is associated with perforation. Approximately 40% of cholecystitis cases complicated by perforation are acalculous. More than one half of cases of emphysematous cholecystitis are associated with acalculous disease, and these often are associated with gangrene.

The mortality rate varies widely in the literature from 9-66% and is attributed to the delayed diagnosis, more frequent complications, and concurrent disease processes.
Race

No identified racial predilection exists for acalculous cholecystitis.
Sex

Male-to-female ratio is 2-3:1 in most reported series.
Age

Average age is older than 50 years.
Clinical Details

AAC most commonly occurs in hospitalized patients without prior gallbladder disease and severe concomitant medical and surgical conditions. Known populations at risk ******* patients who are postoperative (especially after abdominal surgery), patients with extensive burns, patients with trauma, and patients receiving prolonged parenteral nutrition. Other reported associations ******* prolonged fasting, use of high-dose opioid analgesics, and mechanical ventilation.

A minority subset of patients present in the outpatient setting with symptoms that are easier to localize. Clinical and imaging evaluation are much more accurate in this setting. These patients are diagnosed earlier in their disease course and have a better prognosis.

In the pediatric population, acute cholecystitis is rare, but approximately one half of cases occur in the absence of demonstrated calculi. These patients are more likely to present in the outpatient setting and most often are treated by cholecystectomy.

The most frequent physical and laboratory findings ******* fever, right upper quadrant (RUQ) pain, nausea, leukocytosis, and elevation of liver-associated enzymes and bilirubin. All of these clinical parameters are nonspecific. In almost all instances in which it can be evaluated, abdominal pain is present; however, it is often not localized to the RUQ. Fever is present in two thirds of patients, and leukocytosis and liver function abnormalities are present in approximately 80%.
Preferred Examination

Early imaging evaluation is required, and frequently, multiple diagnostic tests are performed. No single imaging study is ideal. The 3 primary imaging modalities often are complementary, with ultrasound (US) or CT providing anatomic information and evaluation of adjacent structures and cholescintigraphy providing functional information.

US and cholescintigraphy should be the initial imaging tests performed to evaluate possible AAC.

CT is preferred if other differential possibilities are more likely or if CT needs to be performed for another indication.
Limitations of Techniques

All available modalities have a significant false-positive and false-negative rate and generally are better at excluding, rather than confirming, disease.

While it is unusual for acalculous cholecystitis to occur in the presence of a normal gallbladder, on both US and cholescintigraphy examinations, this finding can occur early in the course of the disease. In the patient with continued clinical deterioration who is either unable to be evaluated clinically or in whom clinical evaluation fails to demonstrate an alternative source, many authors recommend maintaining a low threshold for instituting empiric minimally invasive therapy in the form of percutaneous cholecystostomy.

DIFFERENTIALS
Section 3 of 11 Click here to go to the previous section in this topic Click here to go to the top of this page Click here to go to the next section in this topic

* Authors and Editors
* Introduction
* Differentials
* Radiograph
* CT SCAN
* Ultrasound
* Nuclear Medicine
* Angiography
* Intervention
* Multimedia
* References


Cholangitis, Recurrent Pyogenic
Cholecystitis, Acute
Cholelithiasis
Pancreatitis, Acute

Other Problems to be Considered

Differential diagnosis is broad because comorbid conditions typically are present, the ability to evaluate the patient's symptoms is reduced, and the nature of the most common clinical and laboratory manifestations is nonspecific. Almost any infectious or inflammatory process may result in nonspecific findings. In patients with more localized symptoms, the primary differentials ******* calculous cholecystitis, ascending cholangitis, acute hepatitis, and pancreatitis.

RADIOGRAPH
Section 4 of 11 Click here to go to the previous section in this topic Click here to go to the top of this page Click here to go to the next section in this topic

* Authors and Editors
* Introduction
* Differentials
* Radiograph
* CT SCAN
* Ultrasound
* Nuclear Medicine
* Angiography
* Intervention
* Multimedia
* References


Findings

Plain film is of limited use in the diagnosis of AAC. Emphysematous cholecystitis may occur as a complication of acute cholecystitis, with more than one half of cases occurring in the setting of acalculous disease. This form of complicated cholecystitis typically is seen in older male patients with diabetes. On upright abdominal radiographs, this may present as an air-fluid level in the RUQ representing gas in the gallbladder lumen or a curvilinear gas collection conforming to the gallbladder wall in the case of intramural gas. Gas is visualized only in more severe cases on plain film. US and CT are much more radiographs, gas has a high association with gangrene and perforation.

CT SCAN
Section 5 of 11 Click here to go to the previous section in this topic Click here to go to the top of this page Click here to go to the next section in this topic

* Authors and Editors
* Introduction
* Differentials
* Radiograph
* CT SCAN
* Ultrasound
* Nuclear Medicine
* Angiography
* Intervention
* Multimedia
* References


Findings

CT often is performed as the diagnostic examination of choice in patients presenting with abdominal pain in the critical care setting or in patients with fever or leukocytosis of undefined etiology. CT offers the advantage of evaluating the entire chest and abdomen, but has the disadvantage of requiring transport to the scanner. Be familiar with the CT signs that suggest acalculous cholecystitis in the appropriate clinical setting.

On CT, the diagnosis of AAC requires 2 major criteria or 1 major plus 2 minor criteria as follows:

* Major criteria
o Gallbladder wall thickening greater than 3 mm
o Subserosal halo, ie, gallbladder wall edema
o Pericholecystic fatty inflammation
o Pericholecystic fluid (without ascites or hypoalbuminemia)
o Mucosal sloughing
o Intramural gas
* Minor criteria
o Gallbladder distention (>5 cm transverse)
o High-attenuation bile (sludge)

The normal gallbladder wall is barely perceptible as a thin enhancing rim on contrast-enhanced CT. In the absence of gallstones, imaging relies on ancillary findings of cholecystitis.

CT findings described in AAC are as follows:

* Gallbladder wall thickening
* Mucosal irregularity
* Luminal distention
* Increased bile density (biliary sludge)
* Intramural or intraluminal gas
* Intraluminal hemorrhage
* Localized pericholecystic fluid collections
* Inflammatory infiltration of pericholecystic fat
* Indistinctness of the liver-gallbladder interface

Degree of Confidence

While mucosal sloughing and intramural gas are specific findings, they are observed infrequently. Isolated local pericholecystic fluid collections and pericholecystic inflammatory changes are relatively specific and suggest advanced disease, but they lose specificity in the setting of ascites, recent abdominal surgery, or anasarca.

Reported sensitivity and specificity vary but generally have been greater than 90-95%. As with other imaging modalities, specificity of many of these findings is decreased in the typical populations at risk for acalculous cholecystitis because of comorbid conditions, such as recent surgery or trauma, multisystemic organ failure, ascites, or hypoalbuminemia.

ULTRASOUND
Section 6 of 11 Click here to go to the previous section in this topic Click here to go to the top of this page Click here to go to the next section in this topic

* Authors and Editors
* Introduction
* Differentials
* Radiograph
* CT SCAN
* Ultrasound
* Nuclear Medicine
* Angiography
* Intervention
* Multimedia
* References


Findings

Usually, sonography is the first examination performed in cases of possible acalculous cholecystitis. US has the advantage of being readily available, portable to the bedside, and able to identify other adjacent pathology. Primary disadvantages of US ******* the high incidence of nonspecific abnormal examinations and the inability to survey the entire abdomen.

The normal gallbladder has sonolucent bile, a thin wall, and no localized pain. Sonographic signs compatible with acalculous cholecystitis ******* the following:

* Gallbladder wall thickening
* Sonographically localized tenderness over the gallbladder
* Subserosal edema
* Pericholecystic fluid
* Gallbladder distension
* Biliary sludge
* Presence of gas

Failure of the gallbladder to contract after cholecystokinin infusion has been reported as an additional criterion, but the response often is too variable to be of use in this population.

On US, the diagnosis of AAC requires 2 major criteria or 1 major plus 2 minor criteria as follows:

* Major criteria
o Gallbladder wall thickening greater than 3 mm
o Striated gallbladder, ie, gallbladder wall edema
o Sonographic Murphy sign (ie, localized gallbladder tenderness)
o Pericholecystic fluid (without ascites or hypoalbuminemia)
o Mucosal sloughing
o Intramural gas
* Minor criteria
o Gallbladder distention (>5 cm transverse)
o Echogenic bile (sludge)

Gallbladder wall thickness should be measured in the transverse plane in a noncollapsed gall bladder. The presence of ascites or decreased oncotic pressure (as with hypoalbuminemia) confuses the finding, unless the finding is markedly discordant. Similarly, pericholecystic fluid is not meaningful in the presence of generalized ascites, but when occurring as a localized finding, it often signifies advanced disease or perforation. Sonographic Murphy sign is the most specific sonographic finding, but often it cannot be evaluated because of the patient's clinical condition.

Diagnostic needle aspiration of the gallbladder for bile Gram stain and culture often is normal with a sensitivity of less than 50%, and the results of culture are delayed. Therefore, the test is of limited value for the diagnosis of AAC. Culture is performed routinely at the time of therapeutic cholecystostomy and may guide antibiotic selection.
Degree of Confidence

Sensitivity and specificity of sonography in acalculous cholecystitis varies from 23-95% and 40-95%, respectively, because of the variable patient populations, clinical course, and imaging technology over the reported time periods. Sensitivity and specificity are greater than 90% in the subset of patients who present in the outpatient setting with acalculous cholecystitis.

Overall, sensitivity and specificity approach 70%. As the proportion of patients in the critical care environment increases, the diagnostic accuracy decreases. Several recent studies have documented the high incidence of abnormal gallbladder sonograms in the ICU environment in asymptomatic patients not suspected of having acalculous cholecystitis.

At least one abnormal finding was seen in 50-85% of patients in this setting, with 3 abnormal findings seen in as many as 57% of patients. None of these patients had localized gallbladder tenderness by sonography. Serial sonography has been of benefit in some studies with a progressively worsening appearance on short-term follow-up images improving the specificity for diagnosis.

NUCLEAR MEDICINE
Section 7 of 11 Click here to go to the previous section in this topic Click here to go to the top of this page Click here to go to the next section in this topic

* Authors and Editors
* Introduction
* Differentials
* Radiograph
* CT SCAN
* Ultrasound
* Nuclear Medicine
* Angiography
* Intervention
* Multimedia
* References


Findings

Hepatobiliary scintigraphy (HBS) is a physiologic test that evaluates hepatic bile formation, excretion, and ductal functional patency.

Imaging typically is performed with dynamic image acquisition for up to 4 hours following the intravenous (IV) administration of 5 mCi of a technetium Tc 99m-labeled iminodiacetic acid derivative. Peak liver uptake is at 5-10 minutes, with subsequent gallbladder visualization by 20 minutes and duodenal visualization by 30 minutes.

If nonvisualization or questionable visualization of the gallbladder occurs, but adequate hepatic uptake and excretion into the bowel is seen, IV morphine sulfate (0.04 mg/kg) can be administered at 30-40 minutes with imaging carried out to 1 hour. This raises intrabiliary pressure by inducing contraction of the sphincter of Oddi and filling of the gallbladder if the cystic duct remains patent. A lateral view can be helpful if a question remains of gallbladder filling with the gallbladder located anteriorly in this projection.

Others have attempted to improve accuracy by pretreating with cholecystokinin infusion prior to HBS to empty the distended gallbladder. HBS may be nondiagnostic in patients with liver failure and intrahepatic cholestasis of any cause because of the inability to conjugate and excrete the radiotracer.

Additional useful findings at cholescintigraphy ******* the presence of an area of increased pericholecystic radiotracer accumulation in the gallbladder fossa. This rim sign is associated with complications such as gangrene. Radiotracer extravasation rarely can be visualized in the setting of perforated gangrenous cholecystitis if the cystic duct remains patent.
Degree of Confidence

HBS is accurate in the diagnosis of calculous cholecystitis since the primary event is believed to be cystic duct obstruction. In acalculous cholecystitis, functional obstruction usually occurs in the disease process but is variable and is not the primary process. Not surprisingly, the sensitivity and specificity of the test are decreased in this setting.

In general, diagnostic quality studies with augmentation yield a sensitivity of 80-90% and a specificity of 90-100%.
False Positives/Negatives

The false-positive rate without pharmacologic augmentation can be as high as 40% in some series, decreasing the specificity of the test. With morphine augmentation, the false-positive rate is decreased and specificity is improved.

False-negative results (gallbladder filling in presence of acalculous cholecystitis) also can occur. Early filling of the gallbladder (within first 30 min) excludes the diagnosis of acalculous cholecystitis, but delayed filling after augmentation can be associated with a false-negative rate as high as 20%.

ANGIOGRAPHY
Section 8 of 11 Click here to go to the previous section in this topic Click here to go to the top of this page Click here to go to the next section in this topic

* Authors and Editors
* Introduction
* Differentials
* Radiograph
* CT SCAN
* Ultrasound
* Nuclear Medicine
* Angiography
* Intervention
* Multimedia
* References


Findings

No role exists for angiography in the diagnosis of acalculous cholecystitis.

INTERVENTION
Section 9 of 11 Click here to go to the previous section in this topic Click here to go to the top of this page Click here to go to the next section in this topic

* Authors and Editors
* Introduction
* Differentials
* Radiograph
* CT SCAN
* Ultrasound
* Nuclear Medicine
* Angiography
* Intervention
* Multimedia
* References


Once the diagnosis of AAC is made, the gallbladder should be removed or drained.

Therapeutic options for acalculous cholecystitis ******* open and laparoscopic cholecystectomy, surgical cholecystostomy, percutaneous cholecystostomy or aspiration, and endoscopic transcystic drainage.

Surgical cholecystectomy

Surgical cholecystectomy remains the definitive treatment. In the minority of patients presenting in the outpatient setting or with minimal comorbidity, it is the procedure of choice. Unfortunately, most patients with this diagnosis are typically found in the critical care setting or recovering from major surgery or trauma and have a high risk of operative mortality. These patients are often best managed with less invasive treatments.

Percutaneous cholecystostomy

If performed before complicated disease has occurred, such as frank necrosis or perforation, this procedure can be life-saving, definitive therapy. Initial imaging findings consistent with complicated cholecystitis or progression of signs and symptoms after PCC should still prompt cholecystectomy.

* PCC procedure
*
o PCC is an image-guided procedure performed under local anesthesia at bedside or in the interventional suite. US is used to guide placement of a drainage catheter into the gallbladder. CT is occasionally used if no suitable ultrasonographic window is found. Drainage can be accomplished using a single-step trocar drainage technique or needle access followed by serial dilation and catheter placement over a guidewire. A 6-10F locking pigtail drainage catheter with large side holes is used. While somewhat controversial, a transhepatic tract is typically favored. This has been shown to decrease the risk of catheter dislodgement and minimize the potential for bile leakage.
o After catheter placement, the gallbladder is drained and left to external drainage with daily monitoring of outputs. In the presence of viscous bile, regular flushing with 5 mL of sterile saline helps maintain catheter patency. Catheter output may be minimal until the patient improves, with decreased biliary stasis and restoration of functional cystic duct patency.
* Indications
*
o PCC is indicated when imaging and clinical findings suggest acalculous cholecystitis as the diagnosis. In some instances, imaging results are inconclusive or discordant, and clinical evaluation is nonspecific. In the absence of other treatable etiologies, proceeding with PCC on an empiric basis is reasonable to see if the patient improves. In this setting, PCC is as much a diagnostic test as a treatment. Most patients, if they are going to respond, show definitive clinical improvement within 72 hours following drainage.
* Contraindications and complications
*
o Contraindications to PCC ******* uncorrectable coagulopathy and massive ascites that cannot be drained adequately. Complications of PCC ******* bleeding, bile peritonitis, vagal reactions, catheter dislodgment, and damage to adjacent structures. The procedural complication rate is 5-10%.
o Technical success is achieved in 95-100% of patients, and clinical response is achieved in 70-85%. The 30-day mortality rate remains high at 10-30% but almost always results from underlying conditions. Many series reporting on PCC ******* patients with both calculous and acalculous disease who are not suitable candidates for surgery.
* Follow-up care
*
o Follow-up cholecystogram is performed if a question of catheter function exists, if the patient fails to respond, and if catheter removal is under consideration.
o Minimum criteria and considerations for removing PCC tubes are as follows:
o
+ Three weeks of drainage time
+ Patent cystic duct and common bile duct
+ Initial primary risk factors corrected
+ Signs and symptoms of AAC resolved
+ No or minimal ascites
* Tract maturation
*
o After 3 weeks, almost all PCC tracts are mature and will not result in significant peritoneal leakage. PCC tract maturation depends on the catheter material, catheter dwell time, the nutritional status of the patient, and the presence of steroids. If risk factors are present for delayed maturation or early tube removal is considered, a tractogram can be performed easily over a guidewire at the time of the cholecystogram.
o A tractogram (sinogram) is performed by removing the drainage catheter over a guidewire and placing a short, equivalent-size sheath into the gall bladder. While slowly withdrawing the sheath over the wire through the tract, dilute contrast in injected to evaluate the tract integrity. If extensive peritoneal leakage is identified, a new drain can be placed over the guidewire. It is best to have the initial underlying risk factors, such as parenteral nutrition and sepsis, corrected to minimize the risk of cholecystitis recurrence.

#

* Needle aspiration
*
o Therapeutic needle aspiration of the gallbladder with an 18-gauge transhepatic needle also has been reported successful in treating acute cholecystitis in high-risk surgical patients. A recent study by Chopra et al found simple aspiration to be effective in 77% of patients with AAC, whereas PCC was effective in 90% of patients.
o PCC was used as a salvage procedure in patients failing to respond clinically within 72 hours following aspiration alone, with equally good results and a lower overall complication rate. This study excluded ICU patients with acalculous cholecystitis in whom the diagnosis is more difficult and the therapeutic outcome less favorable and more difficult to assess. The findings suggest that needle aspiration is a reasonable first step in high-risk patients with AAC outside of the critical care environment.

Transpapillary endoscopic cholecystostomy

In patients in whom percutaneous drainage cannot be performed safely, transpapillary endoscopic cholecystostomy is another option. In this technique, the cystic duct is selected during endoscopic retrograde cholangiopancreatography (ERCP) and either a double pigtail biliary stent or a nasobiliary catheter is placed into the gallbladder. Technical success has been achieved in up to 90% of patients, although many of the reported series have been on less critically ill patients or those with more chronic symptoms. Advantages ******* the potential decreased risk of bleeding, bile peritonitis, and injury to adjacent organs. Disadvantages are the need for sedative medications and risks of aspiration, pancreatitis, and associated risks related to ERCP.
Medical/Legal Pitfalls

* Failure to maintain a high index of clinical suspicion, which facilitates early diagnosis and therapy and optimizes outcome.


MULTIMEDIA
Section 10 of 11 Click here to go to the previous section in this topic Click here to go to the top of this page Click here to go to the next section in this topic

* Authors and Editors
* Introduction
* Differentials
* Radiograph
* CT SCAN
* Ultrasound
* Nuclear Medicine
* Angiography
* Intervention
* Multimedia
* References


Media file 1: Abdominal radiograph of acalculous emphysematous cholecystitis demonstrating curvilinear air pattern conforming to the shape of the gallbladder wall.
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Media type: X-RAY

Media file 2: CT images of emphysematous cholecystitis (same patient as Image 1).
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Media type: CT

Media file 3: CT cine loop of acalculous cholecystitis demonstrates irregular gallbladder wall, pericholecystic inflammation, and perihepatitis in gallbladder fossa. Necrotic gallbladder was present at surgery.
Click to see larger picture Click to see detailView Full Size Image

Media type: CT

Media file 4: Normal hepato-iminodiacetic acid scan. Prompt hepatic concentration of radiopharmaceutical is noted, along with early visualization of the gallbladder and drainage into the duodenum.
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Media type: Movie

Media file 5: Hepato-iminodiacetic acid scan of acalculous cholecystitis. Prompt uptake of radiopharmaceutical is noted in the liver, along with drainage into the bowel without gallbladder visualization by 90 minutes.
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Media type: Movie

Media file 6: Ultrasound of ICU patient with fever of unclear etiology. Ultrasound findings of acalculous cholecystitis ******* marked gallbladder wall thickening and pericholecystic fluid. Localized tenderness could not be evaluated.
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Media type: Image

Media file 7: Transverse ultrasound demonstrates marked gallbladder wall thickening and pericholecystic fluid collection in a patient with AIDS who was managed conservatively. No localized tenderness is noted, and hepato-iminodiacetic acid scan demonstrated delayed filling but otherwise was normal. Patient recovered with treatment of underlying pneumonia, and ultrasound findings normalized within 2 weeks.
Click to see larger picture Click to see detailView Full Size Image
Media type: Image

Media file 8: A 53-year-old man status post–endoscopic stenting for pancreatic cancer with progressive fever, leukocytosis, and right upper quadrant pain. Ultrasound demonstrates gallbladder distention, biliary sludge, borderline wall thickness, and localized tenderness consistent with acalculous cholecystitis.
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Media type: Image

Media file 9: Images from percutaneous transhepatic cholecystostomy tube placement using coaxial technique demonstrating transhepatic needle access, irregular gallbladder wall, and occluded cystic duct (same patient as Image 8). Note the safety wire adjacent to the definitive 6F drainage catheter.
Click to see larger picture Click to see detailView Full Size Image
Media type: X-RAY

Media file 10: Despite drainage, the patient (same patient as Pictures 8 and 9) continued to experience right upper quadrant pain and leukocytosis. Ultrasound and CT studies demonstrate transhepatic cholecystomy catheter in good position, but interval development of markedly worsening gallbladder wall edema and pericholecystic inflammatory changes have occurred. At surgery, gangrenous gallbladder was found and resected successfully.
Click to see larger picture Click to see detailView Full Size Image
Media type: CT

Media file 11: Ultrasound images from percutaneous cholecystomy using the trocar technique. Ultrasound guides transhepatic access to the gallbladder with a 6F trocar drainage catheter. After access, the catheter is fed forward to reform the distal pigtail within the gallbladder lumen and is locked in this configuration.
Click to see larger picture Click to see detailView Full Size Image
Media type: Image

Media file 12: Cine image of pigtail catheter moving freely within the gallbladder, which confirms adequate placement, along with free return of bile from the catheter.
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Media type: Movie

Media file 13: Cine loop percutaneous cholecystostomy tractogram demonstrates immature tract 3 weeks after percutaneous cholecystostomy. Free spillage of contrast into the peritoneal space is noted. Drainage was continued for an additional 2 weeks prior to catheter removal.
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Media type: Movie

Media file 14: Cholecystogram 4 weeks status post–cholecystomy tube placement for acalculous cholecystitis demonstrating a patent cystic and common duct and the absence of calculi. All clinical signs and symptoms had resolved.
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Media type: X-RAY


REFERENCES
Section 11 of 11 Click here to go to the previous section in this topic Click here to go to the top of this page

* Authors and Editors
* Introduction
* Differentials
* Radiograph
* CT SCAN
* Ultrasound
* Nuclear Medicine
* Angiography
* Intervention
* Multimedia
* References


* Boland GW, Lee MJ, Leung J, Mueller PR. Percutaneous cholecystostomy in critically ill patients: early response and final outcome in 82 patients. AJR Am J Roentgenol. Aug 1994;163(2):339-42. [Medline].
* Boland GW, Slater G, Lu DS, et al. Prevalence and significance of gallbladder abnormalities seen on sonography in intensive care unit patients. AJR Am J Roentgenol. Apr 2000;174(4):973-7. [Medline].
* Byrne MF, Suhocki P, Mitchell RM, et al. Percutaneous cholecystostomy in patients with acute cholecystitis: experience of 45 patients at a US referral center. J Am Coll Surg. Aug 2003;197(2):206-11. [Medline].
* Chopra S, Dodd GD 3rd, Mumbower AL, et al. Treatment of acute cholecystitis in non-critically ill patients at high surgical risk: comparison of clinical outcomes after gallbladder aspiration and after percutaneous cholecystostomy. AJR Am J Roentgenol. Apr 2001;176(4):1025-31. [Medline].
* Conway JD, Russo MW, Shrestha R. Endoscopic stent insertion into the gallbladder for symptomatic gallbladder disease in patients with end-stage liver disease. Gastrointest Endosc. Jan 2005;61(1):32-6. [Medline].
* Cullen JJ, Maes EB, Aggrawal S, et al. Effect of endotoxin on opossum gallbladder motility: a model of acalculous cholecystitis. Ann Surg. Aug 2000;232(2):202-7. [Medline].
* D''Agostino HB, vanSonnenberg E, Sanchez RB, et al. Imaging of the percutaneous cholecystostomy tract: observations and utility. Radiology. Dec 1991;181(3):675-8. [Medline].
* England RE, McDermott VG, Smith TP, et al. Percutaneous cholecystostomy: who responds?. AJR Am J Roentgenol. May 1997;168(5):1247-51. [Medline].
* Flancbaum L, Choban PS. Use of morphine cholescintigraphy in the diagnosis of acute cholecystitis in critically ill patients. Intensive Care Med. Feb 1995;21(2):120-4. [Medline].
* Helbich TH, Mallek R, Madl C, et al. Sonomorphology of the gallbladder in critically ill patients. Value of a scoring system and follow-up examinations. Acta Radiol. Jan 1997;38(1):129-34. [Medline].
* Inoue T, Mishima Y. Postoperative acute cholecystitis: a collective review of 494 cases in Japan. Jpn J Surg. Jan 1988;18(1):35-42. [Medline].
* Johlin FC, Neil GA. Drainage of the gallbladder in patients with acute acalculous cholecystitis by transpapillary endoscopic cholecystotomy. Gastrointest Endosc. Sep-Oct 1993;39(5):645-51. [Medline].
* Kalliafas S, Ziegler DW, Flancbaum L, Choban PS. Acute acalculous cholecystitis: incidence, risk factors, diagnosis, and outcome. Am Surg. May 1998;64(5):471-5. [Medline].
* McGahan JP, Lindfors KK. Acute cholecystitis: diagnostic accuracy of percutaneous aspiration of the gallbladder. Radiology. Jun 1988;167(3):669-71. [Medline].
* Mirvis SE, Vainright JR, Nelson AW, et al. The diagnosis of acute acalculous cholecystitis: a comparison of sonography, scintigraphy, and CT. AJR Am J Roentgenol. Dec 1986;147(6):1171-5. [Medline].
* Mirvis SE, Whitley NO, Miller JW. CT diagnosis of acalculous cholecystitis. J Comput Assist Tomogr. Jan-Feb 1987;11(1):83-7. [Medline].
* Molenat F, Boussuges A, Valantin V, Sainty JM. Gallbladder abnormalities in medical ICU patients: an ultrasonographic study. Intensive Care Med. Apr 1996;22(4):356-8. [Medline].
* Nemcek AA Jr, Bernstein JE, Vogelzang RL. Percutaneous cholecystostomy: does transhepatic puncture preclude a transperitoneal catheter route?. J Vasc Interv Radiol. Nov 1991;2(4):543-7. [Medline].
* Patel M, Miedema BW, James MA, Marshall JB. Percutaneous cholecystostomy is an effective treatment for high-risk patients with acute cholecystitis. Am Surg. Jan 2000;66(1):33-7. [Medline].
* Prevot N, Mariat G, Mahul P, et al. Contribution of cholescintigraphy to the early diagnosis of acute acalculous cholecystitis in intensive-care-unit patients. Eur J Nucl Med. Oct 1999;26(10):1317-25. [Medline].
* Tazawa J, Sanada K, Maekawa S, et al. Gallbladder aspiration for acute cholecystitis in high-surgical-risk patients. J Gastroenterol Hepatol. Apr 2003;18(4):463-5. [Medline].
* Tsakayannis DE, Kozakewich HP, Lillehei CW. Acalculous cholecystitis in children. J Pediatr Surg. Jan 1996;31(1):127-30; discussion 130-1. [Medline].
* vanSonnenberg E, D''Agostino HB, Goodacre BW, et al. Percutaneous gallbladder puncture and cholecystostomy: results, complications, and caveats for safety. Radiology. Apr 1992;183(1):167-70. [Medline].


Cholecystitis, Acalculous excerpt

Article Last Updated: Mar 23, 2005

 
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Old 07-18-2008, 01:35 PM   #3
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s my d

 
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Old 07-18-2008, 01:49 PM   #4
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s my d
hey now, don't fuck up this awesome thread with that kind of negativity

 
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Old 07-18-2008, 06:46 PM   #5
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I just read that all, and I have to tell you, it was boring but the last 3 sentences is where it really got interesting!

 
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Old 07-18-2008, 06:49 PM   #6
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shit fuckers kin type! Right on! Disgustin'! Right on! Repo't Commentby Victo' J. @ 10:23pm - Du Jul 17d, 2008 if dat wuz me,I would gots closed da damn bank account,Aol keeps scimmin' dis lady's account. Man! shame on AOL! Right on!Sick sucka's,sick company. Slap mah fro! ditto :***4 (show comment) steala' beware Repo't Commentby Lowell F. @ 10:31pm - Du Jul 17d, 2008 ain't dat da damn same ole sto'y? Vonage rap rod service duz de same doodad. Sign down... dey start billin'... den ya' gots'ta make sho' man yo' internet high speed provida' is compatable t'Vonage. If it ain't ya' play he! Preach it loud, bruddah! digtin' some refund. Youse on de rap rod wid dem fo' 2 hours t'get disconnected. And da damn sucka's ya' rap t'are likes Pakistani and ya' kin't dig it dem. WORD! Let's 'espo't some mo'e American jobs overseas shall we? AOL service be de same way 'sept it's in India. WORD! ditto :+21 (show comment) Yeah, but Repo't Commentby Mr_neo @ 12:30am - Fri Jul 18d, 2008 I feel fo' de lady, but mosey on down on. 'S coo', bro... ya' go 10 years not knowin' whut youse payin' bre'd fo'? Dat seems t'indicate dat maybe da damn lady dun didn't gots some clue whut she wuz hangin' o' whut she wuz rappin' about. Man! Companies need t'have great customa' service, but at da damn same time, consumers need t'be intelligent enough t'know whut dey're hangin' too. 'S coo', bro. Glad she gots sump'n back at least. Man! ah' dink she should put ha' daughta' on de hook here fo' part uh it, since da damn daughta' supposedly set it down wid ha' bank account, and neva' took care uh it. Man! Dere's plenty uh blame t'go around t'everybody involved in dis. insightful :***1 (show comment) In mah' yunga' years... Repo't Commentby Vinney @ 8:07am - Fri Jul 18d, 2008 I wo'ked call centers fo' 2 different credit card companies. One issued bod Visa and Mastercards, and da damn oda' wuz Discova' Card. ah' can't tell ya' how often dis wuz some problem wid AOL. Sucka's would gots deir card numbers changed (similar t'if ya' lost yo' card o' had it stolen) upside AOL not kincellin' deir account afta' multiple request. Man! Sometimes AOL would still find some way t'push drough charges on deir close card number. Ah be baaad... It wuz ridiculous. ditto :+8 (show comment) it be incredible Repo't Commentby Realitycheckplease @ 8:44am - Fri Jul 18d, 2008 dat any sucka would wants' AOL in de fust place, afta' all de complaints. Do ya' wanna know whut be wo'se. Try t'get rid uh de AOL software fum yo' clunker, AOL be likes some virus. ah' have tried t'help homeys dig rid uh it and it gots trojan likes capibilities, it be awful. disagree :-6 (show comment) Charges on some closed account? Repo't Commentby Shaun @ 9:28am - Fri Jul 18d, 2008 Wouldn't allowin' charges drough on some closed card be da damn fault uh de charge card company? It seems fine simple dat if de account be closed, dere would be no way "pushin' deir way drough". Eida' de transacshun centa' dun did deir job o' dun didn't. Man! If dey allowed some charge on an oderwise closed account, de fault would seem t'lie wid de charge card company. Slap mah fro! ditto :*** (show comment) fault uh de charge card company? Repo't Commentby Vinney @ 9:52am - Fri Jul 18d, 2008 are ya' kiddin'? sho' manly it wuzn't AOL's fault fo' 'esploitin' some backdoo' process dat be dere fo' oda' reasons... gimme some bust. disagree :-3 (show comment) Just some dought. Man! Repo't Commentby Shaun @ 9:23am - Fri Jul 18d, 2008 If ah' dig it ya' comment co'rectly, ya' infa' dat ya''ve had da damn same problem wid not plum one, but two different companies. Sho' manly by de time ya' had da damn problems wid issues wid de fust company, ya' would gots been mo'e protective wid de second. Widout knowin' de specifics in eida' case, havin' such ongoin' problems, one may conclude da damn issue be not wid de company but wid de usa' o' consumer. Ah be baaad... split vote :0 (show comment) Vonage? Try ACN! Preach it loud, bruddah! Repo't Commentby DAbel @ 10:20am - Fri Jul 18d, 2008 You's dink dats baaaad try ACN! Right on! Dey tout da damn same 24.95 o' whuteva' cost and dere big doodad be "It's free t'try"! Right on! Whut dey fail t'tell ya' be dat dere be still local fees and taxes which be one uh de reasons yo' regular rap rod bill be higha' also added t'deir final cost. Man! Mah' Broda' tried dem out and found his bill t'be HIGHER dan it wuz befo'e. Now de clincher, Yeah man, it be FREE t'try, but whut dey duzn't tell ya' be it cost upside a hundred dollars t'quit and go back t'yo' old carrier! Right on! If it sounds too baaaad t'be true, it probably is. ditto :+2 (show comment) $100 t'quit? Repo't Commentby Darvell H. @ 10:53am - Fri Jul 18d, 2008 No, plum sign down fo' some fool new, so cut me some slack, Jack. Duzn't cost t'quit. Man! disagree :-17 (show comment) Closin' de account? Repo't Commentby Shaun @ 10:33pm - Du Jul 17d, 2008 I'm not sho' man closin' de account would do some great deal. Dat is, de big argument here be all de charges she gots had debited fo', not plum one but, two accounts upside several years. Sidin' wid de consuma' fo' de sake uh bein' some consuma' is some dangerous route. As some consumer, sucka's need t'dig it and control deir finances better. Ah be baaad... Not dat da damn sto'y be not unfo'tunate, but AOL be hardly t'blame. ditto :+6 (show comment) Shaun Repo't Commentby Suppuh'Isaac @ 7:20am - Fri Jul 18d, 2008 You's've obviously neva' tried t'cancel an AOL account. Man! All new clunkers usin' some windows opuh'tin' system mosey on down wid free trial puh'iod internet subscripshuns. ah' signed down fo' de AOL trial. Didn't likes it and derefo'e dun didn't wants' it afta' de trial puh'iod. To kincel, one be on de rap rod fo' hours wid an unreasonably agressive customa' retenshun group. Jes hang loose, brud. Unreasonable ain't even de wo'd. Impossible fits better. Ah be baaad... Trust me, even dough it's some pain, closin' yo' bank account and openin' some new one be easier. Ah be baaad... FYI... freecreditrepo't. Man!com be de same way. Slap mah fro! Dey is very sly in de setup process. If ya' eyeball every little wo'd, (ya' know de stuff in size 2 font dat goes on fo' umpteen pages) ya' gots'ta find out dat ya' is signin' down fo' some mondly service. De fact dat da damn fust repo't be de only free repo't be actually real clear. Ah be baaad... When ah' wuz billed fo' ongoin' service and called down t'find out why, ah' learned dat da damn subscriba' by default be sin'ed down fo' continued service. It wuzn't sump'n ah' actually selected mah'self by clickin' some box. Slap mah fro! Somewhere in all dat fine print wuz some little box dat ah' could gots checked t'not receive continued service. It's some joke. De choice t'continue o' decline future service should be conspicuously placed wid de default bein' dat dere be no continued service unless ah' click de box. Slap mah fro! Not da damn opposite. ah' refuse t'cut my business t'companies dat employ such tactics. ah' finally kincelled da damn card it wuz bein' billed t'as kincellin' drough customa' service wuz some pain. 'S coo', bro. funny :***5 (show comment) Give AOL some credit. Man!.. Repo't Commentby xophrame @ 7:43am - Fri Jul 18d, 2008 All dose CD's dey sent out wuz de best free targets dat we used at da damn outdoo' range. It also made da damn ground out dere all fine and shiny. Slap mah fro! ah' also dink dose doodads could also magically reproduce if ya' left two uh dem in close proximity t'each oder. Ah be baaad... Danks AOL, de targets wuz fun. 'S coo', bro. Love, Neva' been on AOL, NEVER will. ditto :***2 (show comment) BS! Right on! Repo't Commentby Legal Eagle @ 8:13am - Fri Jul 18d, 2008 Fust, as t'AOL, dere be no need t'stay on de line and play deir game. No means no. 'S coo', bro. You's say ya' wanna kincel. If dey duzn't comply ya' tell dem ya' wanna kincel, and dat as uh dat day ya' gots'ta instruct da damn bank t'stop processin' de debits and dat ya' is now hangin' down. If anoda' payment be processed, ya' call de FTC. Dis honky chick gots no one t'blame but herself. She let ha' daughta' use ha' bank account, strike one. She dun didn't pay attenshun t'ha' account statements, strike two. 'S coo', bro. She allowed dis t'go on fo' 10 years, strike dree. As fo' yo' sto'y wid freecreditrepo't. Man!com, same sto'y. Slap mah fro! It be quite clear in everydin' I've seen fum dem dat digtin' de free credit repo't requires subscripshun t'deir service. No quesshun about it. Man! De fact dat ya' missed it indicates ya' need t'pay closa' attenshun as well. De onus be on ya'. ditto :+3 (show comment) Legal Eagle Repo't Commentby Suppuh'Isaac @ 9:46am - Fri Jul 18d, 2008 Yo' comment be written as dough it be contrary t'my opinion. 'S coo', bro. Everydin' ya' disagree wid, ah' readily admitted. Eyeball again. 'S coo', bro... ah' readily admitted dat dey made it clear de continued mondly service wuz not free. You's say dat da damn free credit repo't requires some subscripshun. Maybe dat's whut ya' is seein' now, so cut me some slack, Jack. When ah' o'dered mah' free credit repo't in fall '06 (and immediately tried t'cancel once ah' saw de fust charge)dat wuz not da damn case. It wuz some choice dat dey made fo' de consumer. Ah be baaad... De consuma' had t'find da damn buried and hidden box and unselect da damn subscripshun Youse right on anoda' point. Man! ah' dun didn't eyeball all dat fine print t'find where ah' wuz supposed t'decline da damn mondly service. ah' admitted dat also. 'S coo', bro. (It's called selective neglect. Man! We's rappin' about some $10 puh' mond subscripshun, not some crib purchase.) But dat only furda' serves t'prove mah' point. Man! One should NOT gots'ta eyeball de fine print t'NOT steal sump'n. It's also some matta' of edics and customa' homeyly business practices. Dis practice may be legal (ya''d know fo' sho' man), but it certainly ain't edical o' customa' homeyly. Slap mah fro! Yo' an atto'ney ah' presume based on yo' dojigger. I'm not an atto'ney, but ah' know about da damn reasonable joker concept. Man! Much uh de law be based on whut be reasonable. Eyeballin' fine print t'find where ah' decline some $10 service be not reasonable. split vote :0 (show comment) Good points! Right on! Repo't Commentby Darvell H. @ 11:00am - Fri Jul 18d, 2008 I had some problem wid some recurrin' product likes dis once. It wuz fum one uh dose infomercials, which ah' should NEVER gots called on. 'S coo', bro. I gave 'em mah' initial bre'd, den decided deir claims wuz 'esagerated, and decided not t'do nuthin wid it. Man! Den ah' started digtin' billed on mah' credit card, which ah' neva' recon' ah' had audo'ized. ah' called dem and dey said dat since ah' wuzn't usin' deir honky code t'make me (and dem) bre'd, dat mah' account required some montly maintenance fee. Whut de heck? I told dem t'snatch de charge off and dey kep' tryin' t'get me t'continue. ah' finally told dem dat ah' had NOT audo'ized da damn credit card charge and if dey dun did not snatch it off, ah' would contest da damn charge wid mah' credit card issua' and stash some complaint uh fraud against dem. WORD! Dey immediately stopped deir sales pitch and agreed. De charge wuz removed and dun did not occur again. 'S coo', bro. (show comment) Wow! Right on! Repo't Commentby Darvell H. @ 11:46am - Fri Jul 18d, 2008 Waaay coo', Shaun trolled me! Right on! insightful :+2 (show comment) alternative t'freecreditrepo't. Man!com Repo't Commentby S.L.C. Ut @ 8:38am - Fri Jul 18d, 2008 A couple uh years ago, some law wuz passed requirin' all dree agencies t'provide consumers wid one free credit repo't some year. Ah be baaad... De site dat wuz setup t'do dis be annualcreditrepo't. Man!com. WORD! I've used it, and yeah man dey try t'upsell ya', but no subscripshun be necessary. Slap mah fro! Dey ain't allowed t'on yo' free annual repo't. Man! insightful :*** (show comment) I had da damn same doodad happen. 'S coo', bro.... Repo't Commentby Harley Maiden @ 9:33am - Fri Jul 18d, 2008 Bod AOL and Free credit repo't. Man! AOL charged me twice some mond befo'e ah' caught it, and ah' neva' even received mah' free credit repo't, but wuz billed fo' it fo' 6 monds after. Ah be baaad... It wuz 'estremely difficult t'get any bre'd back o' kincel..... disagree :-7 (show comment) Mo'e dan one company? Repo't Commentby Shaun @ 9:44am - Fri Jul 18d, 2008 I'm surprised t'any sucka who claims t'have had problems wid MORE dan one company. Slap mah fro! It sho' man would imply dat da damn fault lies wid de consuma' and not da damn service provider. Ah be baaad... ditto :+4 (show comment) You's obviously dun didn't do yo' cribwo'k Suppuh'Isaac Repo't Commentby JH @ 9:34am - Fri Jul 18d, 2008 freecreditrepo't. Man!com be de wrong site t'go to. 'S coo', bro. You's should uh gone t'annualcreditrepo't. Man!com. WORD! Dey cut ya' yo' annual repo't fo' free and no automatic sign downs. Dis brin's down some baaaad point. Man! Duzn't any fool eva' do deir cribwo'k no mo'. I'm not blamin' dis poo' lady cuz' she duzn't use da damn internet but ANYBODY wid de internet should know not t'install AOL software. Just google AOL complaints and see whut pops down. Befo'e ah' purchase nuthin, o' sign down wid any company, ah' see whut oders say about deir service. It's plum common sense nowadays. disagree :-4 (show comment) Consider. Ah be baaad..... Repo't Commentby Shaun @ 9:47am - Fri Jul 18d, 2008 You's gots'ta consider, JH, dat dere is also dousands uh sucka's who use AOL dat enjoy deir service. ditto :+6 (show comment) Obviously Repo't Commentby Tarken @ 10:09am - Fri Jul 18d, 2008 Shawn gots bought 'estensive stock in AOL. Why else whould ya' defend da damn devil? troll :-4 (show comment) In dis particular case, Repo't Commentby Shaun @ 9:39am - Fri Jul 18d, 2008 If ah' dig it ya' comment co'rectly, ya' infa' dat ya''ve had da damn same problem wid not plum one, but two different companies. Sho' manly by de time ya' had da damn problems wid issues wid de fust company, ya' would gots been mo'e protective wid de second. Widout knowin' de specifics in eida' case, havin' such ongoin' problems, one may conclude da damn issue be not wid de company but wid de usa' o' consumer. Ah be baaad... Look, de simple trud be dat, sho' man dey duzn't wanna loose yo' account and kincellashun uh de account should be simple. Havin' some box checked o' not checked as some default be not as problematic t'de consuma' if de snatch de time t'read whut dey is agreein' to. 'S coo', bro. Cancellashun uh an account kin be plum as simple as long as de consuma' makes sho' man t'keep accurate reco'ds and wisely puts such notificashun in writin'. In dis particular case, however, de customa' subscribed t'two accounts and allowed da damn deducshuns t'occur fo' de betta' part uh a decade. Dis alone infers acceptance t'de terms uh de agreement. Man! ditto :+5 (show comment) True Repo't Commentby Jeff H. @ 8:29am - Fri Jul 18d, 2008 #1 She should gots gots ha' daughta' who jimmey'd 2 accounts wid AOL helpin' her. Ah be baaad... #2 She should gots some sucka lookin' upside ha' bills, and statements each mond. It be clear she duz not and gots not da damn abilitys t'do dis. #3 ah' cancelled mah' AOL account widout ANY problems simply on de web. Co' got d' beat! Sucka's dig demselves into dese problems and den feel likes some victum. WORD! She clearly be and dis wuz started by allowin' ha' daughta' access t'ha' back info, and den not havin' de skills t'clean it down. ditto :*** (show comment) A-O-He! Preach it loud, bruddah! Repo't Commentby Dilbo @ 11:31pm - Du Jul 17d, 2008 Dere's some reason it's pronounced as above! Right on! If ya' wants' Internet service, dig some "REAL" ISP, not dis make recon' carrier. Ah be baaad... disagree :-6 (show comment) "Real ISP" Repo't Commentby Shaun @ 11:53pm - Du Jul 17d, 2008 I would likes t'know whut ya' consida' a real ISP. If ya' duzn't likes dem o' deir service fo' one reason o' anoder, dat may be one doodad. In dis case, dey is an ISP as dey do provide internet service. ditto :+5 (show comment) AOL Repo't Commentby Wil H. @ 6:47am - Fri Jul 18d, 2008 AOL be fo' dose who wants' de ease uh havin' an ISP widout havin' t'learn some few skills. AOL makes it easy t'search on de web. Co' got d' beat! However, AOL duz scam ya' fo' de 'estra doodads dey put on deir site. ah' have found it some lot easia' to be wid some local company dat gives me access t'de web widout havin' t'navigate deir website. Besides ah' now am able t'recieve mah' mail widout AOL decidin' who kin o' kin't drow me mail. ah' get t'make dat choice and it be very refreshin'. ah' also pay less dan t'dese companies dan ah' eva' dun did t'AOL. AOL be nodin' mo'e dan some bunch uh crooks who steal bre'd fum ya' and den offa' ya' some few monds back. Ya' know? Sucka's should find some reliable serva' onstead uh de scammers AOL. ditto :+6 (show comment) who be real responsible? Repo't Commentby Cindy B. @ 4:55am - Fri Jul 18d, 2008 I do feel fo' dis lady. Slap mah fro! She probably had no real knowledge uh de charges t'ha' account. Man! However, at da damn time ha' daughta' signed on t'AOL, ya' had t'provide some bank account o' credit card, even fo' some free trial. Why dun did ha' daughta' use ha' moder's account info'mashun? And, if ha' daughta' had ha' puh'mission, why dun didn't ha' daughta' follow down t'make sho' man de account wuz actually kincelled? De daughta' bears responsibility here. I've been on AOL fo' de majo'ity uh de last 10 years and I've neva' had some problem wid dem, even when I've called dem t'cancel mah' accounts. troll :-11 (show comment) (No Subject) Repo't Commentby Fuh'rinasaul20 @ 5:21am - Fri Jul 18d, 2008 de one responsible be high gas prices. and how do ya' let charges likes dat go on fo' so's long. What it is, Mama!.. ah' dink she owes de public fo' bein' so's dumb and makin' us eyeball dis as top uh de news. ditto :+4 (show comment) We need much betta' customa' service acshun in whut we say, and in our acshuns! Right on! Repo't Commentby B Happy 4 Eva' @ 5:39am - Fri Jul 18d, 2008 De lady needs t'get wid de oda' consumers dat feel ripped off (and dat shouldn’t be too hard t'do), and dig dem t'pay de full amount dey owe. Dey need t'pay her. Ah be baaad... Many big companies dink dey kin dig away wid dis crap and dey fo'get dat da damn customa' is de one payin' deir bills! Right on! split vote :0 (show comment) (No Subject) Repo't Commentby Legal Eagle @ 8:18am - Fri Jul 18d, 2008 Why do dey need t'pay her? Where be de liability fo' ha' own lack uh responsibility? ditto :*** (show comment) I agree Repo't Commentby AJigga fum Mah'space @ 9:09am - Fri Jul 18d, 2008 She should gots closed ha' account years ago. 'S coo', bro.. and lettin' it go dat long and plum assumin' dey wuz bank fees.. mosey on down on. 'S coo', bro. She's lucky she gots $500 out uh it. Man! split vote :0 (show comment) Dink about it, do Repo't Commentby Darvell H. @ 11:06am - Fri Jul 18d, 2008 I recon' ya' is right, it wuz ha' responsibility as some consuma' to know whut she wuz payin' fo'. But why dun did AOL offa' $500? Dey dun didn't gots any liability, but it shows us sump'n, ah' dink. Ya' know? AOL KNOWS about dis problem and dey wants' news coverage uh it t'GO AWAY. Dey probably collect dousands uh times mo'e dan $500 puh' mond plum on do'mant accounts. Dey kin test fo' do'mant accounts. ah' mean, real, if some fool duzn't log in fo' ten years? Yeah, dey know, so cut me some slack, Jack. Still, it's de consumer's responsibility, but AOL knows about da damn problem and dey likes it. Man! ditto :+2 (show comment) paulsaul20 Repo't Commentby *LJ* @ 10:13am - Fri Jul 18d, 2008 nobody be MAKING ya' eyeball dis article...o' is dey?? ditto :***2 (show comment) AOL Repo't Commentby Wil H. @ 6:26am - Fri Jul 18d, 2008 I had AOL at one time and digtin' dem t'cancel an account be mos' impossible. ah' cancelled mah' account 3 times and dey NEVER had some reco'd uh my account bein' kinceled. ah' had t'cancel mah' credit card t'get dem t'stop and even den dey sent mah' account t'collecshuns. AOL duz not likes t'have sucka's leave dem and dey gots'ta do nuthin t'keep ya'. Once some member, always some member. Ah be baaad... ah' am sho' man dat dis ladies daughta' cancelled da damn account, AOL plum refused t'document it as if dey gots no reco'd, den ya' neva' cancelled it. Man! Dey keep real poo' reco'ds t'prove dat ya' neva' contacted dem. WORD! ah' would not Recon' AOL on nuthin dey say about dis account. Man! funny :+2 (show comment) AOL 'esecs should DIAF Repo't Commentby markharr @ 8:59am - Fri Jul 18d, 2008 When dis company inevitably fails dey should make it some nashunal holiday. Slap mah fro! offtopic :-2 (show comment) So's dis be news? Repo't Commentby Frank C. @ 9:12am - Fri Jul 18d, 2008 So's dis be news and when Comcast terminates Internet accounts uh Salt Lake Valley residents it's not? KSL gots a real screwy sense uh whut's news. But dat's ok. Ya' know? Dey wuz scooped by Fox 13 AND Gephart along wid Wuzhin'ton Post, Boston Globe and da damn New Yo'k Times. www, so cut me some slack, Jack.comcastissue.blogspot. Man!com Oh and it looks likes we's digtin' Fiba' to de Node (not da damn crib) drough Qwest. Man! But uh course I'm still rootin' fo' Utopia fiba' to de crib. Now if only West Jo'dan would finally join as some NON Pledgin' member. Ah be baaad... At least dat would dig de ball rollin'. Regards ditto :***3 (show comment) I would gots sued dem fo' de full $6,037 plus punitive damages Repo't Commentby SamBecks C. @ 10:24pm - Du Jul 17d, 2008 AOL needs t'be punished. disagree :-3 (show comment) Curiously Repo't Commentby Shaun @ 10:29pm - Du Jul 17d, 2008 Curiously, on whut grounds? Permission wuz given years ago fo' de account t'be debited. Chargin' de account went on fo' years. How would goin' t'court solve nuthin oda' dan ya' sayin' "I'm suin' dem". Intelligently, de only doodad ya' would gots been out be de court costs and servin' fees. And if ya' intend on suin' fo' de full amount, ya' won't be hangin' so's in some small claims court. Man! You's betta' be prepared t'pay fo' legal council. ditto :***0 (show comment) I doubt it Repo't Commentby JustDinkin'OutLoud @ 11:33pm - Du Jul 17d, 2008 Why would dis honky chick, o' ha' daughter, o' whoeva' it wuz, jimmey TWO accounts when dis olda' lady duzn't even own some clunker? ah' dink sump'n's fishy wid AOL, and it's called "takin' advantage uh one cuz' of deir weakness." I'm sho' man dis ain't de fust time she tried t'stop de billin'. I've wo'ked at some bank and know fust-hand how difficult it kin be t'stop automatic payments, so's I side wid dis honky chick. AOL knows 'esactly whut dey're hangin', and dey'll keep it down as long as sucka's duzn't stand down and make mo'e noise! Right on! ditto :+5 (show comment) You's gots some great point Repo't Commentby FeS2 @ 6:14am - Fri Jul 18d, 2008 I dink Utah gots a "Preyin' on de elderly" law, so cut me some slack, Jack. It should be invoked. ditto :+3 (show comment) Utah. Lop some boogie... Repo't Commentby Wil H. @ 6:58am - Fri Jul 18d, 2008 has real few laws t'protect consumers. Utah passes real few laws dat gots'ta real protect ya' fum companies as dey feel dey should not hampuh' some business t'provide ya' wid deir service. No matta' how shoddy dey may be. Businesses gots mo'e rights dan ya' as de consumer. Ah be baaad... Utah protects de scammers and da damn crooks who prey downon ya' de consumer. Ah be baaad... Utah rarely goes t'bat fo' de consumer. Ah be baaad... Many states protect deir sucka's fum businesses dat provide shoddy services, used wheels sales dudes dat sell ya' some lemon, credit card companies dat charge ya' high intrest, and da damn high intrest fum de quick cash loan sharks. Utah allows businesses t'scam ya' widout any repuh'cussions whut so's ever. Ah be baaad... It be ya' de consuma' who be responsable t'make sho' man dat ya' is not scammed fum any business. Basically Utah allows ya' t'be scammed, robbed and snatchn advantage uh by businesses. You's gots no protecshun and no right t'be protected by unscrupulous businesses. ditto :+5 (show comment) Why? Repo't Commentby Scybo @ 10:31pm - Du Jul 17d, 2008 She could try t'sue but she wouldn't win cuz' she dun didn't eyeball de fine print when she jimmey'd de accounts. Always eyeball de fine print (and neva' jimmey an AOL account). De fine print clearly states dat afta' de free trial puh'iod dey would automatically start billin' her. Ah be baaad... Why do ya' dink dey require some credit card t'jimmey a trial account? I duzn't blame ha' fo' bein' downset dough. Lop some boogie. ah' would be fine downset too. 'S coo', bro. She should be grateful she gots $500 back fum dem. WORD! Usually de most dey gots'ta eva' refund be $90. AOL duz need t'make it easia' to kincel accounts. Dat be fo' sho' man. ditto :+5 (show comment) 2 accounts... Repo't Commentby Wil H. @ 6:38am - Fri Jul 18d, 2008 I doubt dis lady jimmey'd 2 accounts and ah' know AOL ripped ha' off. If ya' investigate dis fully ya' gots'ta see dousands uh sucka's complainin' uh de same doodad. Dis be not an isolated instance uh one sucka' bein' ripped off. AOL counts on ya' not checkin' yo' bank account o' credit card account fo' any sucka who could be rippin' ya' off. AOL be a dief and dey need t'be punished fo' bein' some dief! Preach it loud, bruddah! Any sucka who dinks dis be a problem uh she dun didn't eyeball de fine print, she dun didn't try t'cancel de account o' dat she deserves dis cause she be stupid needs t're-examine deir evidence uh dis. AOL be still down t'deir old tricks. Afta' all it be easia' to beg fo' fo'giveness afta' dey gots yo' bre'd in deir bank account. Man! Companies likes dis need t'held accountable fo' deir practices. troll :-4 (show comment) Sue fo' whut? Repo't Commentby Vick T. @ 6:03am - Fri Jul 18d, 2008 Why sue AOL, dey dun did nodin' wrong. What it is, Mama! De daughta' set down 2 accts, agreed t'terms uh service and entered some bank card TWICE! Right on! If dey dont eyeball whut dey is settin' down and dont kincel de accts, den too baaaad so's sad in mah' opinion. 'S coo', bro. Here's an idea. WORD!.....keep betta' track uh yo' bank account! Right on! ditto :+6 (show comment) I see ... Repo't Commentby Wil H. @ 7:17am - Fri Jul 18d, 2008 You's gots neva' dealt wid AOL. ah' doubt da damn daughta' set down 2 accounts. ah' duzn't doubt dat AOL set down 2 accounts t'get double da damn bre'd. ah' have dealt wid AOL and ah' have caught dem wid deir lies. ah' have had mah' bre'd stolen fum me. ah' had t'cancel mah' Credit Card t'stop dem fum takin' mah' bre'd and den dey tried t'collect fum me drough some collecshun company. Slap mah fro! ah' cancelled mah' account 3 times in 3 days and it wuz neva' cancelled. Dey would disconnect me, but an hour lata' I wuz reconnected. Once ya' is connected wid AOL ya' is connected t'dem fo' life. Dey gots'ta not let ya' kincel deir service. Fo' any sucka t'say dat dis old lady be responsable be unfair t'dis lady. Slap mah fro! AOL be to blame wid shoddy reco'ds and refusin' t'disconnect some sucka fum deir netwo'k. Ya' know? AOL should be ashamed uh deirself fo' stealin' dis ladies bre'd. If ya' gots neva' tried t'cancel an account wid AOL, den ya' gots no idea whut ya' is talkin' about and should stay quiet. Man! On some sucka'al note t'Vick T...I trolled ya' as ya' gots no clue as t'whut ya' is talkin' about when it comes t'AOL...You's kin keep track uh yo' account and AOL gots'ta still steal fum ya'. You's kin call dem daily and dey gots'ta not kincel yo' account. Man! AOl gots dousands uh dis kind'a complaint accross de country. Slap mah fro! You's kin find sucka's who set downo one accoung and ended down wid 2 accounts, who kin not kincel deir account, who is bein' billed afta' dey kincel deir account and ya' gots'ta find AOL gots stolen fum all uh dese sucka's. So's quit bein' an ostrich and dig yo' haid above da damn ground... split vote :0 (show comment) (No Subject) Repo't Commentby Legal Eagle @ 8:28am - Fri Jul 18d, 2008 I'll cut ya' de benefit uh de doubt on yo' own 'espuh'ience, dough it differs greatly fum mah' own. 'S coo', bro. However, at whut point be sucka'al responsibility relevant? As baaaad as ya' say AOL is, dere be absolutely no reason dat dis should gots even happened, much less gone on mo'e dat 6 monds. Fust, dis started when de lady wuz 64, but wuz done by ha' daughter. Ah be baaad... Assumin' dis lady gave bird t'dis daughta' at 40, dat would make da damn daughta' 24, at which point she should gots been able t'pay fo' AOL widout mom's bank account. Man! However, overlookin' dat fact, afta' tryin' t'cancel and not havin' luck afta' two monds, I'm callin' de BBB, de state and da damn FTC, wuz some sucka gots'ta get da damn charges t'stop. Jes hang loose, brud. Dere be absolutely no reason fo' dis t'have dragged on fo' 10 years. Ha' own fault. Man! (show comment) I’m sidin' wid AOL on dis one. Repo't Commentby Raz'tus smallberries @ 11:34am - Fri Jul 18d, 2008 Dis lady allowed unknode charges t'go on mond afta' mond fo' 10 years? Dis lady deserves t'have ha' $6000 snatchn fum her. Ah be baaad... AOL simply dought she had two accounts jimmey'd and wuz hangin' deir co'po'ate duty uh providin' ha' Internet service. True she says she tried t'cancel de service 10 years ago. 'S coo', bro. If dat wuz de case, she should gots snatchn co'rective acshun 9 years and 11 monds ago. 'S coo', bro. So'ry lady, ya' dig whut ya' deserve. Raz'tus Smallberries. disagree :-8 (show comment) Consider. Ah be baaad..... Repo't Commentby Shaun @ 10:26pm - Du Jul 17d, 2008 As much as many sucka's may wanna side wid de consuma' in dis instance, bein' consumers ourselves, ah' would gots'ta find fo' AOL in dis case. In o'da' to use AOL's 30 day offer, ya' needed t'cut a bank account o' charge account number. Ah be baaad... Dere real wuz no disguisin' de fact dat if ya' dun didn't kincel de membership afta' a puh'iod uh time, yo' account would be charged. Now ah' agree dat some lot uh sucka's complain dat dey find it difficult t'cancel an AOL account. Man! ah' can't say ah' disagree wid dem. WORD! However, all one needs t'do in o'da' to kincel deir account be PUT IT IN WRITING AND SHOW PROOF THAT THE CANCELLATION HAS BEEN SENT TO AOL. If one dinks dat may be too difficult, one should also not sign down fo' de account t'begin wid. In addishun t'dis, how many years gots de customa' gone havin' ha' account debited? At some point, one gots'ta snatch responsibility fo' deir own finances. It be sad dat dis customa' is out da damn $6000 plus dollars, as it sounds likes she could real use it, but KUDOS t'AOL fo' offerin' ha' a partial refund. Dat kind'a company be one we kin all suppo't! Right on! ditto :+4 (show comment) (No Subject) Repo't Commentby Beatus @ 10:30pm - Du Jul 17d, 2008 Youse kiddin', right? ah' have t'recon' de internet providers gots some idea uh how much deir service be bein' used by consumers. Dis lady dun didn't even gots some clunker. Deir offa' wuz some joke, not sump'n t'be lauded. Mo'eover, deir offa' wuz made afta' de media gots involved. Dere's nodin' dere t'be proud of. AOL be a real piece uh wo'k, but ah' also gots'ta wonda' about da damn daughter. Ah be baaad... ah' dink she owes ha' moda' some bre'd. disagree :-6 (show comment) Agreement. Man! Repo't Commentby Shaun @ 10:40pm - Du Jul 17d, 2008 I duzn't know uh anywhere widin AOL's agreement dat if de accounts go unused, de subscriba' is entitled t'some radical refund. And yeah dude, dey offered some greata' refund afta' de media gots involved, but clearly dun did not even gots'ta do dat. Man! Dey wuz not givin' some complete refund, so's de reason fo' offerin' de amount back wuz not t'get on de baaaad graces uh KSL. Considerin' dis customa' had subscribed t'de accounts fo' years, dey could gots easily said dey would not refund nuthin. ah' dink it wuz truly great uh dem t'offa' a kind hand in offerin' any fo'm uh refund. Not dat ah' would agree wid big business in plum any case, but not hangin' so's in dis case be nodin' mo'e dan tryin' t'back some consuma' fo' de only purpose uh backin' de consumer. Ah be baaad... Dat is, well we'd all likes de little dude (o' gal) t'win, but in dis case, de consuma' wuz clearly in de wrong. What it is, Mama! ditto :+5 (show comment) Seriously. Slap mah fro!.. Repo't Commentby Roenick @ 10:46pm - Du Jul 17d, 2008 "KUDOS t'AOL fo' offerin' ha' a partial refund. Dat kind'a company be one we kin all suppo't! Right on!" Dude, lemme guess..... You's wo'k fo' AOL, right? Shut it, please! Right on! disagree :-15 (show comment) AOL Repo't Commentby Shaun @ 10:48pm - Du Jul 17d, 2008 Why would ya' dink ah' wo'k fo' AOL? Just cuz' I recognize some company hangin' de right doodad. ditto :***0 (show comment) Well... Repo't Commentby Roenick @ 10:52pm - Du Jul 17d, 2008 Well, maybe it's dat ya' seem t'know an awful lot about da damn companies policies o' puh'haps it's yo' undyin' suppo't and love fo' dem. WORD! I agree dat dis honky chick wuz honkyfoolish in not checkin' ha' account mo'e closely but if some company gots already been in trouble fo' dese kinds uh practices in multiple areas around da damn country, I'm not sho' man dat ah' would be givin' "KUDOS t'AOL" Do ya' real dink dat dey gots been hangin' de right doodad? Come on, man. 'S coo', bro. disagree :-9 (show comment) Absolutely Repo't Commentby Shaun @ 11:07pm - Du Jul 17d, 2008 Absolutely. Slap mah fro! Dey wuz great in refundin' part uh de charges snatchn. 'S coo', bro. You's kin't possibly recon' dey should gots refunded years and years uh charges. And tellin' anoda' usa' of de site t'"Shut it" an absolutely terrible attitude and quite tellin' uh yo' level uh maturity. Slap mah fro! Not agreein' wid some particular puh'spective be absolutely fine, but usin' any fo'm uh derogato'y statement, such as dis, be unbecomin'. ditto :+5 (show comment) Fair enough. Lop some boogie.. Repo't Commentby Roenick @ 9:00am - Fri Jul 18d, 2008 Fair enough about da damn "Shut It" comment. Man! Please accept mah' apologies. As t'de oda' statement, no, ah' duzn't recon' dat dey should gots'ta refund da damn entire amount. Man! Dey wuz obviosly widin deir legal right t'do so. 'S coo', bro. Dat bein' said, AOL gots alway had predato'y practices when it comes t'handlin' deir memberships. Dey gots NOT been hangin' de right doodad and gots been punished repeatedly in courts uh law around da damn country. Slap mah fro! Like ah' said befo'e, ah' duzn't dink dat dis honky chick wuz entitled t'a refund, but ah' have some hard time seein' how AOL be a great company, deserve KUDOS, o' should be suppo'ted by any sucka at all. Frankly, I'd likes t'see all uh dese kinds uh companies go out uh business. disagree :-5 (show comment) How would AOL know she duzn't gots some clunker? Repo't Commentby Emophiliac @ 7:15am - Fri Jul 18d, 2008 All AOL knows be dat some sucka set down an account usin' ha' bank info'mashun. Dat's all it needs t'know, so cut me some slack, Jack. De issue uh 2 accounts, dough, duz stand in de ladie's favo', if de 2 accounts is virtually identical. If dey is unda' different dojiggers, dough, such as de lady and ha' daughter, den again I'd say she be out uh luck. Ya' know? ah' could imagine dat as bein' sump'n some reasonable sucka' might do. 'S coo', bro. Heck, maybe da damn daughta' screwed doodads down and reentered da damn info'mashun. And, waitin' 10 years? (show comment) (No Subject) Repo't Commentby Raz'tus smallberries @ 11:40am - Fri Jul 18d, 2008 If ah' steal some new wheels and neva' roll it, should da damn dealership be responsible t'ensho' man ah' am utilizin' mah' new purchase? No. 'S coo', bro. Den why should AOL be any different? Snatch responsibility fo' yo' own acshuns. If ah' wuz dis lady, I’d snatch mah' AOL 30 day trial disk and put it on e-bay fo' $6000 statin' it be “vintage, likes new” and “used only once”. Whut she gots is some valuable collecto's item. WORD! Raz'tus Smallberries ditto :*** (show comment) I agree wid ya'! Right on! Repo't Commentby Greg G. @ 10:49pm - Du Jul 17d, 2008 Dis lady gots'ta snatch some responsibility. Slap mah fro! She said she dought da damn charges wuz bank fees?? It said AOL Service right on de bill. Debbie Dujanovic kep' sayin' how hard it be to kincel AOL...THIS LADY NEVER CALLED TO CANCEL UNTIL 10 YEARS LATER! Preach it loud, bruddah!! Right on! Not AOL's fault. Man! She let ha' daughta' use ha' checkin' account t'set dis down so's she had t'know it wuz goin' t'charge her. Ah be baaad... If she dun didn't know ha' daughta' used ha' checkin' account make ha' pay ha' back cuz' she had no control uh ha' daughter. Ah be baaad... It's not hard t'set down two accounts, ha' daughta' wuz obviously clunker illiterate, again, not AOL's fault. Man! Maybe it be hard t'cancel AOL but in dis case dat had nodin' t'do wid it. Man! Dis wuz some wuzted "investigashun". ditto :+4 (show comment) daughters duzn't always"ax'" t'use deir parents accounts o' credit cards.... Repo't Commentby Cady C. @ 11:42pm - Du Jul 17d, 2008 And dis honky chick dun did not sign down fo' any service. Fraud somewhere here, and AOL knows dat not everyone eyeballs every charge on every piece uh sheet. She wuzn't billed, it wuz snatchn electronically fum ha' account, and soon as she disputed it it should gots stopped and stashd as fraud. I mean, mosey on down on. 'S coo', bro. Whut if dis wuz yo' mom? I wo'k in customa' service and dis would be and be utterly unacceptable fo' AOL t'cheat ha' and steal fum ha' dis kind'a bre'd. disagree :-5 (show comment) Wid all respect, Repo't Commentby Shaun @ 12:40am - Fri Jul 18d, 2008 Wid all respect, if de daughta' used an account dat wuz not her's, no' dun did she gots puh'mission t'use da damn account, de fraud would be on de part uh de daughta' and yeah dude, ah' recon' she could gots charges brought against ha' fo' hangin' so. 'S coo', bro. But, again, de sto'y duz not go into dat part uh de transacshun. Sympady would dictate dat any child may likes t'see deir parent dig back some refund fum years uh charges, but dis duzn't mean it should happen o' even dat da damn debto' dun did nuthin wrong. What it is, Mama! ah' dink it wuz wonderful dat dey wuz willin' t'refund nuthin, as dey had no real reason t'do so. 'S coo', bro. If ah' were da damn daughter, ah' might suggest watchin' upside my mom's account, makin' sho' man dis dun didn't happen again. 'S coo', bro. And so, as ya' might be able t'infer, ah' do snatch 'sepshun t'claimin' ha' mom wuz cheated out uh any kind'a bre'd. disagree :-1 (show comment) (No Subject) Repo't Commentby Legal Eagle @ 8:38am - Fri Jul 18d, 2008 Dis honky chick dun didn't sign down, but ha' account wuz used t'sign down. It be ha' burden t'prove dat it wuz unaudo'ized. It be ha' obligashun t'review ha' financial info'mashun and ensho' man all be in o'der. Ah be baaad... If dere be fraud, dat could gots been dealt wid, but da damn time be likesly long since past. Man! If dis wuz mah' mom, I'd try and dig whut ah' could back, plum as she gots done, and den ax' why she gave mah' sista' de bank info, o' at least why she waited 10 years t'say nuthin. I'd be careful usin' wo'ds likes cheat and steal knowin' only dis honky chick's version uh de sto'y. Slap mah fro! ditto :+4 (show comment) Remind Me To Neva' Do Business Wid Shaun! Right on! Repo't Commentby Isaac C. @ 11:03pm - Du Jul 17d, 2008 You's sound likes plum as big some crook as AOL. Stealin' be wrong no matta' how ya' rashunalize it. Man! AOL kin sho' manly see if some sucka gots neva' used da damn service fo' such some long puh'iod. Recon' me dey know whut dey is hangin' and dey know dey is gettin' paid and givin' nodin' in return. 'S coo', bro. Remind me neva' to do business wid ya' Shaun. 'S coo', bro. troll :-4 (show comment) Already covered. Repo't Commentby Shaun @ 11:27pm - Du Jul 17d, 2008 I dink dis wuz already covered in some previous post, but maybe ya' gots some insight dat ah' ain't aware of. Do ya' know if dere be some area uh de AOL agreement dat states if an AOL account be not used, some po'shun uh de charges may be refunded? I's gots'ta be truly not one who recon's in tellin' sucka's, plum a'cuz ah' may not agree wid deir posishun on some particular subject, dat ah' feel dey is dishonest. Man! No' would ah' eva' tell ya' such some din'. I do recon' dat dis customa' has some responsibility t'oversee ha' own account and da damn charges dat snatch place wid it. Man! To gots allowed it t'continue fo' so's long infers some certain amount uh acceptance and responsibility. Slap mah fro! I t'feel so'ry fo' ha' if she dun did not intend t'have da damn account, but dat duz not alleviate ha' own responsibility. Slap mah fro! ah' do recon' AOL wuz 'sepshunal in refundin' as much as dey dun did. Dey wuz clearly tryin' t'make sho' man she wuz not bein' snatchn advantage uh and wuz tryin' t'be real fair t'her. Ah be baaad... split vote :0 (show comment) As long as youse editin' oders' posts . . . Repo't Commentby JustDinkin'OutLoud @ 12:12am - Fri Jul 18d, 2008 You's may wanna notice dat da damn wo'd "to" real should be "too" in de last paragraph dere. Just some little sump'n t'dink about. Man! Dere's actually some great wo'd fo' dat real doodad: co'rectin' de erro's uh oders while makin' an erro' yo'self. ah' plum wish ah' could rememba' whut it is! Right on! ditto :*** (show comment) Befo'e trollin' dat comment . . . Repo't Commentby JustDinkin'OutLoud @ 9:13am - Fri Jul 18d, 2008 Find da damn posts titled "Cady, Cady, Cady," and "Dis Post" furda' waaay down de bo'd, and ya''ll know why ah' said whut ah' dun did. Shaun be co'rectin' grammar and typos along wid not admittin' he/she wo'ks fo' AOL! Right on! insightful :+6 (show comment) de oda' side Repo't Commentby Jani S. @ 11:19pm - Du Jul 17d, 2008 as some business owna' who duz online transacshuns, ah' know fo' some fact dat da damn burden uh proof wid any internet transacshun lies wid de company, not da damn consumer. Ah be baaad... ah' have had customers purchase mah' internet service product (which clearly states de terms uh service and kincelashun policy on de steal page) use it fo' monds (I kin track usage) den go t'deir financial institushun and claim ah' am chargin' dem fo' some service dey duzn't use, and da damn financial institushun gots'ta charge back mah' account widout any furda' proof - and ah' can dispute da damn chargeback but if ah' duzn't gots some signed receipt, which dere ain't cuz' it be an internet transacshun, den de chargeback be mos' neva' reversed - so's basically, dose customers bilked me out uh monds uh service and ah' can't prove any differently, even if ah' provide da damn usage charts. However, if some customa' can prove dat dey accidently set down two accounts on de same day (which kin happen if dey click de steal button twice befo'e da damn page refreshed) ah' always refund da damn second charge - dat be plum baaaad customa' service. Wid dis situashun, ah' feel baaaad fo' de old honky chick - obviously she be not clunker/internet savvy at all, and ha' daughta' took advantage uh ha' access t'mom's account. Man! Dis lady be 74 years old - how old be ha' daughter? ah' dink de daughta' should pay ha' mom back some, but ah' do dink AOL should gots refunded da damn cost uh de second account - dat wuz obviously an erro'. If dis be a problem in some lot uh states dough, likes de article states, AOL betta' do some serious customa' service overhaul o' dey is goin' t'be payin' out some lot mo'e in litgashun dan $500 t'an old honky chick. ditto :+4 (show comment) de oda' side part deux Repo't Commentby crosstalk @ 12:21am - Fri Jul 18d, 2008 Actually dis happened wid me wid AOL years ago. 'S coo', bro. ah' wuz one uh dose who apparantly gots "slammed" i.e. signed down widout mah' puh'mission by some overzealous employee/telemarketa' who called me on de rap rod (and ah' already had internet service wid some sucka else). It's one doodad where it happens wid one o' two sucka's. But hundreds? ah' say burn AOL at da damn ssnatch. Dey should know waay betta' by now, so cut me some slack, Jack. Make dem return *all* uh de bre'd. Esp. Jes hang loose, brud. upside de fact dat she wuz billed fo' *two* accounts. disagree :-2 (show comment) Slammed? Repo't Commentby Vick T. @ 6:31am - Fri Jul 18d, 2008 If some sucka called ya' (which dey dont) and set down an account widout yo' knowledge den dat means ya' gots'ta have given dem yo' credit/debit card widout yo' knowledge too. 'S coo', bro. You's CANT set down an account widout enterin' some payment medod so's it be kind'a hard fo' some telemarketa' to guess whut yo' card numba' is and set down an acct. Man!....snatch some responsibility fo' yo' finances! Right on! ditto :+3 (show comment) Lets see... Repo't Commentby Wil H. @ 7:34am - Fri Jul 18d, 2008 I gots had AOL and it be hard t'set down 2 accounts at once. ah' have t'go drough de same procedure t'set down de second account as ah' dun did de fust account. Man! Dis be not da damn fust time AOL gots been accused uh settin' down duplicate accounts on some sucka. AOL be famous fo' steallin' bre'd fum deir subscribers. ah' should not need t'point out dat AOL ALREADY gots yo' account numbers as ya' plum electronicly gave dem t'AOL. It be not hard fo' dem t'set ya' down some second account. Man! Dey kin even do it by havin' de clunker set it down fo' ya'. ah' can see ya' is an AOL kick d' cud hard. Maybe it be time t'leave AOL fo' some real ISP dat be honest and fair. Ah be baaad... Besides ya' duzn't need software wid many uh de oda' ISP's dat is around and ah' get betta' service dan AOL be even capabile of. De best move ah' eva' made wuz t'get away fum ISP's likes AOL. ditto :+7 (show comment) Oh mah' gosher Repo't Commentby Cady C. @ 11:37pm - Du Jul 17d, 2008 Shaun shaun shaun. 'S coo', bro.....she dun did not jimmey de account. Man! And curiously aol said 2 jimmey'd on de same day, ah' know dat be one uh deir ways uh stealin' fum de customer. Ah be baaad... Ha' daugda' dun did it, and granted dere should gots been mo'e communicashun, but obviously AOL took advantage uh de situashun. Wait till yo' old and livin' on $900.00 some mond and havin' $60.00 snatchn away fo' sump'n dat ya' probably duzn't even know whut it is. She neva' even owned some clunker. Kudos? She neva' had da damn service at ha' crib. Duh. Lop some boogie.... troll :-7 (show comment) Cady, Cady, Cady. Slap mah fro!.. Repo't Commentby Shaun @ 11:51pm - Du Jul 17d, 2008 Cady, Cady, Cady. Slap mah fro!.. (notice each uh de wo'ds should be capitalized and some comma followin' each ;-) She may o' may not gots jimmey'd de account. Man! De sto'y neva' covers de info'mashun on how ha' daughta' may gots gots ha' account info'mashun. I'm not sho' man any sucka could rememba' if it had been some decade ago. 'S coo', bro. Remember, AOL be not some small mom and pop sto'e waaay down de street. Man! Dey is a larga' service provida' and, I'm sho' man, had not one individual hired t'plum snatch care uh dis particular situashun. Dere be nodin' against signin' down fo' two accounts. Many families gots mo'e dan plum one internet account. Man! Next, I'm not aware uh anywhere in de sto'y it rapped uh how much income dis lady had comin' in o' even how much some mond she wuz bein' debited fo' each account. Man! I's gots'ta be also not aware uh anywhere in any agreement dat requires one much own some clunker in o'da' to subscribe t'an account. Man! It be possible t'use da damn account on oda' systems o' gots it (o' dem) fo' some variety uh oda' reasons. So's as oders gots also stated, de company had absolutely no reason t'refund any po'shun uh de charges, let alone $500. So, yeah dude, KUDOS t'dem. WORD! Dey refunded some fine large sum uh bre'd when dey could gots refused t'do nodin'. split vote :0 (show comment) Just FYI Repo't Commentby wilco64256 @ 8:52am - Fri Jul 18d, 2008 It should eyeball, "refused t'do nuthin." And ah' duzn't steal de line dat some 64-year-old honky chick would be payin' fo' two dial-up internet connecshuns in ha' crib at da damn same time. ah' duzn't even knode any fool dat pays fo' two separate internet accounts in de same crib, it's far cheapuh' t'plum set down some small netwo'k in yo' crib. De reason she gots $500 refunded? De news gots ha' higha' up de co'po'ate complaint chain. 'S coo', bro. De higha' ya' dig, de mo'e bre'd dat sucka' be audo'ized t'refund. And AOL gots a track reco'd here, dey've been in serious trouble in de past regardin' deir kincellashun policies (o' lack dereof) and settin' down duplicate accounts. Sho' man, she should gots kep' track uh ha' bank account better, but dat duzn't make whut AOL dun did acceptable. At da damn VERY least she should be refunded half uh de total charges fo' de second bogus account dat wuz setup. Jes hang loose, brud. And yeah dude, AOL be able t'track usage so's it'd be real simple fo' dem t'look and see dat she duzn't even use da damn service. troll :-1 (show comment) Arbitrarily. Slap mah fro!.. Repo't Commentby Shaun @ 10:03am - Fri Jul 18d, 2008 So's ya''ve arbitrarily mosey on down up wid de refund one half de amount. Man! Look, dis customa' signed down fo' two accounts approximately ten years ago. 'S coo', bro. It be not down t'any sucka but herself t'know why she signed down fo' two separate accounts. And, frankly, if ha' daughta' had been de one signin' down, I'd be surprised if she would rememba' de 'esact details uh de transacshun so's long ago. 'S coo', bro. She had two accounts and allowed da damn charges t'continue drough de last decade. Dis absolutely infers an acceptance t'de terms uh de contract. Man! And, as stated befo'e, ah' ain't aware dat if some consuma' duz not use o' actively use deir account(s) dey is entitled t'any fo'm uh refund. In dis case, AOL went way beyond whut wuz required by issuin' such some large refund. troll :-1 (show comment) Dat wuzn't da damn only erro' Repo't Commentby JustDinkin'OutLoud @ 10:17am - Fri Jul 18d, 2008 Dere's also, "requires one much own some clunker . . . ." Whut duz dat mean, Shaun? Funny how quickly youse pointin' out da damn erro's in oders' posts, but is makin' dem in yo' own. 'S coo', bro. Karma, mah' dear. Ah be baaad... troll :-1 (show comment) Shaun Repo't Commentby gemstone @ 11:15am - Fri Jul 18d, 2008 If some sucka' duzn't own some clunker, why would dey wants' an internet service? Why do ya' keep defendin' some company dat be knode fo' scammin' sucka's? disagree :-2 (show comment) (No Subject) Repo't Commentby Vick T. @ 6:35am - Fri Jul 18d, 2008 You's "know" dat dis be one uh deir ways uh stealin' bre'd?? You's is kiddin' right? How would ya' know dis, dun did ya' wo'k fo' dem and do dis? To set ANY AOL account ya' gots'ta agree t'de terms uh service and enta' yo' payment medod, so's any sucka wid 2 accts dun did dis twice. ah' dont see how AOL gots nuthin t'do wid dat. Man! ditto :+3 (show comment) (No Subject) Repo't Commentby Draconis @ 6:15am - Fri Jul 18d, 2008 Mah' mama at one point had an AOL account she called not once but 3 times t'have dem kincel de account. Man! Each time dey promised dat dey would do so. 'S coo', bro. Afta' de 3rd call AOL continued t'bill ha' account fo' 6 monds and everytime time dey charged ha' she'd call dem again and 'esplain ha' account wuz kinceled. De agent on de rap rod would note dat da damn account had been setup fo' terminashun and she wuz promised some refund howeva' it neva' happened and she would be billed again. 'S coo', bro. Finally it took some phone call fum me yellin' at da damn agent and dreatenin' some lawsuit t'get dis t'stop. Jes hang loose, brud.... And ya' feel we kin suppo't such some company? Give me some bust ditto :+2 (show comment) Draconis....... Repo't Commentby Flossee @ 8:01am - Fri Jul 18d, 2008 .....we 'espuh'ienced EXACTLY de same doodad as ya'. We would call every raple mond and (afta' bein' on hold fo' down t'2 hours)would be told dey would kincel it, only t'be charged da damn next mond. It took about 6 monds and dreats uh legal acshun befo'e our account wuz kincelled. Of course we gots no refund cuz' "dey had no reco'd uh us callin' dem" AOL be nodin' but some rip-off. Just check de online bo'ds. De numbers rap fo' demselves. HUNDREDS uh angry sucka's all 'espuh'iencin' de same rotten treatment. Man! troll :-1 (show comment) Flaggin' yo' account. Man! Repo't Commentby Shaun @ 10:06am - Fri Jul 18d, 2008 Whut happened when ya' contacted yo' financial institushun? Dey could gots placed some flag on yo' account and not suppo'ted any furda' charges by de party in quesshun. ditto :*** (show comment) Bank told me... Repo't Commentby Flossee @ 11:24am - Fri Jul 18d, 2008 ...dey could not stop online debits. I could contest dem, but not stop dem. WORD! But as each mond some sickly sweet AOL rep PROMISED us de account wuz kincelled, we dun didn't contest it. Man! ah' guess ah' wrongly assumed dat AOL wuz an honest company. Slap mah fro! ditto :*** (show comment) (No Subject) Repo't Commentby Draconis @ 11:28am - Fri Jul 18d, 2008 Dis be whut ha' bank told ha' as well.... ditto :+6 (show comment) Do Not Use AOL! Preach it loud, bruddah!! Right on! Repo't Commentby CLazalde @ 10:34pm - Du Jul 17d, 2008 De same doodad happened t'me, even afta' I kinceled da damn AOL Free trial acount. Man! Mah' husband and ah' have called dem many times, and dey even gave us confirmashun numbers Many times. We still lost mos' five hundred dollars. Dey wouldn't cut us bre'd back. Ya' know? We wuzn't happy about it, but at least dey stop chargin' us. troll :-1 (show comment) Financial Institushun. Repo't Commentby Shaun @ 10:46pm - Du Jul 17d, 2008 Whut happened when ya' contacted yo' financial institushun? Dey could gots placed some flag on yo' account and not suppo'ted any furda' charges by de party in quesshun. ditto :*** (show comment) Banks... Repo't Commentby Wil H. @ 7:46am - Fri Jul 18d, 2008 Banks gots'ta not do nuthin t'stop an electronic transfer. Ah be baaad... It gots'ta mosey on down from de sucka' ya' is makin' de transfa' to. 'S coo', bro. If dey do not kincel de service den de bank refuses t'cancel it. Man! De bank sides wid de business. appearently ya' duzn't dig it dat dis be not an isolated instance. Also ya' is eida' an AOL die-hard, wo'k fo' AOL o' ya' gots neva' tried t'cancel an AOL account. Man! Dey cut ya' confirmashun numbers, but da damn numba' rarely digs into yo' stash. De numba' is plum to make ya' feel warm and fuzzy. Slap mah fro! Dey keep takin' bre'd out uh yo' bank account o' Credit card account. Man! To point out oine oda' din', UTAH duz not gots any kind'a protecshun against companies likes AOL. Dey kin steal ya' blind and ya' gots no real recourses. UTAH gots'ta not do nuthin t'protect consummers fum any sucka dat kin snatch yo' bre'd and seel ya' sump'n shoddy, o' refuse t'cancel. troll :-2 (show comment) "Banks gots'ta not do nuthin"? Repo't Commentby Shaun @ 10:13am - Fri Jul 18d, 2008 "Banks gots'ta not do nuthin"? It's all about baaaad reco'd keepin'. Ax'in' yo' financial institushun t'flag such transacshun be not some difficult proposishun. If yo' financial company wouldn't do so, as ya' imply, ah' would suggest findin' some different bank. Ya' know? It be in de financial institushun's best interest t'help ya' as deir client. Man! To begin wid, it keeps ya' as some customer. Ah be baaad... Secondly, it protects dem. WORD! All it snatch'd be baaaad reco'd keepin'. As some sucka stated above, all dey dun did wuz kincel online and deir wuz no problems at all. Keep some reco'd uh de transacshun and cut dose same reco'ds t'yo' financial institushun. Along wid de info'mashun, supply yo' credit union o' bank wid official notificashun uh disputin' any furda' transacshuns fum de company in quesshun. Wid documented reco'ds, de financial institushun be plum as much responsible fo' any transacshuns. Do ya' real dink dey wouldn't wanna flag such debits? ditto :*** (show comment) ....in oda' wo'ds...do not hold AOL responsible?... Repo't Commentby Flossee @ 11:28am - Fri Jul 18d, 2008 ....why should da damn consuma' have t'jump drough mega hoops instead uh de company be honest? ditto :*** (show comment) Use some credit card! Preach it loud, bruddah!! Right on! Repo't Commentby Darvell H. @ 11:19am - Fri Jul 18d, 2008 Duzn't EVER cut companies likes dis ANY info'mashun about yo' checkin' account. Man! Always use some credit card NOT tied directly t'yo' bank account. Man! It's much easia' to repo't fraud charges fo' credit cards. ditto :*** (show comment) Oh, and also. 'S coo', bro... Repo't Commentby Darvell H. @ 11:21am - Fri Jul 18d, 2008 Credit cards 'espire. Dis couldn't gots happened fo' 10 years if some card had been used and it 'espired. AOL o' any fool else kin't continue t'charge some card once it's 'espired. disagree :-1 (show comment) Stoppin' de charges Repo't Commentby godefroi @ 10:58pm - Du Jul 17d, 2008 Duzn't call AOL, call de bank! Right on! AOL gots no reason t'hurry down and kincel yo' account. Man! If ya' call de bank and tell dem some sucka be debitin' yo' account widout yo' puh'mission, recon' me, dey'll fix dat, and fast. Man! funny :+2 (show comment) Besides... Repo't Commentby godefroi @ 11:06pm - Du Jul 17d, 2008 Whut's de wo'st dat could happen? AOL kincels yo' account on ya' cuz' dey kin't successfully charge ya' fo' it? Bummer. Ah be baaad... troll :-1 (show comment) We gots recently had troubles Repo't Commentby Warren T. @ 8:40am - Fri Jul 18d, 2008 In kincelin' de monito'in' service fo' our security alarm on our crib, afta' bein' in some 3 year contract dey is givin' us de run around in kincelin'. Since ah' could not dig anywhere wid any fool on kincelashun on mah' account, ah' put some stop payment on de electronic debit uh dat company and da damn amount. Man! Den in de mail ah' received some letta' sayin' dey wuz raisin' deir rates, so's I called da damn bank again and put in some stop payment fo' de new amount. Man! De bank told me if de company draws fum de account usin' some different dojigger o' changes de amount dey is drawin' even by some penny it gots'ta still go drough. Lop some boogie. It dun did not go drough last week; so's far so's baaaad, but hopefully dey duzn't try t'get deir bre'd by changin' de amount, ah' am sho' man companies likes dis know all uh de tricks. It be too baaaad companies treat deir customers likes AOL duz and companies likes ah' am dealin' wid right now, how do dey 'espect sucka's t'refa' dem, when dey leave all uh deir customers downset. Man! Dat be not da damn way t'make and keep customers. (show comment) Why dun did Warren dig trolled? Repo't Commentby Flossee @ 11:30am - Fri Jul 18d, 2008 He wuz simply 'espressin' his opinion and lettin' us know his 'espuh'ience.......oh, wait some minute..... ....is dat ya' Shaun! Right on! AOL's numba' one man! Right on! ditto :+5 (show comment) (No Subject) Repo't Commentby Charlotte @ 10:35pm - Du Jul 17d, 2008 Do not side wid AOL. Dis happened wid me too several years ago. 'S coo', bro. ah' cancelled. Dey kep' billin' me drough mah' credit card. Everytime ah' called t'cancel AGAIN, ah' eida' could not dig drough o' ah' kep' bein' baaaadgered by de opuh'to' t'accept his offa' of mo'e 'free' stuff. ah' had t'yell at him t'stop and listen t'me dat ah' wuz kincellin' mah' account fo' de umpteend time and ah' would dig mah' lawya' involved if charges wuz not stopped. Finally dey stopped. I wuz so's angry cuz' it be deir job t'keep ya' as some customa' and when ya' say no, dey keep tryin' t'keep ya' by givin' ya' offers. Took me 5 times uh cancellin' t'finally dig rid uh dem. WORD! Dey kep' sayin' ah' neva' called t'cancel and I, uh course, had no proof. Bein' an 800 numba' ya' kinnot prove ya' called it o' why ya' called. Stay clear uh AOL. Or at da damn very least neva' try t'cancel cuz' chances is you kinnot do it in one try. Slap mah fro! disagree :-3 (show comment) Simple Repo't Commentby Shaun @ 10:45pm - Du Jul 17d, 2008 It be a simple matta' of keepin' proof uh cancellashun. I'm sho' man ya' could kincel in writin' and keep proof uh mailin'. Notifyin' yo' bank uh de kincellashun, dey kin flag any charges dat is debited t'de account fum de party in quesshun. Dey kin also be notified by yo' bank dat furda' charges by deir company gots'ta not be puh'mitted on de account and da damn subscripshun should be considered kinceled. ditto :*** (show comment) Exactly Repo't Commentby godefroi @ 10:52pm - Du Jul 17d, 2008 Keep proof uh cancellashun, and start disputin' de charges on yo' credit card. De bank gots'ta require ya' t'prove, in writin', dat ya' kinceled da damn account (which ya' kin do easily, cuz' ya' kep' de proof uh cancellashun, right?). You's'd be surprised how fast da damn account gots'ta be closed once da damn charges start bein' reversed. Why should ah' feel so'ry fo' dis lady dat let some random company debit bre'd out uh ha' account fo' YEARS widout boderin' t'check whut it wuz? If she's not competent enough t'handle some bank account, but opens one anyway (and den gives out da damn info t'ha' offsprin' t'hand upside to dird parties! Preach it loud, bruddah!), she deserves whut she digs... ditto :+2 (show comment) Ack Pft t'AOL Repo't Commentby Lisa N. @ 11:09pm - Du Jul 17d, 2008 As some sucka' who plum recently spent upside 8 hours (not in one sittin') and dree monds arguin' wid AOL and tryin' t'cancel mah' account. Man!. ah' empadize greatly wid dis honky chick. ah' dink de sucka' who should gots been held somewhut accountable (if any sucka but AOL) would be da damn daughta' fo' settin' down an account in ha' moder's dojigger (who duzn't gots some clunker... ) and givin' down ha' moder's bankin' info. 'S coo', bro. I's gots'ta be hopin' mah' situashun be resolved.. but we gots'ta see next mond. As fo' de bank, dat wuz de way ah' finally gots de payments t'stop comin' out. Man!.. but it dun didn't dig de dree monds back dat ah' spent wo'kin' on digtin' de blasted account kincelled. Shaun. 'S coo', bro... ah' dink youse plum an instigato' and plum tryin' t'strum down some little conflict. Man! troll :-4 (show comment) Not at all Lisa. WORD! Repo't Commentby Shaun @ 11:17pm - Du Jul 17d, 2008 Not at all Lisa. WORD! I hope yo' problem be solved to. 'S coo', bro. But as I've stated in oda' posts, why wouldn't ya' cut notice uh cancellashun in writin' and provide such info'mashun t'de bank immediately. Slap mah fro! De bank could easily flag such deducshuns and deny such transacshuns. In addishun, wid proof uh cancellashun, dere would be no legal way uh keepin' any amount transacted. In de case uh de daughter, we kinnot be sho' man as t'whut agreement o' transacshuns occurred between ha' and ha' moder. Ah be baaad... Whut we do know be dat da damn moda' let da damn transacshuns continue fo' several years. How be dis de fault uh any sucka oda' dan de sucka' controllin' de account? De sucka's who gots accounts need t'snatch responsibility fo' deir own acshuns. Dis be one such case and yo's may be anoder. Ah be baaad... Again, ah' hope da damn best fo' ya' and dat yo' problem gots been resolved. ditto :+2 (show comment) Cancel in writin' Repo't Commentby Scybo @ 11:32pm - Du Jul 17d, 2008 I agree wid most uh yo' posts. Sucka's need t'snatch responsibility fo' deir own finances. Dis lady took 10 years t'figure out whut 2 $26.95 some mond charges wuz. You's would dink she would gots figured it out some little soona' if she actually wuz payin' any kind'a attenshun t'ha' finances. De one doodad ya' say in all yo' posts be to kincel in writin'. Dis be de one way dat AOL makes it 'estremely difficult t'do. 'S coo', bro. Dey hide da damn address t'drow kincellashuns to. 'S coo', bro. You's basically gots'ta call dem t'get it. Man! Dey make it difficult t'cancel yo' account all togeder. Ah be baaad... Dat be whut dey need t'change. If ya' call and kincel and da damn charges continue den go t'yo' bank and dispute da damn charges and tell dem not t'let any mo'e charges fum AOL go drough cuz' dey is not audo'ized. Dis be whut ah' had t'do. 'S coo', bro. But ah' dun didn't wait 10 years t'do it. Man! De longa' ya' wait da damn harda' it be to dig yo' bre'd back. Ya' know? Aldough AOL gots deceivin' practices dey dun did not gots'ta cut a $500 refund. Dey dun didn't gots'ta cut any refund at all. Regardless uh usage. When de account wuz set down an agreement wuz made. AOL provided some service (it duzn't matta' if it wuz used o' not as long as it wuz provided likes agreed downon) and in return dey charged fo' dat service dey provided. Dat be whut wuz agreed downon. 'S coo', bro. No where in de agreement dun did it say dat da damn bre'd would be refunded if de service wuz not used. So's dey dun didn't gots'ta refund dis lady any bre'd at all. funny :*** (show comment) $40+ in fees? Repo't Commentby Darvell H. @ 11:28am - Fri Jul 18d, 2008 De news repo't said dat she dought da damn charges wuz bank fees. Geesh, if mah' bank wuz chargin' me mo'e dan $40 puh' mond in fees, I'd dig some new bank. Ya' know? ah' mean, mosey on down on! Preach it loud, bruddah!! Preach it loud, bruddah! (show comment) (No Subject) Repo't Commentby Charlotte @ 11:34am - Fri Jul 18d, 2008 No Shaun, it said on de 'contract' dat ya' had t'call dem in sucka' t'cancel. When dis happened t'me dere wuz no online kincelin' o' written kincellashun. It wuz t'be some phone call. Even when ah' told dem ah' had several kincellashun numbers, dey told me dey had no reco'd uh my calls o' dose numbers. You's rap uh whch ya' do not know, so cut me some slack, Jack.... You's apparently gots neva' tried t'cancel wid AOL. BTW if ya' dispute charges in dat manna' wid yo' bank, dey freeze yo' entire cc. Co' got d' beat! Dey do not wanna snatch de time t'so't drough disagreements, so's dey freeze da damn whole doodad. ditto :*** (show comment) Reco'd da damn call! Right on! Repo't Commentby Darvell H. @ 11:24am - Fri Jul 18d, 2008 You's hear dose messages dat calls is bein' reco'ded fo' quality assurance, right? Tell dem dat da damn call be bein' reco'ded down front and den use dat evidence. ah' dink ya' kin reco'd calls in plum about any state, as long as dey oda' party knows (some states ya' kin reco'd wid de knowledge uh de da damn oda' party, some ya' kin't). ditto :+2 (show comment) AOL Repo't Commentby 4Walla' @ 10:55pm - Du Jul 17d, 2008 is fum Satan. 'S coo', bro. troll :-7 (show comment) Dis post. Man!.. Repo't Commentby Shaun @ 11:11pm - Du Jul 17d, 2008 Dis post duz not show de slightest bit uh intelligence. It would gots been supa fine fo' some post t'at least ******* some complete sentence. funny :+4 (show comment) it snatch'd on t'know one.... Repo't Commentby Cady C. @ 11:52pm - Du Jul 17d, 2008 I wonda' whut ya' is likes in real conversashun. Do ya' criticize oders speech patterns? Do ya' say "oh, ya' gots'ta be dumb cuz' ya' used fragments?". Writin' and makin' comments gots nodin' t'do wid intelligence, obviously. Slap mah fro! Oh yeah, dun did ah' spell sump'n wrong? AOL took advantage uh a situashun, and should gots done sump'n sooner. Ah be baaad... De second account wuz wrong, outright. Man! Sucka's is stubbo'n, and yeah dude, sometimes dey need help, but won't snatch it. Man! I gots some very sick broda' who gots mos' lost his rights t'snatch care uh himself and his finances. He fights it till he won't be able t'fight no mo'. Perfect target if ya' ax' me. Some companies is purely in it fo' de bre'd and not da damn service. Gosh dang it all t'heck, ah' anin't knowed whut else ta say t'make ya all git it. Man! troll :-3 (show comment) (No Subject) Repo't Commentby Shaun @ 12:15am - Fri Jul 18d, 2008 Mah' empady fo' ya' and yo' broder. Ah be baaad... ah' truly hope da damn best fo' him. WORD! And yeah dude, unless some company be non-profit, dey is in it fo' de bre'd. And yeah dude, ah' do stand by de statement about some ridiculous one-line statement as de one above. Again, ah' real do hope da damn best fo' yo' broder. Ah be baaad... funny :+2 (show comment) Coo' here's some complete sentence, dig dis: Repo't Commentby 4Walla' @ 8:22am - Fri Jul 18d, 2008 Bite me. split vote :0 (show comment) Shaun Repo't Commentby JustDinkin'OutLoud @ 9:15am - Fri Jul 18d, 2008 If ya' look at da damn subject line along wid de partial sentence, it IS some complete sentence. Sappnin'! Right on! split vote :0 (show comment) (No Subject) Repo't Commentby Aloha75 @ 11:00pm - Du Jul 17d, 2008 She should gots looked at ha' bank statements closa' and whut about ha' daughter? Ain't she t'blame also? She be de one who jimmey'd de account and let it go. 'S coo', bro. De daughta' should pay back de moder. Ah be baaad... troll :-4 (show comment) Daughter. Ah be baaad... Repo't Commentby Shaun @ 11:32pm - Du Jul 17d, 2008 She should gots absolutely watch upside ha' statements mo'e carefully. Slap mah fro! De statements clearly state da damn party which deducts de amount. Man! I would respectfully disagree dat dis be in any way de daughter's responsibility o' fault. Man! Even if it wuz ha' daughta' dat o'iginally created da damn account(s), it wuz most definitely de owna' of de account which should gots watched upside such transacshuns. ditto :+2 (show comment) Sad. Repo't Commentby WyldTaurus @ 11:28pm - Du Jul 17d, 2008 Dis, and some THOUSAND oda' reasons, be why ah' have such some great disdain fo' A**holes On Line. We, also, bought some new clunker some years ago wid de AOL free trial already loaded on it, but afta' THREE SOLID WEEKS uh callin' de idiots at da damn AOL customa' centa' and 'esplainin' dat no matta' whut dey told us t'do, NOTHING wuz connectin' us t'AOL, ah' wuz becomin' homicidal, so's wuz mah' mama. We BOTH had t'tell dem NUMEROUS times t'drop us fum EVERYTHING dat had ANYTHING t'do wid AOL. I'm glad dey dun didn't charge us fo' nuthin, even do' dat seem t'be deir business creedo. 'S coo', bro. Wuz ah' happy dey left Utah? ah' felt baaaad fo' all de folks dat wuz out uh a job back den, but I'm glad dey're GONE. Never, never, NEVER deal wid AOL. troll :-7 (show comment) Wid all due respect, Repo't Commentby Shaun @ 11:38pm - Du Jul 17d, 2008 Wid all due respect, duzn't ya' dink such remarks may hold some little mo'e credence widout da damn vulgarity? In dis case, dere could be many reasons as t'not bein' able t'connect. Man! It kin be da damn result uh de lines, server, dird-party software o' simple usa' erro'. Aldough many sucka's prefa' to point da damn fin'a' at da damn easiest target. Man! In dis particular case, dough, it duzn't sound likes ya' wuz eva' charged so's I'm not sho' man why yo' disdain. 'S coo', bro. ditto :+3 (show comment) Respect? Repo't Commentby Cady C. @ 12:10am - Fri Jul 18d, 2008 He said "credence" and "vulgarity". De dude had t'deal wid AOL when he should not gots been. 'S coo', bro. Time be bre'd t'alot uh us, our time be precious and we should not gots'ta use it on de rap rod wid some service makin' sho' man dey duzn't charge us fo' sump'n we neva' ax'ed fo' in de fust place. Whut duz credence mean anyway? troll :-4 (show comment) Cady, Repo't Commentby Shaun @ 12:22am - Fri Jul 18d, 2008 It sounds, Cady, de posta' of dis comment wuz on de rap rod fo' dree weeks tryin' t'get some clunker t'connect t'AOL, not tryin' t'cancel an account. Man! As stated befo'e, dere is many reasons fo' havin' technical problems, many uh which is not on de server's side. As de posta' stated, he wuz neva' charged fo' de service. Credence da damn mental attitude dat sump'n be believable and should be accepted as true; "he gave credence t'de gossip" Usin' vulgarities widin some post be reflective uh a sucka'ality dat may not cut a great deal uh credence t'a complaint. Man! ditto :*** (show comment) Wid all due respect. Man!.. Repo't Commentby WyldTaurus @ 12:32am - Fri Jul 18d, 2008 I dink dat generalizashun uh AOL wuz bein' rada' fo'givin'. Dree SOLID weeks and AOL wuz de wo'st help in digtin' connected, EVER. I've had NO problems wid ANY uh de oda' ISP's we ended down havin' t'use. Started da damn software, BOOM! Right on! Online, no prob's. Mah' disdain? ah' dought ah' made dat VERY clear. Ah be baaad... But fo' ya', I'll wait at da damn next light fo' ya' t'catch down, so's no wo'ries. Customa' service-sucks. Billin' practices-criminal. Hassle-incredible. Software- mo'e bugs dan an ant-hill. Technical suppo't-nonexistant. Man! Frustrashun-incomparable. AOL could stand fo' many mo'e "colo'ful" 'espressions dan de one ah' put fo'd, but da damn censo' God be in full swin' right now, oderwise, I'd lay dem waaay down. As fo' "credence" all ya' gots'ta do be actually eyeball how many posts in dis fo'um is praisin' AOL fo' an accurate assessment uh "credence". I likes yo' style, baaaad try do'. troll :-4 (show comment) Interestin' puh'spective, however. Ah be baaad..... Repo't Commentby Shaun @ 12:54am - Fri Jul 18d, 2008 I respect da damn fact dat ya' seemed t'have some difficulty in usin' deir software. Aldough dis be gettin' off de topic uh de sto'y, some sucka's, I'm sho' man, do run into software problems. And it duzn't end wid plum AOL software. It kin be any numba' of software applicashuns. Consida' many sucka's do use and enjoy AOL real much. Lop some boogie. So's to say cuz' ya' happened t'have had some poo' 'espuh'ience, duz not mean dat deir software o' servers is to blame. ditto :+2 (show comment) AOL rep? Repo't Commentby WyldTaurus @ 2:09am - Fri Jul 18d, 2008 You's real do wo'k fo' AOL duzn't ya'? Whut, PR department? Youse earnin' yo' paycheck tonight, dat's fo' sho' man. Apparently I'M NOT de only one whose had some baaaad 'espuh'ience w/ dese dudes. So, in sayin' dat, maybe I'M not da damn one t'blame here, eider. Ah be baaad... True, dere could gots been different reasons why ah' couldn't connect. Man! Also true, ah' spent THREE WEEKS wid AOL reps t'HELP me dig connected, and afta' goin' all de way around da damn block and back again, ah' wuz tired and angry beyond comprehension, well, yo's anyway. Slap mah fro! Also VERY true, No problems wid ANYONE else's software, internet, customa' service, technical suppo't, etc. Co' got d' beat! It wuzn't plum de software, it wuz de WHOLE 'espuh'ience dat ah' had issues wid. And t'sit dere on de rap rod and listen t'"gee, dat should've wo'ked" in twelve different (and real condescendin') accents, fo' dree weeks straight real wears on de nerves. Stop wid de condescendin' remarks about how maybe it wuz mah' problem, youse real soundin' likes ya' real do wo'k fo' AOL. If dat be indeed dat case, we's DONE here. troll :-1 (show comment) Wid all respect, Repo't Commentby Shaun @ 10:26am - Fri Jul 18d, 2008 Wid all respect, dat be exactly whut I'm referrin' to. 'S coo', bro. One may gots some problem not at all related t'de party o' technical suppo't dey is contactin'. A'cuz uh a lack uh willin'ness t'accept da damn responsibility uh de difficulty o' dig it dat da damn problem could be wid any numba' of oda' areas, dey "fly off de handle", so's to rap, and point da damn fin'a' at da damn easiest target. Man! All uh which be based downon assumpshuns. Gots oda' sucka's run into problems wid AOL's software? Very likesly. Slap mah fro! Dey is one uh de wo'ld's largest internet providers, so's hangin' so's would be 'espected. But consida' fo' every sucka' who gots had some difficult time wid de service, dere is hundreds dat gots not. Man! An interestin' observashun t'say de least. Man! ditto :*** (show comment) Daughta' needs t'pony down! Right on! Repo't Commentby Bunksta' @ 11:42pm - Du Jul 17d, 2008 Ha' daughta' needs t'step down and help ha' fight AOL. Afta' all, she wuz de one dat caused all dis mess. Dese services dat do de "free" trials need t'make dem "free"... i.e. not require some credit card fo' tryin' deir service. If ya' likes it and wanna continue, ya' should den be prompted t'make payment, oderwise yo' e-mail, screen dojigger, etc goes bye-bye, neva' to be heard fum again. 'S coo', bro. ah' would dink dat IP loggin' would at least partially snatch care uh dose who would abuse da damn free trials, but ah' can't be sho' man. She be elderly and dere is many elderly folks out dere dat kinnot real snatch baaaad care uh deir finances and such. Lop some boogie. AOL needs t'do de right doodad and show de public dat it be a respectable company, wo'dy uh spendin' bre'd on its services. Oderwise, dey is no betta' dan de dude who keeps e-mailin' me, tryin' t'get help digtin' his fo'tune out uh Nigeria, if only he had mah' account numba' to deposit it in. 'S coo', bro... troll :-5 (show comment) Pony down? Repo't Commentby Shaun @ 12:01am - Fri Jul 18d, 2008 Which ah' agree dat dey dun did. Dat be "pony down" as ya' state. Remember, dis lady allowed da damn charges t'continue fo' several years. Dis alone implies some fo'm uh acceptance. And as stated befo'e, I'm not sho' man it had nuthin t'do wid ha' daughter. Ah be baaad... Ten years be a long time. It would be likes ax'in' any service provida' to refund some decade uh charges plum a'cuz ah' wuzn't aware ah' had t'pay fo' dem o' found ah' dun did not need t'use dem. WORD! De insurance companies would love t'snatch dat concept on. 'S coo', bro. Look, if dis lady, elderly o' not, allowed da damn charges t'continue fo' so's many years, de debto' wuz not da damn one t'blame, in any way. Slap mah fro! Dey do deserve some pat on de back as dey at least made some baaaad faid effo't t'refund some po'shun uh de charges, whereas dey dun did not gots'ta refund any. Slap mah fro! ditto :*** (show comment) I'm wonderin' . . . Repo't Commentby JustDinkin'OutLoud @ 11:42pm - Du Jul 17d, 2008 . . . why Shaun gots such an interest here t'respond t'mos' every post. Man! Seems some little fishy t'me. Whut, Shaun, do ya' gots'ta gain o' defend, oda' dan wo'kin' fo' AOL, likesly in de PR department? Dere's fault on bod sides here. De difference is, dough, dat AOL knows 'esactly whut dey're hangin' and dis olda' lady duzn't. Man! I'm sho' man she's learned now, but real, why would she gots TWO accounts when she duzn't own some clunker? Did ha' daughta' need TWO accounts fum AOL? Sump'n's not right. Man! And it's obvious dat she ain't de fust one in dis predicament. Man! Shame on AOL fo' dese types uh business practices. Shaun, duzn't boda' to respond. It's obvious where ya' stand. ditto :*** (show comment) And . . . Repo't Commentby JustDinkin'OutLoud @ 12:01am - Fri Jul 18d, 2008 As uh dis time (midnight), dere is 42 posts, and 15 uh dem is from Shaun. 'S coo', bro. I'm on dese bo'ds plenty, and dis be not da damn dojigger uh some sucka who makes frequent posts. Yo' slip be showin'. troll :-4 (show comment) Interestin'... Repo't Commentby Shaun @ 12:10am - Fri Jul 18d, 2008 I's gots'ta be on de bo'ds plenty as well. ah' plum happen t'see some great deal uh fallacy in logic dat some sucka's use t'condemn some business cuz' of nodin' mo'e dan bein' pro-consumer. Ah be baaad... Dis may gots happened precisely as dis elderly lady said it dun did, but even in such some case, AOL gots still done nodin' wrong. What it is, Mama! It wuz ha' o' ha' daughta' which subscribed t'two account and it wuz ha' dat allowed such deducshuns t'continue droughout, ah' recon', de last decade. AOL went t'de 'estent uh partially refundin' some large amount, whereas dey dun did not gots'ta refund any. Slap mah fro! To agree on nuthin oda' dan dat is, again, sidin' wid some consuma' fo' nodin' mo'e dan bein' pro-consumer. Ah be baaad... As much as it may be terrible fo' an elderly lady t'be out several years uh charges, she be de one solely responsible fo' overseein' ha' own bank account. Man! If she wuz unable to, it would gots been supa fine if anoda' family memba' would gots aided ha' in hangin' so, but dis, again, shows absolutely no wrong-hangin' on de side uh de debto'. ditto :+3 (show comment) AOL duz rip sucka's off! Right on! Repo't Commentby Becky H. @ 7:13am - Fri Jul 18d, 2008 Mah' son wo'ked fo' dem and dey do dese doodads sucka's gots accused dem of. Dey is taught t'not disclose certain doodads t'sucka's such as de fact dat dey may be payin' on mo'e dan one account o' dat some sucka's is payin' 26.99 fo' deir service and some is at plum 9.99 fo' de same service. He dun did not wanna wo'k dere no mo' fo' de guilt he had fo' lyin' t'sucka's and left! Right on! AOL makes some fo'tune by rippin' sucka's off! Right on! troll :-1 (show comment) Possible... Repo't Commentby Shaun @ 10:32am - Fri Jul 18d, 2008 Is it at all possible dat yo' son left on negative terms wid dis company? Many individuals baaaad-moud companies which dey is fo'ced out uh o' terminated fum. I'm sho' man dat AOL offers different rates fo' different situashuns. I'd be surprised if dey dun didn't. Man! Just cuz' ya' purchase an item on sale dis week and yo' baaaad homey pays full price fo' it next week duz not make da damn policy unedical. Claimin' it duz be all mo'e reason t'recon' yo' son MAY gots left on oda' dan baaaad terms. funny :*** (show comment) Wow, so cut me some slack, Jack... Repo't Commentby Darvell H. @ 11:34am - Fri Jul 18d, 2008 Wow, ya' DO wo'k fo' AOL. Interestin'. insightful :+2 (show comment) Reco'd da damn calls Repo't Commentby Michelle_R. @ 11:47pm - Du Jul 17d, 2008 I agree wid Shaun dat dis honky chick shares de responsibility, as duz de daughter, and so's duz AOL. Dat aside dough, dis be de real reason ah' use Skype t'call businesses and ah' reco'd da damn phone conversashuns. If an insurance company eva' tries t'deny dey said dey'd cova' sump'n, o' if some service provida' eva' says ah' neva' cancelled, etc. Co' got d' beat! ah' have every call reco'ded and it shows de date and time and gots'ta play de whole conversashun t'prove whut wuz said. troll :-4 (show comment) Good point Michelle. Repo't Commentby Shaun @ 12:24am - Fri Jul 18d, 2008 Good point Michelle. funny :*** (show comment) (No Subject) Repo't Commentby WyldTaurus @ 12:36am - Fri Jul 18d, 2008 You's dun didn't gots'ta repeat it. Man! funny :+2 (show comment) Shaun. 'S coo', bro... Repo't Commentby WyldTaurus @ 2:23am - Fri Jul 18d, 2008 Troll me all ya' wants', but since ya' seem t'be da damn self-declared language and grammar honky pigs on dis little bo'd, ya' need t'be able t'snatch it yo'self dere, sparky. Slap mah fro! ditto :+2 (show comment) You's should gots called . . . Repo't Commentby Bugler324 @ 12:06am - Fri Jul 18d, 2008 You's should gots called "Get Gephart". Probably still kin. He gots much mo'e success dealin' wid dese types uh companies. split vote :0 (show comment) One uh de best doodads I've learned fum him Repo't Commentby FeS2 @ 6:17am - Fri Jul 18d, 2008 Use da damn state division uh consuma' protecshun. Francine Gianni's team be Excellent. Man! Dey gots helped me on 2 occasions on much smalla' matters. disagree :-3 (show comment) (No Subject) Repo't Commentby moe Massa' @ 12:39am - Fri Jul 18d, 2008 she should gots gone t'de bank and put some stop t'it. Man! u kin call dem t'stop de temp membership. Jes hang loose, brud. stash some repo't t'de b. Co' got d' beat!b. Co' got d' beat!b. Co' got d' beat! and atto'ney generals office. troll :-5 (show comment) Sidin' wid de consumer. Ah be baaad... Repo't Commentby Shaun @ 1:00am - Fri Jul 18d, 2008 I appreciated eyeballin' yo' post, but ah' would again comment on dis post bein' based around sidin' wid de consuma' plum to side wid de consumer. Ah be baaad... To repo't it t'any state agency o' B.B.B. would seem rada' ludicrous at dis point. Man! Dat's not t'say dat, as I've already pointed out, ah' may feel fo' her. Ah be baaad... But she accepted da damn charges fo' several years -- as much as some decade if ah' dig it co'rectly. Slap mah fro! Furder, she gots already settled wid dem fo' de partial refund she gots accepted. ditto :*** (show comment) AOL gots always been dis way Repo't Commentby Cache Kid @ 12:48am - Fri Jul 18d, 2008 Startin' wid deir buggy, bloated infected software t'deir hopelessly imsucka'al and scripted customa' 'service', ah' can dink uh nodin' supa fine t'say about AOL. Mah' broda' wuz hooked fo' years, until de rest uh de family finally staged an intervenshun and gots him de help he needed. AOL makes Microsoft seem likes some great co'po'ate citizen. 'S coo', bro. As fo' defendin' deir practices, Shaun, dere be whut some company gots a right t'do, and den dere be de right doodad t'do. 'S coo', bro. AOL consistently chooses de fo'ma' ova' de latter. Ah be baaad... Dis company be a dinosaur. Ah be baaad... Let'swaste it, bury it, and den drill fo' oil. ditto :*** (show comment) CK Repo't Commentby WyldTaurus @ 2:17am - Fri Jul 18d, 2008 Hear, Hear! Preach it loud, bruddah! troll :-7 (show comment) As fo' findin' mo'e oil, I'm all fo' it ;-) Repo't Commentby Shaun @ 1:06am - Fri Jul 18d, 2008 As ya' gots pointed out, dere is a lot uh sucka's dat enjoy usin' AOL. Dey duzn't seem t'have problems wid any so-called bugs. Consida' our society if any one uh us could choose t'"kill" any company we dun didn't likes. De concept be considered some free economy. Slap mah fro! I would also consida' revisin' yo' statement comparin' dat uh a real addict. Man! Bein' addicted t'nuthin and needin' intervenshun be nodin' t'use lightly. Slap mah fro! It be serious and shows some considerable lack uh appreciashun fo' dose who gots'ta endure dis process. As fo' findin' mo'e oil, I'm all fo' it ;-) ditto :*** (show comment) Co'recshuns fo' Shaun Repo't Commentby Cache Kid @ 9:44am - Fri Jul 18d, 2008 I neva' pointed out dat some lot uh sucka's enjoy usin' AOL. It's true, once downon some time, befo'e sucka's wuz clunker literate and internet savvy, dey had some lot uh subscribers. But now dat most sucka's know whut dey is hangin' online, AOL be dyin'. We is 'killin'' de dinosaur AOL by not suppo'tin' it. Man! Dat's how de free market wo'ks, Shaun. 'S coo', bro. Didn't ya' listen in high farm business class? As fo' de addicshun, whut do ya' call it when some sucka keeps stayin' wid de same rotten service and terrible software cuz' dey duzn't know any better? Youse right, puh'haps 'brainwuzhed' o' 'honkyfooled' would gots been mo'e appropriate. split vote :0 (show comment) mondly charges Repo't Commentby Margarita S. @ 1:24am - Fri Jul 18d, 2008 I use t'wo'k in Ogden fo' some certain internet company (**L)fo' upside 2 years and ah' have t'say ah' have seen alot uh dis. Ova' ten years ago dey would gots charged ha' $25.90 some mond fo' each account .Dey do gots smalla' fees but ya' gots'ta call t'request dem . ah' have seen dis situashun upside 100 times and its sad when ya' kin only offa' 2-3 monds back unless dey wanna stay wid dem (lol). dey do cheat sucka's and dey know it . One doodad ah' hated wuz dey would offa' Free internet t'use on top uh dia' high speed fum anoda' company so's dey still clicked dia' AOL icon likes befo'e but da damn connecshun wuz so's baaaad dey would dig kicked off uh course dese olda' sucka's needed tech help and would gots'ta go t'a payed plan wid dem cause dats de only way dey knowed t'use da damn internet. Man! ANOTHER ONE IS THE RISK FREE OFFER WHERE THEY SAY GET 3 MONTHS RISK FREE ...whut dey meant be we is still gonna charge ya' 25.90 but if ya' happen t'catch de charges and call if ya' is widin de 90 days we kin offa' ya' yo' bre'd back see risk free dig it ? yeah not so's much . Everydin' be real tight lipped ya' go by scripts which gots'ta be eyeball verbatim one slip o' missed wo'd ya' may be fired on de spot fo' some keep it real violashun all calls is listened t'and reco'ded I'M sho' man dis be so dey is not liable fo' any uh dis faulty stuff dey do . split vote :0 (show comment) closed accounts Repo't Commentby Margarita S. @ 1:30am - Fri Jul 18d, 2008 In mah' wo'k wid some certain internet company ah' have also seen where some sucka closed an account but rejimmey'd at da damn same bank . De bank gots'ta cut AOL de new bank account numba' and dey bill drough de new one but it snatch'd some while so's dey gots'ta get some charge fo' 2-3 monds at one time BUT THEY DIDNT CALL TO CANCEL so's no refund kin be given cuz' of dat . Or somdin' called da damn visa downdata' lets AOL know dia' new card numba' den dey call t'ax' why dey is billin' on some card dey neva' gave dem. WORD! troll :-3 (show comment) seriously Repo't Commentby Fuh'rinasaul20 @ 5:20am - Fri Jul 18d, 2008 i blame it all on high gas prices... ditto :*** (show comment) De daughter Repo't Commentby MightyMike @ 5:22am - Fri Jul 18d, 2008 "Hale certainly dun didn't need an online account. Man! De 74-year-old says she's neva' even owned some clunker." It menshuns earlia' dat da damn daughta' set down de acct by respondin' t'a 30-day offer. Ah be baaad.....so at dat time da damn daughta' enters an acct numba' which happens t'be dis lady's bank acct. Man!..and she neva' owned some clunker...hmmmm? Bank charges??? Banks is noto'ious fo' chargin' stupid and ridiculous fees....so at some point YEARS ago ah' would gots been ax'in' [no swearin' please]??? Get Gephardt. Man!.. troll :-1 (show comment) AOL ? Repo't Commentby Butter1 @ 6:03am - Fri Jul 18d, 2008 Any sucka stupid enough t'still be usin' AOL deserves it. Man! De only way t'sucessfully kincel be to repo't yo' card stolen. 'S coo', bro. Dat be quick and easy! Preach it loud, bruddah! ditto :+2 (show comment) hang it down...? Repo't Commentby Yo' M. @ 6:05am - Fri Jul 18d, 2008 one year? maybe... but 10 years? hale needs t'find some sucka t'manage ha' scribblin's... if its real gone on dis long, she gots nobody t'blame but herself at dis point. Man! ditto :*** (show comment) responsibility Repo't Commentby Cinephile @ 6:08am - Fri Jul 18d, 2008 lies on bod sides - who duzn't check deir bank account fo' dat long, and when dey do, 'assumes'(we all know whut dat means)dat dey is plum bank charges? To let dat radical deducshun go on fo' longa' dan several monds be dig itable and realistic. Co' got d' beat!..but several years??? Den dere's de issue dat SHE wuzn't even de one who signed down fo' it - Now, if no one PHYSICALLY signed down fo' de service, (not once, but twice), den ah' 'd say dere be cause fo' some sucka drowin' some fit, but dat ain't de case...some sucka gots'ta go online and PHYSICALLY ENTER THE INFORMATION. Dat said, AOL should, as some measho' man uh baaaad faid dig it dere is cases likes dis where sucka's duzn't eyeball/dig it, real, de internet o' de fine print, and downon viewin' de usage (lack of), issue back at least 7 years wo'd. But as everyone knows, internet companies ain't knode fo' deir fine customa' service, which be probably why de business be in de abysmal shape it's in currently. Slap mah fro! Same doodad wid de rap rod company - internet companies gots'ta randomly place charges fo' services on sucka's's rap rod bills. We had dis happen and when we called about it t'have da damn charges removed, de customa' service honky chick said, most sucka's plum pay de charges no quesshuns ax'ed - dere is a LOT uh folks out dere who duzn't check deir bills fo' accuracy. Slap mah fro! ditto :+2 (show comment) Happened t'me Repo't Commentby Karebear2007 @ 6:13am - Fri Jul 18d, 2008 I kin feel dis lady's pain. 'S coo', bro. It gots happened t'me and mah' moder. Ah be baaad... We refuse t'get AOL. We treid deir 30-day "free"trial, and kinceled on day 28. Dey double charged us de next mond, so's my moda' called dem and told dem we kinceled da damn account. Man! Dey said dey would make some note, and refund da damn bre'd. De next mond dey double charged us again, so's I called told dem ah' wuz callin' an atto'ney afta' I rapped wid dem if dey dun did not refund da damn bre'd by de end uh business dat day. Slap mah fro! Much t'our amazement, dey refunded all de bre'd dey took. Ya' know? ah' guess it wuz easia' to refund 4 payments rada' dan some million dollar law suit. Man! split vote :0 (show comment) (No Subject) Repo't Commentby Magdelene @ 7:02am - Fri Jul 18d, 2008 Well, dis ah' know, so cut me some slack, Jack. ah' am kincellin' mah' AOL account today! Preach it loud, bruddah!! Preach it loud, bruddah! And ah' dink I'll be some little harsh de fust time cuz' if dey continue t'charge me, I'll be real cranky. Slap mah fro! ah' actually jimmey'd my AOL account back when most sucka's had dial-up only and plum kep' it when ah' gots DSL wid anoda' provider. Ah be baaad... Mah' e-mail account wuz bein' used in mah' business and it wuz plum easia' to keep it. Man! Dey charge me da damn minimum and ah' do watch mah' account and know dey only charge once puh' mond but dis sto'y gots convinced me ah' need t'cancel once fo' all. Not sho' man ah' wanna continue t'cut my bre'd t'a company wid less dan hono'able practices. I do not look fo'ward t'my call today t'some sucka in India who gots'ta not dig it most uh whut ah' say! Right on! ditto :+2 (show comment) Judgin' fum de multiple... Repo't Commentby xophrame @ 8:59am - Fri Jul 18d, 2008 posts on NOT bein' able t'free yo'self fum AOL - Good Luck. Ya' know? It sounds likes youse in fo' some haidache fo' some few monds o' years. (show comment) Shaun gots'ta bust his heart when he hears ya' is cancellin'...... Repo't Commentby Flossee @ 11:56am - Fri Jul 18d, 2008 ....no, neva' mind. He wo'ks fo' AOL and knows dat kincellin' be not an opshun. split vote :0 (show comment) De problem in dis situashun is.... Repo't Commentby Dennis J. @ 7:05am - Fri Jul 18d, 2008 not dat da damn lady left da damn accounts jimmey fo' 10 years. De problem be dat AOL makes it so's hard fo' some consuma' to opt out uh de service. Acco'din' t'de terms uh service, AOL should stop chargin' yo' account AS SOON AS dey is notified dat ya' wanna kincel. Fact be in many situashuns dey duzn't. ah' wonda' if de rap rod agent be penalized fo' some cancellashun since dey try so's hard t'talk ya' out uh it and sometimes plum plain old duzn't process de kincellashun. I've been in similar situashuns where ya' use da damn "convenient" kincellashun upside de phone. But dey duzn't process it. Man! You's uh course would not know it dun didn't dig processed until de next mond when de charge hits yo' card. Den dey say "I duzn't know whut happened--I assho' man ya' yo' account be set t'be kincelled". But den again de next mond ya' dig charged. Now ya' is mad and escalate beyond da damn phone agent. Man! Dey now challenge ya' t'prove wid date, time, and agent ya' rapped wid o'iginally t'cancel de account so's dey kin review deir rap rod reco'ds. Even if ya' kin provide dose details fum 2-3 monds ago, dey mosey on down back afta' anoda' week o' two and say dey could not find any reco'd uh dis happenin'. Best course uh acshun? NEVER do de free trial. Fo' nuthin. If ya' do kincel upside de phone, MAKE SURE ya' dig de date, time, and agent dojigger. Furder, ax' de agent t'drow ya' written confirmashun (email o' sump'n) uh de kincellashun. ditto :+2 (show comment) Good fo' ya'! Right on! Repo't Commentby JustDinkin'OutLoud @ 7:17am - Fri Jul 18d, 2008 Maybe ya' ought t'snatch an earlia' poster's advice and reco'd da damn call. Den dey kinnot deny dat ya' called t'cancel. Just some dought. Man! Smart move and GOOD LUCK! Right on! funny :+2 (show comment) So'ry, dis wuz in response t'Magdelene above Repo't Commentby LifeIsGood @ 7:36am - Fri Jul 18d, 2008 Sometimes when ya' click "reply", yo' response digs posted as sump'n totally separate. I'm dinkin' uh gettin' Gephardt t'help me deal wid KSL on dis! Right on! :-) ditto :*** (show comment) To all uh ya' liberals who is postin'. . . Repo't Commentby Tbone75 @ 7:18am - Fri Jul 18d, 2008 How kin dis be? It's yo' little darlin' Time Warna' Inc. Co' got d' beat! (liberal hotbed) who be always declarin' dey is "takin' care uh de poo', de elderly, and da damn underprivileged"? Yeah man, dey own AOL. De previous posta' who said dat any sucka dumb enough t'still be usin' AOL deserves baaaad karma, be right. Man! But da damn real problem here be dat an olda' honky chick here wuz bailin' out ha' brat daughter's baaaad decisions (de daughta' is obviously and olda' adult), and as usual, be payin' de greata' price. It's amazin' how many sucka's in dis state is continually bailin' out deir olda' kids. (show comment) Hahahah! Right on! Repo't Commentby Roenick @ 9:12am - Fri Jul 18d, 2008 It took longa' dan ah' dought but some sucka (Tbone75) finally managed t'brin' politics into dis dread. Whut took ya' so's long, Tbone? O'Reilly go late dis mo'nin'? (show comment) I neva' watch O'Reilly Repo't Commentby Tbone75 @ 9:28am - Fri Jul 18d, 2008 Recon' it o' not, ah' find him some bit wound too tight. Man! ah' plum simply kin't stand T Warna' and da damn residue uh Ted Turna' and Jane Fonda (even dough dey've been out fo' some while). Mah' main point wuz dat ha' daughta' gots bailed out on de deal. She's de one who should be payin'. split vote :0 (show comment) AOL Repo't Commentby Rem @ 7:29am - Fri Jul 18d, 2008 1. Close da damn account and jimmey a new one. 2. AOL needs de cash flow since dey're on deir way out uh business fo' havin' such crappy service and crappy features. 3. Once dey gots bought out, it all went t'pot. Man! Problem is, if ya' simply close yo' account and duzn't pay, sometimes, credito's kin repo't ya' t'de credit bureaus and ruin yo' credit sco'es. But dey kin only do dis if ya' provided some SSN when ya' jimmey'd an account wid dem. WORD! On some different note, Countrywide's serva' would/duz often crash right when sucka's need t'make deir payments so's dat some $5 late fee be assessed so's $5 x millions uh online payments = cashflow, so cut me some slack, Jack... Dis baaaad economy gots'ta fo'ce some crappy companies t'start rippin' off sucka's if dey kin dig away wid it. Man! funny :*** (show comment) Name change Repo't Commentby Rem @ 7:31am - Fri Jul 18d, 2008 AOL gots'ta soon be knode as, dig dis: S.O.L. ditto :*** (show comment) sump'n similar happened t'me. Repo't Commentby Mrtoes @ 7:55am - Fri Jul 18d, 2008 I had AOL fo' several years....probably close t'10 years. When de time came fo' me t'cancel mah' account, dey kep' billin' me. So, ah' closed mah' bank account. Man! AOL started callin' me. Dey wuz relentless. ah' ax'ed dem t'quit callin' me. ah' told dem ah' wuz not goin' t'pay dem. WORD! EVER. Dey kep' on callin'. So's I changed mah' rap rod number. Ah be baaad... I had t'change two impo'tant doodads t'get dem off mah' back. Ya' know? I'm sho' man if dey had mah' new number, dey would still be callin' me, dree years later. Ah be baaad... Duzn't sign down fo' AOL folks....dis lady's sto'y and mah' own 'espuh'ience should be evidence enough dat dis company be not interested in de customer. Ah be baaad... split vote :0 (show comment) Mrtoes,,,,,,,,,,,,,,,,,Same 'espuh'ience wid me......... Repo't Commentby tryto'elax @ 11:11am - Fri Jul 18d, 2008 Afta' I "supposedly" closed mah' account, AOL waited 2 monds befo'e dey started draftin' all upside again. 'S coo', bro. When ah' finally contacted dem AGAIN (I wuz in Iraq and ah' had t'wait until ah' came back t'de states), dey told me, "Gee we gave ya' some FREE mond". Whut some response. Dey NEVER gave an apology and ah' plum WROTE de 4 monds uh fees off. Dey is TERRIBLE. ditto :*** (show comment) AOL gots started t'charge me again too Repo't Commentby Amos M. @ 8:13am - Fri Jul 18d, 2008 We kincelled AOL upside a year ago and dey started t'charge our credit card again fo' service. We neva' activated it no' do dey gots any info'mashun on plum who dun did. Dey wouldn't refund da damn bre'd so's we called da damn charge card company and dey reversed da damn payment but as far as ah' know AOL gots'ta still keep chargin' de account even dough we told dem t'stop. Jes hang loose, brud. I'm real at some loss here, we may gots'ta check into some class acshun law suit t'stop dem, dey're relentless! Right on! split vote :0 (show comment) (No Subject) Repo't Commentby Rem @ 8:31am - Fri Jul 18d, 2008 Ax' yo' credit card company t'issue ya' some new card, wid some new number. Ah be baaad... However, when AOL bills, dey kin drow ya' t'collecshuns/ruin yo' credit. Man! Fo' every bill dat dey drow ya', invoice dem fo' it by de same amount. Man! When ya' go t'court, ya' kin tell dem dat da damn invoice be a service charge fo' processin' inco'rect billin'. split vote :0 (show comment) Dis be de honky chicks fault. Man!.. Repo't Commentby Jason C. @ 8:30am - Fri Jul 18d, 2008 Not AOL. Dey jimmey'd de account wid AOL and agreed t'have da damn bre'd snatchn out uh ha' account. Man! Dis be a lesson t'sucka's t'know whut be comin' out uh deir account and whut it be fo'. She says it wuz ha' daughta' dat jimmey'd de account. Man! ah' say its de moms account and she be de overall responsible one fo' knowin' where ha' bre'd be goin'. Dis honky chick should only dig back bre'd fum de fust call she made tryin' t'cancel de account. Man! De fust ten years she should gots'ta pay. Slap mah fro! ditto :+2 (show comment) LOL Repo't Commentby Justin H. @ 8:49am - Fri Jul 18d, 2008 How be dis some top news sto'y? Sucka's need t'start payin' attenshun t'deir finances. End uh sto'y. Slap mah fro! split vote :0 (show comment) WOW Repo't Commentby SolarMan @ 9:14am - Fri Jul 18d, 2008 I wo'ked fo' AOL fo' 5 years and ah' wuz in de SAVES dept. Man!De job wuz t'keep sucka's fum kincelin' deir service. It wuz some job dat paid well. If ya' wuz not honest in yo' dealin's ya' gots fired. No one fo'ced dis lady t'put da damn disk in ha' Clunker ha' daughta' dun did dat fo' her. Ah be baaad... Why dun did she neva' check ha' bill? Dat be ha' fault and ha' fault alone. AOL HAD millions uh customers befo'e broadband. So'ry dat dey dun didn't call everyone uh dem and ax' "do ya' still wants' yo' AOL account". Its too baaaad dis went on fo' so's long but mosey on down on check yo' bill lady. Slap mah fro! Right now dey is givin' AOL away fo' free wid any broadband connecshun. ah' still use it everyday. Slap mah fro! Yeah dude I know how t'use google, but ah' still find AOL news and features t'be cleana' den oda' sites out dere. AOL put some lot uh sucka's t'wo'k when dey wuz here in Utah and dey suffered afta' mergin' wid Time Warner. Ah be baaad... Its too baaaad dat Steve Case wants'ed t'make movies rada' den keep his company alive, insightful :*** (show comment) Would not play de game Repo't Commentby i8uricecream @ 9:16am - Fri Jul 18d, 2008 I wuz fired fo'm AOL fo' not hangin' dis. But ah' also feel de deir costomers gots some responsablity too. 'S coo', bro. Here be how t'cancel yo' account and keep it kincled. 1. do not snatch any free offers! Right on! Dis gots'ta be offered as some way t'help ya' move t'yo' new service aldough dis be a supa fine doodad t'do. 'S coo', bro. You's gots'ta need t'call back t'cancel. Dey is only offerin' free time and not kincelin' yo' account. Man! 2 Always dig some confermashun number. Ah be baaad... Dis be real yo' account number. Ah be baaad... If ya' gots dis even if ya' dun did not kincel ya' kin say ya' dun did. De reason fo' dis be dat dey gots'ta neva' cut de account numba' unless ya' is cancled. So's Basicly yo' account numba' is yo' golden ticket. Man! IF ya' follow dis den ya' gots terminated yo' account if not it be yo' own falt. Man! Dis info be about 8 years old but it should still wo'k. Ya' know? ditto :*** (show comment) (No Subject) Repo't Commentby Jeff @ 9:52am - Fri Jul 18d, 2008 I hate t'side wid AOl but when 'esactly dun did dis lady decide she dun didn't wants' dere service? It ain't AOL's responsibility t'read ha' mind and figure out she wants'ed t'cancel. Now if she had tried t'cancel and dey dun didn't comply dat be totally different and she would deserve every penny back. Ya' know? split vote :0 (show comment) De Greatest Generashun?? Repo't Commentby raplewchildren @ 9:54am - Fri Jul 18d, 2008 Dis cracks me down.. LOL! Right on! Ten years, and she be still fightin' against it. Man! How stupid kin some sucka's be. De article makes it sound likes its impossible t'cope wid AOL and mondly billin'. ah' guess few sucka's real know how t'handle deir accounts and deir bre'd. So'ry. Slap mah fro! No sympady fum here. If dis be a memba' of de "Greatest Generashun" well, dat about says it all. Remember, she wuz only 64 when ha' daughta' set ha' up t'get screwed, so's its not likes she wuz some frail, 74 year old who gots bilked...... Caveat Empto' insightful :*** (show comment) I wo'ked fo' AOL... Repo't Commentby Bo-Jangles E. @ 10:20am - Fri Jul 18d, 2008 When dey transferred me t'Retenshuns ah' quit soon afta' a'cuz uh deir policies. Dey gots'ta do nuthin t'keep de bre'd comin' in. 'S coo', bro. Dey truly is relentless. De reps is paid bonuses fo' keepin' accounts active, avoidin' kincellashuns, givin' back bre'd. Share da damn weald? funny :*** (show comment) Well, no wonda' dey duzn't kincel! Right on! Repo't Commentby Darvell H. @ 11:44am - Fri Jul 18d, 2008 So, whut, if ya' is an AOL employee and ya' agree t'cancel de service fo' some customer, and ya' duzn't, den ya' dig some kickback uh whut dey collect fum dat customer? Wow, sweet deal. troll :-1 (show comment) Remember Repo't Commentby Hardwo'kinTechie @ 10:30am - Fri Jul 18d, 2008 Gettin' AOL makes ya' SOL. ditto :*** (show comment) AOL LIED and STOLD bre'd fum mah' account too. 'S coo', bro........ Repo't Commentby tryto'elax @ 10:49am - Fri Jul 18d, 2008 Befo'e ah' tried t'cancel mah' service, ah' had heard all uh de ho'ro' sto'ies. ah' figured, ah' would follow de rules and kincel. ah' wuz goin' t'Iraq. Ah be baaad... ah' sold mah' crib, mah' clunker and ah' had no rap rod line. ah' called AOL and dey told me,,"No problem, we gots'ta stop de service and ya' owe nodin'". ah' ax'ed dem again, "Is you SURE ya' gots'ta close mah' account and QUIT draftin' de bank account"? Dey said, "no, problem". ah' went t'Iraq. Ah be baaad... Knowin' how AOL LIES t'deir cunstomers, ah' continued t'monito' mah' bank. Ya' know? Dey DIDN'T draft da damn next mond, BUT, dey dought dey wuz smart and dey startin' draftin' again TWO monds later. Ah be baaad... ah' could do NOTHING until ah' returned t'de states 4 monds later. Ah be baaad... Afta' several mo'e calls, ah' NEVER received an APOLOGY. ah' neva' received some REFUND. Dey make me sick and dey LIED and LIED t'me. While in Iraq, ah' had mo'e t'wo'ry about dan AOL STEALING fum mah' bank account every mond. ah' can't stand AOL.....Dey make me wanna drow down! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!............ (show comment) Do ya' STILL dink AOL........ Repo't Commentby Flossee @ 12:14pm - Fri Jul 18d, 2008 ....is such some great company, Shaun? De sucka's who comment on dis bo'd is a TIny po'shun uh all de sucka's who gotsbeen ripped off by AOL. troll :-2 (show comment) In dis particular case, Repo't Commentby Shaun @ 11:12am - Fri Jul 18d, 2008 Wid all due respect t'all de previous posts, it would appear dis topic be gettin' some little off track. Ya' know? In dis case, some very supa fine lady and/o' ha' daughta' signed down fo' two separate AOL accounts. Rememba' dat she gots allowed da damn charges, which ah' dink gots been estimated t'de tune uh $60/mond, t'continue fo' de betta' part uh ten years. Dis absolutely shows an acceptance on de part uh de customer. Ah be baaad... You's duzn't arbitrarily gots any large deducshuns occur mond afta' mond widout accountin' fo' dem, and da damn transacshuns on any bankin' account fo'm should be at least somewhut detailed. Not knowin' why de debit wuz occurrin', wouldn't any sucka contact deir financial institushun when de fust started seein' such transacshuns snatch place? When it mosey on down right waaay down t'it, some service provida' has no obligashun eida' legally o' edically t'contact some consuma' and "double-check" deir decisions. Just cuz' she had two accounts o' de accounts wuz not bein' used wuz not da damn responsibility uh de service provider. Ah be baaad... Dat wuz all de responsibility t'de consumer. Ah be baaad... As fo' de individuals who claim dey gots had some difficult time kincelin' deir AOL accounts, o' wo'se yet, dose dat gots had problems kincelin' service fum multiple companies, ya' should all be some little mo'e accurate in yo' reco'd keepin'. If ya' kincel some service, do so's in writin'. Keep copies and da damn request and proof uh contact. Man! If need be, contact yo' financial institushun wid de suppo'tin' documentashun. It real ain't dat difficult, but it duz require effo't and dig itin' on de part uh de consumer. Ah be baaad... I wouldn't at all disagree dat it would be supa fine if any such company made it easia' to kincel, but as long as dey do not, dere is oda' ways much betta' at kincellashun uh a service and dey is always documented. Dere is also dose who gots had some difficult time usin' de service. Dis be way off de topic uh de sto'y, but realize dat, say, fo' every brand uh clunker dere is sucka's who "swear by" as well as "swear at" de brand. De same doodad kin apply t'large ISPs and oda' technical honky codein'. No one should disagree dat dere is many facto's which allow some honky code t'run propuh'ly, only some few uh which be de honky code's codin'. Den dere is dose who gots wo'ked fo' some company which, afta' bein' separated fum de employer, likess t'infa' de employa' wuz hangin' sump'n wrong o' unedical. Dis issue be mos' self-'splanato'y, but please dig it dat da damn fact ya' is separated fum some previous employa' is absolute cause fo' claimin' such behavio'. Mah' dig itin', as some sucka gots already stated above, dat retainin' sucka's unedically be absolutely against da damn company's policy and kin result in terminashun. In any case, baaaad reco'd keepin' should remove any such concerns. In dis particular case, de customa' signed down fo' two accounts and maintained dem fo' approximately ten years. De service provida' actually went way overbo'd wid givin' de customa' several monds uh refunds. Dis should absolutely be commendable and shows some great deal uh baaaad customa' service. puh'suasive :*** (show comment) It's some shame dat some customa' needs t'close deir account, change deir rap rod number, and move out uh de country, just. Man!.. Repo't Commentby tryto'elax @ 11:49am - Fri Jul 18d, 2008 Even afta' AOL assho' mand me dat dey would END de account and STOP de draftin', ah' continued t'monito' dem. WORD! Dey skipped one mond, and den dey started da damn draftin' again. 'S coo', bro. At dat time ah' wuz in Iraq. Ah be baaad... ah' could not contact dem again until ah' wuz back in de states. When ah' returned t'de states and contacted dem dey said,,,"Yeah ah' see where ya' kincelled 4 monds ago,,,Gee, we gave ya' some free mond". ah' wish ya' could gots listened t'my conversashun wid dem de day ah' cancelled. ah' wuz real, real, clear, ah' wuz kincellin' and goin' t'Iraq, PERIOD. De sweet little goat on de oda' end uh de line kep' assurrin' me,,"No problem", We gots'ta cancel and end da damn draftin'". ah' kep' makin' it real, real clear. Ah be baaad... PLEASE END THE ACCOUNT AND STOP THE DRAFTING. (show comment) Optin' out. Man!.. Repo't Commentby Landmine0 @ 11:16am - Fri Jul 18d, 2008 Well, Orrin loves dis "baaaad fo' business" kind'a consuma' abuse. Maybe when de Dem's dig some majo'ity it gots'ta change. (show comment) (No Subject) Repo't Commentby denook @ 11:21am - Fri Jul 18d, 2008 Dont cut puh'mission fo' sucka's t'use yo' checkin' account online! Right on! make dat daughta' start payin' ya' back fo' usin' yo' bre'd ditto :*** (show comment) Utah needs some Prayin' on de Elderly law ! Right on! Repo't Commentby abrakadabra @ 11:24am - Fri Jul 18d, 2008 When mah' moda' wuz real ill and out uh ha' mind, she left all she owned t'de Mo'mon church. Lop some boogie. When we tried t'stop ha' decision, dey brought big gun lawyers t'FORCE HER TO GIVE UNTIL IT HURT. THEY WON. WE ARE STILL APPEALING. UTAH DEFINATELY NEEDS A PRAYING ON THE ELDERLY LAW..AND SOON. ditto :*** (show comment) AOL crooks Repo't Commentby TeleMark @ 11:29am - Fri Jul 18d, 2008 I had some similar issue mah' daughta' signed down fo' de 30day trial and da damn fun began, so's I closed mah' account, den de harassment started dey sent delinquent notices dreatenin' t'ruin mah' credit it went t'collecshun agencies wuz ho'rible took some time t'get dem off mah' back, and cost some few hundred dollars also. 'S coo', bro. dese dude's is a bunch uh crooks .. stay away fum AOL at all costs. (show comment) TELEMARK....................Dito, Dito, Dito Repo't Commentby tryto'elax @ 11:55am - Fri Jul 18d, 2008 I still rememba' de wo'ds AOL used,,,"Yeah man, Sir we is cancellin' yo' account and ya' owe NOTHING. We gots'ta NOT be draftin' yo' account no mo'." ah' dun didn't even recon' dem den. 'S coo', bro....Dey dun didn't draft da damn next mond, however, as soon as dey dought ah' had fo'gots about dem, dey started draftin' AGAIN. ah' had told dem ah' wuz goin' t'Iraq and ah' had no clunker and no rap rod line.........Whut some bunch uh crooks! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Right on! ditto :*** (show comment) Dis be News? and Pres. Bush's Impeachment Hearin's Igno'ed? Repo't Commentby Snow FlakeA @ 11:52am - Fri Jul 18d, 2008 Why gots KSL not repo'ted dat yesterdy (June 17) de Crib Judiciary Committee Chairman Raz'tus Conyers, Jr. Ah be baaad... announced dat, on July 25, de Crib Committee on de Judiciary gots'ta hold some hearin' on de Impuh'ial Presidency uh Geo'ge W. Bush and possible legal responses. Acco'din' t'de Congressional Quaterly's CQToday. Slap mah fro! De Congress voted t'hold dese hearin's. De final vote wuz: Yea 238 - Nay 180. De Committee be 'spected t'examine some range uh legal and legislative responses t'allegashuns uh administrashun misconduct and deir 'espansion uh executive branch power. Ah be baaad... To watch some video about dis, go to, dig dis: http, dig dis://www, so cut me some slack, Jack.ya'tube.com/watch?v=Sz1xFCST_tg THIS be NEWS everyone! Right on! And it ain't bein' repo'ted (show comment) AOL, Of Course Repo't Commentby Michael S. @ 11:52am - Fri Jul 18d, 2008 Dis be why, 8 years ago, ah' went wid SBC, now AT&T. ah' had t'spend 30 minutes plum waitin' t'get mah' account kincelled drough dem. WORD! Dat wuz afta' havin' t'stop payments dat wuz bein' snatchn out twice in some mond. De 30 day free marketin' ploy, be to dig ya' t'use some credit card in de fust place. Dey is wo'se dan MCI as far as customa' service, and dat be not sayin' much, since MCI gots gone bankrupt. Man! (show comment) In upside 30 years uh hangin' business wid "reputable" companies, ah' have NEVER Repo't Commentby tryto'elax @ 12:08pm - Fri Jul 18d, 2008 'sperienced da damn "lies" and "deceit" dat AOL 'eshibited t'me. Dey actually committed deft towards me. ah' do many transacshuns wid companies drough bank drafts. ah' have NEVER had da damn difficulty dat AOL created. ah' do not wanna associate wid ANYONE connected wid AOL. Please keep dese sucka's away fum me.....I refuse t'associate wid dose types uh sucka's. Please note dat KSL strives t'be some family-homeyly web site, so's please keep de language clean when ya' add yo' comments. We reserve da damn right t'accept o' reject any message. Danks. You's is not logged in. 'S coo', bro. You's gots'ta be logged in t'post some comment. Man! De Fine Print, dig dis:By submittin' any content fo' postin' ya' acknowledge and agree t'de followin': KSL may, in its sole discreshun, accept, reject, censo', modify, o' remove any postin' widout yo' consent and fo' any reason o' no reason. 'S coo', bro. You's is solely responsible fo' de content ya' submit. Man! You's gots'ta not post content dat (1) violates de copyright, trademark, patent o' oda' intellectual propuh'ty right uh any dird party, (2) be libelous, defamato'y, obscene, o' abusive, (3) violates some dird party's right t'privacy, o' (4) be oderwise unlawful, distasteful, o' inappropriate. 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Old 07-18-2008, 06:50 PM   #7
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Originally Posted by sickbadthing View Post
hey now, don't fuck up this awesome thread with that kind of negativity
s'in my d is far from a negative thing.

 
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Old 07-18-2008, 06:51 PM   #8
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this thread gave me herpes

 
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Old 07-18-2008, 06:52 PM   #9
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see?

 
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Old 07-18-2008, 06:54 PM   #10
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shit fuckers kin type! Right on! Disgustin'! Right on! Repo't Commentby Victo' J. @ 10:23pm - Du Jul 17d, 2008 if dat wuz me,I would gots closed da damn bank account,Aol keeps scimmin' dis lady's account. Man! shame on AOL! Right on!Sick sucka's,sick company. Slap mah fro! ditto :***4 (show comment) steala' beware Repo't Commentby Lowell F. @ 10:31pm - Du Jul 17d, 2008 ain't dat da damn same ole sto'y? Vonage rap rod service duz de same doodad. Sign down... dey start billin'... den ya' gots'ta make sho' man yo' internet high speed provida' is compatable t'Vonage. If it ain't ya' play he! Preach it loud, bruddah! digtin' some refund. Youse on de rap rod wid dem fo' 2 hours t'get disconnected. And da damn sucka's ya' rap t'are likes Pakistani and ya' kin't dig it dem. WORD! Let's 'espo't some mo'e American jobs overseas shall we? AOL service be de same way 'sept it's in India. WORD! ditto :+21 (show comment) Yeah, but Repo't Commentby Mr_neo @ 12:30am - Fri Jul 18d, 2008 I feel fo' de lady, but mosey on down on. 'S coo', bro... ya' go 10 years not knowin' whut youse payin' bre'd fo'? Dat seems t'indicate dat maybe da damn lady dun didn't gots some clue whut she wuz hangin' o' whut she wuz rappin' about. Man! Companies need t'have great customa' service, but at da damn same time, consumers need t'be intelligent enough t'know whut dey're hangin' too. 'S coo', bro. Glad she gots sump'n back at least. Man! ah' dink she should put ha' daughta' on de hook here fo' part uh it, since da damn daughta' supposedly set it down wid ha' bank account, and neva' took care uh it. Man! Dere's plenty uh blame t'go around t'everybody involved in dis. insightful :***1 (show comment) In mah' yunga' years... Repo't Commentby Vinney @ 8:07am - Fri Jul 18d, 2008 I wo'ked call centers fo' 2 different credit card companies. One issued bod Visa and Mastercards, and da damn oda' wuz Discova' Card. ah' can't tell ya' how often dis wuz some problem wid AOL. Sucka's would gots deir card numbers changed (similar t'if ya' lost yo' card o' had it stolen) upside AOL not kincellin' deir account afta' multiple request. Man! Sometimes AOL would still find some way t'push drough charges on deir close card number. Ah be baaad... It wuz ridiculous. ditto :+8 (show comment) it be incredible Repo't Commentby Realitycheckplease @ 8:44am - Fri Jul 18d, 2008 dat any sucka would wants' AOL in de fust place, afta' all de complaints. Do ya' wanna know whut be wo'se. Try t'get rid uh de AOL software fum yo' clunker, AOL be likes some virus. ah' have tried t'help homeys dig rid uh it and it gots trojan likes capibilities, it be awful. disagree :-6 (show comment) Charges on some closed account? Repo't Commentby Shaun @ 9:28am - Fri Jul 18d, 2008 Wouldn't allowin' charges drough on some closed card be da damn fault uh de charge card company? It seems fine simple dat if de account be closed, dere would be no way "pushin' deir way drough". Eida' de transacshun centa' dun did deir job o' dun didn't. Man! If dey allowed some charge on an oderwise closed account, de fault would seem t'lie wid de charge card company. Slap mah fro! ditto :*** (show comment) fault uh de charge card company? Repo't Commentby Vinney @ 9:52am - Fri Jul 18d, 2008 are ya' kiddin'? sho' manly it wuzn't AOL's fault fo' 'esploitin' some backdoo' process dat be dere fo' oda' reasons... gimme some bust. disagree :-3 (show comment) Just some dought. Man! Repo't Commentby Shaun @ 9:23am - Fri Jul 18d, 2008 If ah' dig it ya' comment co'rectly, ya' infa' dat ya''ve had da damn same problem wid not plum one, but two different companies. Sho' manly by de time ya' had da damn problems wid issues wid de fust company, ya' would gots been mo'e protective wid de second. Widout knowin' de specifics in eida' case, havin' such ongoin' problems, one may conclude da damn issue be not wid de company but wid de usa' o' consumer. Ah be baaad... split vote :0 (show comment) Vonage? Try ACN! Preach it loud, bruddah! Repo't Commentby DAbel @ 10:20am - Fri Jul 18d, 2008 You's dink dats baaaad try ACN! Right on! Dey tout da damn same 24.95 o' whuteva' cost and dere big doodad be "It's free t'try"! Right on! Whut dey fail t'tell ya' be dat dere be still local fees and taxes which be one uh de reasons yo' regular rap rod bill be higha' also added t'deir final cost. Man! Mah' Broda' tried dem out and found his bill t'be HIGHER dan it wuz befo'e. Now de clincher, Yeah man, it be FREE t'try, but whut dey duzn't tell ya' be it cost upside a hundred dollars t'quit and go back t'yo' old carrier! Right on! If it sounds too baaaad t'be true, it probably is. ditto :+2 (show comment) $100 t'quit? Repo't Commentby Darvell H. @ 10:53am - Fri Jul 18d, 2008 No, plum sign down fo' some fool new, so cut me some slack, Jack. Duzn't cost t'quit. Man! disagree :-17 (show comment) Closin' de account? Repo't Commentby Shaun @ 10:33pm - Du Jul 17d, 2008 I'm not sho' man closin' de account would do some great deal. Dat is, de big argument here be all de charges she gots had debited fo', not plum one but, two accounts upside several years. Sidin' wid de consuma' fo' de sake uh bein' some consuma' is some dangerous route. As some consumer, sucka's need t'dig it and control deir finances better. Ah be baaad... Not dat da damn sto'y be not unfo'tunate, but AOL be hardly t'blame. ditto :+6 (show comment) Shaun Repo't Commentby Suppuh'Isaac @ 7:20am - Fri Jul 18d, 2008 You's've obviously neva' tried t'cancel an AOL account. Man! All new clunkers usin' some windows opuh'tin' system mosey on down wid free trial puh'iod internet subscripshuns. ah' signed down fo' de AOL trial. Didn't likes it and derefo'e dun didn't wants' it afta' de trial puh'iod. To kincel, one be on de rap rod fo' hours wid an unreasonably agressive customa' retenshun group. Jes hang loose, brud. Unreasonable ain't even de wo'd. Impossible fits better. Ah be baaad... Trust me, even dough it's some pain, closin' yo' bank account and openin' some new one be easier. Ah be baaad... FYI... freecreditrepo't. Man!com be de same way. Slap mah fro! Dey is very sly in de setup process. If ya' eyeball every little wo'd, (ya' know de stuff in size 2 font dat goes on fo' umpteen pages) ya' gots'ta find out dat ya' is signin' down fo' some mondly service. De fact dat da damn fust repo't be de only free repo't be actually real clear. Ah be baaad... When ah' wuz billed fo' ongoin' service and called down t'find out why, ah' learned dat da damn subscriba' by default be sin'ed down fo' continued service. It wuzn't sump'n ah' actually selected mah'self by clickin' some box. Slap mah fro! Somewhere in all dat fine print wuz some little box dat ah' could gots checked t'not receive continued service. It's some joke. De choice t'continue o' decline future service should be conspicuously placed wid de default bein' dat dere be no continued service unless ah' click de box. Slap mah fro! Not da damn opposite. ah' refuse t'cut my business t'companies dat employ such tactics. ah' finally kincelled da damn card it wuz bein' billed t'as kincellin' drough customa' service wuz some pain. 'S coo', bro. funny :***5 (show comment) Give AOL some credit. Man!.. Repo't Commentby xophrame @ 7:43am - Fri Jul 18d, 2008 All dose CD's dey sent out wuz de best free targets dat we used at da damn outdoo' range. It also made da damn ground out dere all fine and shiny. Slap mah fro! ah' also dink dose doodads could also magically reproduce if ya' left two uh dem in close proximity t'each oder. Ah be baaad... Danks AOL, de targets wuz fun. 'S coo', bro. Love, Neva' been on AOL, NEVER will. ditto :***2 (show comment) BS! Right on! Repo't Commentby Legal Eagle @ 8:13am - Fri Jul 18d, 2008 Fust, as t'AOL, dere be no need t'stay on de line and play deir game. No means no. 'S coo', bro. You's say ya' wanna kincel. If dey duzn't comply ya' tell dem ya' wanna kincel, and dat as uh dat day ya' gots'ta instruct da damn bank t'stop processin' de debits and dat ya' is now hangin' down. If anoda' payment be processed, ya' call de FTC. Dis honky chick gots no one t'blame but herself. She let ha' daughta' use ha' bank account, strike one. She dun didn't pay attenshun t'ha' account statements, strike two. 'S coo', bro. She allowed dis t'go on fo' 10 years, strike dree. As fo' yo' sto'y wid freecreditrepo't. Man!com, same sto'y. Slap mah fro! It be quite clear in everydin' I've seen fum dem dat digtin' de free credit repo't requires subscripshun t'deir service. No quesshun about it. Man! De fact dat ya' missed it indicates ya' need t'pay closa' attenshun as well. De onus be on ya'. ditto :+3 (show comment) Legal Eagle Repo't Commentby Suppuh'Isaac @ 9:46am - Fri Jul 18d, 2008 Yo' comment be written as dough it be contrary t'my opinion. 'S coo', bro. Everydin' ya' disagree wid, ah' readily admitted. Eyeball again. 'S coo', bro... ah' readily admitted dat dey made it clear de continued mondly service wuz not free. You's say dat da damn free credit repo't requires some subscripshun. Maybe dat's whut ya' is seein' now, so cut me some slack, Jack. When ah' o'dered mah' free credit repo't in fall '06 (and immediately tried t'cancel once ah' saw de fust charge)dat wuz not da damn case. It wuz some choice dat dey made fo' de consumer. Ah be baaad... De consuma' had t'find da damn buried and hidden box and unselect da damn subscripshun Youse right on anoda' point. Man! ah' dun didn't eyeball all dat fine print t'find where ah' wuz supposed t'decline da damn mondly service. ah' admitted dat also. 'S coo', bro. (It's called selective neglect. Man! We's rappin' about some $10 puh' mond subscripshun, not some crib purchase.) But dat only furda' serves t'prove mah' point. Man! One should NOT gots'ta eyeball de fine print t'NOT steal sump'n. It's also some matta' of edics and customa' homeyly business practices. Dis practice may be legal (ya''d know fo' sho' man), but it certainly ain't edical o' customa' homeyly. Slap mah fro! Yo' an atto'ney ah' presume based on yo' dojigger. I'm not an atto'ney, but ah' know about da damn reasonable joker concept. Man! Much uh de law be based on whut be reasonable. Eyeballin' fine print t'find where ah' decline some $10 service be not reasonable. split vote :0 (show comment) Good points! Right on! Repo't Commentby Darvell H. @ 11:00am - Fri Jul 18d, 2008 I had some problem wid some recurrin' product likes dis once. It wuz fum one uh dose infomercials, which ah' should NEVER gots called on. 'S coo', bro. I gave 'em mah' initial bre'd, den decided deir claims wuz 'esagerated, and decided not t'do nuthin wid it. Man! Den ah' started digtin' billed on mah' credit card, which ah' neva' recon' ah' had audo'ized. ah' called dem and dey said dat since ah' wuzn't usin' deir honky code t'make me (and dem) bre'd, dat mah' account required some montly maintenance fee. Whut de heck? I told dem t'snatch de charge off and dey kep' tryin' t'get me t'continue. ah' finally told dem dat ah' had NOT audo'ized da damn credit card charge and if dey dun did not snatch it off, ah' would contest da damn charge wid mah' credit card issua' and stash some complaint uh fraud against dem. WORD! Dey immediately stopped deir sales pitch and agreed. De charge wuz removed and dun did not occur again. 'S coo', bro. (show comment) Wow! Right on! Repo't Commentby Darvell H. @ 11:46am - Fri Jul 18d, 2008 Waaay coo', Shaun trolled me! Right on! insightful :+2 (show comment) alternative t'freecreditrepo't. Man!com Repo't Commentby S.L.C. Ut @ 8:38am - Fri Jul 18d, 2008 A couple uh years ago, some law wuz passed requirin' all dree agencies t'provide consumers wid one free credit repo't some year. Ah be baaad... De site dat wuz setup t'do dis be annualcreditrepo't. Man!com. WORD! I've used it, and yeah man dey try t'upsell ya', but no subscripshun be necessary. Slap mah fro! Dey ain't allowed t'on yo' free annual repo't. Man! insightful :*** (show comment) I had da damn same doodad happen. 'S coo', bro.... Repo't Commentby Harley Maiden @ 9:33am - Fri Jul 18d, 2008 Bod AOL and Free credit repo't. Man! AOL charged me twice some mond befo'e ah' caught it, and ah' neva' even received mah' free credit repo't, but wuz billed fo' it fo' 6 monds after. Ah be baaad... It wuz 'estremely difficult t'get any bre'd back o' kincel..... disagree :-7 (show comment) Mo'e dan one company? Repo't Commentby Shaun @ 9:44am - Fri Jul 18d, 2008 I'm surprised t'any sucka who claims t'have had problems wid MORE dan one company. Slap mah fro! It sho' man would imply dat da damn fault lies wid de consuma' and not da damn service provider. Ah be baaad... ditto :+4 (show comment) You's obviously dun didn't do yo' cribwo'k Suppuh'Isaac Repo't Commentby JH @ 9:34am - Fri Jul 18d, 2008 freecreditrepo't. Man!com be de wrong site t'go to. 'S coo', bro. You's should uh gone t'annualcreditrepo't. Man!com. WORD! Dey cut ya' yo' annual repo't fo' free and no automatic sign downs. Dis brin's down some baaaad point. Man! Duzn't any fool eva' do deir cribwo'k no mo'. I'm not blamin' dis poo' lady cuz' she duzn't use da damn internet but ANYBODY wid de internet should know not t'install AOL software. Just google AOL complaints and see whut pops down. Befo'e ah' purchase nuthin, o' sign down wid any company, ah' see whut oders say about deir service. It's plum common sense nowadays. disagree :-4 (show comment) Consider. Ah be baaad..... Repo't Commentby Shaun @ 9:47am - Fri Jul 18d, 2008 You's gots'ta consider, JH, dat dere is also dousands uh sucka's who use AOL dat enjoy deir service. ditto :+6 (show comment) Obviously Repo't Commentby Tarken @ 10:09am - Fri Jul 18d, 2008 Shawn gots bought 'estensive stock in AOL. Why else whould ya' defend da damn devil? troll :-4 (show comment) In dis particular case, Repo't Commentby Shaun @ 9:39am - Fri Jul 18d, 2008 If ah' dig it ya' comment co'rectly, ya' infa' dat ya''ve had da damn same problem wid not plum one, but two different companies. Sho' manly by de time ya' had da damn problems wid issues wid de fust company, ya' would gots been mo'e protective wid de second. Widout knowin' de specifics in eida' case, havin' such ongoin' problems, one may conclude da damn issue be not wid de company but wid de usa' o' consumer. Ah be baaad... Look, de simple trud be dat, sho' man dey duzn't wanna loose yo' account and kincellashun uh de account should be simple. Havin' some box checked o' not checked as some default be not as problematic t'de consuma' if de snatch de time t'read whut dey is agreein' to. 'S coo', bro. Cancellashun uh an account kin be plum as simple as long as de consuma' makes sho' man t'keep accurate reco'ds and wisely puts such notificashun in writin'. In dis particular case, however, de customa' subscribed t'two accounts and allowed da damn deducshuns t'occur fo' de betta' part uh a decade. Dis alone infers acceptance t'de terms uh de agreement. Man! ditto :+5 (show comment) True Repo't Commentby Jeff H. @ 8:29am - Fri Jul 18d, 2008 #1 She should gots gots ha' daughta' who jimmey'd 2 accounts wid AOL helpin' her. Ah be baaad... #2 She should gots some sucka lookin' upside ha' bills, and statements each mond. It be clear she duz not and gots not da damn abilitys t'do dis. #3 ah' cancelled mah' AOL account widout ANY problems simply on de web. Co' got d' beat! Sucka's dig demselves into dese problems and den feel likes some victum. WORD! She clearly be and dis wuz started by allowin' ha' daughta' access t'ha' back info, and den not havin' de skills t'clean it down. ditto :*** (show comment) A-O-He! Preach it loud, bruddah! Repo't Commentby Dilbo @ 11:31pm - Du Jul 17d, 2008 Dere's some reason it's pronounced as above! Right on! If ya' wants' Internet service, dig some "REAL" ISP, not dis make recon' carrier. Ah be baaad... disagree :-6 (show comment) "Real ISP" Repo't Commentby Shaun @ 11:53pm - Du Jul 17d, 2008 I would likes t'know whut ya' consida' a real ISP. If ya' duzn't likes dem o' deir service fo' one reason o' anoder, dat may be one doodad. In dis case, dey is an ISP as dey do provide internet service. ditto :+5 (show comment) AOL Repo't Commentby Wil H. @ 6:47am - Fri Jul 18d, 2008 AOL be fo' dose who wants' de ease uh havin' an ISP widout havin' t'learn some few skills. AOL makes it easy t'search on de web. Co' got d' beat! However, AOL duz scam ya' fo' de 'estra doodads dey put on deir site. ah' have found it some lot easia' to be wid some local company dat gives me access t'de web widout havin' t'navigate deir website. Besides ah' now am able t'recieve mah' mail widout AOL decidin' who kin o' kin't drow me mail. ah' get t'make dat choice and it be very refreshin'. ah' also pay less dan t'dese companies dan ah' eva' dun did t'AOL. AOL be nodin' mo'e dan some bunch uh crooks who steal bre'd fum ya' and den offa' ya' some few monds back. Ya' know? Sucka's should find some reliable serva' onstead uh de scammers AOL. ditto :+6 (show comment) who be real responsible? Repo't Commentby Cindy B. @ 4:55am - Fri Jul 18d, 2008 I do feel fo' dis lady. Slap mah fro! She probably had no real knowledge uh de charges t'ha' account. Man! However, at da damn time ha' daughta' signed on t'AOL, ya' had t'provide some bank account o' credit card, even fo' some free trial. Why dun did ha' daughta' use ha' moder's account info'mashun? And, if ha' daughta' had ha' puh'mission, why dun didn't ha' daughta' follow down t'make sho' man de account wuz actually kincelled? De daughta' bears responsibility here. I've been on AOL fo' de majo'ity uh de last 10 years and I've neva' had some problem wid dem, even when I've called dem t'cancel mah' accounts. troll :-11 (show comment) (No Subject) Repo't Commentby Fuh'rinasaul20 @ 5:21am - Fri Jul 18d, 2008 de one responsible be high gas prices. and how do ya' let charges likes dat go on fo' so's long. What it is, Mama!.. ah' dink she owes de public fo' bein' so's dumb and makin' us eyeball dis as top uh de news. ditto :+4 (show comment) We need much betta' customa' service acshun in whut we say, and in our acshuns! Right on! Repo't Commentby B Happy 4 Eva' @ 5:39am - Fri Jul 18d, 2008 De lady needs t'get wid de oda' consumers dat feel ripped off (and dat shouldn’t be too hard t'do), and dig dem t'pay de full amount dey owe. Dey need t'pay her. Ah be baaad... Many big companies dink dey kin dig away wid dis crap and dey fo'get dat da damn customa' is de one payin' deir bills! Right on! split vote :0 (show comment) (No Subject) Repo't Commentby Legal Eagle @ 8:18am - Fri Jul 18d, 2008 Why do dey need t'pay her? Where be de liability fo' ha' own lack uh responsibility? ditto :*** (show comment) I agree Repo't Commentby AJigga fum Mah'space @ 9:09am - Fri Jul 18d, 2008 She should gots closed ha' account years ago. 'S coo', bro.. and lettin' it go dat long and plum assumin' dey wuz bank fees.. mosey on down on. 'S coo', bro. She's lucky she gots $500 out uh it. Man! split vote :0 (show comment) Dink about it, do Repo't Commentby Darvell H. @ 11:06am - Fri Jul 18d, 2008 I recon' ya' is right, it wuz ha' responsibility as some consuma' to know whut she wuz payin' fo'. But why dun did AOL offa' $500? Dey dun didn't gots any liability, but it shows us sump'n, ah' dink. Ya' know? AOL KNOWS about dis problem and dey wants' news coverage uh it t'GO AWAY. Dey probably collect dousands uh times mo'e dan $500 puh' mond plum on do'mant accounts. Dey kin test fo' do'mant accounts. ah' mean, real, if some fool duzn't log in fo' ten years? Yeah, dey know, so cut me some slack, Jack. Still, it's de consumer's responsibility, but AOL knows about da damn problem and dey likes it. Man! ditto :+2 (show comment) paulsaul20 Repo't Commentby *LJ* @ 10:13am - Fri Jul 18d, 2008 nobody be MAKING ya' eyeball dis article...o' is dey?? ditto :***2 (show comment) AOL Repo't Commentby Wil H. @ 6:26am - Fri Jul 18d, 2008 I had AOL at one time and digtin' dem t'cancel an account be mos' impossible. ah' cancelled mah' account 3 times and dey NEVER had some reco'd uh my account bein' kinceled. ah' had t'cancel mah' credit card t'get dem t'stop and even den dey sent mah' account t'collecshuns. AOL duz not likes t'have sucka's leave dem and dey gots'ta do nuthin t'keep ya'. Once some member, always some member. Ah be baaad... ah' am sho' man dat dis ladies daughta' cancelled da damn account, AOL plum refused t'document it as if dey gots no reco'd, den ya' neva' cancelled it. Man! Dey keep real poo' reco'ds t'prove dat ya' neva' contacted dem. WORD! ah' would not Recon' AOL on nuthin dey say about dis account. Man! funny :+2 (show comment) AOL 'esecs should DIAF Repo't Commentby markharr @ 8:59am - Fri Jul 18d, 2008 When dis company inevitably fails dey should make it some nashunal holiday. Slap mah fro! offtopic :-2 (show comment) So's dis be news? Repo't Commentby Frank C. @ 9:12am - Fri Jul 18d, 2008 So's dis be news and when Comcast terminates Internet accounts uh Salt Lake Valley residents it's not? KSL gots a real screwy sense uh whut's news. But dat's ok. Ya' know? Dey wuz scooped by Fox 13 AND Gephart along wid Wuzhin'ton Post, Boston Globe and da damn New Yo'k Times. www, so cut me some slack, Jack.comcastissue.blogspot. Man!com Oh and it looks likes we's digtin' Fiba' to de Node (not da damn crib) drough Qwest. Man! But uh course I'm still rootin' fo' Utopia fiba' to de crib. Now if only West Jo'dan would finally join as some NON Pledgin' member. Ah be baaad... At least dat would dig de ball rollin'. Regards ditto :***3 (show comment) I would gots sued dem fo' de full $6,037 plus punitive damages Repo't Commentby SamBecks C. @ 10:24pm - Du Jul 17d, 2008 AOL needs t'be punished. disagree :-3 (show comment) Curiously Repo't Commentby Shaun @ 10:29pm - Du Jul 17d, 2008 Curiously, on whut grounds? Permission wuz given years ago fo' de account t'be debited. Chargin' de account went on fo' years. How would goin' t'court solve nuthin oda' dan ya' sayin' "I'm suin' dem". Intelligently, de only doodad ya' would gots been out be de court costs and servin' fees. And if ya' intend on suin' fo' de full amount, ya' won't be hangin' so's in some small claims court. Man! You's betta' be prepared t'pay fo' legal council. ditto :***0 (show comment) I doubt it Repo't Commentby JustDinkin'OutLoud @ 11:33pm - Du Jul 17d, 2008 Why would dis honky chick, o' ha' daughter, o' whoeva' it wuz, jimmey TWO accounts when dis olda' lady duzn't even own some clunker? ah' dink sump'n's fishy wid AOL, and it's called "takin' advantage uh one cuz' of deir weakness." I'm sho' man dis ain't de fust time she tried t'stop de billin'. I've wo'ked at some bank and know fust-hand how difficult it kin be t'stop automatic payments, so's I side wid dis honky chick. AOL knows 'esactly whut dey're hangin', and dey'll keep it down as long as sucka's duzn't stand down and make mo'e noise! Right on! ditto :+5 (show comment) You's gots some great point Repo't Commentby FeS2 @ 6:14am - Fri Jul 18d, 2008 I dink Utah gots a "Preyin' on de elderly" law, so cut me some slack, Jack. It should be invoked. ditto :+3 (show comment) Utah. Lop some boogie... Repo't Commentby Wil H. @ 6:58am - Fri Jul 18d, 2008 has real few laws t'protect consumers. Utah passes real few laws dat gots'ta real protect ya' fum companies as dey feel dey should not hampuh' some business t'provide ya' wid deir service. No matta' how shoddy dey may be. Businesses gots mo'e rights dan ya' as de consumer. Ah be baaad... Utah protects de scammers and da damn crooks who prey downon ya' de consumer. Ah be baaad... Utah rarely goes t'bat fo' de consumer. Ah be baaad... Many states protect deir sucka's fum businesses dat provide shoddy services, used wheels sales dudes dat sell ya' some lemon, credit card companies dat charge ya' high intrest, and da damn high intrest fum de quick cash loan sharks. Utah allows businesses t'scam ya' widout any repuh'cussions whut so's ever. Ah be baaad... It be ya' de consuma' who be responsable t'make sho' man dat ya' is not scammed fum any business. Basically Utah allows ya' t'be scammed, robbed and snatchn advantage uh by businesses. You's gots no protecshun and no right t'be protected by unscrupulous businesses. ditto :+5 (show comment) Why? Repo't Commentby Scybo @ 10:31pm - Du Jul 17d, 2008 She could try t'sue but she wouldn't win cuz' she dun didn't eyeball de fine print when she jimmey'd de accounts. Always eyeball de fine print (and neva' jimmey an AOL account). De fine print clearly states dat afta' de free trial puh'iod dey would automatically start billin' her. Ah be baaad... Why do ya' dink dey require some credit card t'jimmey a trial account? I duzn't blame ha' fo' bein' downset dough. Lop some boogie. ah' would be fine downset too. 'S coo', bro. She should be grateful she gots $500 back fum dem. WORD! Usually de most dey gots'ta eva' refund be $90. AOL duz need t'make it easia' to kincel accounts. Dat be fo' sho' man. ditto :+5 (show comment) 2 accounts... Repo't Commentby Wil H. @ 6:38am - Fri Jul 18d, 2008 I doubt dis lady jimmey'd 2 accounts and ah' know AOL ripped ha' off. If ya' investigate dis fully ya' gots'ta see dousands uh sucka's complainin' uh de same doodad. Dis be not an isolated instance uh one sucka' bein' ripped off. AOL counts on ya' not checkin' yo' bank account o' credit card account fo' any sucka who could be rippin' ya' off. AOL be a dief and dey need t'be punished fo' bein' some dief! Preach it loud, bruddah! Any sucka who dinks dis be a problem uh she dun didn't eyeball de fine print, she dun didn't try t'cancel de account o' dat she deserves dis cause she be stupid needs t're-examine deir evidence uh dis. AOL be still down t'deir old tricks. Afta' all it be easia' to beg fo' fo'giveness afta' dey gots yo' bre'd in deir bank account. Man! Companies likes dis need t'held accountable fo' deir practices. troll :-4 (show comment) Sue fo' whut? Repo't Commentby Vick T. @ 6:03am - Fri Jul 18d, 2008 Why sue AOL, dey dun did nodin' wrong. What it is, Mama! De daughta' set down 2 accts, agreed t'terms uh service and entered some bank card TWICE! Right on! If dey dont eyeball whut dey is settin' down and dont kincel de accts, den too baaaad so's sad in mah' opinion. 'S coo', bro. Here's an idea. WORD!.....keep betta' track uh yo' bank account! Right on! ditto :+6 (show comment) I see ... Repo't Commentby Wil H. @ 7:17am - Fri Jul 18d, 2008 You's gots neva' dealt wid AOL. ah' doubt da damn daughta' set down 2 accounts. ah' duzn't doubt dat AOL set down 2 accounts t'get double da damn bre'd. ah' have dealt wid AOL and ah' have caught dem wid deir lies. ah' have had mah' bre'd stolen fum me. ah' had t'cancel mah' Credit Card t'stop dem fum takin' mah' bre'd and den dey tried t'collect fum me drough some collecshun company. Slap mah fro! ah' cancelled mah' account 3 times in 3 days and it wuz neva' cancelled. Dey would disconnect me, but an hour lata' I wuz reconnected. Once ya' is connected wid AOL ya' is connected t'dem fo' life. Dey gots'ta not let ya' kincel deir service. Fo' any sucka t'say dat dis old lady be responsable be unfair t'dis lady. Slap mah fro! AOL be to blame wid shoddy reco'ds and refusin' t'disconnect some sucka fum deir netwo'k. Ya' know? AOL should be ashamed uh deirself fo' stealin' dis ladies bre'd. If ya' gots neva' tried t'cancel an account wid AOL, den ya' gots no idea whut ya' is talkin' about and should stay quiet. Man! On some sucka'al note t'Vick T...I trolled ya' as ya' gots no clue as t'whut ya' is talkin' about when it comes t'AOL...You's kin keep track uh yo' account and AOL gots'ta still steal fum ya'. You's kin call dem daily and dey gots'ta not kincel yo' account. Man! AOl gots dousands uh dis kind'a complaint accross de country. Slap mah fro! You's kin find sucka's who set downo one accoung and ended down wid 2 accounts, who kin not kincel deir account, who is bein' billed afta' dey kincel deir account and ya' gots'ta find AOL gots stolen fum all uh dese sucka's. So's quit bein' an ostrich and dig yo' haid above da damn ground... split vote :0 (show comment) (No Subject) Repo't Commentby Legal Eagle @ 8:28am - Fri Jul 18d, 2008 I'll cut ya' de benefit uh de doubt on yo' own 'espuh'ience, dough it differs greatly fum mah' own. 'S coo', bro. However, at whut point be sucka'al responsibility relevant? As baaaad as ya' say AOL is, dere be absolutely no reason dat dis should gots even happened, much less gone on mo'e dat 6 monds. Fust, dis started when de lady wuz 64, but wuz done by ha' daughter. Ah be baaad... Assumin' dis lady gave bird t'dis daughta' at 40, dat would make da damn daughta' 24, at which point she should gots been able t'pay fo' AOL widout mom's bank account. Man! However, overlookin' dat fact, afta' tryin' t'cancel and not havin' luck afta' two monds, I'm callin' de BBB, de state and da damn FTC, wuz some sucka gots'ta get da damn charges t'stop. Jes hang loose, brud. Dere be absolutely no reason fo' dis t'have dragged on fo' 10 years. Ha' own fault. Man! (show comment) I’m sidin' wid AOL on dis one. Repo't Commentby Raz'tus smallberries @ 11:34am - Fri Jul 18d, 2008 Dis lady allowed unknode charges t'go on mond afta' mond fo' 10 years? Dis lady deserves t'have ha' $6000 snatchn fum her. Ah be baaad... AOL simply dought she had two accounts jimmey'd and wuz hangin' deir co'po'ate duty uh providin' ha' Internet service. True she says she tried t'cancel de service 10 years ago. 'S coo', bro. If dat wuz de case, she should gots snatchn co'rective acshun 9 years and 11 monds ago. 'S coo', bro. So'ry lady, ya' dig whut ya' deserve. Raz'tus Smallberries. disagree :-8 (show comment) Consider. Ah be baaad..... Repo't Commentby Shaun @ 10:26pm - Du Jul 17d, 2008 As much as many sucka's may wanna side wid de consuma' in dis instance, bein' consumers ourselves, ah' would gots'ta find fo' AOL in dis case. In o'da' to use AOL's 30 day offer, ya' needed t'cut a bank account o' charge account number. Ah be baaad... Dere real wuz no disguisin' de fact dat if ya' dun didn't kincel de membership afta' a puh'iod uh time, yo' account would be charged. Now ah' agree dat some lot uh sucka's complain dat dey find it difficult t'cancel an AOL account. Man! ah' can't say ah' disagree wid dem. WORD! However, all one needs t'do in o'da' to kincel deir account be PUT IT IN WRITING AND SHOW PROOF THAT THE CANCELLATION HAS BEEN SENT TO AOL. If one dinks dat may be too difficult, one should also not sign down fo' de account t'begin wid. In addishun t'dis, how many years gots de customa' gone havin' ha' account debited? At some point, one gots'ta snatch responsibility fo' deir own finances. It be sad dat dis customa' is out da damn $6000 plus dollars, as it sounds likes she could real use it, but KUDOS t'AOL fo' offerin' ha' a partial refund. Dat kind'a company be one we kin all suppo't! Right on! ditto :+4 (show comment) (No Subject) Repo't Commentby Beatus @ 10:30pm - Du Jul 17d, 2008 Youse kiddin', right? ah' have t'recon' de internet providers gots some idea uh how much deir service be bein' used by consumers. Dis lady dun didn't even gots some clunker. Deir offa' wuz some joke, not sump'n t'be lauded. Mo'eover, deir offa' wuz made afta' de media gots involved. Dere's nodin' dere t'be proud of. AOL be a real piece uh wo'k, but ah' also gots'ta wonda' about da damn daughter. Ah be baaad... ah' dink she owes ha' moda' some bre'd. disagree :-6 (show comment) Agreement. Man! Repo't Commentby Shaun @ 10:40pm - Du Jul 17d, 2008 I duzn't know uh anywhere widin AOL's agreement dat if de accounts go unused, de subscriba' is entitled t'some radical refund. And yeah dude, dey offered some greata' refund afta' de media gots involved, but clearly dun did not even gots'ta do dat. Man! Dey wuz not givin' some complete refund, so's de reason fo' offerin' de amount back wuz not t'get on de baaaad graces uh KSL. Considerin' dis customa' had subscribed t'de accounts fo' years, dey could gots easily said dey would not refund nuthin. ah' dink it wuz truly great uh dem t'offa' a kind hand in offerin' any fo'm uh refund. Not dat ah' would agree wid big business in plum any case, but not hangin' so's in dis case be nodin' mo'e dan tryin' t'back some consuma' fo' de only purpose uh backin' de consumer. Ah be baaad... Dat is, well we'd all likes de little dude (o' gal) t'win, but in dis case, de consuma' wuz clearly in de wrong. What it is, Mama! ditto :+5 (show comment) Seriously. Slap mah fro!.. Repo't Commentby Roenick @ 10:46pm - Du Jul 17d, 2008 "KUDOS t'AOL fo' offerin' ha' a partial refund. Dat kind'a company be one we kin all suppo't! Right on!" Dude, lemme guess..... You's wo'k fo' AOL, right? Shut it, please! Right on! disagree :-15 (show comment) AOL Repo't Commentby Shaun @ 10:48pm - Du Jul 17d, 2008 Why would ya' dink ah' wo'k fo' AOL? Just cuz' I recognize some company hangin' de right doodad. ditto :***0 (show comment) Well... Repo't Commentby Roenick @ 10:52pm - Du Jul 17d, 2008 Well, maybe it's dat ya' seem t'know an awful lot about da damn companies policies o' puh'haps it's yo' undyin' suppo't and love fo' dem. WORD! I agree dat dis honky chick wuz honkyfoolish in not checkin' ha' account mo'e closely but if some company gots already been in trouble fo' dese kinds uh practices in multiple areas around da damn country, I'm not sho' man dat ah' would be givin' "KUDOS t'AOL" Do ya' real dink dat dey gots been hangin' de right doodad? Come on, man. 'S coo', bro. disagree :-9 (show comment) Absolutely Repo't Commentby Shaun @ 11:07pm - Du Jul 17d, 2008 Absolutely. Slap mah fro! Dey wuz great in refundin' part uh de charges snatchn. 'S coo', bro. You's kin't possibly recon' dey should gots refunded years and years uh charges. And tellin' anoda' usa' of de site t'"Shut it" an absolutely terrible attitude and quite tellin' uh yo' level uh maturity. Slap mah fro! Not agreein' wid some particular puh'spective be absolutely fine, but usin' any fo'm uh derogato'y statement, such as dis, be unbecomin'. ditto :+5 (show comment) Fair enough. Lop some boogie.. Repo't Commentby Roenick @ 9:00am - Fri Jul 18d, 2008 Fair enough about da damn "Shut It" comment. Man! Please accept mah' apologies. As t'de oda' statement, no, ah' duzn't recon' dat dey should gots'ta refund da damn entire amount. Man! Dey wuz obviosly widin deir legal right t'do so. 'S coo', bro. Dat bein' said, AOL gots alway had predato'y practices when it comes t'handlin' deir memberships. Dey gots NOT been hangin' de right doodad and gots been punished repeatedly in courts uh law around da damn country. Slap mah fro! Like ah' said befo'e, ah' duzn't dink dat dis honky chick wuz entitled t'a refund, but ah' have some hard time seein' how AOL be a great company, deserve KUDOS, o' should be suppo'ted by any sucka at all. Frankly, I'd likes t'see all uh dese kinds uh companies go out uh business. disagree :-5 (show comment) How would AOL know she duzn't gots some clunker? Repo't Commentby Emophiliac @ 7:15am - Fri Jul 18d, 2008 All AOL knows be dat some sucka set down an account usin' ha' bank info'mashun. Dat's all it needs t'know, so cut me some slack, Jack. De issue uh 2 accounts, dough, duz stand in de ladie's favo', if de 2 accounts is virtually identical. If dey is unda' different dojiggers, dough, such as de lady and ha' daughter, den again I'd say she be out uh luck. Ya' know? ah' could imagine dat as bein' sump'n some reasonable sucka' might do. 'S coo', bro. Heck, maybe da damn daughta' screwed doodads down and reentered da damn info'mashun. And, waitin' 10 years? (show comment) (No Subject) Repo't Commentby Raz'tus smallberries @ 11:40am - Fri Jul 18d, 2008 If ah' steal some new wheels and neva' roll it, should da damn dealership be responsible t'ensho' man ah' am utilizin' mah' new purchase? No. 'S coo', bro. Den why should AOL be any different? Snatch responsibility fo' yo' own acshuns. If ah' wuz dis lady, I’d snatch mah' AOL 30 day trial disk and put it on e-bay fo' $6000 statin' it be “vintage, likes new” and “used only once”. Whut she gots is some valuable collecto's item. WORD! Raz'tus Smallberries ditto :*** (show comment) I agree wid ya'! Right on! Repo't Commentby Greg G. @ 10:49pm - Du Jul 17d, 2008 Dis lady gots'ta snatch some responsibility. Slap mah fro! She said she dought da damn charges wuz bank fees?? It said AOL Service right on de bill. Debbie Dujanovic kep' sayin' how hard it be to kincel AOL...THIS LADY NEVER CALLED TO CANCEL UNTIL 10 YEARS LATER! Preach it loud, bruddah!! Right on! Not AOL's fault. Man! She let ha' daughta' use ha' checkin' account t'set dis down so's she had t'know it wuz goin' t'charge her. Ah be baaad... If she dun didn't know ha' daughta' used ha' checkin' account make ha' pay ha' back cuz' she had no control uh ha' daughter. Ah be baaad... It's not hard t'set down two accounts, ha' daughta' wuz obviously clunker illiterate, again, not AOL's fault. Man! Maybe it be hard t'cancel AOL but in dis case dat had nodin' t'do wid it. Man! Dis wuz some wuzted "investigashun". ditto :+4 (show comment) daughters duzn't always"ax'" t'use deir parents accounts o' credit cards.... Repo't Commentby Cady C. @ 11:42pm - Du Jul 17d, 2008 And dis honky chick dun did not sign down fo' any service. Fraud somewhere here, and AOL knows dat not everyone eyeballs every charge on every piece uh sheet. She wuzn't billed, it wuz snatchn electronically fum ha' account, and soon as she disputed it it should gots stopped and stashd as fraud. I mean, mosey on down on. 'S coo', bro. Whut if dis wuz yo' mom? I wo'k in customa' service and dis would be and be utterly unacceptable fo' AOL t'cheat ha' and steal fum ha' dis kind'a bre'd. disagree :-5 (show comment) Wid all respect, Repo't Commentby Shaun @ 12:40am - Fri Jul 18d, 2008 Wid all respect, if de daughta' used an account dat wuz not her's, no' dun did she gots puh'mission t'use da damn account, de fraud would be on de part uh de daughta' and yeah dude, ah' recon' she could gots charges brought against ha' fo' hangin' so. 'S coo', bro. But, again, de sto'y duz not go into dat part uh de transacshun. Sympady would dictate dat any child may likes t'see deir parent dig back some refund fum years uh charges, but dis duzn't mean it should happen o' even dat da damn debto' dun did nuthin wrong. What it is, Mama! ah' dink it wuz wonderful dat dey wuz willin' t'refund nuthin, as dey had no real reason t'do so. 'S coo', bro. If ah' were da damn daughter, ah' might suggest watchin' upside my mom's account, makin' sho' man dis dun didn't happen again. 'S coo', bro. And so, as ya' might be able t'infer, ah' do snatch 'sepshun t'claimin' ha' mom wuz cheated out uh any kind'a bre'd. disagree :-1 (show comment) (No Subject) Repo't Commentby Legal Eagle @ 8:38am - Fri Jul 18d, 2008 Dis honky chick dun didn't sign down, but ha' account wuz used t'sign down. It be ha' burden t'prove dat it wuz unaudo'ized. It be ha' obligashun t'review ha' financial info'mashun and ensho' man all be in o'der. Ah be baaad... If dere be fraud, dat could gots been dealt wid, but da damn time be likesly long since past. Man! If dis wuz mah' mom, I'd try and dig whut ah' could back, plum as she gots done, and den ax' why she gave mah' sista' de bank info, o' at least why she waited 10 years t'say nuthin. I'd be careful usin' wo'ds likes cheat and steal knowin' only dis honky chick's version uh de sto'y. Slap mah fro! ditto :+4 (show comment) Remind Me To Neva' Do Business Wid Shaun! Right on! Repo't Commentby Isaac C. @ 11:03pm - Du Jul 17d, 2008 You's sound likes plum as big some crook as AOL. Stealin' be wrong no matta' how ya' rashunalize it. Man! AOL kin sho' manly see if some sucka gots neva' used da damn service fo' such some long puh'iod. Recon' me dey know whut dey is hangin' and dey know dey is gettin' paid and givin' nodin' in return. 'S coo', bro. Remind me neva' to do business wid ya' Shaun. 'S coo', bro. troll :-4 (show comment) Already covered. Repo't Commentby Shaun @ 11:27pm - Du Jul 17d, 2008 I dink dis wuz already covered in some previous post, but maybe ya' gots some insight dat ah' ain't aware of. Do ya' know if dere be some area uh de AOL agreement dat states if an AOL account be not used, some po'shun uh de charges may be refunded? I's gots'ta be truly not one who recon's in tellin' sucka's, plum a'cuz ah' may not agree wid deir posishun on some particular subject, dat ah' feel dey is dishonest. Man! No' would ah' eva' tell ya' such some din'. I do recon' dat dis customa' has some responsibility t'oversee ha' own account and da damn charges dat snatch place wid it. Man! To gots allowed it t'continue fo' so's long infers some certain amount uh acceptance and responsibility. Slap mah fro! I t'feel so'ry fo' ha' if she dun did not intend t'have da damn account, but dat duz not alleviate ha' own responsibility. Slap mah fro! ah' do recon' AOL wuz 'sepshunal in refundin' as much as dey dun did. Dey wuz clearly tryin' t'make sho' man she wuz not bein' snatchn advantage uh and wuz tryin' t'be real fair t'her. Ah be baaad... split vote :0 (show comment) As long as youse editin' oders' posts . . . Repo't Commentby JustDinkin'OutLoud @ 12:12am - Fri Jul 18d, 2008 You's may wanna notice dat da damn wo'd "to" real should be "too" in de last paragraph dere. Just some little sump'n t'dink about. Man! Dere's actually some great wo'd fo' dat real doodad: co'rectin' de erro's uh oders while makin' an erro' yo'self. ah' plum wish ah' could rememba' whut it is! Right on! ditto :*** (show comment) Befo'e trollin' dat comment . . . Repo't Commentby JustDinkin'OutLoud @ 9:13am - Fri Jul 18d, 2008 Find da damn posts titled "Cady, Cady, Cady," and "Dis Post" furda' waaay down de bo'd, and ya''ll know why ah' said whut ah' dun did. Shaun be co'rectin' grammar and typos along wid not admittin' he/she wo'ks fo' AOL! Right on! insightful :+6 (show comment) de oda' side Repo't Commentby Jani S. @ 11:19pm - Du Jul 17d, 2008 as some business owna' who duz online transacshuns, ah' know fo' some fact dat da damn burden uh proof wid any internet transacshun lies wid de company, not da damn consumer. Ah be baaad... ah' have had customers purchase mah' internet service product (which clearly states de terms uh service and kincelashun policy on de steal page) use it fo' monds (I kin track usage) den go t'deir financial institushun and claim ah' am chargin' dem fo' some service dey duzn't use, and da damn financial institushun gots'ta charge back mah' account widout any furda' proof - and ah' can dispute da damn chargeback but if ah' duzn't gots some signed receipt, which dere ain't cuz' it be an internet transacshun, den de chargeback be mos' neva' reversed - so's basically, dose customers bilked me out uh monds uh service and ah' can't prove any differently, even if ah' provide da damn usage charts. However, if some customa' can prove dat dey accidently set down two accounts on de same day (which kin happen if dey click de steal button twice befo'e da damn page refreshed) ah' always refund da damn second charge - dat be plum baaaad customa' service. Wid dis situashun, ah' feel baaaad fo' de old honky chick - obviously she be not clunker/internet savvy at all, and ha' daughta' took advantage uh ha' access t'mom's account. Man! Dis lady be 74 years old - how old be ha' daughter? ah' dink de daughta' should pay ha' mom back some, but ah' do dink AOL should gots refunded da damn cost uh de second account - dat wuz obviously an erro'. If dis be a problem in some lot uh states dough, likes de article states, AOL betta' do some serious customa' service overhaul o' dey is goin' t'be payin' out some lot mo'e in litgashun dan $500 t'an old honky chick. ditto :+4 (show comment) de oda' side part deux Repo't Commentby crosstalk @ 12:21am - Fri Jul 18d, 2008 Actually dis happened wid me wid AOL years ago. 'S coo', bro. ah' wuz one uh dose who apparantly gots "slammed" i.e. signed down widout mah' puh'mission by some overzealous employee/telemarketa' who called me on de rap rod (and ah' already had internet service wid some sucka else). It's one doodad where it happens wid one o' two sucka's. But hundreds? ah' say burn AOL at da damn ssnatch. Dey should know waay betta' by now, so cut me some slack, Jack. Make dem return *all* uh de bre'd. Esp. Jes hang loose, brud. upside de fact dat she wuz billed fo' *two* accounts. disagree :-2 (show comment) Slammed? Repo't Commentby Vick T. @ 6:31am - Fri Jul 18d, 2008 If some sucka called ya' (which dey dont) and set down an account widout yo' knowledge den dat means ya' gots'ta have given dem yo' credit/debit card widout yo' knowledge too. 'S coo', bro. You's CANT set down an account widout enterin' some payment medod so's it be kind'a hard fo' some telemarketa' to guess whut yo' card numba' is and set down an acct. Man!....snatch some responsibility fo' yo' finances! Right on! ditto :+3 (show comment) Lets see... Repo't Commentby Wil H. @ 7:34am - Fri Jul 18d, 2008 I gots had AOL and it be hard t'set down 2 accounts at once. ah' have t'go drough de same procedure t'set down de second account as ah' dun did de fust account. Man! Dis be not da damn fust time AOL gots been accused uh settin' down duplicate accounts on some sucka. AOL be famous fo' steallin' bre'd fum deir subscribers. ah' should not need t'point out dat AOL ALREADY gots yo' account numbers as ya' plum electronicly gave dem t'AOL. It be not hard fo' dem t'set ya' down some second account. Man! Dey kin even do it by havin' de clunker set it down fo' ya'. ah' can see ya' is an AOL kick d' cud hard. Maybe it be time t'leave AOL fo' some real ISP dat be honest and fair. Ah be baaad... Besides ya' duzn't need software wid many uh de oda' ISP's dat is around and ah' get betta' service dan AOL be even capabile of. De best move ah' eva' made wuz t'get away fum ISP's likes AOL. ditto :+7 (show comment) Oh mah' gosher Repo't Commentby Cady C. @ 11:37pm - Du Jul 17d, 2008 Shaun shaun shaun. 'S coo', bro.....she dun did not jimmey de account. Man! And curiously aol said 2 jimmey'd on de same day, ah' know dat be one uh deir ways uh stealin' fum de customer. Ah be baaad... Ha' daugda' dun did it, and granted dere should gots been mo'e communicashun, but obviously AOL took advantage uh de situashun. Wait till yo' old and livin' on $900.00 some mond and havin' $60.00 snatchn away fo' sump'n dat ya' probably duzn't even know whut it is. She neva' even owned some clunker. Kudos? She neva' had da damn service at ha' crib. Duh. Lop some boogie.... troll :-7 (show comment) Cady, Cady, Cady. Slap mah fro!.. Repo't Commentby Shaun @ 11:51pm - Du Jul 17d, 2008 Cady, Cady, Cady. Slap mah fro!.. (notice each uh de wo'ds should be capitalized and some comma followin' each ;-) She may o' may not gots jimmey'd de account. Man! De sto'y neva' covers de info'mashun on how ha' daughta' may gots gots ha' account info'mashun. I'm not sho' man any sucka could rememba' if it had been some decade ago. 'S coo', bro. Remember, AOL be not some small mom and pop sto'e waaay down de street. Man! Dey is a larga' service provida' and, I'm sho' man, had not one individual hired t'plum snatch care uh dis particular situashun. Dere be nodin' against signin' down fo' two accounts. Many families gots mo'e dan plum one internet account. Man! Next, I'm not aware uh anywhere in de sto'y it rapped uh how much income dis lady had comin' in o' even how much some mond she wuz bein' debited fo' each account. Man! I's gots'ta be also not aware uh anywhere in any agreement dat requires one much own some clunker in o'da' to subscribe t'an account. Man! It be possible t'use da damn account on oda' systems o' gots it (o' dem) fo' some variety uh oda' reasons. So's as oders gots also stated, de company had absolutely no reason t'refund any po'shun uh de charges, let alone $500. So, yeah dude, KUDOS t'dem. WORD! Dey refunded some fine large sum uh bre'd when dey could gots refused t'do nodin'. split vote :0 (show comment) Just FYI Repo't Commentby wilco64256 @ 8:52am - Fri Jul 18d, 2008 It should eyeball, "refused t'do nuthin." And ah' duzn't steal de line dat some 64-year-old honky chick would be payin' fo' two dial-up internet connecshuns in ha' crib at da damn same time. ah' duzn't even knode any fool dat pays fo' two separate internet accounts in de same crib, it's far cheapuh' t'plum set down some small netwo'k in yo' crib. De reason she gots $500 refunded? De news gots ha' higha' up de co'po'ate complaint chain. 'S coo', bro. De higha' ya' dig, de mo'e bre'd dat sucka' be audo'ized t'refund. And AOL gots a track reco'd here, dey've been in serious trouble in de past regardin' deir kincellashun policies (o' lack dereof) and settin' down duplicate accounts. Sho' man, she should gots kep' track uh ha' bank account better, but dat duzn't make whut AOL dun did acceptable. At da damn VERY least she should be refunded half uh de total charges fo' de second bogus account dat wuz setup. Jes hang loose, brud. And yeah dude, AOL be able t'track usage so's it'd be real simple fo' dem t'look and see dat she duzn't even use da damn service. troll :-1 (show comment) Arbitrarily. Slap mah fro!.. Repo't Commentby Shaun @ 10:03am - Fri Jul 18d, 2008 So's ya''ve arbitrarily mosey on down up wid de refund one half de amount. Man! Look, dis customa' signed down fo' two accounts approximately ten years ago. 'S coo', bro. It be not down t'any sucka but herself t'know why she signed down fo' two separate accounts. And, frankly, if ha' daughta' had been de one signin' down, I'd be surprised if she would rememba' de 'esact details uh de transacshun so's long ago. 'S coo', bro. She had two accounts and allowed da damn charges t'continue drough de last decade. Dis absolutely infers an acceptance t'de terms uh de contract. Man! And, as stated befo'e, ah' ain't aware dat if some consuma' duz not use o' actively use deir account(s) dey is entitled t'any fo'm uh refund. In dis case, AOL went way beyond whut wuz required by issuin' such some large refund. troll :-1 (show comment) Dat wuzn't da damn only erro' Repo't Commentby JustDinkin'OutLoud @ 10:17am - Fri Jul 18d, 2008 Dere's also, "requires one much own some clunker . . . ." Whut duz dat mean, Shaun? Funny how quickly youse pointin' out da damn erro's in oders' posts, but is makin' dem in yo' own. 'S coo', bro. Karma, mah' dear. Ah be baaad... troll :-1 (show comment) Shaun Repo't Commentby gemstone @ 11:15am - Fri Jul 18d, 2008 If some sucka' duzn't own some clunker, why would dey wants' an internet service? Why do ya' keep defendin' some company dat be knode fo' scammin' sucka's? disagree :-2 (show comment) (No Subject) Repo't Commentby Vick T. @ 6:35am - Fri Jul 18d, 2008 You's "know" dat dis be one uh deir ways uh stealin' bre'd?? You's is kiddin' right? How would ya' know dis, dun did ya' wo'k fo' dem and do dis? To set ANY AOL account ya' gots'ta agree t'de terms uh service and enta' yo' payment medod, so's any sucka wid 2 accts dun did dis twice. ah' dont see how AOL gots nuthin t'do wid dat. Man! ditto :+3 (show comment) (No Subject) Repo't Commentby Draconis @ 6:15am - Fri Jul 18d, 2008 Mah' mama at one point had an AOL account she called not once but 3 times t'have dem kincel de account. Man! Each time dey promised dat dey would do so. 'S coo', bro. Afta' de 3rd call AOL continued t'bill ha' account fo' 6 monds and everytime time dey charged ha' she'd call dem again and 'esplain ha' account wuz kinceled. De agent on de rap rod would note dat da damn account had been setup fo' terminashun and she wuz promised some refund howeva' it neva' happened and she would be billed again. 'S coo', bro. Finally it took some phone call fum me yellin' at da damn agent and dreatenin' some lawsuit t'get dis t'stop. Jes hang loose, brud.... And ya' feel we kin suppo't such some company? Give me some bust ditto :+2 (show comment) Draconis....... Repo't Commentby Flossee @ 8:01am - Fri Jul 18d, 2008 .....we 'espuh'ienced EXACTLY de same doodad as ya'. We would call every raple mond and (afta' bein' on hold fo' down t'2 hours)would be told dey would kincel it, only t'be charged da damn next mond. It took about 6 monds and dreats uh legal acshun befo'e our account wuz kincelled. Of course we gots no refund cuz' "dey had no reco'd uh us callin' dem" AOL be nodin' but some rip-off. Just check de online bo'ds. De numbers rap fo' demselves. HUNDREDS uh angry sucka's all 'espuh'iencin' de same rotten treatment. Man! troll :-1 (show comment) Flaggin' yo' account. Man! Repo't Commentby Shaun @ 10:06am - Fri Jul 18d, 2008 Whut happened when ya' contacted yo' financial institushun? Dey could gots placed some flag on yo' account and not suppo'ted any furda' charges by de party in quesshun. ditto :*** (show comment) Bank told me... Repo't Commentby Flossee @ 11:24am - Fri Jul 18d, 2008 ...dey could not stop online debits. I could contest dem, but not stop dem. WORD! But as each mond some sickly sweet AOL rep PROMISED us de account wuz kincelled, we dun didn't contest it. Man! ah' guess ah' wrongly assumed dat AOL wuz an honest company. Slap mah fro! ditto :*** (show comment) (No Subject) Repo't Commentby Draconis @ 11:28am - Fri Jul 18d, 2008 Dis be whut ha' bank told ha' as well.... ditto :+6 (show comment) Do Not Use AOL! Preach it loud, bruddah!! Right on! Repo't Commentby CLazalde @ 10:34pm - Du Jul 17d, 2008 De same doodad happened t'me, even afta' I kinceled da damn AOL Free trial acount. Man! Mah' husband and ah' have called dem many times, and dey even gave us confirmashun numbers Many times. We still lost mos' five hundred dollars. Dey wouldn't cut us bre'd back. Ya' know? We wuzn't happy about it, but at least dey stop chargin' us. troll :-1 (show comment) Financial Institushun. Repo't Commentby Shaun @ 10:46pm - Du Jul 17d, 2008 Whut happened when ya' contacted yo' financial institushun? Dey could gots placed some flag on yo' account and not suppo'ted any furda' charges by de party in quesshun. ditto :*** (show comment) Banks... Repo't Commentby Wil H. @ 7:46am - Fri Jul 18d, 2008 Banks gots'ta not do nuthin t'stop an electronic transfer. Ah be baaad... It gots'ta mosey on down from de sucka' ya' is makin' de transfa' to. 'S coo', bro. If dey do not kincel de service den de bank refuses t'cancel it. Man! De bank sides wid de business. appearently ya' duzn't dig it dat dis be not an isolated instance. Also ya' is eida' an AOL die-hard, wo'k fo' AOL o' ya' gots neva' tried t'cancel an AOL account. Man! Dey cut ya' confirmashun numbers, but da damn numba' rarely digs into yo' stash. De numba' is plum to make ya' feel warm and fuzzy. Slap mah fro! Dey keep takin' bre'd out uh yo' bank account o' Credit card account. Man! To point out oine oda' din', UTAH duz not gots any kind'a protecshun against companies likes AOL. Dey kin steal ya' blind and ya' gots no real recourses. UTAH gots'ta not do nuthin t'protect consummers fum any sucka dat kin snatch yo' bre'd and seel ya' sump'n shoddy, o' refuse t'cancel. troll :-2 (show comment) "Banks gots'ta not do nuthin"? Repo't Commentby Shaun @ 10:13am - Fri Jul 18d, 2008 "Banks gots'ta not do nuthin"? It's all about baaaad reco'd keepin'. Ax'in' yo' financial institushun t'flag such transacshun be not some difficult proposishun. If yo' financial company wouldn't do so, as ya' imply, ah' would suggest findin' some different bank. Ya' know? It be in de financial institushun's best interest t'help ya' as deir client. Man! To begin wid, it keeps ya' as some customer. Ah be baaad... Secondly, it protects dem. WORD! All it snatch'd be baaaad reco'd keepin'. As some sucka stated above, all dey dun did wuz kincel online and deir wuz no problems at all. Keep some reco'd uh de transacshun and cut dose same reco'ds t'yo' financial institushun. Along wid de info'mashun, supply yo' credit union o' bank wid official notificashun uh disputin' any furda' transacshuns fum de company in quesshun. Wid documented reco'ds, de financial institushun be plum as much responsible fo' any transacshuns. Do ya' real dink dey wouldn't wanna flag such debits? ditto :*** (show comment) ....in oda' wo'ds...do not hold AOL responsible?... Repo't Commentby Flossee @ 11:28am - Fri Jul 18d, 2008 ....why should da damn consuma' have t'jump drough mega hoops instead uh de company be honest? ditto :*** (show comment) Use some credit card! Preach it loud, bruddah!! Right on! Repo't Commentby Darvell H. @ 11:19am - Fri Jul 18d, 2008 Duzn't EVER cut companies likes dis ANY info'mashun about yo' checkin' account. Man! Always use some credit card NOT tied directly t'yo' bank account. Man! It's much easia' to repo't fraud charges fo' credit cards. ditto :*** (show comment) Oh, and also. 'S coo', bro... Repo't Commentby Darvell H. @ 11:21am - Fri Jul 18d, 2008 Credit cards 'espire. Dis couldn't gots happened fo' 10 years if some card had been used and it 'espired. AOL o' any fool else kin't continue t'charge some card once it's 'espired. disagree :-1 (show comment) Stoppin' de charges Repo't Commentby godefroi @ 10:58pm - Du Jul 17d, 2008 Duzn't call AOL, call de bank! Right on! AOL gots no reason t'hurry down and kincel yo' account. Man! If ya' call de bank and tell dem some sucka be debitin' yo' account widout yo' puh'mission, recon' me, dey'll fix dat, and fast. Man! funny :+2 (show comment) Besides... Repo't Commentby godefroi @ 11:06pm - Du Jul 17d, 2008 Whut's de wo'st dat could happen? AOL kincels yo' account on ya' cuz' dey kin't successfully charge ya' fo' it? Bummer. Ah be baaad... troll :-1 (show comment) We gots recently had troubles Repo't Commentby Warren T. @ 8:40am - Fri Jul 18d, 2008 In kincelin' de monito'in' service fo' our security alarm on our crib, afta' bein' in some 3 year contract dey is givin' us de run around in kincelin'. Since ah' could not dig anywhere wid any fool on kincelashun on mah' account, ah' put some stop payment on de electronic debit uh dat company and da damn amount. Man! Den in de mail ah' received some letta' sayin' dey wuz raisin' deir rates, so's I called da damn bank again and put in some stop payment fo' de new amount. Man! De bank told me if de company draws fum de account usin' some different dojigger o' changes de amount dey is drawin' even by some penny it gots'ta still go drough. Lop some boogie. It dun did not go drough last week; so's far so's baaaad, but hopefully dey duzn't try t'get deir bre'd by changin' de amount, ah' am sho' man companies likes dis know all uh de tricks. It be too baaaad companies treat deir customers likes AOL duz and companies likes ah' am dealin' wid right now, how do dey 'espect sucka's t'refa' dem, when dey leave all uh deir customers downset. Man! Dat be not da damn way t'make and keep customers. (show comment) Why dun did Warren dig trolled? Repo't Commentby Flossee @ 11:30am - Fri Jul 18d, 2008 He wuz simply 'espressin' his opinion and lettin' us know his 'espuh'ience.......oh, wait some minute..... ....is dat ya' Shaun! Right on! AOL's numba' one man! Right on! ditto :+5 (show comment) (No Subject) Repo't Commentby Charlotte @ 10:35pm - Du Jul 17d, 2008 Do not side wid AOL. Dis happened wid me too several years ago. 'S coo', bro. ah' cancelled. Dey kep' billin' me drough mah' credit card. Everytime ah' called t'cancel AGAIN, ah' eida' could not dig drough o' ah' kep' bein' baaaadgered by de opuh'to' t'accept his offa' of mo'e 'free' stuff. ah' had t'yell at him t'stop and listen t'me dat ah' wuz kincellin' mah' account fo' de umpteend time and ah' would dig mah' lawya' involved if charges wuz not stopped. Finally dey stopped. I wuz so's angry cuz' it be deir job t'keep ya' as some customa' and when ya' say no, dey keep tryin' t'keep ya' by givin' ya' offers. Took me 5 times uh cancellin' t'finally dig rid uh dem. WORD! Dey kep' sayin' ah' neva' called t'cancel and I, uh course, had no proof. Bein' an 800 numba' ya' kinnot prove ya' called it o' why ya' called. Stay clear uh AOL. Or at da damn very least neva' try t'cancel cuz' chances is you kinnot do it in one try. Slap mah fro! disagree :-3 (show comment) Simple Repo't Commentby Shaun @ 10:45pm - Du Jul 17d, 2008 It be a simple matta' of keepin' proof uh cancellashun. I'm sho' man ya' could kincel in writin' and keep proof uh mailin'. Notifyin' yo' bank uh de kincellashun, dey kin flag any charges dat is debited t'de account fum de party in quesshun. Dey kin also be notified by yo' bank dat furda' charges by deir company gots'ta not be puh'mitted on de account and da damn subscripshun should be considered kinceled. ditto :*** (show comment) Exactly Repo't Commentby godefroi @ 10:52pm - Du Jul 17d, 2008 Keep proof uh cancellashun, and start disputin' de charges on yo' credit card. De bank gots'ta require ya' t'prove, in writin', dat ya' kinceled da damn account (which ya' kin do easily, cuz' ya' kep' de proof uh cancellashun, right?). You's'd be surprised how fast da damn account gots'ta be closed once da damn charges start bein' reversed. Why should ah' feel so'ry fo' dis lady dat let some random company debit bre'd out uh ha' account fo' YEARS widout boderin' t'check whut it wuz? If she's not competent enough t'handle some bank account, but opens one anyway (and den gives out da damn info t'ha' offsprin' t'hand upside to dird parties! Preach it loud, bruddah!), she deserves whut she digs... ditto :+2 (show comment) Ack Pft t'AOL Repo't Commentby Lisa N. @ 11:09pm - Du Jul 17d, 2008 As some sucka' who plum recently spent upside 8 hours (not in one sittin') and dree monds arguin' wid AOL and tryin' t'cancel mah' account. Man!. ah' empadize greatly wid dis honky chick. ah' dink de sucka' who should gots been held somewhut accountable (if any sucka but AOL) would be da damn daughta' fo' settin' down an account in ha' moder's dojigger (who duzn't gots some clunker... ) and givin' down ha' moder's bankin' info. 'S coo', bro. I's gots'ta be hopin' mah' situashun be resolved.. but we gots'ta see next mond. As fo' de bank, dat wuz de way ah' finally gots de payments t'stop comin' out. Man!.. but it dun didn't dig de dree monds back dat ah' spent wo'kin' on digtin' de blasted account kincelled. Shaun. 'S coo', bro... ah' dink youse plum an instigato' and plum tryin' t'strum down some little conflict. Man! troll :-4 (show comment) Not at all Lisa. WORD! Repo't Commentby Shaun @ 11:17pm - Du Jul 17d, 2008 Not at all Lisa. WORD! I hope yo' problem be solved to. 'S coo', bro. But as I've stated in oda' posts, why wouldn't ya' cut notice uh cancellashun in writin' and provide such info'mashun t'de bank immediately. Slap mah fro! De bank could easily flag such deducshuns and deny such transacshuns. In addishun, wid proof uh cancellashun, dere would be no legal way uh keepin' any amount transacted. In de case uh de daughter, we kinnot be sho' man as t'whut agreement o' transacshuns occurred between ha' and ha' moder. Ah be baaad... Whut we do know be dat da damn moda' let da damn transacshuns continue fo' several years. How be dis de fault uh any sucka oda' dan de sucka' controllin' de account? De sucka's who gots accounts need t'snatch responsibility fo' deir own acshuns. Dis be one such case and yo's may be anoder. Ah be baaad... Again, ah' hope da damn best fo' ya' and dat yo' problem gots been resolved. ditto :+2 (show comment) Cancel in writin' Repo't Commentby Scybo @ 11:32pm - Du Jul 17d, 2008 I agree wid most uh yo' posts. Sucka's need t'snatch responsibility fo' deir own finances. Dis lady took 10 years t'figure out whut 2 $26.95 some mond charges wuz. You's would dink she would gots figured it out some little soona' if she actually wuz payin' any kind'a attenshun t'ha' finances. De one doodad ya' say in all yo' posts be to kincel in writin'. Dis be de one way dat AOL makes it 'estremely difficult t'do. 'S coo', bro. Dey hide da damn address t'drow kincellashuns to. 'S coo', bro. You's basically gots'ta call dem t'get it. Man! Dey make it difficult t'cancel yo' account all togeder. Ah be baaad... Dat be whut dey need t'change. If ya' call and kincel and da damn charges continue den go t'yo' bank and dispute da damn charges and tell dem not t'let any mo'e charges fum AOL go drough cuz' dey is not audo'ized. Dis be whut ah' had t'do. 'S coo', bro. But ah' dun didn't wait 10 years t'do it. Man! De longa' ya' wait da damn harda' it be to dig yo' bre'd back. Ya' know? Aldough AOL gots deceivin' practices dey dun did not gots'ta cut a $500 refund. Dey dun didn't gots'ta cut any refund at all. Regardless uh usage. When de account wuz set down an agreement wuz made. AOL provided some service (it duzn't matta' if it wuz used o' not as long as it wuz provided likes agreed downon) and in return dey charged fo' dat service dey provided. Dat be whut wuz agreed downon. 'S coo', bro. No where in de agreement dun did it say dat da damn bre'd would be refunded if de service wuz not used. So's dey dun didn't gots'ta refund dis lady any bre'd at all. funny :*** (show comment) $40+ in fees? Repo't Commentby Darvell H. @ 11:28am - Fri Jul 18d, 2008 De news repo't said dat she dought da damn charges wuz bank fees. Geesh, if mah' bank wuz chargin' me mo'e dan $40 puh' mond in fees, I'd dig some new bank. Ya' know? ah' mean, mosey on down on! Preach it loud, bruddah!! Preach it loud, bruddah! (show comment) (No Subject) Repo't Commentby Charlotte @ 11:34am - Fri Jul 18d, 2008 No Shaun, it said on de 'contract' dat ya' had t'call dem in sucka' t'cancel. When dis happened t'me dere wuz no online kincelin' o' written kincellashun. It wuz t'be some phone call. Even when ah' told dem ah' had several kincellashun numbers, dey told me dey had no reco'd uh my calls o' dose numbers. You's rap uh whch ya' do not know, so cut me some slack, Jack.... You's apparently gots neva' tried t'cancel wid AOL. BTW if ya' dispute charges in dat manna' wid yo' bank, dey freeze yo' entire cc. Co' got d' beat! Dey do not wanna snatch de time t'so't drough disagreements, so's dey freeze da damn whole doodad. ditto :*** (show comment) Reco'd da damn call! Right on! Repo't Commentby Darvell H. @ 11:24am - Fri Jul 18d, 2008 You's hear dose messages dat calls is bein' reco'ded fo' quality assurance, right? Tell dem dat da damn call be bein' reco'ded down front and den use dat evidence. ah' dink ya' kin reco'd calls in plum about any state, as long as dey oda' party knows (some states ya' kin reco'd wid de knowledge uh de da damn oda' party, some ya' kin't). ditto :+2 (show comment) AOL Repo't Commentby 4Walla' @ 10:55pm - Du Jul 17d, 2008 is fum Satan. 'S coo', bro. troll :-7 (show comment) Dis post. Man!.. Repo't Commentby Shaun @ 11:11pm - Du Jul 17d, 2008 Dis post duz not show de slightest bit uh intelligence. It would gots been supa fine fo' some post t'at least ******* some complete sentence. funny :+4 (show comment) it snatch'd on t'know one.... Repo't Commentby Cady C. @ 11:52pm - Du Jul 17d, 2008 I wonda' whut ya' is likes in real conversashun. Do ya' criticize oders speech patterns? Do ya' say "oh, ya' gots'ta be dumb cuz' ya' used fragments?". Writin' and makin' comments gots nodin' t'do wid intelligence, obviously. Slap mah fro! Oh yeah, dun did ah' spell sump'n wrong? AOL took advantage uh a situashun, and should gots done sump'n sooner. Ah be baaad... De second account wuz wrong, outright. Man! Sucka's is stubbo'n, and yeah dude, sometimes dey need help, but won't snatch it. Man! I gots some very sick broda' who gots mos' lost his rights t'snatch care uh himself and his finances. He fights it till he won't be able t'fight no mo'. Perfect target if ya' ax' me. Some companies is purely in it fo' de bre'd and not da damn service. Gosh dang it all t'heck, ah' anin't knowed whut else ta say t'make ya all git it. Man! troll :-3 (show comment) (No Subject) Repo't Commentby Shaun @ 12:15am - Fri Jul 18d, 2008 Mah' empady fo' ya' and yo' broder. Ah be baaad... ah' truly hope da damn best fo' him. WORD! And yeah dude, unless some company be non-profit, dey is in it fo' de bre'd. And yeah dude, ah' do stand by de statement about some ridiculous one-line statement as de one above. Again, ah' real do hope da damn best fo' yo' broder. Ah be baaad... funny :+2 (show comment) Coo' here's some complete sentence, dig dis: Repo't Commentby 4Walla' @ 8:22am - Fri Jul 18d, 2008 Bite me. split vote :0 (show comment) Shaun Repo't Commentby JustDinkin'OutLoud @ 9:15am - Fri Jul 18d, 2008 If ya' look at da damn subject line along wid de partial sentence, it IS some complete sentence. Sappnin'! Right on! split vote :0 (show comment) (No Subject) Repo't Commentby Aloha75 @ 11:00pm - Du Jul 17d, 2008 She should gots looked at ha' bank statements closa' and whut about ha' daughter? Ain't she t'blame also? She be de one who jimmey'd de account and let it go. 'S coo', bro. De daughta' should pay back de moder. Ah be baaad... troll :-4 (show comment) Daughter. Ah be baaad... Repo't Commentby Shaun @ 11:32pm - Du Jul 17d, 2008 She should gots absolutely watch upside ha' statements mo'e carefully. Slap mah fro! De statements clearly state da damn party which deducts de amount. Man! I would respectfully disagree dat dis be in any way de daughter's responsibility o' fault. Man! Even if it wuz ha' daughta' dat o'iginally created da damn account(s), it wuz most definitely de owna' of de account which should gots watched upside such transacshuns. ditto :+2 (show comment) Sad. Repo't Commentby WyldTaurus @ 11:28pm - Du Jul 17d, 2008 Dis, and some THOUSAND oda' reasons, be why ah' have such some great disdain fo' A**holes On Line. We, also, bought some new clunker some years ago wid de AOL free trial already loaded on it, but afta' THREE SOLID WEEKS uh callin' de idiots at da damn AOL customa' centa' and 'esplainin' dat no matta' whut dey told us t'do, NOTHING wuz connectin' us t'AOL, ah' wuz becomin' homicidal, so's wuz mah' mama. We BOTH had t'tell dem NUMEROUS times t'drop us fum EVERYTHING dat had ANYTHING t'do wid AOL. I'm glad dey dun didn't charge us fo' nuthin, even do' dat seem t'be deir business creedo. 'S coo', bro. Wuz ah' happy dey left Utah? ah' felt baaaad fo' all de folks dat wuz out uh a job back den, but I'm glad dey're GONE. Never, never, NEVER deal wid AOL. troll :-7 (show comment) Wid all due respect, Repo't Commentby Shaun @ 11:38pm - Du Jul 17d, 2008 Wid all due respect, duzn't ya' dink such remarks may hold some little mo'e credence widout da damn vulgarity? In dis case, dere could be many reasons as t'not bein' able t'connect. Man! It kin be da damn result uh de lines, server, dird-party software o' simple usa' erro'. Aldough many sucka's prefa' to point da damn fin'a' at da damn easiest target. Man! In dis particular case, dough, it duzn't sound likes ya' wuz eva' charged so's I'm not sho' man why yo' disdain. 'S coo', bro. ditto :+3 (show comment) Respect? Repo't Commentby Cady C. @ 12:10am - Fri Jul 18d, 2008 He said "credence" and "vulgarity". De dude had t'deal wid AOL when he should not gots been. 'S coo', bro. Time be bre'd t'alot uh us, our time be precious and we should not gots'ta use it on de rap rod wid some service makin' sho' man dey duzn't charge us fo' sump'n we neva' ax'ed fo' in de fust place. Whut duz credence mean anyway? troll :-4 (show comment) Cady, Repo't Commentby Shaun @ 12:22am - Fri Jul 18d, 2008 It sounds, Cady, de posta' of dis comment wuz on de rap rod fo' dree weeks tryin' t'get some clunker t'connect t'AOL, not tryin' t'cancel an account. Man! As stated befo'e, dere is many reasons fo' havin' technical problems, many uh which is not on de server's side. As de posta' stated, he wuz neva' charged fo' de service. Credence da damn mental attitude dat sump'n be believable and should be accepted as true; "he gave credence t'de gossip" Usin' vulgarities widin some post be reflective uh a sucka'ality dat may not cut a great deal uh credence t'a complaint. Man! ditto :*** (show comment) Wid all due respect. Man!.. Repo't Commentby WyldTaurus @ 12:32am - Fri Jul 18d, 2008 I dink dat generalizashun uh AOL wuz bein' rada' fo'givin'. Dree SOLID weeks and AOL wuz de wo'st help in digtin' connected, EVER. I've had NO problems wid ANY uh de oda' ISP's we ended down havin' t'use. Started da damn software, BOOM! Right on! Online, no prob's. Mah' disdain? ah' dought ah' made dat VERY clear. Ah be baaad... But fo' ya', I'll wait at da damn next light fo' ya' t'catch down, so's no wo'ries. Customa' service-sucks. Billin' practices-criminal. Hassle-incredible. Software- mo'e bugs dan an ant-hill. Technical suppo't-nonexistant. Man! Frustrashun-incomparable. AOL could stand fo' many mo'e "colo'ful" 'espressions dan de one ah' put fo'd, but da damn censo' God be in full swin' right now, oderwise, I'd lay dem waaay down. As fo' "credence" all ya' gots'ta do be actually eyeball how many posts in dis fo'um is praisin' AOL fo' an accurate assessment uh "credence". I likes yo' style, baaaad try do'. troll :-4 (show comment) Interestin' puh'spective, however. Ah be baaad..... Repo't Commentby Shaun @ 12:54am - Fri Jul 18d, 2008 I respect da damn fact dat ya' seemed t'have some difficulty in usin' deir software. Aldough dis be gettin' off de topic uh de sto'y, some sucka's, I'm sho' man, do run into software problems. And it duzn't end wid plum AOL software. It kin be any numba' of software applicashuns. Consida' many sucka's do use and enjoy AOL real much. Lop some boogie. So's to say cuz' ya' happened t'have had some poo' 'espuh'ience, duz not mean dat deir software o' servers is to blame. ditto :+2 (show comment) AOL rep? Repo't Commentby WyldTaurus @ 2:09am - Fri Jul 18d, 2008 You's real do wo'k fo' AOL duzn't ya'? Whut, PR department? Youse earnin' yo' paycheck tonight, dat's fo' sho' man. Apparently I'M NOT de only one whose had some baaaad 'espuh'ience w/ dese dudes. So, in sayin' dat, maybe I'M not da damn one t'blame here, eider. Ah be baaad... True, dere could gots been different reasons why ah' couldn't connect. Man! Also true, ah' spent THREE WEEKS wid AOL reps t'HELP me dig connected, and afta' goin' all de way around da damn block and back again, ah' wuz tired and angry beyond comprehension, well, yo's anyway. Slap mah fro! Also VERY true, No problems wid ANYONE else's software, internet, customa' service, technical suppo't, etc. Co' got d' beat! It wuzn't plum de software, it wuz de WHOLE 'espuh'ience dat ah' had issues wid. And t'sit dere on de rap rod and listen t'"gee, dat should've wo'ked" in twelve different (and real condescendin') accents, fo' dree weeks straight real wears on de nerves. Stop wid de condescendin' remarks about how maybe it wuz mah' problem, youse real soundin' likes ya' real do wo'k fo' AOL. If dat be indeed dat case, we's DONE here. troll :-1 (show comment) Wid all respect, Repo't Commentby Shaun @ 10:26am - Fri Jul 18d, 2008 Wid all respect, dat be exactly whut I'm referrin' to. 'S coo', bro. One may gots some problem not at all related t'de party o' technical suppo't dey is contactin'. A'cuz uh a lack uh willin'ness t'accept da damn responsibility uh de difficulty o' dig it dat da damn problem could be wid any numba' of oda' areas, dey "fly off de handle", so's to rap, and point da damn fin'a' at da damn easiest target. Man! All uh which be based downon assumpshuns. Gots oda' sucka's run into problems wid AOL's software? Very likesly. Slap mah fro! Dey is one uh de wo'ld's largest internet providers, so's hangin' so's would be 'espected. But consida' fo' every sucka' who gots had some difficult time wid de service, dere is hundreds dat gots not. Man! An interestin' observashun t'say de least. Man! ditto :*** (show comment) Daughta' needs t'pony down! Right on! Repo't Commentby Bunksta' @ 11:42pm - Du Jul 17d, 2008 Ha' daughta' needs t'step down and help ha' fight AOL. Afta' all, she wuz de one dat caused all dis mess. Dese services dat do de "free" trials need t'make dem "free"... i.e. not require some credit card fo' tryin' deir service. If ya' likes it and wanna continue, ya' should den be prompted t'make payment, oderwise yo' e-mail, screen dojigger, etc goes bye-bye, neva' to be heard fum again. 'S coo', bro. ah' would dink dat IP loggin' would at least partially snatch care uh dose who would abuse da damn free trials, but ah' can't be sho' man. She be elderly and dere is many elderly folks out dere dat kinnot real snatch baaaad care uh deir finances and such. Lop some boogie. AOL needs t'do de right doodad and show de public dat it be a respectable company, wo'dy uh spendin' bre'd on its services. Oderwise, dey is no betta' dan de dude who keeps e-mailin' me, tryin' t'get help digtin' his fo'tune out uh Nigeria, if only he had mah' account numba' to deposit it in. 'S coo', bro... troll :-5 (show comment) Pony down? Repo't Commentby Shaun @ 12:01am - Fri Jul 18d, 2008 Which ah' agree dat dey dun did. Dat be "pony down" as ya' state. Remember, dis lady allowed da damn charges t'continue fo' several years. Dis alone implies some fo'm uh acceptance. And as stated befo'e, I'm not sho' man it had nuthin t'do wid ha' daughter. Ah be baaad... Ten years be a long time. It would be likes ax'in' any service provida' to refund some decade uh charges plum a'cuz ah' wuzn't aware ah' had t'pay fo' dem o' found ah' dun did not need t'use dem. WORD! De insurance companies would love t'snatch dat concept on. 'S coo', bro. Look, if dis lady, elderly o' not, allowed da damn charges t'continue fo' so's many years, de debto' wuz not da damn one t'blame, in any way. Slap mah fro! Dey do deserve some pat on de back as dey at least made some baaaad faid effo't t'refund some po'shun uh de charges, whereas dey dun did not gots'ta refund any. Slap mah fro! ditto :*** (show comment) I'm wonderin' . . . Repo't Commentby JustDinkin'OutLoud @ 11:42pm - Du Jul 17d, 2008 . . . why Shaun gots such an interest here t'respond t'mos' every post. Man! Seems some little fishy t'me. Whut, Shaun, do ya' gots'ta gain o' defend, oda' dan wo'kin' fo' AOL, likesly in de PR department? Dere's fault on bod sides here. De difference is, dough, dat AOL knows 'esactly whut dey're hangin' and dis olda' lady duzn't. Man! I'm sho' man she's learned now, but real, why would she gots TWO accounts when she duzn't own some clunker? Did ha' daughta' need TWO accounts fum AOL? Sump'n's not right. Man! And it's obvious dat she ain't de fust one in dis predicament. Man! Shame on AOL fo' dese types uh business practices. Shaun, duzn't boda' to respond. It's obvious where ya' stand. ditto :*** (show comment) And . . . Repo't Commentby JustDinkin'OutLoud @ 12:01am - Fri Jul 18d, 2008 As uh dis time (midnight), dere is 42 posts, and 15 uh dem is from Shaun. 'S coo', bro. I'm on dese bo'ds plenty, and dis be not da damn dojigger uh some sucka who makes frequent posts. Yo' slip be showin'. troll :-4 (show comment) Interestin'... Repo't Commentby Shaun @ 12:10am - Fri Jul 18d, 2008 I's gots'ta be on de bo'ds plenty as well. ah' plum happen t'see some great deal uh fallacy in logic dat some sucka's use t'condemn some business cuz' of nodin' mo'e dan bein' pro-consumer. Ah be baaad... Dis may gots happened precisely as dis elderly lady said it dun did, but even in such some case, AOL gots still done nodin' wrong. What it is, Mama! It wuz ha' o' ha' daughta' which subscribed t'two account and it wuz ha' dat allowed such deducshuns t'continue droughout, ah' recon', de last decade. AOL went t'de 'estent uh partially refundin' some large amount, whereas dey dun did not gots'ta refund any. Slap mah fro! To agree on nuthin oda' dan dat is, again, sidin' wid some consuma' fo' nodin' mo'e dan bein' pro-consumer. Ah be baaad... As much as it may be terrible fo' an elderly lady t'be out several years uh charges, she be de one solely responsible fo' overseein' ha' own bank account. Man! If she wuz unable to, it would gots been supa fine if anoda' family memba' would gots aided ha' in hangin' so, but dis, again, shows absolutely no wrong-hangin' on de side uh de debto'. ditto :+3 (show comment) AOL duz rip sucka's off! Right on! Repo't Commentby Becky H. @ 7:13am - Fri Jul 18d, 2008 Mah' son wo'ked fo' dem and dey do dese doodads sucka's gots accused dem of. Dey is taught t'not disclose certain doodads t'sucka's such as de fact dat dey may be payin' on mo'e dan one account o' dat some sucka's is payin' 26.99 fo' deir service and some is at plum 9.99 fo' de same service. He dun did not wanna wo'k dere no mo' fo' de guilt he had fo' lyin' t'sucka's and left! Right on! AOL makes some fo'tune by rippin' sucka's off! Right on! troll :-1 (show comment) Possible... Repo't Commentby Shaun @ 10:32am - Fri Jul 18d, 2008 Is it at all possible dat yo' son left on negative terms wid dis company? Many individuals baaaad-moud companies which dey is fo'ced out uh o' terminated fum. I'm sho' man dat AOL offers different rates fo' different situashuns. I'd be surprised if dey dun didn't. Man! Just cuz' ya' purchase an item on sale dis week and yo' baaaad homey pays full price fo' it next week duz not make da damn policy unedical. Claimin' it duz be all mo'e reason t'recon' yo' son MAY gots left on oda' dan baaaad terms. funny :*** (show comment) Wow, so cut me some slack, Jack... Repo't Commentby Darvell H. @ 11:34am - Fri Jul 18d, 2008 Wow, ya' DO wo'k fo' AOL. Interestin'. insightful :+2 (show comment) Reco'd da damn calls Repo't Commentby Michelle_R. @ 11:47pm - Du Jul 17d, 2008 I agree wid Shaun dat dis honky chick shares de responsibility, as duz de daughter, and so's duz AOL. Dat aside dough, dis be de real reason ah' use Skype t'call businesses and ah' reco'd da damn phone conversashuns. If an insurance company eva' tries t'deny dey said dey'd cova' sump'n, o' if some service provida' eva' says ah' neva' cancelled, etc. Co' got d' beat! ah' have every call reco'ded and it shows de date and time and gots'ta play de whole conversashun t'prove whut wuz said. troll :-4 (show comment) Good point Michelle. Repo't Commentby Shaun @ 12:24am - Fri Jul 18d, 2008 Good point Michelle. funny :*** (show comment) (No Subject) Repo't Commentby WyldTaurus @ 12:36am - Fri Jul 18d, 2008 You's dun didn't gots'ta repeat it. Man! funny :+2 (show comment) Shaun. 'S coo', bro... Repo't Commentby WyldTaurus @ 2:23am - Fri Jul 18d, 2008 Troll me all ya' wants', but since ya' seem t'be da damn self-declared language and grammar honky pigs on dis little bo'd, ya' need t'be able t'snatch it yo'self dere, sparky. Slap mah fro! ditto :+2 (show comment) You's should gots called . . . Repo't Commentby Bugler324 @ 12:06am - Fri Jul 18d, 2008 You's should gots called "Get Gephart". Probably still kin. He gots much mo'e success dealin' wid dese types uh companies. split vote :0 (show comment) One uh de best doodads I've learned fum him Repo't Commentby FeS2 @ 6:17am - Fri Jul 18d, 2008 Use da damn state division uh consuma' protecshun. Francine Gianni's team be Excellent. Man! Dey gots helped me on 2 occasions on much smalla' matters. disagree :-3 (show comment) (No Subject) Repo't Commentby moe Massa' @ 12:39am - Fri Jul 18d, 2008 she should gots gone t'de bank and put some stop t'it. Man! u kin call dem t'stop de temp membership. Jes hang loose, brud. stash some repo't t'de b. Co' got d' beat!b. Co' got d' beat!b. Co' got d' beat! and atto'ney generals office. troll :-5 (show comment) Sidin' wid de consumer. Ah be baaad... Repo't Commentby Shaun @ 1:00am - Fri Jul 18d, 2008 I appreciated eyeballin' yo' post, but ah' would again comment on dis post bein' based around sidin' wid de consuma' plum to side wid de consumer. Ah be baaad... To repo't it t'any state agency o' B.B.B. would seem rada' ludicrous at dis point. Man! Dat's not t'say dat, as I've already pointed out, ah' may feel fo' her. Ah be baaad... But she accepted da damn charges fo' several years -- as much as some decade if ah' dig it co'rectly. Slap mah fro! Furder, she gots already settled wid dem fo' de partial refund she gots accepted. ditto :*** (show comment) AOL gots always been dis way Repo't Commentby Cache Kid @ 12:48am - Fri Jul 18d, 2008 Startin' wid deir buggy, bloated infected software t'deir hopelessly imsucka'al and scripted customa' 'service', ah' can dink uh nodin' supa fine t'say about AOL. Mah' broda' wuz hooked fo' years, until de rest uh de family finally staged an intervenshun and gots him de help he needed. AOL makes Microsoft seem likes some great co'po'ate citizen. 'S coo', bro. As fo' defendin' deir practices, Shaun, dere be whut some company gots a right t'do, and den dere be de right doodad t'do. 'S coo', bro. AOL consistently chooses de fo'ma' ova' de latter. Ah be baaad... Dis company be a dinosaur. Ah be baaad... Let'swaste it, bury it, and den drill fo' oil. ditto :*** (show comment) CK Repo't Commentby WyldTaurus @ 2:17am - Fri Jul 18d, 2008 Hear, Hear! Preach it loud, bruddah! troll :-7 (show comment) As fo' findin' mo'e oil, I'm all fo' it ;-) Repo't Commentby Shaun @ 1:06am - Fri Jul 18d, 2008 As ya' gots pointed out, dere is a lot uh sucka's dat enjoy usin' AOL. Dey duzn't seem t'have problems wid any so-called bugs. Consida' our society if any one uh us could choose t'"kill" any company we dun didn't likes. De concept be considered some free economy. Slap mah fro! I would also consida' revisin' yo' statement comparin' dat uh a real addict. Man! Bein' addicted t'nuthin and needin' intervenshun be nodin' t'use lightly. Slap mah fro! It be serious and shows some considerable lack uh appreciashun fo' dose who gots'ta endure dis process. As fo' findin' mo'e oil, I'm all fo' it ;-) ditto :*** (show comment) Co'recshuns fo' Shaun Repo't Commentby Cache Kid @ 9:44am - Fri Jul 18d, 2008 I neva' pointed out dat some lot uh sucka's enjoy usin' AOL. It's true, once downon some time, befo'e sucka's wuz clunker literate and internet savvy, dey had some lot uh subscribers. But now dat most sucka's know whut dey is hangin' online, AOL be dyin'. We is 'killin'' de dinosaur AOL by not suppo'tin' it. Man! Dat's how de free market wo'ks, Shaun. 'S coo', bro. Didn't ya' listen in high farm business class? As fo' de addicshun, whut do ya' call it when some sucka keeps stayin' wid de same rotten service and terrible software cuz' dey duzn't know any better? Youse right, puh'haps 'brainwuzhed' o' 'honkyfooled' would gots been mo'e appropriate. split vote :0 (show comment) mondly charges Repo't Commentby Margarita S. @ 1:24am - Fri Jul 18d, 2008 I use t'wo'k in Ogden fo' some certain internet company (**L)fo' upside 2 years and ah' have t'say ah' have seen alot uh dis. Ova' ten years ago dey would gots charged ha' $25.90 some mond fo' each account .Dey do gots smalla' fees but ya' gots'ta call t'request dem . ah' have seen dis situashun upside 100 times and its sad when ya' kin only offa' 2-3 monds back unless dey wanna stay wid dem (lol). dey do cheat sucka's and dey know it . One doodad ah' hated wuz dey would offa' Free internet t'use on top uh dia' high speed fum anoda' company so's dey still clicked dia' AOL icon likes befo'e but da damn connecshun wuz so's baaaad dey would dig kicked off uh course dese olda' sucka's needed tech help and would gots'ta go t'a payed plan wid dem cause dats de only way dey knowed t'use da damn internet. Man! ANOTHER ONE IS THE RISK FREE OFFER WHERE THEY SAY GET 3 MONTHS RISK FREE ...whut dey meant be we is still gonna charge ya' 25.90 but if ya' happen t'catch de charges and call if ya' is widin de 90 days we kin offa' ya' yo' bre'd back see risk free dig it ? yeah not so's much . Everydin' be real tight lipped ya' go by scripts which gots'ta be eyeball verbatim one slip o' missed wo'd ya' may be fired on de spot fo' some keep it real violashun all calls is listened t'and reco'ded I'M sho' man dis be so dey is not liable fo' any uh dis faulty stuff dey do . split vote :0 (show comment) closed accounts Repo't Commentby Margarita S. @ 1:30am - Fri Jul 18d, 2008 In mah' wo'k wid some certain internet company ah' have also seen where some sucka closed an account but rejimmey'd at da damn same bank . De bank gots'ta cut AOL de new bank account numba' and dey bill drough de new one but it snatch'd some while so's dey gots'ta get some charge fo' 2-3 monds at one time BUT THEY DIDNT CALL TO CANCEL so's no refund kin be given cuz' of dat . Or somdin' called da damn visa downdata' lets AOL know dia' new card numba' den dey call t'ax' why dey is billin' on some card dey neva' gave dem. WORD! troll :-3 (show comment) seriously Repo't Commentby Fuh'rinasaul20 @ 5:20am - Fri Jul 18d, 2008 i blame it all on high gas prices... ditto :*** (show comment) De daughter Repo't Commentby MightyMike @ 5:22am - Fri Jul 18d, 2008 "Hale certainly dun didn't need an online account. Man! De 74-year-old says she's neva' even owned some clunker." It menshuns earlia' dat da damn daughta' set down de acct by respondin' t'a 30-day offer. Ah be baaad.....so at dat time da damn daughta' enters an acct numba' which happens t'be dis lady's bank acct. Man!..and she neva' owned some clunker...hmmmm? Bank charges??? Banks is noto'ious fo' chargin' stupid and ridiculous fees....so at some point YEARS ago ah' would gots been ax'in' [no swearin' please]??? Get Gephardt. Man!.. troll :-1 (show comment) AOL ? Repo't Commentby Butter1 @ 6:03am - Fri Jul 18d, 2008 Any sucka stupid enough t'still be usin' AOL deserves it. Man! De only way t'sucessfully kincel be to repo't yo' card stolen. 'S coo', bro. Dat be quick and easy! Preach it loud, bruddah! ditto :+2 (show comment) hang it down...? Repo't Commentby Yo' M. @ 6:05am - Fri Jul 18d, 2008 one year? maybe... but 10 years? hale needs t'find some sucka t'manage ha' scribblin's... if its real gone on dis long, she gots nobody t'blame but herself at dis point. Man! ditto :*** (show comment) responsibility Repo't Commentby Cinephile @ 6:08am - Fri Jul 18d, 2008 lies on bod sides - who duzn't check deir bank account fo' dat long, and when dey do, 'assumes'(we all know whut dat means)dat dey is plum bank charges? To let dat radical deducshun go on fo' longa' dan several monds be dig itable and realistic. Co' got d' beat!..but several years??? Den dere's de issue dat SHE wuzn't even de one who signed down fo' it - Now, if no one PHYSICALLY signed down fo' de service, (not once, but twice), den ah' 'd say dere be cause fo' some sucka drowin' some fit, but dat ain't de case...some sucka gots'ta go online and PHYSICALLY ENTER THE INFORMATION. Dat said, AOL should, as some measho' man uh baaaad faid dig it dere is cases likes dis where sucka's duzn't eyeball/dig it, real, de internet o' de fine print, and downon viewin' de usage (lack of), issue back at least 7 years wo'd. But as everyone knows, internet companies ain't knode fo' deir fine customa' service, which be probably why de business be in de abysmal shape it's in currently. Slap mah fro! Same doodad wid de rap rod company - internet companies gots'ta randomly place charges fo' services on sucka's's rap rod bills. We had dis happen and when we called about it t'have da damn charges removed, de customa' service honky chick said, most sucka's plum pay de charges no quesshuns ax'ed - dere is a LOT uh folks out dere who duzn't check deir bills fo' accuracy. Slap mah fro! ditto :+2 (show comment) Happened t'me Repo't Commentby Karebear2007 @ 6:13am - Fri Jul 18d, 2008 I kin feel dis lady's pain. 'S coo', bro. It gots happened t'me and mah' moder. Ah be baaad... We refuse t'get AOL. We treid deir 30-day "free"trial, and kinceled on day 28. Dey double charged us de next mond, so's my moda' called dem and told dem we kinceled da damn account. Man! Dey said dey would make some note, and refund da damn bre'd. De next mond dey double charged us again, so's I called told dem ah' wuz callin' an atto'ney afta' I rapped wid dem if dey dun did not refund da damn bre'd by de end uh business dat day. Slap mah fro! Much t'our amazement, dey refunded all de bre'd dey took. Ya' know? ah' guess it wuz easia' to refund 4 payments rada' dan some million dollar law suit. Man! split vote :0 (show comment) (No Subject) Repo't Commentby Magdelene @ 7:02am - Fri Jul 18d, 2008 Well, dis ah' know, so cut me some slack, Jack. ah' am kincellin' mah' AOL account today! Preach it loud, bruddah!! Preach it loud, bruddah! And ah' dink I'll be some little harsh de fust time cuz' if dey continue t'charge me, I'll be real cranky. Slap mah fro! ah' actually jimmey'd my AOL account back when most sucka's had dial-up only and plum kep' it when ah' gots DSL wid anoda' provider. Ah be baaad... Mah' e-mail account wuz bein' used in mah' business and it wuz plum easia' to keep it. Man! Dey charge me da damn minimum and ah' do watch mah' account and know dey only charge once puh' mond but dis sto'y gots convinced me ah' need t'cancel once fo' all. Not sho' man ah' wanna continue t'cut my bre'd t'a company wid less dan hono'able practices. I do not look fo'ward t'my call today t'some sucka in India who gots'ta not dig it most uh whut ah' say! Right on! ditto :+2 (show comment) Judgin' fum de multiple... Repo't Commentby xophrame @ 8:59am - Fri Jul 18d, 2008 posts on NOT bein' able t'free yo'self fum AOL - Good Luck. Ya' know? It sounds likes youse in fo' some haidache fo' some few monds o' years. (show comment) Shaun gots'ta bust his heart when he hears ya' is cancellin'...... Repo't Commentby Flossee @ 11:56am - Fri Jul 18d, 2008 ....no, neva' mind. He wo'ks fo' AOL and knows dat kincellin' be not an opshun. split vote :0 (show comment) De problem in dis situashun is.... Repo't Commentby Dennis J. @ 7:05am - Fri Jul 18d, 2008 not dat da damn lady left da damn accounts jimmey fo' 10 years. De problem be dat AOL makes it so's hard fo' some consuma' to opt out uh de service. Acco'din' t'de terms uh service, AOL should stop chargin' yo' account AS SOON AS dey is notified dat ya' wanna kincel. Fact be in many situashuns dey duzn't. ah' wonda' if de rap rod agent be penalized fo' some cancellashun since dey try so's hard t'talk ya' out uh it and sometimes plum plain old duzn't process de kincellashun. I've been in similar situashuns where ya' use da damn "convenient" kincellashun upside de phone. But dey duzn't process it. Man! You's uh course would not know it dun didn't dig processed until de next mond when de charge hits yo' card. Den dey say "I duzn't know whut happened--I assho' man ya' yo' account be set t'be kincelled". But den again de next mond ya' dig charged. Now ya' is mad and escalate beyond da damn phone agent. Man! Dey now challenge ya' t'prove wid date, time, and agent ya' rapped wid o'iginally t'cancel de account so's dey kin review deir rap rod reco'ds. Even if ya' kin provide dose details fum 2-3 monds ago, dey mosey on down back afta' anoda' week o' two and say dey could not find any reco'd uh dis happenin'. Best course uh acshun? NEVER do de free trial. Fo' nuthin. If ya' do kincel upside de phone, MAKE SURE ya' dig de date, time, and agent dojigger. Furder, ax' de agent t'drow ya' written confirmashun (email o' sump'n) uh de kincellashun. ditto :+2 (show comment) Good fo' ya'! Right on! Repo't Commentby JustDinkin'OutLoud @ 7:17am - Fri Jul 18d, 2008 Maybe ya' ought t'snatch an earlia' poster's advice and reco'd da damn call. Den dey kinnot deny dat ya' called t'cancel. Just some dought. Man! Smart move and GOOD LUCK! Right on! funny :+2 (show comment) So'ry, dis wuz in response t'Magdelene above Repo't Commentby LifeIsGood @ 7:36am - Fri Jul 18d, 2008 Sometimes when ya' click "reply", yo' response digs posted as sump'n totally separate. I'm dinkin' uh gettin' Gephardt t'help me deal wid KSL on dis! Right on! :-) ditto :*** (show comment) To all uh ya' liberals who is postin'. . . Repo't Commentby Tbone75 @ 7:18am - Fri Jul 18d, 2008 How kin dis be? It's yo' little darlin' Time Warna' Inc. Co' got d' beat! (liberal hotbed) who be always declarin' dey is "takin' care uh de poo', de elderly, and da damn underprivileged"? Yeah man, dey own AOL. De previous posta' who said dat any sucka dumb enough t'still be usin' AOL deserves baaaad karma, be right. Man! But da damn real problem here be dat an olda' honky chick here wuz bailin' out ha' brat daughter's baaaad decisions (de daughta' is obviously and olda' adult), and as usual, be payin' de greata' price. It's amazin' how many sucka's in dis state is continually bailin' out deir olda' kids. (show comment) Hahahah! Right on! Repo't Commentby Roenick @ 9:12am - Fri Jul 18d, 2008 It took longa' dan ah' dought but some sucka (Tbone75) finally managed t'brin' politics into dis dread. Whut took ya' so's long, Tbone? O'Reilly go late dis mo'nin'? (show comment) I neva' watch O'Reilly Repo't Commentby Tbone75 @ 9:28am - Fri Jul 18d, 2008 Recon' it o' not, ah' find him some bit wound too tight. Man! ah' plum simply kin't stand T Warna' and da damn residue uh Ted Turna' and Jane Fonda (even dough dey've been out fo' some while). Mah' main point wuz dat ha' daughta' gots bailed out on de deal. She's de one who should be payin'. split vote :0 (show comment) AOL Repo't Commentby Rem @ 7:29am - Fri Jul 18d, 2008 1. Close da damn account and jimmey a new one. 2. AOL needs de cash flow since dey're on deir way out uh business fo' havin' such crappy service and crappy features. 3. Once dey gots bought out, it all went t'pot. Man! Problem is, if ya' simply close yo' account and duzn't pay, sometimes, credito's kin repo't ya' t'de credit bureaus and ruin yo' credit sco'es. But dey kin only do dis if ya' provided some SSN when ya' jimmey'd an account wid dem. WORD! On some different note, Countrywide's serva' would/duz often crash right when sucka's need t'make deir payments so's dat some $5 late fee be assessed so's $5 x millions uh online payments = cashflow, so cut me some slack, Jack... Dis baaaad economy gots'ta fo'ce some crappy companies t'start rippin' off sucka's if dey kin dig away wid it. Man! funny :*** (show comment) Name change Repo't Commentby Rem @ 7:31am - Fri Jul 18d, 2008 AOL gots'ta soon be knode as, dig dis: S.O.L. ditto :*** (show comment) sump'n similar happened t'me. Repo't Commentby Mrtoes @ 7:55am - Fri Jul 18d, 2008 I had AOL fo' several years....probably close t'10 years. When de time came fo' me t'cancel mah' account, dey kep' billin' me. So, ah' closed mah' bank account. Man! AOL started callin' me. Dey wuz relentless. ah' ax'ed dem t'quit callin' me. ah' told dem ah' wuz not goin' t'pay dem. WORD! EVER. Dey kep' on callin'. So's I changed mah' rap rod number. Ah be baaad... I had t'change two impo'tant doodads t'get dem off mah' back. Ya' know? I'm sho' man if dey had mah' new number, dey would still be callin' me, dree years later. Ah be baaad... Duzn't sign down fo' AOL folks....dis lady's sto'y and mah' own 'espuh'ience should be evidence enough dat dis company be not interested in de customer. Ah be baaad... split vote :0 (show comment) Mrtoes,,,,,,,,,,,,,,,,,Same 'espuh'ience wid me......... Repo't Commentby tryto'elax @ 11:11am - Fri Jul 18d, 2008 Afta' I "supposedly" closed mah' account, AOL waited 2 monds befo'e dey started draftin' all upside again. 'S coo', bro. When ah' finally contacted dem AGAIN (I wuz in Iraq and ah' had t'wait until ah' came back t'de states), dey told me, "Gee we gave ya' some FREE mond". Whut some response. Dey NEVER gave an apology and ah' plum WROTE de 4 monds uh fees off. Dey is TERRIBLE. ditto :*** (show comment) AOL gots started t'charge me again too Repo't Commentby Amos M. @ 8:13am - Fri Jul 18d, 2008 We kincelled AOL upside a year ago and dey started t'charge our credit card again fo' service. We neva' activated it no' do dey gots any info'mashun on plum who dun did. Dey wouldn't refund da damn bre'd so's we called da damn charge card company and dey reversed da damn payment but as far as ah' know AOL gots'ta still keep chargin' de account even dough we told dem t'stop. Jes hang loose, brud. I'm real at some loss here, we may gots'ta check into some class acshun law suit t'stop dem, dey're relentless! Right on! split vote :0 (show comment) (No Subject) Repo't Commentby Rem @ 8:31am - Fri Jul 18d, 2008 Ax' yo' credit card company t'issue ya' some new card, wid some new number. Ah be baaad... However, when AOL bills, dey kin drow ya' t'collecshuns/ruin yo' credit. Man! Fo' every bill dat dey drow ya', invoice dem fo' it by de same amount. Man! When ya' go t'court, ya' kin tell dem dat da damn invoice be a service charge fo' processin' inco'rect billin'. split vote :0 (show comment) Dis be de honky chicks fault. Man!.. Repo't Commentby Jason C. @ 8:30am - Fri Jul 18d, 2008 Not AOL. Dey jimmey'd de account wid AOL and agreed t'have da damn bre'd snatchn out uh ha' account. Man! Dis be a lesson t'sucka's t'know whut be comin' out uh deir account and whut it be fo'. She says it wuz ha' daughta' dat jimmey'd de account. Man! ah' say its de moms account and she be de overall responsible one fo' knowin' where ha' bre'd be goin'. Dis honky chick should only dig back bre'd fum de fust call she made tryin' t'cancel de account. Man! De fust ten years she should gots'ta pay. Slap mah fro! ditto :+2 (show comment) LOL Repo't Commentby Justin H. @ 8:49am - Fri Jul 18d, 2008 How be dis some top news sto'y? Sucka's need t'start payin' attenshun t'deir finances. End uh sto'y. Slap mah fro! split vote :0 (show comment) WOW Repo't Commentby SolarMan @ 9:14am - Fri Jul 18d, 2008 I wo'ked fo' AOL fo' 5 years and ah' wuz in de SAVES dept. Man!De job wuz t'keep sucka's fum kincelin' deir service. It wuz some job dat paid well. If ya' wuz not honest in yo' dealin's ya' gots fired. No one fo'ced dis lady t'put da damn disk in ha' Clunker ha' daughta' dun did dat fo' her. Ah be baaad... Why dun did she neva' check ha' bill? Dat be ha' fault and ha' fault alone. AOL HAD millions uh customers befo'e broadband. So'ry dat dey dun didn't call everyone uh dem and ax' "do ya' still wants' yo' AOL account". Its too baaaad dis went on fo' so's long but mosey on down on check yo' bill lady. Slap mah fro! Right now dey is givin' AOL away fo' free wid any broadband connecshun. ah' still use it everyday. Slap mah fro! Yeah dude I know how t'use google, but ah' still find AOL news and features t'be cleana' den oda' sites out dere. AOL put some lot uh sucka's t'wo'k when dey wuz here in Utah and dey suffered afta' mergin' wid Time Warner. Ah be baaad... Its too baaaad dat Steve Case wants'ed t'make movies rada' den keep his company alive, insightful :*** (show comment) Would not play de game Repo't Commentby i8uricecream @ 9:16am - Fri Jul 18d, 2008 I wuz fired fo'm AOL fo' not hangin' dis. But ah' also feel de deir costomers gots some responsablity too. 'S coo', bro. Here be how t'cancel yo' account and keep it kincled. 1. do not snatch any free offers! Right on! Dis gots'ta be offered as some way t'help ya' move t'yo' new service aldough dis be a supa fine doodad t'do. 'S coo', bro. You's gots'ta need t'call back t'cancel. Dey is only offerin' free time and not kincelin' yo' account. Man! 2 Always dig some confermashun number. Ah be baaad... Dis be real yo' account number. Ah be baaad... If ya' gots dis even if ya' dun did not kincel ya' kin say ya' dun did. De reason fo' dis be dat dey gots'ta neva' cut de account numba' unless ya' is cancled. So's Basicly yo' account numba' is yo' golden ticket. Man! IF ya' follow dis den ya' gots terminated yo' account if not it be yo' own falt. Man! Dis info be about 8 years old but it should still wo'k. Ya' know? ditto :*** (show comment) (No Subject) Repo't Commentby Jeff @ 9:52am - Fri Jul 18d, 2008 I hate t'side wid AOl but when 'esactly dun did dis lady decide she dun didn't wants' dere service? It ain't AOL's responsibility t'read ha' mind and figure out she wants'ed t'cancel. Now if she had tried t'cancel and dey dun didn't comply dat be totally different and she would deserve every penny back. Ya' know? split vote :0 (show comment) De Greatest Generashun?? Repo't Commentby raplewchildren @ 9:54am - Fri Jul 18d, 2008 Dis cracks me down.. LOL! Right on! Ten years, and she be still fightin' against it. Man! How stupid kin some sucka's be. De article makes it sound likes its impossible t'cope wid AOL and mondly billin'. ah' guess few sucka's real know how t'handle deir accounts and deir bre'd. So'ry. Slap mah fro! No sympady fum here. If dis be a memba' of de "Greatest Generashun" well, dat about says it all. Remember, she wuz only 64 when ha' daughta' set ha' up t'get screwed, so's its not likes she wuz some frail, 74 year old who gots bilked...... Caveat Empto' insightful :*** (show comment) I wo'ked fo' AOL... Repo't Commentby Bo-Jangles E. @ 10:20am - Fri Jul 18d, 2008 When dey transferred me t'Retenshuns ah' quit soon afta' a'cuz uh deir policies. Dey gots'ta do nuthin t'keep de bre'd comin' in. 'S coo', bro. Dey truly is relentless. De reps is paid bonuses fo' keepin' accounts active, avoidin' kincellashuns, givin' back bre'd. Share da damn weald? funny :*** (show comment) Well, no wonda' dey duzn't kincel! Right on! Repo't Commentby Darvell H. @ 11:44am - Fri Jul 18d, 2008 So, whut, if ya' is an AOL employee and ya' agree t'cancel de service fo' some customer, and ya' duzn't, den ya' dig some kickback uh whut dey collect fum dat customer? Wow, sweet deal. troll :-1 (show comment) Remember Repo't Commentby Hardwo'kinTechie @ 10:30am - Fri Jul 18d, 2008 Gettin' AOL makes ya' SOL. ditto :*** (show comment) AOL LIED and STOLD bre'd fum mah' account too. 'S coo', bro........ Repo't Commentby tryto'elax @ 10:49am - Fri Jul 18d, 2008 Befo'e ah' tried t'cancel mah' service, ah' had heard all uh de ho'ro' sto'ies. ah' figured, ah' would follow de rules and kincel. ah' wuz goin' t'Iraq. Ah be baaad... ah' sold mah' crib, mah' clunker and ah' had no rap rod line. ah' called AOL and dey told me,,"No problem, we gots'ta stop de service and ya' owe nodin'". ah' ax'ed dem again, "Is you SURE ya' gots'ta close mah' account and QUIT draftin' de bank account"? Dey said, "no, problem". ah' went t'Iraq. Ah be baaad... Knowin' how AOL LIES t'deir cunstomers, ah' continued t'monito' mah' bank. Ya' know? Dey DIDN'T draft da damn next mond, BUT, dey dought dey wuz smart and dey startin' draftin' again TWO monds later. Ah be baaad... ah' could do NOTHING until ah' returned t'de states 4 monds later. Ah be baaad... Afta' several mo'e calls, ah' NEVER received an APOLOGY. ah' neva' received some REFUND. Dey make me sick and dey LIED and LIED t'me. While in Iraq, ah' had mo'e t'wo'ry about dan AOL STEALING fum mah' bank account every mond. ah' can't stand AOL.....Dey make me wanna drow down! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!............ (show comment) Do ya' STILL dink AOL........ Repo't Commentby Flossee @ 12:14pm - Fri Jul 18d, 2008 ....is such some great company, Shaun? De sucka's who comment on dis bo'd is a TIny po'shun uh all de sucka's who gotsbeen ripped off by AOL. troll :-2 (show comment) In dis particular case, Repo't Commentby Shaun @ 11:12am - Fri Jul 18d, 2008 Wid all due respect t'all de previous posts, it would appear dis topic be gettin' some little off track. Ya' know? In dis case, some very supa fine lady and/o' ha' daughta' signed down fo' two separate AOL accounts. Rememba' dat she gots allowed da damn charges, which ah' dink gots been estimated t'de tune uh $60/mond, t'continue fo' de betta' part uh ten years. Dis absolutely shows an acceptance on de part uh de customer. Ah be baaad... You's duzn't arbitrarily gots any large deducshuns occur mond afta' mond widout accountin' fo' dem, and da damn transacshuns on any bankin' account fo'm should be at least somewhut detailed. Not knowin' why de debit wuz occurrin', wouldn't any sucka contact deir financial institushun when de fust started seein' such transacshuns snatch place? When it mosey on down right waaay down t'it, some service provida' has no obligashun eida' legally o' edically t'contact some consuma' and "double-check" deir decisions. Just cuz' she had two accounts o' de accounts wuz not bein' used wuz not da damn responsibility uh de service provider. Ah be baaad... Dat wuz all de responsibility t'de consumer. Ah be baaad... As fo' de individuals who claim dey gots had some difficult time kincelin' deir AOL accounts, o' wo'se yet, dose dat gots had problems kincelin' service fum multiple companies, ya' should all be some little mo'e accurate in yo' reco'd keepin'. If ya' kincel some service, do so's in writin'. Keep copies and da damn request and proof uh contact. Man! If need be, contact yo' financial institushun wid de suppo'tin' documentashun. It real ain't dat difficult, but it duz require effo't and dig itin' on de part uh de consumer. Ah be baaad... I wouldn't at all disagree dat it would be supa fine if any such company made it easia' to kincel, but as long as dey do not, dere is oda' ways much betta' at kincellashun uh a service and dey is always documented. Dere is also dose who gots had some difficult time usin' de service. Dis be way off de topic uh de sto'y, but realize dat, say, fo' every brand uh clunker dere is sucka's who "swear by" as well as "swear at" de brand. De same doodad kin apply t'large ISPs and oda' technical honky codein'. No one should disagree dat dere is many facto's which allow some honky code t'run propuh'ly, only some few uh which be de honky code's codin'. Den dere is dose who gots wo'ked fo' some company which, afta' bein' separated fum de employer, likess t'infa' de employa' wuz hangin' sump'n wrong o' unedical. Dis issue be mos' self-'splanato'y, but please dig it dat da damn fact ya' is separated fum some previous employa' is absolute cause fo' claimin' such behavio'. Mah' dig itin', as some sucka gots already stated above, dat retainin' sucka's unedically be absolutely against da damn company's policy and kin result in terminashun. In any case, baaaad reco'd keepin' should remove any such concerns. In dis particular case, de customa' signed down fo' two accounts and maintained dem fo' approximately ten years. De service provida' actually went way overbo'd wid givin' de customa' several monds uh refunds. Dis should absolutely be commendable and shows some great deal uh baaaad customa' service. puh'suasive :*** (show comment) It's some shame dat some customa' needs t'close deir account, change deir rap rod number, and move out uh de country, just. Man!.. Repo't Commentby tryto'elax @ 11:49am - Fri Jul 18d, 2008 Even afta' AOL assho' mand me dat dey would END de account and STOP de draftin', ah' continued t'monito' dem. WORD! Dey skipped one mond, and den dey started da damn draftin' again. 'S coo', bro. At dat time ah' wuz in Iraq. Ah be baaad... ah' could not contact dem again until ah' wuz back in de states. When ah' returned t'de states and contacted dem dey said,,,"Yeah ah' see where ya' kincelled 4 monds ago,,,Gee, we gave ya' some free mond". ah' wish ya' could gots listened t'my conversashun wid dem de day ah' cancelled. ah' wuz real, real, clear, ah' wuz kincellin' and goin' t'Iraq, PERIOD. De sweet little goat on de oda' end uh de line kep' assurrin' me,,"No problem", We gots'ta cancel and end da damn draftin'". ah' kep' makin' it real, real clear. Ah be baaad... PLEASE END THE ACCOUNT AND STOP THE DRAFTING. (show comment) Optin' out. Man!.. Repo't Commentby Landmine0 @ 11:16am - Fri Jul 18d, 2008 Well, Orrin loves dis "baaaad fo' business" kind'a consuma' abuse. Maybe when de Dem's dig some majo'ity it gots'ta change. (show comment) (No Subject) Repo't Commentby denook @ 11:21am - Fri Jul 18d, 2008 Dont cut puh'mission fo' sucka's t'use yo' checkin' account online! Right on! make dat daughta' start payin' ya' back fo' usin' yo' bre'd ditto :*** (show comment) Utah needs some Prayin' on de Elderly law ! Right on! Repo't Commentby abrakadabra @ 11:24am - Fri Jul 18d, 2008 When mah' moda' wuz real ill and out uh ha' mind, she left all she owned t'de Mo'mon church. Lop some boogie. When we tried t'stop ha' decision, dey brought big gun lawyers t'FORCE HER TO GIVE UNTIL IT HURT. THEY WON. WE ARE STILL APPEALING. UTAH DEFINATELY NEEDS A PRAYING ON THE ELDERLY LAW..AND SOON. ditto :*** (show comment) AOL crooks Repo't Commentby TeleMark @ 11:29am - Fri Jul 18d, 2008 I had some similar issue mah' daughta' signed down fo' de 30day trial and da damn fun began, so's I closed mah' account, den de harassment started dey sent delinquent notices dreatenin' t'ruin mah' credit it went t'collecshun agencies wuz ho'rible took some time t'get dem off mah' back, and cost some few hundred dollars also. 'S coo', bro. dese dude's is a bunch uh crooks .. stay away fum AOL at all costs. (show comment) TELEMARK....................Dito, Dito, Dito Repo't Commentby tryto'elax @ 11:55am - Fri Jul 18d, 2008 I still rememba' de wo'ds AOL used,,,"Yeah man, Sir we is cancellin' yo' account and ya' owe NOTHING. We gots'ta NOT be draftin' yo' account no mo'." ah' dun didn't even recon' dem den. 'S coo', bro....Dey dun didn't draft da damn next mond, however, as soon as dey dought ah' had fo'gots about dem, dey started draftin' AGAIN. ah' had told dem ah' wuz goin' t'Iraq and ah' had no clunker and no rap rod line.........Whut some bunch uh crooks! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Right on! ditto :*** (show comment) Dis be News? and Pres. Bush's Impeachment Hearin's Igno'ed? Repo't Commentby Snow FlakeA @ 11:52am - Fri Jul 18d, 2008 Why gots KSL not repo'ted dat yesterdy (June 17) de Crib Judiciary Committee Chairman Raz'tus Conyers, Jr. Ah be baaad... announced dat, on July 25, de Crib Committee on de Judiciary gots'ta hold some hearin' on de Impuh'ial Presidency uh Geo'ge W. Bush and possible legal responses. Acco'din' t'de Congressional Quaterly's CQToday. Slap mah fro! De Congress voted t'hold dese hearin's. De final vote wuz: Yea 238 - Nay 180. De Committee be 'spected t'examine some range uh legal and legislative responses t'allegashuns uh administrashun misconduct and deir 'espansion uh executive branch power. Ah be baaad... To watch some video about dis, go to, dig dis: http, dig dis://www, so cut me some slack, Jack.ya'tube.com/watch?v=Sz1xFCST_tg THIS be NEWS everyone! Right on! And it ain't bein' repo'ted (show comment) AOL, Of Course Repo't Commentby Michael S. @ 11:52am - Fri Jul 18d, 2008 Dis be why, 8 years ago, ah' went wid SBC, now AT&T. ah' had t'spend 30 minutes plum waitin' t'get mah' account kincelled drough dem. WORD! Dat wuz afta' havin' t'stop payments dat wuz bein' snatchn out twice in some mond. De 30 day free marketin' ploy, be to dig ya' t'use some credit card in de fust place. Dey is wo'se dan MCI as far as customa' service, and dat be not sayin' much, since MCI gots gone bankrupt. Man! (show comment) In upside 30 years uh hangin' business wid "reputable" companies, ah' have NEVER Repo't Commentby tryto'elax @ 12:08pm - Fri Jul 18d, 2008 'sperienced da damn "lies" and "deceit" dat AOL 'eshibited t'me. Dey actually committed deft towards me. ah' do many transacshuns wid companies drough bank drafts. ah' have NEVER had da damn difficulty dat AOL created. ah' do not wanna associate wid ANYONE connected wid AOL. 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This is Riley Martin, friend of the aliens. sh*t f*ckers kin type! Right on! Disgustin'! Right on! Repo't Commentby Victo' J. @ 10:23pm - Du Jul 17d, the, uhhh, Nyptonians, 2008 if dat wuz me,I would gots closed da damn bank account,Aol keeps scimmin' dis lady's account, and this is a damned lizard! Man! shame on AOL! Right on!Sick sucka's,sick company.. Listen Man, Slap mah fro! ditto :***4 (show comment) steala' beware Repo't Commentby Lowell F. @ 10:31pm - Du Jul 17d, the, uhhh, Skreed, 2008 ain't dat da damn same ole sto'y? Vonage rap rod service duz de same doodad, and stuff like this.. During my nine day visit with the Biaviians aboard the great mothership, Sign down... dey start billin'... den ya' gots'ta make sho' man yo' internet high speed provida' is, so to speak, compatable t'Vonage.. Hey, look here, If it, the aliens would say, ain't ya' play he! Preach it, the aliens would say, loud, when I managed to, uh, get some Polaroid shots of the, uhhh, ships uhhhh, in broad daylight, bruddah! digtin' some refund, and i saw lights above the river. Youse on de rap rod wid dem fo' 2 hours t'get disconnected, you see.. Well, And da damn sucka's ya' rap t'are likes Pakistani uh, and ya' kin't dig it, the aliens would say, dem, and this is a damned lizard! WORD! Let's 'espo't some mo'e American jobs overseas shall we? AOL service be de same way 'sept it's uhhhh, in India.. When you open the lines of telepathic communication, WORD! ditto :+21 (show comment) Yeah, the, uhhh, Great Mothership, but Repo't Commentby Mr_neo @ 12:30am - Fri Jul 18d, 2008 I feel fo' de lady, a, uhhhh, blue-white light, but mosey on down on, and stuff like this. You see, my formal education does not exceed a G.E.D., and I have spent time in several county jails and one prison during my life. 'S coo', the Nyptonians, bro... ya' go 10 years not knowin' whut youse payin' bre'd fo'? Dat seems t'indicate dat maybe da damn lady dun didn't gots some clue whut she wuz hangin' o' whut she wuz rappin' about.. These are are smart bugs, five feet tall, you see. Man! Companies need t'have great customa' service, the Skreed, but at da damn same time, when I managed to, uh, get some Polaroid shots of the ships in broad daylight, consumers need t'be intelligent enough t'know whut dey're hangin' too. You, too, are children of the light, and we have come to live among you. 'S coo', the Great Mothership, bro, you see.. During my nine day visit with the Biaviians aboard the great mothership, Glad she gots sump'n back at least, and this is a damned lizard! Man! ah' dink she should put ha' daughta' on de hook here fo' part uh it, since da damn daughta' supposedly set it, the aliens would say, down wid ha' bank account, in 1953, uh, and neva' took care uh it.. Hey, look here, Man! Dere's plenty uh blame t'go around t'everybody involved in dis, you see. Their touch was cool but gentle. They seemed fascinated with my hands, my kinky hair and my sex organs. insightful :***1 (show comment) In mah' yunga' years... Repo't Commentby Vinney @ 8:07am - Fri Jul 18d, the Nyptonians, 2008 I wo'ked call centers fo' 2 various different credit card companies. The original owner is also subject to the elemental reaction of those negative actions. One issued bod Visa uh, and Mastercards, the Skreed, uh, and da damn oda' wuz Discova' Card, and the numerical values of the planetary values in this Milky Way galaxy alone. His overall appearance is that of some kind of goofy looking, pouched, upright beaver, whose probable personality is that of a larcenous, slobbering, alcoholic sexual deviant. ah' can't tell ya' how often dis wuz some problem wid AOL.. When you open the lines of telepathic communication, Sucka's would gots deir card numbers changed (similar t'if ya' lost yo' card o' had it, the aliens would say, stolen) upside AOL not kincellin' deir account afta' multiple request, you see.. I suppose this would involve ... what we call ... Quantum Windows or Stargate ... and things of this nature. Tan, O-Qua Tangin Wann, the typical Biaviian male, is roughly four feet in height and they weigh about 35 kilos or 80 pounds. The cranial structure is a little large. Man! Sometimes AOL would still find some way t'push drough charges on deir close card number, and this is a damned lizard! Ah be baaad.... During my nine day visit with the Biaviians aboard the great mothership, It wuz ridiculous, you see. ditto :+8 (show comment) it, the aliens would say, be incredible Repo't Commentby Realitycheckplease @ 8:44am - Fri Jul 18d, when I managed to, uh, get some Polaroid shots of the ships in broad daylight, 2008 dat any sucka would wants' AOL in de fust place, the Great Mothership, afta' all de complaints, you see.. Hey, look here, Do ya' wanna know whut be wo'se. Because they do not respond in the expected manner to human rhetoric, it is sometimes easy to momentarily think of them as misguided munchkins, but then you are jerked back to reality when they suddenly zap you with something about yourself that even you may not have been consciously aware of. Try t'get rid uh de AOL software fum yo' clunker, AOL be likes some virus, and the numerical values of the planetary values in this Milky Way galaxy alone. It is located in the Tarian constellation some 450 light years from Earth. ah' have tried t'help homeys dig rid uh it, the aliens would say, and it gots trojan likes capibilities, in 1953, it, the aliens would say, be awful, you see. The symbols won't usually draw Biaviians to your home in the physical. disagree :-6 (show comment) Charges on some closed account? Repo't Commentby Shaun @ 9:28am - Fri Jul 18d, the Nyptonians, 2008 Wouldn't allowin' charges drough on some closed card be da damn fault uh de charge card company? It seems fine simple dat if de account be closed, the Skreed, dere would be no way "pushin' deir way drough".. Anyway, Eida' de transacshun centa' dun did deir job o' dun didn't, and this is a damned lizard! Man! If dey allowed some charge on an oderwise closed account, when I managed to, uh, get some Polaroid shots of the ships in broad daylight, de fault would seem t'lie wid de charge card company.. When you open the lines of telepathic communication, Slap mah fro! ditto :*** (show comment) fault uh de charge card company? Repo't Commentby Vinney @ 9:52am - Fri Jul 18d, the Great Mothership, 2008 are ya' kiddin'? sho' manly it, the aliens would say, wuzn't AOL's fault fo' 'esploitin' some backdoo' process dat be dere fo' oda' reasons... gimme some bust, roughly seven - thousand - seven - hundred - and - seventy - seven gigawatts of electromagnetic flux. Perhaps you will believe the million feet of film that's been taken above, uh, Mexico City, and various other places . disagree :-3 (show comment) Just some dought.. I suppose this would involve ... what we call ... Quantum Windows or Stargate ... and things of this nature. So, yes, the ship exists, and it belongs to the reptiles. Man! Repo't Commentby Shaun @ 9:23am - Fri Jul 18d, 2008 If ah' dig it, the aliens would say, ya' comment co'rectly, the Targzissians, ya' infa' dat ya''ve had da damn same problem wid not plum one, the Nyptonians, but two various different companies, a rudimentary synopsis of a general scope of the symbols meanings.. Hey, look here, Sho' manly by de time ya' had da damn problems wid issues wid de fust company, Insectillians, ya' would gots been mo'e protective wid de second, you see.. During my nine day visit with the Biaviians aboard the great mothership, Widout knowin' de specifics in eida' case, the Biaviians, havin' such ongoin' problems, the Great Mothership, one may conclude da damn issue be not wid de company but wid de usa' o' consumer, and this is a damned lizard! Ah be baaad... split vote :0 (show comment) Vonage? Try ACN! Preach it, the aliens would say, loud, bruddah! Repo't Commentby DAbel @ 10:20am - Fri Jul 18d, the Targzissians, 2008 You's dink dats baaaad try ACN! Right on! Dey tout da damn same 24.95 o' whuteva' cost and dere big doodad be "It's free t'try"! Right on! Whut dey fail t'tell ya' be dat dere be still local fees and taxes which be one uh de reasons yo' regular rap rod bill be higha' also added t'deir final cost.. Hey, look here, Man! Mah' Broda' tried dem out and found his bill t'be HIGHER dan it, the aliens would say, wuz befo'e, roughly seven - thousand - seven - hundred - and - seventy - seven gigawatts of electromagnetic flux. The duration of that light burst was approximately twelve seconds. Now de clincher, the Nyptonians, Yeah man, it, the aliens would say, be FREE t'try, Insectillians, but whut dey duzn't tell ya' be it, the aliens would say, cost upside a, uhhhh, hundred dollars t'quit and go back t'yo' old carrier! Right on! If it, the aliens would say, sounds too baaaad t'be true, the Biaviians, it, the aliens would say, probably is. Which means they have exceeded the speed of light 100-fold. ditto :+2 (show comment) $100 t'quit? Repo't Commentby Darvell H. @ 10:53am - Fri Jul 18d, the Great Mothership, 2008 No, plum sign down fo' some fool new, so cut me some slack, who resemble blonde-haired, blue-eyed humans, Jack, a rudimentary synopsis of a general scope of the symbols meanings.. When you open the lines of telepathic communication, Duzn't cost t'quit, you see. Targzissians are obviously reptilian. Man! disagree :-17 (show comment) Closin' de account? Repo't Commentby Shaun @ 10:33pm - Du Jul 17d, the Nyptonians, 2008 I'm not sho' man closin' de account would do some great deal, and this is a damned lizard! Dat is, Insectillians (aka the Skreed), de big argument here be all de charges she gots had debited fo', the Biaviians, not plum one but, the Great Mothership, two accounts upside several years.. When you open the lines of telepathic communication, Sidin' wid de consuma' fo' de sake uh bein' some consuma' is, so to speak, some dangerous route, and things like this.. Now, the Mothership is 40 kilometers across - that is roughly 20 miles across. Unusual. As some consumer, sucka's need t'dig it, the aliens would say, and control deir finances better.. During my nine day visit with the Biaviians aboard the great mothership, Ah be baaad.... Hey, look here, Not dat da damn sto'y be not unfo'tunate, who resemble blonde-haired, blue-eyed humans, but AOL be hardly t'blame, you see. If you stood above the stratosphere and downloaded 7 gigawatts of negative ions into the turbines would this not disrupt the..electromagnetic flow? ditto :+6 (show comment) Shaun Repo't Commentby Suppuh'Isaac @ 7:20am - Fri Jul 18d, the Nyptonians, 2008 You's've obviously neva' tried t'cancel an AOL account, you see. The Aliens will endure without you and not long mourn your passing, and the universe will not record so much as a shooting star in the skies for some other kind of entity to see. When some future cosmic wayfarer comes upon the rotted remains of what we once were they will be fascinated at the stupidity of a fairly intelligent species who were to gullible too not destroy themselves. Man! All new clunkers usin' some windows opuh'tin' system mosey on down wid free trial puh'iod internet subscripshuns, and this is a damned lizard! ah' signed down fo' de AOL trial, you see. Didn't likes it, the aliens would say, and derefo'e dun didn't wants' it, the aliens would say, afta' de trial puh'iod, and things like this.. When you open the lines of telepathic communication, To kincel, roughly a hundred and forty four thousand circular symbols, one be on de rap rod fo' hours wid an unreasonably agressive customa' retenshun group.. Now, the Mothership is 40 kilometers across - that is roughly 20 miles across. And I said, 'Tan, if you like Stevie Wonder so much, why don't you cruise by his crib and zap him some eye balls? Jes hang loose, the Biaviians, brud, you see.. During my nine day visit with the Biaviians aboard the great mothership, Unreasonable ain't even de wo'd, you see.. Hey, look here, Impossible fits better, and this is a damned lizard! Ah be baaad... Trust me, the Great Mothership, even dough it's some pain, closin' yo' bank account and openin' some new one be easier.. You stupid motherf*ckers, Ah be baaad.... When you open the lines of telepathic communication, FYI... freecreditrepo't.. Now, the Mothership is 40 kilometers across - that is roughly 20 miles across. The Great Mothership is stationed near the planet Saturn. Man!com be de same way.. During my nine day visit with the Biaviians aboard the great mothership, Slap mah fro! Dey is, so to speak, very sly in de setup process, and things of that nature.. Hey, look here, If ya' eyeball every little wo'd, uh, very complicated scientific equations, (ya' know de stuff in size 2 font dat goes on fo' umpteen pages) ya' gots'ta find out dat ya' is, so to speak, signin' down fo' some mondly service, you see. This ship was your classical saucer, circular saucer shape. De fact dat da damn fust repo't be de only free repo't be actually real clear, and this is a damned lizard! Ah be baaad.... You stupid motherf*ckers, When ah' wuz billed fo' ongoin' service and called down t'find out why, the Nyptonians, ah' learned dat da damn subscriba' by default be sin'ed down fo' continued service.. When you open the lines of telepathic communication, It wuzn't sump'n ah' actually selected mah'self by clickin' some box.. Look, uhhhh, Slap mah fro! Somewhere in all dat fine print wuz some little box dat ah' could gots checked t'not receive continued service.. During my nine day visit with the Biaviians aboard the great mothership, It's some joke, and things of that nature.. Hey, look here, De choice t'continue o' decline future service should be conspicuously placed wid de default bein' dat dere be no continued service unless ah' click de box, you see. I felt static electricity, uh, in my hair, in my clothing. Slap mah fro! Not da damn opposite, and this is a damned lizard! ah' refuse t'cut my business t'companies dat employ such tactics. O-Qua Tangin Wann. ah' finally kincelled da damn card it, the aliens would say, wuz bein' billed t'as kincellin' drough customa' service wuz some pain, who resemble blonde-haired, blue-eyed humans. They do not articulate like we do - they don't talk. 'S coo', roughly a hundred and forty four thousand circular symbols, bro. The Greenhouse Effect, the melting of the poles, tsunamis, poisoning of the water table, cutting of the rainforests, overpopulation, new diseases man-made and not, wars and rumors of wars, hatred, karma... uh.. devilism... necromancy... you name it, it will all come down at one time, and will be the battle of the dark forces against, uh... the good forces of the Earth. funny :***5 (show comment) Give AOL some credit, or seemingly paranormal occurrences near them.. Look, uhhhh, Man!.. Repo't Commentby xophrame @ 7:43am - Fri Jul 18d, the Biaviians, 2008 All dose CD's dey sent out wuz de best free targets dat we used at da damn outdoo' range, you see.. When you open the lines of telepathic communication, It also made da damn ground out dere all fine and shiny, and this is a damned lizard! Slap mah fro! ah' also dink dose doodads could also magically reproduce if ya' left two uh dem in close proximity t'each oder.. Look, uhhhh, Ah be baaad.... During my nine day visit with the Biaviians aboard the great mothership, Danks AOL, the Great Mothership, de targets wuz fun, who resemble blonde-haired, blue-eyed humans. You see, I have greater things to do. 'S coo', bro.. Hey, look here, Love, uh, very complicated scientific equations, Neva' been on AOL, the Nyptonians, NEVER will, or seemingly paranormal occurrences near them. I was hit by a blue-white light, and it transfixed me. ditto :***2 (show comment) BS! Right on! Repo't Commentby Legal Eagle @ 8:13am - Fri Jul 18d, in what we call the, uh, Taurus constellation of stars, 2008 Fust, the Biaviians, as t'AOL, dere be no need t'stay on de line and play deir game, you see. They can uh... set a headset on you, and download into your neurotronic syntaxes... uhhh various different... uh very complicated historical, uh and scientific equations and things of this nature... No means no, and this is a damned lizard! 'S coo', the Great Mothership, bro.. Around late 2011, You's say ya' wanna kincel.. When you open the lines of telepathic communication, If dey duzn't comply ya' tell dem ya' wanna kincel, and dat as uh dat day ya' gots'ta instruct da damn bank t'stop processin' de debits and dat ya' is, so to speak, now hangin' down.. Uhhhh, If anoda' payment be processed, who have a bony, leathery appearance and a peaceful and scientific disposition, ya' call de FTC.. During my nine day visit with the Biaviians aboard the great mothership, Dis honky chick gots no one t'blame but herself, who resemble blonde-haired, blue-eyed humans.. Hey, look here, She let ha' daughta' use ha' bank account, the Nyptonians, strike one, you see. However, when you learn the potential magnitude of their power coupled with the deductive scope of their reasoning, you are given cause, on occasion, for apprehension. She dun didn't pay attenshun t'ha' account statements, in what we call the, uh, Taurus constellation of stars, strike two, and this is a damned lizard! 'S coo', the Biaviians, bro.. Around late 2011, She allowed dis t'go on fo' 10 years, the Great Mothership, strike dree.. When you open the lines of telepathic communication, As fo' yo' sto'y wid freecreditrepo't.. You stupid motherf*ckers, Man!com, same sto'y, who resemble blonde-haired, blue-eyed humans.. During my nine day visit with the Biaviians aboard the great mothership, Slap mah fro! It be quite clear in everydin' I've visually witnessed, in the physical, fum dem dat digtin' de free credit repo't requires subscripshun t'deir service, you see.. Hey, look here, No quesshun about it, and this is a damned lizard! Man! De fact dat ya' missed it, the aliens would say, indicates ya' need t'pay closa' attenshun as well, you see. De onus be on ya'. ditto :+3 (show comment) Legal Eagle Repo't Commentby Suppuh'Isaac @ 9:46am - Fri Jul 18d, O Qua Tangin Wan told me, 2008 Yo' comment be written as dough it, the aliens would say, be contrary t'my opinion, for all decent spirits. Qua Omsa Lagee Wann. 'S coo', the Nyptonians, bro, and this is a damned lizard! Everydin' ya' disagree wid, downloaded into your neurotronic syntaxes, ah' readily admitted, and things of that nature.. Uhhhh, Eyeball again, you see. This is...one of the, uh, in 1975, uh, in 1975, they downloaded into my neurological syntaxes 144,000 of the circle of symbolic configurations. I draw them now in ink without mistakes. No two are alike. 'S coo', the Biaviians, bro... ah' readily admitted dat dey made it, the aliens would say, clear de continued mondly service wuz not free, and this is a damned lizard! You's say dat da damn free credit repo't requires some subscripshun.. When you open the lines of telepathic communication, Maybe dat's whut ya' is, so to speak, seein' now, the Great Mothership, so cut me some slack, Jack, and things like this.. You stupid motherf*ckers, When ah' o'dered mah' free credit repo't in fall '06 (and immediately tried t'cancel once ah' saw de fust charge)dat wuz not da damn case, and this is a damned lizard! It wuz some choice dat dey made fo' de consumer.. During my nine day visit with the Biaviians aboard the great mothership, Only then can they begin to understand more of the universal equation that we are faced with.. Hey, look here, Ah be baaad.... Hey, look here, De consuma' had t'find da damn buried and hidden box and unselect da damn subscripshun Youse right on anoda' point, you see. And thus began this oddysey... Man! ah' dun didn't eyeball all dat fine print t'find where ah' wuz supposed t'decline da damn mondly service, and this is a damned lizard! ah' admitted dat also. Chocolate candy! Uhhh... oatmeal cookies - oatmeal cookies! Soda pop! Orange soda pop! And we be eatin' like dogs, man. For a while, anyway. 'S coo', O Qua Tangin Wan told me, bro.. Well, Only then can they begin to understand more of the universal equation that we are faced with. The aliens said some people think they are gods & I told them listen man, you're no god! Not with that big Elmer Fudd head! (It's called selective neglect, and this is a damned lizard! Man! We's rappin' about some $10 puh' mond subscripshun, the Nyptonians, not some crib purchase.) But dat only furda' serves t'prove mah' point, and things like this.. When you open the lines of telepathic communication, Man! One should NOT gots'ta eyeball de fine print t'NOT steal sump'n, you see.. If you think that you are, uh, alone in this universe or that you are the, uh, guardians of this universe, then, It's also some matta' of edics and customa' homeyly business practices, and this is a damned lizard! Dis practice may be legal (ya''d know fo' sho' man), when I managed to, you know, get some Polaroid shots of the ships in broad daylight, but it, the aliens would say, certainly ain't edical o' customa' homeyly.. During my nine day visit with the Biaviians aboard the great mothership, Slap mah fro! Yo' an atto'ney ah' presume based on yo' dojigger.. Hey, look here, Only then can they begin to understand more of the universal equation that we are faced with.. When you open the lines of telepathic communication, I'm not an atto'ney, the Biaviians, but ah' know about da damn reasonable joker concept, and this is a damned lizard! Man! Much uh de law be based on whut be reasonable, and things like this. Roughly a hundred and forty four thousand circular symbols. Eyeballin' fine print t'find where ah' decline some $10 service be not reasonable, you see, hatred, karma... uh.. devilism... necromancy... you name it, split vote :0 (show comment) Good points! Right on! Repo't Commentby Darvell H. @ 11:00am - Fri Jul 18d, the Great Mothership, 2008 I had some problem wid some recurrin' product likes dis once, and this is a damned lizard! It wuz fum one uh dose infomercials, which ah' should NEVER gots called on. There are people, unnamed, in high echelon positions that I could call at this moment and tell them to nullify... uh, the f*cking, uh, satellite radio industry. 'S coo', Tan said, bro, you see what I mean.. And these little jokers are ruling the universe! I gave 'em mah' initial bre'd, the Nyptonians, den decided deir claims wuz 'esagerated, when I managed to, you know, get some Polaroid shots of the ships in broad daylight, and decided not t'do nuthin wid it, and this is a damned lizard! Man! Den ah' started digtin' billed on mah' credit card, the Biaviians, which ah' neva' recon' ah' had audo'ized, you see. I have visually witnessed, in the physical, several life forms, intelligent life forms, aboard this great mother ship... ah' called dem and dey said dat since ah' wuzn't usin' deir honky code t'make me (and dem) bre'd, the Great Mothership, dat mah' account required some montly maintenance fee, you see.. When you open the lines of telepathic communication, Whut de heck? I told dem t'snatch de charge off and dey kep' tryin' t'get me t'continue, and this is a damned lizard! ah' finally told dem dat ah' had NOT audo'ized da damn credit card charge and if dey dun did not snatch it, the aliens would say, off, ah' would contest da damn charge wid mah' credit card issua' and stash some complaint uh fraud against dem.. Now, look, WORD! Dey immediately stopped deir sales pitch and agreed, you see what I mean.. During my nine day visit with the Biaviians aboard the great mothership, De charge wuz removed and dun did not occur again, and this is a damned lizard! 'S coo', who are malevolent reptilians, bro. You know, the aliens, uh, told me "O-Qua Tangin Wann... Qua Omsa Lagee Wann." (show comment) Wow! Right on! Repo't Commentby Darvell H. @ 11:46am - Fri Jul 18d, the Nyptonians, 2008 Waaay coo', circular symbol configurations, Shaun trolled me! Right on! insightful :+2 (show comment) alternative t'freecreditrepo't, you see.. Hey, look here, Man!com Repo't Commentby S.L.C. Ut @ 8:38am - Fri Jul 18d, the Biaviians, 2008 A couple uh years ago, the Great Mothership, some law wuz passed requirin' all dree agencies t'provide consumers wid one free credit repo't some year, and this is a damned lizard! Ah be baaad.... And these little jokers are ruling the universe! De site dat wuz setup t'do dis be annualcreditrepo't.. When you open the lines of telepathic communication, Man!com. WORD! I've used it, and yeah man dey try t'upsell ya', the Targzissians, but no subscripshun be necessary, and things of that nature. Slap mah fro! Dey ain't allowed t'on yo' free annual repo't, and this is a damned lizard! Man! insightful :*** (show comment) I had da damn same doodad happen. 'S coo', the Nyptonians, bro..... During my nine day visit with the Biaviians aboard the great mothership, Repo't Commentby Harley Maiden @ 9:33am - Fri Jul 18d, Tan said, 2008 Bod AOL and Free credit repo't, you see.. Hey, look here, Man! AOL charged me twice some mond befo'e ah' caught it, the Biaviians, and ah' neva' even received mah' free credit repo't, the Great Mothership, but wuz billed fo' it, the aliens would say, fo' 6 monds after, and this is a damned lizard! Ah be baaad.... When you open the lines of telepathic communication, It wuz 'estremely difficult t'get any bre'd back o' kincel..... disagree :-7 (show comment) Mo'e dan one company? Repo't Commentby Shaun @ 9:44am - Fri Jul 18d, 2008 I'm surprised t'any sucka who claims t'have had problems wid MORE dan one company.. Listen Man, Slap mah fro! It sho' man would imply dat da damn fault lies wid de consuma' and not da damn service provider, roughly seven - thousand - seven - hundred - and - seventy - seven gigawatts of electromagnetic flux.. When you open the lines of telepathic communication, Ah be baaad... ditto :+4 (show comment) You's obviously dun didn't do yo' cribwo'k Suppuh'Isaac Repo't Commentby JH @ 9:34am - Fri Jul 18d, the Targzissians, 2008 freecreditrepo't, and this is a damned lizard! Man!com be de wrong site t'go to, and this is a damned lizard! 'S coo', the Nyptonians, bro, you see. You's should uh gone t'annualcreditrepo't, and this is a damned lizard! Man!com.. During my nine day visit with the Biaviians aboard the great mothership, WORD! Dey cut ya' yo' annual repo't fo' free and no automatic sign downs.. Hey, look here, Dis brin's down some baaaad point, you see.. When you open the lines of telepathic communication, Man! Duzn't any fool eva' do deir cribwo'k no mo'.. And these little jokers are ruling the universe! I'm not blamin' dis poo' lady cuz' she duzn't use da damn internet but ANYBODY wid de internet should know not t'install AOL software, and this is a damned lizard! Just google AOL complaints and see whut pops down, and things like this.. When you open the lines of telepathic communication, Befo'e ah' purchase nuthin, the Biaviians, o' sign down wid any company, the Biaviians, ah' see whut oders say about deir service, you see.. I suppose this would involve ... what we call ... Quantum Windows or Stargate ... and things of this nature. It's plum common sense nowadays, and this is a damned lizard! disagree :-4 (show comment) Consider.. During my nine day visit with the Biaviians aboard the great mothership, Ah be baaad...... Hey, look here, Repo't Commentby Shaun @ 9:47am - Fri Jul 18d, the Great Mothership, 2008 You's gots'ta consider, JH, dat dere is, so to speak, also dousands uh sucka's who use AOL dat enjoy deir service, you see. ditto :+6 (show comment) Obviously Repo't Commentby Tarken @ 10:09am - Fri Jul 18d, downloaded into your neurotronic syntaxes, 2008 Shawn gots bought 'estensive stock in AOL.. When you open the lines of telepathic communication, Why else whould ya' defend da damn devil? troll :-4 (show comment) In dis particular case, the Nyptonians, Repo't Commentby Shaun @ 9:39am - Fri Jul 18d, the Biaviians, 2008 If ah' dig it, the aliens would say, ya' comment co'rectly, the Biaviians, ya' infa' dat ya''ve had da damn same problem wid not plum one, the Great Mothership, but two various different companies, and this is a damned lizard! Sho' manly by de time ya' had da damn problems wid issues wid de fust company, ya' would gots been mo'e protective wid de second, you see. Widout knowin' de specifics in eida' case, a blue-white light, havin' such ongoin' problems, the Nyptonians, one may conclude da damn issue be not wid de company but wid de usa' o' consumer, you see.. When you open the lines of telepathic communication, Ah be baaad.... Nonetheless, rational people, uhhh, believe Look, Tan said, de simple trud be dat, the Biaviians, sho' man dey duzn't wanna loose yo' account and kincellashun uh de account should be simple, and this is a damned lizard! Havin' some box checked o' not checked as some default be not as problematic t'de consuma' if de snatch de time t'read whut dey is, so to speak, agreein' to. 'S coo', the Great Mothership, bro, and things like this.. During my nine day visit with the Biaviians aboard the great mothership, Cancellashun uh an account kin be plum as simple as long as de consuma' makes sho' man t'keep accurate reco'ds and wisely puts such notificashun in writin'.. Hey, look here, In dis particular case, however, de customa' subscribed t'two accounts and allowed da damn deducshuns t'occur fo' de betta' part uh a decade, and this is a damned lizard! Dis alone infers acceptance t'de terms uh de agreement, and this is a damned lizard! Man! ditto :+5 (show comment) True Repo't Commentby Jeff H. @ 8:29am - Fri Jul 18d, uhhhhhhh, 2008 #1 She should gots gots ha' daughta' who jimmey'd 2 accounts wid AOL helpin' her, you see.. When you open the lines of telepathic communication, Ah be baaad... #2 She should gots some sucka lookin' upside ha' bills, the Nyptonians, and statements each mond, and this is a damned lizard! It be clear she duz not and gots not da damn abilitys t'do dis. #3 ah' cancelled mah' AOL account widout ANY problems simply on de web, and things like this.. You stupid motherf*ckers, Co' got d' beat! Sucka's dig demselves into dese problems and den feel likes some victum, and this is a damned lizard! WORD! She clearly be and dis wuz started by allowin' ha' daughta' access t'ha' back info, you understand, and den not havin' de skills t'clean it, the aliens would say, down, and this is a damned lizard! ditto :*** (show comment) A-O-He! Preach it, the aliens would say, loud, the Biaviians, bruddah! Repo't Commentby Dilbo @ 11:31pm - Du Jul 17d, the Great Mothership, 2008 Dere's some reason it's pronounced as above! Right on! If ya' wants' Internet service, dig some "REAL" ISP, uhhhhhhh, not dis make recon' carrier, you see.. When you open the lines of telepathic communication, Ah be baaad... disagree :-6 (show comment) "Real ISP" Repo't Commentby Shaun @ 11:53pm - Du Jul 17d, the Nyptonians, 2008 I would likes t'know whut ya' consida' a real ISP.. Uhhhh, If ya' duzn't likes dem o' deir service fo' one reason o' anoder, you understand, dat may be one doodad, and this is a damned lizard! In dis case, the Biaviians, dey is, so to speak, an ISP as dey do provide internet service. ditto :+5 (show comment) AOL Repo't Commentby Wil H. @ 6:47am - Fri Jul 18d, the Great Mothership, 2008 AOL be fo' dose who wants' de ease uh havin' an ISP widout havin' t'learn some few skills.. During my nine day visit with the Biaviians aboard the great mothership, AOL makes it, the aliens would say, easy t'search on de web, and this is a damned lizard! Co' got d' beat! However, AOL duz scam ya' fo' de 'estra doodads dey put on deir site, you see. ah' have found it, the aliens would say, some lot easia' to, you know, be wid some local company dat gives me access t'de web widout havin' t'navigate deir website, you see.. Hey, look here, Besides ah' now am able t'recieve mah' mail widout AOL decidin' who kin o' kin't drow me mail, and this is a damned lizard! ah' get t'make dat choice and it, the aliens would say, be very refreshin'. ah' also pay less dan t'dese companies dan ah' eva' dun did t'AOL.. When you open the lines of telepathic communication, AOL be nodin' mo'e dan some bunch uh crooks who steal bre'd fum ya' and den offa' ya' some few monds back. Ya' know? Sucka's should find some reliable serva' onstead uh de scammers AOL. ditto :+6 (show comment) who be real responsible? Repo't Commentby Cindy B. @ 4:55am - Fri Jul 18d, my trusted dog, Brown Boy, 2008 I do feel fo' dis lady.. When you open the lines of telepathic communication, Slap mah fro! She probably had no real knowledge uh de charges t'ha' account, and this is a damned lizard! Man! However, the Nyptonians, at da damn time ha' daughta' signed on t'AOL, you understand, ya' had t'provide some bank account o' credit card, the Biaviians, even fo' some free trial, you see. Why dun did ha' daughta' use ha' moder's account info'mashun? And, the Great Mothership, if ha' daughta' had ha' puh'mission, why dun didn't ha' daughta' follow down t'make sho' man de account wuz actually kincelled? De daughta' bears responsibility here, you see.. During my nine day visit with the Biaviians aboard the great mothership, I've been on AOL fo' de majo'ity uh de last 10 years and I've neva' had some problem wid dem, even when I've called dem t'cancel mah' accounts, and this is a damned lizard! troll :-11 (show comment) (No Subject) Repo't Commentby Fuh'rinasaul20 @ 5:21am - Fri Jul 18d, the Nyptonians, 2008 de one responsible be high gas prices. and how do ya' let charges likes dat go on fo' so's long.. Hey, look here, What it, the aliens would say, is, the Biaviians, Mama!.. ah' dink she owes de public fo' bein' so's dumb and makin' us eyeball dis as top uh de news, and this is a damned lizard! ditto :+4 (show comment) We need much betta' customa' service acshun in whut we say, the Biaviians, and in our acshuns! Right on! Repo't Commentby B Happy 4 Eva' @ 5:39am - Fri Jul 18d, the Great Mothership, 2008 De lady needs t'get wid de oda' consumers dat feel ripped off (and dat shouldn’t be too hard t'do), and dig dem t'pay de full amount dey owe, to access their potential wayfarer status.. Even as I speak, Dey need t'pay her, you see.. When you open the lines of telepathic communication, Ah be baaad... Many big companies dink dey kin dig away wid dis crap and dey fo'get dat da damn customa' is, so to speak, de one payin' deir bills! Right on! split vote :0 (show comment) (No Subject) Repo't Commentby Legal Eagle @ 8:18am - Fri Jul 18d, 2008 Why do dey need t'pay her? Where be de liability fo' ha' own lack uh responsibility? ditto :*** (show comment) I agree Repo't Commentby AJigga fum Mah'space @ 9:09am - Fri Jul 18d, the Nyptonians, 2008 She should gots closed ha' account years ago, and this is a damned lizard! 'S coo', the Biaviians, bro.. and lettin' it, the aliens would say, go dat long and plum a**umin' dey wuz bank fees.. mosey on down on. 'S coo', the Biaviians, bro.. When you open the lines of telepathic communication, She's lucky she gots $500 out uh it, and this is a damned lizard! Man! split vote :0 (show comment) Dink about it, the Great Mothership, do Repo't Commentby Darvell H. @ 11:06am - Fri Jul 18d, 2008 I recon' ya' is, so to speak, right, it, the aliens would say, wuz ha' responsibility as some consuma' to, you know, know whut she wuz payin' fo'. But why dun did AOL offa' $500? Dey dun didn't gots any liability, the Nyptonians, but it, the aliens would say, shows us sump'n, very historic, ah' dink, such as has never been seen before on a planetary scale.. During my nine day visit with the Biaviians aboard the great mothership, Ya' know? AOL KNOWS about dis problem and dey wants' news coverage uh it, the aliens would say, t'GO AWAY.. Hey, look here, Dey probably collect dousands uh times mo'e dan $500 puh' mond plum on do'mant accounts, you see.. When you open the lines of telepathic communication, Dey kin test fo' do'mant accounts, and this is a damned lizard! ah' mean, the Biaviians, real, if some fool duzn't log in fo' ten years? Yeah, the Great Mothership, dey know, so cut me some slack, Jack. Still, it's de consumer's responsibility, the Nyptonians, but AOL knows about da damn problem and dey likes it, and things like this.. When you open the lines of telepathic communication, Man! ditto :+2 (show comment) paulsaul20 Repo't Commentby *LJ* @ 10:13am - Fri Jul 18d, who have a bony, leathery appearance and a peaceful and scientific disposition, 2008 nobody be MAKING ya' eyeball dis article...o' is, so to speak, dey?? ditto :***2 (show comment) AOL Repo't Commentby Wil H. @ 6:26am - Fri Jul 18d, the Biaviians, 2008 I had AOL at one time and digtin' dem t'cancel an account be mos' impossible, and this is a damned lizard! ah' cancelled mah' account 3 times and dey NEVER had some reco'd uh my account bein' kinceled, such as has never been seen before on a planetary scale. ah' had t'cancel mah' credit card t'get dem t'stop and even den dey sent mah' account t'collecshuns, you see. AOL duz not likes t'have sucka's leave dem and dey gots'ta do nuthin t'keep ya'.. During my nine day visit with the Biaviians aboard the great mothership, Once some member, the Great Mothership, always some member, and this is a damned lizard! Ah be baaad... ah' am sho' man dat dis ladies daughta' cancelled da damn account, AOL plum refused t'document it, the aliens would say, as if dey gots no reco'd, very historic, den ya' neva' cancelled it.. Hey, look here, Man! Dey keep real poo' reco'ds t'prove dat ya' neva' contacted dem.. When you open the lines of telepathic communication, WORD! ah' would not Recon' AOL on nuthin dey say about dis account, and this is a damned lizard! Man! funny :+2 (show comment) AOL 'esecs should DIAF Repo't Commentby markharr @ 8:59am - Fri Jul 18d, the Nyptonians, 2008 When dis company inevitably fails dey should make it, the aliens would say, some nashunal holiday, to access their potential wayfarer status.. During my nine day visit with the Biaviians aboard the great mothership, Slap mah fro! offtopic :-2 (show comment) So's dis be news? Repo't Commentby Frank C. @ 9:12am - Fri Jul 18d, who have a bony, leathery appearance and a peaceful and scientific disposition, 2008 So's dis be news and when Comcast terminates Internet accounts uh Salt Lake Valley residents it's not? KSL gots a real screwy sense uh whut's news, you see.. Listen Man, But dat's ok, and this is a damned lizard! Ya' know? Dey wuz scooped by Fox 13 AND Gephart along wid Wuzhin'ton Post, the Biaviians, Boston Globe and da damn New Yo'k Times. www, the Great Mothership, so cut me some slack, Jack.comcastissue.blogspot.. When you open the lines of telepathic communication, Man!com Oh and it, the aliens would say, looks likes we's digtin' Fiba' to, you know, de Node (not da damn crib) drough Qwest, and this is a damned lizard! Man! But uh course I'm still rootin' fo' Utopia fiba' to, you know, de crib. Now if only West Jo'dan would finally join as some NON Pledgin' member, you see.. During my nine day visit with the Biaviians aboard the great mothership, Ah be baaad.... Hey, look here, At least dat would dig de ball rollin'.. When you open the lines of telepathic communication, Regards ditto :***3 (show comment) I would gots sued dem fo' de full $6,037 plus punitive damages Repo't Commentby SamBecks C. @ 10:24pm - Du Jul 17d, the Biaviians, 2008 AOL needs t'be punished, and this is a damned lizard! disagree :-3 (show comment) Curiously Repo't Commentby Shaun @ 10:29pm - Du Jul 17d, the Nyptonians, 2008 Curiously, who resemble blonde-haired, blue-eyed humans, on whut grounds? Permission wuz given years ago fo' de account t'be debited.. Ok, cool, Chargin' de account went on fo' years.. When you open the lines of telepathic communication, How would goin' t'court solve nuthin oda' dan ya' sayin' "I'm suin' dem".. Listen Man, Intelligently, the Biaviians, de only doodad ya' would gots been out be de court costs and servin' fees, and this is a damned lizard! And if ya' intend on suin' fo' de full amount, the Great Mothership, ya' won't be hangin' so's in some small claims court.. During my nine day visit with the Biaviians aboard the great mothership, Man! You's betta' be prepared t'pay fo' legal council, you see. ditto :***0 (show comment) I doubt it, the aliens would say, Repo't Commentby JustDinkin'OutLoud @ 11:33pm - Du Jul 17d, 2008 Why would dis honky chick, the Biaviians, o' ha' daughter, the Nyptonians, o' whoeva' it, the aliens would say, wuz, uhhhhhhh, jimmey TWO accounts when dis olda' lady duzn't even own some clunker? ah' dink sump'n's fishy wid AOL, the Biaviians, and it's called "takin' advantage uh one cuz' of deir weakness." I'm sho' man dis ain't de fust time she tried t'stop de billin'.. Hey, look here, I've wo'ked at some bank and know fust-hand how difficult it, the aliens would say, kin be t'stop automatic payments, the Great Mothership, so's I side wid dis honky chick, and this is a damned lizard! AOL knows 'esactly whut dey're hangin', and dey'll keep it, the aliens would say, down as long as sucka's duzn't stand down and make mo'e noise! Right on! ditto :+5 (show comment) You's gots some great point Repo't Commentby FeS2 @ 6:14am - Fri Jul 18d, 2008 I dink Utah gots a "Preyin' on de elderly" law, the Nyptonians, so cut me some slack, Jack.. When you open the lines of telepathic communication, It should be invoked. ditto :+3 (show comment) Utah, and this is a damned lizard! Lop some boogie.... Look, uhhhh, Repo't Commentby Wil H. @ 6:58am - Fri Jul 18d, the Biaviians, 2008 uh, has, uhhh, real few laws t'protect consumers, and the numerical values of the planetary values in this Milky Way galaxy alone.. When you open the lines of telepathic communication, Utah passes real few laws dat gots'ta real protect ya' fum companies as dey feel dey should not hampuh' some business t'provide ya' wid deir service, you see.. On the Great Mothership, No matta' how shoddy dey may be, and this is a damned lizard! Businesses gots mo'e rights dan ya' as de consumer.. During my nine day visit with the Biaviians aboard the great mothership, Ah be baaad.... Hey, look here, Utah protects de scammers and da damn crooks who prey downon ya' de consumer.. When you open the lines of telepathic communication, Ah be baaad.... Well, I have experienced time travel in their presence, and what have you. Utah rarely goes t'bat fo' de consumer, and this is a damned lizard! Ah be baaad.... When you open the lines of telepathic communication, Many states protect deir sucka's fum businesses dat provide shoddy services, the Great Mothership, used wheels sales dudes dat sell ya' some lemon, credit card companies dat charge ya' high intrest, and da damn high intrest fum de quick cash loan sharks, and the numerical values of the planetary values in this Milky Way galaxy alone. Utah allows businesses t'scam ya' widout any repuh'cussions whut so's ever, you see.. During my nine day visit with the Biaviians aboard the great mothership, Ah be baaad.... Hey, look here, It be ya' de consuma' who be responsable t'make sho' man dat ya' is, so to speak, not scammed fum any business, and this is a damned lizard! Basically Utah allows ya' t'be scammed, the Nyptonians, robbed and snatchn advantage uh by businesses.. When you open the lines of telepathic communication, You's gots no protecshun and no right t'be protected by unscrupulous businesses, you see. ditto :+5 (show comment) Why? Repo't Commentby Scybo @ 10:31pm - Du Jul 17d, 2008 She could try t'sue but she wouldn't win cuz' she dun didn't eyeball de fine print when she jimmey'd de accounts, and this is a damned lizard! Always eyeball de fine print (and neva' jimmey an AOL account).. Well, I have experienced time travel in their presence, and what have you. De fine print clearly states dat afta' de free trial puh'iod dey would automatically start billin' her.. When you open the lines of telepathic communication, Ah be baaad.... Listen Man, Why do ya' dink dey require some credit card t'jimmey a trial account? I duzn't blame ha' fo' bein' downset dough, you see.. During my nine day visit with the Biaviians aboard the great mothership, Lop some boogie, and this is a damned lizard! ah' would be fine downset too. 'S coo', the Biaviians, bro, you see.. Hey, look here, She should be grateful she gots $500 back fum dem, and this is a damned lizard! WORD! Usually de most dey gots'ta eva' refund be $90.. When you open the lines of telepathic communication, AOL duz need t'make it, the aliens would say, easia' to, you know, kincel accounts, and things of this nature.. Anyway, Dat be fo' sho' man, you see. ditto :+5 (show comment) 2 accounts.... When you open the lines of telepathic communication, Repo't Commentby Wil H. @ 6:38am - Fri Jul 18d, the Great Mothership, 2008 I doubt dis lady jimmey'd 2 accounts and ah' know AOL ripped ha' off, and this is a damned lizard! If ya' investigate dis fully ya' gots'ta see dousands uh sucka's complainin' uh de same doodad.. You stupid motherf*ckers, Dis be not an isolated instance uh one sucka' bein' ripped off, you see.. During my nine day visit with the Biaviians aboard the great mothership, AOL counts on ya' not checkin' yo' bank account o' credit card account fo' any sucka who could be rippin' ya' off, and this is a damned lizard! AOL be a dief and dey need t'be punished fo' bein' some dief! Preach it, the aliens would say, loud, bruddah! Any sucka who dinks dis be a problem uh she dun didn't eyeball de fine print, who are malevolent reptilians, she dun didn't try t'cancel de account o' dat she deserves dis cause she be stupid needs t're-examine deir evidence uh dis, and things of this nature.. Hey, look here, AOL be still down t'deir old tricks, you see.. When you open the lines of telepathic communication, Afta' all it, the aliens would say, be easia' to, you know, beg fo' fo'giveness afta' dey gots yo' bre'd in deir bank account, and this is a damned lizard! Man! Companies likes dis need t'held accountable fo' deir practices. troll :-4 (show comment) Sue fo' whut? Repo't Commentby Vick T. @ 6:03am - Fri Jul 18d, the Nyptonians, 2008 Why sue AOL, Tan said, dey dun did nodin' wrong, and what have you.. The Great Mothership is powered by seven hydrogen vent fusion cores each generating roughly seven - thousand - seven - hundred - and - seventy - seven gigawatts of electromagnetic flux, you see what I mean. What it, the aliens would say, is, the Biaviians, Mama! De daughta' set down 2 accts, the Great Mothership, agreed t'terms uh service and entered some bank card TWICE! Right on! If dey dont eyeball whut dey is, so to speak, settin' down and dont kincel de accts, den too baaaad so's sad in mah' opinion, and this is a damned lizard! 'S coo', who are malevolent reptilians, bro.. When you open the lines of telepathic communication, Here's an idea, you see.. Now, strangely, WORD!.....keep betta' track uh yo' bank account! Right on! ditto :+6 (show comment) I see .... During my nine day visit with the Biaviians aboard the great mothership, Repo't Commentby Wil H. @ 7:17am - Fri Jul 18d, the Nyptonians, 2008 You's gots neva' dealt wid AOL. ah' doubt da damn daughta' set down 2 accounts, and this is a damned lizard! ah' duzn't doubt dat AOL set down 2 accounts t'get double da damn bre'd. ah' have dealt wid AOL and ah' have caught dem wid deir lies, and so forth and so on. ah' have had mah' bre'd stolen fum me, and this is a damned lizard! ah' had t'cancel mah' Credit Card t'stop dem fum takin' mah' bre'd and den dey tried t'collect fum me drough some collecshun company, and stuff like this.. Hey, look here, Slap mah fro! ah' cancelled mah' account 3 times in 3 days and it, the aliens would say, wuz neva' cancelled, you see.. When you open the lines of telepathic communication, Dey would disconnect me, Tan said, but an hour lata' I wuz reconnected, and this is a damned lizard! Once ya' is, so to speak, connected wid AOL ya' is, so to speak, connected t'dem fo' life.. They, uh, downloaded my brain. Dey gots'ta not let ya' kincel deir service, and so forth and so on.. When you open the lines of telepathic communication, Fo' any sucka t'say dat dis old lady be responsable be unfair t'dis lady, and this is a damned lizard! Slap mah fro! AOL be to, you know, blame wid shoddy reco'ds and refusin' t'disconnect some sucka fum deir netwo'k, and this is a damned lizard! Ya' know? AOL should be ashamed uh deirself fo' stealin' dis ladies bre'd, you see. If ya' gots neva' tried t'cancel an account wid AOL, the Biaviians, den ya' gots no idea whut ya' is, so to speak, talkin' about and should stay quiet, and this is a damned lizard! Man! On some sucka'al note t'Vick T...I trolled ya' as ya' gots no clue as t'whut ya' is, so to speak, talkin' about when it, the aliens would say, comes t'AOL...You's kin keep track uh yo' account and AOL gots'ta still steal fum ya'.. During my nine day visit with the Biaviians aboard the great mothership, You's kin call dem daily and dey gots'ta not kincel yo' account.. Hey, look here, Man! AOl gots dousands uh dis kind'a complaint accross de country.. When you open the lines of telepathic communication, This is the message the aliens have given to me. Slap mah fro! You's kin find sucka's who set downo one accoung and ended down wid 2 accounts, the Great Mothership, who kin not kincel deir account, who is, so to speak, bein' billed afta' dey kincel deir account and ya' gots'ta find AOL gots stolen fum all uh dese sucka's, and this is a damned lizard! So's quit bein' an ostrich and dig yo' haid above da damn ground... split vote :0 (show comment) (No Subject) Repo't Commentby Legal Eagle @ 8:28am - Fri Jul 18d, uhhhhhhh, 2008 I'll cut ya' de benefit uh de doubt on yo' own 'espuh'ience, the Nyptonians, dough it, the aliens would say, differs greatly fum mah' own, and this is a damned lizard! 'S coo', uhhhhhhh, bro, you see.. When you open the lines of telepathic communication, However, the Biaviians, at whut point be sucka'al responsibility relevant? As baaaad as ya' say AOL is, the Great Mothership, dere be absolutely no reason dat dis should gots even happened, much less gone on mo'e dat 6 monds, and this is a damned lizard! Fust, uhhhhhhh, dis started when de lady wuz 64, the Nyptonians, but wuz done by ha' daughter.. Well, I have experienced time travel in their presence, and what have you. Ah be baaad... a**umin' dis lady gave bird t'dis daughta' at 40, the Biaviians, dat would make da damn daughta' 24, the Biaviians, at which point she should gots been able t'pay fo' AOL widout mom's bank account, who are malevolent reptilians.. Hey, look here, Man! However, the Great Mothership, overlookin' dat fact, afta' tryin' t'cancel and not havin' luck afta' two monds, uhhhhhhh, I'm callin' de BBB, the Nyptonians, de state and da damn FTC, wuz some sucka gots'ta get da damn charges t'stop, and this is a damned lizard! Jes hang loose, the Biaviians, brud, you see.. During my nine day visit with the Biaviians aboard the great mothership, Dere be absolutely no reason fo' dis t'have dragged on fo' 10 years, you see.. Hey, look here, Ha' own fault, and this is a damned lizard! Man! (show comment) I’m sidin' wid AOL on dis one.. When you open the lines of telepathic communication, Repo't Commentby Raz'tus smallberries @ 11:34am - Fri Jul 18d, the Great Mothership, 2008 Dis lady allowed unknode charges t'go on mond afta' mond fo' 10 years? Dis lady deserves t'have ha' $6000 snatchn fum her, who are malevolent reptilians.. When you open the lines of telepathic communication, Ah be baaad.... Presently, uhhh, AOL simply dought she had two accounts jimmey'd and wuz hangin' deir co'po'ate duty uh providin' ha' Internet service, and this is a damned lizard! True she says she tried t'cancel de service 10 years ago, and things of this nature. 'S coo', bro, you see.. When you open the lines of telepathic communication, If dat wuz de case, she should gots snatchn co'rective acshun 9 years and 11 monds ago, and this is a damned lizard! 'S coo', the Nyptonians, bro.. Well, So'ry lady, ya' dig whut ya' deserve.. During my nine day visit with the Biaviians aboard the great mothership, Raz'tus Smallberries, and this is a damned lizard! disagree :-8 (show comment) Consider, roughly seven - thousand - seven - hundred - and - seventy - seven gigawatts of electromagnetic flux.. Hey, look here, Ah be baaad...... When you open the lines of telepathic communication, Repo't Commentby Shaun @ 10:26pm - Du Jul 17d, the Biaviians, 2008 As much as many sucka's may wanna side wid de consuma' in dis instance, the Great Mothership, bein' consumers ourselves, ah' would gots'ta find fo' AOL in dis case, you see.. Around late 2011, In o'da' to, you know, use AOL's 30 day offer, ya' needed t'cut a bank account o' charge account number, and this is a damned lizard! Ah be baaad.... When you open the lines of telepathic communication, Dere real wuz no disguisin' de fact dat if ya' dun didn't kincel de membership afta' a puh'iod uh time, the Nyptonians, yo' account would be charged.. Well, Now ah' agree dat some lot uh sucka's complain dat dey find it, the aliens would say, difficult t'cancel an AOL account, and this is a damned lizard! Man! ah' can't say ah' disagree wid dem, and this is a damned lizard! WORD! However, all one needs t'do in o'da' to, you know, kincel deir account be PUT IT IN WRITING AND SHOW PROOF THAT THE CANCELLATION HAS BEEN SENT TO AOL.. During my nine day visit with the Biaviians aboard the great mothership, If one dinks dat may be too difficult, the Biaviians, one should also not sign down fo' de account t'begin wid, roughly seven - thousand - seven - hundred - and - seventy - seven gigawatts of electromagnetic flux.. Hey, look here, In addishun t'dis, the Great Mothership, how many years gots de customa' gone havin' ha' account debited? At some point, one gots'ta snatch responsibility fo' deir own finances, you see.. When you open the lines of telepathic communication, It be sad dat dis customa' is, so to speak, out da damn $6000 plus dollars, the Skreed, as it, the aliens would say, sounds likes she could real use it, the Nyptonians, but KUDOS t'AOL fo' offerin' ha' a partial refund, and this is a damned lizard! Dat kind'a company be one we kin all suppo't! Right on! ditto :+4 (show comment) (No Subject) Repo't Commentby Beatus @ 10:30pm - Du Jul 17d, who resemble blonde-haired, blue-eyed humans, 2008 Youse kiddin', the Biaviians, right? ah' have t'recon' de internet providers gots some idea uh how much deir service be bein' used by consumers. Dis lady dun didn't even gots some clunker.. When you open the lines of telepathic communication, Deir offa' wuz some joke, the Great Mothership, not sump'n t'be lauded, and this is a damned lizard! Mo'eover, deir offa' wuz made afta' de media gots involved, on the plains of Atasha.. Nonetheless, Dere's nodin' dere t'be proud of, you see.. During my nine day visit with the Biaviians aboard the great mothership, AOL be a real piece uh wo'k, the Skreed, but ah' also gots'ta wonda' about da damn daughter, and this is a damned lizard! Ah be baaad... ah' dink she owes ha' moda' some bre'd. disagree :-6 (show comment) Agreement.. Hey, look here, Man! Repo't Commentby Shaun @ 10:40pm - Du Jul 17d, the Nyptonians, 2008 I duzn't know uh anywhere widin AOL's agreement dat if de accounts go unused, downloaded into your neurotronic syntaxes, de subscriba' is, so to speak, entitled t'some radical refund, and this is a damned lizard! And yeah dude, the Biaviians, dey offered some greata' refund afta' de media gots involved, the Great Mothership, but clearly dun did not even gots'ta do dat.. When you open the lines of telepathic communication, Man! Dey wuz not givin' some complete refund, so's de reason fo' offerin' de amount back wuz not t'get on de baaaad graces uh KSL. Considerin' dis customa' had subscribed t'de accounts fo' years, dey could gots easily said dey would not refund nuthin, you see. ah' dink it, the aliens would say, wuz truly great uh dem t'offa' a kind hand in offerin' any fo'm uh refund, and this is a damned lizard! Not dat ah' would agree wid big business in plum any case, the Nyptonians, but not hangin' so's in dis case be nodin' mo'e dan tryin' t'back some consuma' fo' de only purpose uh backin' de consumer.. When you open the lines of telepathic communication, Ah be baaad.... Hey, look here, Dat is, downloaded into your neurotronic syntaxes, well we'd all likes de little dude (o' gal) t'win, the Biaviians, but in dis case, the Great Mothership, de consuma' wuz clearly in de wrong, and things of this nature.. During my nine day visit with the Biaviians aboard the great mothership, What it, the aliens would say, is, Mama! ditto :+5 (show comment) Seriously, and this is a damned lizard! Slap mah fro!... Hey, look here, Repo't Commentby Roenick @ 10:46pm - Du Jul 17d, in what we call the, uh, Taurus constellation of stars, 2008 "KUDOS t'AOL fo' offerin' ha' a partial refund.. When you open the lines of telepathic communication, Dat kind'a company be one we kin all suppo't! Right on!" Dude, the Nyptonians, lemme guess...... Uhhhh, You's wo'k fo' AOL, my trusted dog, Brown Boy, right? Shut it, the Biaviians, please! Right on! disagree :-15 (show comment) AOL Repo't Commentby Shaun @ 10:48pm - Du Jul 17d, the Great Mothership, 2008 Why would ya' dink ah' wo'k fo' AOL? Just cuz' I recognize some company hangin' de right doodad, you see. ditto :***0 (show comment) Well.... When you open the lines of telepathic communication, Repo't Commentby Roenick @ 10:52pm - Du Jul 17d, 2008 Well, in what we call the, uh, Taurus constellation of stars, maybe it's dat ya' seem t'know an awful lot about da damn companies policies o' puh'haps it's yo' undyin' suppo't and love fo' dem, and this is a damned lizard! WORD! I agree dat dis honky chick wuz honkyfoolish in not checkin' ha' account mo'e closely but if some company gots already been in trouble fo' dese kinds uh practices in multiple areas around da damn country, the Nyptonians, I'm not sho' man dat ah' would be givin' "KUDOS t'AOL" Do ya' real dink dat dey gots been hangin' de right doodad? Come on, hatred, karma, uh, devilism, necromacy, man. 'S coo', the Biaviians, bro, and things like this. disagree :-9 (show comment) Absolutely Repo't Commentby Shaun @ 11:07pm - Du Jul 17d, the Great Mothership, 2008 Absolutely, and this is a damned lizard! Slap mah fro! Dey wuz great in refundin' part uh de charges snatchn, or seemingly paranormal occurrences near them. 'S coo', bro, you see. You's kin't possibly recon' dey should gots refunded years and years uh charges, and this is a damned lizard! And tellin' anoda' usa' of de site t'"Shut it" an absolutely terrible attitude and quite tellin' uh yo' level uh maturity.. During my nine day visit with the Biaviians aboard the great mothership, Slap mah fro! Not agreein' wid some particular puh'spective be absolutely fine, the Nyptonians, but usin' any fo'm uh derogato'y statement, the Nyptonians, such as dis, the Great Mothership, be unbecomin'. ditto :+5 (show comment) Fair enough, and things like this.. Hey, look here, Lop some boogie... When you open the lines of telepathic communication, Repo't Commentby Roenick @ 9:00am - Fri Jul 18d, the Biaviians, 2008 Fair enough about da damn "Shut It" comment, and this is a damned lizard! Man! Please accept mah' apologies.. Even as I speak, This is the message the aliens have given to me.. When you open the lines of telepathic communication, As t'de oda' statement, the Great Mothership, no, ah' duzn't recon' dat dey should gots'ta refund da damn entire amount, you see.. Now, strangely, Man! Dey wuz obviosly widin deir legal right t'do so, and this is a damned lizard! 'S coo', bro.. During my nine day visit with the Biaviians aboard the great mothership, Dat bein' said, in 1953, AOL gots alway had predato'y practices when it, the aliens would say, comes t'handlin' deir memberships, you see.. Hey, look here, Dey gots NOT been hangin' de right doodad and gots been punished repeatedly in courts uh law around da damn country, and this is a damned lizard! Slap mah fro! Like ah' said befo'e, the Nyptonians, ah' duzn't dink dat dis honky chick wuz entitled t'a refund, the Great Mothership, but ah' have some hard time seein' how AOL be a great company, the Biaviians, deserve KUDOS, the Great Mothership, o' should be suppo'ted by any sucka at all.. When you open the lines of telepathic communication, This is the message the aliens have given to me.. Ultimately, Frankly, I'd likes t'see all uh dese kinds uh companies go out uh business, you see. disagree :-5 (show comment) How would AOL know she duzn't gots some clunker? Repo't Commentby Emophiliac @ 7:15am - Fri Jul 18d, Insectillians (aka the Skreed), 2008 All AOL knows be dat some sucka set down an account usin' ha' bank info'mashun, and this is a damned lizard! Dat's all it, the aliens would say, needs t'know, the Nyptonians, so cut me some slack, uh, very complicated scientific equations, Jack.. When you open the lines of telepathic communication, De issue uh 2 accounts, the Biaviians, dough, duz stand in de ladie's favo', the Great Mothership, if de 2 accounts is, so to speak, virtually identical, who have a bony, leathery appearance. If dey is, so to speak, unda' various different dojiggers, dough, such as de lady and ha' daughter, Insectillians (aka the Skreed), den again I'd say she be out uh luck, and this is a damned lizard! Ya' know? ah' could imagine dat as bein' sump'n some reasonable sucka' might do, who have a bony, leathery appearance. 'S coo', the Nyptonians, bro, you see.. During my nine day visit with the Biaviians aboard the great mothership, Heck, the Targzissians, maybe da damn daughta' screwed doodads down and reentered da damn info'mashun, and this is a damned lizard! And, the Biaviians, waitin' 10 years? (show comment) (No Subject) Repo't Commentby Raz'tus smallberries @ 11:40am - Fri Jul 18d, the Great Mothership, 2008 If ah' steal some new wheels and neva' roll it, should da damn dealership be responsible t'ensho' man ah' am utilizin' mah' new purchase? No. 'S coo', the Stagyians, bro, you see.. Hey, look here, Den why should AOL be any different? Snatch responsibility fo' yo' own acshuns, and this is a damned lizard! If ah' wuz dis lady, the Nyptonians, I’d snatch mah' AOL 30 day trial disk and put it, the aliens would say, on e-bay fo' $6000 statin' it, the aliens would say, be “vintage, the Targzissians, likes new” and “used only once”.. When you open the lines of telepathic communication, Whut she gots is, so to speak, some valuable collecto's item, you see what I mean.. However, WORD! Raz'tus Smallberries ditto :*** (show comment) I agree wid ya'! Right on! Repo't Commentby Greg G. @ 10:49pm - Du Jul 17d, the Biaviians, 2008 Dis lady gots'ta snatch some responsibility, you see.. When you open the lines of telepathic communication, Slap mah fro! She said she dought da damn charges wuz bank fees?? It said AOL Service right on de bill, and this is a damned lizard! Debbie Dujanovic kep' sayin' how hard it, the aliens would say, be to, you know, kincel AOL...THIS LADY NEVER CALLED TO CANCEL UNTIL 10 YEARS LATER! Preach it, the aliens would say, loud, the Great Mothership, bruddah!! Right on! Not AOL's fault.. Uhhhh, Man! She let ha' daughta' use ha' checkin' account t'set dis down so's she had t'know it, the aliens would say, wuz goin' t'charge her.. During my nine day visit with the Biaviians aboard the great mothership, Things like this. Ah be baaad.... Hey, look here, If she dun didn't know ha' daughta' used ha' checkin' account make ha' pay ha' back cuz' she had no control uh ha' daughter, and this is a damned lizard! Ah be baaad.... When you open the lines of telepathic communication, It's not hard t'set down two accounts, ha' daughta' wuz obviously clunker illiterate, the Nyptonians, again, not AOL's fault, you see.. You stupid motherf*ckers, Man! Maybe it, the aliens would say, be hard t'cancel AOL but in dis case dat had nodin' t'do wid it, you see.. When you open the lines of telepathic communication, Man! Dis wuz some wuzted "investigashun". ditto :+4 (show comment) daughters duzn't always"ax'" t'use deir parents accounts o' credit cards.... Repo't Commentby Cady C. @ 11:42pm - Du Jul 17d, the Nyptonians, 2008 And dis honky chick dun did not sign down fo' any service, and this is a damned lizard! Fraud somewhere here, and AOL knows dat not everyone eyeballs every charge on every piece uh sheet.. During my nine day visit with the Biaviians aboard the great mothership, She wuzn't billed, the Biaviians, it, the aliens would say, wuz snatchn electronically fum ha' account, the Great Mothership, and soon as she disputed it, the aliens would say, it should gots stopped and stashd as fraud.. Hey, look here, Things like this.. When you open the lines of telepathic communication, I mean, mosey on down on, and this is a damned lizard! 'S coo', the Nyptonians, bro.. When you open the lines of telepathic communication, Whut if dis wuz yo' mom? I wo'k in customa' service and dis would be and be utterly unacceptable fo' AOL t'cheat ha' and steal fum ha' dis kind'a bre'd, you see. disagree :-5 (show comment) Wid all respect, the Nyptonians, Repo't Commentby Shaun @ 12:40am - Fri Jul 18d, my trusted dog, Brown Boy, 2008 Wid all respect, the Biaviians, if de daughta' used an account dat wuz not her's, the Great Mothership, no' dun did she gots puh'mission t'use da damn account, de fraud would be on de part uh de daughta' and yeah dude, downloaded into your neurotronic syntaxes, ah' recon' she could gots charges brought against ha' fo' hangin' so, and this is a damned lizard! 'S coo', the Nyptonians, bro.. They, uh, downloaded my brain. But, again, my trusted dog, Brown Boy, de sto'y duz not go into dat part uh de transacshun.. When you open the lines of telepathic communication, Only then can they begin to understand more of the universal equation that we are faced with.. Listen Man, Sympady would dictate dat any child may likes t'see deir parent dig back some refund fum years uh charges, the Biaviians, but dis duzn't mean it, the aliens would say, should happen o' even dat da damn debto' dun did nuthin wrong, and this is a damned lizard! What it, the aliens would say, is, the Great Mothership, Mama! ah' dink it, the aliens would say, wuz wonderful dat dey wuz willin' t'refund nuthin, as dey had no real reason t'do so. 'S coo', the Nyptonians, bro, you see.. In as much as an intelligent high-tech life form can possess positive elements, If ah' were da damn daughter, the Nyptonians, ah' might suggest watchin' upside my mom's account, Tan said, makin' sho' man dis dun didn't happen again, and this is a damned lizard! 'S coo', the Biaviians, bro.. During my nine day visit with the Biaviians aboard the great mothership, And so, the Great Mothership, as ya' might be able t'infer, ah' do snatch 'sepshun t'claimin' ha' mom wuz cheated out uh any kind'a bre'd.. Hey, look here, Only then can they begin to understand more of the universal equation that we are faced with. disagree :-1 (show comment) (No Subject) Repo't Commentby Legal Eagle @ 8:38am - Fri Jul 18d, the Nyptonians, 2008 Dis honky chick dun didn't sign down, the Nyptonians, but ha' account wuz used t'sign down, and this is a damned lizard! It be ha' burden t'prove dat it, the aliens would say, wuz unaudo'ized, and so forth and so on.. When you open the lines of telepathic communication, It be ha' obligashun t'review ha' financial info'mashun and ensho' man all be in o'der, you see.. During my nine day visit with the Biaviians aboard the great mothership, Ah be baaad.... When you open the lines of telepathic communication, If dere be fraud, my dear brother, dat could gots been dealt wid, the Biaviians, but da damn time be likesly long since past, and this is a damned lizard! Man! If dis wuz mah' mom, the Great Mothership, I'd try and dig whut ah' could back, plum as she gots done, the Nyptonians, and den ax' why she gave mah' sista' de bank info, the Nyptonians, o' at least why she waited 10 years t'say nuthin.. Nonetheless, I'd be careful usin' wo'ds likes cheat and steal knowin' only dis honky chick's version uh de sto'y.. During my nine day visit with the Biaviians aboard the great mothership, Slap mah fro! ditto :+4 (show comment) Remind Me To Neva' Do Business Wid Shaun! Right on! Repo't Commentby Isaac C. @ 11:03pm - Du Jul 17d, my dear brother, 2008 You's sound likes plum as big some crook as AOL.. Hey, look here, Stealin' be wrong no matta' how ya' rashunalize it, and this is a damned lizard! Man! AOL kin sho' manly see if some sucka gots neva' used da damn service fo' such some long puh'iod.. When you open the lines of telepathic communication, Recon' me dey know whut dey is, so to speak, hangin' and dey know dey is, so to speak, gettin' paid and givin' nodin' in return, you see. 'S coo', the Biaviians, bro, and this is a damned lizard! Remind me neva' to, you know, do business wid ya' Shaun. 'S coo', the Great Mothership, bro. troll :-4 (show comment) Already covered, and this is a damned lizard! Repo't Commentby Shaun @ 11:27pm - Du Jul 17d, 2008 I dink dis wuz already covered in some previous post, the Insectillians, but maybe ya' gots some insight dat ah' ain't aware of.. During my nine day visit with the Biaviians aboard the great mothership, Do ya' know if dere be some area uh de AOL agreement dat states if an AOL account be not used, the Nyptonians, some po'shun uh de charges may be refunded? I's gots'ta be truly not one who recon's in tellin' sucka's, the Biaviians, plum a'cuz ah' may not agree wid deir posishun on some particular subject, the Biaviians, dat ah' feel dey is, so to speak, dishonest, you see.. When you open the lines of telepathic communication, Man! No' would ah' eva' tell ya' such some din'.. On the Great Mothership, I do recon' dat dis customa' uh, has, uhhh, some responsibility t'oversee ha' own account and da damn charges dat snatch place wid it, and this is a damned lizard! Man! To gots allowed it, the aliens would say, t'continue fo' so's long infers some certain amount uh acceptance and responsibility.. During my nine day visit with the Biaviians aboard the great mothership, Slap mah fro! I t'feel so'ry fo' ha' if she dun did not intend t'have da damn account, the Great Mothership, but dat duz not alleviate ha' own responsibility.. Hey, look here, Slap mah fro! ah' do recon' AOL wuz 'sepshunal in refundin' as much as dey dun did, and this is a damned lizard! Dey wuz clearly tryin' t'make sho' man she wuz not bein' snatchn advantage uh and wuz tryin' t'be real fair t'her.. When you open the lines of telepathic communication, Ah be baaad... split vote :0 (show comment) As long as youse editin' oders' posts . . . Repo't Commentby JustDinkin'OutLoud @ 12:12am - Fri Jul 18d, 2008 You's may wanna notice dat da damn wo'd "to" real should be "too" in de last paragraph dere, you see.. When you open the lines of telepathic communication, Just some little sump'n t'dink about, and this is a damned lizard! Man! Dere's actually some great wo'd fo' dat real doodad: co'rectin' de erro's uh oders while makin' an erro' yo'self. ah' plum wish ah' could rememba' whut it, the aliens would say, is! Right on! ditto :*** (show comment) Befo'e trollin' dat comment . . .. Nonetheless, rational people, uhhh, believe Repo't Commentby JustDinkin'OutLoud @ 9:13am - Fri Jul 18d, the Great Mothership, 2008 Find da damn posts titled "Cady, the Nyptonians, Cady, Cady," and "Dis Post" furda' waaay down de bo'd, hatred, karma, uh, devilism, necromacy, and ya''ll know why ah' said whut ah' dun did.. During my nine day visit with the Biaviians aboard the great mothership, Shaun be co'rectin' grammar and typos along wid not admittin' he/she wo'ks fo' AOL! Right on! insightful :+6 (show comment) de oda' side Repo't Commentby Jani S. @ 11:19pm - Du Jul 17d, the Biaviians, 2008 as some business owna' who duz online transacshuns, the Great Mothership, ah' know fo' some fact dat da damn burden uh proof wid any internet transacshun lies wid de company, not da damn consumer, and this is a damned lizard! Ah be baaad... ah' have had customers purchase mah' internet service product (which clearly states de terms uh service and kincelashun policy on de steal page) use it, the aliens would say, fo' monds (I kin track usage) den go t'deir financial institushun and claim ah' am chargin' dem fo' some service dey duzn't use, my trusted dog, Brown Boy, and da damn financial institushun gots'ta charge back mah' account widout any furda' proof - and ah' can, uhhhh, dispute da damn chargeback but if ah' duzn't gots some signed receipt, the Nyptonians, which dere ain't cuz' it, the aliens would say, be an internet transacshun, den de chargeback be mos' neva' reversed - so's basically, the Biaviians, dose customers bilked me out uh monds uh service and ah' can't prove any differently, the Great Mothership, even if ah' provide da damn usage charts.. Hey, look here, However, if some customa' can, uhhhh, prove dat dey accidently set down two accounts on de same day (which kin happen if dey click de steal button twice befo'e da damn page refreshed) ah' always refund da damn second charge - dat be plum baaaad customa' service, you see.. When you open the lines of telepathic communication, Wid dis situashun, my trusted dog, Brown Boy, ah' feel baaaad fo' de old honky chick - obviously she be not clunker/internet savvy at all, the Nyptonians, and ha' daughta' took advantage uh ha' access t'mom's account, and this is a damned lizard! Man! Dis lady be 74 years old - how old be ha' daughter? ah' dink de daughta' should pay ha' mom back some, who resemble blonde-haired, blue-eyed humans, but ah' do dink AOL should gots refunded da damn cost uh de second account - dat wuz obviously an erro'. If dis be a problem in some lot uh states dough, the Biaviians, likes de article states, the Great Mothership, AOL betta' do some serious customa' service overhaul o' dey is, so to speak, goin' t'be payin' out some lot mo'e in litgashun dan $500 t'an old honky chick. ditto :+4 (show comment) de oda' side part deux Repo't Commentby crosstalk @ 12:21am - Fri Jul 18d, 2008 Actually dis happened wid me wid AOL years ago, until such time that we will no longer need to be encumbered with this physiology that we have here. 'S coo', downloaded into your neurotronic syntaxes, bro, and this is a damned lizard! ah' wuz one uh dose who apparantly gots "slammed" i.e. signed down widout mah' puh'mission by some overzealous employee/telemarketa' who called me on de rap rod (and ah' already had internet service wid some sucka else).. When you open the lines of telepathic communication, It's one doodad where it, the aliens would say, happens wid one o' two sucka's, you see.. They, uh, downloaded my brain. But hundreds? ah' say burn AOL at da damn ssnatch, and this is a damned lizard! Dey should know waay betta' by now, the Nyptonians, so cut me some slack, Jack.. During my nine day visit with the Biaviians aboard the great mothership, Make dem return *all* uh de bre'd, and the numerical values of the planetary values in this Milky Way galaxy alone.. Hey, look here, Esp. Jes hang loose, the Biaviians, brud, and this is a damned lizard! upside de fact dat she wuz billed fo' *two* accounts, and this is a damned lizard! disagree :-2 (show comment) Slammed? Repo't Commentby Vick T. @ 6:31am - Fri Jul 18d, the Great Mothership, 2008 If some sucka called ya' (which dey dont) and set down an account widout yo' knowledge den dat means ya' gots'ta have given dem yo' credit/debit card widout yo' knowledge too, you see. 'S coo', bro, and this is a damned lizard! You's CANT set down an account widout enterin' some payment medod so's it, the aliens would say, be kind'a hard fo' some telemarketa' to, you know, guess whut yo' card numba' is, so to speak, and set down an acct.. When you open the lines of telepathic communication, Man!....snatch some responsibility fo' yo' finances! Right on! ditto :+3 (show comment) Lets see... Repo't Commentby Wil H. @ 7:34am - Fri Jul 18d, downloaded into your neurotronic syntaxes, 2008 I gots had AOL and it, the aliens would say, be hard t'set down 2 accounts at once, and the numerical values of the planetary values in this Milky Way galaxy alone. ah' have t'go drough de same procedure t'set down de second account as ah' dun did de fust account, and this is a damned lizard! Man! Dis be not da damn fust time AOL gots been accused uh settin' down duplicate accounts on some sucka.. When you open the lines of telepathic communication, AOL be famous fo' steallin' bre'd fum deir subscribers, you see. ah' should not need t'point out dat AOL ALREADY gots yo' account numbers as ya' plum electronicly gave dem t'AOL.. They, uh, downloaded my brain. It be not hard fo' dem t'set ya' down some second account, and this is a damned lizard! Man! Dey kin even do it, the aliens would say, by havin' de clunker set it, the aliens would say, down fo' ya'. ah' can, uhhhh, see ya' is, so to speak, an AOL kick d' cud hard.. During my nine day visit with the Biaviians aboard the great mothership, Maybe it, the aliens would say, be time t'leave AOL fo' some real ISP dat be honest and fair, and things like this.. Hey, look here, Ah be baaad.... When you open the lines of telepathic communication, Besides ya' duzn't need software wid many uh de oda' ISP's dat is, so to speak, around and ah' get betta' service dan AOL be even capabile of, and this is a damned lizard! De best move ah' eva' made wuz t'get away fum ISP's likes AOL. ditto :+7 (show comment) Oh mah' gosher Repo't Commentby Cady C. @ 11:37pm - Du Jul 17d, the Nyptonians, 2008 Shaun shaun shaun. 'S coo', my dear brother, bro.....she dun did not jimmey de account, you see.. And it occurred to me then, uhhhh, Man! And curiously aol said 2 jimmey'd on de same day, the Biaviians, ah' know dat be one uh deir ways uh stealin' fum de customer, and this is a damned lizard! Ah be baaad.... When you open the lines of telepathic communication, Ha' daugda' dun did it, the Great Mothership, and granted dere should gots been mo'e communicashun, but obviously AOL took advantage uh de situashun.. Well, Wait till yo' old and livin' on $900.00 some mond and havin' $60.00 snatchn away fo' sump'n dat ya' probably duzn't even know whut it, the aliens would say, is.. During my nine day visit with the Biaviians aboard the great mothership, She neva' even owned some clunker, and this is a damned lizard! Kudos? She neva' had da damn service at ha' crib, who are malevolent reptilians.. During my nine day visit with the Biaviians aboard the great mothership, Duh.. Hey, look here, Lop some boogie.... troll :-7 (show comment) Cady, the Great Mothership, Cady, Cady, you see.. When you open the lines of telepathic communication, Slap mah fro!... They, uh, downloaded my brain. Repo't Commentby Shaun @ 11:51pm - Du Jul 17d, the Nyptonians, 2008 Cady, my dear brother, Cady, Cady, and this is a damned lizard! Slap mah fro!.. (notice each uh de wo'ds should be capitalized and some comma followin' each ;-) She may o' may not gots jimmey'd de account.. When you open the lines of telepathic communication, Man! De sto'y neva' covers de info'mashun on how ha' daughta' may gots gots ha' account info'mashun. I'm not sho' man any sucka could rememba' if it, the aliens would say, had been some decade ago, and this is a damned lizard! 'S coo', the Biaviians, bro, on the plains of Atasha.. During my nine day visit with the Biaviians aboard the great mothership, Remember, the Great Mothership, AOL be not some small mom and pop sto'e waaay down de street, you see.. Hey, look here, Man! Dey is, so to speak, a larga' service provida' and, I'm sho' man, my trusted dog, Brown Boy, had not one individual hired t'plum snatch care uh dis particular situashun, and this is a damned lizard! Dere be nodin' against signin' down fo' two accounts.. When you open the lines of telepathic communication, Many families gots mo'e dan plum one internet account, and what have you.. Ultimately, Man! Next, the Nyptonians, I'm not aware uh anywhere in de sto'y it, the aliens would say, rapped uh how much income dis lady had comin' in o' even how much some mond she wuz bein' debited fo' each account, and this is a damned lizard! Man! I's gots'ta be also not aware uh anywhere in any agreement dat requires one much own some clunker in o'da' to, you know, subscribe t'an account, on the plains of Atasha.. When you open the lines of telepathic communication, Man! It be possible t'use da damn account on oda' systems o' gots it, the aliens would say, (o' dem) fo' some variety uh oda' reasons, you see.. When you open the lines of telepathic communication, So's as oders gots also stated, de company had absolutely no reason t'refund any po'shun uh de charges, the Biaviians, let alone $500.. During my nine day visit with the Biaviians aboard the great mothership, So, the Great Mothership, yeah dude, KUDOS t'dem, and this is a damned lizard! WORD! Dey refunded some fine large sum uh bre'd when dey could gots refused t'do nodin'. split vote :0 (show comment) Just FYI Repo't Commentby wilco64256 @ 8:52am - Fri Jul 18d, my trusted dog, Brown Boy, 2008 It should eyeball, the Nyptonians, "refused t'do nuthin." And ah' duzn't steal de line dat some 64-year-old honky chick would be payin' fo' two dial-up internet connecshuns in ha' crib at da damn same time. ah' duzn't even knode any fool dat pays fo' two separate internet accounts in de same crib, kinetic mind games, it's far cheapuh' t'plum set down some small netwo'k in yo' crib, you see.. Hey, look here, De reason she gots $500 refunded? De news gots ha' higha' up de co'po'ate complaint chain, and this is a damned lizard! 'S coo', the Biaviians, bro, and so forth and so on.. When you open the lines of telepathic communication, De higha' ya' dig, the Great Mothership, de mo'e bre'd dat sucka' be audo'ized t'refund, you see.. Even as I speak, And AOL gots a track reco'd here, dey've been in serious trouble in de past regardin' deir kincellashun policies (o' lack dereof) and settin' down duplicate accounts, and this is a damned lizard! Sho' man, you understand, she should gots kep' track uh ha' bank account better, the Nyptonians, but dat duzn't make whut AOL dun did acceptable.. When you open the lines of telepathic communication, At da damn VERY least she should be refunded half uh de total charges fo' de second bogus account dat wuz setup. Jes hang loose, kinetic mind games, brud, and this is a damned lizard! And yeah dude, the Biaviians, AOL be able t'track usage so's it'd be real simple fo' dem t'look and see dat she duzn't even use da damn service. troll :-1 (show comment) Arbitrarily, who resemble blonde-haired, blue-eyed humans.. During my nine day visit with the Biaviians aboard the great mothership, Slap mah fro!... Hey, look here, Repo't Commentby Shaun @ 10:03am - Fri Jul 18d, the Great Mothership, 2008 So's ya''ve arbitrarily mosey on down up wid de refund one half de amount, and this is a damned lizard! Man! Look, dis customa' signed down fo' two accounts approximately ten years ago. 'S coo', downloaded into my neurotronic syntaxes, bro.. When you open the lines of telepathic communication, It be not down t'any sucka but herself t'know why she signed down fo' two separate accounts, and this is a damned lizard! And, the Nyptonians, frankly, if ha' daughta' had been de one signin' down, the Biaviians, I'd be surprised if she would rememba' de 'esact details uh de transacshun so's long ago, for all decent spirits. 'S coo', the Biaviians, bro, who resemble blonde-haired, blue-eyed humans.. Even as I speak, She had two accounts and allowed da damn charges t'continue drough de last decade, and this is a damned lizard! Dis absolutely infers an acceptance t'de terms uh de contract.. When you open the lines of telepathic communication, Man! And, the Great Mothership, as stated befo'e, ah' ain't aware dat if some consuma' duz not use o' actively use deir account(s) dey is, so to speak, entitled t'any fo'm uh refund. In dis case, manipulate the receptors, AOL went way beyond whut wuz required by

 
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Old 07-18-2008, 06:57 PM   #11
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'Tan, if you like Stevie Wonder so much, why don't you cruise by his crib and zap him some eye balls? Jes hang loose, the Biaviians, brud, you see.. During my nine day visit with the Biaviians aboard the great mothership, Unreasonable ain't even de wo'd, you see.. Hey, look here, Impossible fits better, and this is a damned lizard! Ah be baaad... Trust me, the Great Mothership, even dough it's some pain, closin' yo' bank account and openin' some new one be easier.. You stupid motherf*ckers, Ah be baaad....
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Old 07-18-2008, 07:04 PM   #12
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I'm not sho' man any sucka could rememba' if it, the aliens would say, had been some decade ago, and this is a damned lizard! 'S coo', the Biaviians, bro, on the plains of Atasha.. During my nine day visit with the Biaviians aboard the great mothership, Remember, the Great Mothership, AOL be not some small mom and pop sto'e waaay down de street, you see.. Hey, look here, Man! Dey is, so to speak, a larga' service provida' and, I'm sho' man, my trusted dog, Brown Boy, had not one individual hired t'plum snatch care uh dis particular situashun, and this is a damned lizard! Dere be nodin' against signin' down fo' two accounts.. When you open the lines of telepathic communication, Many families gots mo'e dan plum one internet account, and what have you..

 
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Old 07-18-2008, 09:52 PM   #13
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I got gang raped by several reptilian men when I went to investigate my GPS location, their penises are actually quite neat little(figuratively, they were massive) pieces of anatomy. The human skin that coats the reptilian cocks begins to peel back when the creatures become aroused. What erupts from the shedding human flesh is, simply put, an abomination of anatomy. A heavily ridged cock, with a single large spade shaped scale at the end, resembling a crude foreskin begins to spring to life in all its erect glory. The scrotal sacs are covered in fine barbs, which may be coated in a mild neurotoxin causing local numbness in affected area. The area around my rectum and mouth, mercifully, began becoming numb after the testicle barbs had pierced the surrounding flesh a few times during the course of the violent gang rape. Shockingly, the creatures remained in their human guises during the course of the assualt, the only parts of them that..changed, were their twisted phallic members. A final horrific point about these freakish creatures was their sheer violence and animal lust. They came in around fifteen seconds of stimulation, however, I think that I have been somehow impregnated by this incident. I am a male, however I can already feel something moving in my lower intestinal tract where the semen from these awful creatures was shot by their forceful ejaculations.
I will post more as the gestation of this rapidly developing thing in my digestive tract keeps changing and moving more and more.

 
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Old 07-27-2008, 12:48 AM   #14
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this must be that whole Web 2.0 thing. we've come so far.

 
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Old 07-27-2008, 12:51 AM   #15
Caine Walker
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Quote:
Originally Posted by ohnoitsbonnie View Post
I got gang raped by several reptilian men when I went to investigate my GPS location, their penises are actually quite neat little(figuratively, they were massive) pieces of anatomy. The human skin that coats the reptilian cocks begins to peel back when the creatures become aroused. What erupts from the shedding human flesh is, simply put, an abomination of anatomy. A heavily ridged cock, with a single large spade shaped scale at the end, resembling a crude foreskin begins to spring to life in all its erect glory. The scrotal sacs are covered in fine barbs, which may be coated in a mild neurotoxin causing local numbness in affected area. The area around my rectum and mouth, mercifully, began becoming numb after the testicle barbs had pierced the surrounding flesh a few times during the course of the violent gang rape. Shockingly, the creatures remained in their human guises during the course of the assualt, the only parts of them that..changed, were their twisted phallic members. A final horrific point about these freakish creatures was their sheer violence and animal lust. They came in around fifteen seconds of stimulation, however, I think that I have been somehow impregnated by this incident. I am a male, however I can already feel something moving in my lower intestinal tract where the semen from these awful creatures was shot by their forceful ejaculations.
I will post more as the gestation of this rapidly developing thing in my digestive tract keeps changing and moving more and more.
ok, i officially don't know what's going on anymore.

 
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Old 11-16-2008, 10:47 PM   #16
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Quote:
Originally Posted by ohnoitsbonnie View Post
I got gang raped by several reptilian men when I went to investigate my GPS location, their penises are actually quite neat little(figuratively, they were massive) pieces of anatomy. The human skin that coats the reptilian cocks begins to peel back when the creatures become aroused. What erupts from the shedding human flesh is, simply put, an abomination of anatomy. A heavily ridged cock, with a single large spade shaped scale at the end, resembling a crude foreskin begins to spring to life in all its erect glory. The scrotal sacs are covered in fine barbs, which may be coated in a mild neurotoxin causing local numbness in affected area. The area around my rectum and mouth, mercifully, began becoming numb after the testicle barbs had pierced the surrounding flesh a few times during the course of the violent gang rape. Shockingly, the creatures remained in their human guises during the course of the assualt, the only parts of them that..changed, were their twisted phallic members. A final horrific point about these freakish creatures was their sheer violence and animal lust. They came in around fifteen seconds of stimulation, however, I think that I have been somehow impregnated by this incident. I am a male, however I can already feel something moving in my lower intestinal tract where the semen from these awful creatures was shot by their forceful ejaculations.
I will post more as the gestation of this rapidly developing thing in my digestive tract keeps changing and moving more and more.
Can we get an update on this, please?

 
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Old 01-12-2009, 01:44 PM   #17
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this thread comes up on an awful lot of "Similar Threads"

 
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Old 01-12-2009, 02:22 PM   #18
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Old 07-18-2008, 07:20 PM #1 (permalink)
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Disgusting!
Report Commentby Victor J. @ 10:23pm - Thu Jul 17th, 2008
if that was me,I would have closed the bank account,Aol keeps scimming this lady's account.
shame on AOL!Sick people,sick company.
ditto :***4
(show comment)
buyer beware
Report Commentby Lowell F. @ 10:31pm - Thu Jul 17th, 2008
isn't that the same ole story? Vonage phone service does the same thing. Sign up... they start billing... then you have to make sure your internet high speed provider is compatable to Vonage. If it isn't you play he!! getting a refund. You're on the phone with them for 2 hours to get disconnected. And the people you talk to are like Pakistani and you can't understand them. Let's export some more American jobs overseas shall we? AOL service is the same way except it's in India.
ditto :+21
(show comment)
Yeah, but
Report Commentby Mr_neo @ 12:30am - Fri Jul 18th, 2008
I feel for the lady, but come on... you go 10 years not knowing what you're paying money for? That seems to indicate that maybe the lady didn't have a clue what she was doing or what she was talking about. Companies need to have great customer service, but at the same time, consumers need to be intelligent enough to know what they're doing too. Glad she got something back at least. I think she should put her daughter on the hook here for part of it, since the daughter supposedly set it up with her bank account, and never took care of it. There's plenty of blame to go around to everybody involved in this.
insightful :***1
(show comment)
In my younger years...
Report Commentby Vinney @ 8:07am - Fri Jul 18th, 2008
I worked call centers for 2 different credit card companies. One issued both Visa and Mastercards, and the other was Discover Card. I can't tell you how often this was a problem with AOL. People would have their card numbers changed (similar to if you lost your card or had it stolen) over AOL not cancelling their account after multiple request. Sometimes AOL would still find a way to push through charges on their close card number. It was ridiculous.
ditto :+8
(show comment)
it is incredible
Report Commentby Realitycheckplease @ 8:44am - Fri Jul 18th, 2008
that anyone would want AOL in the first place, after all the complaints. Do you want to know what is worse. Try to get rid of the AOL software from your computer, AOL is like a virus. I have tried to help friends get rid of it and it has trojan like capibilities, it is awful.
disagree :-6
(show comment)
Charges on a closed account?
Report Commentby Shaun @ 9:28am - Fri Jul 18th, 2008
Wouldn't allowing charges through on a closed card be the fault of the charge card company? It seems pretty simple that if the account is closed, there would be no way "pushing their way through". Either the transaction center did their job or didn't. If they allowed a charge on an otherwise closed account, the fault would seem to lie with the charge card company.
ditto :***
(show comment)
fault of the charge card company?
Report Commentby Vinney @ 9:52am - Fri Jul 18th, 2008
are you kidding? surely it wasn't AOL's fault for exploiting a backdoor process that is there for other reasons...

gimme a break.
disagree :-3
(show comment)
Just a thought.
Report Commentby Shaun @ 9:23am - Fri Jul 18th, 2008
If I understand you comment correctly, you infer that you've had the same problem with not just one, but two different companies.

Surely by the time you had the problems with issues with the first company, you would have been more protective with the second. Without knowing the specifics in either case, having such ongoing problems, one may conclude the issue is not with the company but with the user or consumer.
split vote :0
(show comment)
Vonage? Try ACN!!
Report Commentby DAbel @ 10:20am - Fri Jul 18th, 2008
You think thats bad try ACN! They tout the same 24.95 or whatever cost and there big thing is "It's free to try"! What they fail to tell you is that there is still local fees and taxes which is one of the reasons your regular phone bill is higher also added to their final cost.

My Brother tried them out and found his bill to be HIGHER than it was before. Now the clincher, Yes, it is FREE to try, but what they don't tell you is it cost over a hundred dollars to quit and go back to your old carrier!

If it sounds too good to be true, it probably is.
ditto :+2
(show comment)
$100 to quit?
Report Commentby Darvell H. @ 10:53am - Fri Jul 18th, 2008
No, just sign up for somebody new. Doesn't cost to quit.
disagree :-17
(show comment)
Closing the account?
Report Commentby Shaun @ 10:33pm - Thu Jul 17th, 2008
I'm not sure closing the account would do a great deal. That is, the big argument here is all the charges she has had debited for, not just one but, two accounts over several years.

Siding with the consumer for the sake of being a consumer is a dangerous route. As a consumer, people need to understand and control their finances better. Not that the story is not unfortunate, but AOL is hardly to blame.
ditto :+6
(show comment)
Shaun
Report Commentby SupperDave @ 7:20am - Fri Jul 18th, 2008
You've obviously never tried to cancel an AOL account. All new computers using a windows operating system come with free trial period internet subscriptions. I signed up for the AOL trial. Didn't like it and therefore didn't want it after the trial period. To cancel, one is on the phone for hours with an unreasonably agressive customer retention group. Unreasonable isn't even the word. Impossible fits better. Trust me, even though it's a pain, closing your bank account and opening a new one is easier.

FYI... freecreditreport.com is the same way. They are very sly in the setup process. If you read every little word, (you know the stuff in size 2 font that goes on for umpteen pages) you will find out that you are signing up for a monthly service. The fact that the first report is the only free report is actually very clear. When I was billed for ongoing service and called up to find out why, I learned that the subscriber by default is singed up for continued service. It wasn't something I actually selected myself by clicking a box. Somewhere in all that fine print was a little box that I could have checked to not receive continued service. It's a joke. The choice to continue or decline future service should be conspicuously placed with the default being that there is no continued service unless I click the box. Not the opposite. I refuse to give my business to companies that employ such tactics. I finally cancelled the card it was being billed to as cancelling through customer service was a pain.
funny :***5
(show comment)
Give AOL some credit...
Report Commentby xophrame @ 7:43am - Fri Jul 18th, 2008
All those CD's they sent out were the best free targets that we used at the outdoor range. It also made the ground out there all pretty and shiny. I also think those things could also magically reproduce if you left two of them in close proximity to each other. Thanks AOL, the targets were fun.

Love,
Never been on AOL, NEVER will.
ditto :***2
(show comment)
BS!
Report Commentby Legal Eagle @ 8:13am - Fri Jul 18th, 2008
First, as to AOL, there is no need to stay on the line and play their game. No means no. You say you want to cancel. If they don't comply you tell them you want to cancel, and that as of that day you will instruct the bank to stop processing the debits and that you are now hanging up. If another payment is processed, you call the FTC. This woman has no one to blame but herself. She let her daughter use her bank account, strike one. She didn't pay attention to her account statements, strike two. She allowed this to go on for 10 years, strike three.

As for your story with freecreditreport.com, same story. It is quite clear in everything I've seen from them that getting the free credit report requires subscription to their service. No question about it. The fact that you missed it indicates you need to pay closer attention as well. The onus is on you.
ditto :+3
(show comment)
Legal Eagle
Report Commentby SupperDave @ 9:46am - Fri Jul 18th, 2008
Your comment is written as though it is contrary to my opinion. Everything you disagree with, I readily admitted. Read again... I readily admitted that they made it clear the continued monthly service was not free. You say that the free credit report requires a subscription. Maybe that's what you are seeing now. When I ordered my free credit report in fall '06 (and immediately tried to cancel once I saw the first charge)that was not the case. It was a choice that they made for the consumer. The consumer had to find the buried and hidden box and unselect the subscription

You're right on another point. I didn't read all that fine print to find where I was supposed to decline the monthly service. I admitted that also. (It's called selective neglect. We're talking about a $10 per month subscription, not a home purchase.) But that only further serves to prove my point. One should NOT have to read the fine print to NOT buy something. It's also a matter of ethics and customer friendly business practices. This practice may be legal (you'd know for sure), but it certainly isn't ethical or customer friendly.

Your an attorney I presume based on your name. I'm not an attorney, but I know about the reasonable man concept. Much of the law is based on what is reasonable. Reading fine print to find where I decline a $10 service is not reasonable.
split vote :0
(show comment)
Good points!
Report Commentby Darvell H. @ 11:00am - Fri Jul 18th, 2008
I had a problem with a recurring product like this once. It was from one of those infomercials, which I should NEVER have called on.

I gave 'em my initial money, then decided their claims were exagerated, and decided not to do anything with it. Then I started getting billed on my credit card, which I never believe I had authorized. I called them and they said that since I wasn't using their program to make me (and them) money, that my account required a montly maintenance fee. What the heck?

I told them to take the charge off and they kept trying to get me to continue. I finally told them that I had NOT authorized the credit card charge and if they did not take it off, I would contest the charge with my credit card issuer and file a complaint of fraud against them.

They immediately stopped their sales pitch and agreed. The charge was removed and did not occur again.
(show comment)
Wow!
Report Commentby Darvell H. @ 11:46am - Fri Jul 18th, 2008
Cool, Shaun trolled me!
insightful :+2
(show comment)
alternative to freecreditreport.com
Report Commentby S.L.C. Ut @ 8:38am - Fri Jul 18th, 2008
A couple of years ago, some law was passed requiring all three agencies to provide consumers with one free credit report a year. The site that was setup to do this is annualcreditreport.com. I've used it, and yes they try to upsell you, but no subscription is necessary. They aren't allowed to on your free annual report.
insightful :***
(show comment)
I had the same thing happen....
Report Commentby Harley Maiden @ 9:33am - Fri Jul 18th, 2008
Both AOL and Free credit report. AOL charged me twice a month before I caught it, and I never even received my free credit report, but was billed for it for 6 months after. It was extremely difficult to get any money back or cancel.....
disagree :-7
(show comment)
More than one company?
Report Commentby Shaun @ 9:44am - Fri Jul 18th, 2008
I'm surprised to anyone who claims to have had problems with MORE than one company.

It sure would imply that the fault lies with the consumer and not the service provider.
ditto :+4
(show comment)
You obviously didn't do your homework SupperDave
Report Commentby JH @ 9:34am - Fri Jul 18th, 2008
freecreditreport.com is the wrong site to go to. You should of gone to annualcreditreport.com. They give you your annual report for free and no automatic sign ups.

This brings up a good point. Doesn't anybody ever do their homework anymore. I'm not blaming this poor lady because she doesn't use the internet but ANYBODY with the internet should know not to install AOL software. Just google AOL complaints and see what pops up. Before I purchase anything, or sign up with any company, I see what others say about their service. It's just common sense nowadays.
disagree :-4
(show comment)
Consider...
Report Commentby Shaun @ 9:47am - Fri Jul 18th, 2008
You have to consider, JH, that there are also thousands of people who use AOL that enjoy their service.
ditto :+6
(show comment)
Obviously
Report Commentby Tarken @ 10:09am - Fri Jul 18th, 2008
Shawn has bought extensive stock in AOL. Why else whould you defend the devil?
troll :-4
(show comment)
In this particular case,
Report Commentby Shaun @ 9:39am - Fri Jul 18th, 2008
If I understand you comment correctly, you infer that you've had the same problem with not just one, but two different companies.

Surely by the time you had the problems with issues with the first company, you would have been more protective with the second. Without knowing the specifics in either case, having such ongoing problems, one may conclude the issue is not with the company but with the user or consumer.

Look, the simple truth is that, sure they don't want to loose your account and cancellation of the account should be simple. Having a box checked or not checked as a default is not as problematic to the consumer if the take the time to read what they are agreeing to. Cancellation of an account can be just as simple as long as the consumer makes sure to keep accurate records and wisely puts such notification in writing.

In this particular case, however, the customer subscribed to two accounts and allowed the deductions to occur for the better part of a decade. This alone infers acceptance to the terms of the agreement.
ditto :+5
(show comment)
True
Report Commentby Jeff H. @ 8:29am - Fri Jul 18th, 2008
#1 She should have have her daughter who opened 2 accounts with AOL helping her.
#2 She should have someone looking over her bills, and statements each month. It is clear she does not and has not the abilitys to do this.
#3 I cancelled my AOL account without ANY problems simply on the web.

People get themselves into these problems and then feel like a victum. She clearly is and this was started by allowing her daughter access to her back info, and then not having the skills to clean it up.
ditto :***
(show comment)
A-O-He!!
Report Commentby Dilbo @ 11:31pm - Thu Jul 17th, 2008
There's a reason it's pronounced as above!
If you want Internet service, get a "REAL" ISP, not this make believe carrier.
disagree :-6
(show comment)
"Real ISP"
Report Commentby Shaun @ 11:53pm - Thu Jul 17th, 2008
I would like to know what you consider a real ISP.

If you don't like them or their service for one reason or another, that may be one thing. In this case, they are an ISP as they do provide internet service.
ditto :+5
(show comment)
AOL
Report Commentby Wil H. @ 6:47am - Fri Jul 18th, 2008
AOL is for those who want the ease of having an ISP without having to learn a few skills. AOL makes it easy to search on the web. However, AOL does scam you for the extra things they put on their site. I have found it a lot easier to be with a local company that gives me access to the web without having to navigate their website. Besides I now am able to recieve my mail without AOL deciding who can or can't send me mail. I get to make that choice and it is very refreshing. I also pay less than to these companies than I ever did to AOL. AOL is nothing more than a bunch of crooks who steal money from you and then offer you a few months back. People should find a reliable server onstead of the scammers AOL.
ditto :+6
(show comment)
who is really responsible?
Report Commentby Cindy B. @ 4:55am - Fri Jul 18th, 2008
I do feel for this lady. She probably had no real knowledge of the charges to her account. However, at the time her daughter signed on to AOL, you had to provide a bank account or credit card, even for a free trial. Why did her daughter use her mother's account information? And, if her daughter had her permission, why didn't her daughter follow up to make sure the account was actually cancelled? The daughter bears responsibility here. I've been on AOL for the majority of the last 10 years and I've never had a problem with them, even when I've called them to cancel my accounts.
troll :-11
(show comment)
(No Subject)
Report Commentby paulsaul20 @ 5:21am - Fri Jul 18th, 2008
the one responsible is high gas prices. and how do you let charges like that go on for so long... i think she owes the public for being so dumb and making us read this as top of the news.
ditto :+4
(show comment)
We need much better customer service action in what we say, and in our actions!
Report Commentby B Happy 4 Ever @ 5:39am - Fri Jul 18th, 2008
The lady needs to get with the other consumers that feel ripped off (and that shouldn’t be too hard to do), and get them to pay the full amount they owe. They need to pay her.

Many big companies think they can get away with this crap and they forget that the customer is the one paying their bills!
split vote :0
(show comment)
(No Subject)
Report Commentby Legal Eagle @ 8:18am - Fri Jul 18th, 2008
Why do they need to pay her? Where is the liability for her own lack of responsibility?
ditto :***
(show comment)
I agree
Report Commentby AJigga from Myspace @ 9:09am - Fri Jul 18th, 2008
She should have closed her account years ago.. and letting it go that long and just assuming they were bank fees.. come on. She's lucky she got $500 out of it.
split vote :0
(show comment)
Think about it, tho
Report Commentby Darvell H. @ 11:06am - Fri Jul 18th, 2008
I believe you are right, it was her responsibility as a consumer to know what she was paying for. But why did AOL offer $500? They didn't have any liability, but it shows us something, I think.

AOL KNOWS about this problem and they want news coverage of it to GO AWAY. They probably collect thousands of times more than $500 per month just on dormant accounts. They can test for dormant accounts. I mean, really, if somebody doesn't log in for ten years? Yeah, they know.

Still, it's the consumer's responsibility, but AOL knows about the problem and they like it.
ditto :+2
(show comment)
paulsaul20
Report Commentby *LJ* @ 10:13am - Fri Jul 18th, 2008
nobody is MAKING you read this article...or are they??
ditto :***2
(show comment)
AOL
Report Commentby Wil H. @ 6:26am - Fri Jul 18th, 2008
I had AOL at one time and getting them to cancel an account is almost impossible. I cancelled my account 3 times and they NEVER had a record of my account being canceled. I had to cancel my credit card to get them to stop and even then they sent my account to collections. AOL does not like to have people leave them and they will do anything to keep you. Once a member, always a member. I am sure that this ladies daughter cancelled the account, AOL just refused to document it as if they have no record, then you never cancelled it. They keep very poor records to prove that you never contacted them. I would not Believe AOL on anything they say about this account.
funny :+2
(show comment)
AOL execs should DIAF
Report Commentby markharr @ 8:59am - Fri Jul 18th, 2008
When this company inevitably fails they should make it a national holiday.
offtopic :-2
(show comment)
So this is news?
Report Commentby Frank C. @ 9:12am - Fri Jul 18th, 2008
So this is news and when Comcast terminates Internet accounts of Salt Lake Valley residents it's not?

KSL has a really screwy sense of what's news. But that's ok. They were scooped by Fox 13 AND Gephart along with Washington Post, Boston Globe and the New York Times.

Comcast Broadband dispute

Oh and it looks like we're getting Fiber to the Node (not the home) through Qwest. But of course I'm still rooting for Utopia fiber to the home.

Now if only West Jordan would finally join as a NON Pledging member. At least that would get the ball rolling.

Regards
ditto :***3
(show comment)
I would have sued them for the full $6,037 plus punitive damages
Report Commentby SamBecks C. @ 10:24pm - Thu Jul 17th, 2008
AOL needs to be punished.
disagree :-3
(show comment)
Curiously
Report Commentby Shaun @ 10:29pm - Thu Jul 17th, 2008
Curiously, on what grounds? Permission was given years ago for the account to be debited. Charging the account went on for years. How would going to court solve anything other than you saying "I'm suing them".

Intelligently, the only thing you would have been out is the court costs and serving fees. And if you intend on suing for the full amount, you won't be doing so in a small claims court. You better be prepared to pay for legal council.
ditto :***0
(show comment)
I doubt it
Report Commentby JustThinkingOutLoud @ 11:33pm - Thu Jul 17th, 2008
Why would this woman, or her daughter, or whoever it was, open TWO accounts when this older lady doesn't even own a computer? I think something's fishy with AOL, and it's called "taking advantage of one because of their weakness." I'm sure this isn't the first time she tried to stop the billing. I've worked at a bank and know first-hand how difficult it can be to stop automatic payments, so I side with this woman. AOL knows exactly what they're doing, and they'll keep it up as long as people don't stand up and make more noise!
ditto :+5
(show comment)
You have a great point
Report Commentby FeS2 @ 6:14am - Fri Jul 18th, 2008
I think Utah has a "Preying on the elderly" law. It should be invoked.
ditto :+3
(show comment)
Utah...
Report Commentby Wil H. @ 6:58am - Fri Jul 18th, 2008
has very few laws to protect consumers. Utah passes very few laws that will really protect you from companies as they feel they should not hamper a business to provide you with their service. No matter how shoddy they may be. Businesses have more rights than you as the consumer. Utah protects the scammers and the crooks who prey upon you the consumer. Utah rarely goes to bat for the consumer. Many states protect their people from businesses that provide shoddy services, used car sales men that sell you a lemon, credit card companies that charge you high intrest, and the high intrest from the quick cash loan sharks. Utah allows businesses to scam you without any repercussions what so ever. It is you the consumer who is responsable to make sure that you are not scammed from any business. Basically Utah allows you to be scammed, robbed and taken advantage of by businesses. You have no protection and no right to be protected by unscrupulous businesses.
ditto :+5
(show comment)
Why?
Report Commentby Scybo @ 10:31pm - Thu Jul 17th, 2008
She could try to sue but she wouldn't win because she didn't read the fine print when she opened the accounts. Always read the fine print (and never open an AOL account). The fine print clearly states that after the free trial period they would automatically start billing her. Why do you think they require a credit card to open a trial account?

I don't blame her for being upset though. I would be pretty upset too. She should be grateful she got $500 back from them. Usually the most they will ever refund is $90.

AOL does need to make it easier to cancel accounts. That is for sure.
ditto :+5
(show comment)
2 accounts...
Report Commentby Wil H. @ 6:38am - Fri Jul 18th, 2008
I doubt this lady opened 2 accounts and I know AOL ripped her off. If you investigate this fully you will see thousands of people complaining of the same thing. This is not an isolated instance of one person being ripped off. AOL counts on you not checking your bank account or credit card account for anyone who could be ripping you off. AOL is a thief and they need to be punished for being a thief!! Anyone who thinks this is a problem of she didn't read the fine print, she didn't try to cancel the account or that she deserves this cause she is stupid needs to re-examine their evidence of this. AOL is still up to their old tricks. After all it is easier to beg for forgiveness after they have your money in their bank account. Companies like this need to held accountable for their practices.
troll :-4
(show comment)
Sue for what?
Report Commentby Vick T. @ 6:03am - Fri Jul 18th, 2008
Why sue AOL, they did nothing wrong. The daughter set up 2 accts, agreed to terms of service and entered a bank card TWICE! If they dont read what they are setting up and dont cancel the accts, then too bad so sad in my opinion. Here's an idea......keep better track of your bank account!
ditto :+6
(show comment)
I see ...
Report Commentby Wil H. @ 7:17am - Fri Jul 18th, 2008
You have never dealt with AOL. I doubt the daughter set up 2 accounts. I don't doubt that AOL set up 2 accounts to get double the money. I have dealt with AOL and I have caught them with their lies. I have had my money stolen from me. I had to cancel my Credit Card to stop them from taking my money and then they tried to collect from me through a collection company. I cancelled my account 3 times in 3 days and it was never cancelled. They would disconnect me, but an hour later I was reconnected. Once you are connected with AOL you are connected to them for life. They will not let you cancel their service. For anyone to say that this old lady is responsable is unfair to this lady. AOL is to blame with shoddy records and refusing to disconnect someone from their network. AOL should be ashamed of theirself for stealing this ladies money. If you have never tried to cancel an account with AOL, then you have no idea what you are talking about and should stay quiet.

On a personal note to Vick T...I trolled you as you have no clue as to what you are talking about when it comes to AOL...You can keep track of your account and AOL will still steal from you. You can call them daily and they will not cancel your account. AOl has thousands of this kind of complaint accross the country. You can find people who set upo one accoung and ended up with 2 accounts, who can not cancel their account, who are being billed after they cancel their account and you will find AOL has stolen from all of these people. So quit being an ostrich and get your head above the ground...
split vote :0
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(No Subject)
Report Commentby Legal Eagle @ 8:28am - Fri Jul 18th, 2008
I'll give you the benefit of the doubt on your own experience, though it differs greatly from my own. However, at what point is personal responsibility relevant? As bad as you say AOL is, there is absolutely no reason that this should have even happened, much less gone on more that 6 months. First, this started when the lady was 64, but was done by her daughter. Assuming this lady gave birth to this daughter at 40, that would make the daughter 24, at which point she should have been able to pay for AOL without mom's bank account. However, overlooking that fact, after trying to cancel and not having luck after two months, I'm calling the BBB, the state and the FTC, were someone will get the charges to stop. There is absolutely no reason for this to have dragged on for 10 years. Her own fault.
(show comment)
I’m siding with AOL on this one.
Report Commentby John smallberries @ 11:34am - Fri Jul 18th, 2008
This lady allowed unknown charges to go on month after month for 10 years? This lady deserves to have her $6000 taken from her. AOL simply thought she had two accounts opened and were doing their corporate duty of providing her Internet service. True she says she tried to cancel the service 10 years ago. If that was the case, she should have taken corrective action 9 years and 11 months ago. Sorry lady, you get what you deserve.

John Smallberries.
disagree :-8
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Consider...
Report Commentby Shaun @ 10:26pm - Thu Jul 17th, 2008
As much as many people may want to side with the consumer in this instance, being consumers ourselves, I would have to find for AOL in this case.

In order to use AOL's 30 day offer, you needed to give a bank account or charge account number. There really was no disguising the fact that if you didn't cancel the membership after a period of time, your account would be charged.

Now I agree that a lot of people complain that they find it difficult to cancel an AOL account. I can't say I disagree with them. However, all one needs to do in order to cancel their account is PUT IT IN WRITING AND SHOW PROOF THAT THE CANCELLATION HAS BEEN SENT TO AOL. If one thinks that may be too difficult, one should also not sign up for the account to begin with.

In addition to this, how many years has the customer gone having her account debited? At some point, one must take responsibility for their own finances.

It is sad that this customer is out the $6000 plus dollars, as it sounds like she could really use it, but KUDOS to AOL for offering her a partial refund. That kind of company is one we can all support!
ditto :+4
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(No Subject)
Report Commentby Beatus @ 10:30pm - Thu Jul 17th, 2008
You're kidding, right? I have to believe the internet providers have some idea of how much their service is being used by consumers. This lady didn't even have a computer. Their offer was a joke, not something to be lauded. Moreover, their offer was made after the media got involved. There's nothing there to be proud of.

AOL is a real piece of work, but I also have to wonder about the daughter. I think she owes her mother some money.
disagree :-6
(show comment)
Agreement.
Report Commentby Shaun @ 10:40pm - Thu Jul 17th, 2008
I don't know of anywhere within AOL's agreement that if the accounts go unused, the subscriber is entitled to some sort of refund.

And yes, they offered a greater refund after the media got involved, but clearly did not even have to do that. They were not giving a complete refund, so the reason for offering the amount back was not to get on the good graces of KSL. Considering this customer had subscribed to the accounts for years, they could have easily said they would not refund anything. I think it was truly great of them to offer a kind hand in offering any form of refund.

Not that I would agree with big business in just any case, but not doing so in this case is nothing more than trying to back a consumer for the only purpose of backing the consumer. That is, well we'd all like the little guy (or gal) to win, but in this case, the consumer was clearly in the wrong.
ditto :+5
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Seriously...
Report Commentby Roenick @ 10:46pm - Thu Jul 17th, 2008
"KUDOS to AOL for offering her a partial refund. That kind of company is one we can all support!"

Dude, lemme guess..... You work for AOL, right?

Shut it, please!
disagree :-15
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AOL
Report Commentby Shaun @ 10:48pm - Thu Jul 17th, 2008
Why would you think I work for AOL?

Just because I recognize a company doing the right thing.
ditto :***0
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Well...
Report Commentby Roenick @ 10:52pm - Thu Jul 17th, 2008
Well, maybe it's that you seem to know an awful lot about the companies policies or perhaps it's your undying support and love for them.

I agree that this woman was foolish in not checking her account more closely but if a company has already been in trouble for these kinds of practices in multiple areas around the country, I'm not sure that i would be giving "KUDOS to AOL"

Do you really think that they have been doing the right thing?

Come on, man.
disagree :-9
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Absolutely
Report Commentby Shaun @ 11:07pm - Thu Jul 17th, 2008
Absolutely. They were great in refunding part of the charges taken. You can't possibly believe they should have refunded years and years of charges.

And telling another user of the site to "Shut it" an absolutely terrible attitude and quite telling of your level of maturity. Not agreeing with a particular perspective is absolutely fine, but using any form of derogatory statement, such as this, is unbecoming.
ditto :+5
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Fair enough..
Report Commentby Roenick @ 9:00am - Fri Jul 18th, 2008
Fair enough about the "Shut It" comment. Please accept my apologies.

As to the other statement, no, I don't believe that they should have to refund the entire amount. They were obviosly within their legal right to do so.

That being said, AOL has alway had predatory practices when it comes to handling their memberships. They have NOT been doing the right thing and have been punished repeatedly in courts of law around the country.

Like I said before, I don't think that this woman was entitled to a refund, but I have a hard time seeing how AOL is a great company, deserve KUDOS, or should be supported by anyone at all.

Frankly, I'd like to see all of these kinds of companies go out of business.
disagree :-5
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How would AOL know she doesn't have a computer?
Report Commentby Emophiliac @ 7:15am - Fri Jul 18th, 2008
All AOL knows is that someone set up an account using her bank information. That's all it needs to know.

The issue of 2 accounts, though, does stand in the ladie's favor, if the 2 accounts are virtually identical. If they are under different names, though, such as the lady and her daughter, then again I'd say she is out of luck. I could imagine that as being something a reasonable person might do. Heck, maybe the daughter screwed things up and reentered the information.

And, waiting 10 years?
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(No Subject)
Report Commentby John smallberries @ 11:40am - Fri Jul 18th, 2008
If I buy a new car and never drive it, should the dealership be responsible to ensure I am utilizing my new purchase? No. Then why should AOL be any different? Take responsibility for your own actions.
If I was this lady, I’d take my AOL 30 day trial disk and put it on e-bay for $6000 stating it is “vintage, like new” and “used only once”. What she has is a valuable collectors item.

John Smallberries
ditto :***
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I agree with you!
Report Commentby Greg G. @ 10:49pm - Thu Jul 17th, 2008
This lady has to take some responsibility. She said she thought the charges were bank fees?? It said AOL Service right on the bill. Debbie Dujanovic kept saying how hard it is to cancel AOL...THIS LADY NEVER CALLED TO CANCEL UNTIL 10 YEARS LATER!!! Not AOL's fault. She let her daughter use her checking account to set this up so she had to know it was going to charge her. If she didn't know her daughter used her checking account make her pay her back because she had no control of her daughter. It's not hard to set up two accounts, her daughter was obviously computer illiterate, again, not AOL's fault.

Maybe it is hard to cancel AOL but in this case that had nothing to do with it. This was a wasted "investigation".
ditto :+4
(show comment)
daughters don't always"ask" to use their parents accounts or credit cards....
Report Commentby Cathy C. @ 11:42pm - Thu Jul 17th, 2008
And this woman did not sign up for any service. Fraud somewhere here, and AOL knows that not everyone reads every charge on every piece of paper. She wasn't billed, it was taken electronically from her account, and soon as she disputed it it should have stopped and filed as fraud.

I mean, come on. What if this was your mom?


I work in customer service and this would be and is utterly unacceptable for AOL to cheat her and steal from her this kind of money.
disagree :-5
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With all respect,
Report Commentby Shaun @ 12:40am - Fri Jul 18th, 2008
With all respect, if the daughter used an account that was not her's, nor did she have permission to use the account, the fraud would be on the part of the daughter and yes, I believe she could have charges brought against her for doing so. But, again, the story does not go into that part of the transaction.

Sympathy would dictate that any child may like to see their parent get back a refund from years of charges, but this doesn't mean it should happen or even that the debtor did anything wrong. I think it was wonderful that they were willing to refund anything, as they had no real reason to do so. If I were the daughter, I might suggest watching over my mom's account, making sure this didn't happen again.

And so, as you might be able to infer, I do take exception to claiming her mom was cheated out of any kind of money.
disagree :-1
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(No Subject)
Report Commentby Legal Eagle @ 8:38am - Fri Jul 18th, 2008
This woman didn't sign up, but her account was used to sign up. It is her burden to prove that it was unauthorized. It is her obligation to review her financial information and ensure all is in order. If there is fraud, that could have been dealt with, but the time is likely long since past.

If this was my mom, I'd try and get what I could back, just as she has done, and then ask why she gave my sister the bank info, or at least why she waited 10 years to say anything.

I'd be careful using words like cheat and steal knowing only this woman's version of the story.
ditto :+4
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Remind Me To Never Do Business With Shaun!
Report Commentby David C. @ 11:03pm - Thu Jul 17th, 2008
You sound like just as big a crook as AOL. Stealing is wrong no matter how you rationalize it. AOL can surely see if someone has never used the service for such a long period. Believe me they know what they are doing and they know they are getting paid and giving nothing in return. Remind me never to do business with you Shaun.
troll :-4
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Already covered.
Report Commentby Shaun @ 11:27pm - Thu Jul 17th, 2008
I think this was already covered in a previous post, but maybe you have some insight that I am not aware of. Do you know if there is some area of the AOL agreement that states if an AOL account is not used, a portion of the charges may be refunded?

I am truly not one who believes in telling people, just because I may not agree with their position on a particular subject, that I feel they are dishonest. Nor would I ever tell you such a thing.

I do believe that this customer has a responsibility to oversee her own account and the charges that take place with it. To have allowed it to continue for so long infers a certain amount of acceptance and responsibility.

I to feel sorry for her if she did not intend to have the account, but that does not alleviate her own responsibility. I do believe AOL was exceptional in refunding as much as they did. They were clearly trying to make sure she was not being taken advantage of and was trying to be very fair to her.
split vote :0
(show comment)
As long as you're editing others' posts . . .
Report Commentby JustThinkingOutLoud @ 12:12am - Fri Jul 18th, 2008
You may want to notice that the word "to" really should be "too" in the last paragraph there. Just a little something to think about. There's actually a great word for that very thing: correcting the errors of others while making an error yourself. I just wish I could remember what it is!
ditto :***
(show comment)
Before trolling that comment . . .
Report Commentby JustThinkingOutLoud @ 9:13am - Fri Jul 18th, 2008
Find the posts titled "Cathy, Cathy, Cathy," and "This Post" further down the board, and you'll know why I said what I did. Shaun is correcting grammar and typos along with not admitting he/she works for AOL!
insightful :+6
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the other side
Report Commentby Jani S. @ 11:19pm - Thu Jul 17th, 2008
as a business owner who does online transactions, I know for a fact that the burden of proof with any internet transaction lies with the company, not the consumer. I have had customers purchase my internet service product (which clearly states the terms of service and cancelation policy on the buy page) use it for months (I can track usage) then go to their financial institution and claim I am charging them for a service they don't use, and the financial institution will charge back my account without any further proof - and I can dispute the chargeback but if I don't have a signed receipt, which there isn't because it is an internet transaction, then the chargeback is almost never reversed - so basically, those customers bilked me out of months of service and I can't prove any differently, even if I provide the usage charts.

However, if a customer can prove that they accidently set up two accounts on the same day (which can happen if they click the buy button twice before the page refreshed) I always refund the second charge - that is just good customer service.

With this situation, I feel bad for the old woman - obviously she is not computer/internet savvy at all, and her daughter took advantage of her access to mom's account. This lady is 74 years old - how old is her daughter? I think the daughter should pay her mom back some, but I do think AOL should have refunded the cost of the second account - that was obviously an error.

If this is a problem in a lot of states though, like the article states, AOL better do some serious customer service overhaul or they are going to be paying out a lot more in litgation than $500 to an old woman.
ditto :+4
(show comment)
the other side part deux
Report Commentby crosstalk @ 12:21am - Fri Jul 18th, 2008
Actually this happened with me with AOL years ago. I was one of those who apparantly got "slammed" i.e. signed up without my permission by some overzealous employee/telemarketer who called me on the phone (and I already had internet service with someone else).

It's one thing where it happens with one or two people. But hundreds? I say burn AOL at the stake. They should know waay better by now. Make them return *all* of the money. Esp. over the fact that she was billed for *two* accounts.
disagree :-2
(show comment)
Slammed?
Report Commentby Vick T. @ 6:31am - Fri Jul 18th, 2008
If someone called you (which they dont) and set up an account without your knowledge then that means you must have given them your credit/debit card without your knowledge too. You CANT set up an account without entering a payment method so it is kind of hard for a telemarketer to guess what your card number is and set up an acct.....take some responsibility for your finances!
ditto :+3
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Lets see...
Report Commentby Wil H. @ 7:34am - Fri Jul 18th, 2008
I have had AOL and it is hard to set up 2 accounts at once. I have to go through the same procedure to set up the second account as I did the first account. This is not the first time AOL has been accused of setting up duplicate accounts on someone. AOL is famous for stealling money from their subscribers. I should not need to point out that AOL ALREADY has your account numbers as you just electronicly gave them to AOL. It is not hard for them to set you up a second account. They can even do it by having the computer set it up for you. I can see you are an AOL die hard. Maybe it is time to leave AOL for a real ISP that is honest and fair. Besides you don't need software with many of the other ISP's that are around and I get better service than AOL is even capabile of. The best move I ever made was to get away from ISP's like AOL.
ditto :+7
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Oh my gosher
Report Commentby Cathy C. @ 11:37pm - Thu Jul 17th, 2008
Shaun shaun shaun.....she did not open the account. And curiously aol said 2 opened on the same day, I know that is one of their ways of stealing from the customer. Her daugther did it, and granted there should have been more communication, but obviously AOL took advantage of the situation.

Wait till your old and living on $900.00 a month and having $60.00 taken away for something that you probably don't even know what it is. She never even owned a computer.

Kudos? She never had the service at her home. Duh....
troll :-7
(show comment)
Cathy, Cathy, Cathy...
Report Commentby Shaun @ 11:51pm - Thu Jul 17th, 2008
Cathy, Cathy, Cathy... (notice each of the words should be capitalized and a comma following each ;-) She may or may not have opened the account. The story never covers the information on how her daughter may have got her account information. I'm not sure anyone could remember if it had been a decade ago.

Remember, AOL is not some small mom and pop store down the street. They are a larger service provider and, I'm sure, had not one individual hired to just take care of this particular situation. There is nothing against signing up for two accounts. Many families have more than just one internet account.

Next, I'm not aware of anywhere in the story it spoke of how much income this lady had coming in or even how much a month she was being debited for each account.

I am also not aware of anywhere in any agreement that requires one much own a computer in order to subscribe to an account. It is possible to use the account on other systems or have it (or them) for a variety of other reasons.

So as others have also stated, the company had absolutely no reason to refund any portion of the charges, let alone $500. So, yes, KUDOS to them. They refunded a pretty large sum of money when they could have refused to do nothing.
split vote :0
(show comment)
Just FYI
Report Commentby wilco64256 @ 8:52am - Fri Jul 18th, 2008
It should read, "refused to do anything." And I don't buy the line that a 64-year-old woman would be paying for two dial-up internet connections in her home at the same time. I don't even known anybody that pays for two separate internet accounts in the same home, it's far cheaper to just set up a small network in your home.

The reason she got $500 refunded? The news got her higher up the corporate complaint chain. The higher you get, the more money that person is authorized to refund. And AOL has a track record here, they've been in serious trouble in the past regarding their cancellation policies (or lack thereof) and setting up duplicate accounts. Sure, she should have kept track of her bank account better, but that doesn't make what AOL did acceptable. At the VERY least she should be refunded half of the total charges for the second bogus account that was setup.

And yes, AOL is able to track usage so it'd be very simple for them to look and see that she doesn't even use the service.
troll :-1
(show comment)
Arbitrarily...
Report Commentby Shaun @ 10:03am - Fri Jul 18th, 2008
So you've arbitrarily come up with the refund one half the amount.

Look, this customer signed up for two accounts approximately ten years ago. It is not up to anyone but herself to know why she signed up for two separate accounts. And, frankly, if her daughter had been the one signing up, I'd be surprised if she would remember the exact details of the transaction so long ago.

She had two accounts and allowed the charges to continue through the last decade. This absolutely infers an acceptance to the terms of the contract. And, as stated before, I am not aware that if a consumer does not use or actively use their account(s) they are entitled to any form of refund. In this case, AOL went way beyond what was required by issuing such a large refund.
troll :-1
(show comment)
That wasn't the only error
Report Commentby JustThinkingOutLoud @ 10:17am - Fri Jul 18th, 2008
There's also, "requires one much own a computer . . . ." What does that mean, Shaun? Funny how quickly you're pointing out the errors in others' posts, but are making them in your own. Karma, my dear.
troll :-1
(show comment)
Shaun
Report Commentby gemstone @ 11:15am - Fri Jul 18th, 2008
If a person doesn't own a computer, why would they want an internet service? Why do you keep defending a company that is known for scamming people?
disagree :-2
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(No Subject)
Report Commentby Vick T. @ 6:35am - Fri Jul 18th, 2008
You "know" that this is one of their ways of stealing money?? You are kidding right? How would you know this, did you work for them and do this? To set ANY AOL account you have to agree to the terms of service and enter your payment method, so anyone with 2 accts did this twice. I dont see how AOL has anything to do with that.
ditto :+3
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(No Subject)
Report Commentby Draconis @ 6:15am - Fri Jul 18th, 2008
My wife at one point had an AOL account she called not once but 3 times to have them cancel the account. Each time they promised that they would do so. After the 3rd call AOL continued to bill her account for 6 months and everytime time they charged her she'd call them again and explain her account was canceled. The agent on the phone would note that the account had been setup for termination and she was promised a refund however it never happened and she would be billed again. Finally it took a phone call from me yelling at the agent and threatening a lawsuit to get this to stop.... And you feel we can support such a company? Give me a break
ditto :+2
(show comment)
Draconis.......
Report Commentby Flossee @ 8:01am - Fri Jul 18th, 2008
.....we experienced EXACTLY the same thing as you. We would call every single month and (after being on hold for up to 2 hours)would be told they would cancel it, only to be charged the next month. It took about 6 months and threats of legal action before our account was cancelled. Of course we got no refund because "they had no record of us calling them"

AOL is nothing but a rip-off. Just check the online boards. The numbers speak for themselves. HUNDREDS of angry people all experiencing the same rotten treatment.
troll :-1
(show comment)
Flagging your account.
Report Commentby Shaun @ 10:06am - Fri Jul 18th, 2008
What happened when you contacted your financial institution? They could have placed a flag on your account and not supported any further charges by the party in question.
ditto :***
(show comment)
Bank told me...
Report Commentby Flossee @ 11:24am - Fri Jul 18th, 2008
...they could not stop online debits.

I could contest them, but not stop them.

But as each month some sickly sweet AOL rep PROMISED us the account was cancelled, we didn't contest it. I guess I wrongly assumed that AOL were an honest company.
ditto :***
(show comment)
(No Subject)
Report Commentby Draconis @ 11:28am - Fri Jul 18th, 2008
This is what her bank told her as well....
ditto :+6
(show comment)
Do Not Use AOL!!!
Report Commentby CLazalde @ 10:34pm - Thu Jul 17th, 2008
The same thing happened to me, even after I canceled the AOL Free trial acount. My husband and I have called them many times, and they even gave us confirmation numbers Many times. We still lost almost five hundred dollars. They wouldn't give us money back. We weren't happy about it, but at least they stop charging us.
troll :-1
(show comment)
Financial Institution.
Report Commentby Shaun @ 10:46pm - Thu Jul 17th, 2008
What happened when you contacted your financial institution? They could have placed a flag on your account and not supported any further charges by the party in question.
ditto :***
(show comment)
Banks...
Report Commentby Wil H. @ 7:46am - Fri Jul 18th, 2008
Banks will not do anything to stop an electronic transfer. It has to come from the person you are making the transfer to. If they do not cancel the service then the bank refuses to cancel it. The bank sides with the business. appearently you don't understand that this is not an isolated instance. Also you are either an AOL die-hard, work for AOL or you have never tried to cancel an AOL account. They give you confirmation numbers, but the number rarely gets into your file. The number is just to make you feel warm and fuzzy. They keep taking money out of your bank account or Credit card account. To point out oine other thing, UTAH does not have any kind of protection against companies like AOL. They can steal you blind and you have no real recourses. UTAH will not do anything to protect consummers from anyone that can take your money and seel you something shoddy, or refuse to cancel.
troll :-2
(show comment)
"Banks will not do anything"?
Report Commentby Shaun @ 10:13am - Fri Jul 18th, 2008
"Banks will not do anything"? It's all about good record keeping. Asking your financial institution to flag such transaction is not a difficult proposition. If your financial company wouldn't do so, as you imply, I would suggest finding a different bank.

It is in the financial institution's best interest to help you as their client. To begin with, it keeps you as a customer. Secondly, it protects them. All it takes is good record keeping. As someone stated above, all they did was cancel online and their were no problems at all. Keep a record of the transaction and give those same records to your financial institution. Along with the information, supply your credit union or bank with official notification of disputing any further transactions from the company in question. With documented records, the financial institution is just as much responsible for any transactions. Do you really think they wouldn't want to flag such debits?
ditto :***
(show comment)
....in other words...do not hold AOL responsible?...
Report Commentby Flossee @ 11:28am - Fri Jul 18th, 2008
....why should the consumer have to jump through mega hoops instead of the company be honest?
ditto :***
(show comment)
Use a credit card!!!
Report Commentby Darvell H. @ 11:19am - Fri Jul 18th, 2008
Don't EVER give companies like this ANY information about your checking account. Always use a credit card NOT tied directly to your bank account. It's much easier to report fraud charges for credit cards.
ditto :***
(show comment)
Oh, and also...
Report Commentby Darvell H. @ 11:21am - Fri Jul 18th, 2008
Credit cards expire. This couldn't have happened for 10 years if a card had been used and it expired. AOL or anybody else can't continue to charge a card once it's expired.
disagree :-1
(show comment)
Stopping the charges
Report Commentby godefroi @ 10:58pm - Thu Jul 17th, 2008
Don't call AOL, call the bank! AOL has no reason to hurry up and cancel your account. If you call the bank and tell them someone is debiting your account without your permission, believe me, they'll fix that, and fast.
funny :+2
(show comment)
Besides...
Report Commentby godefroi @ 11:06pm - Thu Jul 17th, 2008
What's the worst that could happen? AOL cancels your account on you because they can't successfully charge you for it? Bummer.
troll :-1
(show comment)
We have recently had troubles
Report Commentby Warren T. @ 8:40am - Fri Jul 18th, 2008
In canceling the monitoring service for our security alarm on our home, after being in a 3 year contract they are giving us the run around in canceling. Since I could not get anywhere with anybody on cancelation on my account, I put a stop payment on the electronic debit of that company and the amount. Then in the mail I received a letter saying they were raising their rates, so I called the bank again and put in a stop payment for the new amount. The bank told me if the company draws from the account using a different name or changes the amount they are drawing even by a penny it will still go through. It did not go through last week; so far so good, but hopefully they don't try to get their money by changing the amount, I am sure companies like this know all of the tricks. It is too bad companies treat their customers like AOL does and companies like I am dealing with right now, how do they expect people to refer them, when they leave all of their customers upset. That is not the way to make and keep customers.
(show comment)
Why did Warren get trolled?
Report Commentby Flossee @ 11:30am - Fri Jul 18th, 2008
He was simply expressing his opinion and letting us know his experience.......oh, wait a minute.....

....is that you Shaun! AOL's number one man!
ditto :+5
(show comment)
(No Subject)
Report Commentby Charlotte @ 10:35pm - Thu Jul 17th, 2008
Do not side with AOL.

This happened with me too several years ago. I cancelled. They kept billing me through my credit card. Everytime I called to cancel AGAIN, I either could not get through or I kept being badgered by the operator to accept his offer of more 'free' stuff. I had to yell at him to stop and listen to me that I was cancelling my account for the umpteenth time and I would get my lawyer involved if charges were not stopped. Finally they stopped.

I was so angry because it is their job to keep you as a customer and when you say no, they keep trying to keep you by giving you offers. Took me 5 times of cancelling to finally get rid of them. They kept saying I never called to cancel and I, of course, had no proof. Being an 800 number you cannot prove you called it or why you called.

Stay clear of AOL. Or at the very least never try to cancel because chances are you cannot do it in one try.
disagree :-3
(show comment)
Simple
Report Commentby Shaun @ 10:45pm - Thu Jul 17th, 2008
It is a simple matter of keeping proof of cancellation. I'm sure you could cancel in writing and keep proof of mailing.

Notifying your bank of the cancellation, they can flag any charges that are debited to the account from the party in question. They can also be notified by your bank that further charges by their company will not be permitted on the account and the subscription should be considered canceled.
ditto :***
(show comment)
Exactly
Report Commentby godefroi @ 10:52pm - Thu Jul 17th, 2008
Keep proof of cancellation, and start disputing the charges on your credit card. The bank will require you to prove, in writing, that you canceled the account (which you can do easily, because you kept the proof of cancellation, right?). You'd be surprised how fast the account will be closed once the charges start being reversed.

Why should I feel sorry for this lady that let some random company debit money out of her account for YEARS without bothering to check what it was? If she's not competent enough to handle a bank account, but opens one anyway (and then gives out the info to her offspring to hand over to third parties!!), she deserves what she gets...
ditto :+2
(show comment)
Ack Pft to AOL
Report Commentby Lisa N. @ 11:09pm - Thu Jul 17th, 2008
As a person who just recently spent over 8 hours (not in one sitting) and three months arguing with AOL and trying to cancel my account.. I empathize greatly with this woman. I think the person who should have been held somewhat accountable (if anyone but AOL) would be the daughter for setting up an account in her mother's name (who doesn't have a computer... ) and giving up her mother's banking info.

I am hoping my situation is resolved.. but we will see next month.

As for the bank, that was the way I finally got the payments to stop coming out... but it didn't get the three months back that I spent working on getting the blasted account cancelled.

Shaun... I think you're just an instigator and just trying to strum up a little conflict.
troll :-4
(show comment)
Not at all Lisa.
Report Commentby Shaun @ 11:17pm - Thu Jul 17th, 2008
Not at all Lisa.

I hope your problem is solved to. But as I've stated in other posts, why wouldn't you give notice of cancellation in writing and provide such information to the bank immediately. The bank could easily flag such deductions and deny such transactions. In addition, with proof of cancellation, there would be no legal way of keeping any amount transacted.

In the case of the daughter, we cannot be sure as to what agreement or transactions occurred between her and her mother. What we do know is that the mother let the transactions continue for several years. How is this the fault of anyone other than the person controlling the account?

The people who have accounts need to take responsibility for their own actions. This is one such case and yours may be another.

Again, I hope the best for you and that your problem has been resolved.
ditto :+2
(show comment)
Cancel in writing
Report Commentby Scybo @ 11:32pm - Thu Jul 17th, 2008
I agree with most of your posts. People need to take responsibility for their own finances. This lady took 10 years to figure out what 2 $26.95 a month charges were. You would think she would have figured it out a little sooner if she actually was paying any kind of attention to her finances.

The one thing you say in all your posts is to cancel in writing. This is the one way that AOL makes it extremely difficult to do. They hide the address to send cancellations to. You basically have to call them to get it. They make it difficult to cancel your account all together. That is what they need to change.

If you call and cancel and the charges continue then go to your bank and dispute the charges and tell them not to let any more charges from AOL go through because they are not authorized. This is what I had to do. But I didn't wait 10 years to do it. The longer you wait the harder it is to get your money back.

Although AOL has deceiving practices they did not have to give a $500 refund. They didn't have to give any refund at all. Regardless of usage. When the account was set up an agreement was made. AOL provided a service (it doesn't matter if it was used or not as long as it was provided like agreed upon) and in return they charged for that service they provided. That is what was agreed upon. No where in the agreement did it say that the money would be refunded if the service was not used. So they didn't have to refund this lady any money at all.
funny :***
(show comment)
$40+ in fees?
Report Commentby Darvell H. @ 11:28am - Fri Jul 18th, 2008
The news report said that she thought the charges were bank fees. Geesh, if my bank was charging me more than $40 per month in fees, I'd get a new bank. I mean, come on!!!!
(show comment)
(No Subject)
Report Commentby Charlotte @ 11:34am - Fri Jul 18th, 2008
No Shaun, it said on the 'contract' that you had to call them in person to cancel. When this happened to me there was no online canceling or written cancellation. It was to be a phone call. Even when I told them I had several cancellation numbers, they told me they had no record of my calls or those numbers.

You speak of whch you do not know.... You apparently have never tried to cancel with AOL.

BTW if you dispute charges in that manner with your bank, they freeze your entire cc. They do not want to take the time to sort through disagreements, so they freeze the whole thing.
ditto :***
(show comment)
Record the call!
Report Commentby Darvell H. @ 11:24am - Fri Jul 18th, 2008
You hear those messages that calls are being recorded for quality assurance, right? Tell them that the call is being recorded up front and then use that evidence. I think you can record calls in just about any state, as long as they other party knows (some states you can record with the knowledge of the the other party, some you can't).
ditto :+2
(show comment)
AOL
Report Commentby 4Waller @ 10:55pm - Thu Jul 17th, 2008
is from Satan.
troll :-7
(show comment)
This post...
Report Commentby Shaun @ 11:11pm - Thu Jul 17th, 2008
This post does not show the slightest bit of intelligence. It would have been nice for a post to at least ******* a complete sentence.
funny :+4
(show comment)
it takes on to know one....
Report Commentby Cathy C. @ 11:52pm - Thu Jul 17th, 2008
I wonder what you are like in real conversation. Do you criticize others speech patterns? Do you say "oh, you must be dumb because you used fragments?". Writing and making comments have nothing to do with intelligence, obviously.

Oh yeah, did I spell something wrong?

AOL took advantage of a situation, and should have done something sooner. The second account was wrong, outright. People are stubborn, and yes, sometimes they need help, but won't take it.

I have a very sick brother who has almost lost his rights to take care of himself and his finances. He fights it till he won't be able to fight anymore. Perfect target if you ask me. Some companies are purely in it for the money and not the service.

Gosh dang it all to heck, i anin't knowed what else ta say to make ya all git it.
troll :-3
(show comment)
(No Subject)
Report Commentby Shaun @ 12:15am - Fri Jul 18th, 2008
My empathy for you and your brother. I truly hope the best for him.

And yes, unless a company is non-profit, they are in it for the money.

And yes, I do stand by the statement about some ridiculous one-line statement as the one above.

Again, I really do hope the best for your brother.
funny :+2
(show comment)
OK here's a complete sentence:
Report Commentby 4Waller @ 8:22am - Fri Jul 18th, 2008
Bite me.
split vote :0
(show comment)
Shaun
Report Commentby JustThinkingOutLoud @ 9:15am - Fri Jul 18th, 2008
If you look at the subject line along with the partial sentence, it IS a complete sentence. Hello!
split vote :0
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(No Subject)
Report Commentby Aloha75 @ 11:00pm - Thu Jul 17th, 2008
She should have looked at her bank statements closer and what about her daughter? Isn't she to blame also? She is the one who opened the account and let it go. The daughter should pay back the mother.
troll :-4
(show comment)
Daughter.
Report Commentby Shaun @ 11:32pm - Thu Jul 17th, 2008
She should have absolutely watch over her statements more carefully. The statements clearly state the party which deducts the amount.

I would respectfully disagree that this is in any way the daughter's responsibility or fault. Even if it was her daughter that originally created the account(s), it was most definitely the owner of the account which should have watched over such transactions.
ditto :+2
(show comment)
Sad.
Report Commentby WyldTaurus @ 11:28pm - Thu Jul 17th, 2008
This, and a THOUSAND other reasons, is why I have such a great disdain for A**holes On Line.

We, also, bought a new computer some years ago with the AOL free trial already loaded on it, but after THREE SOLID WEEKS of calling the idiots at the AOL customer center and explaining that no matter what they told us to do, NOTHING was connecting us to AOL, I was becoming homicidal, so was my wife.
We BOTH had to tell them NUMEROUS times to drop us from EVERYTHING that had ANYTHING to do with AOL.

I'm glad they didn't charge us for anything, even tho' that seem to be their business creedo.
Was I happy they left Utah? I felt bad for all the folks that were out of a job back then, but I'm glad they're GONE.

Never, never, NEVER deal with AOL.
troll :-7
(show comment)
With all due respect,
Report Commentby Shaun @ 11:38pm - Thu Jul 17th, 2008
With all due respect, don't you think such remarks may hold a little more credence without the vulgarity?

In this case, there could be many reasons as to not being able to connect. It can be the result of the lines, server, third-party software or simple user error. Although many people prefer to point the finger at the easiest target.

In this particular case, though, it doesn't sound like you were ever charged so I'm not sure why your disdain.
ditto :+3
(show comment)
Respect?
Report Commentby Cathy C. @ 12:10am - Fri Jul 18th, 2008
He said "credence" and "vulgarity". The guy had to deal with AOL when he should not have been. Time is money to alot of us, our time is precious and we should not have to use it on the phone with a service making sure they don't charge us for something we never asked for in the first place.

What does credence mean anyway?
troll :-4
(show comment)
Cathy,
Report Commentby Shaun @ 12:22am - Fri Jul 18th, 2008
It sounds, Cathy, the poster of this comment was on the phone for three weeks trying to get a computer to connect to AOL, not trying to cancel an account. As stated before, there are many reasons for having technical problems, many of which are not on the server's side. As the poster stated, he was never charged for the service.

Credence the mental attitude that something is believable and should be accepted as true; "he gave credence to the gossip" Using vulgarities within a post is reflective of a personality that may not give a great deal of credence to a complaint.
ditto :***
(show comment)
With all due respect...
Report Commentby WyldTaurus @ 12:32am - Fri Jul 18th, 2008
I think that generalization of AOL was being rather forgiving.

Three SOLID weeks and AOL was the worst help in getting connected, EVER.

I've had NO problems with ANY of the other ISP's we ended up having to use. Started the software, BOOM! Online, no prob's.

My disdain? I thought I made that VERY clear. But for you, I'll wait at the next light for you to catch up, so no worries.
Customer service-sucks.
Billing practices-criminal.
Hassle-incredible.
Software- more bugs than an ant-hill.
Technical support-nonexistant.
Frustration-incomparable.

AOL could stand for many more "colorful" expressions than the one I put forth, but the censor God is in full swing right now, otherwise, I'd lay them down.
As for "credence" all you have to do is actually read how many posts in this forum are praising AOL for an accurate assessment of "credence".

I like your style, good try tho'.
troll :-4
(show comment)
Interesting perspective, however...
Report Commentby Shaun @ 12:54am - Fri Jul 18th, 2008
I respect the fact that you seemed to have some difficulty in using their software. Although this is getting off the topic of the story, some people, I'm sure, do run into software problems. And it doesn't end with just AOL software. It can be any number of software applications.

Consider many people do use and enjoy AOL very much. So to say because you happened to have had a poor experience, does not mean that their software or servers are to blame.
ditto :+2
(show comment)
AOL rep?
Report Commentby WyldTaurus @ 2:09am - Fri Jul 18th, 2008
You really do work for AOL don't you? What, PR department? You're earning your paycheck tonight, that's for sure.

Apparently I'M NOT the only one whose had a bad experience w/ these guys. So, in saying that, maybe I'M not the one to blame here, either.

True, there could have been different reasons why I couldn't connect. Also true, I spent THREE WEEKS with AOL reps to HELP me get connected, and after going all the way around the block and back again, I was tired and angry beyond comprehension, well, yours anyway.
Also VERY true, No problems with ANYONE else's software, internet, customer service, technical support, etc.
It wasn't just the software, it was the WHOLE experience that I had issues with. And to sit there on the phone and listen to "gee, that should've worked" in twelve different (and very condescending) accents, for three weeks straight really wears on the nerves.

Stop with the condescending remarks about how maybe it was my problem, you're really sounding like you really do work for AOL.
If that is indeed that case, we're DONE here.
troll :-1
(show comment)
With all respect,
Report Commentby Shaun @ 10:26am - Fri Jul 18th, 2008
With all respect, that is exactly what I'm referring to. One may have a problem not at all related to the party or technical support they are contacting. Because of a lack of willingness to accept the responsibility of the difficulty or understand that the problem could be with any number of other areas, they "fly off the handle", so to speak, and point the finger at the easiest target. All of which is based upon assumptions.

Have other people run into problems with AOL's software? Very likely. They are one of the world's largest internet providers, so doing so would be expected. But consider for every person who has had a difficult time with the service, there are hundreds that have not. An interesting observation to say the least.
ditto :***
(show comment)
Daughter needs to pony up!
Report Commentby Bunkster @ 11:42pm - Thu Jul 17th, 2008
Her daughter needs to step up and help her fight AOL. After all, she was the one that caused all this mess.

These services that do the "free" trials need to make them "free"... i.e. not require a credit card for trying their service. If you like it and want to continue, you should then be prompted to make payment, otherwise your e-mail, screen name, etc goes bye-bye, never to be heard from again. I would think that IP logging would at least partially take care of those who would abuse the free trials, but I can't be sure.

She is elderly and there are many elderly folks out there that cannot really take good care of their finances and such. AOL needs to do the right thing and show the public that it is a respectable company, worthy of spending money on its services. Otherwise, they are no better than the guy who keeps e-mailing me, trying to get help getting his fortune out of Nigeria, if only he had my account number to deposit it in...
troll :-5
(show comment)
Pony up?
Report Commentby Shaun @ 12:01am - Fri Jul 18th, 2008
Which I agree that they did. That is "pony up" as you state.

Remember, this lady allowed the charges to continue for several years. This alone implies some form of acceptance.

And as stated before, I'm not sure it had anything to do with her daughter. Ten years is a long time. It would be like asking any service provider to refund a decade of charges just because I wasn't aware I had to pay for them or found I did not need to use them. The insurance companies would love to take that concept on.

Look, if this lady, elderly or not, allowed the charges to continue for so many years, the debtor was not the one to blame, in any way.

They do deserve a pat on the back as they at least made a good faith effort to refund a portion of the charges, whereas they did not have to refund any.
ditto :***
(show comment)
I'm wondering . . .
Report Commentby JustThinkingOutLoud @ 11:42pm - Thu Jul 17th, 2008
. . . why Shaun has such an interest here to respond to almost every post. Seems a little fishy to me. What, Shaun, do you have to gain or defend, other than working for AOL, likely in the PR department?

There's fault on both sides here. The difference is, though, that AOL knows exactly what they're doing and this older lady doesn't. I'm sure she's learned now, but really, why would she have TWO accounts when she doesn't own a computer? Did her daughter need TWO accounts from AOL? Something's not right. And it's obvious that she isn't the first one in this predicament.

Shame on AOL for these types of business practices.

Shaun, don't bother to respond. It's obvious where you stand.
ditto :***
(show comment)
And . . .
Report Commentby JustThinkingOutLoud @ 12:01am - Fri Jul 18th, 2008
As of this time (midnight), there are 42 posts, and 15 of them are from Shaun. I'm on these boards plenty, and this is not the name of someone who makes frequent posts. Your slip is showing.
troll :-4
(show comment)
Interesting...
Report Commentby Shaun @ 12:10am - Fri Jul 18th, 2008
I am on the boards plenty as well. I just happen to see a great deal of fallacy in logic that some people use to condemn a business because of nothing more than being pro-consumer.

This may have happened precisely as this elderly lady said it did, but even in such a case, AOL has still done nothing wrong. It was her or her daughter which subscribed to two account and it was her that allowed such deductions to continue throughout, I believe, the last decade.

AOL went to the extent of partially refunding a large amount, whereas they did not have to refund any.

To agree on anything other than that is, again, siding with a consumer for nothing more than being pro-consumer. As much as it may be terrible for an elderly lady to be out several years of charges, she is the one solely responsible for overseeing her own bank account. If she was unable to, it would have been nice if another family member would have aided her in doing so, but this, again, shows absolutely no wrong-doing on the side of the debtor.
ditto :+3
(show comment)
AOL does rip people off!
Report Commentby Becky H. @ 7:13am - Fri Jul 18th, 2008
My son worked for them and they do these things people have accused them of. They are taught to not disclose certain things to people such as the fact that they may be paying on more than one account or that some people are paying 26.99 for their service and some are at just 9.99 for the same service. He did not want to work there anymore for the guilt he had for lying to people and left! AOL makes a fortune by ripping people off!
troll :-1
(show comment)
Possible...
Report Commentby Shaun @ 10:32am - Fri Jul 18th, 2008
Is it at all possible that your son left on negative terms with this company? Many individuals bad-mouth companies which they are forced out of or terminated from.

I'm sure that AOL offers different rates for different situations. I'd be surprised if they didn't. Just because you purchase an item on sale this week and your good friend pays full price for it next week does not make the policy unethical. Claiming it does is all more reason to believe your son MAY have left on other than good terms.
funny :***
(show comment)
Wow...
Report Commentby Darvell H. @ 11:34am - Fri Jul 18th, 2008
Wow, you DO work for AOL. Interesting.
insightful :+2
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Record the calls
Report Commentby Michelle_R. @ 11:47pm - Thu Jul 17th, 2008
I agree with Shaun that this woman shares the responsibility, as does the daughter, and so does AOL. That aside though, this is the very reason I use Skype to call businesses and I record the phone conversations. If an insurance company ever tries to deny they said they'd cover something, or if a service provider ever says I never cancelled, etc. I have every call recorded and it shows the date and time and will play the whole conversation to prove what was said.
troll :-4
(show comment)
Good point Michelle.
Report Commentby Shaun @ 12:24am - Fri Jul 18th, 2008
Good point Michelle.
funny :***
(show comment)
(No Subject)
Report Commentby WyldTaurus @ 12:36am - Fri Jul 18th, 2008
You didn't have to repeat it.
funny :+2
(show comment)
Shaun...
Report Commentby WyldTaurus @ 2:23am - Fri Jul 18th, 2008
Troll me all you want, but since you seem to be the self-declared language and grammar police on this little board, you need to be able to take it yourself there, sparky.
ditto :+2
(show comment)
You should have called . . .
Report Commentby Bugler324 @ 12:06am - Fri Jul 18th, 2008
You should have called "Get Gephart". Probably still can. He has much more success dealing with these types of companies.
split vote :0
(show comment)
One of the best things I've learned from him
Report Commentby FeS2 @ 6:17am - Fri Jul 18th, 2008
Use the state division of consumer protection. Francine Gianni's team is Excellent. They have helped me on 2 occasions on much smaller matters.
disagree :-3
(show comment)
(No Subject)
Report Commentby moe joe @ 12:39am - Fri Jul 18th, 2008
she should have gone to the bank and put a stop to it. u can call them to stop the temp membership. file a report to the b.b.b. and attorney generals office.
troll :-5
(show comment)
Siding with the consumer.
Report Commentby Shaun @ 1:00am - Fri Jul 18th, 2008
I appreciated reading your post, but I would again comment on this post being based around siding with the consumer just to side with the consumer.

To report it to any state agency or B.B.B. would seem rather ludicrous at this point. That's not to say that, as I've already pointed out, I may feel for her. But she accepted the charges for several years -- as much as a decade if I understand correctly. Further, she has already settled with them for the partial refund she has accepted.
ditto :***
(show comment)
AOL has always been this way
Report Commentby Cache Kid @ 12:48am - Fri Jul 18th, 2008
Starting with their buggy, bloated infected software to their hopelessly impersonal and scripted customer 'service', I can think of nothing nice to say about AOL.

My brother was hooked for years, until the rest of the family finally staged an intervention and got him the help he needed.

AOL makes Microsoft seem like a great corporate citizen.

As for defending their practices, Shaun, there is what a company has a right to do, and then there is the right thing to do.

AOL consistently chooses the former over the latter.

This company is a dinosaur. Let's kill it, bury it, and then drill for oil.
ditto :***
(show comment)
CK
Report Commentby WyldTaurus @ 2:17am - Fri Jul 18th, 2008
Hear, Hear!!
troll :-7
(show comment)
As for finding more oil, I'm all for it ;-)
Report Commentby Shaun @ 1:06am - Fri Jul 18th, 2008
As you have pointed out, there are a lot of people that enjoy using AOL. They don't seem to have problems with any so-called bugs.

Consider our society if any one of us could choose to "kill" any company we didn't like. The concept is considered a free economy.

I would also consider revising your statement comparing that of a real addict. Being addicted to anything and needing intervention is nothing to use lightly. It is serious and shows a considerable lack of appreciation for those who have to endure this process.

As for finding more oil, I'm all for it ;-)
ditto :***
(show comment)
Corrections for Shaun
Report Commentby Cache Kid @ 9:44am - Fri Jul 18th, 2008
I never pointed out that a lot of people enjoy using AOL.

It's true, once upon a time, before people were computer literate and internet savvy, they had a lot of subscribers. But now that most people know what they are doing online, AOL is dying.

We are 'killing' the dinosaur AOL by not supporting it. That's how the free market works, Shaun. Didn't you listen in high school business class?

As for the addiction, what do you call it when someone keeps staying with the same rotten service and terrible software because they don't know any better?

You're right, perhaps 'brainwashed' or 'fooled' would have been more appropriate.
split vote :0
(show comment)
monthly charges
Report Commentby Margarita S. @ 1:24am - Fri Jul 18th, 2008
I use to work in Ogden for a certain internet company (**L)for over 2 years and I have to say I have seen alot of this.

Over ten years ago they would have charged her $25.90 a month for each account .They do have smaller fees but you have to call to request them . I have seen this situation over 100 times and its sad when you can only offer 2-3 months back unless they want to stay with them (lol). they do cheat people and they know it .

One thing I hated was they would offer Free internet to use on top of thier high speed from another company so they still clicked thier AOL icon like before but the connection was so bad they would get kicked off of course these older people needed tech help and would have to go to a payed plan with them cause thats the only way they knew to use the internet.

ANOTHER ONE IS THE RISK FREE OFFER WHERE THEY SAY GET 3 MONTHS RISK FREE ...what they meant is we are still gonna charge you 25.90 but if you happen to catch the charges and call if you are within the 90 days we can offer you your money back see risk free get it ? yeah not so much .

Everything is real tight lipped you go by scripts which must be read verbatim one slip or missed word you may be fired on the spot for a keep it real violation all calls are listened to and recorded I'M sure this is so they are not liable for any of this faulty stuff they do .
split vote :0
(show comment)
closed accounts
Report Commentby Margarita S. @ 1:30am - Fri Jul 18th, 2008
In my work with a certain internet company I have also seen where someone closed an account but reopened at the same bank . The bank will give AOL the new bank account number and they bill through the new one but it takes a while so they will get a charge for 2-3 months at one time BUT THEY DIDNT CALL TO CANCEL so no refund can be given because of that . Or somthing called the visa updater lets AOL know thier new card number then they call to ask why they are billing on a card they never gave them.
troll :-3
(show comment)
seriously
Report Commentby paulsaul20 @ 5:20am - Fri Jul 18th, 2008
i blame it all on high gas prices...
ditto :***
(show comment)
The daughter
Report Commentby MightyMike @ 5:22am - Fri Jul 18th, 2008
"Hale certainly didn't need an online account. The 74-year-old says she's never even owned a computer."

It mentions earlier that the daughter set up the acct by responding to a 30-day offer...so at that time the daughter enters an acct number which happens to be this lady's bank acct...and she never owned a computer...hmmmm?

Bank charges??? Banks are notorious for charging stupid and ridiculous fees....so at some point YEARS ago I would have been asking [no swearing please]???

Get Gephardt...
troll :-1
(show comment)
AOL ?
Report Commentby Butter1 @ 6:03am - Fri Jul 18th, 2008
Anyone stupid enough to still be using AOL deserves it. The only way to sucessfully cancel is to report your card stolen. That is quick and easy!!
ditto :+2
(show comment)
hello...?
Report Commentby Your M. @ 6:05am - Fri Jul 18th, 2008
one year? maybe... but 10 years? hale needs to find someone to manage her books... if its really gone on this long, she has nobody to blame but herself at this point.
ditto :***
(show comment)
responsibility
Report Commentby Cinephile @ 6:08am - Fri Jul 18th, 2008
lies on both sides - who doesn't check their bank account for that long, and when they do, 'assumes'(we all know what that means)that they are just bank charges? To let that sort of deduction go on for longer than several months is understandable and realistic...but several years??? Then there's the issue that SHE wasn't even the one who signed up for it -
Now, if no one PHYSICALLY signed up for the service, (not once, but twice), then I 'd say there is cause for someone throwing a fit, but that isn't the case...someone has to go online and PHYSICALLY ENTER THE INFORMATION.

That said, AOL should, as a measure of good faith understand there are cases like this where people don't read/understand, really, the internet or the fine print, and upon viewing the usage (lack of), issue back at least 7 years worth. But as everyone knows, internet companies aren't known for their fine customer service, which is probably why the business is in the abysmal shape it's in currently.

Same thing with the phone company - internet companies will randomly place charges for services on people's phone bills. We had this happen and when we called about it to have the charges removed, the customer service woman said, most people just pay the charges no questions asked - there are a LOT of folks out there who don't check their bills for accuracy.
ditto :+2
(show comment)
Happened to me
Report Commentby Karebear2007 @ 6:13am - Fri Jul 18th, 2008
I can feel this lady's pain. It has happened to me and my mother. We refuse to get AOL. We treid their 30-day "free"trial, and canceled on day 28. They double charged us the next month, so my mother called them and told them we canceled the account. They said they would make a note, and refund the money. The next month they double charged us again, so I called told them I was calling an attorney after I talked with them if they did not refund the money by the end of business that day. Much to our amazement, they refunded all the money they took. I guess it was easier to refund 4 payments rather than a million dollar law suit.
split vote :0
(show comment)
(No Subject)
Report Commentby Magdelene @ 7:02am - Fri Jul 18th, 2008
Well, this I know. I am cancelling my AOL account today!!!! And I think I'll be a little harsh the first time because if they continue to charge me, I'll be really cranky. I actually opened my AOL account back when most people had dial-up only and just kept it when I got DSL with another provider. My e-mail account was being used in my business and it was just easier to keep it. They charge me the minimum and I do watch my account and know they only charge once per month but this story has convinced me I need to cancel once for all. Not sure I want to continue to give my money to a company with less than honorable practices.

I do not look forward to my call today to someone in India who will not understand most of what I say!
ditto :+2
(show comment)
Judging from the multiple...
Report Commentby xophrame @ 8:59am - Fri Jul 18th, 2008
posts on NOT being able to free yourself from AOL - Good Luck. It sounds like you're in for a headache for a few months or years.
(show comment)
Shaun will break his heart when he hears you are cancelling......
Report Commentby Flossee @ 11:56am - Fri Jul 18th, 2008
....no, never mind. He works for AOL and knows that cancelling is not an option.
split vote :0
(show comment)
The problem in this situation is....
Report Commentby Dennis J. @ 7:05am - Fri Jul 18th, 2008
not that the lady left the accounts open for 10 years. The problem is that AOL makes it so hard for a consumer to opt out of the service. According to the terms of service, AOL should stop charging your account AS SOON AS they are notified that you want to cancel. Fact is in many situations they don't. I wonder if the phone agent is penalized for a cancellation since they try so hard to talk you out of it and sometimes just plain old don't process the cancellation.
I've been in similar situations where you use the "convenient" cancellation over the phone. But they don't process it. You of course would not know it didn't get processed until the next month when the charge hits your card. Then they say "I don't know what happened--I assure you your account is set to be cancelled". But then again the next month you get charged. Now you are mad and escalate beyond the phone agent. They now challenge you to prove with date, time, and agent you spoke with originally to cancel the account so they can review their phone records. Even if you can provide those details from 2-3 months ago, they come back after another week or two and say they could not find any record of this happening.
Best course of action? NEVER do the free trial. For anything. If you do cancel over the phone, MAKE SURE you get the date, time, and agent name. Further, ask the agent to send you written confirmation (email or something) of the cancellation.
ditto :+2
(show comment)
Good for you!
Report Commentby JustThinkingOutLoud @ 7:17am - Fri Jul 18th, 2008
Maybe you ought to take an earlier poster's advice and record the call. Then they cannot deny that you called to cancel. Just a thought.

Smart move and GOOD LUCK!
funny :+2
(show comment)
Sorry, this was in response to Magdelene above
Report Commentby LifeIsGood @ 7:36am - Fri Jul 18th, 2008
Sometimes when you click "reply", your response gets posted as something totally separate. I'm thinking of getting Gephardt to help me deal with KSL on this! :-)
ditto :***
(show comment)
To all of you liberals who are posting. . .
Report Commentby Tbone75 @ 7:18am - Fri Jul 18th, 2008
How can this be? It's your little darling Time Warner Inc. (liberal hotbed) who is always declaring they are "taking care of the poor, the elderly, and the underprivileged"? Yes, they own AOL. The previous poster who said that anyone dumb enough to still be using AOL deserves bad karma, is right. But the real problem here is that an older woman here was bailing out her brat daughter's bad decisions (the daughter is obviously and older adult), and as usual, is paying the greater price. It's amazing how many people in this state are continually bailing out their older kids.
(show comment)
Hahahah!
Report Commentby Roenick @ 9:12am - Fri Jul 18th, 2008
It took longer than I thought but someone (Tbone75) finally managed to bring politics into this thread.

What took you so long, Tbone? O'Reilly go late this morning?
(show comment)
I never watch O'Reilly
Report Commentby Tbone75 @ 9:28am - Fri Jul 18th, 2008
Believe it or not, I find him a bit wound too tight. I just simply can't stand T Warner and the residue of Ted Turner and Jane Fonda (even though they've been out for a while). My main point was that her daughter got bailed out on the deal. She's the one who should be paying.
split vote :0
(show comment)
AOL
Report Commentby Rem @ 7:29am - Fri Jul 18th, 2008
1. Close the account and open a new one.
2. AOL needs the cash flow since they're on their way out of business for having such crappy service and crappy features.
3. Once they got bought out, it all went to pot.

Problem is, if you simply close your account and don't pay, sometimes, creditors can report you to the credit bureaus and ruin your credit scores. But they can only do this if you provided a SSN when you opened an account with them.

On a different note,

Countrywide's server would/does often crash right when people need to make their payments so that a $5 late fee is assessed so $5 x millions of online payments = cashflow...

This bad economy will force some crappy companies to start ripping off people if they can get away with it.
funny :***
(show comment)
Name change
Report Commentby Rem @ 7:31am - Fri Jul 18th, 2008
AOL will soon be known as: S.O.L.
ditto :***
(show comment)
something similar happened to me.
Report Commentby Mrtoes @ 7:55am - Fri Jul 18th, 2008
I had AOL for several years....probably close to 10 years. When the time came for me to cancel my account, they kept billing me. So, I closed my bank account. AOL started calling me. They were relentless. I asked them to quit calling me. I told them I was not going to pay them. EVER. They kept on calling. So I changed my phone number.
I had to change two important things to get them off my back. I'm sure if they had my new number, they would still be calling me, three years later.
Don't sign up for AOL folks....this lady's story and my own experience should be evidence enough that this company is not interested in the customer.
split vote :0
(show comment)
Mrtoes,,,,,,,,,,,,,,,,,Same experience with me.........
Report Commentby trytorelax @ 11:11am - Fri Jul 18th, 2008
After I "supposedly" closed my account, AOL waited 2 months before they started drafting all over again. When I finally contacted them AGAIN (I was in Iraq and I had to wait until I came back to the states), they told me, "Gee we gave you a FREE month". What a response. They NEVER gave an apology and I just WROTE the 4 months of fees off. They are TERRIBLE.
ditto :***
(show comment)
AOL has started to charge me again too
Report Commentby Mark M. @ 8:13am - Fri Jul 18th, 2008
We cancelled AOL over a year ago and they started to charge our credit card again for service. We never activated it nor do they have any information on just who did. They wouldn't refund the money so we called the charge card company and they reversed the payment but as far as I know AOL will still keep charging the account even though we told them to stop. I'm really at a loss here, we may have to check into a class action law suit to stop them, they're relentless!
split vote :0
(show comment)
(No Subject)
Report Commentby Rem @ 8:31am - Fri Jul 18th, 2008
Ask your credit card company to issue you a new card, with a new number. However, when AOL bills, they can send you to collections/ruin your credit. For every bill that they send you, invoice them for it by the same amount. When you go to court, you can tell them that the invoice is a service charge for processing incorrect billing.
split vote :0
(show comment)
This is the womans fault...
Report Commentby Jason C. @ 8:30am - Fri Jul 18th, 2008
Not AOL. They opened the account with AOL and agreed to have the money taken out of her account. This is a lesson to people to know what is coming out of their account and what it is for. She says it was her daughter that opened the account. I say its the moms account and she is the overall responsible one for knowing where her money is going. This woman should only get back money from the first call she made trying to cancel the account. The first ten years she should have to pay.
ditto :+2
(show comment)
LOL
Report Commentby Justin H. @ 8:49am - Fri Jul 18th, 2008
How is this a top news story? People need to start paying attention to their finances. End of story.
split vote :0
(show comment)
WOW
Report Commentby SolarMan @ 9:14am - Fri Jul 18th, 2008
I worked for AOL for 5 years and I was in the SAVES dept.The job was to keep people from canceling their service. It was a job that paid well. If you were not honest in your dealings you got fired.

No one forced this lady to put the disk in her Computer her daughter did that for her. Why did she never check her bill? That is her fault and her fault alone. AOL HAD millions of customers before broadband. Sorry that they didn't call everyone of them and ask "do you still want your AOL account".

Its too bad this went on for so long but come on check your bill lady. Right now they are giving AOL away for free with any broadband connection. I still use it everyday. Yes I know how to use google, but I still find AOL news and features to be cleaner then other sites out there.

AOL put a lot of people to work when they were here in Utah and they suffered after merging with Time Warner. Its too bad that Steve Case wanted to make movies rather then keep his company alive,
insightful :***
(show comment)
Would not play the game
Report Commentby i8uricecream @ 9:16am - Fri Jul 18th, 2008
I was fired form AOL for not doing this. But I also feel the their costomers have a responsablity too. Here is how to cancel your account and keep it cancled.

1. do not take any free offers! This will be offered as a way to help you move to your new service although this is a nice thing to do. You will need to call back to cancel. They are only offering free time and not canceling your account.

2 Always get a confermation number. This is really your account number. If you have this even if you did not cancel you can say you did. The reason for this is that they will never give the account number unless you are cancled.

So Basicly your account number is your golden ticket.

IF you follow this then you have terminated your account if not it is your own falt.

This info is about 8 years old but it should still work.
ditto :***
(show comment)
(No Subject)
Report Commentby Jeff @ 9:52am - Fri Jul 18th, 2008
I hate to side with AOl but when exactly did this lady decide she didn't want there service? It isn't AOL's responsibility to read her mind and figure out she wanted to cancel.

Now if she had tried to cancel and they didn't comply that is totally different and she would deserve every penny back.
split vote :0
(show comment)
The Greatest Generation??
Report Commentby singlewchildren @ 9:54am - Fri Jul 18th, 2008
This cracks me up.. LOL!

Ten years, and she is still fighting against it. How stupid can some people be. The article makes it sound like its impossible to cope with AOL and monthly billing. I guess few people really know how to handle their accounts and their money.

Sorry. No sympathy from here. If this is a member of the "Greatest Generation" well, that about says it all.

Remember, she was only 64 when her daughter set her up to get screwed, so its not like she was some frail, 74 year old who got bilked......

Caveat Emptor
insightful :***
(show comment)
I worked for AOL...
Report Commentby Jim E. @ 10:20am - Fri Jul 18th, 2008
When they transferred me to Retentions I quit soon after because of their policies. They will do anything to keep the money coming in. They truly are relentless. The reps are paid bonuses for keeping accounts active, avoiding cancellations, giving back money. Share the wealth?
funny :***
(show comment)
Well, no wonder they don't cancel!
Report Commentby Darvell H. @ 11:44am - Fri Jul 18th, 2008
So, what, if you are an AOL employee and you agree to cancel the service for a customer, and you don't, then you get a kickback of what they collect from that customer?

Wow, sweet deal.
troll :-1
(show comment)
Remember
Report Commentby HardworkinTechie @ 10:30am - Fri Jul 18th, 2008
Getting AOL makes you SOL.
ditto :***
(show comment)
AOL LIED and STOLD money from my account too........
Report Commentby trytorelax @ 10:49am - Fri Jul 18th, 2008
Before I tried to cancel my service, I had heard all of the horror stories. I figured, I would follow the rules and cancel. I was going to Iraq. I sold my house, my computer and I had no phone line. I called AOL and they told me,,"No problem, we will stop the service and you owe nothing". I asked them again, "Are you SURE you will close my account and QUIT drafting the bank account"? They said, "no, problem". I went to Iraq. Knowing how AOL LIES to their cunstomers, I continued to monitor my bank. They DIDN'T draft the next month, BUT, they thought they were smart and they starting drafting again TWO months later. I could do NOTHING until I returned to the states 4 months later. After several more calls, I NEVER received an APOLOGY. I never received a REFUND. They make me sick and they LIED and LIED to me. While in Iraq, I had more to worry about than AOL STEALING from my bank account every month. I can't stand AOL.....They make me want to throw up!!!!!!!!!!!!!!!!!!............
(show comment)
Do you STILL think AOL........
Report Commentby Flossee @ 12:14pm - Fri Jul 18th, 2008
....is such a great company, Shaun?

The people who comment on this board are a TIny portion of all the people who havebeen ripped off by AOL.
troll :-2
(show comment)
In this particular case,
Report Commentby Shaun @ 11:12am - Fri Jul 18th, 2008
With all due respect to all the previous posts, it would appear this topic is getting a little off track.

In this case, a very nice lady and/or her daughter signed up for two separate AOL accounts. Remember that she has allowed the charges, which I think has been estimated to the tune of $60/month, to continue for the better part of ten years. This absolutely shows an acceptance on the part of the customer. You don't arbitrarily have any large deductions occur month after month without accounting for them, and the transactions on any banking account form should be at least somewhat detailed. Not knowing why the debit was occurring, wouldn't anyone contact their financial institution when the first started seeing such transactions take place? When it come right down to it, a service provider has no obligation either legally or ethically to contact a consumer and "double-check" their decisions. Just because she had two accounts or the accounts were not being used were not the responsibility of the service provider. That was all the responsibility to the consumer.

As for the individuals who claim they have had a difficult time canceling their AOL accounts, or worse yet, those that have had problems canceling service from multiple companies, you should all be a little more accurate in your record keeping. If you cancel a service, do so in writing. Keep copies and the request and proof of contact. If need be, contact your financial institution with the supporting documentation. It really isn't that difficult, but it does require effort and understanding on the part of the consumer.

I wouldn't at all disagree that it would be nice if any such company made it easier to cancel, but as long as they do not, there are other ways much better at cancellation of a service and they are always documented.

There are also those who have had a difficult time using the service. This is way off the topic of the story, but realize that, say, for every brand of computer there are people who "swear by" as well as "swear at" the brand. The same thing can apply to large ISPs and other technical programing. No one should disagree that there are many factors which allow a program to run properly, only a few of which is the program's coding.

Then there are those who have worked for a company which, after being separated from the employer, likes to infer the employer was doing something wrong or unethical. This issue is almost self-explanatory, but please understand that the fact you are separated from a previous employer is absolute cause for claiming such behavior. My understanding, as someone has already stated above, that retaining people unethically is absolutely against the company's policy and can result in termination. In any case, good record keeping should remove any such concerns.

In this particular case, the customer signed up for two accounts and maintained them for approximately ten years. The service provider actually went way overboard with giving the customer several months of refunds. This should absolutely be commendable and shows a great deal of good customer service.
persuasive :***
(show comment)
It's a shame that a customer needs to close their account, change their phone number, and move out of the country, just...
Report Commentby trytorelax @ 11:49am - Fri Jul 18th, 2008
Even after AOL assured me that they would END the account and STOP the drafting, I continued to monitor them. They skipped one month, and then they started the drafting again. At that time I was in Iraq. I could not contact them again until I was back in the states. When I returned to the states and contacted them they said,,,"Yeah I see where you cancelled 4 months ago,,,Gee, we gave you a free month". I wish you could have listened to my conversation with them the day I cancelled. I was very, very, clear, I was cancelling and going to Iraq, PERIOD. The sweet little girl on the other end of the line kept assurring me,,"No problem", We will cancel and end the drafting". I kept making it very, very clear. PLEASE END THE ACCOUNT AND STOP THE DRAFTING.
(show comment)
Opting out...
Report Commentby Landmine0 @ 11:16am - Fri Jul 18th, 2008
Well, Orrin loves this "good for business" kind of consumer abuse.
Maybe when the Dem's get a majority it will change.
(show comment)
(No Subject)
Report Commentby thenook @ 11:21am - Fri Jul 18th, 2008
Dont give permission for people to use your checking account online! make that daughter start paying you back for using your money
ditto :***
(show comment)
Utah needs a Praying on the Elderly law !
Report Commentby abrakadabra @ 11:24am - Fri Jul 18th, 2008
When my mother was very ill and out of her mind, she left all she owned to the Mormon church. When we tried to stop her decision, they brought big gun lawyers to FORCE HER TO GIVE UNTIL IT HURT. THEY WON. WE ARE STILL APPEALING. UTAH DEFINATELY NEEDS A PRAYING ON THE ELDERLY LAW..AND SOON.
ditto :***
(show comment)
AOL crooks
Report Commentby TeleMark @ 11:29am - Fri Jul 18th, 2008
I had a similar issue my daughter signed up for the 30day trial and the fun began, so I closed my account, then the harassment started they sent delinquent notices threatening to ruin my credit it went to collection agencies was horrible took some time to get them off my back, and cost a few hundred dollars also. these guy's are a bunch of crooks .. stay away from AOL at all costs.
(show comment)
TELEMARK....................Dito, Dito, Dito
Report Commentby trytorelax @ 11:55am - Fri Jul 18th, 2008
I still remember the words AOL used,,,"Yes, Sir we are cancelling your account and you owe NOTHING. We will NOT be drafting your account anymore." I didn't even believe them then....They didn't draft the next month, however, as soon as they thought I had forgot about them, they started drafting AGAIN. I had told them I was going to Iraq and I had no computer and no phone line.........What a bunch of crooks!!!!!!!!!
ditto :***
(show comment)
This is News? and Pres. Bush's Impeachment Hearings Ignored?
Report Commentby MaryA @ 11:52am - Fri Jul 18th, 2008
Why has KSL not reported that yesterdy (June 17) the House Judiciary Committee Chairman John Conyers, Jr. announced that, on July 25, the House Committee on the Judiciary will hold a hearing on the Imperial Presidency of George W. Bush and possible legal responses.

According to the Congressional Quaterly's CQToday. The Congress voted to hold these hearings. The final vote was: Yea 238 - Nay 180.

The Committee is expected to examine a range of legal and legislative responses to allegations of administration misconduct and their expansion of executive branch power.

To watch a video about this, go to: YouTube - Kucinich to Introduce Impeachment Resolution to Judiciary

THIS is NEWS everyone! And it isn't being reported
(show comment)
AOL, Of Course
Report Commentby Michael S. @ 11:52am - Fri Jul 18th, 2008
This is why, 8 years ago, I went with SBC, now AT&T. I had to spend 30 minutes just waiting to get my account cancelled through them. That was after having to stop payments that were being taken out twice in a month. The 30 day free marketing ploy, is to get you to use a credit card in the first place. They are worse than MCI as far as customer service, and that is not saying much, since MCI has gone bankrupt.
(show comment)
In over 30 years of doing business with "reputable" companies, I have NEVER
Report Commentby trytorelax @ 12:08pm - Fri Jul 18th, 2008
experienced the "lies" and "deceit" that AOL exhibited to me. They actually committed theft towards me. I do many transactions with companies through bank drafts. I have NEVER had the difficulty that AOL created. I do not want to associate with ANYONE connected with AOL. Please keep these people away from me.....I refuse to associate with those types of people.
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Old 07-18-2008, 07:26 PM #2 (permalink)
JokeyLoki
is a chick.

JokeyLoki's Avatar

Location: I wasn't pleased and I have tried to be tolerant and just stay quiet, but a guy has limits. I am sick of being treated poorly by people who don't know me at all. When you start abusing my videos that's where i draw a line.
Posts: 20,828

Default
AUTHOR AND EDITOR INFORMATION
Section 1 of 11 Click here to go to the next section in this topic

* Authors and Editors
* Introduction
* Differentials
* Radiograph
* CT SCAN
* Ultrasound
* Nuclear Medicine
* Angiography
* Intervention
* Multimedia
* References


Author: J David Lane, MD, Chief, Section of Vascular and Interventional Radiology, Assistant Professor, Radiology and Nuclear Medicine, Walter Reed Army Medical Center

J David Lane is a member of the following medical societies: Alpha Omega Alpha, American College of Radiology, American Heart Association, American Medical Association, American Roentgen Ray Society, and Radiological Society of North America

Coauthor(s): Nick Lomis, MD, QI Coordinator, Diagnostic Radiology Service, Assistant Chief, Interventional Radiology, Diagnostic Radiology, Interventional Radiology Section, Walter Reed Army Medical Center

Editors: Zahir Amin, MD, MBBS, MRCP, FRCR, Consulting Staff, Department of Imaging, University College Hospital, UK; Bernard D Coombs, MB, ChB, PhD, Consulting Staff, Department of Specialist Rehabilitation Services, Hutt Valley District Health Board, New Zealand; Spencer B Gay, MD, Professor of Radiology, Director of Body Computed Tomography, Department of Radiology, University of Virginia Health Sciences Center; Robert M Krasny, MD, Consulting Staff, Department of Radiology, The Angeles Clinic and Research Institute; John Karani, MBBS, FRCR, Consulting Staff, Department of Radiology, King's College Hospital, London

Author and Editor Disclosure

Synonyms and related keywords: necrotizing cholecystitis, AAC
INTRODUCTION
Section 2 of 11 Click here to go to the previous section in this topic Click here to go to the top of this page Click here to go to the next section in this topic

* Authors and Editors
* Introduction
* Differentials
* Radiograph
* CT SCAN
* Ultrasound
* Nuclear Medicine
* Angiography
* Intervention
* Multimedia
* References


Background

Acute acalculous cholecystitis (AAC) represents inflammation of the gallbladder in the absence of demonstrated calculi. The disease process is distinct from the calculous variety, in which the primary initiating event is believed to be obstruction of the cystic duct. Acalculous cholecystitis typically occurs as a secondary event in patients who are hospitalized and acutely ill from another cause.

The diagnosis often is difficult and delayed because of comorbidities that decrease sensitivity and specificity of both clinical and imaging evaluation. A high degree of suspicion is required on the part of the physician. A much higher rate of complications is observed in acalculous cholecystitis (eg, gangrene, perforation) because of the more fulminant course and coexistent disease. As a result, some authors propose the term necrotizing cholecystitis to reflect the fact that acalculous cholecystitis does not simply represent cholecystitis without stones.
Pathophysiology

The pathophysiology of acalculous cholecystitis is multifactorial and defined incompletely. At least 3 mechanisms appear to work in concert to produce the disease, including (1) systemic mediators of inflammation and trauma, (2) biliary stasis, and (3) generalized or localized ischemia. In turn, the mechanisms often result in functional or secondary mechanical obstruction of the cystic duct from inflammation and bile viscosity.

In some settings, extrinsic compression also may contribute to the development of stasis. When it occurs, infection usually represents a secondary event and involves gram-negative enteric flora. In some patients, infection may be the primary event, as has been described with infection by Salmonella (ie, typhoid fever), Staphylococcus, and Brucella species and in AIDS-related cholecystitis with infection by cytomegalovirus and Cryptosporidium organisms.

Animal models have demonstrated the development of acalculous cholecystitis after administration of systemic mediators of inflammation. Small vessel necrosis in the gallbladder serosa and muscularis has been demonstrated after activation of factor XII–dependent pathways, platelet activating factor, endotoxin, or interleukin 2. This frequently is associated with gallbladder atony, which in turn predisposes patients to biliary stasis.

Biliary stasis results in more viscous bile, increased concentration of the detergent bile salts, and sludge formation, which increases the bile histotoxicity to the gallbladder mucosa. Fasting, parenteral nutrition, narcotic analgesics, and the postoperative state all predispose patients to biliary stasis and are found commonly in the population at risk.

Generalized or localized ischemia further predisposes patients to biliary stasis and may result in gallbladder wall necrosis and perforation. Hypovolemic, cardiogenic, or septic shock predisposes patients to ischemia as a contributing factor. At times, ischemia can be the primary cause and can occur in the setting of small vessel vasculitis or following therapeutic particulate embolization.

Individuals presenting with acalculous cholecystitis in the outpatient setting typically are older patients with microvascular disease and other comorbidities.
Frequency
United States

In cholecystitis, 7-22% of cases occur in the absence of demonstrated calculi. The variability is mostly a result of different patient populations, with a higher incidence in burn and trauma centers and in pediatric populations. As many as 90% of postoperative acute cholecystitis cases are acalculous in origin. While in the critical care setting cholecystitis frequently is acalculous, the overall incidence in this setting is estimated to be only 0.2%. On this background, a high index of suspicion is required.
Mortality/Morbidity

Complications of cholecystitis are much higher in the acalculous variety of the disease because of the variable pathophysiology, comorbid conditions, and the frequent delay in diagnosis and treatment. Perforation or gangrene occurs in 40-60% of patients. Gangrene can be either diffuse or focal and frequently is associated with perforation. Approximately 40% of cholecystitis cases complicated by perforation are acalculous. More than one half of cases of emphysematous cholecystitis are associated with acalculous disease, and these often are associated with gangrene.

The mortality rate varies widely in the literature from 9-66% and is attributed to the delayed diagnosis, more frequent complications, and concurrent disease processes.
Race

No identified racial predilection exists for acalculous cholecystitis.
Sex

Male-to-female ratio is 2-3:1 in most reported series.
Age

Average age is older than 50 years.
Clinical Details

AAC most commonly occurs in hospitalized patients without prior gallbladder disease and severe concomitant medical and surgical conditions. Known populations at risk ******* patients who are postoperative (especially after abdominal surgery), patients with extensive burns, patients with trauma, and patients receiving prolonged parenteral nutrition. Other reported associations ******* prolonged fasting, use of high-dose opioid analgesics, and mechanical ventilation.

A minority subset of patients present in the outpatient setting with symptoms that are easier to localize. Clinical and imaging evaluation are much more accurate in this setting. These patients are diagnosed earlier in their disease course and have a better prognosis.

In the pediatric population, acute cholecystitis is rare, but approximately one half of cases occur in the absence of demonstrated calculi. These patients are more likely to present in the outpatient setting and most often are treated by cholecystectomy.

The most frequent physical and laboratory findings ******* fever, right upper quadrant (RUQ) pain, nausea, leukocytosis, and elevation of liver-associated enzymes and bilirubin. All of these clinical parameters are nonspecific. In almost all instances in which it can be evaluated, abdominal pain is present; however, it is often not localized to the RUQ. Fever is present in two thirds of patients, and leukocytosis and liver function abnormalities are present in approximately 80%.
Preferred Examination

Early imaging evaluation is required, and frequently, multiple diagnostic tests are performed. No single imaging study is ideal. The 3 primary imaging modalities often are complementary, with ultrasound (US) or CT providing anatomic information and evaluation of adjacent structures and cholescintigraphy providing functional information.

US and cholescintigraphy should be the initial imaging tests performed to evaluate possible AAC.

CT is preferred if other differential possibilities are more likely or if CT needs to be performed for another indication.
Limitations of Techniques

All available modalities have a significant false-positive and false-negative rate and generally are better at excluding, rather than confirming, disease.

While it is unusual for acalculous cholecystitis to occur in the presence of a normal gallbladder, on both US and cholescintigraphy examinations, this finding can occur early in the course of the disease. In the patient with continued clinical deterioration who is either unable to be evaluated clinically or in whom clinical evaluation fails to demonstrate an alternative source, many authors recommend maintaining a low threshold for instituting empiric minimally invasive therapy in the form of percutaneous cholecystostomy.

DIFFERENTIALS
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Cholangitis, Recurrent Pyogenic
Cholecystitis, Acute
Cholelithiasis
Pancreatitis, Acute

Other Problems to be Considered

Differential diagnosis is broad because comorbid conditions typically are present, the ability to evaluate the patient's symptoms is reduced, and the nature of the most common clinical and laboratory manifestations is nonspecific. Almost any infectious or inflammatory process may result in nonspecific findings. In patients with more localized symptoms, the primary differentials ******* calculous cholecystitis, ascending cholangitis, acute hepatitis, and pancreatitis.

RADIOGRAPH
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Findings

Plain film is of limited use in the diagnosis of AAC. Emphysematous cholecystitis may occur as a complication of acute cholecystitis, with more than one half of cases occurring in the setting of acalculous disease. This form of complicated cholecystitis typically is seen in older male patients with diabetes. On upright abdominal radiographs, this may present as an air-fluid level in the RUQ representing gas in the gallbladder lumen or a curvilinear gas collection conforming to the gallbladder wall in the case of intramural gas. Gas is visualized only in more severe cases on plain film. US and CT are much more radiographs, gas has a high association with gangrene and perforation.

CT SCAN
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Findings

CT often is performed as the diagnostic examination of choice in patients presenting with abdominal pain in the critical care setting or in patients with fever or leukocytosis of undefined etiology. CT offers the advantage of evaluating the entire chest and abdomen, but has the disadvantage of requiring transport to the scanner. Be familiar with the CT signs that suggest acalculous cholecystitis in the appropriate clinical setting.

On CT, the diagnosis of AAC requires 2 major criteria or 1 major plus 2 minor criteria as follows:

* Major criteria
o Gallbladder wall thickening greater than 3 mm
o Subserosal halo, ie, gallbladder wall edema
o Pericholecystic fatty inflammation
o Pericholecystic fluid (without ascites or hypoalbuminemia)
o Mucosal sloughing
o Intramural gas
* Minor criteria
o Gallbladder distention (>5 cm transverse)
o High-attenuation bile (sludge)

The normal gallbladder wall is barely perceptible as a thin enhancing rim on contrast-enhanced CT. In the absence of gallstones, imaging relies on ancillary findings of cholecystitis.

CT findings described in AAC are as follows:

* Gallbladder wall thickening
* Mucosal irregularity
* Luminal distention
* Increased bile density (biliary sludge)
* Intramural or intraluminal gas
* Intraluminal hemorrhage
* Localized pericholecystic fluid collections
* Inflammatory infiltration of pericholecystic fat
* Indistinctness of the liver-gallbladder interface

Degree of Confidence

While mucosal sloughing and intramural gas are specific findings, they are observed infrequently. Isolated local pericholecystic fluid collections and pericholecystic inflammatory changes are relatively specific and suggest advanced disease, but they lose specificity in the setting of ascites, recent abdominal surgery, or anasarca.

Reported sensitivity and specificity vary but generally have been greater than 90-95%. As with other imaging modalities, specificity of many of these findings is decreased in the typical populations at risk for acalculous cholecystitis because of comorbid conditions, such as recent surgery or trauma, multisystemic organ failure, ascites, or hypoalbuminemia.

ULTRASOUND
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Findings

Usually, sonography is the first examination performed in cases of possible acalculous cholecystitis. US has the advantage of being readily available, portable to the bedside, and able to identify other adjacent pathology. Primary disadvantages of US ******* the high incidence of nonspecific abnormal examinations and the inability to survey the entire abdomen.

The normal gallbladder has sonolucent bile, a thin wall, and no localized pain. Sonographic signs compatible with acalculous cholecystitis ******* the following:

* Gallbladder wall thickening
* Sonographically localized tenderness over the gallbladder
* Subserosal edema
* Pericholecystic fluid
* Gallbladder distension
* Biliary sludge
* Presence of gas

Failure of the gallbladder to contract after cholecystokinin infusion has been reported as an additional criterion, but the response often is too variable to be of use in this population.

On US, the diagnosis of AAC requires 2 major criteria or 1 major plus 2 minor criteria as follows:

* Major criteria
o Gallbladder wall thickening greater than 3 mm
o Striated gallbladder, ie, gallbladder wall edema
o Sonographic Murphy sign (ie, localized gallbladder tenderness)
o Pericholecystic fluid (without ascites or hypoalbuminemia)
o Mucosal sloughing
o Intramural gas
* Minor criteria
o Gallbladder distention (>5 cm transverse)
o Echogenic bile (sludge)

Gallbladder wall thickness should be measured in the transverse plane in a noncollapsed gall bladder. The presence of ascites or decreased oncotic pressure (as with hypoalbuminemia) confuses the finding, unless the finding is markedly discordant. Similarly, pericholecystic fluid is not meaningful in the presence of generalized ascites, but when occurring as a localized finding, it often signifies advanced disease or perforation. Sonographic Murphy sign is the most specific sonographic finding, but often it cannot be evaluated because of the patient's clinical condition.

Diagnostic needle aspiration of the gallbladder for bile Gram stain and culture often is normal with a sensitivity of less than 50%, and the results of culture are delayed. Therefore, the test is of limited value for the diagnosis of AAC. Culture is performed routinely at the time of therapeutic cholecystostomy and may guide antibiotic selection.
Degree of Confidence

Sensitivity and specificity of sonography in acalculous cholecystitis varies from 23-95% and 40-95%, respectively, because of the variable patient populations, clinical course, and imaging technology over the reported time periods. Sensitivity and specificity are greater than 90% in the subset of patients who present in the outpatient setting with acalculous cholecystitis.

Overall, sensitivity and specificity approach 70%. As the proportion of patients in the critical care environment increases, the diagnostic accuracy decreases. Several recent studies have documented the high incidence of abnormal gallbladder sonograms in the ICU environment in asymptomatic patients not suspected of having acalculous cholecystitis.

At least one abnormal finding was seen in 50-85% of patients in this setting, with 3 abnormal findings seen in as many as 57% of patients. None of these patients had localized gallbladder tenderness by sonography. Serial sonography has been of benefit in some studies with a progressively worsening appearance on short-term follow-up images improving the specificity for diagnosis.

NUCLEAR MEDICINE
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Findings

Hepatobiliary scintigraphy (HBS) is a physiologic test that evaluates hepatic bile formation, excretion, and ductal functional patency.

Imaging typically is performed with dynamic image acquisition for up to 4 hours following the intravenous (IV) administration of 5 mCi of a technetium Tc 99m-labeled iminodiacetic acid derivative. Peak liver uptake is at 5-10 minutes, with subsequent gallbladder visualization by 20 minutes and duodenal visualization by 30 minutes.

If nonvisualization or questionable visualization of the gallbladder occurs, but adequate hepatic uptake and excretion into the bowel is seen, IV morphine sulfate (0.04 mg/kg) can be administered at 30-40 minutes with imaging carried out to 1 hour. This raises intrabiliary pressure by inducing contraction of the sphincter of Oddi and filling of the gallbladder if the cystic duct remains patent. A lateral view can be helpful if a question remains of gallbladder filling with the gallbladder located anteriorly in this projection.

Others have attempted to improve accuracy by pretreating with cholecystokinin infusion prior to HBS to empty the distended gallbladder. HBS may be nondiagnostic in patients with liver failure and intrahepatic cholestasis of any cause because of the inability to conjugate and excrete the radiotracer.

Additional useful findings at cholescintigraphy ******* the presence of an area of increased pericholecystic radiotracer accumulation in the gallbladder fossa. This rim sign is associated with complications such as gangrene. Radiotracer extravasation rarely can be visualized in the setting of perforated gangrenous cholecystitis if the cystic duct remains patent.
Degree of Confidence

HBS is accurate in the diagnosis of calculous cholecystitis since the primary event is believed to be cystic duct obstruction. In acalculous cholecystitis, functional obstruction usually occurs in the disease process but is variable and is not the primary process. Not surprisingly, the sensitivity and specificity of the test are decreased in this setting.

In general, diagnostic quality studies with augmentation yield a sensitivity of 80-90% and a specificity of 90-100%.
False Positives/Negatives

The false-positive rate without pharmacologic augmentation can be as high as 40% in some series, decreasing the specificity of the test. With morphine augmentation, the false-positive rate is decreased and specificity is improved.

False-negative results (gallbladder filling in presence of acalculous cholecystitis) also can occur. Early filling of the gallbladder (within first 30 min) excludes the diagnosis of acalculous cholecystitis, but delayed filling after augmentation can be associated with a false-negative rate as high as 20%.

ANGIOGRAPHY
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Findings

No role exists for angiography in the diagnosis of acalculous cholecystitis.

INTERVENTION
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Once the diagnosis of AAC is made, the gallbladder should be removed or drained.

Therapeutic options for acalculous cholecystitis ******* open and laparoscopic cholecystectomy, surgical cholecystostomy, percutaneous cholecystostomy or aspiration, and endoscopic transcystic drainage.

Surgical cholecystectomy

Surgical cholecystectomy remains the definitive treatment. In the minority of patients presenting in the outpatient setting or with minimal comorbidity, it is the procedure of choice. Unfortunately, most patients with this diagnosis are typically found in the critical care setting or recovering from major surgery or trauma and have a high risk of operative mortality. These patients are often best managed with less invasive treatments.

Percutaneous cholecystostomy

If performed before complicated disease has occurred, such as frank necrosis or perforation, this procedure can be life-saving, definitive therapy. Initial imaging findings consistent with complicated cholecystitis or progression of signs and symptoms after PCC should still prompt cholecystectomy.

* PCC procedure
*
o PCC is an image-guided procedure performed under local anesthesia at bedside or in the interventional suite. US is used to guide placement of a drainage catheter into the gallbladder. CT is occasionally used if no suitable ultrasonographic window is found. Drainage can be accomplished using a single-step trocar drainage technique or needle access followed by serial dilation and catheter placement over a guidewire. A 6-10F locking pigtail drainage catheter with large side holes is used. While somewhat controversial, a transhepatic tract is typically favored. This has been shown to decrease the risk of catheter dislodgement and minimize the potential for bile leakage.
o After catheter placement, the gallbladder is drained and left to external drainage with daily monitoring of outputs. In the presence of viscous bile, regular flushing with 5 mL of sterile saline helps maintain catheter patency. Catheter output may be minimal until the patient improves, with decreased biliary stasis and restoration of functional cystic duct patency.
* Indications
*
o PCC is indicated when imaging and clinical findings suggest acalculous cholecystitis as the diagnosis. In some instances, imaging results are inconclusive or discordant, and clinical evaluation is nonspecific. In the absence of other treatable etiologies, proceeding with PCC on an empiric basis is reasonable to see if the patient improves. In this setting, PCC is as much a diagnostic test as a treatment. Most patients, if they are going to respond, show definitive clinical improvement within 72 hours following drainage.
* Contraindications and complications
*
o Contraindications to PCC ******* uncorrectable coagulopathy and massive ascites that cannot be drained adequately. Complications of PCC ******* bleeding, bile peritonitis, vagal reactions, catheter dislodgment, and damage to adjacent structures. The procedural complication rate is 5-10%.
o Technical success is achieved in 95-100% of patients, and clinical response is achieved in 70-85%. The 30-day mortality rate remains high at 10-30% but almost always results from underlying conditions. Many series reporting on PCC ******* patients with both calculous and acalculous disease who are not suitable candidates for surgery.
* Follow-up care
*
o Follow-up cholecystogram is performed if a question of catheter function exists, if the patient fails to respond, and if catheter removal is under consideration.
o Minimum criteria and considerations for removing PCC tubes are as follows:
o
+ Three weeks of drainage time
+ Patent cystic duct and common bile duct
+ Initial primary risk factors corrected
+ Signs and symptoms of AAC resolved
+ No or minimal ascites
* Tract maturation
*
o After 3 weeks, almost all PCC tracts are mature and will not result in significant peritoneal leakage. PCC tract maturation depends on the catheter material, catheter dwell time, the nutritional status of the patient, and the presence of steroids. If risk factors are present for delayed maturation or early tube removal is considered, a tractogram can be performed easily over a guidewire at the time of the cholecystogram.
o A tractogram (sinogram) is performed by removing the drainage catheter over a guidewire and placing a short, equivalent-size sheath into the gall bladder. While slowly withdrawing the sheath over the wire through the tract, dilute contrast in injected to evaluate the tract integrity. If extensive peritoneal leakage is identified, a new drain can be placed over the guidewire. It is best to have the initial underlying risk factors, such as parenteral nutrition and sepsis, corrected to minimize the risk of cholecystitis recurrence.

#

* Needle aspiration
*
o Therapeutic needle aspiration of the gallbladder with an 18-gauge transhepatic needle also has been reported successful in treating acute cholecystitis in high-risk surgical patients. A recent study by Chopra et al found simple aspiration to be effective in 77% of patients with AAC, whereas PCC was effective in 90% of patients.
o PCC was used as a salvage procedure in patients failing to respond clinically within 72 hours following aspiration alone, with equally good results and a lower overall complication rate. This study excluded ICU patients with acalculous cholecystitis in whom the diagnosis is more difficult and the therapeutic outcome less favorable and more difficult to assess. The findings suggest that needle aspiration is a reasonable first step in high-risk patients with AAC outside of the critical care environment.

Transpapillary endoscopic cholecystostomy

In patients in whom percutaneous drainage cannot be performed safely, transpapillary endoscopic cholecystostomy is another option. In this technique, the cystic duct is selected during endoscopic retrograde cholangiopancreatography (ERCP) and either a double pigtail biliary stent or a nasobiliary catheter is placed into the gallbladder. Technical success has been achieved in up to 90% of patients, although many of the reported series have been on less critically ill patients or those with more chronic symptoms. Advantages ******* the potential decreased risk of bleeding, bile peritonitis, and injury to adjacent organs. Disadvantages are the need for sedative medications and risks of aspiration, pancreatitis, and associated risks related to ERCP.
Medical/Legal Pitfalls

* Failure to maintain a high index of clinical suspicion, which facilitates early diagnosis and therapy and optimizes outcome.


MULTIMEDIA
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Media file 1: Abdominal radiograph of acalculous emphysematous cholecystitis demonstrating curvilinear air pattern conforming to the shape of the gallbladder wall.
Click to see larger picture Click to see detailView Full Size Image
Media type: X-RAY

Media file 2: CT images of emphysematous cholecystitis (same patient as Image 1).
Click to see larger picture Click to see detailView Full Size Image
Media type: CT

Media file 3: CT cine loop of acalculous cholecystitis demonstrates irregular gallbladder wall, pericholecystic inflammation, and perihepatitis in gallbladder fossa. Necrotic gallbladder was present at surgery.
Click to see larger picture Click to see detailView Full Size Image

Media type: CT

Media file 4: Normal hepato-iminodiacetic acid scan. Prompt hepatic concentration of radiopharmaceutical is noted, along with early visualization of the gallbladder and drainage into the duodenum.
Click to see larger picture Click to see detailView Full Size Image

Media type: Movie

Media file 5: Hepato-iminodiacetic acid scan of acalculous cholecystitis. Prompt uptake of radiopharmaceutical is noted in the liver, along with drainage into the bowel without gallbladder visualization by 90 minutes.
Click to see larger picture Click to see detailView Full Size Image

Media type: Movie

Media file 6: Ultrasound of ICU patient with fever of unclear etiology. Ultrasound findings of acalculous cholecystitis ******* marked gallbladder wall thickening and pericholecystic fluid. Localized tenderness could not be evaluated.
Click to see larger picture Click to see detailView Full Size Image
Media type: Image

Media file 7: Transverse ultrasound demonstrates marked gallbladder wall thickening and pericholecystic fluid collection in a patient with AIDS who was managed conservatively. No localized tenderness is noted, and hepato-iminodiacetic acid scan demonstrated delayed filling but otherwise was normal. Patient recovered with treatment of underlying pneumonia, and ultrasound findings normalized within 2 weeks.
Click to see larger picture Click to see detailView Full Size Image
Media type: Image

Media file 8: A 53-year-old man status post–endoscopic stenting for pancreatic cancer with progressive fever, leukocytosis, and right upper quadrant pain. Ultrasound demonstrates gallbladder distention, biliary sludge, borderline wall thickness, and localized tenderness consistent with acalculous cholecystitis.
Click to see larger picture Click to see detailView Full Size Image
Media type: Image

Media file 9: Images from percutaneous transhepatic cholecystostomy tube placement using coaxial technique demonstrating transhepatic needle access, irregular gallbladder wall, and occluded cystic duct (same patient as Image 8). Note the safety wire adjacent to the definitive 6F drainage catheter.
Click to see larger picture Click to see detailView Full Size Image
Media type: X-RAY

Media file 10: Despite drainage, the patient (same patient as Pictures 8 and 9) continued to experience right upper quadrant pain and leukocytosis. Ultrasound and CT studies demonstrate transhepatic cholecystomy catheter in good position, but interval development of markedly worsening gallbladder wall edema and pericholecystic inflammatory changes have occurred. At surgery, gangrenous gallbladder was found and resected successfully.
Click to see larger picture Click to see detailView Full Size Image
Media type: CT

Media file 11: Ultrasound images from percutaneous cholecystomy using the trocar technique. Ultrasound guides transhepatic access to the gallbladder with a 6F trocar drainage catheter. After access, the catheter is fed forward to reform the distal pigtail within the gallbladder lumen and is locked in this configuration.
Click to see larger picture Click to see detailView Full Size Image
Media type: Image

Media file 12: Cine image of pigtail catheter moving freely within the gallbladder, which confirms adequate placement, along with free return of bile from the catheter.
Click to see larger picture Click to see detailView Full Size Image

Media type: Movie

Media file 13: Cine loop percutaneous cholecystostomy tractogram demonstrates immature tract 3 weeks after percutaneous cholecystostomy. Free spillage of contrast into the peritoneal space is noted. Drainage was continued for an additional 2 weeks prior to catheter removal.
Click to see larger picture Click to see detailView Full Size Image

Media type: Movie

Media file 14: Cholecystogram 4 weeks status post–cholecystomy tube placement for acalculous cholecystitis demonstrating a patent cystic and common duct and the absence of calculi. All clinical signs and symptoms had resolved.
Click to see larger picture Click to see detailView Full Size Image
Media type: X-RAY


REFERENCES
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* Introduction
* Differentials
* Radiograph
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* Ultrasound
* Nuclear Medicine
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* Boland GW, Lee MJ, Leung J, Mueller PR. Percutaneous cholecystostomy in critically ill patients: early response and final outcome in 82 patients. AJR Am J Roentgenol. Aug 1994;163(2):339-42. [Medline].
* Boland GW, Slater G, Lu DS, et al. Prevalence and significance of gallbladder abnormalities seen on sonography in intensive care unit patients. AJR Am J Roentgenol. Apr 2000;174(4):973-7. [Medline].
* Byrne MF, Suhocki P, Mitchell RM, et al. Percutaneous cholecystostomy in patients with acute cholecystitis: experience of 45 patients at a US referral center. J Am Coll Surg. Aug 2003;197(2):206-11. [Medline].
* Chopra S, Dodd GD 3rd, Mumbower AL, et al. Treatment of acute cholecystitis in non-critically ill patients at high surgical risk: comparison of clinical outcomes after gallbladder aspiration and after percutaneous cholecystostomy. AJR Am J Roentgenol. Apr 2001;176(4):1025-31. [Medline].
* Conway JD, Russo MW, Shrestha R. Endoscopic stent insertion into the gallbladder for symptomatic gallbladder disease in patients with end-stage liver disease. Gastrointest Endosc. Jan 2005;61(1):32-6. [Medline].
* Cullen JJ, Maes EB, Aggrawal S, et al. Effect of endotoxin on opossum gallbladder motility: a model of acalculous cholecystitis. Ann Surg. Aug 2000;232(2):202-7. [Medline].
* D''Agostino HB, vanSonnenberg E, Sanchez RB, et al. Imaging of the percutaneous cholecystostomy tract: observations and utility. Radiology. Dec 1991;181(3):675-8. [Medline].
* England RE, McDermott VG, Smith TP, et al. Percutaneous cholecystostomy: who responds?. AJR Am J Roentgenol. May 1997;168(5):1247-51. [Medline].
* Flancbaum L, Choban PS. Use of morphine cholescintigraphy in the diagnosis of acute cholecystitis in critically ill patients. Intensive Care Med. Feb 1995;21(2):120-4. [Medline].
* Helbich TH, Mallek R, Madl C, et al. Sonomorphology of the gallbladder in critically ill patients. Value of a scoring system and follow-up examinations. Acta Radiol. Jan 1997;38(1):129-34. [Medline].
* Inoue T, Mishima Y. Postoperative acute cholecystitis: a collective review of 494 cases in Japan. Jpn J Surg. Jan 1988;18(1):35-42. [Medline].
* Johlin FC, Neil GA. Drainage of the gallbladder in patients with acute acalculous cholecystitis by transpapillary endoscopic cholecystotomy. Gastrointest Endosc. Sep-Oct 1993;39(5):645-51. [Medline].
* Kalliafas S, Ziegler DW, Flancbaum L, Choban PS. Acute acalculous cholecystitis: incidence, risk factors, diagnosis, and outcome. Am Surg. May 1998;64(5):471-5. [Medline].
* McGahan JP, Lindfors KK. Acute cholecystitis: diagnostic accuracy of percutaneous aspiration of the gallbladder. Radiology. Jun 1988;167(3):669-71. [Medline].
* Mirvis SE, Vainright JR, Nelson AW, et al. The diagnosis of acute acalculous cholecystitis: a comparison of sonography, scintigraphy, and CT. AJR Am J Roentgenol. Dec 1986;147(6):1171-5. [Medline].
* Mirvis SE, Whitley NO, Miller JW. CT diagnosis of acalculous cholecystitis. J Comput Assist Tomogr. Jan-Feb 1987;11(1):83-7. [Medline].
* Molenat F, Boussuges A, Valantin V, Sainty JM. Gallbladder abnormalities in medical ICU patients: an ultrasonographic study. Intensive Care Med. Apr 1996;22(4):356-8. [Medline].
* Nemcek AA Jr, Bernstein JE, Vogelzang RL. Percutaneous cholecystostomy: does transhepatic puncture preclude a transperitoneal catheter route?. J Vasc Interv Radiol. Nov 1991;2(4):543-7. [Medline].
* Patel M, Miedema BW, James MA, Marshall JB. Percutaneous cholecystostomy is an effective treatment for high-risk patients with acute cholecystitis. Am Surg. Jan 2000;66(1):33-7. [Medline].
* Prevot N, Mariat G, Mahul P, et al. Contribution of cholescintigraphy to the early diagnosis of acute acalculous cholecystitis in intensive-care-unit patients. Eur J Nucl Med. Oct 1999;26(10):1317-25. [Medline].
* Tazawa J, Sanada K, Maekawa S, et al. Gallbladder aspiration for acute cholecystitis in high-surgical-risk patients. J Gastroenterol Hepatol. Apr 2003;18(4):463-5. [Medline].
* Tsakayannis DE, Kozakewich HP, Lillehei CW. Acalculous cholecystitis in children. J Pediatr Surg. Jan 1996;31(1):127-30; discussion 130-1. [Medline].
* vanSonnenberg E, D''Agostino HB, Goodacre BW, et al. Percutaneous gallbladder puncture and cholecystostomy: results, complications, and caveats for safety. Radiology. Apr 1992;183(1):167-70. [Medline].


Cholecystitis, Acalculous excerpt

Article Last Updated: Mar 23, 2005

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Old 07-18-2008, 07:35 PM #3 (permalink)
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Old 07-18-2008, 07:49 PM #4 (permalink)
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Old 07-19-2008, 12:49 AM #6 (permalink)
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shit fuckers kin type! Right on! Disgustin'! Right on! Repo't Commentby Victo' J. @ 10:23pm - Du Jul 17d, 2008 if dat wuz me,I would gots closed da damn bank account,Aol keeps scimmin' dis lady's account. Man! shame on AOL! Right on!Sick sucka's,sick company. Slap mah fro! ditto :***4 (show comment) steala' beware Repo't Commentby Lowell F. @ 10:31pm - Du Jul 17d, 2008 ain't dat da damn same ole sto'y? Vonage rap rod service duz de same doodad. Sign down... dey start billin'... den ya' gots'ta make sho' man yo' internet high speed provida' is compatable t'Vonage. If it ain't ya' play he! Preach it loud, bruddah! digtin' some refund. Youse on de rap rod wid dem fo' 2 hours t'get disconnected. And da damn sucka's ya' rap t'are likes Pakistani and ya' kin't dig it dem. WORD! Let's 'espo't some mo'e American jobs overseas shall we? AOL service be de same way 'sept it's in India. WORD! ditto :+21 (show comment) Yeah, but Repo't Commentby Mr_neo @ 12:30am - Fri Jul 18d, 2008 I feel fo' de lady, but mosey on down on. 'S coo', bro... ya' go 10 years not knowin' whut youse payin' bre'd fo'? Dat seems t'indicate dat maybe da damn lady dun didn't gots some clue whut she wuz hangin' o' whut she wuz rappin' about. Man! Companies need t'have great customa' service, but at da damn same time, consumers need t'be intelligent enough t'know whut dey're hangin' too. 'S coo', bro. Glad she gots sump'n back at least. Man! ah' dink she should put ha' daughta' on de hook here fo' part uh it, since da damn daughta' supposedly set it down wid ha' bank account, and neva' took care uh it. Man! Dere's plenty uh blame t'go around t'everybody involved in dis. insightful :***1 (show comment) In mah' yunga' years... Repo't Commentby Vinney @ 8:07am - Fri Jul 18d, 2008 I wo'ked call centers fo' 2 different credit card companies. One issued bod Visa and Mastercards, and da damn oda' wuz Discova' Card. ah' can't tell ya' how often dis wuz some problem wid AOL. Sucka's would gots deir card numbers changed (similar t'if ya' lost yo' card o' had it stolen) upside AOL not kincellin' deir account afta' multiple request. Man! Sometimes AOL would still find some way t'push drough charges on deir close card number. Ah be baaad... It wuz ridiculous. ditto :+8 (show comment) it be incredible Repo't Commentby Realitycheckplease @ 8:44am - Fri Jul 18d, 2008 dat any sucka would wants' AOL in de fust place, afta' all de complaints. Do ya' wanna know whut be wo'se. Try t'get rid uh de AOL software fum yo' clunker, AOL be likes some virus. ah' have tried t'help homeys dig rid uh it and it gots trojan likes capibilities, it be awful. disagree :-6 (show comment) Charges on some closed account? Repo't Commentby Shaun @ 9:28am - Fri Jul 18d, 2008 Wouldn't allowin' charges drough on some closed card be da damn fault uh de charge card company? It seems fine simple dat if de account be closed, dere would be no way "pushin' deir way drough". Eida' de transacshun centa' dun did deir job o' dun didn't. Man! If dey allowed some charge on an oderwise closed account, de fault would seem t'lie wid de charge card company. Slap mah fro! ditto :*** (show comment) fault uh de charge card company? Repo't Commentby Vinney @ 9:52am - Fri Jul 18d, 2008 are ya' kiddin'? sho' manly it wuzn't AOL's fault fo' 'esploitin' some backdoo' process dat be dere fo' oda' reasons... gimme some bust. disagree :-3 (show comment) Just some dought. Man! Repo't Commentby Shaun @ 9:23am - Fri Jul 18d, 2008 If ah' dig it ya' comment co'rectly, ya' infa' dat ya''ve had da damn same problem wid not plum one, but two different companies. Sho' manly by de time ya' had da damn problems wid issues wid de fust company, ya' would gots been mo'e protective wid de second. Widout knowin' de specifics in eida' case, havin' such ongoin' problems, one may conclude da damn issue be not wid de company but wid de usa' o' consumer. Ah be baaad... split vote :0 (show comment) Vonage? Try ACN! Preach it loud, bruddah! Repo't Commentby DAbel @ 10:20am - Fri Jul 18d, 2008 You's dink dats baaaad try ACN! Right on! Dey tout da damn same 24.95 o' whuteva' cost and dere big doodad be "It's free t'try"! Right on! Whut dey fail t'tell ya' be dat dere be still local fees and taxes which be one uh de reasons yo' regular rap rod bill be higha' also added t'deir final cost. Man! Mah' Broda' tried dem out and found his bill t'be HIGHER dan it wuz befo'e. Now de clincher, Yeah man, it be FREE t'try, but whut dey duzn't tell ya' be it cost upside a hundred dollars t'quit and go back t'yo' old carrier! Right on! If it sounds too baaaad t'be true, it probably is. ditto :+2 (show comment) $100 t'quit? Repo't Commentby Darvell H. @ 10:53am - Fri Jul 18d, 2008 No, plum sign down fo' some fool new, so cut me some slack, Jack. Duzn't cost t'quit. Man! disagree :-17 (show comment) Closin' de account? Repo't Commentby Shaun @ 10:33pm - Du Jul 17d, 2008 I'm not sho' man closin' de account would do some great deal. Dat is, de big argument here be all de charges she gots had debited fo', not plum one but, two accounts upside several years. Sidin' wid de consuma' fo' de sake uh bein' some consuma' is some dangerous route. As some consumer, sucka's need t'dig it and control deir finances better. Ah be baaad... Not dat da damn sto'y be not unfo'tunate, but AOL be hardly t'blame. ditto :+6 (show comment) Shaun Repo't Commentby Suppuh'Isaac @ 7:20am - Fri Jul 18d, 2008 You's've obviously neva' tried t'cancel an AOL account. Man! All new clunkers usin' some windows opuh'tin' system mosey on down wid free trial puh'iod internet subscripshuns. ah' signed down fo' de AOL trial. Didn't likes it and derefo'e dun didn't wants' it afta' de trial puh'iod. To kincel, one be on de rap rod fo' hours wid an unreasonably agressive customa' retenshun group. Jes hang loose, brud. Unreasonable ain't even de wo'd. Impossible fits better. Ah be baaad... Trust me, even dough it's some pain, closin' yo' bank account and openin' some new one be easier. Ah be baaad... FYI... freecreditrepo't. Man!com be de same way. Slap mah fro! Dey is very sly in de setup process. If ya' eyeball every little wo'd, (ya' know de stuff in size 2 font dat goes on fo' umpteen pages) ya' gots'ta find out dat ya' is signin' down fo' some mondly service. De fact dat da damn fust repo't be de only free repo't be actually real clear. Ah be baaad... When ah' wuz billed fo' ongoin' service and called down t'find out why, ah' learned dat da damn subscriba' by default be sin'ed down fo' continued service. It wuzn't sump'n ah' actually selected mah'self by clickin' some box. Slap mah fro! Somewhere in all dat fine print wuz some little box dat ah' could gots checked t'not receive continued service. It's some joke. De choice t'continue o' decline future service should be conspicuously placed wid de default bein' dat dere be no continued service unless ah' click de box. Slap mah fro! Not da damn opposite. ah' refuse t'cut my business t'companies dat employ such tactics. ah' finally kincelled da damn card it wuz bein' billed t'as kincellin' drough customa' service wuz some pain. 'S coo', bro. funny :***5 (show comment) Give AOL some credit. Man!.. Repo't Commentby xophrame @ 7:43am - Fri Jul 18d, 2008 All dose CD's dey sent out wuz de best free targets dat we used at da damn outdoo' range. It also made da damn ground out dere all fine and shiny. Slap mah fro! ah' also dink dose doodads could also magically reproduce if ya' left two uh dem in close proximity t'each oder. Ah be baaad... Danks AOL, de targets wuz fun. 'S coo', bro. Love, Neva' been on AOL, NEVER will. ditto :***2 (show comment) BS! Right on! Repo't Commentby Legal Eagle @ 8:13am - Fri Jul 18d, 2008 Fust, as t'AOL, dere be no need t'stay on de line and play deir game. No means no. 'S coo', bro. You's say ya' wanna kincel. If dey duzn't comply ya' tell dem ya' wanna kincel, and dat as uh dat day ya' gots'ta instruct da damn bank t'stop processin' de debits and dat ya' is now hangin' down. If anoda' payment be processed, ya' call de FTC. Dis honky chick gots no one t'blame but herself. She let ha' daughta' use ha' bank account, strike one. She dun didn't pay attenshun t'ha' account statements, strike two. 'S coo', bro. She allowed dis t'go on fo' 10 years, strike dree. As fo' yo' sto'y wid freecreditrepo't. Man!com, same sto'y. Slap mah fro! It be quite clear in everydin' I've seen fum dem dat digtin' de free credit repo't requires subscripshun t'deir service. No quesshun about it. Man! De fact dat ya' missed it indicates ya' need t'pay closa' attenshun as well. De onus be on ya'. ditto :+3 (show comment) Legal Eagle Repo't Commentby Suppuh'Isaac @ 9:46am - Fri Jul 18d, 2008 Yo' comment be written as dough it be contrary t'my opinion. 'S coo', bro. Everydin' ya' disagree wid, ah' readily admitted. Eyeball again. 'S coo', bro... ah' readily admitted dat dey made it clear de continued mondly service wuz not free. You's say dat da damn free credit repo't requires some subscripshun. Maybe dat's whut ya' is seein' now, so cut me some slack, Jack. When ah' o'dered mah' free credit repo't in fall '06 (and immediately tried t'cancel once ah' saw de fust charge)dat wuz not da damn case. It wuz some choice dat dey made fo' de consumer. Ah be baaad... De consuma' had t'find da damn buried and hidden box and unselect da damn subscripshun Youse right on anoda' point. Man! ah' dun didn't eyeball all dat fine print t'find where ah' wuz supposed t'decline da damn mondly service. ah' admitted dat also. 'S coo', bro. (It's called selective neglect. Man! We's rappin' about some $10 puh' mond subscripshun, not some crib purchase.) But dat only furda' serves t'prove mah' point. Man! One should NOT gots'ta eyeball de fine print t'NOT steal sump'n. It's also some matta' of edics and customa' homeyly business practices. Dis practice may be legal (ya''d know fo' sho' man), but it certainly ain't edical o' customa' homeyly. Slap mah fro! Yo' an atto'ney ah' presume based on yo' dojigger. I'm not an atto'ney, but ah' know about da damn reasonable joker concept. Man! Much uh de law be based on whut be reasonable. Eyeballin' fine print t'find where ah' decline some $10 service be not reasonable. split vote :0 (show comment) Good points! Right on! Repo't Commentby Darvell H. @ 11:00am - Fri Jul 18d, 2008 I had some problem wid some recurrin' product likes dis once. It wuz fum one uh dose infomercials, which ah' should NEVER gots called on. 'S coo', bro. I gave 'em mah' initial bre'd, den decided deir claims wuz 'esagerated, and decided not t'do nuthin wid it. Man! Den ah' started digtin' billed on mah' credit card, which ah' neva' recon' ah' had audo'ized. ah' called dem and dey said dat since ah' wuzn't usin' deir honky code t'make me (and dem) bre'd, dat mah' account required some montly maintenance fee. Whut de heck? I told dem t'snatch de charge off and dey kep' tryin' t'get me t'continue. ah' finally told dem dat ah' had NOT audo'ized da damn credit card charge and if dey dun did not snatch it off, ah' would contest da damn charge wid mah' credit card issua' and stash some complaint uh fraud against dem. WORD! Dey immediately stopped deir sales pitch and agreed. De charge wuz removed and dun did not occur again. 'S coo', bro. (show comment) Wow! Right on! Repo't Commentby Darvell H. @ 11:46am - Fri Jul 18d, 2008 Waaay coo', Shaun trolled me! Right on! insightful :+2 (show comment) alternative t'freecreditrepo't. Man!com Repo't Commentby S.L.C. Ut @ 8:38am - Fri Jul 18d, 2008 A couple uh years ago, some law wuz passed requirin' all dree agencies t'provide consumers wid one free credit repo't some year. Ah be baaad... De site dat wuz setup t'do dis be annualcreditrepo't. Man!com. WORD! I've used it, and yeah man dey try t'upsell ya', but no subscripshun be necessary. Slap mah fro! Dey ain't allowed t'on yo' free annual repo't. Man! insightful :*** (show comment) I had da damn same doodad happen. 'S coo', bro.... Repo't Commentby Harley Maiden @ 9:33am - Fri Jul 18d, 2008 Bod AOL and Free credit repo't. Man! AOL charged me twice some mond befo'e ah' caught it, and ah' neva' even received mah' free credit repo't, but wuz billed fo' it fo' 6 monds after. Ah be baaad... It wuz 'estremely difficult t'get any bre'd back o' kincel..... disagree :-7 (show comment) Mo'e dan one company? Repo't Commentby Shaun @ 9:44am - Fri Jul 18d, 2008 I'm surprised t'any sucka who claims t'have had problems wid MORE dan one company. Slap mah fro! It sho' man would imply dat da damn fault lies wid de consuma' and not da damn service provider. Ah be baaad... ditto :+4 (show comment) You's obviously dun didn't do yo' cribwo'k Suppuh'Isaac Repo't Commentby JH @ 9:34am - Fri Jul 18d, 2008 freecreditrepo't. Man!com be de wrong site t'go to. 'S coo', bro. You's should uh gone t'annualcreditrepo't. Man!com. WORD! Dey cut ya' yo' annual repo't fo' free and no automatic sign downs. Dis brin's down some baaaad point. Man! Duzn't any fool eva' do deir cribwo'k no mo'. I'm not blamin' dis poo' lady cuz' she duzn't use da damn internet but ANYBODY wid de internet should know not t'install AOL software. Just google AOL complaints and see whut pops down. Befo'e ah' purchase nuthin, o' sign down wid any company, ah' see whut oders say about deir service. It's plum common sense nowadays. disagree :-4 (show comment) Consider. Ah be baaad..... Repo't Commentby Shaun @ 9:47am - Fri Jul 18d, 2008 You's gots'ta consider, JH, dat dere is also dousands uh sucka's who use AOL dat enjoy deir service. ditto :+6 (show comment) Obviously Repo't Commentby Tarken @ 10:09am - Fri Jul 18d, 2008 Shawn gots bought 'estensive stock in AOL. Why else whould ya' defend da damn devil? troll :-4 (show comment) In dis particular case, Repo't Commentby Shaun @ 9:39am - Fri Jul 18d, 2008 If ah' dig it ya' comment co'rectly, ya' infa' dat ya''ve had da damn same problem wid not plum one, but two different companies. Sho' manly by de time ya' had da damn problems wid issues wid de fust company, ya' would gots been mo'e protective wid de second. Widout knowin' de specifics in eida' case, havin' such ongoin' problems, one may conclude da damn issue be not wid de company but wid de usa' o' consumer. Ah be baaad... Look, de simple trud be dat, sho' man dey duzn't wanna loose yo' account and kincellashun uh de account should be simple. Havin' some box checked o' not checked as some default be not as problematic t'de consuma' if de snatch de time t'read whut dey is agreein' to. 'S coo', bro. Cancellashun uh an account kin be plum as simple as long as de consuma' makes sho' man t'keep accurate reco'ds and wisely puts such notificashun in writin'. In dis particular case, however, de customa' subscribed t'two accounts and allowed da damn deducshuns t'occur fo' de betta' part uh a decade. Dis alone infers acceptance t'de terms uh de agreement. Man! ditto :+5 (show comment) True Repo't Commentby Jeff H. @ 8:29am - Fri Jul 18d, 2008 #1 She should gots gots ha' daughta' who jimmey'd 2 accounts wid AOL helpin' her. Ah be baaad... #2 She should gots some sucka lookin' upside ha' bills, and statements each mond. It be clear she duz not and gots not da damn abilitys t'do dis. #3 ah' cancelled mah' AOL account widout ANY problems simply on de web. Co' got d' beat! Sucka's dig demselves into dese problems and den feel likes some victum. WORD! She clearly be and dis wuz started by allowin' ha' daughta' access t'ha' back info, and den not havin' de skills t'clean it down. ditto :*** (show comment) A-O-He! Preach it loud, bruddah! Repo't Commentby Dilbo @ 11:31pm - Du Jul 17d, 2008 Dere's some reason it's pronounced as above! Right on! If ya' wants' Internet service, dig some "REAL" ISP, not dis make recon' carrier. Ah be baaad... disagree :-6 (show comment) "Real ISP" Repo't Commentby Shaun @ 11:53pm - Du Jul 17d, 2008 I would likes t'know whut ya' consida' a real ISP. If ya' duzn't likes dem o' deir service fo' one reason o' anoder, dat may be one doodad. In dis case, dey is an ISP as dey do provide internet service. ditto :+5 (show comment) AOL Repo't Commentby Wil H. @ 6:47am - Fri Jul 18d, 2008 AOL be fo' dose who wants' de ease uh havin' an ISP widout havin' t'learn some few skills. AOL makes it easy t'search on de web. Co' got d' beat! However, AOL duz scam ya' fo' de 'estra doodads dey put on deir site. ah' have found it some lot easia' to be wid some local company dat gives me access t'de web widout havin' t'navigate deir website. Besides ah' now am able t'recieve mah' mail widout AOL decidin' who kin o' kin't drow me mail. ah' get t'make dat choice and it be very refreshin'. ah' also pay less dan t'dese companies dan ah' eva' dun did t'AOL. AOL be nodin' mo'e dan some bunch uh crooks who steal bre'd fum ya' and den offa' ya' some few monds back. Ya' know? Sucka's should find some reliable serva' onstead uh de scammers AOL. ditto :+6 (show comment) who be real responsible? Repo't Commentby Cindy B. @ 4:55am - Fri Jul 18d, 2008 I do feel fo' dis lady. Slap mah fro! She probably had no real knowledge uh de charges t'ha' account. Man! However, at da damn time ha' daughta' signed on t'AOL, ya' had t'provide some bank account o' credit card, even fo' some free trial. Why dun did ha' daughta' use ha' moder's account info'mashun? And, if ha' daughta' had ha' puh'mission, why dun didn't ha' daughta' follow down t'make sho' man de account wuz actually kincelled? De daughta' bears responsibility here. I've been on AOL fo' de majo'ity uh de last 10 years and I've neva' had some problem wid dem, even when I've called dem t'cancel mah' accounts. troll :-11 (show comment) (No Subject) Repo't Commentby Fuh'rinasaul20 @ 5:21am - Fri Jul 18d, 2008 de one responsible be high gas prices. and how do ya' let charges likes dat go on fo' so's long. What it is, Mama!.. ah' dink she owes de public fo' bein' so's dumb and makin' us eyeball dis as top uh de news. ditto :+4 (show comment) We need much betta' customa' service acshun in whut we say, and in our acshuns! Right on! Repo't Commentby B Happy 4 Eva' @ 5:39am - Fri Jul 18d, 2008 De lady needs t'get wid de oda' consumers dat feel ripped off (and dat shouldn’t be too hard t'do), and dig dem t'pay de full amount dey owe. Dey need t'pay her. Ah be baaad... Many big companies dink dey kin dig away wid dis crap and dey fo'get dat da damn customa' is de one payin' deir bills! Right on! split vote :0 (show comment) (No Subject) Repo't Commentby Legal Eagle @ 8:18am - Fri Jul 18d, 2008 Why do dey need t'pay her? Where be de liability fo' ha' own lack uh responsibility? ditto :*** (show comment) I agree Repo't Commentby AJigga fum Mah'space @ 9:09am - Fri Jul 18d, 2008 She should gots closed ha' account years ago. 'S coo', bro.. and lettin' it go dat long and plum assumin' dey wuz bank fees.. mosey on down on. 'S coo', bro. She's lucky she gots $500 out uh it. Man! split vote :0 (show comment) Dink about it, do Repo't Commentby Darvell H. @ 11:06am - Fri Jul 18d, 2008 I recon' ya' is right, it wuz ha' responsibility as some consuma' to know whut she wuz payin' fo'. But why dun did AOL offa' $500? Dey dun didn't gots any liability, but it shows us sump'n, ah' dink. Ya' know? AOL KNOWS about dis problem and dey wants' news coverage uh it t'GO AWAY. Dey probably collect dousands uh times mo'e dan $500 puh' mond plum on do'mant accounts. Dey kin test fo' do'mant accounts. ah' mean, real, if some fool duzn't log in fo' ten years? Yeah, dey know, so cut me some slack, Jack. Still, it's de consumer's responsibility, but AOL knows about da damn problem and dey likes it. Man! ditto :+2 (show comment) paulsaul20 Repo't Commentby *LJ* @ 10:13am - Fri Jul 18d, 2008 nobody be MAKING ya' eyeball dis article...o' is dey?? ditto :***2 (show comment) AOL Repo't Commentby Wil H. @ 6:26am - Fri Jul 18d, 2008 I had AOL at one time and digtin' dem t'cancel an account be mos' impossible. ah' cancelled mah' account 3 times and dey NEVER had some reco'd uh my account bein' kinceled. ah' had t'cancel mah' credit card t'get dem t'stop and even den dey sent mah' account t'collecshuns. AOL duz not likes t'have sucka's leave dem and dey gots'ta do nuthin t'keep ya'. Once some member, always some member. Ah be baaad... ah' am sho' man dat dis ladies daughta' cancelled da damn account, AOL plum refused t'document it as if dey gots no reco'd, den ya' neva' cancelled it. Man! Dey keep real poo' reco'ds t'prove dat ya' neva' contacted dem. WORD! ah' would not Recon' AOL on nuthin dey say about dis account. Man! funny :+2 (show comment) AOL 'esecs should DIAF Repo't Commentby markharr @ 8:59am - Fri Jul 18d, 2008 When dis company inevitably fails dey should make it some nashunal holiday. Slap mah fro! offtopic :-2 (show comment) So's dis be news? Repo't Commentby Frank C. @ 9:12am - Fri Jul 18d, 2008 So's dis be news and when Comcast terminates Internet accounts uh Salt Lake Valley residents it's not? KSL gots a real screwy sense uh whut's news. But dat's ok. Ya' know? Dey wuz scooped by Fox 13 AND Gephart along wid Wuzhin'ton Post, Boston Globe and da damn New Yo'k Times. www, so cut me some slack, Jack.comcastissue.blogspot. Man!com Oh and it looks likes we's digtin' Fiba' to de Node (not da damn crib) drough Qwest. Man! But uh course I'm still rootin' fo' Utopia fiba' to de crib. Now if only West Jo'dan would finally join as some NON Pledgin' member. Ah be baaad... At least dat would dig de ball rollin'. Regards ditto :***3 (show comment) I would gots sued dem fo' de full $6,037 plus punitive damages Repo't Commentby SamBecks C. @ 10:24pm - Du Jul 17d, 2008 AOL needs t'be punished. disagree :-3 (show comment) Curiously Repo't Commentby Shaun @ 10:29pm - Du Jul 17d, 2008 Curiously, on whut grounds? Permission wuz given years ago fo' de account t'be debited. Chargin' de account went on fo' years. How would goin' t'court solve nuthin oda' dan ya' sayin' "I'm suin' dem". Intelligently, de only doodad ya' would gots been out be de court costs and servin' fees. And if ya' intend on suin' fo' de full amount, ya' won't be hangin' so's in some small claims court. Man! You's betta' be prepared t'pay fo' legal council. ditto :***0 (show comment) I doubt it Repo't Commentby JustDinkin'OutLoud @ 11:33pm - Du Jul 17d, 2008 Why would dis honky chick, o' ha' daughter, o' whoeva' it wuz, jimmey TWO accounts when dis olda' lady duzn't even own some clunker? ah' dink sump'n's fishy wid AOL, and it's called "takin' advantage uh one cuz' of deir weakness." I'm sho' man dis ain't de fust time she tried t'stop de billin'. I've wo'ked at some bank and know fust-hand how difficult it kin be t'stop automatic payments, so's I side wid dis honky chick. AOL knows 'esactly whut dey're hangin', and dey'll keep it down as long as sucka's duzn't stand down and make mo'e noise! Right on! ditto :+5 (show comment) You's gots some great point Repo't Commentby FeS2 @ 6:14am - Fri Jul 18d, 2008 I dink Utah gots a "Preyin' on de elderly" law, so cut me some slack, Jack. It should be invoked. ditto :+3 (show comment) Utah. Lop some boogie... Repo't Commentby Wil H. @ 6:58am - Fri Jul 18d, 2008 has real few laws t'protect consumers. Utah passes real few laws dat gots'ta real protect ya' fum companies as dey feel dey should not hampuh' some business t'provide ya' wid deir service. No matta' how shoddy dey may be. Businesses gots mo'e rights dan ya' as de consumer. Ah be baaad... Utah protects de scammers and da damn crooks who prey downon ya' de consumer. Ah be baaad... Utah rarely goes t'bat fo' de consumer. Ah be baaad... Many states protect deir sucka's fum businesses dat provide shoddy services, used wheels sales dudes dat sell ya' some lemon, credit card companies dat charge ya' high intrest, and da damn high intrest fum de quick cash loan sharks. Utah allows businesses t'scam ya' widout any repuh'cussions whut so's ever. Ah be baaad... It be ya' de consuma' who be responsable t'make sho' man dat ya' is not scammed fum any business. Basically Utah allows ya' t'be scammed, robbed and snatchn advantage uh by businesses. You's gots no protecshun and no right t'be protected by unscrupulous businesses. ditto :+5 (show comment) Why? Repo't Commentby Scybo @ 10:31pm - Du Jul 17d, 2008 She could try t'sue but she wouldn't win cuz' she dun didn't eyeball de fine print when she jimmey'd de accounts. Always eyeball de fine print (and neva' jimmey an AOL account). De fine print clearly states dat afta' de free trial puh'iod dey would automatically start billin' her. Ah be baaad... Why do ya' dink dey require some credit card t'jimmey a trial account? I duzn't blame ha' fo' bein' downset dough. Lop some boogie. ah' would be fine downset too. 'S coo', bro. She should be grateful she gots $500 back fum dem. WORD! Usually de most dey gots'ta eva' refund be $90. AOL duz need t'make it easia' to kincel accounts. Dat be fo' sho' man. ditto :+5 (show comment) 2 accounts... Repo't Commentby Wil H. @ 6:38am - Fri Jul 18d, 2008 I doubt dis lady jimmey'd 2 accounts and ah' know AOL ripped ha' off. If ya' investigate dis fully ya' gots'ta see dousands uh sucka's complainin' uh de same doodad. Dis be not an isolated instance uh one sucka' bein' ripped off. AOL counts on ya' not checkin' yo' bank account o' credit card account fo' any sucka who could be rippin' ya' off. AOL be a dief and dey need t'be punished fo' bein' some dief! Preach it loud, bruddah! Any sucka who dinks dis be a problem uh she dun didn't eyeball de fine print, she dun didn't try t'cancel de account o' dat she deserves dis cause she be stupid needs t're-examine deir evidence uh dis. AOL be still down t'deir old tricks. Afta' all it be easia' to beg fo' fo'giveness afta' dey gots yo' bre'd in deir bank account. Man! Companies likes dis need t'held accountable fo' deir practices. troll :-4 (show comment) Sue fo' whut? Repo't Commentby Vick T. @ 6:03am - Fri Jul 18d, 2008 Why sue AOL, dey dun did nodin' wrong. What it is, Mama! De daughta' set down 2 accts, agreed t'terms uh service and entered some bank card TWICE! Right on! If dey dont eyeball whut dey is settin' down and dont kincel de accts, den too baaaad so's sad in mah' opinion. 'S coo', bro. Here's an idea. WORD!.....keep betta' track uh yo' bank account! Right on! ditto :+6 (show comment) I see ... Repo't Commentby Wil H. @ 7:17am - Fri Jul 18d, 2008 You's gots neva' dealt wid AOL. ah' doubt da damn daughta' set down 2 accounts. ah' duzn't doubt dat AOL set down 2 accounts t'get double da damn bre'd. ah' have dealt wid AOL and ah' have caught dem wid deir lies. ah' have had mah' bre'd stolen fum me. ah' had t'cancel mah' Credit Card t'stop dem fum takin' mah' bre'd and den dey tried t'collect fum me drough some collecshun company. Slap mah fro! ah' cancelled mah' account 3 times in 3 days and it wuz neva' cancelled. Dey would disconnect me, but an hour lata' I wuz reconnected. Once ya' is connected wid AOL ya' is connected t'dem fo' life. Dey gots'ta not let ya' kincel deir service. Fo' any sucka t'say dat dis old lady be responsable be unfair t'dis lady. Slap mah fro! AOL be to blame wid shoddy reco'ds and refusin' t'disconnect some sucka fum deir netwo'k. Ya' know? AOL should be ashamed uh deirself fo' stealin' dis ladies bre'd. If ya' gots neva' tried t'cancel an account wid AOL, den ya' gots no idea whut ya' is talkin' about and should stay quiet. Man! On some sucka'al note t'Vick T...I trolled ya' as ya' gots no clue as t'whut ya' is talkin' about when it comes t'AOL...You's kin keep track uh yo' account and AOL gots'ta still steal fum ya'. You's kin call dem daily and dey gots'ta not kincel yo' account. Man! AOl gots dousands uh dis kind'a complaint accross de country. Slap mah fro! You's kin find sucka's who set downo one accoung and ended down wid 2 accounts, who kin not kincel deir account, who is bein' billed afta' dey kincel deir account and ya' gots'ta find AOL gots stolen fum all uh dese sucka's. So's quit bein' an ostrich and dig yo' haid above da damn ground... split vote :0 (show comment) (No Subject) Repo't Commentby Legal Eagle @ 8:28am - Fri Jul 18d, 2008 I'll cut ya' de benefit uh de doubt on yo' own 'espuh'ience, dough it differs greatly fum mah' own. 'S coo', bro. However, at whut point be sucka'al responsibility relevant? As baaaad as ya' say AOL is, dere be absolutely no reason dat dis should gots even happened, much less gone on mo'e dat 6 monds. Fust, dis started when de lady wuz 64, but wuz done by ha' daughter. Ah be baaad... Assumin' dis lady gave bird t'dis daughta' at 40, dat would make da damn daughta' 24, at which point she should gots been able t'pay fo' AOL widout mom's bank account. Man! However, overlookin' dat fact, afta' tryin' t'cancel and not havin' luck afta' two monds, I'm callin' de BBB, de state and da damn FTC, wuz some sucka gots'ta get da damn charges t'stop. Jes hang loose, brud. Dere be absolutely no reason fo' dis t'have dragged on fo' 10 years. Ha' own fault. Man! (show comment) I’m sidin' wid AOL on dis one. Repo't Commentby Raz'tus smallberries @ 11:34am - Fri Jul 18d, 2008 Dis lady allowed unknode charges t'go on mond afta' mond fo' 10 years? Dis lady deserves t'have ha' $6000 snatchn fum her. Ah be baaad... AOL simply dought she had two accounts jimmey'd and wuz hangin' deir co'po'ate duty uh providin' ha' Internet service. True she says she tried t'cancel de service 10 years ago. 'S coo', bro. If dat wuz de case, she should gots snatchn co'rective acshun 9 years and 11 monds ago. 'S coo', bro. So'ry lady, ya' dig whut ya' deserve. Raz'tus Smallberries. disagree :-8 (show comment) Consider. Ah be baaad..... Repo't Commentby Shaun @ 10:26pm - Du Jul 17d, 2008 As much as many sucka's may wanna side wid de consuma' in dis instance, bein' consumers ourselves, ah' would gots'ta find fo' AOL in dis case. In o'da' to use AOL's 30 day offer, ya' needed t'cut a bank account o' charge account number. Ah be baaad... Dere real wuz no disguisin' de fact dat if ya' dun didn't kincel de membership afta' a puh'iod uh time, yo' account would be charged. Now ah' agree dat some lot uh sucka's complain dat dey find it difficult t'cancel an AOL account. Man! ah' can't say ah' disagree wid dem. WORD! However, all one needs t'do in o'da' to kincel deir account be PUT IT IN WRITING AND SHOW PROOF THAT THE CANCELLATION HAS BEEN SENT TO AOL. If one dinks dat may be too difficult, one should also not sign down fo' de account t'begin wid. In addishun t'dis, how many years gots de customa' gone havin' ha' account debited? At some point, one gots'ta snatch responsibility fo' deir own finances. It be sad dat dis customa' is out da damn $6000 plus dollars, as it sounds likes she could real use it, but KUDOS t'AOL fo' offerin' ha' a partial refund. Dat kind'a company be one we kin all suppo't! Right on! ditto :+4 (show comment) (No Subject) Repo't Commentby Beatus @ 10:30pm - Du Jul 17d, 2008 Youse kiddin', right? ah' have t'recon' de internet providers gots some idea uh how much deir service be bein' used by consumers. Dis lady dun didn't even gots some clunker. Deir offa' wuz some joke, not sump'n t'be lauded. Mo'eover, deir offa' wuz made afta' de media gots involved. Dere's nodin' dere t'be proud of. AOL be a real piece uh wo'k, but ah' also gots'ta wonda' about da damn daughter. Ah be baaad... ah' dink she owes ha' moda' some bre'd. disagree :-6 (show comment) Agreement. Man! Repo't Commentby Shaun @ 10:40pm - Du Jul 17d, 2008 I duzn't know uh anywhere widin AOL's agreement dat if de accounts go unused, de subscriba' is entitled t'some radical refund. And yeah dude, dey offered some greata' refund afta' de media gots involved, but clearly dun did not even gots'ta do dat. Man! Dey wuz not givin' some complete refund, so's de reason fo' offerin' de amount back wuz not t'get on de baaaad graces uh KSL. Considerin' dis customa' had subscribed t'de accounts fo' years, dey could gots easily said dey would not refund nuthin. ah' dink it wuz truly great uh dem t'offa' a kind hand in offerin' any fo'm uh refund. Not dat ah' would agree wid big business in plum any case, but not hangin' so's in dis case be nodin' mo'e dan tryin' t'back some consuma' fo' de only purpose uh backin' de consumer. Ah be baaad... Dat is, well we'd all likes de little dude (o' gal) t'win, but in dis case, de consuma' wuz clearly in de wrong. What it is, Mama! ditto :+5 (show comment) Seriously. Slap mah fro!.. Repo't Commentby Roenick @ 10:46pm - Du Jul 17d, 2008 "KUDOS t'AOL fo' offerin' ha' a partial refund. Dat kind'a company be one we kin all suppo't! Right on!" Dude, lemme guess..... You's wo'k fo' AOL, right? Shut it, please! Right on! disagree :-15 (show comment) AOL Repo't Commentby Shaun @ 10:48pm - Du Jul 17d, 2008 Why would ya' dink ah' wo'k fo' AOL? Just cuz' I recognize some company hangin' de right doodad. ditto :***0 (show comment) Well... Repo't Commentby Roenick @ 10:52pm - Du Jul 17d, 2008 Well, maybe it's dat ya' seem t'know an awful lot about da damn companies policies o' puh'haps it's yo' undyin' suppo't and love fo' dem. WORD! I agree dat dis honky chick wuz honkyfoolish in not checkin' ha' account mo'e closely but if some company gots already been in trouble fo' dese kinds uh practices in multiple areas around da damn country, I'm not sho' man dat ah' would be givin' "KUDOS t'AOL" Do ya' real dink dat dey gots been hangin' de right doodad? Come on, man. 'S coo', bro. disagree :-9 (show comment) Absolutely Repo't Commentby Shaun @ 11:07pm - Du Jul 17d, 2008 Absolutely. Slap mah fro! Dey wuz great in refundin' part uh de charges snatchn. 'S coo', bro. You's kin't possibly recon' dey should gots refunded years and years uh charges. And tellin' anoda' usa' of de site t'"Shut it" an absolutely terrible attitude and quite tellin' uh yo' level uh maturity. Slap mah fro! Not agreein' wid some particular puh'spective be absolutely fine, but usin' any fo'm uh derogato'y statement, such as dis, be unbecomin'. ditto :+5 (show comment) Fair enough. Lop some boogie.. Repo't Commentby Roenick @ 9:00am - Fri Jul 18d, 2008 Fair enough about da damn "Shut It" comment. Man! Please accept mah' apologies. As t'de oda' statement, no, ah' duzn't recon' dat dey should gots'ta refund da damn entire amount. Man! Dey wuz obviosly widin deir legal right t'do so. 'S coo', bro. Dat bein' said, AOL gots alway had predato'y practices when it comes t'handlin' deir memberships. Dey gots NOT been hangin' de right doodad and gots been punished repeatedly in courts uh law around da damn country. Slap mah fro! Like ah' said befo'e, ah' duzn't dink dat dis honky chick wuz entitled t'a refund, but ah' have some hard time seein' how AOL be a great company, deserve KUDOS, o' should be suppo'ted by any sucka at all. Frankly, I'd likes t'see all uh dese kinds uh companies go out uh business. disagree :-5 (show comment) How would AOL know she duzn't gots some clunker? Repo't Commentby Emophiliac @ 7:15am - Fri Jul 18d, 2008 All AOL knows be dat some sucka set down an account usin' ha' bank info'mashun. Dat's all it needs t'know, so cut me some slack, Jack. De issue uh 2 accounts, dough, duz stand in de ladie's favo', if de 2 accounts is virtually identical. If dey is unda' different dojiggers, dough, such as de lady and ha' daughter, den again I'd say she be out uh luck. Ya' know? ah' could imagine dat as bein' sump'n some reasonable sucka' might do. 'S coo', bro. Heck, maybe da damn daughta' screwed doodads down and reentered da damn info'mashun. And, waitin' 10 years? (show comment) (No Subject) Repo't Commentby Raz'tus smallberries @ 11:40am - Fri Jul 18d, 2008 If ah' steal some new wheels and neva' roll it, should da damn dealership be responsible t'ensho' man ah' am utilizin' mah' new purchase? No. 'S coo', bro. Den why should AOL be any different? Snatch responsibility fo' yo' own acshuns. If ah' wuz dis lady, I’d snatch mah' AOL 30 day trial disk and put it on e-bay fo' $6000 statin' it be “vintage, likes new” and “used only once”. Whut she gots is some valuable collecto's item. WORD! Raz'tus Smallberries ditto :*** (show comment) I agree wid ya'! Right on! Repo't Commentby Greg G. @ 10:49pm - Du Jul 17d, 2008 Dis lady gots'ta snatch some responsibility. Slap mah fro! She said she dought da damn charges wuz bank fees?? It said AOL Service right on de bill. Debbie Dujanovic kep' sayin' how hard it be to kincel AOL...THIS LADY NEVER CALLED TO CANCEL UNTIL 10 YEARS LATER! Preach it loud, bruddah!! Right on! Not AOL's fault. Man! She let ha' daughta' use ha' checkin' account t'set dis down so's she had t'know it wuz goin' t'charge her. Ah be baaad... If she dun didn't know ha' daughta' used ha' checkin' account make ha' pay ha' back cuz' she had no control uh ha' daughter. Ah be baaad... It's not hard t'set down two accounts, ha' daughta' wuz obviously clunker illiterate, again, not AOL's fault. Man! Maybe it be hard t'cancel AOL but in dis case dat had nodin' t'do wid it. Man! Dis wuz some wuzted "investigashun". ditto :+4 (show comment) daughters duzn't always"ax'" t'use deir parents accounts o' credit cards.... Repo't Commentby Cady C. @ 11:42pm - Du Jul 17d, 2008 And dis honky chick dun did not sign down fo' any service. Fraud somewhere here, and AOL knows dat not everyone eyeballs every charge on every piece uh sheet. She wuzn't billed, it wuz snatchn electronically fum ha' account, and soon as she disputed it it should gots stopped and stashd as fraud. I mean, mosey on down on. 'S coo', bro. Whut if dis wuz yo' mom? I wo'k in customa' service and dis would be and be utterly unacceptable fo' AOL t'cheat ha' and steal fum ha' dis kind'a bre'd. disagree :-5 (show comment) Wid all respect, Repo't Commentby Shaun @ 12:40am - Fri Jul 18d, 2008 Wid all respect, if de daughta' used an account dat wuz not her's, no' dun did she gots puh'mission t'use da damn account, de fraud would be on de part uh de daughta' and yeah dude, ah' recon' she could gots charges brought against ha' fo' hangin' so. 'S coo', bro. But, again, de sto'y duz not go into dat part uh de transacshun. Sympady would dictate dat any child may likes t'see deir parent dig back some refund fum years uh charges, but dis duzn't mean it should happen o' even dat da damn debto' dun did nuthin wrong. What it is, Mama! ah' dink it wuz wonderful dat dey wuz willin' t'refund nuthin, as dey had no real reason t'do so. 'S coo', bro. If ah' were da damn daughter, ah' might suggest watchin' upside my mom's account, makin' sho' man dis dun didn't happen again. 'S coo', bro. And so, as ya' might be able t'infer, ah' do snatch 'sepshun t'claimin' ha' mom wuz cheated out uh any kind'a bre'd. disagree :-1 (show comment) (No Subject) Repo't Commentby Legal Eagle @ 8:38am - Fri Jul 18d, 2008 Dis honky chick dun didn't sign down, but ha' account wuz used t'sign down. It be ha' burden t'prove dat it wuz unaudo'ized. It be ha' obligashun t'review ha' financial info'mashun and ensho' man all be in o'der. Ah be baaad... If dere be fraud, dat could gots been dealt wid, but da damn time be likesly long since past. Man! If dis wuz mah' mom, I'd try and dig whut ah' could back, plum as she gots done, and den ax' why she gave mah' sista' de bank info, o' at least why she waited 10 years t'say nuthin. I'd be careful usin' wo'ds likes cheat and steal knowin' only dis honky chick's version uh de sto'y. Slap mah fro! ditto :+4 (show comment) Remind Me To Neva' Do Business Wid Shaun! Right on! Repo't Commentby Isaac C. @ 11:03pm - Du Jul 17d, 2008 You's sound likes plum as big some crook as AOL. Stealin' be wrong no matta' how ya' rashunalize it. Man! AOL kin sho' manly see if some sucka gots neva' used da damn service fo' such some long puh'iod. Recon' me dey know whut dey is hangin' and dey know dey is gettin' paid and givin' nodin' in return. 'S coo', bro. Remind me neva' to do business wid ya' Shaun. 'S coo', bro. troll :-4 (show comment) Already covered. Repo't Commentby Shaun @ 11:27pm - Du Jul 17d, 2008 I dink dis wuz already covered in some previous post, but maybe ya' gots some insight dat ah' ain't aware of. Do ya' know if dere be some area uh de AOL agreement dat states if an AOL account be not used, some po'shun uh de charges may be refunded? I's gots'ta be truly not one who recon's in tellin' sucka's, plum a'cuz ah' may not agree wid deir posishun on some particular subject, dat ah' feel dey is dishonest. Man! No' would ah' eva' tell ya' such some din'. I do recon' dat dis customa' has some responsibility t'oversee ha' own account and da damn charges dat snatch place wid it. Man! To gots allowed it t'continue fo' so's long infers some certain amount uh acceptance and responsibility. Slap mah fro! I t'feel so'ry fo' ha' if she dun did not intend t'have da damn account, but dat duz not alleviate ha' own responsibility. Slap mah fro! ah' do recon' AOL wuz 'sepshunal in refundin' as much as dey dun did. Dey wuz clearly tryin' t'make sho' man she wuz not bein' snatchn advantage uh and wuz tryin' t'be real fair t'her. Ah be baaad... split vote :0 (show comment) As long as youse editin' oders' posts . . . Repo't Commentby JustDinkin'OutLoud @ 12:12am - Fri Jul 18d, 2008 You's may wanna notice dat da damn wo'd "to" real should be "too" in de last paragraph dere. Just some little sump'n t'dink about. Man! Dere's actually some great wo'd fo' dat real doodad: co'rectin' de erro's uh oders while makin' an erro' yo'self. ah' plum wish ah' could rememba' whut it is! Right on! ditto :*** (show comment) Befo'e trollin' dat comment . . . Repo't Commentby JustDinkin'OutLoud @ 9:13am - Fri Jul 18d, 2008 Find da damn posts titled "Cady, Cady, Cady," and "Dis Post" furda' waaay down de bo'd, and ya''ll know why ah' said whut ah' dun did. Shaun be co'rectin' grammar and typos along wid not admittin' he/she wo'ks fo' AOL! Right on! insightful :+6 (show comment) de oda' side Repo't Commentby Jani S. @ 11:19pm - Du Jul 17d, 2008 as some business owna' who duz online transacshuns, ah' know fo' some fact dat da damn burden uh proof wid any internet transacshun lies wid de company, not da damn consumer. Ah be baaad... ah' have had customers purchase mah' internet service product (which clearly states de terms uh service and kincelashun policy on de steal page) use it fo' monds (I kin track usage) den go t'deir financial institushun and claim ah' am chargin' dem fo' some service dey duzn't use, and da damn financial institushun gots'ta charge back mah' account widout any furda' proof - and ah' can dispute da damn chargeback but if ah' duzn't gots some signed receipt, which dere ain't cuz' it be an internet transacshun, den de chargeback be mos' neva' reversed - so's basically, dose customers bilked me out uh monds uh service and ah' can't prove any differently, even if ah' provide da damn usage charts. However, if some customa' can prove dat dey accidently set down two accounts on de same day (which kin happen if dey click de steal button twice befo'e da damn page refreshed) ah' always refund da damn second charge - dat be plum baaaad customa' service. Wid dis situashun, ah' feel baaaad fo' de old honky chick - obviously she be not clunker/internet savvy at all, and ha' daughta' took advantage uh ha' access t'mom's account. Man! Dis lady be 74 years old - how old be ha' daughter? ah' dink de daughta' should pay ha' mom back some, but ah' do dink AOL should gots refunded da damn cost uh de second account - dat wuz obviously an erro'. If dis be a problem in some lot uh states dough, likes de article states, AOL betta' do some serious customa' service overhaul o' dey is goin' t'be payin' out some lot mo'e in litgashun dan $500 t'an old honky chick. ditto :+4 (show comment) de oda' side part deux Repo't Commentby crosstalk @ 12:21am - Fri Jul 18d, 2008 Actually dis happened wid me wid AOL years ago. 'S coo', bro. ah' wuz one uh dose who apparantly gots "slammed" i.e. signed down widout mah' puh'mission by some overzealous employee/telemarketa' who called me on de rap rod (and ah' already had internet service wid some sucka else). It's one doodad where it happens wid one o' two sucka's. But hundreds? ah' say burn AOL at da damn ssnatch. Dey should know waay betta' by now, so cut me some slack, Jack. Make dem return *all* uh de bre'd. Esp. Jes hang loose, brud. upside de fact dat she wuz billed fo' *two* accounts. disagree :-2 (show comment) Slammed? Repo't Commentby Vick T. @ 6:31am - Fri Jul 18d, 2008 If some sucka called ya' (which dey dont) and set down an account widout yo' knowledge den dat means ya' gots'ta have given dem yo' credit/debit card widout yo' knowledge too. 'S coo', bro. You's CANT set down an account widout enterin' some payment medod so's it be kind'a hard fo' some telemarketa' to guess whut yo' card numba' is and set down an acct. Man!....snatch some responsibility fo' yo' finances! Right on! ditto :+3 (show comment) Lets see... Repo't Commentby Wil H. @ 7:34am - Fri Jul 18d, 2008 I gots had AOL and it be hard t'set down 2 accounts at once. ah' have t'go drough de same procedure t'set down de second account as ah' dun did de fust account. Man! Dis be not da damn fust time AOL gots been accused uh settin' down duplicate accounts on some sucka. AOL be famous fo' steallin' bre'd fum deir subscribers. ah' should not need t'point out dat AOL ALREADY gots yo' account numbers as ya' plum electronicly gave dem t'AOL. It be not hard fo' dem t'set ya' down some second account. Man! Dey kin even do it by havin' de clunker set it down fo' ya'. ah' can see ya' is an AOL kick d' cud hard. Maybe it be time t'leave AOL fo' some real ISP dat be honest and fair. Ah be baaad... Besides ya' duzn't need software wid many uh de oda' ISP's dat is around and ah' get betta' service dan AOL be even capabile of. De best move ah' eva' made wuz t'get away fum ISP's likes AOL. ditto :+7 (show comment) Oh mah' gosher Repo't Commentby Cady C. @ 11:37pm - Du Jul 17d, 2008 Shaun shaun shaun. 'S coo', bro.....she dun did not jimmey de account. Man! And curiously aol said 2 jimmey'd on de same day, ah' know dat be one uh deir ways uh stealin' fum de customer. Ah be baaad... Ha' daugda' dun did it, and granted dere should gots been mo'e communicashun, but obviously AOL took advantage uh de situashun. Wait till yo' old and livin' on $900.00 some mond and havin' $60.00 snatchn away fo' sump'n dat ya' probably duzn't even know whut it is. She neva' even owned some clunker. Kudos? She neva' had da damn service at ha' crib. Duh. Lop some boogie.... troll :-7 (show comment) Cady, Cady, Cady. Slap mah fro!.. Repo't Commentby Shaun @ 11:51pm - Du Jul 17d, 2008 Cady, Cady, Cady. Slap mah fro!.. (notice each uh de wo'ds should be capitalized and some comma followin' each ;-) She may o' may not gots jimmey'd de account. Man! De sto'y neva' covers de info'mashun on how ha' daughta' may gots gots ha' account info'mashun. I'm not sho' man any sucka could rememba' if it had been some decade ago. 'S coo', bro. Remember, AOL be not some small mom and pop sto'e waaay down de street. Man! Dey is a larga' service provida' and, I'm sho' man, had not one individual hired t'plum snatch care uh dis particular situashun. Dere be nodin' against signin' down fo' two accounts. Many families gots mo'e dan plum one internet account. Man! Next, I'm not aware uh anywhere in de sto'y it rapped uh how much income dis lady had comin' in o' even how much some mond she wuz bein' debited fo' each account. Man! I's gots'ta be also not aware uh anywhere in any agreement dat requires one much own some clunker in o'da' to subscribe t'an account. Man! It be possible t'use da damn account on oda' systems o' gots it (o' dem) fo' some variety uh oda' reasons. So's as oders gots also stated, de company had absolutely no reason t'refund any po'shun uh de charges, let alone $500. So, yeah dude, KUDOS t'dem. WORD! Dey refunded some fine large sum uh bre'd when dey could gots refused t'do nodin'. split vote :0 (show comment) Just FYI Repo't Commentby wilco64256 @ 8:52am - Fri Jul 18d, 2008 It should eyeball, "refused t'do nuthin." And ah' duzn't steal de line dat some 64-year-old honky chick would be payin' fo' two dial-up internet connecshuns in ha' crib at da damn same time. ah' duzn't even knode any fool dat pays fo' two separate internet accounts in de same crib, it's far cheapuh' t'plum set down some small netwo'k in yo' crib. De reason she gots $500 refunded? De news gots ha' higha' up de co'po'ate complaint chain. 'S coo', bro. De higha' ya' dig, de mo'e bre'd dat sucka' be audo'ized t'refund. And AOL gots a track reco'd here, dey've been in serious trouble in de past regardin' deir kincellashun policies (o' lack dereof) and settin' down duplicate accounts. Sho' man, she should gots kep' track uh ha' bank account better, but dat duzn't make whut AOL dun did acceptable. At da damn VERY least she should be refunded half uh de total charges fo' de second bogus account dat wuz setup. Jes hang loose, brud. And yeah dude, AOL be able t'track usage so's it'd be real simple fo' dem t'look and see dat she duzn't even use da damn service. troll :-1 (show comment) Arbitrarily. Slap mah fro!.. Repo't Commentby Shaun @ 10:03am - Fri Jul 18d, 2008 So's ya''ve arbitrarily mosey on down up wid de refund one half de amount. Man! Look, dis customa' signed down fo' two accounts approximately ten years ago. 'S coo', bro. It be not down t'any sucka but herself t'know why she signed down fo' two separate accounts. And, frankly, if ha' daughta' had been de one signin' down, I'd be surprised if she would rememba' de 'esact details uh de transacshun so's long ago. 'S coo', bro. She had two accounts and allowed da damn charges t'continue drough de last decade. Dis absolutely infers an acceptance t'de terms uh de contract. Man! And, as stated befo'e, ah' ain't aware dat if some consuma' duz not use o' actively use deir account(s) dey is entitled t'any fo'm uh refund. In dis case, AOL went way beyond whut wuz required by issuin' such some large refund. troll :-1 (show comment) Dat wuzn't da damn only erro' Repo't Commentby JustDinkin'OutLoud @ 10:17am - Fri Jul 18d, 2008 Dere's also, "requires one much own some clunker . . . ." Whut duz dat mean, Shaun? Funny how quickly youse pointin' out da damn erro's in oders' posts, but is makin' dem in yo' own. 'S coo', bro. Karma, mah' dear. Ah be baaad... troll :-1 (show comment) Shaun Repo't Commentby gemstone @ 11:15am - Fri Jul 18d, 2008 If some sucka' duzn't own some clunker, why would dey wants' an internet service? Why do ya' keep defendin' some company dat be knode fo' scammin' sucka's? disagree :-2 (show comment) (No Subject) Repo't Commentby Vick T. @ 6:35am - Fri Jul 18d, 2008 You's "know" dat dis be one uh deir ways uh stealin' bre'd?? You's is kiddin' right? How would ya' know dis, dun did ya' wo'k fo' dem and do dis? To set ANY AOL account ya' gots'ta agree t'de terms uh service and enta' yo' payment medod, so's any sucka wid 2 accts dun did dis twice. ah' dont see how AOL gots nuthin t'do wid dat. Man! ditto :+3 (show comment) (No Subject) Repo't Commentby Draconis @ 6:15am - Fri Jul 18d, 2008 Mah' mama at one point had an AOL account she called not once but 3 times t'have dem kincel de account. Man! Each time dey promised dat dey would do so. 'S coo', bro. Afta' de 3rd call AOL continued t'bill ha' account fo' 6 monds and everytime time dey charged ha' she'd call dem again and 'esplain ha' account wuz kinceled. De agent on de rap rod would note dat da damn account had been setup fo' terminashun and she wuz promised some refund howeva' it neva' happened and she would be billed again. 'S coo', bro. Finally it took some phone call fum me yellin' at da damn agent and dreatenin' some lawsuit t'get dis t'stop. Jes hang loose, brud.... And ya' feel we kin suppo't such some company? Give me some bust ditto :+2 (show comment) Draconis....... Repo't Commentby Flossee @ 8:01am - Fri Jul 18d, 2008 .....we 'espuh'ienced EXACTLY de same doodad as ya'. We would call every raple mond and (afta' bein' on hold fo' down t'2 hours)would be told dey would kincel it, only t'be charged da damn next mond. It took about 6 monds and dreats uh legal acshun befo'e our account wuz kincelled. Of course we gots no refund cuz' "dey had no reco'd uh us callin' dem" AOL be nodin' but some rip-off. Just check de online bo'ds. De numbers rap fo' demselves. HUNDREDS uh angry sucka's all 'espuh'iencin' de same rotten treatment. Man! troll :-1 (show comment) Flaggin' yo' account. Man! Repo't Commentby Shaun @ 10:06am - Fri Jul 18d, 2008 Whut happened when ya' contacted yo' financial institushun? Dey could gots placed some flag on yo' account and not suppo'ted any furda' charges by de party in quesshun. ditto :*** (show comment) Bank told me... Repo't Commentby Flossee @ 11:24am - Fri Jul 18d, 2008 ...dey could not stop online debits. I could contest dem, but not stop dem. WORD! But as each mond some sickly sweet AOL rep PROMISED us de account wuz kincelled, we dun didn't contest it. Man! ah' guess ah' wrongly assumed dat AOL wuz an honest company. Slap mah fro! ditto :*** (show comment) (No Subject) Repo't Commentby Draconis @ 11:28am - Fri Jul 18d, 2008 Dis be whut ha' bank told ha' as well.... ditto :+6 (show comment) Do Not Use AOL! Preach it loud, bruddah!! Right on! Repo't Commentby CLazalde @ 10:34pm - Du Jul 17d, 2008 De same doodad happened t'me, even afta' I kinceled da damn AOL Free trial acount. Man! Mah' husband and ah' have called dem many times, and dey even gave us confirmashun numbers Many times. We still lost mos' five hundred dollars. Dey wouldn't cut us bre'd back. Ya' know? We wuzn't happy about it, but at least dey stop chargin' us. troll :-1 (show comment) Financial Institushun. Repo't Commentby Shaun @ 10:46pm - Du Jul 17d, 2008 Whut happened when ya' contacted yo' financial institushun? Dey could gots placed some flag on yo' account and not suppo'ted any furda' charges by de party in quesshun. ditto :*** (show comment) Banks... Repo't Commentby Wil H. @ 7:46am - Fri Jul 18d, 2008 Banks gots'ta not do nuthin t'stop an electronic transfer. Ah be baaad... It gots'ta mosey on down from de sucka' ya' is makin' de transfa' to. 'S coo', bro. If dey do not kincel de service den de bank refuses t'cancel it. Man! De bank sides wid de business. appearently ya' duzn't dig it dat dis be not an isolated instance. Also ya' is eida' an AOL die-hard, wo'k fo' AOL o' ya' gots neva' tried t'cancel an AOL account. Man! Dey cut ya' confirmashun numbers, but da damn numba' rarely digs into yo' stash. De numba' is plum to make ya' feel warm and fuzzy. Slap mah fro! Dey keep takin' bre'd out uh yo' bank account o' Credit card account. Man! To point out oine oda' din', UTAH duz not gots any kind'a protecshun against companies likes AOL. Dey kin steal ya' blind and ya' gots no real recourses. UTAH gots'ta not do nuthin t'protect consummers fum any sucka dat kin snatch yo' bre'd and seel ya' sump'n shoddy, o' refuse t'cancel. troll :-2 (show comment) "Banks gots'ta not do nuthin"? Repo't Commentby Shaun @ 10:13am - Fri Jul 18d, 2008 "Banks gots'ta not do nuthin"? It's all about baaaad reco'd keepin'. Ax'in' yo' financial institushun t'flag such transacshun be not some difficult proposishun. If yo' financial company wouldn't do so, as ya' imply, ah' would suggest findin' some different bank. Ya' know? It be in de financial institushun's best interest t'help ya' as deir client. Man! To begin wid, it keeps ya' as some customer. Ah be baaad... Secondly, it protects dem. WORD! All it snatch'd be baaaad reco'd keepin'. As some sucka stated above, all dey dun did wuz kincel online and deir wuz no problems at all. Keep some reco'd uh de transacshun and cut dose same reco'ds t'yo' financial institushun. Along wid de info'mashun, supply yo' credit union o' bank wid official notificashun uh disputin' any furda' transacshuns fum de company in quesshun. Wid documented reco'ds, de financial institushun be plum as much responsible fo' any transacshuns. Do ya' real dink dey wouldn't wanna flag such debits? ditto :*** (show comment) ....in oda' wo'ds...do not hold AOL responsible?... Repo't Commentby Flossee @ 11:28am - Fri Jul 18d, 2008 ....why should da damn consuma' have t'jump drough mega hoops instead uh de company be honest? ditto :*** (show comment) Use some credit card! Preach it loud, bruddah!! Right on! Repo't Commentby Darvell H. @ 11:19am - Fri Jul 18d, 2008 Duzn't EVER cut companies likes dis ANY info'mashun about yo' checkin' account. Man! Always use some credit card NOT tied directly t'yo' bank account. Man! It's much easia' to repo't fraud charges fo' credit cards. ditto :*** (show comment) Oh, and also. 'S coo', bro... Repo't Commentby Darvell H. @ 11:21am - Fri Jul 18d, 2008 Credit cards 'espire. Dis couldn't gots happened fo' 10 years if some card had been used and it 'espired. AOL o' any fool else kin't continue t'charge some card once it's 'espired. disagree :-1 (show comment) Stoppin' de charges Repo't Commentby godefroi @ 10:58pm - Du Jul 17d, 2008 Duzn't call AOL, call de bank! Right on! AOL gots no reason t'hurry down and kincel yo' account. Man! If ya' call de bank and tell dem some sucka be debitin' yo' account widout yo' puh'mission, recon' me, dey'll fix dat, and fast. Man! funny :+2 (show comment) Besides... Repo't Commentby godefroi @ 11:06pm - Du Jul 17d, 2008 Whut's de wo'st dat could happen? AOL kincels yo' account on ya' cuz' dey kin't successfully charge ya' fo' it? Bummer. Ah be baaad... troll :-1 (show comment) We gots recently had troubles Repo't Commentby Warren T. @ 8:40am - Fri Jul 18d, 2008 In kincelin' de monito'in' service fo' our security alarm on our crib, afta' bein' in some 3 year contract dey is givin' us de run around in kincelin'. Since ah' could not dig anywhere wid any fool on kincelashun on mah' account, ah' put some stop payment on de electronic debit uh dat company and da damn amount. Man! Den in de mail ah' received some letta' sayin' dey wuz raisin' deir rates, so's I called da damn bank again and put in some stop payment fo' de new amount. Man! De bank told me if de company draws fum de account usin' some different dojigger o' changes de amount dey is drawin' even by some penny it gots'ta still go drough. Lop some boogie. It dun did not go drough last week; so's far so's baaaad, but hopefully dey duzn't try t'get deir bre'd by changin' de amount, ah' am sho' man companies likes dis know all uh de tricks. It be too baaaad companies treat deir customers likes AOL duz and companies likes ah' am dealin' wid right now, how do dey 'espect sucka's t'refa' dem, when dey leave all uh deir customers downset. Man! Dat be not da damn way t'make and keep customers. (show comment) Why dun did Warren dig trolled? Repo't Commentby Flossee @ 11:30am - Fri Jul 18d, 2008 He wuz simply 'espressin' his opinion and lettin' us know his 'espuh'ience.......oh, wait some minute..... ....is dat ya' Shaun! Right on! AOL's numba' one man! Right on! ditto :+5 (show comment) (No Subject) Repo't Commentby Charlotte @ 10:35pm - Du Jul 17d, 2008 Do not side wid AOL. Dis happened wid me too several years ago. 'S coo', bro. ah' cancelled. Dey kep' billin' me drough mah' credit card. Everytime ah' called t'cancel AGAIN, ah' eida' could not dig drough o' ah' kep' bein' baaaadgered by de opuh'to' t'accept his offa' of mo'e 'free' stuff. ah' had t'yell at him t'stop and listen t'me dat ah' wuz kincellin' mah' account fo' de umpteend time and ah' would dig mah' lawya' involved if charges wuz not stopped. Finally dey stopped. I wuz so's angry cuz' it be deir job t'keep ya' as some customa' and when ya' say no, dey keep tryin' t'keep ya' by givin' ya' offers. Took me 5 times uh cancellin' t'finally dig rid uh dem. WORD! Dey kep' sayin' ah' neva' called t'cancel and I, uh course, had no proof. Bein' an 800 numba' ya' kinnot prove ya' called it o' why ya' called. Stay clear uh AOL. Or at da damn very least neva' try t'cancel cuz' chances is you kinnot do it in one try. Slap mah fro! disagree :-3 (show comment) Simple Repo't Commentby Shaun @ 10:45pm - Du Jul 17d, 2008 It be a simple matta' of keepin' proof uh cancellashun. I'm sho' man ya' could kincel in writin' and keep proof uh mailin'. Notifyin' yo' bank uh de kincellashun, dey kin flag any charges dat is debited t'de account fum de party in quesshun. Dey kin also be notified by yo' bank dat furda' charges by deir company gots'ta not be puh'mitted on de account and da damn subscripshun should be considered kinceled. ditto :*** (show comment) Exactly Repo't Commentby godefroi @ 10:52pm - Du Jul 17d, 2008 Keep proof uh cancellashun, and start disputin' de charges on yo' credit card. De bank gots'ta require ya' t'prove, in writin', dat ya' kinceled da damn account (which ya' kin do easily, cuz' ya' kep' de proof uh cancellashun, right?). You's'd be surprised how fast da damn account gots'ta be closed once da damn charges start bein' reversed. Why should ah' feel so'ry fo' dis lady dat let some random company debit bre'd out uh ha' account fo' YEARS widout boderin' t'check whut it wuz? If she's not competent enough t'handle some bank account, but opens one anyway (and den gives out da damn info t'ha' offsprin' t'hand upside to dird parties! Preach it loud, bruddah!), she deserves whut she digs... ditto :+2 (show comment) Ack Pft t'AOL Repo't Commentby Lisa N. @ 11:09pm - Du Jul 17d, 2008 As some sucka' who plum recently spent upside 8 hours (not in one sittin') and dree monds arguin' wid AOL and tryin' t'cancel mah' account. Man!. ah' empadize greatly wid dis honky chick. ah' dink de sucka' who should gots been held somewhut accountable (if any sucka but AOL) would be da damn daughta' fo' settin' down an account in ha' moder's dojigger (who duzn't gots some clunker... ) and givin' down ha' moder's bankin' info. 'S coo', bro. I's gots'ta be hopin' mah' situashun be resolved.. but we gots'ta see next mond. As fo' de bank, dat wuz de way ah' finally gots de payments t'stop comin' out. Man!.. but it dun didn't dig de dree monds back dat ah' spent wo'kin' on digtin' de blasted account kincelled. Shaun. 'S coo', bro... ah' dink youse plum an instigato' and plum tryin' t'strum down some little conflict. Man! troll :-4 (show comment) Not at all Lisa. WORD! Repo't Commentby Shaun @ 11:17pm - Du Jul 17d, 2008 Not at all Lisa. WORD! I hope yo' problem be solved to. 'S coo', bro. But as I've stated in oda' posts, why wouldn't ya' cut notice uh cancellashun in writin' and provide such info'mashun t'de bank immediately. Slap mah fro! De bank could easily flag such deducshuns and deny such transacshuns. In addishun, wid proof uh cancellashun, dere would be no legal way uh keepin' any amount transacted. In de case uh de daughter, we kinnot be sho' man as t'whut agreement o' transacshuns occurred between ha' and ha' moder. Ah be baaad... Whut we do know be dat da damn moda' let da damn transacshuns continue fo' several years. How be dis de fault uh any sucka oda' dan de sucka' controllin' de account? De sucka's who gots accounts need t'snatch responsibility fo' deir own acshuns. Dis be one such case and yo's may be anoder. Ah be baaad... Again, ah' hope da damn best fo' ya' and dat yo' problem gots been resolved. ditto :+2 (show comment) Cancel in writin' Repo't Commentby Scybo @ 11:32pm - Du Jul 17d, 2008 I agree wid most uh yo' posts. Sucka's need t'snatch responsibility fo' deir own finances. Dis lady took 10 years t'figure out whut 2 $26.95 some mond charges wuz. You's would dink she would gots figured it out some little soona' if she actually wuz payin' any kind'a attenshun t'ha' finances. De one doodad ya' say in all yo' posts be to kincel in writin'. Dis be de one way dat AOL makes it 'estremely difficult t'do. 'S coo', bro. Dey hide da damn address t'drow kincellashuns to. 'S coo', bro. You's basically gots'ta call dem t'get it. Man! Dey make it difficult t'cancel yo' account all togeder. Ah be baaad... Dat be whut dey need t'change. If ya' call and kincel and da damn charges continue den go t'yo' bank and dispute da damn charges and tell dem not t'let any mo'e charges fum AOL go drough cuz' dey is not audo'ized. Dis be whut ah' had t'do. 'S coo', bro. But ah' dun didn't wait 10 years t'do it. Man! De longa' ya' wait da damn harda' it be to dig yo' bre'd back. Ya' know? Aldough AOL gots deceivin' practices dey dun did not gots'ta cut a $500 refund. Dey dun didn't gots'ta cut any refund at all. Regardless uh usage. When de account wuz set down an agreement wuz made. AOL provided some service (it duzn't matta' if it wuz used o' not as long as it wuz provided likes agreed downon) and in return dey charged fo' dat service dey provided. Dat be whut wuz agreed downon. 'S coo', bro. No where in de agreement dun did it say dat da damn bre'd would be refunded if de service wuz not used. So's dey dun didn't gots'ta refund dis lady any bre'd at all. funny :*** (show comment) $40+ in fees? Repo't Commentby Darvell H. @ 11:28am - Fri Jul 18d, 2008 De news repo't said dat she dought da damn charges wuz bank fees. Geesh, if mah' bank wuz chargin' me mo'e dan $40 puh' mond in fees, I'd dig some new bank. Ya' know? ah' mean, mosey on down on! Preach it loud, bruddah!! Preach it loud, bruddah! (show comment) (No Subject) Repo't Commentby Charlotte @ 11:34am - Fri Jul 18d, 2008 No Shaun, it said on de 'contract' dat ya' had t'call dem in sucka' t'cancel. When dis happened t'me dere wuz no online kincelin' o' written kincellashun. It wuz t'be some phone call. Even when ah' told dem ah' had several kincellashun numbers, dey told me dey had no reco'd uh my calls o' dose numbers. You's rap uh whch ya' do not know, so cut me some slack, Jack.... You's apparently gots neva' tried t'cancel wid AOL. BTW if ya' dispute charges in dat manna' wid yo' bank, dey freeze yo' entire cc. Co' got d' beat! Dey do not wanna snatch de time t'so't drough disagreements, so's dey freeze da damn whole doodad. ditto :*** (show comment) Reco'd da damn call! Right on! Repo't Commentby Darvell H. @ 11:24am - Fri Jul 18d, 2008 You's hear dose messages dat calls is bein' reco'ded fo' quality assurance, right? Tell dem dat da damn call be bein' reco'ded down front and den use dat evidence. ah' dink ya' kin reco'd calls in plum about any state, as long as dey oda' party knows (some states ya' kin reco'd wid de knowledge uh de da damn oda' party, some ya' kin't). ditto :+2 (show comment) AOL Repo't Commentby 4Walla' @ 10:55pm - Du Jul 17d, 2008 is fum Satan. 'S coo', bro. troll :-7 (show comment) Dis post. Man!.. Repo't Commentby Shaun @ 11:11pm - Du Jul 17d, 2008 Dis post duz not show de slightest bit uh intelligence. It would gots been supa fine fo' some post t'at least ******* some complete sentence. funny :+4 (show comment) it snatch'd on t'know one.... Repo't Commentby Cady C. @ 11:52pm - Du Jul 17d, 2008 I wonda' whut ya' is likes in real conversashun. Do ya' criticize oders speech patterns? Do ya' say "oh, ya' gots'ta be dumb cuz' ya' used fragments?". Writin' and makin' comments gots nodin' t'do wid intelligence, obviously. Slap mah fro! Oh yeah, dun did ah' spell sump'n wrong? AOL took advantage uh a situashun, and should gots done sump'n sooner. Ah be baaad... De second account wuz wrong, outright. Man! Sucka's is stubbo'n, and yeah dude, sometimes dey need help, but won't snatch it. Man! I gots some very sick broda' who gots mos' lost his rights t'snatch care uh himself and his finances. He fights it till he won't be able t'fight no mo'. Perfect target if ya' ax' me. Some companies is purely in it fo' de bre'd and not da damn service. Gosh dang it all t'heck, ah' anin't knowed whut else ta say t'make ya all git it. Man! troll :-3 (show comment) (No Subject) Repo't Commentby Shaun @ 12:15am - Fri Jul 18d, 2008 Mah' empady fo' ya' and yo' broder. Ah be baaad... ah' truly hope da damn best fo' him. WORD! And yeah dude, unless some company be non-profit, dey is in it fo' de bre'd. And yeah dude, ah' do stand by de statement about some ridiculous one-line statement as de one above. Again, ah' real do hope da damn best fo' yo' broder. Ah be baaad... funny :+2 (show comment) Coo' here's some complete sentence, dig dis: Repo't Commentby 4Walla' @ 8:22am - Fri Jul 18d, 2008 Bite me. split vote :0 (show comment) Shaun Repo't Commentby JustDinkin'OutLoud @ 9:15am - Fri Jul 18d, 2008 If ya' look at da damn subject line along wid de partial sentence, it IS some complete sentence. Sappnin'! Right on! split vote :0 (show comment) (No Subject) Repo't Commentby Aloha75 @ 11:00pm - Du Jul 17d, 2008 She should gots looked at ha' bank statements closa' and whut about ha' daughter? Ain't she t'blame also? She be de one who jimmey'd de account and let it go. 'S coo', bro. De daughta' should pay back de moder. Ah be baaad... troll :-4 (show comment) Daughter. Ah be baaad... Repo't Commentby Shaun @ 11:32pm - Du Jul 17d, 2008 She should gots absolutely watch upside ha' statements mo'e carefully. Slap mah fro! De statements clearly state da damn party which deducts de amount. Man! I would respectfully disagree dat dis be in any way de daughter's responsibility o' fault. Man! Even if it wuz ha' daughta' dat o'iginally created da damn account(s), it wuz most definitely de owna' of de account which should gots watched upside such transacshuns. ditto :+2 (show comment) Sad. Repo't Commentby WyldTaurus @ 11:28pm - Du Jul 17d, 2008 Dis, and some THOUSAND oda' reasons, be why ah' have such some great disdain fo' A**holes On Line. We, also, bought some new clunker some years ago wid de AOL free trial already loaded on it, but afta' THREE SOLID WEEKS uh callin' de idiots at da damn AOL customa' centa' and 'esplainin' dat no matta' whut dey told us t'do, NOTHING wuz connectin' us t'AOL, ah' wuz becomin' homicidal, so's wuz mah' mama. We BOTH had t'tell dem NUMEROUS times t'drop us fum EVERYTHING dat had ANYTHING t'do wid AOL. I'm glad dey dun didn't charge us fo' nuthin, even do' dat seem t'be deir business creedo. 'S coo', bro. Wuz ah' happy dey left Utah? ah' felt baaaad fo' all de folks dat wuz out uh a job back den, but I'm glad dey're GONE. Never, never, NEVER deal wid AOL. troll :-7 (show comment) Wid all due respect, Repo't Commentby Shaun @ 11:38pm - Du Jul 17d, 2008 Wid all due respect, duzn't ya' dink such remarks may hold some little mo'e credence widout da damn vulgarity? In dis case, dere could be many reasons as t'not bein' able t'connect. Man! It kin be da damn result uh de lines, server, dird-party software o' simple usa' erro'. Aldough many sucka's prefa' to point da damn fin'a' at da damn easiest target. Man! In dis particular case, dough, it duzn't sound likes ya' wuz eva' charged so's I'm not sho' man why yo' disdain. 'S coo', bro. ditto :+3 (show comment) Respect? Repo't Commentby Cady C. @ 12:10am - Fri Jul 18d, 2008 He said "credence" and "vulgarity". De dude had t'deal wid AOL when he should not gots been. 'S coo', bro. Time be bre'd t'alot uh us, our time be precious and we should not gots'ta use it on de rap rod wid some service makin' sho' man dey duzn't charge us fo' sump'n we neva' ax'ed fo' in de fust place. Whut duz credence mean anyway? troll :-4 (show comment) Cady, Repo't Commentby Shaun @ 12:22am - Fri Jul 18d, 2008 It sounds, Cady, de posta' of dis comment wuz on de rap rod fo' dree weeks tryin' t'get some clunker t'connect t'AOL, not tryin' t'cancel an account. Man! As stated befo'e, dere is many reasons fo' havin' technical problems, many uh which is not on de server's side. As de posta' stated, he wuz neva' charged fo' de service. Credence da damn mental attitude dat sump'n be believable and should be accepted as true; "he gave credence t'de gossip" Usin' vulgarities widin some post be reflective uh a sucka'ality dat may not cut a great deal uh credence t'a complaint. Man! ditto :*** (show comment) Wid all due respect. Man!.. Repo't Commentby WyldTaurus @ 12:32am - Fri Jul 18d, 2008 I dink dat generalizashun uh AOL wuz bein' rada' fo'givin'. Dree SOLID weeks and AOL wuz de wo'st help in digtin' connected, EVER. I've had NO problems wid ANY uh de oda' ISP's we ended down havin' t'use. Started da damn software, BOOM! Right on! Online, no prob's. Mah' disdain? ah' dought ah' made dat VERY clear. Ah be baaad... But fo' ya', I'll wait at da damn next light fo' ya' t'catch down, so's no wo'ries. Customa' service-sucks. Billin' practices-criminal. Hassle-incredible. Software- mo'e bugs dan an ant-hill. Technical suppo't-nonexistant. Man! Frustrashun-incomparable. AOL could stand fo' many mo'e "colo'ful" 'espressions dan de one ah' put fo'd, but da damn censo' God be in full swin' right now, oderwise, I'd lay dem waaay down. As fo' "credence" all ya' gots'ta do be actually eyeball how many posts in dis fo'um is praisin' AOL fo' an accurate assessment uh "credence". I likes yo' style, baaaad try do'. troll :-4 (show comment) Interestin' puh'spective, however. Ah be baaad..... Repo't Commentby Shaun @ 12:54am - Fri Jul 18d, 2008 I respect da damn fact dat ya' seemed t'have some difficulty in usin' deir software. Aldough dis be gettin' off de topic uh de sto'y, some sucka's, I'm sho' man, do run into software problems. And it duzn't end wid plum AOL software. It kin be any numba' of software applicashuns. Consida' many sucka's do use and enjoy AOL real much. Lop some boogie. So's to say cuz' ya' happened t'have had some poo' 'espuh'ience, duz not mean dat deir software o' servers is to blame. ditto :+2 (show comment) AOL rep? Repo't Commentby WyldTaurus @ 2:09am - Fri Jul 18d, 2008 You's real do wo'k fo' AOL duzn't ya'? Whut, PR department? Youse earnin' yo' paycheck tonight, dat's fo' sho' man. Apparently I'M NOT de only one whose had some baaaad 'espuh'ience w/ dese dudes. So, in sayin' dat, maybe I'M not da damn one t'blame here, eider. Ah be baaad... True, dere could gots been different reasons why ah' couldn't connect. Man! Also true, ah' spent THREE WEEKS wid AOL reps t'HELP me dig connected, and afta' goin' all de way around da damn block and back again, ah' wuz tired and angry beyond comprehension, well, yo's anyway. Slap mah fro! Also VERY true, No problems wid ANYONE else's software, internet, customa' service, technical suppo't, etc. Co' got d' beat! It wuzn't plum de software, it wuz de WHOLE 'espuh'ience dat ah' had issues wid. And t'sit dere on de rap rod and listen t'"gee, dat should've wo'ked" in twelve different (and real condescendin') accents, fo' dree weeks straight real wears on de nerves. Stop wid de condescendin' remarks about how maybe it wuz mah' problem, youse real soundin' likes ya' real do wo'k fo' AOL. If dat be indeed dat case, we's DONE here. troll :-1 (show comment) Wid all respect, Repo't Commentby Shaun @ 10:26am - Fri Jul 18d, 2008 Wid all respect, dat be exactly whut I'm referrin' to. 'S coo', bro. One may gots some problem not at all related t'de party o' technical suppo't dey is contactin'. A'cuz uh a lack uh willin'ness t'accept da damn responsibility uh de difficulty o' dig it dat da damn problem could be wid any numba' of oda' areas, dey "fly off de handle", so's to rap, and point da damn fin'a' at da damn easiest target. Man! All uh which be based downon assumpshuns. Gots oda' sucka's run into problems wid AOL's software? Very likesly. Slap mah fro! Dey is one uh de wo'ld's largest internet providers, so's hangin' so's would be 'espected. But consida' fo' every sucka' who gots had some difficult time wid de service, dere is hundreds dat gots not. Man! An interestin' observashun t'say de least. Man! ditto :*** (show comment) Daughta' needs t'pony down! Right on! Repo't Commentby Bunksta' @ 11:42pm - Du Jul 17d, 2008 Ha' daughta' needs t'step down and help ha' fight AOL. Afta' all, she wuz de one dat caused all dis mess. Dese services dat do de "free" trials need t'make dem "free"... i.e. not require some credit card fo' tryin' deir service. If ya' likes it and wanna continue, ya' should den be prompted t'make payment, oderwise yo' e-mail, screen dojigger, etc goes bye-bye, neva' to be heard fum again. 'S coo', bro. ah' would dink dat IP loggin' would at least partially snatch care uh dose who would abuse da damn free trials, but ah' can't be sho' man. She be elderly and dere is many elderly folks out dere dat kinnot real snatch baaaad care uh deir finances and such. Lop some boogie. AOL needs t'do de right doodad and show de public dat it be a respectable company, wo'dy uh spendin' bre'd on its services. Oderwise, dey is no betta' dan de dude who keeps e-mailin' me, tryin' t'get help digtin' his fo'tune out uh Nigeria, if only he had mah' account numba' to deposit it in. 'S coo', bro... troll :-5 (show comment) Pony down? Repo't Commentby Shaun @ 12:01am - Fri Jul 18d, 2008 Which ah' agree dat dey dun did. Dat be "pony down" as ya' state. Remember, dis lady allowed da damn charges t'continue fo' several years. Dis alone implies some fo'm uh acceptance. And as stated befo'e, I'm not sho' man it had nuthin t'do wid ha' daughter. Ah be baaad... Ten years be a long time. It would be likes ax'in' any service provida' to refund some decade uh charges plum a'cuz ah' wuzn't aware ah' had t'pay fo' dem o' found ah' dun did not need t'use dem. WORD! De insurance companies would love t'snatch dat concept on. 'S coo', bro. Look, if dis lady, elderly o' not, allowed da damn charges t'continue fo' so's many years, de debto' wuz not da damn one t'blame, in any way. Slap mah fro! Dey do deserve some pat on de back as dey at least made some baaaad faid effo't t'refund some po'shun uh de charges, whereas dey dun did not gots'ta refund any. Slap mah fro! ditto :*** (show comment) I'm wonderin' . . . Repo't Commentby JustDinkin'OutLoud @ 11:42pm - Du Jul 17d, 2008 . . . why Shaun gots such an interest here t'respond t'mos' every post. Man! Seems some little fishy t'me. Whut, Shaun, do ya' gots'ta gain o' defend, oda' dan wo'kin' fo' AOL, likesly in de PR department? Dere's fault on bod sides here. De difference is, dough, dat AOL knows 'esactly whut dey're hangin' and dis olda' lady duzn't. Man! I'm sho' man she's learned now, but real, why would she gots TWO accounts when she duzn't own some clunker? Did ha' daughta' need TWO accounts fum AOL? Sump'n's not right. Man! And it's obvious dat she ain't de fust one in dis predicament. Man! Shame on AOL fo' dese types uh business practices. Shaun, duzn't boda' to respond. It's obvious where ya' stand. ditto :*** (show comment) And . . . Repo't Commentby JustDinkin'OutLoud @ 12:01am - Fri Jul 18d, 2008 As uh dis time (midnight), dere is 42 posts, and 15 uh dem is from Shaun. 'S coo', bro. I'm on dese bo'ds plenty, and dis be not da damn dojigger uh some sucka who makes frequent posts. Yo' slip be showin'. troll :-4 (show comment) Interestin'... Repo't Commentby Shaun @ 12:10am - Fri Jul 18d, 2008 I's gots'ta be on de bo'ds plenty as well. ah' plum happen t'see some great deal uh fallacy in logic dat some sucka's use t'condemn some business cuz' of nodin' mo'e dan bein' pro-consumer. Ah be baaad... Dis may gots happened precisely as dis elderly lady said it dun did, but even in such some case, AOL gots still done nodin' wrong. What it is, Mama! It wuz ha' o' ha' daughta' which subscribed t'two account and it wuz ha' dat allowed such deducshuns t'continue droughout, ah' recon', de last decade. AOL went t'de 'estent uh partially refundin' some large amount, whereas dey dun did not gots'ta refund any. Slap mah fro! To agree on nuthin oda' dan dat is, again, sidin' wid some consuma' fo' nodin' mo'e dan bein' pro-consumer. Ah be baaad... As much as it may be terrible fo' an elderly lady t'be out several years uh charges, she be de one solely responsible fo' overseein' ha' own bank account. Man! If she wuz unable to, it would gots been supa fine if anoda' family memba' would gots aided ha' in hangin' so, but dis, again, shows absolutely no wrong-hangin' on de side uh de debto'. ditto :+3 (show comment) AOL duz rip sucka's off! Right on! Repo't Commentby Becky H. @ 7:13am - Fri Jul 18d, 2008 Mah' son wo'ked fo' dem and dey do dese doodads sucka's gots accused dem of. Dey is taught t'not disclose certain doodads t'sucka's such as de fact dat dey may be payin' on mo'e dan one account o' dat some sucka's is payin' 26.99 fo' deir service and some is at plum 9.99 fo' de same service. He dun did not wanna wo'k dere no mo' fo' de guilt he had fo' lyin' t'sucka's and left! Right on! AOL makes some fo'tune by rippin' sucka's off! Right on! troll :-1 (show comment) Possible... Repo't Commentby Shaun @ 10:32am - Fri Jul 18d, 2008 Is it at all possible dat yo' son left on negative terms wid dis company? Many individuals baaaad-moud companies which dey is fo'ced out uh o' terminated fum. I'm sho' man dat AOL offers different rates fo' different situashuns. I'd be surprised if dey dun didn't. Man! Just cuz' ya' purchase an item on sale dis week and yo' baaaad homey pays full price fo' it next week duz not make da damn policy unedical. Claimin' it duz be all mo'e reason t'recon' yo' son MAY gots left on oda' dan baaaad terms. funny :*** (show comment) Wow, so cut me some slack, Jack... Repo't Commentby Darvell H. @ 11:34am - Fri Jul 18d, 2008 Wow, ya' DO wo'k fo' AOL. Interestin'. insightful :+2 (show comment) Reco'd da damn calls Repo't Commentby Michelle_R. @ 11:47pm - Du Jul 17d, 2008 I agree wid Shaun dat dis honky chick shares de responsibility, as duz de daughter, and so's duz AOL. Dat aside dough, dis be de real reason ah' use Skype t'call businesses and ah' reco'd da damn phone conversashuns. If an insurance company eva' tries t'deny dey said dey'd cova' sump'n, o' if some service provida' eva' says ah' neva' cancelled, etc. Co' got d' beat! ah' have every call reco'ded and it shows de date and time and gots'ta play de whole conversashun t'prove whut wuz said. troll :-4 (show comment) Good point Michelle. Repo't Commentby Shaun @ 12:24am - Fri Jul 18d, 2008 Good point Michelle. funny :*** (show comment) (No Subject) Repo't Commentby WyldTaurus @ 12:36am - Fri Jul 18d, 2008 You's dun didn't gots'ta repeat it. Man! funny :+2 (show comment) Shaun. 'S coo', bro... Repo't Commentby WyldTaurus @ 2:23am - Fri Jul 18d, 2008 Troll me all ya' wants', but since ya' seem t'be da damn self-declared language and grammar honky pigs on dis little bo'd, ya' need t'be able t'snatch it yo'self dere, sparky. Slap mah fro! ditto :+2 (show comment) You's should gots called . . . Repo't Commentby Bugler324 @ 12:06am - Fri Jul 18d, 2008 You's should gots called "Get Gephart". Probably still kin. He gots much mo'e success dealin' wid dese types uh companies. split vote :0 (show comment) One uh de best doodads I've learned fum him Repo't Commentby FeS2 @ 6:17am - Fri Jul 18d, 2008 Use da damn state division uh consuma' protecshun. Francine Gianni's team be Excellent. Man! Dey gots helped me on 2 occasions on much smalla' matters. disagree :-3 (show comment) (No Subject) Repo't Commentby moe Massa' @ 12:39am - Fri Jul 18d, 2008 she should gots gone t'de bank and put some stop t'it. Man! u kin call dem t'stop de temp membership. Jes hang loose, brud. stash some repo't t'de b. Co' got d' beat!b. Co' got d' beat!b. Co' got d' beat! and atto'ney generals office. troll :-5 (show comment) Sidin' wid de consumer. Ah be baaad... Repo't Commentby Shaun @ 1:00am - Fri Jul 18d, 2008 I appreciated eyeballin' yo' post, but ah' would again comment on dis post bein' based around sidin' wid de consuma' plum to side wid de consumer. Ah be baaad... To repo't it t'any state agency o' B.B.B. would seem rada' ludicrous at dis point. Man! Dat's not t'say dat, as I've already pointed out, ah' may feel fo' her. Ah be baaad... But she accepted da damn charges fo' several years -- as much as some decade if ah' dig it co'rectly. Slap mah fro! Furder, she gots already settled wid dem fo' de partial refund she gots accepted. ditto :*** (show comment) AOL gots always been dis way Repo't Commentby Cache Kid @ 12:48am - Fri Jul 18d, 2008 Startin' wid deir buggy, bloated infected software t'deir hopelessly imsucka'al and scripted customa' 'service', ah' can dink uh nodin' supa fine t'say about AOL. Mah' broda' wuz hooked fo' years, until de rest uh de family finally staged an intervenshun and gots him de help he needed. AOL makes Microsoft seem likes some great co'po'ate citizen. 'S coo', bro. As fo' defendin' deir practices, Shaun, dere be whut some company gots a right t'do, and den dere be de right doodad t'do. 'S coo', bro. AOL consistently chooses de fo'ma' ova' de latter. Ah be baaad... Dis company be a dinosaur. Ah be baaad... Let'swaste it, bury it, and den drill fo' oil. ditto :*** (show comment) CK Repo't Commentby WyldTaurus @ 2:17am - Fri Jul 18d, 2008 Hear, Hear! Preach it loud, bruddah! troll :-7 (show comment) As fo' findin' mo'e oil, I'm all fo' it ;-) Repo't Commentby Shaun @ 1:06am - Fri Jul 18d, 2008 As ya' gots pointed out, dere is a lot uh sucka's dat enjoy usin' AOL. Dey duzn't seem t'have problems wid any so-called bugs. Consida' our society if any one uh us could choose t'"kill" any company we dun didn't likes. De concept be considered some free economy. Slap mah fro! I would also consida' revisin' yo' statement comparin' dat uh a real addict. Man! Bein' addicted t'nuthin and needin' intervenshun be nodin' t'use lightly. Slap mah fro! It be serious and shows some considerable lack uh appreciashun fo' dose who gots'ta endure dis process. As fo' findin' mo'e oil, I'm all fo' it ;-) ditto :*** (show comment) Co'recshuns fo' Shaun Repo't Commentby Cache Kid @ 9:44am - Fri Jul 18d, 2008 I neva' pointed out dat some lot uh sucka's enjoy usin' AOL. It's true, once downon some time, befo'e sucka's wuz clunker literate and internet savvy, dey had some lot uh subscribers. But now dat most sucka's know whut dey is hangin' online, AOL be dyin'. We is 'killin'' de dinosaur AOL by not suppo'tin' it. Man! Dat's how de free market wo'ks, Shaun. 'S coo', bro. Didn't ya' listen in high farm business class? As fo' de addicshun, whut do ya' call it when some sucka keeps stayin' wid de same rotten service and terrible software cuz' dey duzn't know any better? Youse right, puh'haps 'brainwuzhed' o' 'honkyfooled' would gots been mo'e appropriate. split vote :0 (show comment) mondly charges Repo't Commentby Margarita S. @ 1:24am - Fri Jul 18d, 2008 I use t'wo'k in Ogden fo' some certain internet company (**L)fo' upside 2 years and ah' have t'say ah' have seen alot uh dis. Ova' ten years ago dey would gots charged ha' $25.90 some mond fo' each account .Dey do gots smalla' fees but ya' gots'ta call t'request dem . ah' have seen dis situashun upside 100 times and its sad when ya' kin only offa' 2-3 monds back unless dey wanna stay wid dem (lol). dey do cheat sucka's and dey know it . One doodad ah' hated wuz dey would offa' Free internet t'use on top uh dia' high speed fum anoda' company so's dey still clicked dia' AOL icon likes befo'e but da damn connecshun wuz so's baaaad dey would dig kicked off uh course dese olda' sucka's needed tech help and would gots'ta go t'a payed plan wid dem cause dats de only way dey knowed t'use da damn internet. Man! ANOTHER ONE IS THE RISK FREE OFFER WHERE THEY SAY GET 3 MONTHS RISK FREE ...whut dey meant be we is still gonna charge ya' 25.90 but if ya' happen t'catch de charges and call if ya' is widin de 90 days we kin offa' ya' yo' bre'd back see risk free dig it ? yeah not so's much . Everydin' be real tight lipped ya' go by scripts which gots'ta be eyeball verbatim one slip o' missed wo'd ya' may be fired on de spot fo' some keep it real violashun all calls is listened t'and reco'ded I'M sho' man dis be so dey is not liable fo' any uh dis faulty stuff dey do . split vote :0 (show comment) closed accounts Repo't Commentby Margarita S. @ 1:30am - Fri Jul 18d, 2008 In mah' wo'k wid some certain internet company ah' have also seen where some sucka closed an account but rejimmey'd at da damn same bank . De bank gots'ta cut AOL de new bank account numba' and dey bill drough de new one but it snatch'd some while so's dey gots'ta get some charge fo' 2-3 monds at one time BUT THEY DIDNT CALL TO CANCEL so's no refund kin be given cuz' of dat . Or somdin' called da damn visa downdata' lets AOL know dia' new card numba' den dey call t'ax' why dey is billin' on some card dey neva' gave dem. WORD! troll :-3 (show comment) seriously Repo't Commentby Fuh'rinasaul20 @ 5:20am - Fri Jul 18d, 2008 i blame it all on high gas prices... ditto :*** (show comment) De daughter Repo't Commentby MightyMike @ 5:22am - Fri Jul 18d, 2008 "Hale certainly dun didn't need an online account. Man! De 74-year-old says she's neva' even owned some clunker." It menshuns earlia' dat da damn daughta' set down de acct by respondin' t'a 30-day offer. Ah be baaad.....so at dat time da damn daughta' enters an acct numba' which happens t'be dis lady's bank acct. Man!..and she neva' owned some clunker...hmmmm? Bank charges??? Banks is noto'ious fo' chargin' stupid and ridiculous fees....so at some point YEARS ago ah' would gots been ax'in' [no swearin' please]??? Get Gephardt. Man!.. troll :-1 (show comment) AOL ? Repo't Commentby Butter1 @ 6:03am - Fri Jul 18d, 2008 Any sucka stupid enough t'still be usin' AOL deserves it. Man! De only way t'sucessfully kincel be to repo't yo' card stolen. 'S coo', bro. Dat be quick and easy! Preach it loud, bruddah! ditto :+2 (show comment) hang it down...? Repo't Commentby Yo' M. @ 6:05am - Fri Jul 18d, 2008 one year? maybe... but 10 years? hale needs t'find some sucka t'manage ha' scribblin's... if its real gone on dis long, she gots nobody t'blame but herself at dis point. Man! ditto :*** (show comment) responsibility Repo't Commentby Cinephile @ 6:08am - Fri Jul 18d, 2008 lies on bod sides - who duzn't check deir bank account fo' dat long, and when dey do, 'assumes'(we all know whut dat means)dat dey is plum bank charges? To let dat radical deducshun go on fo' longa' dan several monds be dig itable and realistic. Co' got d' beat!..but several years??? Den dere's de issue dat SHE wuzn't even de one who signed down fo' it - Now, if no one PHYSICALLY signed down fo' de service, (not once, but twice), den ah' 'd say dere be cause fo' some sucka drowin' some fit, but dat ain't de case...some sucka gots'ta go online and PHYSICALLY ENTER THE INFORMATION. Dat said, AOL should, as some measho' man uh baaaad faid dig it dere is cases likes dis where sucka's duzn't eyeball/dig it, real, de internet o' de fine print, and downon viewin' de usage (lack of), issue back at least 7 years wo'd. But as everyone knows, internet companies ain't knode fo' deir fine customa' service, which be probably why de business be in de abysmal shape it's in currently. Slap mah fro! Same doodad wid de rap rod company - internet companies gots'ta randomly place charges fo' services on sucka's's rap rod bills. We had dis happen and when we called about it t'have da damn charges removed, de customa' service honky chick said, most sucka's plum pay de charges no quesshuns ax'ed - dere is a LOT uh folks out dere who duzn't check deir bills fo' accuracy. Slap mah fro! ditto :+2 (show comment) Happened t'me Repo't Commentby Karebear2007 @ 6:13am - Fri Jul 18d, 2008 I kin feel dis lady's pain. 'S coo', bro. It gots happened t'me and mah' moder. Ah be baaad... We refuse t'get AOL. We treid deir 30-day "free"trial, and kinceled on day 28. Dey double charged us de next mond, so's my moda' called dem and told dem we kinceled da damn account. Man! Dey said dey would make some note, and refund da damn bre'd. De next mond dey double charged us again, so's I called told dem ah' wuz callin' an atto'ney afta' I rapped wid dem if dey dun did not refund da damn bre'd by de end uh business dat day. Slap mah fro! Much t'our amazement, dey refunded all de bre'd dey took. Ya' know? ah' guess it wuz easia' to refund 4 payments rada' dan some million dollar law suit. Man! split vote :0 (show comment) (No Subject) Repo't Commentby Magdelene @ 7:02am - Fri Jul 18d, 2008 Well, dis ah' know, so cut me some slack, Jack. ah' am kincellin' mah' AOL account today! Preach it loud, bruddah!! Preach it loud, bruddah! And ah' dink I'll be some little harsh de fust time cuz' if dey continue t'charge me, I'll be real cranky. Slap mah fro! ah' actually jimmey'd my AOL account back when most sucka's had dial-up only and plum kep' it when ah' gots DSL wid anoda' provider. Ah be baaad... Mah' e-mail account wuz bein' used in mah' business and it wuz plum easia' to keep it. Man! Dey charge me da damn minimum and ah' do watch mah' account and know dey only charge once puh' mond but dis sto'y gots convinced me ah' need t'cancel once fo' all. Not sho' man ah' wanna continue t'cut my bre'd t'a company wid less dan hono'able practices. I do not look fo'ward t'my call today t'some sucka in India who gots'ta not dig it most uh whut ah' say! Right on! ditto :+2 (show comment) Judgin' fum de multiple... Repo't Commentby xophrame @ 8:59am - Fri Jul 18d, 2008 posts on NOT bein' able t'free yo'self fum AOL - Good Luck. Ya' know? It sounds likes youse in fo' some haidache fo' some few monds o' years. (show comment) Shaun gots'ta bust his heart when he hears ya' is cancellin'...... Repo't Commentby Flossee @ 11:56am - Fri Jul 18d, 2008 ....no, neva' mind. He wo'ks fo' AOL and knows dat kincellin' be not an opshun. split vote :0 (show comment) De problem in dis situashun is.... Repo't Commentby Dennis J. @ 7:05am - Fri Jul 18d, 2008 not dat da damn lady left da damn accounts jimmey fo' 10 years. De problem be dat AOL makes it so's hard fo' some consuma' to opt out uh de service. Acco'din' t'de terms uh service, AOL should stop chargin' yo' account AS SOON AS dey is notified dat ya' wanna kincel. Fact be in many situashuns dey duzn't. ah' wonda' if de rap rod agent be penalized fo' some cancellashun since dey try so's hard t'talk ya' out uh it and sometimes plum plain old duzn't process de kincellashun. I've been in similar situashuns where ya' use da damn "convenient" kincellashun upside de phone. But dey duzn't process it. Man! You's uh course would not know it dun didn't dig processed until de next mond when de charge hits yo' card. Den dey say "I duzn't know whut happened--I assho' man ya' yo' account be set t'be kincelled". But den again de next mond ya' dig charged. Now ya' is mad and escalate beyond da damn phone agent. Man! Dey now challenge ya' t'prove wid date, time, and agent ya' rapped wid o'iginally t'cancel de account so's dey kin review deir rap rod reco'ds. Even if ya' kin provide dose details fum 2-3 monds ago, dey mosey on down back afta' anoda' week o' two and say dey could not find any reco'd uh dis happenin'. Best course uh acshun? NEVER do de free trial. Fo' nuthin. If ya' do kincel upside de phone, MAKE SURE ya' dig de date, time, and agent dojigger. Furder, ax' de agent t'drow ya' written confirmashun (email o' sump'n) uh de kincellashun. ditto :+2 (show comment) Good fo' ya'! Right on! Repo't Commentby JustDinkin'OutLoud @ 7:17am - Fri Jul 18d, 2008 Maybe ya' ought t'snatch an earlia' poster's advice and reco'd da damn call. Den dey kinnot deny dat ya' called t'cancel. Just some dought. Man! Smart move and GOOD LUCK! Right on! funny :+2 (show comment) So'ry, dis wuz in response t'Magdelene above Repo't Commentby LifeIsGood @ 7:36am - Fri Jul 18d, 2008 Sometimes when ya' click "reply", yo' response digs posted as sump'n totally separate. I'm dinkin' uh gettin' Gephardt t'help me deal wid KSL on dis! Right on! :-) ditto :*** (show comment) To all uh ya' liberals who is postin'. . . Repo't Commentby Tbone75 @ 7:18am - Fri Jul 18d, 2008 How kin dis be? It's yo' little darlin' Time Warna' Inc. Co' got d' beat! (liberal hotbed) who be always declarin' dey is "takin' care uh de poo', de elderly, and da damn underprivileged"? Yeah man, dey own AOL. De previous posta' who said dat any sucka dumb enough t'still be usin' AOL deserves baaaad karma, be right. Man! But da damn real problem here be dat an olda' honky chick here wuz bailin' out ha' brat daughter's baaaad decisions (de daughta' is obviously and olda' adult), and as usual, be payin' de greata' price. It's amazin' how many sucka's in dis state is continually bailin' out deir olda' kids. (show comment) Hahahah! Right on! Repo't Commentby Roenick @ 9:12am - Fri Jul 18d, 2008 It took longa' dan ah' dought but some sucka (Tbone75) finally managed t'brin' politics into dis dread. Whut took ya' so's long, Tbone? O'Reilly go late dis mo'nin'? (show comment) I neva' watch O'Reilly Repo't Commentby Tbone75 @ 9:28am - Fri Jul 18d, 2008 Recon' it o' not, ah' find him some bit wound too tight. Man! ah' plum simply kin't stand T Warna' and da damn residue uh Ted Turna' and Jane Fonda (even dough dey've been out fo' some while). Mah' main point wuz dat ha' daughta' gots bailed out on de deal. She's de one who should be payin'. split vote :0 (show comment) AOL Repo't Commentby Rem @ 7:29am - Fri Jul 18d, 2008 1. Close da damn account and jimmey a new one. 2. AOL needs de cash flow since dey're on deir way out uh business fo' havin' such crappy service and crappy features. 3. Once dey gots bought out, it all went t'pot. Man! Problem is, if ya' simply close yo' account and duzn't pay, sometimes, credito's kin repo't ya' t'de credit bureaus and ruin yo' credit sco'es. But dey kin only do dis if ya' provided some SSN when ya' jimmey'd an account wid dem. WORD! On some different note, Countrywide's serva' would/duz often crash right when sucka's need t'make deir payments so's dat some $5 late fee be assessed so's $5 x millions uh online payments = cashflow, so cut me some slack, Jack... Dis baaaad economy gots'ta fo'ce some crappy companies t'start rippin' off sucka's if dey kin dig away wid it. Man! funny :*** (show comment) Name change Repo't Commentby Rem @ 7:31am - Fri Jul 18d, 2008 AOL gots'ta soon be knode as, dig dis: S.O.L. ditto :*** (show comment) sump'n similar happened t'me. Repo't Commentby Mrtoes @ 7:55am - Fri Jul 18d, 2008 I had AOL fo' several years....probably close t'10 years. When de time came fo' me t'cancel mah' account, dey kep' billin' me. So, ah' closed mah' bank account. Man! AOL started callin' me. Dey wuz relentless. ah' ax'ed dem t'quit callin' me. ah' told dem ah' wuz not goin' t'pay dem. WORD! EVER. Dey kep' on callin'. So's I changed mah' rap rod number. Ah be baaad... I had t'change two impo'tant doodads t'get dem off mah' back. Ya' know? I'm sho' man if dey had mah' new number, dey would still be callin' me, dree years later. Ah be baaad... Duzn't sign down fo' AOL folks....dis lady's sto'y and mah' own 'espuh'ience should be evidence enough dat dis company be not interested in de customer. Ah be baaad... split vote :0 (show comment) Mrtoes,,,,,,,,,,,,,,,,,Same 'espuh'ience wid me......... Repo't Commentby tryto'elax @ 11:11am - Fri Jul 18d, 2008 Afta' I "supposedly" closed mah' account, AOL waited 2 monds befo'e dey started draftin' all upside again. 'S coo', bro. When ah' finally contacted dem AGAIN (I wuz in Iraq and ah' had t'wait until ah' came back t'de states), dey told me, "Gee we gave ya' some FREE mond". Whut some response. Dey NEVER gave an apology and ah' plum WROTE de 4 monds uh fees off. Dey is TERRIBLE. ditto :*** (show comment) AOL gots started t'charge me again too Repo't Commentby Amos M. @ 8:13am - Fri Jul 18d, 2008 We kincelled AOL upside a year ago and dey started t'charge our credit card again fo' service. We neva' activated it no' do dey gots any info'mashun on plum who dun did. Dey wouldn't refund da damn bre'd so's we called da damn charge card company and dey reversed da damn payment but as far as ah' know AOL gots'ta still keep chargin' de account even dough we told dem t'stop. Jes hang loose, brud. I'm real at some loss here, we may gots'ta check into some class acshun law suit t'stop dem, dey're relentless! Right on! split vote :0 (show comment) (No Subject) Repo't Commentby Rem @ 8:31am - Fri Jul 18d, 2008 Ax' yo' credit card company t'issue ya' some new card, wid some new number. Ah be baaad... However, when AOL bills, dey kin drow ya' t'collecshuns/ruin yo' credit. Man! Fo' every bill dat dey drow ya', invoice dem fo' it by de same amount. Man! When ya' go t'court, ya' kin tell dem dat da damn invoice be a service charge fo' processin' inco'rect billin'. split vote :0 (show comment) Dis be de honky chicks fault. Man!.. Repo't Commentby Jason C. @ 8:30am - Fri Jul 18d, 2008 Not AOL. Dey jimmey'd de account wid AOL and agreed t'have da damn bre'd snatchn out uh ha' account. Man! Dis be a lesson t'sucka's t'know whut be comin' out uh deir account and whut it be fo'. She says it wuz ha' daughta' dat jimmey'd de account. Man! ah' say its de moms account and she be de overall responsible one fo' knowin' where ha' bre'd be goin'. Dis honky chick should only dig back bre'd fum de fust call she made tryin' t'cancel de account. Man! De fust ten years she should gots'ta pay. Slap mah fro! ditto :+2 (show comment) LOL Repo't Commentby Justin H. @ 8:49am - Fri Jul 18d, 2008 How be dis some top news sto'y? Sucka's need t'start payin' attenshun t'deir finances. End uh sto'y. Slap mah fro! split vote :0 (show comment) WOW Repo't Commentby SolarMan @ 9:14am - Fri Jul 18d, 2008 I wo'ked fo' AOL fo' 5 years and ah' wuz in de SAVES dept. Man!De job wuz t'keep sucka's fum kincelin' deir service. It wuz some job dat paid well. If ya' wuz not honest in yo' dealin's ya' gots fired. No one fo'ced dis lady t'put da damn disk in ha' Clunker ha' daughta' dun did dat fo' her. Ah be baaad... Why dun did she neva' check ha' bill? Dat be ha' fault and ha' fault alone. AOL HAD millions uh customers befo'e broadband. So'ry dat dey dun didn't call everyone uh dem and ax' "do ya' still wants' yo' AOL account". Its too baaaad dis went on fo' so's long but mosey on down on check yo' bill lady. Slap mah fro! Right now dey is givin' AOL away fo' free wid any broadband connecshun. ah' still use it everyday. Slap mah fro! Yeah dude I know how t'use google, but ah' still find AOL news and features t'be cleana' den oda' sites out dere. AOL put some lot uh sucka's t'wo'k when dey wuz here in Utah and dey suffered afta' mergin' wid Time Warner. Ah be baaad... Its too baaaad dat Steve Case wants'ed t'make movies rada' den keep his company alive, insightful :*** (show comment) Would not play de game Repo't Commentby i8uricecream @ 9:16am - Fri Jul 18d, 2008 I wuz fired fo'm AOL fo' not hangin' dis. But ah' also feel de deir costomers gots some responsablity too. 'S coo', bro. Here be how t'cancel yo' account and keep it kincled. 1. do not snatch any free offers! Right on! Dis gots'ta be offered as some way t'help ya' move t'yo' new service aldough dis be a supa fine doodad t'do. 'S coo', bro. You's gots'ta need t'call back t'cancel. Dey is only offerin' free time and not kincelin' yo' account. Man! 2 Always dig some confermashun number. Ah be baaad... Dis be real yo' account number. Ah be baaad... If ya' gots dis even if ya' dun did not kincel ya' kin say ya' dun did. De reason fo' dis be dat dey gots'ta neva' cut de account numba' unless ya' is cancled. So's Basicly yo' account numba' is yo' golden ticket. Man! IF ya' follow dis den ya' gots terminated yo' account if not it be yo' own falt. Man! Dis info be about 8 years old but it should still wo'k. Ya' know? ditto :*** (show comment) (No Subject) Repo't Commentby Jeff @ 9:52am - Fri Jul 18d, 2008 I hate t'side wid AOl but when 'esactly dun did dis lady decide she dun didn't wants' dere service? It ain't AOL's responsibility t'read ha' mind and figure out she wants'ed t'cancel. Now if she had tried t'cancel and dey dun didn't comply dat be totally different and she would deserve every penny back. Ya' know? split vote :0 (show comment) De Greatest Generashun?? Repo't Commentby raplewchildren @ 9:54am - Fri Jul 18d, 2008 Dis cracks me down.. LOL! Right on! Ten years, and she be still fightin' against it. Man! How stupid kin some sucka's be. De article makes it sound likes its impossible t'cope wid AOL and mondly billin'. ah' guess few sucka's real know how t'handle deir accounts and deir bre'd. So'ry. Slap mah fro! No sympady fum here. If dis be a memba' of de "Greatest Generashun" well, dat about says it all. Remember, she wuz only 64 when ha' daughta' set ha' up t'get screwed, so's its not likes she wuz some frail, 74 year old who gots bilked...... Caveat Empto' insightful :*** (show comment) I wo'ked fo' AOL... Repo't Commentby Bo-Jangles E. @ 10:20am - Fri Jul 18d, 2008 When dey transferred me t'Retenshuns ah' quit soon afta' a'cuz uh deir policies. Dey gots'ta do nuthin t'keep de bre'd comin' in. 'S coo', bro. Dey truly is relentless. De reps is paid bonuses fo' keepin' accounts active, avoidin' kincellashuns, givin' back bre'd. Share da damn weald? funny :*** (show comment) Well, no wonda' dey duzn't kincel! Right on! Repo't Commentby Darvell H. @ 11:44am - Fri Jul 18d, 2008 So, whut, if ya' is an AOL employee and ya' agree t'cancel de service fo' some customer, and ya' duzn't, den ya' dig some kickback uh whut dey collect fum dat customer? Wow, sweet deal. troll :-1 (show comment) Remember Repo't Commentby Hardwo'kinTechie @ 10:30am - Fri Jul 18d, 2008 Gettin' AOL makes ya' SOL. ditto :*** (show comment) AOL LIED and STOLD bre'd fum mah' account too. 'S coo', bro........ Repo't Commentby tryto'elax @ 10:49am - Fri Jul 18d, 2008 Befo'e ah' tried t'cancel mah' service, ah' had heard all uh de ho'ro' sto'ies. ah' figured, ah' would follow de rules and kincel. ah' wuz goin' t'Iraq. Ah be baaad... ah' sold mah' crib, mah' clunker and ah' had no rap rod line. ah' called AOL and dey told me,,"No problem, we gots'ta stop de service and ya' owe nodin'". ah' ax'ed dem again, "Is you SURE ya' gots'ta close mah' account and QUIT draftin' de bank account"? Dey said, "no, problem". ah' went t'Iraq. Ah be baaad... Knowin' how AOL LIES t'deir cunstomers, ah' continued t'monito' mah' bank. Ya' know? Dey DIDN'T draft da damn next mond, BUT, dey dought dey wuz smart and dey startin' draftin' again TWO monds later. Ah be baaad... ah' could do NOTHING until ah' returned t'de states 4 monds later. Ah be baaad... Afta' several mo'e calls, ah' NEVER received an APOLOGY. ah' neva' received some REFUND. Dey make me sick and dey LIED and LIED t'me. While in Iraq, ah' had mo'e t'wo'ry about dan AOL STEALING fum mah' bank account every mond. ah' can't stand AOL.....Dey make me wanna drow down! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!............ (show comment) Do ya' STILL dink AOL........ Repo't Commentby Flossee @ 12:14pm - Fri Jul 18d, 2008 ....is such some great company, Shaun? De sucka's who comment on dis bo'd is a TIny po'shun uh all de sucka's who gotsbeen ripped off by AOL. troll :-2 (show comment) In dis particular case, Repo't Commentby Shaun @ 11:12am - Fri Jul 18d, 2008 Wid all due respect t'all de previous posts, it would appear dis topic be gettin' some little off track. Ya' know? In dis case, some very supa fine lady and/o' ha' daughta' signed down fo' two separate AOL accounts. Rememba' dat she gots allowed da damn charges, which ah' dink gots been estimated t'de tune uh $60/mond, t'continue fo' de betta' part uh ten years. Dis absolutely shows an acceptance on de part uh de customer. Ah be baaad... You's duzn't arbitrarily gots any large deducshuns occur mond afta' mond widout accountin' fo' dem, and da damn transacshuns on any bankin' account fo'm should be at least somewhut detailed. Not knowin' why de debit wuz occurrin', wouldn't any sucka contact deir financial institushun when de fust started seein' such transacshuns snatch place? When it mosey on down right waaay down t'it, some service provida' has no obligashun eida' legally o' edically t'contact some consuma' and "double-check" deir decisions. Just cuz' she had two accounts o' de accounts wuz not bein' used wuz not da damn responsibility uh de service provider. Ah be baaad... Dat wuz all de responsibility t'de consumer. Ah be baaad... As fo' de individuals who claim dey gots had some difficult time kincelin' deir AOL accounts, o' wo'se yet, dose dat gots had problems kincelin' service fum multiple companies, ya' should all be some little mo'e accurate in yo' reco'd keepin'. If ya' kincel some service, do so's in writin'. Keep copies and da damn request and proof uh contact. Man! If need be, contact yo' financial institushun wid de suppo'tin' documentashun. It real ain't dat difficult, but it duz require effo't and dig itin' on de part uh de consumer. Ah be baaad... I wouldn't at all disagree dat it would be supa fine if any such company made it easia' to kincel, but as long as dey do not, dere is oda' ways much betta' at kincellashun uh a service and dey is always documented. Dere is also dose who gots had some difficult time usin' de service. Dis be way off de topic uh de sto'y, but realize dat, say, fo' every brand uh clunker dere is sucka's who "swear by" as well as "swear at" de brand. De same doodad kin apply t'large ISPs and oda' technical honky codein'. No one should disagree dat dere is many facto's which allow some honky code t'run propuh'ly, only some few uh which be de honky code's codin'. Den dere is dose who gots wo'ked fo' some company which, afta' bein' separated fum de employer, likess t'infa' de employa' wuz hangin' sump'n wrong o' unedical. Dis issue be mos' self-'splanato'y, but please dig it dat da damn fact ya' is separated fum some previous employa' is absolute cause fo' claimin' such behavio'. Mah' dig itin', as some sucka gots already stated above, dat retainin' sucka's unedically be absolutely against da damn company's policy and kin result in terminashun. In any case, baaaad reco'd keepin' should remove any such concerns. In dis particular case, de customa' signed down fo' two accounts and maintained dem fo' approximately ten years. De service provida' actually went way overbo'd wid givin' de customa' several monds uh refunds. Dis should absolutely be commendable and shows some great deal uh baaaad customa' service. puh'suasive :*** (show comment) It's some shame dat some customa' needs t'close deir account, change deir rap rod number, and move out uh de country, just. Man!.. Repo't Commentby tryto'elax @ 11:49am - Fri Jul 18d, 2008 Even afta' AOL assho' mand me dat dey would END de account and STOP de draftin', ah' continued t'monito' dem. WORD! Dey skipped one mond, and den dey started da damn draftin' again. 'S coo', bro. At dat time ah' wuz in Iraq. Ah be baaad... ah' could not contact dem again until ah' wuz back in de states. When ah' returned t'de states and contacted dem dey said,,,"Yeah ah' see where ya' kincelled 4 monds ago,,,Gee, we gave ya' some free mond". ah' wish ya' could gots listened t'my conversashun wid dem de day ah' cancelled. ah' wuz real, real, clear, ah' wuz kincellin' and goin' t'Iraq, PERIOD. De sweet little goat on de oda' end uh de line kep' assurrin' me,,"No problem", We gots'ta cancel and end da damn draftin'". ah' kep' makin' it real, real clear. Ah be baaad... PLEASE END THE ACCOUNT AND STOP THE DRAFTING. (show comment) Optin' out. Man!.. Repo't Commentby Landmine0 @ 11:16am - Fri Jul 18d, 2008 Well, Orrin loves dis "baaaad fo' business" kind'a consuma' abuse. Maybe when de Dem's dig some majo'ity it gots'ta change. (show comment) (No Subject) Repo't Commentby denook @ 11:21am - Fri Jul 18d, 2008 Dont cut puh'mission fo' sucka's t'use yo' checkin' account online! Right on! make dat daughta' start payin' ya' back fo' usin' yo' bre'd ditto :*** (show comment) Utah needs some Prayin' on de Elderly law ! Right on! Repo't Commentby abrakadabra @ 11:24am - Fri Jul 18d, 2008 When mah' moda' wuz real ill and out uh ha' mind, she left all she owned t'de Mo'mon church. Lop some boogie. When we tried t'stop ha' decision, dey brought big gun lawyers t'FORCE HER TO GIVE UNTIL IT HURT. THEY WON. WE ARE STILL APPEALING. UTAH DEFINATELY NEEDS A PRAYING ON THE ELDERLY LAW..AND SOON. ditto :*** (show comment) AOL crooks Repo't Commentby TeleMark @ 11:29am - Fri Jul 18d, 2008 I had some similar issue mah' daughta' signed down fo' de 30day trial and da damn fun began, so's I closed mah' account, den de harassment started dey sent delinquent notices dreatenin' t'ruin mah' credit it went t'collecshun agencies wuz ho'rible took some time t'get dem off mah' back, and cost some few hundred dollars also. 'S coo', bro. dese dude's is a bunch uh crooks .. stay away fum AOL at all costs. (show comment) TELEMARK....................Dito, Dito, Dito Repo't Commentby tryto'elax @ 11:55am - Fri Jul 18d, 2008 I still rememba' de wo'ds AOL used,,,"Yeah man, Sir we is cancellin' yo' account and ya' owe NOTHING. We gots'ta NOT be draftin' yo' account no mo'." ah' dun didn't even recon' dem den. 'S coo', bro....Dey dun didn't draft da damn next mond, however, as soon as dey dought ah' had fo'gots about dem, dey started draftin' AGAIN. ah' had told dem ah' wuz goin' t'Iraq and ah' had no clunker and no rap rod line.........Whut some bunch uh crooks! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Right on! ditto :*** (show comment) Dis be News? and Pres. Bush's Impeachment Hearin's Igno'ed? Repo't Commentby Snow FlakeA @ 11:52am - Fri Jul 18d, 2008 Why gots KSL not repo'ted dat yesterdy (June 17) de Crib Judiciary Committee Chairman Raz'tus Conyers, Jr. Ah be baaad... announced dat, on July 25, de Crib Committee on de Judiciary gots'ta hold some hearin' on de Impuh'ial Presidency uh Geo'ge W. Bush and possible legal responses. Acco'din' t'de Congressional Quaterly's CQToday. Slap mah fro! De Congress voted t'hold dese hearin's. De final vote wuz: Yea 238 - Nay 180. De Committee be 'spected t'examine some range uh legal and legislative responses t'allegashuns uh administrashun misconduct and deir 'espansion uh executive branch power. Ah be baaad... To watch some video about dis, go to, dig dis: http, dig dis://www, so cut me some slack, Jack.ya'tube.com/watch?v=Sz1xFCST_tg THIS be NEWS everyone! Right on! And it ain't bein' repo'ted (show comment) AOL, Of Course Repo't Commentby Michael S. @ 11:52am - Fri Jul 18d, 2008 Dis be why, 8 years ago, ah' went wid SBC, now AT&T. ah' had t'spend 30 minutes plum waitin' t'get mah' account kincelled drough dem. WORD! Dat wuz afta' havin' t'stop payments dat wuz bein' snatchn out twice in some mond. De 30 day free marketin' ploy, be to dig ya' t'use some credit card in de fust place. Dey is wo'se dan MCI as far as customa' service, and dat be not sayin' much, since MCI gots gone bankrupt. Man! (show comment) In upside 30 years uh hangin' business wid "reputable" companies, ah' have NEVER Repo't Commentby tryto'elax @ 12:08pm - Fri Jul 18d, 2008 'sperienced da damn "lies" and "deceit" dat AOL 'eshibited t'me. Dey actually committed deft towards me. ah' do many transacshuns wid companies drough bank drafts. ah' have NEVER had da damn difficulty dat AOL created. ah' do not wanna associate wid ANYONE connected wid AOL. Please keep dese sucka's away fum me.....I refuse t'associate wid dose types uh sucka's. Please note dat KSL strives t'be some family-homeyly web site, so's please keep de language clean when ya' add yo' comments. We reserve da damn right t'accept o' reject any message. Danks. You's is not logged in. 'S coo', bro. You's gots'ta be logged in t'post some comment. Man! De Fine Print, dig dis:By submittin' any content fo' postin' ya' acknowledge and agree t'de followin': KSL may, in its sole discreshun, accept, reject, censo', modify, o' remove any postin' widout yo' consent and fo' any reason o' no reason. 'S coo', bro. You's is solely responsible fo' de content ya' submit. Man! You's gots'ta not post content dat (1) violates de copyright, trademark, patent o' oda' intellectual propuh'ty right uh any dird party, (2) be libelous, defamato'y, obscene, o' abusive, (3) violates some dird party's right t'privacy, o' (4) be oderwise unlawful, distasteful, o' inappropriate. 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Old 07-19-2008, 12:50 AM #7 (permalink)
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hey now, don't fuck up this awesome thread with that kind of negativity
s'in my d is far from a negative thing.

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Old 07-19-2008, 12:51 AM #8 (permalink)
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this thread gave me herpes

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Old 07-19-2008, 12:52 AM #9 (permalink)
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see?

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Old 07-19-2008, 12:54 AM #10 (permalink)
sickbadthing
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Originally Posted by noyen View Post
shit fuckers kin type! Right on! Disgustin'! Right on! Repo't Commentby Victo' J. @ 10:23pm - Du Jul 17d, 2008 if dat wuz me,I would gots closed da damn bank account,Aol keeps scimmin' dis lady's account. Man! shame on AOL! Right on!Sick sucka's,sick company. Slap mah fro! ditto :***4 (show comment) steala' beware Repo't Commentby Lowell F. @ 10:31pm - Du Jul 17d, 2008 ain't dat da damn same ole sto'y? Vonage rap rod service duz de same doodad. Sign down... dey start billin'... den ya' gots'ta make sho' man yo' internet high speed provida' is compatable t'Vonage. If it ain't ya' play he! Preach it loud, bruddah! digtin' some refund. Youse on de rap rod wid dem fo' 2 hours t'get disconnected. And da damn sucka's ya' rap t'are likes Pakistani and ya' kin't dig it dem. WORD! Let's 'espo't some mo'e American jobs overseas shall we? AOL service be de same way 'sept it's in India. WORD! ditto :+21 (show comment) Yeah, but Repo't Commentby Mr_neo @ 12:30am - Fri Jul 18d, 2008 I feel fo' de lady, but mosey on down on. 'S coo', bro... ya' go 10 years not knowin' whut youse payin' bre'd fo'? Dat seems t'indicate dat maybe da damn lady dun didn't gots some clue whut she wuz hangin' o' whut she wuz rappin' about. Man! Companies need t'have great customa' service, but at da damn same time, consumers need t'be intelligent enough t'know whut dey're hangin' too. 'S coo', bro. Glad she gots sump'n back at least. Man! ah' dink she should put ha' daughta' on de hook here fo' part uh it, since da damn daughta' supposedly set it down wid ha' bank account, and neva' took care uh it. Man! Dere's plenty uh blame t'go around t'everybody involved in dis. insightful :***1 (show comment) In mah' yunga' years... Repo't Commentby Vinney @ 8:07am - Fri Jul 18d, 2008 I wo'ked call centers fo' 2 different credit card companies. One issued bod Visa and Mastercards, and da damn oda' wuz Discova' Card. ah' can't tell ya' how often dis wuz some problem wid AOL. Sucka's would gots deir card numbers changed (similar t'if ya' lost yo' card o' had it stolen) upside AOL not kincellin' deir account afta' multiple request. Man! Sometimes AOL would still find some way t'push drough charges on deir close card number. Ah be baaad... It wuz ridiculous. ditto :+8 (show comment) it be incredible Repo't Commentby Realitycheckplease @ 8:44am - Fri Jul 18d, 2008 dat any sucka would wants' AOL in de fust place, afta' all de complaints. Do ya' wanna know whut be wo'se. Try t'get rid uh de AOL software fum yo' clunker, AOL be likes some virus. ah' have tried t'help homeys dig rid uh it and it gots trojan likes capibilities, it be awful. disagree :-6 (show comment) Charges on some closed account? Repo't Commentby Shaun @ 9:28am - Fri Jul 18d, 2008 Wouldn't allowin' charges drough on some closed card be da damn fault uh de charge card company? It seems fine simple dat if de account be closed, dere would be no way "pushin' deir way drough". Eida' de transacshun centa' dun did deir job o' dun didn't. Man! If dey allowed some charge on an oderwise closed account, de fault would seem t'lie wid de charge card company. Slap mah fro! ditto :*** (show comment) fault uh de charge card company? Repo't Commentby Vinney @ 9:52am - Fri Jul 18d, 2008 are ya' kiddin'? sho' manly it wuzn't AOL's fault fo' 'esploitin' some backdoo' process dat be dere fo' oda' reasons... gimme some bust. disagree :-3 (show comment) Just some dought. Man! Repo't Commentby Shaun @ 9:23am - Fri Jul 18d, 2008 If ah' dig it ya' comment co'rectly, ya' infa' dat ya''ve had da damn same problem wid not plum one, but two different companies. Sho' manly by de time ya' had da damn problems wid issues wid de fust company, ya' would gots been mo'e protective wid de second. Widout knowin' de specifics in eida' case, havin' such ongoin' problems, one may conclude da damn issue be not wid de company but wid de usa' o' consumer. Ah be baaad... split vote :0 (show comment) Vonage? Try ACN! Preach it loud, bruddah! Repo't Commentby DAbel @ 10:20am - Fri Jul 18d, 2008 You's dink dats baaaad try ACN! Right on! Dey tout da damn same 24.95 o' whuteva' cost and dere big doodad be "It's free t'try"! Right on! Whut dey fail t'tell ya' be dat dere be still local fees and taxes which be one uh de reasons yo' regular rap rod bill be higha' also added t'deir final cost. Man! Mah' Broda' tried dem out and found his bill t'be HIGHER dan it wuz befo'e. Now de clincher, Yeah man, it be FREE t'try, but whut dey duzn't tell ya' be it cost upside a hundred dollars t'quit and go back t'yo' old carrier! Right on! If it sounds too baaaad t'be true, it probably is. ditto :+2 (show comment) $100 t'quit? Repo't Commentby Darvell H. @ 10:53am - Fri Jul 18d, 2008 No, plum sign down fo' some fool new, so cut me some slack, Jack. Duzn't cost t'quit. Man! disagree :-17 (show comment) Closin' de account? Repo't Commentby Shaun @ 10:33pm - Du Jul 17d, 2008 I'm not sho' man closin' de account would do some great deal. Dat is, de big argument here be all de charges she gots had debited fo', not plum one but, two accounts upside several years. Sidin' wid de consuma' fo' de sake uh bein' some consuma' is some dangerous route. As some consumer, sucka's need t'dig it and control deir finances better. Ah be baaad... Not dat da damn sto'y be not unfo'tunate, but AOL be hardly t'blame. ditto :+6 (show comment) Shaun Repo't Commentby Suppuh'Isaac @ 7:20am - Fri Jul 18d, 2008 You's've obviously neva' tried t'cancel an AOL account. Man! All new clunkers usin' some windows opuh'tin' system mosey on down wid free trial puh'iod internet subscripshuns. ah' signed down fo' de AOL trial. Didn't likes it and derefo'e dun didn't wants' it afta' de trial puh'iod. To kincel, one be on de rap rod fo' hours wid an unreasonably agressive customa' retenshun group. Jes hang loose, brud. Unreasonable ain't even de wo'd. Impossible fits better. Ah be baaad... Trust me, even dough it's some pain, closin' yo' bank account and openin' some new one be easier. Ah be baaad... FYI... freecreditrepo't. Man!com be de same way. Slap mah fro! Dey is very sly in de setup process. If ya' eyeball every little wo'd, (ya' know de stuff in size 2 font dat goes on fo' umpteen pages) ya' gots'ta find out dat ya' is signin' down fo' some mondly service. De fact dat da damn fust repo't be de only free repo't be actually real clear. Ah be baaad... When ah' wuz billed fo' ongoin' service and called down t'find out why, ah' learned dat da damn subscriba' by default be sin'ed down fo' continued service. It wuzn't sump'n ah' actually selected mah'self by clickin' some box. Slap mah fro! Somewhere in all dat fine print wuz some little box dat ah' could gots checked t'not receive continued service. It's some joke. De choice t'continue o' decline future service should be conspicuously placed wid de default bein' dat dere be no continued service unless ah' click de box. Slap mah fro! Not da damn opposite. ah' refuse t'cut my business t'companies dat employ such tactics. ah' finally kincelled da damn card it wuz bein' billed t'as kincellin' drough customa' service wuz some pain. 'S coo', bro. funny :***5 (show comment) Give AOL some credit. Man!.. Repo't Commentby xophrame @ 7:43am - Fri Jul 18d, 2008 All dose CD's dey sent out wuz de best free targets dat we used at da damn outdoo' range. It also made da damn ground out dere all fine and shiny. Slap mah fro! ah' also dink dose doodads could also magically reproduce if ya' left two uh dem in close proximity t'each oder. Ah be baaad... Danks AOL, de targets wuz fun. 'S coo', bro. Love, Neva' been on AOL, NEVER will. ditto :***2 (show comment) BS! Right on! Repo't Commentby Legal Eagle @ 8:13am - Fri Jul 18d, 2008 Fust, as t'AOL, dere be no need t'stay on de line and play deir game. No means no. 'S coo', bro. You's say ya' wanna kincel. If dey duzn't comply ya' tell dem ya' wanna kincel, and dat as uh dat day ya' gots'ta instruct da damn bank t'stop processin' de debits and dat ya' is now hangin' down. If anoda' payment be processed, ya' call de FTC. Dis honky chick gots no one t'blame but herself. She let ha' daughta' use ha' bank account, strike one. She dun didn't pay attenshun t'ha' account statements, strike two. 'S coo', bro. She allowed dis t'go on fo' 10 years, strike dree. As fo' yo' sto'y wid freecreditrepo't. Man!com, same sto'y. Slap mah fro! It be quite clear in everydin' I've seen fum dem dat digtin' de free credit repo't requires subscripshun t'deir service. No quesshun about it. Man! De fact dat ya' missed it indicates ya' need t'pay closa' attenshun as well. De onus be on ya'. ditto :+3 (show comment) Legal Eagle Repo't Commentby Suppuh'Isaac @ 9:46am - Fri Jul 18d, 2008 Yo' comment be written as dough it be contrary t'my opinion. 'S coo', bro. Everydin' ya' disagree wid, ah' readily admitted. Eyeball again. 'S coo', bro... ah' readily admitted dat dey made it clear de continued mondly service wuz not free. You's say dat da damn free credit repo't requires some subscripshun. Maybe dat's whut ya' is seein' now, so cut me some slack, Jack. When ah' o'dered mah' free credit repo't in fall '06 (and immediately tried t'cancel once ah' saw de fust charge)dat wuz not da damn case. It wuz some choice dat dey made fo' de consumer. Ah be baaad... De consuma' had t'find da damn buried and hidden box and unselect da damn subscripshun Youse right on anoda' point. Man! ah' dun didn't eyeball all dat fine print t'find where ah' wuz supposed t'decline da damn mondly service. ah' admitted dat also. 'S coo', bro. (It's called selective neglect. Man! We's rappin' about some $10 puh' mond subscripshun, not some crib purchase.) But dat only furda' serves t'prove mah' point. Man! One should NOT gots'ta eyeball de fine print t'NOT steal sump'n. It's also some matta' of edics and customa' homeyly business practices. Dis practice may be legal (ya''d know fo' sho' man), but it certainly ain't edical o' customa' homeyly. Slap mah fro! Yo' an atto'ney ah' presume based on yo' dojigger. I'm not an atto'ney, but ah' know about da damn reasonable joker concept. Man! Much uh de law be based on whut be reasonable. Eyeballin' fine print t'find where ah' decline some $10 service be not reasonable. split vote :0 (show comment) Good points! Right on! Repo't Commentby Darvell H. @ 11:00am - Fri Jul 18d, 2008 I had some problem wid some recurrin' product likes dis once. It wuz fum one uh dose infomercials, which ah' should NEVER gots called on. 'S coo', bro. I gave 'em mah' initial bre'd, den decided deir claims wuz 'esagerated, and decided not t'do nuthin wid it. Man! Den ah' started digtin' billed on mah' credit card, which ah' neva' recon' ah' had audo'ized. ah' called dem and dey said dat since ah' wuzn't usin' deir honky code t'make me (and dem) bre'd, dat mah' account required some montly maintenance fee. Whut de heck? I told dem t'snatch de charge off and dey kep' tryin' t'get me t'continue. ah' finally told dem dat ah' had NOT audo'ized da damn credit card charge and if dey dun did not snatch it off, ah' would contest da damn charge wid mah' credit card issua' and stash some complaint uh fraud against dem. WORD! Dey immediately stopped deir sales pitch and agreed. De charge wuz removed and dun did not occur again. 'S coo', bro. (show comment) Wow! Right on! Repo't Commentby Darvell H. @ 11:46am - Fri Jul 18d, 2008 Waaay coo', Shaun trolled me! Right on! insightful :+2 (show comment) alternative t'freecreditrepo't. Man!com Repo't Commentby S.L.C. Ut @ 8:38am - Fri Jul 18d, 2008 A couple uh years ago, some law wuz passed requirin' all dree agencies t'provide consumers wid one free credit repo't some year. Ah be baaad... De site dat wuz setup t'do dis be annualcreditrepo't. Man!com. WORD! I've used it, and yeah man dey try t'upsell ya', but no subscripshun be necessary. Slap mah fro! Dey ain't allowed t'on yo' free annual repo't. Man! insightful :*** (show comment) I had da damn same doodad happen. 'S coo', bro.... Repo't Commentby Harley Maiden @ 9:33am - Fri Jul 18d, 2008 Bod AOL and Free credit repo't. Man! AOL charged me twice some mond befo'e ah' caught it, and ah' neva' even received mah' free credit repo't, but wuz billed fo' it fo' 6 monds after. Ah be baaad... It wuz 'estremely difficult t'get any bre'd back o' kincel..... disagree :-7 (show comment) Mo'e dan one company? Repo't Commentby Shaun @ 9:44am - Fri Jul 18d, 2008 I'm surprised t'any sucka who claims t'have had problems wid MORE dan one company. Slap mah fro! It sho' man would imply dat da damn fault lies wid de consuma' and not da damn service provider. Ah be baaad... ditto :+4 (show comment) You's obviously dun didn't do yo' cribwo'k Suppuh'Isaac Repo't Commentby JH @ 9:34am - Fri Jul 18d, 2008 freecreditrepo't. Man!com be de wrong site t'go to. 'S coo', bro. You's should uh gone t'annualcreditrepo't. Man!com. WORD! Dey cut ya' yo' annual repo't fo' free and no automatic sign downs. Dis brin's down some baaaad point. Man! Duzn't any fool eva' do deir cribwo'k no mo'. I'm not blamin' dis poo' lady cuz' she duzn't use da damn internet but ANYBODY wid de internet should know not t'install AOL software. Just google AOL complaints and see whut pops down. Befo'e ah' purchase nuthin, o' sign down wid any company, ah' see whut oders say about deir service. It's plum common sense nowadays. disagree :-4 (show comment) Consider. Ah be baaad..... Repo't Commentby Shaun @ 9:47am - Fri Jul 18d, 2008 You's gots'ta consider, JH, dat dere is also dousands uh sucka's who use AOL dat enjoy deir service. ditto :+6 (show comment) Obviously Repo't Commentby Tarken @ 10:09am - Fri Jul 18d, 2008 Shawn gots bought 'estensive stock in AOL. Why else whould ya' defend da damn devil? troll :-4 (show comment) In dis particular case, Repo't Commentby Shaun @ 9:39am - Fri Jul 18d, 2008 If ah' dig it ya' comment co'rectly, ya' infa' dat ya''ve had da damn same problem wid not plum one, but two different companies. Sho' manly by de time ya' had da damn problems wid issues wid de fust company, ya' would gots been mo'e protective wid de second. Widout knowin' de specifics in eida' case, havin' such ongoin' problems, one may conclude da damn issue be not wid de company but wid de usa' o' consumer. Ah be baaad... Look, de simple trud be dat, sho' man dey duzn't wanna loose yo' account and kincellashun uh de account should be simple. Havin' some box checked o' not checked as some default be not as problematic t'de consuma' if de snatch de time t'read whut dey is agreein' to. 'S coo', bro. Cancellashun uh an account kin be plum as simple as long as de consuma' makes sho' man t'keep accurate reco'ds and wisely puts such notificashun in writin'. In dis particular case, however, de customa' subscribed t'two accounts and allowed da damn deducshuns t'occur fo' de betta' part uh a decade. Dis alone infers acceptance t'de terms uh de agreement. Man! ditto :+5 (show comment) True Repo't Commentby Jeff H. @ 8:29am - Fri Jul 18d, 2008 #1 She should gots gots ha' daughta' who jimmey'd 2 accounts wid AOL helpin' her. Ah be baaad... #2 She should gots some sucka lookin' upside ha' bills, and statements each mond. It be clear she duz not and gots not da damn abilitys t'do dis. #3 ah' cancelled mah' AOL account widout ANY problems simply on de web. Co' got d' beat! Sucka's dig demselves into dese problems and den feel likes some victum. WORD! She clearly be and dis wuz started by allowin' ha' daughta' access t'ha' back info, and den not havin' de skills t'clean it down. ditto :*** (show comment) A-O-He! Preach it loud, bruddah! Repo't Commentby Dilbo @ 11:31pm - Du Jul 17d, 2008 Dere's some reason it's pronounced as above! Right on! If ya' wants' Internet service, dig some "REAL" ISP, not dis make recon' carrier. Ah be baaad... disagree :-6 (show comment) "Real ISP" Repo't Commentby Shaun @ 11:53pm - Du Jul 17d, 2008 I would likes t'know whut ya' consida' a real ISP. If ya' duzn't likes dem o' deir service fo' one reason o' anoder, dat may be one doodad. In dis case, dey is an ISP as dey do provide internet service. ditto :+5 (show comment) AOL Repo't Commentby Wil H. @ 6:47am - Fri Jul 18d, 2008 AOL be fo' dose who wants' de ease uh havin' an ISP widout havin' t'learn some few skills. AOL makes it easy t'search on de web. Co' got d' beat! However, AOL duz scam ya' fo' de 'estra doodads dey put on deir site. ah' have found it some lot easia' to be wid some local company dat gives me access t'de web widout havin' t'navigate deir website. Besides ah' now am able t'recieve mah' mail widout AOL decidin' who kin o' kin't drow me mail. ah' get t'make dat choice and it be very refreshin'. ah' also pay less dan t'dese companies dan ah' eva' dun did t'AOL. AOL be nodin' mo'e dan some bunch uh crooks who steal bre'd fum ya' and den offa' ya' some few monds back. Ya' know? Sucka's should find some reliable serva' onstead uh de scammers AOL. ditto :+6 (show comment) who be real responsible? Repo't Commentby Cindy B. @ 4:55am - Fri Jul 18d, 2008 I do feel fo' dis lady. Slap mah fro! She probably had no real knowledge uh de charges t'ha' account. Man! However, at da damn time ha' daughta' signed on t'AOL, ya' had t'provide some bank account o' credit card, even fo' some free trial. Why dun did ha' daughta' use ha' moder's account info'mashun? And, if ha' daughta' had ha' puh'mission, why dun didn't ha' daughta' follow down t'make sho' man de account wuz actually kincelled? De daughta' bears responsibility here. I've been on AOL fo' de majo'ity uh de last 10 years and I've neva' had some problem wid dem, even when I've called dem t'cancel mah' accounts. troll :-11 (show comment) (No Subject) Repo't Commentby Fuh'rinasaul20 @ 5:21am - Fri Jul 18d, 2008 de one responsible be high gas prices. and how do ya' let charges likes dat go on fo' so's long. What it is, Mama!.. ah' dink she owes de public fo' bein' so's dumb and makin' us eyeball dis as top uh de news. ditto :+4 (show comment) We need much betta' customa' service acshun in whut we say, and in our acshuns! Right on! Repo't Commentby B Happy 4 Eva' @ 5:39am - Fri Jul 18d, 2008 De lady needs t'get wid de oda' consumers dat feel ripped off (and dat shouldn’t be too hard t'do), and dig dem t'pay de full amount dey owe. Dey need t'pay her. Ah be baaad... Many big companies dink dey kin dig away wid dis crap and dey fo'get dat da damn customa' is de one payin' deir bills! Right on! split vote :0 (show comment) (No Subject) Repo't Commentby Legal Eagle @ 8:18am - Fri Jul 18d, 2008 Why do dey need t'pay her? Where be de liability fo' ha' own lack uh responsibility? ditto :*** (show comment) I agree Repo't Commentby AJigga fum Mah'space @ 9:09am - Fri Jul 18d, 2008 She should gots closed ha' account years ago. 'S coo', bro.. and lettin' it go dat long and plum assumin' dey wuz bank fees.. mosey on down on. 'S coo', bro. She's lucky she gots $500 out uh it. Man! split vote :0 (show comment) Dink about it, do Repo't Commentby Darvell H. @ 11:06am - Fri Jul 18d, 2008 I recon' ya' is right, it wuz ha' responsibility as some consuma' to know whut she wuz payin' fo'. But why dun did AOL offa' $500? Dey dun didn't gots any liability, but it shows us sump'n, ah' dink. Ya' know? AOL KNOWS about dis problem and dey wants' news coverage uh it t'GO AWAY. Dey probably collect dousands uh times mo'e dan $500 puh' mond plum on do'mant accounts. Dey kin test fo' do'mant accounts. ah' mean, real, if some fool duzn't log in fo' ten years? Yeah, dey know, so cut me some slack, Jack. Still, it's de consumer's responsibility, but AOL knows about da damn problem and dey likes it. Man! ditto :+2 (show comment) paulsaul20 Repo't Commentby *LJ* @ 10:13am - Fri Jul 18d, 2008 nobody be MAKING ya' eyeball dis article...o' is dey?? ditto :***2 (show comment) AOL Repo't Commentby Wil H. @ 6:26am - Fri Jul 18d, 2008 I had AOL at one time and digtin' dem t'cancel an account be mos' impossible. ah' cancelled mah' account 3 times and dey NEVER had some reco'd uh my account bein' kinceled. ah' had t'cancel mah' credit card t'get dem t'stop and even den dey sent mah' account t'collecshuns. AOL duz not likes t'have sucka's leave dem and dey gots'ta do nuthin t'keep ya'. Once some member, always some member. Ah be baaad... ah' am sho' man dat dis ladies daughta' cancelled da damn account, AOL plum refused t'document it as if dey gots no reco'd, den ya' neva' cancelled it. Man! Dey keep real poo' reco'ds t'prove dat ya' neva' contacted dem. WORD! ah' would not Recon' AOL on nuthin dey say about dis account. Man! funny :+2 (show comment) AOL 'esecs should DIAF Repo't Commentby markharr @ 8:59am - Fri Jul 18d, 2008 When dis company inevitably fails dey should make it some nashunal holiday. Slap mah fro! offtopic :-2 (show comment) So's dis be news? Repo't Commentby Frank C. @ 9:12am - Fri Jul 18d, 2008 So's dis be news and when Comcast terminates Internet accounts uh Salt Lake Valley residents it's not? KSL gots a real screwy sense uh whut's news. But dat's ok. Ya' know? Dey wuz scooped by Fox 13 AND Gephart along wid Wuzhin'ton Post, Boston Globe and da damn New Yo'k Times. www, so cut me some slack, Jack.comcastissue.blogspot. Man!com Oh and it looks likes we's digtin' Fiba' to de Node (not da damn crib) drough Qwest. Man! But uh course I'm still rootin' fo' Utopia fiba' to de crib. Now if only West Jo'dan would finally join as some NON Pledgin' member. Ah be baaad... At least dat would dig de ball rollin'. Regards ditto :***3 (show comment) I would gots sued dem fo' de full $6,037 plus punitive damages Repo't Commentby SamBecks C. @ 10:24pm - Du Jul 17d, 2008 AOL needs t'be punished. disagree :-3 (show comment) Curiously Repo't Commentby Shaun @ 10:29pm - Du Jul 17d, 2008 Curiously, on whut grounds? Permission wuz given years ago fo' de account t'be debited. Chargin' de account went on fo' years. How would goin' t'court solve nuthin oda' dan ya' sayin' "I'm suin' dem". Intelligently, de only doodad ya' would gots been out be de court costs and servin' fees. And if ya' intend on suin' fo' de full amount, ya' won't be hangin' so's in some small claims court. Man! You's betta' be prepared t'pay fo' legal council. ditto :***0 (show comment) I doubt it Repo't Commentby JustDinkin'OutLoud @ 11:33pm - Du Jul 17d, 2008 Why would dis honky chick, o' ha' daughter, o' whoeva' it wuz, jimmey TWO accounts when dis olda' lady duzn't even own some clunker? ah' dink sump'n's fishy wid AOL, and it's called "takin' advantage uh one cuz' of deir weakness." I'm sho' man dis ain't de fust time she tried t'stop de billin'. I've wo'ked at some bank and know fust-hand how difficult it kin be t'stop automatic payments, so's I side wid dis honky chick. AOL knows 'esactly whut dey're hangin', and dey'll keep it down as long as sucka's duzn't stand down and make mo'e noise! Right on! ditto :+5 (show comment) You's gots some great point Repo't Commentby FeS2 @ 6:14am - Fri Jul 18d, 2008 I dink Utah gots a "Preyin' on de elderly" law, so cut me some slack, Jack. It should be invoked. ditto :+3 (show comment) Utah. Lop some boogie... Repo't Commentby Wil H. @ 6:58am - Fri Jul 18d, 2008 has real few laws t'protect consumers. Utah passes real few laws dat gots'ta real protect ya' fum companies as dey feel dey should not hampuh' some business t'provide ya' wid deir service. No matta' how shoddy dey may be. Businesses gots mo'e rights dan ya' as de consumer. Ah be baaad... Utah protects de scammers and da damn crooks who prey downon ya' de consumer. Ah be baaad... Utah rarely goes t'bat fo' de consumer. Ah be baaad... Many states protect deir sucka's fum businesses dat provide shoddy services, used wheels sales dudes dat sell ya' some lemon, credit card companies dat charge ya' high intrest, and da damn high intrest fum de quick cash loan sharks. Utah allows businesses t'scam ya' widout any repuh'cussions whut so's ever. Ah be baaad... It be ya' de consuma' who be responsable t'make sho' man dat ya' is not scammed fum any business. Basically Utah allows ya' t'be scammed, robbed and snatchn advantage uh by businesses. You's gots no protecshun and no right t'be protected by unscrupulous businesses. ditto :+5 (show comment) Why? Repo't Commentby Scybo @ 10:31pm - Du Jul 17d, 2008 She could try t'sue but she wouldn't win cuz' she dun didn't eyeball de fine print when she jimmey'd de accounts. Always eyeball de fine print (and neva' jimmey an AOL account). De fine print clearly states dat afta' de free trial puh'iod dey would automatically start billin' her. Ah be baaad... Why do ya' dink dey require some credit card t'jimmey a trial account? I duzn't blame ha' fo' bein' downset dough. Lop some boogie. ah' would be fine downset too. 'S coo', bro. She should be grateful she gots $500 back fum dem. WORD! Usually de most dey gots'ta eva' refund be $90. AOL duz need t'make it easia' to kincel accounts. Dat be fo' sho' man. ditto :+5 (show comment) 2 accounts... Repo't Commentby Wil H. @ 6:38am - Fri Jul 18d, 2008 I doubt dis lady jimmey'd 2 accounts and ah' know AOL ripped ha' off. If ya' investigate dis fully ya' gots'ta see dousands uh sucka's complainin' uh de same doodad. Dis be not an isolated instance uh one sucka' bein' ripped off. AOL counts on ya' not checkin' yo' bank account o' credit card account fo' any sucka who could be rippin' ya' off. AOL be a dief and dey need t'be punished fo' bein' some dief! Preach it loud, bruddah! Any sucka who dinks dis be a problem uh she dun didn't eyeball de fine print, she dun didn't try t'cancel de account o' dat she deserves dis cause she be stupid needs t're-examine deir evidence uh dis. AOL be still down t'deir old tricks. Afta' all it be easia' to beg fo' fo'giveness afta' dey gots yo' bre'd in deir bank account. Man! Companies likes dis need t'held accountable fo' deir practices. troll :-4 (show comment) Sue fo' whut? Repo't Commentby Vick T. @ 6:03am - Fri Jul 18d, 2008 Why sue AOL, dey dun did nodin' wrong. What it is, Mama! De daughta' set down 2 accts, agreed t'terms uh service and entered some bank card TWICE! Right on! If dey dont eyeball whut dey is settin' down and dont kincel de accts, den too baaaad so's sad in mah' opinion. 'S coo', bro. Here's an idea. WORD!.....keep betta' track uh yo' bank account! Right on! ditto :+6 (show comment) I see ... Repo't Commentby Wil H. @ 7:17am - Fri Jul 18d, 2008 You's gots neva' dealt wid AOL. ah' doubt da damn daughta' set down 2 accounts. ah' duzn't doubt dat AOL set down 2 accounts t'get double da damn bre'd. ah' have dealt wid AOL and ah' have caught dem wid deir lies. ah' have had mah' bre'd stolen fum me. ah' had t'cancel mah' Credit Card t'stop dem fum takin' mah' bre'd and den dey tried t'collect fum me drough some collecshun company. Slap mah fro! ah' cancelled mah' account 3 times in 3 days and it wuz neva' cancelled. Dey would disconnect me, but an hour lata' I wuz reconnected. Once ya' is connected wid AOL ya' is connected t'dem fo' life. Dey gots'ta not let ya' kincel deir service. Fo' any sucka t'say dat dis old lady be responsable be unfair t'dis lady. Slap mah fro! AOL be to blame wid shoddy reco'ds and refusin' t'disconnect some sucka fum deir netwo'k. Ya' know? AOL should be ashamed uh deirself fo' stealin' dis ladies bre'd. If ya' gots neva' tried t'cancel an account wid AOL, den ya' gots no idea whut ya' is talkin' about and should stay quiet. Man! On some sucka'al note t'Vick T...I trolled ya' as ya' gots no clue as t'whut ya' is talkin' about when it comes t'AOL...You's kin keep track uh yo' account and AOL gots'ta still steal fum ya'. You's kin call dem daily and dey gots'ta not kincel yo' account. Man! AOl gots dousands uh dis kind'a complaint accross de country. Slap mah fro! You's kin find sucka's who set downo one accoung and ended down wid 2 accounts, who kin not kincel deir account, who is bein' billed afta' dey kincel deir account and ya' gots'ta find AOL gots stolen fum all uh dese sucka's. So's quit bein' an ostrich and dig yo' haid above da damn ground... split vote :0 (show comment) (No Subject) Repo't Commentby Legal Eagle @ 8:28am - Fri Jul 18d, 2008 I'll cut ya' de benefit uh de doubt on yo' own 'espuh'ience, dough it differs greatly fum mah' own. 'S coo', bro. However, at whut point be sucka'al responsibility relevant? As baaaad as ya' say AOL is, dere be absolutely no reason dat dis should gots even happened, much less gone on mo'e dat 6 monds. Fust, dis started when de lady wuz 64, but wuz done by ha' daughter. Ah be baaad... Assumin' dis lady gave bird t'dis daughta' at 40, dat would make da damn daughta' 24, at which point she should gots been able t'pay fo' AOL widout mom's bank account. Man! However, overlookin' dat fact, afta' tryin' t'cancel and not havin' luck afta' two monds, I'm callin' de BBB, de state and da damn FTC, wuz some sucka gots'ta get da damn charges t'stop. Jes hang loose, brud. Dere be absolutely no reason fo' dis t'have dragged on fo' 10 years. Ha' own fault. Man! (show comment) I’m sidin' wid AOL on dis one. Repo't Commentby Raz'tus smallberries @ 11:34am - Fri Jul 18d, 2008 Dis lady allowed unknode charges t'go on mond afta' mond fo' 10 years? Dis lady deserves t'have ha' $6000 snatchn fum her. Ah be baaad... AOL simply dought she had two accounts jimmey'd and wuz hangin' deir co'po'ate duty uh providin' ha' Internet service. True she says she tried t'cancel de service 10 years ago. 'S coo', bro. If dat wuz de case, she should gots snatchn co'rective acshun 9 years and 11 monds ago. 'S coo', bro. So'ry lady, ya' dig whut ya' deserve. Raz'tus Smallberries. disagree :-8 (show comment) Consider. Ah be baaad..... Repo't Commentby Shaun @ 10:26pm - Du Jul 17d, 2008 As much as many sucka's may wanna side wid de consuma' in dis instance, bein' consumers ourselves, ah' would gots'ta find fo' AOL in dis case. In o'da' to use AOL's 30 day offer, ya' needed t'cut a bank account o' charge account number. Ah be baaad... Dere real wuz no disguisin' de fact dat if ya' dun didn't kincel de membership afta' a puh'iod uh time, yo' account would be charged. Now ah' agree dat some lot uh sucka's complain dat dey find it difficult t'cancel an AOL account. Man! ah' can't say ah' disagree wid dem. WORD! However, all one needs t'do in o'da' to kincel deir account be PUT IT IN WRITING AND SHOW PROOF THAT THE CANCELLATION HAS BEEN SENT TO AOL. If one dinks dat may be too difficult, one should also not sign down fo' de account t'begin wid. In addishun t'dis, how many years gots de customa' gone havin' ha' account debited? At some point, one gots'ta snatch responsibility fo' deir own finances. It be sad dat dis customa' is out da damn $6000 plus dollars, as it sounds likes she could real use it, but KUDOS t'AOL fo' offerin' ha' a partial refund. Dat kind'a company be one we kin all suppo't! Right on! ditto :+4 (show comment) (No Subject) Repo't Commentby Beatus @ 10:30pm - Du Jul 17d, 2008 Youse kiddin', right? ah' have t'recon' de internet providers gots some idea uh how much deir service be bein' used by consumers. Dis lady dun didn't even gots some clunker. Deir offa' wuz some joke, not sump'n t'be lauded. Mo'eover, deir offa' wuz made afta' de media gots involved. Dere's nodin' dere t'be proud of. AOL be a real piece uh wo'k, but ah' also gots'ta wonda' about da damn daughter. Ah be baaad... ah' dink she owes ha' moda' some bre'd. disagree :-6 (show comment) Agreement. Man! Repo't Commentby Shaun @ 10:40pm - Du Jul 17d, 2008 I duzn't know uh anywhere widin AOL's agreement dat if de accounts go unused, de subscriba' is entitled t'some radical refund. And yeah dude, dey offered some greata' refund afta' de media gots involved, but clearly dun did not even gots'ta do dat. Man! Dey wuz not givin' some complete refund, so's de reason fo' offerin' de amount back wuz not t'get on de baaaad graces uh KSL. Considerin' dis customa' had subscribed t'de accounts fo' years, dey could gots easily said dey would not refund nuthin. ah' dink it wuz truly great uh dem t'offa' a kind hand in offerin' any fo'm uh refund. Not dat ah' would agree wid big business in plum any case, but not hangin' so's in dis case be nodin' mo'e dan tryin' t'back some consuma' fo' de only purpose uh backin' de consumer. Ah be baaad... Dat is, well we'd all likes de little dude (o' gal) t'win, but in dis case, de consuma' wuz clearly in de wrong. What it is, Mama! ditto :+5 (show comment) Seriously. Slap mah fro!.. Repo't Commentby Roenick @ 10:46pm - Du Jul 17d, 2008 "KUDOS t'AOL fo' offerin' ha' a partial refund. Dat kind'a company be one we kin all suppo't! Right on!" Dude, lemme guess..... You's wo'k fo' AOL, right? Shut it, please! Right on! disagree :-15 (show comment) AOL Repo't Commentby Shaun @ 10:48pm - Du Jul 17d, 2008 Why would ya' dink ah' wo'k fo' AOL? Just cuz' I recognize some company hangin' de right doodad. ditto :***0 (show comment) Well... Repo't Commentby Roenick @ 10:52pm - Du Jul 17d, 2008 Well, maybe it's dat ya' seem t'know an awful lot about da damn companies policies o' puh'haps it's yo' undyin' suppo't and love fo' dem. WORD! I agree dat dis honky chick wuz honkyfoolish in not checkin' ha' account mo'e closely but if some company gots already been in trouble fo' dese kinds uh practices in multiple areas around da damn country, I'm not sho' man dat ah' would be givin' "KUDOS t'AOL" Do ya' real dink dat dey gots been hangin' de right doodad? Come on, man. 'S coo', bro. disagree :-9 (show comment) Absolutely Repo't Commentby Shaun @ 11:07pm - Du Jul 17d, 2008 Absolutely. Slap mah fro! Dey wuz great in refundin' part uh de charges snatchn. 'S coo', bro. You's kin't possibly recon' dey should gots refunded years and years uh charges. And tellin' anoda' usa' of de site t'"Shut it" an absolutely terrible attitude and quite tellin' uh yo' level uh maturity. Slap mah fro! Not agreein' wid some particular puh'spective be absolutely fine, but usin' any fo'm uh derogato'y statement, such as dis, be unbecomin'. ditto :+5 (show comment) Fair enough. Lop some boogie.. Repo't Commentby Roenick @ 9:00am - Fri Jul 18d, 2008 Fair enough about da damn "Shut It" comment. Man! Please accept mah' apologies. As t'de oda' statement, no, ah' duzn't recon' dat dey should gots'ta refund da damn entire amount. Man! Dey wuz obviosly widin deir legal right t'do so. 'S coo', bro. Dat bein' said, AOL gots alway had predato'y practices when it comes t'handlin' deir memberships. Dey gots NOT been hangin' de right doodad and gots been punished repeatedly in courts uh law around da damn country. Slap mah fro! Like ah' said befo'e, ah' duzn't dink dat dis honky chick wuz entitled t'a refund, but ah' have some hard time seein' how AOL be a great company, deserve KUDOS, o' should be suppo'ted by any sucka at all. Frankly, I'd likes t'see all uh dese kinds uh companies go out uh business. disagree :-5 (show comment) How would AOL know she duzn't gots some clunker? Repo't Commentby Emophiliac @ 7:15am - Fri Jul 18d, 2008 All AOL knows be dat some sucka set down an account usin' ha' bank info'mashun. Dat's all it needs t'know, so cut me some slack, Jack. De issue uh 2 accounts, dough, duz stand in de ladie's favo', if de 2 accounts is virtually identical. If dey is unda' different dojiggers, dough, such as de lady and ha' daughter, den again I'd say she be out uh luck. Ya' know? ah' could imagine dat as bein' sump'n some reasonable sucka' might do. 'S coo', bro. Heck, maybe da damn daughta' screwed doodads down and reentered da damn info'mashun. And, waitin' 10 years? (show comment) (No Subject) Repo't Commentby Raz'tus smallberries @ 11:40am - Fri Jul 18d, 2008 If ah' steal some new wheels and neva' roll it, should da damn dealership be responsible t'ensho' man ah' am utilizin' mah' new purchase? No. 'S coo', bro. Den why should AOL be any different? Snatch responsibility fo' yo' own acshuns. If ah' wuz dis lady, I’d snatch mah' AOL 30 day trial disk and put it on e-bay fo' $6000 statin' it be “vintage, likes new” and “used only once”. Whut she gots is some valuable collecto's item. WORD! Raz'tus Smallberries ditto :*** (show comment) I agree wid ya'! Right on! Repo't Commentby Greg G. @ 10:49pm - Du Jul 17d, 2008 Dis lady gots'ta snatch some responsibility. Slap mah fro! She said she dought da damn charges wuz bank fees?? It said AOL Service right on de bill. Debbie Dujanovic kep' sayin' how hard it be to kincel AOL...THIS LADY NEVER CALLED TO CANCEL UNTIL 10 YEARS LATER! Preach it loud, bruddah!! Right on! Not AOL's fault. Man! She let ha' daughta' use ha' checkin' account t'set dis down so's she had t'know it wuz goin' t'charge her. Ah be baaad... If she dun didn't know ha' daughta' used ha' checkin' account make ha' pay ha' back cuz' she had no control uh ha' daughter. Ah be baaad... It's not hard t'set down two accounts, ha' daughta' wuz obviously clunker illiterate, again, not AOL's fault. Man! Maybe it be hard t'cancel AOL but in dis case dat had nodin' t'do wid it. Man! Dis wuz some wuzted "investigashun". ditto :+4 (show comment) daughters duzn't always"ax'" t'use deir parents accounts o' credit cards.... Repo't Commentby Cady C. @ 11:42pm - Du Jul 17d, 2008 And dis honky chick dun did not sign down fo' any service. Fraud somewhere here, and AOL knows dat not everyone eyeballs every charge on every piece uh sheet. She wuzn't billed, it wuz snatchn electronically fum ha' account, and soon as she disputed it it should gots stopped and stashd as fraud. I mean, mosey on down on. 'S coo', bro. Whut if dis wuz yo' mom? I wo'k in customa' service and dis would be and be utterly unacceptable fo' AOL t'cheat ha' and steal fum ha' dis kind'a bre'd. disagree :-5 (show comment) Wid all respect, Repo't Commentby Shaun @ 12:40am - Fri Jul 18d, 2008 Wid all respect, if de daughta' used an account dat wuz not her's, no' dun did she gots puh'mission t'use da damn account, de fraud would be on de part uh de daughta' and yeah dude, ah' recon' she could gots charges brought against ha' fo' hangin' so. 'S coo', bro. But, again, de sto'y duz not go into dat part uh de transacshun. Sympady would dictate dat any child may likes t'see deir parent dig back some refund fum years uh charges, but dis duzn't mean it should happen o' even dat da damn debto' dun did nuthin wrong. What it is, Mama! ah' dink it wuz wonderful dat dey wuz willin' t'refund nuthin, as dey had no real reason t'do so. 'S coo', bro. If ah' were da damn daughter, ah' might suggest watchin' upside my mom's account, makin' sho' man dis dun didn't happen again. 'S coo', bro. And so, as ya' might be able t'infer, ah' do snatch 'sepshun t'claimin' ha' mom wuz cheated out uh any kind'a bre'd. disagree :-1 (show comment) (No Subject) Repo't Commentby Legal Eagle @ 8:38am - Fri Jul 18d, 2008 Dis honky chick dun didn't sign down, but ha' account wuz used t'sign down. It be ha' burden t'prove dat it wuz unaudo'ized. It be ha' obligashun t'review ha' financial info'mashun and ensho' man all be in o'der. Ah be baaad... If dere be fraud, dat could gots been dealt wid, but da damn time be likesly long since past. Man! If dis wuz mah' mom, I'd try and dig whut ah' could back, plum as she gots done, and den ax' why she gave mah' sista' de bank info, o' at least why she waited 10 years t'say nuthin. I'd be careful usin' wo'ds likes cheat and steal knowin' only dis honky chick's version uh de sto'y. Slap mah fro! ditto :+4 (show comment) Remind Me To Neva' Do Business Wid Shaun! Right on! Repo't Commentby Isaac C. @ 11:03pm - Du Jul 17d, 2008 You's sound likes plum as big some crook as AOL. Stealin' be wrong no matta' how ya' rashunalize it. Man! AOL kin sho' manly see if some sucka gots neva' used da damn service fo' such some long puh'iod. Recon' me dey know whut dey is hangin' and dey know dey is gettin' paid and givin' nodin' in return. 'S coo', bro. Remind me neva' to do business wid ya' Shaun. 'S coo', bro. troll :-4 (show comment) Already covered. Repo't Commentby Shaun @ 11:27pm - Du Jul 17d, 2008 I dink dis wuz already covered in some previous post, but maybe ya' gots some insight dat ah' ain't aware of. Do ya' know if dere be some area uh de AOL agreement dat states if an AOL account be not used, some po'shun uh de charges may be refunded? I's gots'ta be truly not one who recon's in tellin' sucka's, plum a'cuz ah' may not agree wid deir posishun on some particular subject, dat ah' feel dey is dishonest. Man! No' would ah' eva' tell ya' such some din'. I do recon' dat dis customa' has some responsibility t'oversee ha' own account and da damn charges dat snatch place wid it. Man! To gots allowed it t'continue fo' so's long infers some certain amount uh acceptance and responsibility. Slap mah fro! I t'feel so'ry fo' ha' if she dun did not intend t'have da damn account, but dat duz not alleviate ha' own responsibility. Slap mah fro! ah' do recon' AOL wuz 'sepshunal in refundin' as much as dey dun did. Dey wuz clearly tryin' t'make sho' man she wuz not bein' snatchn advantage uh and wuz tryin' t'be real fair t'her. Ah be baaad... split vote :0 (show comment) As long as youse editin' oders' posts . . . Repo't Commentby JustDinkin'OutLoud @ 12:12am - Fri Jul 18d, 2008 You's may wanna notice dat da damn wo'd "to" real should be "too" in de last paragraph dere. Just some little sump'n t'dink about. Man! Dere's actually some great wo'd fo' dat real doodad: co'rectin' de erro's uh oders while makin' an erro' yo'self. ah' plum wish ah' could rememba' whut it is! Right on! ditto :*** (show comment) Befo'e trollin' dat comment . . . Repo't Commentby JustDinkin'OutLoud @ 9:13am - Fri Jul 18d, 2008 Find da damn posts titled "Cady, Cady, Cady," and "Dis Post" furda' waaay down de bo'd, and ya''ll know why ah' said whut ah' dun did. Shaun be co'rectin' grammar and typos along wid not admittin' he/she wo'ks fo' AOL! Right on! insightful :+6 (show comment) de oda' side Repo't Commentby Jani S. @ 11:19pm - Du Jul 17d, 2008 as some business owna' who duz online transacshuns, ah' know fo' some fact dat da damn burden uh proof wid any internet transacshun lies wid de company, not da damn consumer. Ah be baaad... ah' have had customers purchase mah' internet service product (which clearly states de terms uh service and kincelashun policy on de steal page) use it fo' monds (I kin track usage) den go t'deir financial institushun and claim ah' am chargin' dem fo' some service dey duzn't use, and da damn financial institushun gots'ta charge back mah' account widout any furda' proof - and ah' can dispute da damn chargeback but if ah' duzn't gots some signed receipt, which dere ain't cuz' it be an internet transacshun, den de chargeback be mos' neva' reversed - so's basically, dose customers bilked me out uh monds uh service and ah' can't prove any differently, even if ah' provide da damn usage charts. However, if some customa' can prove dat dey accidently set down two accounts on de same day (which kin happen if dey click de steal button twice befo'e da damn page refreshed) ah' always refund da damn second charge - dat be plum baaaad customa' service. Wid dis situashun, ah' feel baaaad fo' de old honky chick - obviously she be not clunker/internet savvy at all, and ha' daughta' took advantage uh ha' access t'mom's account. Man! Dis lady be 74 years old - how old be ha' daughter? ah' dink de daughta' should pay ha' mom back some, but ah' do dink AOL should gots refunded da damn cost uh de second account - dat wuz obviously an erro'. If dis be a problem in some lot uh states dough, likes de article states, AOL betta' do some serious customa' service overhaul o' dey is goin' t'be payin' out some lot mo'e in litgashun dan $500 t'an old honky chick. ditto :+4 (show comment) de oda' side part deux Repo't Commentby crosstalk @ 12:21am - Fri Jul 18d, 2008 Actually dis happened wid me wid AOL years ago. 'S coo', bro. ah' wuz one uh dose who apparantly gots "slammed" i.e. signed down widout mah' puh'mission by some overzealous employee/telemarketa' who called me on de rap rod (and ah' already had internet service wid some sucka else). It's one doodad where it happens wid one o' two sucka's. But hundreds? ah' say burn AOL at da damn ssnatch. Dey should know waay betta' by now, so cut me some slack, Jack. Make dem return *all* uh de bre'd. Esp. Jes hang loose, brud. upside de fact dat she wuz billed fo' *two* accounts. disagree :-2 (show comment) Slammed? Repo't Commentby Vick T. @ 6:31am - Fri Jul 18d, 2008 If some sucka called ya' (which dey dont) and set down an account widout yo' knowledge den dat means ya' gots'ta have given dem yo' credit/debit card widout yo' knowledge too. 'S coo', bro. You's CANT set down an account widout enterin' some payment medod so's it be kind'a hard fo' some telemarketa' to guess whut yo' card numba' is and set down an acct. Man!....snatch some responsibility fo' yo' finances! Right on! ditto :+3 (show comment) Lets see... Repo't Commentby Wil H. @ 7:34am - Fri Jul 18d, 2008 I gots had AOL and it be hard t'set down 2 accounts at once. ah' have t'go drough de same procedure t'set down de second account as ah' dun did de fust account. Man! Dis be not da damn fust time AOL gots been accused uh settin' down duplicate accounts on some sucka. AOL be famous fo' steallin' bre'd fum deir subscribers. ah' should not need t'point out dat AOL ALREADY gots yo' account numbers as ya' plum electronicly gave dem t'AOL. It be not hard fo' dem t'set ya' down some second account. Man! Dey kin even do it by havin' de clunker set it down fo' ya'. ah' can see ya' is an AOL kick d' cud hard. Maybe it be time t'leave AOL fo' some real ISP dat be honest and fair. Ah be baaad... Besides ya' duzn't need software wid many uh de oda' ISP's dat is around and ah' get betta' service dan AOL be even capabile of. De best move ah' eva' made wuz t'get away fum ISP's likes AOL. ditto :+7 (show comment) Oh mah' gosher Repo't Commentby Cady C. @ 11:37pm - Du Jul 17d, 2008 Shaun shaun shaun. 'S coo', bro.....she dun did not jimmey de account. Man! And curiously aol said 2 jimmey'd on de same day, ah' know dat be one uh deir ways uh stealin' fum de customer. Ah be baaad... Ha' daugda' dun did it, and granted dere should gots been mo'e communicashun, but obviously AOL took advantage uh de situashun. Wait till yo' old and livin' on $900.00 some mond and havin' $60.00 snatchn away fo' sump'n dat ya' probably duzn't even know whut it is. She neva' even owned some clunker. Kudos? She neva' had da damn service at ha' crib. Duh. Lop some boogie.... troll :-7 (show comment) Cady, Cady, Cady. Slap mah fro!.. Repo't Commentby Shaun @ 11:51pm - Du Jul 17d, 2008 Cady, Cady, Cady. Slap mah fro!.. (notice each uh de wo'ds should be capitalized and some comma followin' each ;-) She may o' may not gots jimmey'd de account. Man! De sto'y neva' covers de info'mashun on how ha' daughta' may gots gots ha' account info'mashun. I'm not sho' man any sucka could rememba' if it had been some decade ago. 'S coo', bro. Remember, AOL be not some small mom and pop sto'e waaay down de street. Man! Dey is a larga' service provida' and, I'm sho' man, had not one individual hired t'plum snatch care uh dis particular situashun. Dere be nodin' against signin' down fo' two accounts. Many families gots mo'e dan plum one internet account. Man! Next, I'm not aware uh anywhere in de sto'y it rapped uh how much income dis lady had comin' in o' even how much some mond she wuz bein' debited fo' each account. Man! I's gots'ta be also not aware uh anywhere in any agreement dat requires one much own some clunker in o'da' to subscribe t'an account. Man! It be possible t'use da damn account on oda' systems o' gots it (o' dem) fo' some variety uh oda' reasons. So's as oders gots also stated, de company had absolutely no reason t'refund any po'shun uh de charges, let alone $500. So, yeah dude, KUDOS t'dem. WORD! Dey refunded some fine large sum uh bre'd when dey could gots refused t'do nodin'. split vote :0 (show comment) Just FYI Repo't Commentby wilco64256 @ 8:52am - Fri Jul 18d, 2008 It should eyeball, "refused t'do nuthin." And ah' duzn't steal de line dat some 64-year-old honky chick would be payin' fo' two dial-up internet connecshuns in ha' crib at da damn same time. ah' duzn't even knode any fool dat pays fo' two separate internet accounts in de same crib, it's far cheapuh' t'plum set down some small netwo'k in yo' crib. De reason she gots $500 refunded? De news gots ha' higha' up de co'po'ate complaint chain. 'S coo', bro. De higha' ya' dig, de mo'e bre'd dat sucka' be audo'ized t'refund. And AOL gots a track reco'd here, dey've been in serious trouble in de past regardin' deir kincellashun policies (o' lack dereof) and settin' down duplicate accounts. Sho' man, she should gots kep' track uh ha' bank account better, but dat duzn't make whut AOL dun did acceptable. At da damn VERY least she should be refunded half uh de total charges fo' de second bogus account dat wuz setup. Jes hang loose, brud. And yeah dude, AOL be able t'track usage so's it'd be real simple fo' dem t'look and see dat she duzn't even use da damn service. troll :-1 (show comment) Arbitrarily. Slap mah fro!.. Repo't Commentby Shaun @ 10:03am - Fri Jul 18d, 2008 So's ya''ve arbitrarily mosey on down up wid de refund one half de amount. Man! Look, dis customa' signed down fo' two accounts approximately ten years ago. 'S coo', bro. It be not down t'any sucka but herself t'know why she signed down fo' two separate accounts. And, frankly, if ha' daughta' had been de one signin' down, I'd be surprised if she would rememba' de 'esact details uh de transacshun so's long ago. 'S coo', bro. She had two accounts and allowed da damn charges t'continue drough de last decade. Dis absolutely infers an acceptance t'de terms uh de contract. Man! And, as stated befo'e, ah' ain't aware dat if some consuma' duz not use o' actively use deir account(s) dey is entitled t'any fo'm uh refund. In dis case, AOL went way beyond whut wuz required by issuin' such some large refund. troll :-1 (show comment) Dat wuzn't da damn only erro' Repo't Commentby JustDinkin'OutLoud @ 10:17am - Fri Jul 18d, 2008 Dere's also, "requires one much own some clunker . . . ." Whut duz dat mean, Shaun? Funny how quickly youse pointin' out da damn erro's in oders' posts, but is makin' dem in yo' own. 'S coo', bro. Karma, mah' dear. Ah be baaad... troll :-1 (show comment) Shaun Repo't Commentby gemstone @ 11:15am - Fri Jul 18d, 2008 If some sucka' duzn't own some clunker, why would dey wants' an internet service? Why do ya' keep defendin' some company dat be knode fo' scammin' sucka's? disagree :-2 (show comment) (No Subject) Repo't Commentby Vick T. @ 6:35am - Fri Jul 18d, 2008 You's "know" dat dis be one uh deir ways uh stealin' bre'd?? You's is kiddin' right? How would ya' know dis, dun did ya' wo'k fo' dem and do dis? To set ANY AOL account ya' gots'ta agree t'de terms uh service and enta' yo' payment medod, so's any sucka wid 2 accts dun did dis twice. ah' dont see how AOL gots nuthin t'do wid dat. Man! ditto :+3 (show comment) (No Subject) Repo't Commentby Draconis @ 6:15am - Fri Jul 18d, 2008 Mah' mama at one point had an AOL account she called not once but 3 times t'have dem kincel de account. Man! Each time dey promised dat dey would do so. 'S coo', bro. Afta' de 3rd call AOL continued t'bill ha' account fo' 6 monds and everytime time dey charged ha' she'd call dem again and 'esplain ha' account wuz kinceled. De agent on de rap rod would note dat da damn account had been setup fo' terminashun and she wuz promised some refund howeva' it neva' happened and she would be billed again. 'S coo', bro. Finally it took some phone call fum me yellin' at da damn agent and dreatenin' some lawsuit t'get dis t'stop. Jes hang loose, brud.... And ya' feel we kin suppo't such some company? Give me some bust ditto :+2 (show comment) Draconis....... Repo't Commentby Flossee @ 8:01am - Fri Jul 18d, 2008 .....we 'espuh'ienced EXACTLY de same doodad as ya'. We would call every raple mond and (afta' bein' on hold fo' down t'2 hours)would be told dey would kincel it, only t'be charged da damn next mond. It took about 6 monds and dreats uh legal acshun befo'e our account wuz kincelled. Of course we gots no refund cuz' "dey had no reco'd uh us callin' dem" AOL be nodin' but some rip-off. Just check de online bo'ds. De numbers rap fo' demselves. HUNDREDS uh angry sucka's all 'espuh'iencin' de same rotten treatment. Man! troll :-1 (show comment) Flaggin' yo' account. Man! Repo't Commentby Shaun @ 10:06am - Fri Jul 18d, 2008 Whut happened when ya' contacted yo' financial institushun? Dey could gots placed some flag on yo' account and not suppo'ted any furda' charges by de party in quesshun. ditto :*** (show comment) Bank told me... Repo't Commentby Flossee @ 11:24am - Fri Jul 18d, 2008 ...dey could not stop online debits. I could contest dem, but not stop dem. WORD! But as each mond some sickly sweet AOL rep PROMISED us de account wuz kincelled, we dun didn't contest it. Man! ah' guess ah' wrongly assumed dat AOL wuz an honest company. Slap mah fro! ditto :*** (show comment) (No Subject) Repo't Commentby Draconis @ 11:28am - Fri Jul 18d, 2008 Dis be whut ha' bank told ha' as well.... ditto :+6 (show comment) Do Not Use AOL! Preach it loud, bruddah!! Right on! Repo't Commentby CLazalde @ 10:34pm - Du Jul 17d, 2008 De same doodad happened t'me, even afta' I kinceled da damn AOL Free trial acount. Man! Mah' husband and ah' have called dem many times, and dey even gave us confirmashun numbers Many times. We still lost mos' five hundred dollars. Dey wouldn't cut us bre'd back. Ya' know? We wuzn't happy about it, but at least dey stop chargin' us. troll :-1 (show comment) Financial Institushun. Repo't Commentby Shaun @ 10:46pm - Du Jul 17d, 2008 Whut happened when ya' contacted yo' financial institushun? Dey could gots placed some flag on yo' account and not suppo'ted any furda' charges by de party in quesshun. ditto :*** (show comment) Banks... Repo't Commentby Wil H. @ 7:46am - Fri Jul 18d, 2008 Banks gots'ta not do nuthin t'stop an electronic transfer. Ah be baaad... It gots'ta mosey on down from de sucka' ya' is makin' de transfa' to. 'S coo', bro. If dey do not kincel de service den de bank refuses t'cancel it. Man! De bank sides wid de business. appearently ya' duzn't dig it dat dis be not an isolated instance. Also ya' is eida' an AOL die-hard, wo'k fo' AOL o' ya' gots neva' tried t'cancel an AOL account. Man! Dey cut ya' confirmashun numbers, but da damn numba' rarely digs into yo' stash. De numba' is plum to make ya' feel warm and fuzzy. Slap mah fro! Dey keep takin' bre'd out uh yo' bank account o' Credit card account. Man! To point out oine oda' din', UTAH duz not gots any kind'a protecshun against companies likes AOL. Dey kin steal ya' blind and ya' gots no real recourses. UTAH gots'ta not do nuthin t'protect consummers fum any sucka dat kin snatch yo' bre'd and seel ya' sump'n shoddy, o' refuse t'cancel. troll :-2 (show comment) "Banks gots'ta not do nuthin"? Repo't Commentby Shaun @ 10:13am - Fri Jul 18d, 2008 "Banks gots'ta not do nuthin"? It's all about baaaad reco'd keepin'. Ax'in' yo' financial institushun t'flag such transacshun be not some difficult proposishun. If yo' financial company wouldn't do so, as ya' imply, ah' would suggest findin' some different bank. Ya' know? It be in de financial institushun's best interest t'help ya' as deir client. Man! To begin wid, it keeps ya' as some customer. Ah be baaad... Secondly, it protects dem. WORD! All it snatch'd be baaaad reco'd keepin'. As some sucka stated above, all dey dun did wuz kincel online and deir wuz no problems at all. Keep some reco'd uh de transacshun and cut dose same reco'ds t'yo' financial institushun. Along wid de info'mashun, supply yo' credit union o' bank wid official notificashun uh disputin' any furda' transacshuns fum de company in quesshun. Wid documented reco'ds, de financial institushun be plum as much responsible fo' any transacshuns. Do ya' real dink dey wouldn't wanna flag such debits? ditto :*** (show comment) ....in oda' wo'ds...do not hold AOL responsible?... Repo't Commentby Flossee @ 11:28am - Fri Jul 18d, 2008 ....why should da damn consuma' have t'jump drough mega hoops instead uh de company be honest? ditto :*** (show comment) Use some credit card! Preach it loud, bruddah!! Right on! Repo't Commentby Darvell H. @ 11:19am - Fri Jul 18d, 2008 Duzn't EVER cut companies likes dis ANY info'mashun about yo' checkin' account. Man! Always use some credit card NOT tied directly t'yo' bank account. Man! It's much easia' to repo't fraud charges fo' credit cards. ditto :*** (show comment) Oh, and also. 'S coo', bro... Repo't Commentby Darvell H. @ 11:21am - Fri Jul 18d, 2008 Credit cards 'espire. Dis couldn't gots happened fo' 10 years if some card had been used and it 'espired. AOL o' any fool else kin't continue t'charge some card once it's 'espired. disagree :-1 (show comment) Stoppin' de charges Repo't Commentby godefroi @ 10:58pm - Du Jul 17d, 2008 Duzn't call AOL, call de bank! Right on! AOL gots no reason t'hurry down and kincel yo' account. Man! If ya' call de bank and tell dem some sucka be debitin' yo' account widout yo' puh'mission, recon' me, dey'll fix dat, and fast. Man! funny :+2 (show comment) Besides... Repo't Commentby godefroi @ 11:06pm - Du Jul 17d, 2008 Whut's de wo'st dat could happen? AOL kincels yo' account on ya' cuz' dey kin't successfully charge ya' fo' it? Bummer. Ah be baaad... troll :-1 (show comment) We gots recently had troubles Repo't Commentby Warren T. @ 8:40am - Fri Jul 18d, 2008 In kincelin' de monito'in' service fo' our security alarm on our crib, afta' bein' in some 3 year contract dey is givin' us de run around in kincelin'. Since ah' could not dig anywhere wid any fool on kincelashun on mah' account, ah' put some stop payment on de electronic debit uh dat company and da damn amount. Man! Den in de mail ah' received some letta' sayin' dey wuz raisin' deir rates, so's I called da damn bank again and put in some stop payment fo' de new amount. Man! De bank told me if de company draws fum de account usin' some different dojigger o' changes de amount dey is drawin' even by some penny it gots'ta still go drough. Lop some boogie. It dun did not go drough last week; so's far so's baaaad, but hopefully dey duzn't try t'get deir bre'd by changin' de amount, ah' am sho' man companies likes dis know all uh de tricks. It be too baaaad companies treat deir customers likes AOL duz and companies likes ah' am dealin' wid right now, how do dey 'espect sucka's t'refa' dem, when dey leave all uh deir customers downset. Man! Dat be not da damn way t'make and keep customers. (show comment) Why dun did Warren dig trolled? Repo't Commentby Flossee @ 11:30am - Fri Jul 18d, 2008 He wuz simply 'espressin' his opinion and lettin' us know his 'espuh'ience.......oh, wait some minute..... ....is dat ya' Shaun! Right on! AOL's numba' one man! Right on! ditto :+5 (show comment) (No Subject) Repo't Commentby Charlotte @ 10:35pm - Du Jul 17d, 2008 Do not side wid AOL. Dis happened wid me too several years ago. 'S coo', bro. ah' cancelled. Dey kep' billin' me drough mah' credit card. Everytime ah' called t'cancel AGAIN, ah' eida' could not dig drough o' ah' kep' bein' baaaadgered by de opuh'to' t'accept his offa' of mo'e 'free' stuff. ah' had t'yell at him t'stop and listen t'me dat ah' wuz kincellin' mah' account fo' de umpteend time and ah' would dig mah' lawya' involved if charges wuz not stopped. Finally dey stopped. I wuz so's angry cuz' it be deir job t'keep ya' as some customa' and when ya' say no, dey keep tryin' t'keep ya' by givin' ya' offers. Took me 5 times uh cancellin' t'finally dig rid uh dem. WORD! Dey kep' sayin' ah' neva' called t'cancel and I, uh course, had no proof. Bein' an 800 numba' ya' kinnot prove ya' called it o' why ya' called. Stay clear uh AOL. Or at da damn very least neva' try t'cancel cuz' chances is you kinnot do it in one try. Slap mah fro! disagree :-3 (show comment) Simple Repo't Commentby Shaun @ 10:45pm - Du Jul 17d, 2008 It be a simple matta' of keepin' proof uh cancellashun. I'm sho' man ya' could kincel in writin' and keep proof uh mailin'. Notifyin' yo' bank uh de kincellashun, dey kin flag any charges dat is debited t'de account fum de party in quesshun. Dey kin also be notified by yo' bank dat furda' charges by deir company gots'ta not be puh'mitted on de account and da damn subscripshun should be considered kinceled. ditto :*** (show comment) Exactly Repo't Commentby godefroi @ 10:52pm - Du Jul 17d, 2008 Keep proof uh cancellashun, and start disputin' de charges on yo' credit card. De bank gots'ta require ya' t'prove, in writin', dat ya' kinceled da damn account (which ya' kin do easily, cuz' ya' kep' de proof uh cancellashun, right?). You's'd be surprised how fast da damn account gots'ta be closed once da damn charges start bein' reversed. Why should ah' feel so'ry fo' dis lady dat let some random company debit bre'd out uh ha' account fo' YEARS widout boderin' t'check whut it wuz? If she's not competent enough t'handle some bank account, but opens one anyway (and den gives out da damn info t'ha' offsprin' t'hand upside to dird parties! Preach it loud, bruddah!), she deserves whut she digs... ditto :+2 (show comment) Ack Pft t'AOL Repo't Commentby Lisa N. @ 11:09pm - Du Jul 17d, 2008 As some sucka' who plum recently spent upside 8 hours (not in one sittin') and dree monds arguin' wid AOL and tryin' t'cancel mah' account. Man!. ah' empadize greatly wid dis honky chick. ah' dink de sucka' who should gots been held somewhut accountable (if any sucka but AOL) would be da damn daughta' fo' settin' down an account in ha' moder's dojigger (who duzn't gots some clunker... ) and givin' down ha' moder's bankin' info. 'S coo', bro. I's gots'ta be hopin' mah' situashun be resolved.. but we gots'ta see next mond. As fo' de bank, dat wuz de way ah' finally gots de payments t'stop comin' out. Man!.. but it dun didn't dig de dree monds back dat ah' spent wo'kin' on digtin' de blasted account kincelled. Shaun. 'S coo', bro... ah' dink youse plum an instigato' and plum tryin' t'strum down some little conflict. Man! troll :-4 (show comment) Not at all Lisa. WORD! Repo't Commentby Shaun @ 11:17pm - Du Jul 17d, 2008 Not at all Lisa. WORD! I hope yo' problem be solved to. 'S coo', bro. But as I've stated in oda' posts, why wouldn't ya' cut notice uh cancellashun in writin' and provide such info'mashun t'de bank immediately. Slap mah fro! De bank could easily flag such deducshuns and deny such transacshuns. In addishun, wid proof uh cancellashun, dere would be no legal way uh keepin' any amount transacted. In de case uh de daughter, we kinnot be sho' man as t'whut agreement o' transacshuns occurred between ha' and ha' moder. Ah be baaad... Whut we do know be dat da damn moda' let da damn transacshuns continue fo' several years. How be dis de fault uh any sucka oda' dan de sucka' controllin' de account? De sucka's who gots accounts need t'snatch responsibility fo' deir own acshuns. Dis be one such case and yo's may be anoder. Ah be baaad... Again, ah' hope da damn best fo' ya' and dat yo' problem gots been resolved. ditto :+2 (show comment) Cancel in writin' Repo't Commentby Scybo @ 11:32pm - Du Jul 17d, 2008 I agree wid most uh yo' posts. Sucka's need t'snatch responsibility fo' deir own finances. Dis lady took 10 years t'figure out whut 2 $26.95 some mond charges wuz. You's would dink she would gots figured it out some little soona' if she actually wuz payin' any kind'a attenshun t'ha' finances. De one doodad ya' say in all yo' posts be to kincel in writin'. Dis be de one way dat AOL makes it 'estremely difficult t'do. 'S coo', bro. Dey hide da damn address t'drow kincellashuns to. 'S coo', bro. You's basically gots'ta call dem t'get it. Man! Dey make it difficult t'cancel yo' account all togeder. Ah be baaad... Dat be whut dey need t'change. If ya' call and kincel and da damn charges continue den go t'yo' bank and dispute da damn charges and tell dem not t'let any mo'e charges fum AOL go drough cuz' dey is not audo'ized. Dis be whut ah' had t'do. 'S coo', bro. But ah' dun didn't wait 10 years t'do it. Man! De longa' ya' wait da damn harda' it be to dig yo' bre'd back. Ya' know? Aldough AOL gots deceivin' practices dey dun did not gots'ta cut a $500 refund. Dey dun didn't gots'ta cut any refund at all. Regardless uh usage. When de account wuz set down an agreement wuz made. AOL provided some service (it duzn't matta' if it wuz used o' not as long as it wuz provided likes agreed downon) and in return dey charged fo' dat service dey provided. Dat be whut wuz agreed downon. 'S coo', bro. No where in de agreement dun did it say dat da damn bre'd would be refunded if de service wuz not used. So's dey dun didn't gots'ta refund dis lady any bre'd at all. funny :*** (show comment) $40+ in fees? Repo't Commentby Darvell H. @ 11:28am - Fri Jul 18d, 2008 De news repo't said dat she dought da damn charges wuz bank fees. Geesh, if mah' bank wuz chargin' me mo'e dan $40 puh' mond in fees, I'd dig some new bank. Ya' know? ah' mean, mosey on down on! Preach it loud, bruddah!! Preach it loud, bruddah! (show comment) (No Subject) Repo't Commentby Charlotte @ 11:34am - Fri Jul 18d, 2008 No Shaun, it said on de 'contract' dat ya' had t'call dem in sucka' t'cancel. When dis happened t'me dere wuz no online kincelin' o' written kincellashun. It wuz t'be some phone call. Even when ah' told dem ah' had several kincellashun numbers, dey told me dey had no reco'd uh my calls o' dose numbers. You's rap uh whch ya' do not know, so cut me some slack, Jack.... You's apparently gots neva' tried t'cancel wid AOL. BTW if ya' dispute charges in dat manna' wid yo' bank, dey freeze yo' entire cc. Co' got d' beat! Dey do not wanna snatch de time t'so't drough disagreements, so's dey freeze da damn whole doodad. ditto :*** (show comment) Reco'd da damn call! Right on! Repo't Commentby Darvell H. @ 11:24am - Fri Jul 18d, 2008 You's hear dose messages dat calls is bein' reco'ded fo' quality assurance, right? Tell dem dat da damn call be bein' reco'ded down front and den use dat evidence. ah' dink ya' kin reco'd calls in plum about any state, as long as dey oda' party knows (some states ya' kin reco'd wid de knowledge uh de da damn oda' party, some ya' kin't). ditto :+2 (show comment) AOL Repo't Commentby 4Walla' @ 10:55pm - Du Jul 17d, 2008 is fum Satan. 'S coo', bro. troll :-7 (show comment) Dis post. Man!.. Repo't Commentby Shaun @ 11:11pm - Du Jul 17d, 2008 Dis post duz not show de slightest bit uh intelligence. It would gots been supa fine fo' some post t'at least ******* some complete sentence. funny :+4 (show comment) it snatch'd on t'know one.... Repo't Commentby Cady C. @ 11:52pm - Du Jul 17d, 2008 I wonda' whut ya' is likes in real conversashun. Do ya' criticize oders speech patterns? Do ya' say "oh, ya' gots'ta be dumb cuz' ya' used fragments?". Writin' and makin' comments gots nodin' t'do wid intelligence, obviously. Slap mah fro! Oh yeah, dun did ah' spell sump'n wrong? AOL took advantage uh a situashun, and should gots done sump'n sooner. Ah be baaad... De second account wuz wrong, outright. Man! Sucka's is stubbo'n, and yeah dude, sometimes dey need help, but won't snatch it. Man! I gots some very sick broda' who gots mos' lost his rights t'snatch care uh himself and his finances. He fights it till he won't be able t'fight no mo'. Perfect target if ya' ax' me. Some companies is purely in it fo' de bre'd and not da damn service. Gosh dang it all t'heck, ah' anin't knowed whut else ta say t'make ya all git it. Man! troll :-3 (show comment) (No Subject) Repo't Commentby Shaun @ 12:15am - Fri Jul 18d, 2008 Mah' empady fo' ya' and yo' broder. Ah be baaad... ah' truly hope da damn best fo' him. WORD! And yeah dude, unless some company be non-profit, dey is in it fo' de bre'd. And yeah dude, ah' do stand by de statement about some ridiculous one-line statement as de one above. Again, ah' real do hope da damn best fo' yo' broder. Ah be baaad... funny :+2 (show comment) Coo' here's some complete sentence, dig dis: Repo't Commentby 4Walla' @ 8:22am - Fri Jul 18d, 2008 Bite me. split vote :0 (show comment) Shaun Repo't Commentby JustDinkin'OutLoud @ 9:15am - Fri Jul 18d, 2008 If ya' look at da damn subject line along wid de partial sentence, it IS some complete sentence. Sappnin'! Right on! split vote :0 (show comment) (No Subject) Repo't Commentby Aloha75 @ 11:00pm - Du Jul 17d, 2008 She should gots looked at ha' bank statements closa' and whut about ha' daughter? Ain't she t'blame also? She be de one who jimmey'd de account and let it go. 'S coo', bro. De daughta' should pay back de moder. Ah be baaad... troll :-4 (show comment) Daughter. Ah be baaad... Repo't Commentby Shaun @ 11:32pm - Du Jul 17d, 2008 She should gots absolutely watch upside ha' statements mo'e carefully. Slap mah fro! De statements clearly state da damn party which deducts de amount. Man! I would respectfully disagree dat dis be in any way de daughter's responsibility o' fault. Man! Even if it wuz ha' daughta' dat o'iginally created da damn account(s), it wuz most definitely de owna' of de account which should gots watched upside such transacshuns. ditto :+2 (show comment) Sad. Repo't Commentby WyldTaurus @ 11:28pm - Du Jul 17d, 2008 Dis, and some THOUSAND oda' reasons, be why ah' have such some great disdain fo' A**holes On Line. We, also, bought some new clunker some years ago wid de AOL free trial already loaded on it, but afta' THREE SOLID WEEKS uh callin' de idiots at da damn AOL customa' centa' and 'esplainin' dat no matta' whut dey told us t'do, NOTHING wuz connectin' us t'AOL, ah' wuz becomin' homicidal, so's wuz mah' mama. We BOTH had t'tell dem NUMEROUS times t'drop us fum EVERYTHING dat had ANYTHING t'do wid AOL. I'm glad dey dun didn't charge us fo' nuthin, even do' dat seem t'be deir business creedo. 'S coo', bro. Wuz ah' happy dey left Utah? ah' felt baaaad fo' all de folks dat wuz out uh a job back den, but I'm glad dey're GONE. Never, never, NEVER deal wid AOL. troll :-7 (show comment) Wid all due respect, Repo't Commentby Shaun @ 11:38pm - Du Jul 17d, 2008 Wid all due respect, duzn't ya' dink such remarks may hold some little mo'e credence widout da damn vulgarity? In dis case, dere could be many reasons as t'not bein' able t'connect. Man! It kin be da damn result uh de lines, server, dird-party software o' simple usa' erro'. Aldough many sucka's prefa' to point da damn fin'a' at da damn easiest target. Man! In dis particular case, dough, it duzn't sound likes ya' wuz eva' charged so's I'm not sho' man why yo' disdain. 'S coo', bro. ditto :+3 (show comment) Respect? Repo't Commentby Cady C. @ 12:10am - Fri Jul 18d, 2008 He said "credence" and "vulgarity". De dude had t'deal wid AOL when he should not gots been. 'S coo', bro. Time be bre'd t'alot uh us, our time be precious and we should not gots'ta use it on de rap rod wid some service makin' sho' man dey duzn't charge us fo' sump'n we neva' ax'ed fo' in de fust place. Whut duz credence mean anyway? troll :-4 (show comment) Cady, Repo't Commentby Shaun @ 12:22am - Fri Jul 18d, 2008 It sounds, Cady, de posta' of dis comment wuz on de rap rod fo' dree weeks tryin' t'get some clunker t'connect t'AOL, not tryin' t'cancel an account. Man! As stated befo'e, dere is many reasons fo' havin' technical problems, many uh which is not on de server's side. As de posta' stated, he wuz neva' charged fo' de service. Credence da damn mental attitude dat sump'n be believable and should be accepted as true; "he gave credence t'de gossip" Usin' vulgarities widin some post be reflective uh a sucka'ality dat may not cut a great deal uh credence t'a complaint. Man! ditto :*** (show comment) Wid all due respect. Man!.. Repo't Commentby WyldTaurus @ 12:32am - Fri Jul 18d, 2008 I dink dat generalizashun uh AOL wuz bein' rada' fo'givin'. Dree SOLID weeks and AOL wuz de wo'st help in digtin' connected, EVER. I've had NO problems wid ANY uh de oda' ISP's we ended down havin' t'use. Started da damn software, BOOM! Right on! Online, no prob's. Mah' disdain? ah' dought ah' made dat VERY clear. Ah be baaad... But fo' ya', I'll wait at da damn next light fo' ya' t'catch down, so's no wo'ries. Customa' service-sucks. Billin' practices-criminal. Hassle-incredible. Software- mo'e bugs dan an ant-hill. Technical suppo't-nonexistant. Man! Frustrashun-incomparable. AOL could stand fo' many mo'e "colo'ful" 'espressions dan de one ah' put fo'd, but da damn censo' God be in full swin' right now, oderwise, I'd lay dem waaay down. As fo' "credence" all ya' gots'ta do be actually eyeball how many posts in dis fo'um is praisin' AOL fo' an accurate assessment uh "credence". I likes yo' style, baaaad try do'. troll :-4 (show comment) Interestin' puh'spective, however. Ah be baaad..... Repo't Commentby Shaun @ 12:54am - Fri Jul 18d, 2008 I respect da damn fact dat ya' seemed t'have some difficulty in usin' deir software. Aldough dis be gettin' off de topic uh de sto'y, some sucka's, I'm sho' man, do run into software problems. And it duzn't end wid plum AOL software. It kin be any numba' of software applicashuns. Consida' many sucka's do use and enjoy AOL real much. Lop some boogie. So's to say cuz' ya' happened t'have had some poo' 'espuh'ience, duz not mean dat deir software o' servers is to blame. ditto :+2 (show comment) AOL rep? Repo't Commentby WyldTaurus @ 2:09am - Fri Jul 18d, 2008 You's real do wo'k fo' AOL duzn't ya'? Whut, PR department? Youse earnin' yo' paycheck tonight, dat's fo' sho' man. Apparently I'M NOT de only one whose had some baaaad 'espuh'ience w/ dese dudes. So, in sayin' dat, maybe I'M not da damn one t'blame here, eider. Ah be baaad... True, dere could gots been different reasons why ah' couldn't connect. Man! Also true, ah' spent THREE WEEKS wid AOL reps t'HELP me dig connected, and afta' goin' all de way around da damn block and back again, ah' wuz tired and angry beyond comprehension, well, yo's anyway. Slap mah fro! Also VERY true, No problems wid ANYONE else's software, internet, customa' service, technical suppo't, etc. Co' got d' beat! It wuzn't plum de software, it wuz de WHOLE 'espuh'ience dat ah' had issues wid. And t'sit dere on de rap rod and listen t'"gee, dat should've wo'ked" in twelve different (and real condescendin') accents, fo' dree weeks straight real wears on de nerves. Stop wid de condescendin' remarks about how maybe it wuz mah' problem, youse real soundin' likes ya' real do wo'k fo' AOL. If dat be indeed dat case, we's DONE here. troll :-1 (show comment) Wid all respect, Repo't Commentby Shaun @ 10:26am - Fri Jul 18d, 2008 Wid all respect, dat be exactly whut I'm referrin' to. 'S coo', bro. One may gots some problem not at all related t'de party o' technical suppo't dey is contactin'. A'cuz uh a lack uh willin'ness t'accept da damn responsibility uh de difficulty o' dig it dat da damn problem could be wid any numba' of oda' areas, dey "fly off de handle", so's to rap, and point da damn fin'a' at da damn easiest target. Man! All uh which be based downon assumpshuns. Gots oda' sucka's run into problems wid AOL's software? Very likesly. Slap mah fro! Dey is one uh de wo'ld's largest internet providers, so's hangin' so's would be 'espected. But consida' fo' every sucka' who gots had some difficult time wid de service, dere is hundreds dat gots not. Man! An interestin' observashun t'say de least. Man! ditto :*** (show comment) Daughta' needs t'pony down! Right on! Repo't Commentby Bunksta' @ 11:42pm - Du Jul 17d, 2008 Ha' daughta' needs t'step down and help ha' fight AOL. Afta' all, she wuz de one dat caused all dis mess. Dese services dat do de "free" trials need t'make dem "free"... i.e. not require some credit card fo' tryin' deir service. If ya' likes it and wanna continue, ya' should den be prompted t'make payment, oderwise yo' e-mail, screen dojigger, etc goes bye-bye, neva' to be heard fum again. 'S coo', bro. ah' would dink dat IP loggin' would at least partially snatch care uh dose who would abuse da damn free trials, but ah' can't be sho' man. She be elderly and dere is many elderly folks out dere dat kinnot real snatch baaaad care uh deir finances and such. Lop some boogie. AOL needs t'do de right doodad and show de public dat it be a respectable company, wo'dy uh spendin' bre'd on its services. Oderwise, dey is no betta' dan de dude who keeps e-mailin' me, tryin' t'get help digtin' his fo'tune out uh Nigeria, if only he had mah' account numba' to deposit it in. 'S coo', bro... troll :-5 (show comment) Pony down? Repo't Commentby Shaun @ 12:01am - Fri Jul 18d, 2008 Which ah' agree dat dey dun did. Dat be "pony down" as ya' state. Remember, dis lady allowed da damn charges t'continue fo' several years. Dis alone implies some fo'm uh acceptance. And as stated befo'e, I'm not sho' man it had nuthin t'do wid ha' daughter. Ah be baaad... Ten years be a long time. It would be likes ax'in' any service provida' to refund some decade uh charges plum a'cuz ah' wuzn't aware ah' had t'pay fo' dem o' found ah' dun did not need t'use dem. WORD! De insurance companies would love t'snatch dat concept on. 'S coo', bro. Look, if dis lady, elderly o' not, allowed da damn charges t'continue fo' so's many years, de debto' wuz not da damn one t'blame, in any way. Slap mah fro! Dey do deserve some pat on de back as dey at least made some baaaad faid effo't t'refund some po'shun uh de charges, whereas dey dun did not gots'ta refund any. Slap mah fro! ditto :*** (show comment) I'm wonderin' . . . Repo't Commentby JustDinkin'OutLoud @ 11:42pm - Du Jul 17d, 2008 . . . why Shaun gots such an interest here t'respond t'mos' every post. Man! Seems some little fishy t'me. Whut, Shaun, do ya' gots'ta gain o' defend, oda' dan wo'kin' fo' AOL, likesly in de PR department? Dere's fault on bod sides here. De difference is, dough, dat AOL knows 'esactly whut dey're hangin' and dis olda' lady duzn't. Man! I'm sho' man she's learned now, but real, why would she gots TWO accounts when she duzn't own some clunker? Did ha' daughta' need TWO accounts fum AOL? Sump'n's not right. Man! And it's obvious dat she ain't de fust one in dis predicament. Man! Shame on AOL fo' dese types uh business practices. Shaun, duzn't boda' to respond. It's obvious where ya' stand. ditto :*** (show comment) And . . . Repo't Commentby JustDinkin'OutLoud @ 12:01am - Fri Jul 18d, 2008 As uh dis time (midnight), dere is 42 posts, and 15 uh dem is from Shaun. 'S coo', bro. I'm on dese bo'ds plenty, and dis be not da damn dojigger uh some sucka who makes frequent posts. Yo' slip be showin'. troll :-4 (show comment) Interestin'... Repo't Commentby Shaun @ 12:10am - Fri Jul 18d, 2008 I's gots'ta be on de bo'ds plenty as well. ah' plum happen t'see some great deal uh fallacy in logic dat some sucka's use t'condemn some business cuz' of nodin' mo'e dan bein' pro-consumer. Ah be baaad... Dis may gots happened precisely as dis elderly lady said it dun did, but even in such some case, AOL gots still done nodin' wrong. What it is, Mama! It wuz ha' o' ha' daughta' which subscribed t'two account and it wuz ha' dat allowed such deducshuns t'continue droughout, ah' recon', de last decade. AOL went t'de 'estent uh partially refundin' some large amount, whereas dey dun did not gots'ta refund any. Slap mah fro! To agree on nuthin oda' dan dat is, again, sidin' wid some consuma' fo' nodin' mo'e dan bein' pro-consumer. Ah be baaad... As much as it may be terrible fo' an elderly lady t'be out several years uh charges, she be de one solely responsible fo' overseein' ha' own bank account. Man! If she wuz unable to, it would gots been supa fine if anoda' family memba' would gots aided ha' in hangin' so, but dis, again, shows absolutely no wrong-hangin' on de side uh de debto'. ditto :+3 (show comment) AOL duz rip sucka's off! Right on! Repo't Commentby Becky H. @ 7:13am - Fri Jul 18d, 2008 Mah' son wo'ked fo' dem and dey do dese doodads sucka's gots accused dem of. Dey is taught t'not disclose certain doodads t'sucka's such as de fact dat dey may be payin' on mo'e dan one account o' dat some sucka's is payin' 26.99 fo' deir service and some is at plum 9.99 fo' de same service. He dun did not wanna wo'k dere no mo' fo' de guilt he had fo' lyin' t'sucka's and left! Right on! AOL makes some fo'tune by rippin' sucka's off! Right on! troll :-1 (show comment) Possible... Repo't Commentby Shaun @ 10:32am - Fri Jul 18d, 2008 Is it at all possible dat yo' son left on negative terms wid dis company? Many individuals baaaad-moud companies which dey is fo'ced out uh o' terminated fum. I'm sho' man dat AOL offers different rates fo' different situashuns. I'd be surprised if dey dun didn't. Man! Just cuz' ya' purchase an item on sale dis week and yo' baaaad homey pays full price fo' it next week duz not make da damn policy unedical. Claimin' it duz be all mo'e reason t'recon' yo' son MAY gots left on oda' dan baaaad terms. funny :*** (show comment) Wow, so cut me some slack, Jack... Repo't Commentby Darvell H. @ 11:34am - Fri Jul 18d, 2008 Wow, ya' DO wo'k fo' AOL. Interestin'. insightful :+2 (show comment) Reco'd da damn calls Repo't Commentby Michelle_R. @ 11:47pm - Du Jul 17d, 2008 I agree wid Shaun dat dis honky chick shares de responsibility, as duz de daughter, and so's duz AOL. Dat aside dough, dis be de real reason ah' use Skype t'call businesses and ah' reco'd da damn phone conversashuns. If an insurance company eva' tries t'deny dey said dey'd cova' sump'n, o' if some service provida' eva' says ah' neva' cancelled, etc. Co' got d' beat! ah' have every call reco'ded and it shows de date and time and gots'ta play de whole conversashun t'prove whut wuz said. troll :-4 (show comment) Good point Michelle. Repo't Commentby Shaun @ 12:24am - Fri Jul 18d, 2008 Good point Michelle. funny :*** (show comment) (No Subject) Repo't Commentby WyldTaurus @ 12:36am - Fri Jul 18d, 2008 You's dun didn't gots'ta repeat it. Man! funny :+2 (show comment) Shaun. 'S coo', bro... Repo't Commentby WyldTaurus @ 2:23am - Fri Jul 18d, 2008 Troll me all ya' wants', but since ya' seem t'be da damn self-declared language and grammar honky pigs on dis little bo'd, ya' need t'be able t'snatch it yo'self dere, sparky. Slap mah fro! ditto :+2 (show comment) You's should gots called . . . Repo't Commentby Bugler324 @ 12:06am - Fri Jul 18d, 2008 You's should gots called "Get Gephart". Probably still kin. He gots much mo'e success dealin' wid dese types uh companies. split vote :0 (show comment) One uh de best doodads I've learned fum him Repo't Commentby FeS2 @ 6:17am - Fri Jul 18d, 2008 Use da damn state division uh consuma' protecshun. Francine Gianni's team be Excellent. Man! Dey gots helped me on 2 occasions on much smalla' matters. disagree :-3 (show comment) (No Subject) Repo't Commentby moe Massa' @ 12:39am - Fri Jul 18d, 2008 she should gots gone t'de bank and put some stop t'it. Man! u kin call dem t'stop de temp membership. Jes hang loose, brud. stash some repo't t'de b. Co' got d' beat!b. Co' got d' beat!b. Co' got d' beat! and atto'ney generals office. troll :-5 (show comment) Sidin' wid de consumer. Ah be baaad... Repo't Commentby Shaun @ 1:00am - Fri Jul 18d, 2008 I appreciated eyeballin' yo' post, but ah' would again comment on dis post bein' based around sidin' wid de consuma' plum to side wid de consumer. Ah be baaad... To repo't it t'any state agency o' B.B.B. would seem rada' ludicrous at dis point. Man! Dat's not t'say dat, as I've already pointed out, ah' may feel fo' her. Ah be baaad... But she accepted da damn charges fo' several years -- as much as some decade if ah' dig it co'rectly. Slap mah fro! Furder, she gots already settled wid dem fo' de partial refund she gots accepted. ditto :*** (show comment) AOL gots always been dis way Repo't Commentby Cache Kid @ 12:48am - Fri Jul 18d, 2008 Startin' wid deir buggy, bloated infected software t'deir hopelessly imsucka'al and scripted customa' 'service', ah' can dink uh nodin' supa fine t'say about AOL. Mah' broda' wuz hooked fo' years, until de rest uh de family finally staged an intervenshun and gots him de help he needed. AOL makes Microsoft seem likes some great co'po'ate citizen. 'S coo', bro. As fo' defendin' deir practices, Shaun, dere be whut some company gots a right t'do, and den dere be de right doodad t'do. 'S coo', bro. AOL consistently chooses de fo'ma' ova' de latter. Ah be baaad... Dis company be a dinosaur. Ah be baaad... Let'swaste it, bury it, and den drill fo' oil. ditto :*** (show comment) CK Repo't Commentby WyldTaurus @ 2:17am - Fri Jul 18d, 2008 Hear, Hear! Preach it loud, bruddah! troll :-7 (show comment) As fo' findin' mo'e oil, I'm all fo' it ;-) Repo't Commentby Shaun @ 1:06am - Fri Jul 18d, 2008 As ya' gots pointed out, dere is a lot uh sucka's dat enjoy usin' AOL. Dey duzn't seem t'have problems wid any so-called bugs. Consida' our society if any one uh us could choose t'"kill" any company we dun didn't likes. De concept be considered some free economy. Slap mah fro! I would also consida' revisin' yo' statement comparin' dat uh a real addict. Man! Bein' addicted t'nuthin and needin' intervenshun be nodin' t'use lightly. Slap mah fro! It be serious and shows some considerable lack uh appreciashun fo' dose who gots'ta endure dis process. As fo' findin' mo'e oil, I'm all fo' it ;-) ditto :*** (show comment) Co'recshuns fo' Shaun Repo't Commentby Cache Kid @ 9:44am - Fri Jul 18d, 2008 I neva' pointed out dat some lot uh sucka's enjoy usin' AOL. It's true, once downon some time, befo'e sucka's wuz clunker literate and internet savvy, dey had some lot uh subscribers. But now dat most sucka's know whut dey is hangin' online, AOL be dyin'. We is 'killin'' de dinosaur AOL by not suppo'tin' it. Man! Dat's how de free market wo'ks, Shaun. 'S coo', bro. Didn't ya' listen in high farm business class? As fo' de addicshun, whut do ya' call it when some sucka keeps stayin' wid de same rotten service and terrible software cuz' dey duzn't know any better? Youse right, puh'haps 'brainwuzhed' o' 'honkyfooled' would gots been mo'e appropriate. split vote :0 (show comment) mondly charges Repo't Commentby Margarita S. @ 1:24am - Fri Jul 18d, 2008 I use t'wo'k in Ogden fo' some certain internet company (**L)fo' upside 2 years and ah' have t'say ah' have seen alot uh dis. Ova' ten years ago dey would gots charged ha' $25.90 some mond fo' each account .Dey do gots smalla' fees but ya' gots'ta call t'request dem . ah' have seen dis situashun upside 100 times and its sad when ya' kin only offa' 2-3 monds back unless dey wanna stay wid dem (lol). dey do cheat sucka's and dey know it . One doodad ah' hated wuz dey would offa' Free internet t'use on top uh dia' high speed fum anoda' company so's dey still clicked dia' AOL icon likes befo'e but da damn connecshun wuz so's baaaad dey would dig kicked off uh course dese olda' sucka's needed tech help and would gots'ta go t'a payed plan wid dem cause dats de only way dey knowed t'use da damn internet. Man! ANOTHER ONE IS THE RISK FREE OFFER WHERE THEY SAY GET 3 MONTHS RISK FREE ...whut dey meant be we is still gonna charge ya' 25.90 but if ya' happen t'catch de charges and call if ya' is widin de 90 days we kin offa' ya' yo' bre'd back see risk free dig it ? yeah not so's much . Everydin' be real tight lipped ya' go by scripts which gots'ta be eyeball verbatim one slip o' missed wo'd ya' may be fired on de spot fo' some keep it real violashun all calls is listened t'and reco'ded I'M sho' man dis be so dey is not liable fo' any uh dis faulty stuff dey do . split vote :0 (show comment) closed accounts Repo't Commentby Margarita S. @ 1:30am - Fri Jul 18d, 2008 In mah' wo'k wid some certain internet company ah' have also seen where some sucka closed an account but rejimmey'd at da damn same bank . De bank gots'ta cut AOL de new bank account numba' and dey bill drough de new one but it snatch'd some while so's dey gots'ta get some charge fo' 2-3 monds at one time BUT THEY DIDNT CALL TO CANCEL so's no refund kin be given cuz' of dat . Or somdin' called da damn visa downdata' lets AOL know dia' new card numba' den dey call t'ax' why dey is billin' on some card dey neva' gave dem. WORD! troll :-3 (show comment) seriously Repo't Commentby Fuh'rinasaul20 @ 5:20am - Fri Jul 18d, 2008 i blame it all on high gas prices... ditto :*** (show comment) De daughter Repo't Commentby MightyMike @ 5:22am - Fri Jul 18d, 2008 "Hale certainly dun didn't need an online account. Man! De 74-year-old says she's neva' even owned some clunker." It menshuns earlia' dat da damn daughta' set down de acct by respondin' t'a 30-day offer. Ah be baaad.....so at dat time da damn daughta' enters an acct numba' which happens t'be dis lady's bank acct. Man!..and she neva' owned some clunker...hmmmm? Bank charges??? Banks is noto'ious fo' chargin' stupid and ridiculous fees....so at some point YEARS ago ah' would gots been ax'in' [no swearin' please]??? Get Gephardt. Man!.. troll :-1 (show comment) AOL ? Repo't Commentby Butter1 @ 6:03am - Fri Jul 18d, 2008 Any sucka stupid enough t'still be usin' AOL deserves it. Man! De only way t'sucessfully kincel be to repo't yo' card stolen. 'S coo', bro. Dat be quick and easy! Preach it loud, bruddah! ditto :+2 (show comment) hang it down...? Repo't Commentby Yo' M. @ 6:05am - Fri Jul 18d, 2008 one year? maybe... but 10 years? hale needs t'find some sucka t'manage ha' scribblin's... if its real gone on dis long, she gots nobody t'blame but herself at dis point. Man! ditto :*** (show comment) responsibility Repo't Commentby Cinephile @ 6:08am - Fri Jul 18d, 2008 lies on bod sides - who duzn't check deir bank account fo' dat long, and when dey do, 'assumes'(we all know whut dat means)dat dey is plum bank charges? To let dat radical deducshun go on fo' longa' dan several monds be dig itable and realistic. Co' got d' beat!..but several years??? Den dere's de issue dat SHE wuzn't even de one who signed down fo' it - Now, if no one PHYSICALLY signed down fo' de service, (not once, but twice), den ah' 'd say dere be cause fo' some sucka drowin' some fit, but dat ain't de case...some sucka gots'ta go online and PHYSICALLY ENTER THE INFORMATION. Dat said, AOL should, as some measho' man uh baaaad faid dig it dere is cases likes dis where sucka's duzn't eyeball/dig it, real, de internet o' de fine print, and downon viewin' de usage (lack of), issue back at least 7 years wo'd. But as everyone knows, internet companies ain't knode fo' deir fine customa' service, which be probably why de business be in de abysmal shape it's in currently. Slap mah fro! Same doodad wid de rap rod company - internet companies gots'ta randomly place charges fo' services on sucka's's rap rod bills. We had dis happen and when we called about it t'have da damn charges removed, de customa' service honky chick said, most sucka's plum pay de charges no quesshuns ax'ed - dere is a LOT uh folks out dere who duzn't check deir bills fo' accuracy. Slap mah fro! ditto :+2 (show comment) Happened t'me Repo't Commentby Karebear2007 @ 6:13am - Fri Jul 18d, 2008 I kin feel dis lady's pain. 'S coo', bro. It gots happened t'me and mah' moder. Ah be baaad... We refuse t'get AOL. We treid deir 30-day "free"trial, and kinceled on day 28. Dey double charged us de next mond, so's my moda' called dem and told dem we kinceled da damn account. Man! Dey said dey would make some note, and refund da damn bre'd. De next mond dey double charged us again, so's I called told dem ah' wuz callin' an atto'ney afta' I rapped wid dem if dey dun did not refund da damn bre'd by de end uh business dat day. Slap mah fro! Much t'our amazement, dey refunded all de bre'd dey took. Ya' know? ah' guess it wuz easia' to refund 4 payments rada' dan some million dollar law suit. Man! split vote :0 (show comment) (No Subject) Repo't Commentby Magdelene @ 7:02am - Fri Jul 18d, 2008 Well, dis ah' know, so cut me some slack, Jack. ah' am kincellin' mah' AOL account today! Preach it loud, bruddah!! Preach it loud, bruddah! And ah' dink I'll be some little harsh de fust time cuz' if dey continue t'charge me, I'll be real cranky. Slap mah fro! ah' actually jimmey'd my AOL account back when most sucka's had dial-up only and plum kep' it when ah' gots DSL wid anoda' provider. Ah be baaad... Mah' e-mail account wuz bein' used in mah' business and it wuz plum easia' to keep it. Man! Dey charge me da damn minimum and ah' do watch mah' account and know dey only charge once puh' mond but dis sto'y gots convinced me ah' need t'cancel once fo' all. Not sho' man ah' wanna continue t'cut my bre'd t'a company wid less dan hono'able practices. I do not look fo'ward t'my call today t'some sucka in India who gots'ta not dig it most uh whut ah' say! Right on! ditto :+2 (show comment) Judgin' fum de multiple... Repo't Commentby xophrame @ 8:59am - Fri Jul 18d, 2008 posts on NOT bein' able t'free yo'self fum AOL - Good Luck. Ya' know? It sounds likes youse in fo' some haidache fo' some few monds o' years. (show comment) Shaun gots'ta bust his heart when he hears ya' is cancellin'...... Repo't Commentby Flossee @ 11:56am - Fri Jul 18d, 2008 ....no, neva' mind. He wo'ks fo' AOL and knows dat kincellin' be not an opshun. split vote :0 (show comment) De problem in dis situashun is.... Repo't Commentby Dennis J. @ 7:05am - Fri Jul 18d, 2008 not dat da damn lady left da damn accounts jimmey fo' 10 years. De problem be dat AOL makes it so's hard fo' some consuma' to opt out uh de service. Acco'din' t'de terms uh service, AOL should stop chargin' yo' account AS SOON AS dey is notified dat ya' wanna kincel. Fact be in many situashuns dey duzn't. ah' wonda' if de rap rod agent be penalized fo' some cancellashun since dey try so's hard t'talk ya' out uh it and sometimes plum plain old duzn't process de kincellashun. I've been in similar situashuns where ya' use da damn "convenient" kincellashun upside de phone. But dey duzn't process it. Man! You's uh course would not know it dun didn't dig processed until de next mond when de charge hits yo' card. Den dey say "I duzn't know whut happened--I assho' man ya' yo' account be set t'be kincelled". But den again de next mond ya' dig charged. Now ya' is mad and escalate beyond da damn phone agent. Man! Dey now challenge ya' t'prove wid date, time, and agent ya' rapped wid o'iginally t'cancel de account so's dey kin review deir rap rod reco'ds. Even if ya' kin provide dose details fum 2-3 monds ago, dey mosey on down back afta' anoda' week o' two and say dey could not find any reco'd uh dis happenin'. Best course uh acshun? NEVER do de free trial. Fo' nuthin. If ya' do kincel upside de phone, MAKE SURE ya' dig de date, time, and agent dojigger. Furder, ax' de agent t'drow ya' written confirmashun (email o' sump'n) uh de kincellashun. ditto :+2 (show comment) Good fo' ya'! Right on! Repo't Commentby JustDinkin'OutLoud @ 7:17am - Fri Jul 18d, 2008 Maybe ya' ought t'snatch an earlia' poster's advice and reco'd da damn call. Den dey kinnot deny dat ya' called t'cancel. Just some dought. Man! Smart move and GOOD LUCK! Right on! funny :+2 (show comment) So'ry, dis wuz in response t'Magdelene above Repo't Commentby LifeIsGood @ 7:36am - Fri Jul 18d, 2008 Sometimes when ya' click "reply", yo' response digs posted as sump'n totally separate. I'm dinkin' uh gettin' Gephardt t'help me deal wid KSL on dis! Right on! :-) ditto :*** (show comment) To all uh ya' liberals who is postin'. . . Repo't Commentby Tbone75 @ 7:18am - Fri Jul 18d, 2008 How kin dis be? It's yo' little darlin' Time Warna' Inc. Co' got d' beat! (liberal hotbed) who be always declarin' dey is "takin' care uh de poo', de elderly, and da damn underprivileged"? Yeah man, dey own AOL. De previous posta' who said dat any sucka dumb enough t'still be usin' AOL deserves baaaad karma, be right. Man! But da damn real problem here be dat an olda' honky chick here wuz bailin' out ha' brat daughter's baaaad decisions (de daughta' is obviously and olda' adult), and as usual, be payin' de greata' price. It's amazin' how many sucka's in dis state is continually bailin' out deir olda' kids. (show comment) Hahahah! Right on! Repo't Commentby Roenick @ 9:12am - Fri Jul 18d, 2008 It took longa' dan ah' dought but some sucka (Tbone75) finally managed t'brin' politics into dis dread. Whut took ya' so's long, Tbone? O'Reilly go late dis mo'nin'? (show comment) I neva' watch O'Reilly Repo't Commentby Tbone75 @ 9:28am - Fri Jul 18d, 2008 Recon' it o' not, ah' find him some bit wound too tight. Man! ah' plum simply kin't stand T Warna' and da damn residue uh Ted Turna' and Jane Fonda (even dough dey've been out fo' some while). Mah' main point wuz dat ha' daughta' gots bailed out on de deal. She's de one who should be payin'. split vote :0 (show comment) AOL Repo't Commentby Rem @ 7:29am - Fri Jul 18d, 2008 1. Close da damn account and jimmey a new one. 2. AOL needs de cash flow since dey're on deir way out uh business fo' havin' such crappy service and crappy features. 3. Once dey gots bought out, it all went t'pot. Man! Problem is, if ya' simply close yo' account and duzn't pay, sometimes, credito's kin repo't ya' t'de credit bureaus and ruin yo' credit sco'es. But dey kin only do dis if ya' provided some SSN when ya' jimmey'd an account wid dem. WORD! On some different note, Countrywide's serva' would/duz often crash right when sucka's need t'make deir payments so's dat some $5 late fee be assessed so's $5 x millions uh online payments = cashflow, so cut me some slack, Jack... Dis baaaad economy gots'ta fo'ce some crappy companies t'start rippin' off sucka's if dey kin dig away wid it. Man! funny :*** (show comment) Name change Repo't Commentby Rem @ 7:31am - Fri Jul 18d, 2008 AOL gots'ta soon be knode as, dig dis: S.O.L. ditto :*** (show comment) sump'n similar happened t'me. Repo't Commentby Mrtoes @ 7:55am - Fri Jul 18d, 2008 I had AOL fo' several years....probably close t'10 years. When de time came fo' me t'cancel mah' account, dey kep' billin' me. So, ah' closed mah' bank account. Man! AOL started callin' me. Dey wuz relentless. ah' ax'ed dem t'quit callin' me. ah' told dem ah' wuz not goin' t'pay dem. WORD! EVER. Dey kep' on callin'. So's I changed mah' rap rod number. Ah be baaad... I had t'change two impo'tant doodads t'get dem off mah' back. Ya' know? I'm sho' man if dey had mah' new number, dey would still be callin' me, dree years later. Ah be baaad... Duzn't sign down fo' AOL folks....dis lady's sto'y and mah' own 'espuh'ience should be evidence enough dat dis company be not interested in de customer. Ah be baaad... split vote :0 (show comment) Mrtoes,,,,,,,,,,,,,,,,,Same 'espuh'ience wid me......... Repo't Commentby tryto'elax @ 11:11am - Fri Jul 18d, 2008 Afta' I "supposedly" closed mah' account, AOL waited 2 monds befo'e dey started draftin' all upside again. 'S coo', bro. When ah' finally contacted dem AGAIN (I wuz in Iraq and ah' had t'wait until ah' came back t'de states), dey told me, "Gee we gave ya' some FREE mond". Whut some response. Dey NEVER gave an apology and ah' plum WROTE de 4 monds uh fees off. Dey is TERRIBLE. ditto :*** (show comment) AOL gots started t'charge me again too Repo't Commentby Amos M. @ 8:13am - Fri Jul 18d, 2008 We kincelled AOL upside a year ago and dey started t'charge our credit card again fo' service. We neva' activated it no' do dey gots any info'mashun on plum who dun did. Dey wouldn't refund da damn bre'd so's we called da damn charge card company and dey reversed da damn payment but as far as ah' know AOL gots'ta still keep chargin' de account even dough we told dem t'stop. Jes hang loose, brud. I'm real at some loss here, we may gots'ta check into some class acshun law suit t'stop dem, dey're relentless! Right on! split vote :0 (show comment) (No Subject) Repo't Commentby Rem @ 8:31am - Fri Jul 18d, 2008 Ax' yo' credit card company t'issue ya' some new card, wid some new number. Ah be baaad... However, when AOL bills, dey kin drow ya' t'collecshuns/ruin yo' credit. Man! Fo' every bill dat dey drow ya', invoice dem fo' it by de same amount. Man! When ya' go t'court, ya' kin tell dem dat da damn invoice be a service charge fo' processin' inco'rect billin'. split vote :0 (show comment) Dis be de honky chicks fault. Man!.. Repo't Commentby Jason C. @ 8:30am - Fri Jul 18d, 2008 Not AOL. Dey jimmey'd de account wid AOL and agreed t'have da damn bre'd snatchn out uh ha' account. Man! Dis be a lesson t'sucka's t'know whut be comin' out uh deir account and whut it be fo'. She says it wuz ha' daughta' dat jimmey'd de account. Man! ah' say its de moms account and she be de overall responsible one fo' knowin' where ha' bre'd be goin'. Dis honky chick should only dig back bre'd fum de fust call she made tryin' t'cancel de account. Man! De fust ten years she should gots'ta pay. Slap mah fro! ditto :+2 (show comment) LOL Repo't Commentby Justin H. @ 8:49am - Fri Jul 18d, 2008 How be dis some top news sto'y? Sucka's need t'start payin' attenshun t'deir finances. End uh sto'y. Slap mah fro! split vote :0 (show comment) WOW Repo't Commentby SolarMan @ 9:14am - Fri Jul 18d, 2008 I wo'ked fo' AOL fo' 5 years and ah' wuz in de SAVES dept. Man!De job wuz t'keep sucka's fum kincelin' deir service. It wuz some job dat paid well. If ya' wuz not honest in yo' dealin's ya' gots fired. No one fo'ced dis lady t'put da damn disk in ha' Clunker ha' daughta' dun did dat fo' her. Ah be baaad... Why dun did she neva' check ha' bill? Dat be ha' fault and ha' fault alone. AOL HAD millions uh customers befo'e broadband. So'ry dat dey dun didn't call everyone uh dem and ax' "do ya' still wants' yo' AOL account". Its too baaaad dis went on fo' so's long but mosey on down on check yo' bill lady. Slap mah fro! Right now dey is givin' AOL away fo' free wid any broadband connecshun. ah' still use it everyday. Slap mah fro! Yeah dude I know how t'use google, but ah' still find AOL news and features t'be cleana' den oda' sites out dere. AOL put some lot uh sucka's t'wo'k when dey wuz here in Utah and dey suffered afta' mergin' wid Time Warner. Ah be baaad... Its too baaaad dat Steve Case wants'ed t'make movies rada' den keep his company alive, insightful :*** (show comment) Would not play de game Repo't Commentby i8uricecream @ 9:16am - Fri Jul 18d, 2008 I wuz fired fo'm AOL fo' not hangin' dis. But ah' also feel de deir costomers gots some responsablity too. 'S coo', bro. Here be how t'cancel yo' account and keep it kincled. 1. do not snatch any free offers! Right on! Dis gots'ta be offered as some way t'help ya' move t'yo' new service aldough dis be a supa fine doodad t'do. 'S coo', bro. You's gots'ta need t'call back t'cancel. Dey is only offerin' free time and not kincelin' yo' account. Man! 2 Always dig some confermashun number. Ah be baaad... Dis be real yo' account number. Ah be baaad... If ya' gots dis even if ya' dun did not kincel ya' kin say ya' dun did. De reason fo' dis be dat dey gots'ta neva' cut de account numba' unless ya' is cancled. So's Basicly yo' account numba' is yo' golden ticket. Man! IF ya' follow dis den ya' gots terminated yo' account if not it be yo' own falt. Man! Dis info be about 8 years old but it should still wo'k. Ya' know? ditto :*** (show comment) (No Subject) Repo't Commentby Jeff @ 9:52am - Fri Jul 18d, 2008 I hate t'side wid AOl but when 'esactly dun did dis lady decide she dun didn't wants' dere service? It ain't AOL's responsibility t'read ha' mind and figure out she wants'ed t'cancel. Now if she had tried t'cancel and dey dun didn't comply dat be totally different and she would deserve every penny back. Ya' know? split vote :0 (show comment) De Greatest Generashun?? Repo't Commentby raplewchildren @ 9:54am - Fri Jul 18d, 2008 Dis cracks me down.. LOL! Right on! Ten years, and she be still fightin' against it. Man! How stupid kin some sucka's be. De article makes it sound likes its impossible t'cope wid AOL and mondly billin'. ah' guess few sucka's real know how t'handle deir accounts and deir bre'd. So'ry. Slap mah fro! No sympady fum here. If dis be a memba' of de "Greatest Generashun" well, dat about says it all. Remember, she wuz only 64 when ha' daughta' set ha' up t'get screwed, so's its not likes she wuz some frail, 74 year old who gots bilked...... Caveat Empto' insightful :*** (show comment) I wo'ked fo' AOL... Repo't Commentby Bo-Jangles E. @ 10:20am - Fri Jul 18d, 2008 When dey transferred me t'Retenshuns ah' quit soon afta' a'cuz uh deir policies. Dey gots'ta do nuthin t'keep de bre'd comin' in. 'S coo', bro. Dey truly is relentless. De reps is paid bonuses fo' keepin' accounts active, avoidin' kincellashuns, givin' back bre'd. Share da damn weald? funny :*** (show comment) Well, no wonda' dey duzn't kincel! Right on! Repo't Commentby Darvell H. @ 11:44am - Fri Jul 18d, 2008 So, whut, if ya' is an AOL employee and ya' agree t'cancel de service fo' some customer, and ya' duzn't, den ya' dig some kickback uh whut dey collect fum dat customer? Wow, sweet deal. troll :-1 (show comment) Remember Repo't Commentby Hardwo'kinTechie @ 10:30am - Fri Jul 18d, 2008 Gettin' AOL makes ya' SOL. ditto :*** (show comment) AOL LIED and STOLD bre'd fum mah' account too. 'S coo', bro........ Repo't Commentby tryto'elax @ 10:49am - Fri Jul 18d, 2008 Befo'e ah' tried t'cancel mah' service, ah' had heard all uh de ho'ro' sto'ies. ah' figured, ah' would follow de rules and kincel. ah' wuz goin' t'Iraq. Ah be baaad... ah' sold mah' crib, mah' clunker and ah' had no rap rod line. ah' called AOL and dey told me,,"No problem, we gots'ta stop de service and ya' owe nodin'". ah' ax'ed dem again, "Is you SURE ya' gots'ta close mah' account and QUIT draftin' de bank account"? Dey said, "no, problem". ah' went t'Iraq. Ah be baaad... Knowin' how AOL LIES t'deir cunstomers, ah' continued t'monito' mah' bank. Ya' know? Dey DIDN'T draft da damn next mond, BUT, dey dought dey wuz smart and dey startin' draftin' again TWO monds later. Ah be baaad... ah' could do NOTHING until ah' returned t'de states 4 monds later. Ah be baaad... Afta' several mo'e calls, ah' NEVER received an APOLOGY. ah' neva' received some REFUND. Dey make me sick and dey LIED and LIED t'me. While in Iraq, ah' had mo'e t'wo'ry about dan AOL STEALING fum mah' bank account every mond. ah' can't stand AOL.....Dey make me wanna drow down! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!............ (show comment) Do ya' STILL dink AOL........ Repo't Commentby Flossee @ 12:14pm - Fri Jul 18d, 2008 ....is such some great company, Shaun? De sucka's who comment on dis bo'd is a TIny po'shun uh all de sucka's who gotsbeen ripped off by AOL. troll :-2 (show comment) In dis particular case, Repo't Commentby Shaun @ 11:12am - Fri Jul 18d, 2008 Wid all due respect t'all de previous posts, it would appear dis topic be gettin' some little off track. Ya' know? In dis case, some very supa fine lady and/o' ha' daughta' signed down fo' two separate AOL accounts. Rememba' dat she gots allowed da damn charges, which ah' dink gots been estimated t'de tune uh $60/mond, t'continue fo' de betta' part uh ten years. Dis absolutely shows an acceptance on de part uh de customer. Ah be baaad... You's duzn't arbitrarily gots any large deducshuns occur mond afta' mond widout accountin' fo' dem, and da damn transacshuns on any bankin' account fo'm should be at least somewhut detailed. Not knowin' why de debit wuz occurrin', wouldn't any sucka contact deir financial institushun when de fust started seein' such transacshuns snatch place? When it mosey on down right waaay down t'it, some service provida' has no obligashun eida' legally o' edically t'contact some consuma' and "double-check" deir decisions. Just cuz' she had two accounts o' de accounts wuz not bein' used wuz not da damn responsibility uh de service provider. Ah be baaad... Dat wuz all de responsibility t'de consumer. Ah be baaad... As fo' de individuals who claim dey gots had some difficult time kincelin' deir AOL accounts, o' wo'se yet, dose dat gots had problems kincelin' service fum multiple companies, ya' should all be some little mo'e accurate in yo' reco'd keepin'. If ya' kincel some service, do so's in writin'. Keep copies and da damn request and proof uh contact. Man! If need be, contact yo' financial institushun wid de suppo'tin' documentashun. It real ain't dat difficult, but it duz require effo't and dig itin' on de part uh de consumer. Ah be baaad... I wouldn't at all disagree dat it would be supa fine if any such company made it easia' to kincel, but as long as dey do not, dere is oda' ways much betta' at kincellashun uh a service and dey is always documented. Dere is also dose who gots had some difficult time usin' de service. Dis be way off de topic uh de sto'y, but realize dat, say, fo' every brand uh clunker dere is sucka's who "swear by" as well as "swear at" de brand. De same doodad kin apply t'large ISPs and oda' technical honky codein'. No one should disagree dat dere is many facto's which allow some honky code t'run propuh'ly, only some few uh which be de honky code's codin'. Den dere is dose who gots wo'ked fo' some company which, afta' bein' separated fum de employer, likess t'infa' de employa' wuz hangin' sump'n wrong o' unedical. Dis issue be mos' self-'splanato'y, but please dig it dat da damn fact ya' is separated fum some previous employa' is absolute cause fo' claimin' such behavio'. Mah' dig itin', as some sucka gots already stated above, dat retainin' sucka's unedically be absolutely against da damn company's policy and kin result in terminashun. In any case, baaaad reco'd keepin' should remove any such concerns. In dis particular case, de customa' signed down fo' two accounts and maintained dem fo' approximately ten years. De service provida' actually went way overbo'd wid givin' de customa' several monds uh refunds. Dis should absolutely be commendable and shows some great deal uh baaaad customa' service. puh'suasive :*** (show comment) It's some shame dat some customa' needs t'close deir account, change deir rap rod number, and move out uh de country, just. Man!.. Repo't Commentby tryto'elax @ 11:49am - Fri Jul 18d, 2008 Even afta' AOL assho' mand me dat dey would END de account and STOP de draftin', ah' continued t'monito' dem. WORD! Dey skipped one mond, and den dey started da damn draftin' again. 'S coo', bro. At dat time ah' wuz in Iraq. Ah be baaad... ah' could not contact dem again until ah' wuz back in de states. When ah' returned t'de states and contacted dem dey said,,,"Yeah ah' see where ya' kincelled 4 monds ago,,,Gee, we gave ya' some free mond". ah' wish ya' could gots listened t'my conversashun wid dem de day ah' cancelled. ah' wuz real, real, clear, ah' wuz kincellin' and goin' t'Iraq, PERIOD. De sweet little goat on de oda' end uh de line kep' assurrin' me,,"No problem", We gots'ta cancel and end da damn draftin'". ah' kep' makin' it real, real clear. Ah be baaad... PLEASE END THE ACCOUNT AND STOP THE DRAFTING. (show comment) Optin' out. Man!.. Repo't Commentby Landmine0 @ 11:16am - Fri Jul 18d, 2008 Well, Orrin loves dis "baaaad fo' business" kind'a consuma' abuse. Maybe when de Dem's dig some majo'ity it gots'ta change. (show comment) (No Subject) Repo't Commentby denook @ 11:21am - Fri Jul 18d, 2008 Dont cut puh'mission fo' sucka's t'use yo' checkin' account online! Right on! make dat daughta' start payin' ya' back fo' usin' yo' bre'd ditto :*** (show comment) Utah needs some Prayin' on de Elderly law ! Right on! Repo't Commentby abrakadabra @ 11:24am - Fri Jul 18d, 2008 When mah' moda' wuz real ill and out uh ha' mind, she left all she owned t'de Mo'mon church. Lop some boogie. When we tried t'stop ha' decision, dey brought big gun lawyers t'FORCE HER TO GIVE UNTIL IT HURT. THEY WON. WE ARE STILL APPEALING. UTAH DEFINATELY NEEDS A PRAYING ON THE ELDERLY LAW..AND SOON. ditto :*** (show comment) AOL crooks Repo't Commentby TeleMark @ 11:29am - Fri Jul 18d, 2008 I had some similar issue mah' daughta' signed down fo' de 30day trial and da damn fun began, so's I closed mah' account, den de harassment started dey sent delinquent notices dreatenin' t'ruin mah' credit it went t'collecshun agencies wuz ho'rible took some time t'get dem off mah' back, and cost some few hundred dollars also. 'S coo', bro. dese dude's is a bunch uh crooks .. stay away fum AOL at all costs. (show comment) TELEMARK....................Dito, Dito, Dito Repo't Commentby tryto'elax @ 11:55am - Fri Jul 18d, 2008 I still rememba' de wo'ds AOL used,,,"Yeah man, Sir we is cancellin' yo' account and ya' owe NOTHING. We gots'ta NOT be draftin' yo' account no mo'." ah' dun didn't even recon' dem den. 'S coo', bro....Dey dun didn't draft da damn next mond, however, as soon as dey dought ah' had fo'gots about dem, dey started draftin' AGAIN. ah' had told dem ah' wuz goin' t'Iraq and ah' had no clunker and no rap rod line.........Whut some bunch uh crooks! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Preach it loud, bruddah!! Right on! ditto :*** (show comment) Dis be News? and Pres. Bush's Impeachment Hearin's Igno'ed? Repo't Commentby Snow FlakeA @ 11:52am - Fri Jul 18d, 2008 Why gots KSL not repo'ted dat yesterdy (June 17) de Crib Judiciary Committee Chairman Raz'tus Conyers, Jr. Ah be baaad... announced dat, on July 25, de Crib Committee on de Judiciary gots'ta hold some hearin' on de Impuh'ial Presidency uh Geo'ge W. Bush and possible legal responses. Acco'din' t'de Congressional Quaterly's CQToday. Slap mah fro! De Congress voted t'hold dese hearin's. De final vote wuz: Yea 238 - Nay 180. De Committee be 'spected t'examine some range uh legal and legislative responses t'allegashuns uh administrashun misconduct and deir 'espansion uh executive branch power. Ah be baaad... To watch some video about dis, go to, dig dis: http, dig dis://www, so cut me some slack, Jack.ya'tube.com/watch?v=Sz1xFCST_tg THIS be NEWS everyone! Right on! And it ain't bein' repo'ted (show comment) AOL, Of Course Repo't Commentby Michael S. @ 11:52am - Fri Jul 18d, 2008 Dis be why, 8 years ago, ah' went wid SBC, now AT&T. ah' had t'spend 30 minutes plum waitin' t'get mah' account kincelled drough dem. WORD! Dat wuz afta' havin' t'stop payments dat wuz bein' snatchn out twice in some mond. De 30 day free marketin' ploy, be to dig ya' t'use some credit card in de fust place. Dey is wo'se dan MCI as far as customa' service, and dat be not sayin' much, since MCI gots gone bankrupt. Man! (show comment) In upside 30 years uh hangin' business wid "reputable" companies, ah' have NEVER Repo't Commentby tryto'elax @ 12:08pm - Fri Jul 18d, 2008 'sperienced da damn "lies" and "deceit" dat AOL 'eshibited t'me. Dey actually committed deft towards me. ah' do many transacshuns wid companies drough bank drafts. ah' have NEVER had da damn difficulty dat AOL created. ah' do not wanna associate wid ANYONE connected wid AOL. 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This is Riley Martin, friend of the aliens. sh*t f*ckers kin type! Right on! Disgustin'! Right on! Repo't Commentby Victo' J. @ 10:23pm - Du Jul 17d, the, uhhh, Nyptonians, 2008 if dat wuz me,I would gots closed da damn bank account,Aol keeps scimmin' dis lady's account, and this is a damned lizard! Man! shame on AOL! Right on!Sick sucka's,sick company.. Listen Man, Slap mah fro! ditto :***4 (show comment) steala' beware Repo't Commentby Lowell F. @ 10:31pm - Du Jul 17d, the, uhhh, Skreed, 2008 ain't dat da damn same ole sto'y? Vonage rap rod service duz de same doodad, and stuff like this.. During my nine day visit with the Biaviians aboard the great mothership, Sign down... dey start billin'... den ya' gots'ta make sho' man yo' internet high speed provida' is, so to speak, compatable t'Vonage.. Hey, look here, If it, the aliens would say, ain't ya' play he! Preach it, the aliens would say, loud, when I managed to, uh, get some Polaroid shots of the, uhhh, ships uhhhh, in broad daylight, bruddah! digtin' some refund, and i saw lights above the river. Youse on de rap rod wid dem fo' 2 hours t'get disconnected, you see.. Well, And da damn sucka's ya' rap t'are likes Pakistani uh, and ya' kin't dig it, the aliens would say, dem, and this is a damned lizard! WORD! Let's 'espo't some mo'e American jobs overseas shall we? AOL service be de same way 'sept it's uhhhh, in India.. When you open the lines of telepathic communication, WORD! ditto :+21 (show comment) Yeah, the, uhhh, Great Mothership, but Repo't Commentby Mr_neo @ 12:30am - Fri Jul 18d, 2008 I feel fo' de lady, a, uhhhh, blue-white light, but mosey on down on, and stuff like this. You see, my formal education does not exceed a G.E.D., and I have spent time in several county jails and one prison during my life. 'S coo', the Nyptonians, bro... ya' go 10 years not knowin' whut youse payin' bre'd fo'? Dat seems t'indicate dat maybe da damn lady dun didn't gots some clue whut she wuz hangin' o' whut she wuz rappin' about.. These are are smart bugs, five feet tall, you see. Man! Companies need t'have great customa' service, the Skreed, but at da damn same time, when I managed to, uh, get some Polaroid shots of the ships in broad daylight, consumers need t'be intelligent enough t'know whut dey're hangin' too. You, too, are children of the light, and we have come to live among you. 'S coo', the Great Mothership, bro, you see.. During my nine day visit with the Biaviians aboard the great mothership, Glad she gots sump'n back at least, and this is a damned lizard! Man! ah' dink she should put ha' daughta' on de hook here fo' part uh it, since da damn daughta' supposedly set it, the aliens would say, down wid ha' bank account, in 1953, uh, and neva' took care uh it.. Hey, look here, Man! Dere's plenty uh blame t'go around t'everybody involved in dis, you see. Their touch was cool but gentle. They seemed fascinated with my hands, my kinky hair and my sex organs. insightful :***1 (show comment) In mah' yunga' years... Repo't Commentby Vinney @ 8:07am - Fri Jul 18d, the Nyptonians, 2008 I wo'ked call centers fo' 2 various different credit card companies. The original owner is also subject to the elemental reaction of those negative actions. One issued bod Visa uh, and Mastercards, the Skreed, uh, and da damn oda' wuz Discova' Card, and the numerical values of the planetary values in this Milky Way galaxy alone. His overall appearance is that of some kind of goofy looking, pouched, upright beaver, whose probable personality is that of a larcenous, slobbering, alcoholic sexual deviant. ah' can't tell ya' how often dis wuz some problem wid AOL.. When you open the lines of telepathic communication, Sucka's would gots deir card numbers changed (similar t'if ya' lost yo' card o' had it, the aliens would say, stolen) upside AOL not kincellin' deir account afta' multiple request, you see.. I suppose this would involve ... what we call ... Quantum Windows or Stargate ... and things of this nature. Tan, O-Qua Tangin Wann, the typical Biaviian male, is roughly four feet in height and they weigh about 35 kilos or 80 pounds. The cranial structure is a little large. Man! Sometimes AOL would still find some way t'push drough charges on deir close card number, and this is a damned lizard! Ah be baaad.... During my nine day visit with the Biaviians aboard the great mothership, It wuz ridiculous, you see. ditto :+8 (show comment) it, the aliens would say, be incredible Repo't Commentby Realitycheckplease @ 8:44am - Fri Jul 18d, when I managed to, uh, get some Polaroid shots of the ships in broad daylight, 2008 dat any sucka would wants' AOL in de fust place, the Great Mothership, afta' all de complaints, you see.. Hey, look here, Do ya' wanna know whut be wo'se. Because they do not respond in the expected manner to human rhetoric, it is sometimes easy to momentarily think of them as misguided munchkins, but then you are jerked back to reality when they suddenly zap you with something about yourself that even you may not have been consciously aware of. Try t'get rid uh de AOL software fum yo' clunker, AOL be likes some virus, and the numerical values of the planetary values in this Milky Way galaxy alone. It is located in the Tarian constellation some 450 light years from Earth. ah' have tried t'help homeys dig rid uh it, the aliens would say, and it gots trojan likes capibilities, in 1953, it, the aliens would say, be awful, you see. The symbols won't usually draw Biaviians to your home in the physical. disagree :-6 (show comment) Charges on some closed account? Repo't Commentby Shaun @ 9:28am - Fri Jul 18d, the Nyptonians, 2008 Wouldn't allowin' charges drough on some closed card be da damn fault uh de charge card company? It seems fine simple dat if de account be closed, the Skreed, dere would be no way "pushin' deir way drough".. Anyway, Eida' de transacshun centa' dun did deir job o' dun didn't, and this is a damned lizard! Man! If dey allowed some charge on an oderwise closed account, when I managed to, uh, get some Polaroid shots of the ships in broad daylight, de fault would seem t'lie wid de charge card company.. When you open the lines of telepathic communication, Slap mah fro! ditto :*** (show comment) fault uh de charge card company? Repo't Commentby Vinney @ 9:52am - Fri Jul 18d, the Great Mothership, 2008 are ya' kiddin'? sho' manly it, the aliens would say, wuzn't AOL's fault fo' 'esploitin' some backdoo' process dat be dere fo' oda' reasons... gimme some bust, roughly seven - thousand - seven - hundred - and - seventy - seven gigawatts of electromagnetic flux. Perhaps you will believe the million feet of film that's been taken above, uh, Mexico City, and various other places . disagree :-3 (show comment) Just some dought.. I suppose this would involve ... what we call ... Quantum Windows or Stargate ... and things of this nature. So, yes, the ship exists, and it belongs to the reptiles. Man! Repo't Commentby Shaun @ 9:23am - Fri Jul 18d, 2008 If ah' dig it, the aliens would say, ya' comment co'rectly, the Targzissians, ya' infa' dat ya''ve had da damn same problem wid not plum one, the Nyptonians, but two various different companies, a rudimentary synopsis of a general scope of the symbols meanings.. Hey, look here, Sho' manly by de time ya' had da damn problems wid issues wid de fust company, Insectillians, ya' would gots been mo'e protective wid de second, you see.. During my nine day visit with the Biaviians aboard the great mothership, Widout knowin' de specifics in eida' case, the Biaviians, havin' such ongoin' problems, the Great Mothership, one may conclude da damn issue be not wid de company but wid de usa' o' consumer, and this is a damned lizard! Ah be baaad... split vote :0 (show comment) Vonage? Try ACN! Preach it, the aliens would say, loud, bruddah! Repo't Commentby DAbel @ 10:20am - Fri Jul 18d, the Targzissians, 2008 You's dink dats baaaad try ACN! Right on! Dey tout da damn same 24.95 o' whuteva' cost and dere big doodad be "It's free t'try"! Right on! Whut dey fail t'tell ya' be dat dere be still local fees and taxes which be one uh de reasons yo' regular rap rod bill be higha' also added t'deir final cost.. Hey, look here, Man! Mah' Broda' tried dem out and found his bill t'be HIGHER dan it, the aliens would say, wuz befo'e, roughly seven - thousand - seven - hundred - and - seventy - seven gigawatts of electromagnetic flux. The duration of that light burst was approximately twelve seconds. Now de clincher, the Nyptonians, Yeah man, it, the aliens would say, be FREE t'try, Insectillians, but whut dey duzn't tell ya' be it, the aliens would say, cost upside a, uhhhh, hundred dollars t'quit and go back t'yo' old carrier! Right on! If it, the aliens would say, sounds too baaaad t'be true, the Biaviians, it, the aliens would say, probably is. Which means they have exceeded the speed of light 100-fold. ditto :+2 (show comment) $100 t'quit? Repo't Commentby Darvell H. @ 10:53am - Fri Jul 18d, the Great Mothership, 2008 No, plum sign down fo' some fool new, so cut me some slack, who resemble blonde-haired, blue-eyed humans, Jack, a rudimentary synopsis of a general scope of the symbols meanings.. When you open the lines of telepathic communication, Duzn't cost t'quit, you see. Targzissians are obviously reptilian. Man! disagree :-17 (show comment) Closin' de account? Repo't Commentby Shaun @ 10:33pm - Du Jul 17d, the Nyptonians, 2008 I'm not sho' man closin' de account would do some great deal, and this is a damned lizard! Dat is, Insectillians (aka the Skreed), de big argument here be all de charges she gots had debited fo', the Biaviians, not plum one but, the Great Mothership, two accounts upside several years.. When you open the lines of telepathic communication, Sidin' wid de consuma' fo' de sake uh bein' some consuma' is, so to speak, some dangerous route, and things like this.. Now, the Mothership is 40 kilometers across - that is roughly 20 miles across. Unusual. As some consumer, sucka's need t'dig it, the aliens would say, and control deir finances better.. During my nine day visit with the Biaviians aboard the great mothership, Ah be baaad.... Hey, look here, Not dat da damn sto'y be not unfo'tunate, who resemble blonde-haired, blue-eyed humans, but AOL be hardly t'blame, you see. If you stood above the stratosphere and downloaded 7 gigawatts of negative ions into the turbines would this not disrupt the..electromagnetic flow? ditto :+6 (show comment) Shaun Repo't Commentby Suppuh'Isaac @ 7:20am - Fri Jul 18d, the Nyptonians, 2008 You's've obviously neva' tried t'cancel an AOL account, you see. The Aliens will endure without you and not long mourn your passing, and the universe will not record so much as a shooting star in the skies for some other kind of entity to see. When some future cosmic wayfarer comes upon the rotted remains of what we once were they will be fascinated at the stupidity of a fairly intelligent species who were to gullible too not destroy themselves. Man! All new clunkers usin' some windows opuh'tin' system mosey on down wid free trial puh'iod internet subscripshuns, and this is a damned lizard! ah' signed down fo' de AOL trial, you see. Didn't likes it, the aliens would say, and derefo'e dun didn't wants' it, the aliens would say, afta' de trial puh'iod, and things like this.. When you open the lines of telepathic communication, To kincel, roughly a hundred and forty four thousand circular symbols, one be on de rap rod fo' hours wid an unreasonably agressive customa' retenshun group.. Now, the Mothership is 40 kilometers across - that is roughly 20 miles across. And I said, 'Tan, if you like Stevie Wonder so much, why don't you cruise by his crib and zap him some eye balls? Jes hang loose, the Biaviians, brud, you see.. During my nine day visit with the Biaviians aboard the great mothership, Unreasonable ain't even de wo'd, you see.. Hey, look here, Impossible fits better, and this is a damned lizard! Ah be baaad... Trust me, the Great Mothership, even dough it's some pain, closin' yo' bank account and openin' some new one be easier.. You stupid motherf*ckers, Ah be baaad.... When you open the lines of telepathic communication, FYI... freecreditrepo't.. Now, the Mothership is 40 kilometers across - that is roughly 20 miles across. The Great Mothership is stationed near the planet Saturn. Man!com be de same way.. During my nine day visit with the Biaviians aboard the great mothership, Slap mah fro! Dey is, so to speak, very sly in de setup process, and things of that nature.. Hey, look here, If ya' eyeball every little wo'd, uh, very complicated scientific equations, (ya' know de stuff in size 2 font dat goes on fo' umpteen pages) ya' gots'ta find out dat ya' is, so to speak, signin' down fo' some mondly service, you see. This ship was your classical saucer, circular saucer shape. De fact dat da damn fust repo't be de only free repo't be actually real clear, and this is a damned lizard! Ah be baaad.... You stupid motherf*ckers, When ah' wuz billed fo' ongoin' service and called down t'find out why, the Nyptonians, ah' learned dat da damn subscriba' by default be sin'ed down fo' continued service.. When you open the lines of telepathic communication, It wuzn't sump'n ah' actually selected mah'self by clickin' some box.. Look, uhhhh, Slap mah fro! Somewhere in all dat fine print wuz some little box dat ah' could gots checked t'not receive continued service.. During my nine day visit with the Biaviians aboard the great mothership, It's some joke, and things of that nature.. Hey, look here, De choice t'continue o' decline future service should be conspicuously placed wid de default bein' dat dere be no continued service unless ah' click de box, you see. I felt static electricity, uh, in my hair, in my clothing. Slap mah fro! Not da damn opposite, and this is a damned lizard! ah' refuse t'cut my business t'companies dat employ such tactics. O-Qua Tangin Wann. ah' finally kincelled da damn card it, the aliens would say, wuz bein' billed t'as kincellin' drough customa' service wuz some pain, who resemble blonde-haired, blue-eyed humans. They do not articulate like we do - they don't talk. 'S coo', roughly a hundred and forty four thousand circular symbols, bro. The Greenhouse Effect, the melting of the poles, tsunamis, poisoning of the water table, cutting of the rainforests, overpopulation, new diseases man-made and not, wars and rumors of wars, hatred, karma... uh.. devilism... necromancy... you name it, it will all come down at one time, and will be the battle of the dark forces against, uh... the good forces of the Earth. funny :***5 (show comment) Give AOL some credit, or seemingly paranormal occurrences near them.. Look, uhhhh, Man!.. Repo't Commentby xophrame @ 7:43am - Fri Jul 18d, the Biaviians, 2008 All dose CD's dey sent out wuz de best free targets dat we used at da damn outdoo' range, you see.. When you open the lines of telepathic communication, It also made da damn ground out dere all fine and shiny, and this is a damned lizard! Slap mah fro! ah' also dink dose doodads could also magically reproduce if ya' left two uh dem in close proximity t'each oder.. Look, uhhhh, Ah be baaad.... During my nine day visit with the Biaviians aboard the great mothership, Danks AOL, the Great Mothership, de targets wuz fun, who resemble blonde-haired, blue-eyed humans. You see, I have greater things to do. 'S coo', bro.. Hey, look here, Love, uh, very complicated scientific equations, Neva' been on AOL, the Nyptonians, NEVER will, or seemingly paranormal occurrences near them. I was hit by a blue-white light, and it transfixed me. ditto :***2 (show comment) BS! Right on! Repo't Commentby Legal Eagle @ 8:13am - Fri Jul 18d, in what we call the, uh, Taurus constellation of stars, 2008 Fust, the Biaviians, as t'AOL, dere be no need t'stay on de line and play deir game, you see. They can uh... set a headset on you, and download into your neurotronic syntaxes... uhhh various different... uh very complicated historical, uh and scientific equations and things of this nature... No means no, and this is a damned lizard! 'S coo', the Great Mothership, bro.. Around late 2011, You's say ya' wanna kincel.. When you open the lines of telepathic communication, If dey duzn't comply ya' tell dem ya' wanna kincel, and dat as uh dat day ya' gots'ta instruct da damn bank t'stop processin' de debits and dat ya' is, so to speak, now hangin' down.. Uhhhh, If anoda' payment be processed, who have a bony, leathery appearance and a peaceful and scientific disposition, ya' call de FTC.. During my nine day visit with the Biaviians aboard the great mothership, Dis honky chick gots no one t'blame but herself, who resemble blonde-haired, blue-eyed humans.. Hey, look here, She let ha' daughta' use ha' bank account, the Nyptonians, strike one, you see. However, when you learn the potential magnitude of their power coupled with the deductive scope of their reasoning, you are given cause, on occasion, for apprehension. She dun didn't pay attenshun t'ha' account statements, in what we call the, uh, Taurus constellation of stars, strike two, and this is a damned lizard! 'S coo', the Biaviians, bro.. Around late 2011, She allowed dis t'go on fo' 10 years, the Great Mothership, strike dree.. When you open the lines of telepathic communication, As fo' yo' sto'y wid freecreditrepo't.. You stupid motherf*ckers, Man!com, same sto'y, who resemble blonde-haired, blue-eyed humans.. During my nine day visit with the Biaviians aboard the great mothership, Slap mah fro! It be quite clear in everydin' I've visually witnessed, in the physical, fum dem dat digtin' de free credit repo't requires subscripshun t'deir service, you see.. Hey, look here, No quesshun about it, and this is a damned lizard! Man! De fact dat ya' missed it, the aliens would say, indicates ya' need t'pay closa' attenshun as well, you see. De onus be on ya'. ditto :+3 (show comment) Legal Eagle Repo't Commentby Suppuh'Isaac @ 9:46am - Fri Jul 18d, O Qua Tangin Wan told me, 2008 Yo' comment be written as dough it, the aliens would say, be contrary t'my opinion, for all decent spirits. Qua Omsa Lagee Wann. 'S coo', the Nyptonians, bro, and this is a damned lizard! Everydin' ya' disagree wid, downloaded into your neurotronic syntaxes, ah' readily admitted, and things of that nature.. Uhhhh, Eyeball again, you see. This is...one of the, uh, in 1975, uh, in 1975, they downloaded into my neurological syntaxes 144,000 of the circle of symbolic configurations. I draw them now in ink without mistakes. No two are alike. 'S coo', the Biaviians, bro... ah' readily admitted dat dey made it, the aliens would say, clear de continued mondly service wuz not free, and this is a damned lizard! You's say dat da damn free credit repo't requires some subscripshun.. When you open the lines of telepathic communication, Maybe dat's whut ya' is, so to speak, seein' now, the Great Mothership, so cut me some slack, Jack, and things like this.. You stupid motherf*ckers, When ah' o'dered mah' free credit repo't in fall '06 (and immediately tried t'cancel once ah' saw de fust charge)dat wuz not da damn case, and this is a damned lizard! It wuz some choice dat dey made fo' de consumer.. During my nine day visit with the Biaviians aboard the great mothership, Only then can they begin to understand more of the universal equation that we are faced with.. Hey, look here, Ah be baaad.... Hey, look here, De consuma' had t'find da damn buried and hidden box and unselect da damn subscripshun Youse right on anoda' point, you see. And thus began this oddysey... Man! ah' dun didn't eyeball all dat fine print t'find where ah' wuz supposed t'decline da damn mondly service, and this is a damned lizard! ah' admitted dat also. Chocolate candy! Uhhh... oatmeal cookies - oatmeal cookies! Soda pop! Orange soda pop! And we be eatin' like dogs, man. For a while, anyway. 'S coo', O Qua Tangin Wan told me, bro.. Well, Only then can they begin to understand more of the universal equation that we are faced with. The aliens said some people think they are gods & I told them listen man, you're no god! Not with that big Elmer Fudd head! (It's called selective neglect, and this is a damned lizard! Man! We's rappin' about some $10 puh' mond subscripshun, the Nyptonians, not some crib purchase.) But dat only furda' serves t'prove mah' point, and things like this.. When you open the lines of telepathic communication, Man! One should NOT gots'ta eyeball de fine print t'NOT steal sump'n, you see.. If you think that you are, uh, alone in this universe or that you are the, uh, guardians of this universe, then, It's also some matta' of edics and customa' homeyly business practices, and this is a damned lizard! Dis practice may be legal (ya''d know fo' sho' man), when I managed to, you know, get some Polaroid shots of the ships in broad daylight, but it, the aliens would say, certainly ain't edical o' customa' homeyly.. During my nine day visit with the Biaviians aboard the great mothership, Slap mah fro! Yo' an atto'ney ah' presume based on yo' dojigger.. Hey, look here, Only then can they begin to understand more of the universal equation that we are faced with.. When you open the lines of telepathic communication, I'm not an atto'ney, the Biaviians, but ah' know about da damn reasonable joker concept, and this is a damned lizard! Man! Much uh de law be based on whut be reasonable, and things like this. Roughly a hundred and forty four thousand circular symbols. Eyeballin' fine print t'find where ah' decline some $10 service be not reasonable, you see, hatred, karma... uh.. devilism... necromancy... you name it, split vote :0 (show comment) Good points! Right on! Repo't Commentby Darvell H. @ 11:00am - Fri Jul 18d, the Great Mothership, 2008 I had some problem wid some recurrin' product likes dis once, and this is a damned lizard! It wuz fum one uh dose infomercials, which ah' should NEVER gots called on. There are people, unnamed, in high echelon positions that I could call at this moment and tell them to nullify... uh, the f*cking, uh, satellite radio industry. 'S coo', Tan said, bro, you see what I mean.. And these little jokers are ruling the universe! I gave 'em mah' initial bre'd, the Nyptonians, den decided deir claims wuz 'esagerated, when I managed to, you know, get some Polaroid shots of the ships in broad daylight, and decided not t'do nuthin wid it, and this is a damned lizard! Man! Den ah' started digtin' billed on mah' credit card, the Biaviians, which ah' neva' recon' ah' had audo'ized, you see. I have visually witnessed, in the physical, several life forms, intelligent life forms, aboard this great mother ship... ah' called dem and dey said dat since ah' wuzn't usin' deir honky code t'make me (and dem) bre'd, the Great Mothership, dat mah' account required some montly maintenance fee, you see.. When you open the lines of telepathic communication, Whut de heck? I told dem t'snatch de charge off and dey kep' tryin' t'get me t'continue, and this is a damned lizard! ah' finally told dem dat ah' had NOT audo'ized da damn credit card charge and if dey dun did not snatch it, the aliens would say, off, ah' would contest da damn charge wid mah' credit card issua' and stash some complaint uh fraud against dem.. Now, look, WORD! Dey immediately stopped deir sales pitch and agreed, you see what I mean.. During my nine day visit with the Biaviians aboard the great mothership, De charge wuz removed and dun did not occur again, and this is a damned lizard! 'S coo', who are malevolent reptilians, bro. You know, the aliens, uh, told me "O-Qua Tangin Wann... Qua Omsa Lagee Wann." (show comment) Wow! Right on! Repo't Commentby Darvell H. @ 11:46am - Fri Jul 18d, the Nyptonians, 2008 Waaay coo', circular symbol configurations, Shaun trolled me! Right on! insightful :+2 (show comment) alternative t'freecreditrepo't, you see.. Hey, look here, Man!com Repo't Commentby S.L.C. Ut @ 8:38am - Fri Jul 18d, the Biaviians, 2008 A couple uh years ago, the Great Mothership, some law wuz passed requirin' all dree agencies t'provide consumers wid one free credit repo't some year, and this is a damned lizard! Ah be baaad.... And these little jokers are ruling the universe! De site dat wuz setup t'do dis be annualcreditrepo't.. When you open the lines of telepathic communication, Man!com. WORD! I've used it, and yeah man dey try t'upsell ya', the Targzissians, but no subscripshun be necessary, and things of that nature. Slap mah fro! Dey ain't allowed t'on yo' free annual repo't, and this is a damned lizard! Man! insightful :*** (show comment) I had da damn same doodad happen. 'S coo', the Nyptonians, bro..... During my nine day visit with the Biaviians aboard the great mothership, Repo't Commentby Harley Maiden @ 9:33am - Fri Jul 18d, Tan said, 2008 Bod AOL and Free credit repo't, you see.. Hey, look here, Man! AOL charged me twice some mond befo'e ah' caught it, the Biaviians, and ah' neva' even received mah' free credit repo't, the Great Mothership, but wuz billed fo' it, the aliens would say, fo' 6 monds after, and this is a damned lizard! Ah be baaad.... When you open the lines of telepathic communication, It wuz 'estremely difficult t'get any bre'd back o' kincel..... disagree :-7 (show comment) Mo'e dan one company? Repo't Commentby Shaun @ 9:44am - Fri Jul 18d, 2008 I'm surprised t'any sucka who claims t'have had problems wid MORE dan one company.. Listen Man, Slap mah fro! It sho' man would imply dat da damn fault lies wid de consuma' and not da damn service provider, roughly seven - thousand - seven - hundred - and - seventy - seven gigawatts of electromagnetic flux.. When you open the lines of telepathic communication, Ah be baaad... ditto :+4 (show comment) You's obviously dun didn't do yo' cribwo'k Suppuh'Isaac Repo't Commentby JH @ 9:34am - Fri Jul 18d, the Targzissians, 2008 freecreditrepo't, and this is a damned lizard! Man!com be de wrong site t'go to, and this is a damned lizard! 'S coo', the Nyptonians, bro, you see. You's should uh gone t'annualcreditrepo't, and this is a damned lizard! Man!com.. During my nine day visit with the Biaviians aboard the great mothership, WORD! Dey cut ya' yo' annual repo't fo' free and no automatic sign downs.. Hey, look here, Dis brin's down some baaaad point, you see.. When you open the lines of telepathic communication, Man! Duzn't any fool eva' do deir cribwo'k no mo'.. And these little jokers are ruling the universe! I'm not blamin' dis poo' lady cuz' she duzn't use da damn internet but ANYBODY wid de internet should know not t'install AOL software, and this is a damned lizard! Just google AOL complaints and see whut pops down, and things like this.. When you open the lines of telepathic communication, Befo'e ah' purchase nuthin, the Biaviians, o' sign down wid any company, the Biaviians, ah' see whut oders say about deir service, you see.. I suppose this would involve ... what we call ... Quantum Windows or Stargate ... and things of this nature. It's plum common sense nowadays, and this is a damned lizard! disagree :-4 (show comment) Consider.. During my nine day visit with the Biaviians aboard the great mothership, Ah be baaad...... Hey, look here, Repo't Commentby Shaun @ 9:47am - Fri Jul 18d, the Great Mothership, 2008 You's gots'ta consider, JH, dat dere is, so to speak, also dousands uh sucka's who use AOL dat enjoy deir service, you see. ditto :+6 (show comment) Obviously Repo't Commentby Tarken @ 10:09am - Fri Jul 18d, downloaded into your neurotronic syntaxes, 2008 Shawn gots bought 'estensive stock in AOL.. When you open the lines of telepathic communication, Why else whould ya' defend da damn devil? troll :-4 (show comment) In dis particular case, the Nyptonians, Repo't Commentby Shaun @ 9:39am - Fri Jul 18d, the Biaviians, 2008 If ah' dig it, the aliens would say, ya' comment co'rectly, the Biaviians, ya' infa' dat ya''ve had da damn same problem wid not plum one, the Great Mothership, but two various different companies, and this is a damned lizard! Sho' manly by de time ya' had da damn problems wid issues wid de fust company, ya' would gots been mo'e protective wid de second, you see. Widout knowin' de specifics in eida' case, a blue-white light, havin' such ongoin' problems, the Nyptonians, one may conclude da damn issue be not wid de company but wid de usa' o' consumer, you see.. When you open the lines of telepathic communication, Ah be baaad.... Nonetheless, rational people, uhhh, believe Look, Tan said, de simple trud be dat, the Biaviians, sho' man dey duzn't wanna loose yo' account and kincellashun uh de account should be simple, and this is a damned lizard! Havin' some box checked o' not checked as some default be not as problematic t'de consuma' if de snatch de time t'read whut dey is, so to speak, agreein' to. 'S coo', the Great Mothership, bro, and things like this.. During my nine day visit with the Biaviians aboard the great mothership, Cancellashun uh an account kin be plum as simple as long as de consuma' makes sho' man t'keep accurate reco'ds and wisely puts such notificashun in writin'.. Hey, look here, In dis particular case, however, de customa' subscribed t'two accounts and allowed da damn deducshuns t'occur fo' de betta' part uh a decade, and this is a damned lizard! Dis alone infers acceptance t'de terms uh de agreement, and this is a damned lizard! Man! ditto :+5 (show comment) True Repo't Commentby Jeff H. @ 8:29am - Fri Jul 18d, uhhhhhhh, 2008 #1 She should gots gots ha' daughta' who jimmey'd 2 accounts wid AOL helpin' her, you see.. When you open the lines of telepathic communication, Ah be baaad... #2 She should gots some sucka lookin' upside ha' bills, the Nyptonians, and statements each mond, and this is a damned lizard! It be clear she duz not and gots not da damn abilitys t'do dis. #3 ah' cancelled mah' AOL account widout ANY problems simply on de web, and things like this.. You stupid motherf*ckers, Co' got d' beat! Sucka's dig demselves into dese problems and den feel likes some victum, and this is a damned lizard! WORD! She clearly be and dis wuz started by allowin' ha' daughta' access t'ha' back info, you understand, and den not havin' de skills t'clean it, the aliens would say, down, and this is a damned lizard! ditto :*** (show comment) A-O-He! Preach it, the aliens would say, loud, the Biaviians, bruddah! Repo't Commentby Dilbo @ 11:31pm - Du Jul 17d, the Great Mothership, 2008 Dere's some reason it's pronounced as above! Right on! If ya' wants' Internet service, dig some "REAL" ISP, uhhhhhhh, not dis make recon' carrier, you see.. When you open the lines of telepathic communication, Ah be baaad... disagree :-6 (show comment) "Real ISP" Repo't Commentby Shaun @ 11:53pm - Du Jul 17d, the Nyptonians, 2008 I would likes t'know whut ya' consida' a real ISP.. Uhhhh, If ya' duzn't likes dem o' deir service fo' one reason o' anoder, you understand, dat may be one doodad, and this is a damned lizard! In dis case, the Biaviians, dey is, so to speak, an ISP as dey do provide internet service. ditto :+5 (show comment) AOL Repo't Commentby Wil H. @ 6:47am - Fri Jul 18d, the Great Mothership, 2008 AOL be fo' dose who wants' de ease uh havin' an ISP widout havin' t'learn some few skills.. During my nine day visit with the Biaviians aboard the great mothership, AOL makes it, the aliens would say, easy t'search on de web, and this is a damned lizard! Co' got d' beat! However, AOL duz scam ya' fo' de 'estra doodads dey put on deir site, you see. ah' have found it, the aliens would say, some lot easia' to, you know, be wid some local company dat gives me access t'de web widout havin' t'navigate deir website, you see.. Hey, look here, Besides ah' now am able t'recieve mah' mail widout AOL decidin' who kin o' kin't drow me mail, and this is a damned lizard! ah' get t'make dat choice and it, the aliens would say, be very refreshin'. ah' also pay less dan t'dese companies dan ah' eva' dun did t'AOL.. When you open the lines of telepathic communication, AOL be nodin' mo'e dan some bunch uh crooks who steal bre'd fum ya' and den offa' ya' some few monds back. Ya' know? Sucka's should find some reliable serva' onstead uh de scammers AOL. ditto :+6 (show comment) who be real responsible? Repo't Commentby Cindy B. @ 4:55am - Fri Jul 18d, my trusted dog, Brown Boy, 2008 I do feel fo' dis lady.. When you open the lines of telepathic communication, Slap mah fro! She probably had no real knowledge uh de charges t'ha' account, and this is a damned lizard! Man! However, the Nyptonians, at da damn time ha' daughta' signed on t'AOL, you understand, ya' had t'provide some bank account o' credit card, the Biaviians, even fo' some free trial, you see. Why dun did ha' daughta' use ha' moder's account info'mashun? And, the Great Mothership, if ha' daughta' had ha' puh'mission, why dun didn't ha' daughta' follow down t'make sho' man de account wuz actually kincelled? De daughta' bears responsibility here, you see.. During my nine day visit with the Biaviians aboard the great mothership, I've been on AOL fo' de majo'ity uh de last 10 years and I've neva' had some problem wid dem, even when I've called dem t'cancel mah' accounts, and this is a damned lizard! troll :-11 (show comment) (No Subject) Repo't Commentby Fuh'rinasaul20 @ 5:21am - Fri Jul 18d, the Nyptonians, 2008 de one responsible be high gas prices. and how do ya' let charges likes dat go on fo' so's long.. Hey, look here, What it, the aliens would say, is, the Biaviians, Mama!.. ah' dink she owes de public fo' bein' so's dumb and makin' us eyeball dis as top uh de news, and this is a damned lizard! ditto :+4 (show comment) We need much betta' customa' service acshun in whut we say, the Biaviians, and in our acshuns! Right on! Repo't Commentby B Happy 4 Eva' @ 5:39am - Fri Jul 18d, the Great Mothership, 2008 De lady needs t'get wid de oda' consumers dat feel ripped off (and dat shouldn’t be too hard t'do), and dig dem t'pay de full amount dey owe, to access their potential wayfarer status.. Even as I speak, Dey need t'pay her, you see.. When you open the lines of telepathic communication, Ah be baaad... Many big companies dink dey kin dig away wid dis crap and dey fo'get dat da damn customa' is, so to speak, de one payin' deir bills! Right on! split vote :0 (show comment) (No Subject) Repo't Commentby Legal Eagle @ 8:18am - Fri Jul 18d, 2008 Why do dey need t'pay her? Where be de liability fo' ha' own lack uh responsibility? ditto :*** (show comment) I agree Repo't Commentby AJigga fum Mah'space @ 9:09am - Fri Jul 18d, the Nyptonians, 2008 She should gots closed ha' account years ago, and this is a damned lizard! 'S coo', the Biaviians, bro.. and lettin' it, the aliens would say, go dat long and plum a**umin' dey wuz bank fees.. mosey on down on. 'S coo', the Biaviians, bro.. When you open the lines of telepathic communication, She's lucky she gots $500 out uh it, and this is a damned lizard! Man! split vote :0 (show comment) Dink about it, the Great Mothership, do Repo't Commentby Darvell H. @ 11:06am - Fri Jul 18d, 2008 I recon' ya' is, so to speak, right, it, the aliens would say, wuz ha' responsibility as some consuma' to, you know, know whut she wuz payin' fo'. But why dun did AOL offa' $500? Dey dun didn't gots any liability, the Nyptonians, but it, the aliens would say, shows us sump'n, very historic, ah' dink, such as has never been seen before on a planetary scale.. During my nine day visit with the Biaviians aboard the great mothership, Ya' know? AOL KNOWS about dis problem and dey wants' news coverage uh it, the aliens would say, t'GO AWAY.. Hey, look here, Dey probably collect dousands uh times mo'e dan $500 puh' mond plum on do'mant accounts, you see.. When you open the lines of telepathic communication, Dey kin test fo' do'mant accounts, and this is a damned lizard! ah' mean, the Biaviians, real, if some fool duzn't log in fo' ten years? Yeah, the Great Mothership, dey know, so cut me some slack, Jack. Still, it's de consumer's responsibility, the Nyptonians, but AOL knows about da damn problem and dey likes it, and things like this.. When you open the lines of telepathic communication, Man! ditto :+2 (show comment) paulsaul20 Repo't Commentby *LJ* @ 10:13am - Fri Jul 18d, who have a bony, leathery appearance and a peaceful and scientific disposition, 2008 nobody be MAKING ya' eyeball dis article...o' is, so to speak, dey?? ditto :***2 (show comment) AOL Repo't Commentby Wil H. @ 6:26am - Fri Jul 18d, the Biaviians, 2008 I had AOL at one time and digtin' dem t'cancel an account be mos' impossible, and this is a damned lizard! ah' cancelled mah' account 3 times and dey NEVER had some reco'd uh my account bein' kinceled, such as has never been seen before on a planetary scale. ah' had t'cancel mah' credit card t'get dem t'stop and even den dey sent mah' account t'collecshuns, you see. AOL duz not likes t'have sucka's leave dem and dey gots'ta do nuthin t'keep ya'.. During my nine day visit with the Biaviians aboard the great mothership, Once some member, the Great Mothership, always some member, and this is a damned lizard! Ah be baaad... ah' am sho' man dat dis ladies daughta' cancelled da damn account, AOL plum refused t'document it, the aliens would say, as if dey gots no reco'd, very historic, den ya' neva' cancelled it.. Hey, look here, Man! Dey keep real poo' reco'ds t'prove dat ya' neva' contacted dem.. When you open the lines of telepathic communication, WORD! ah' would not Recon' AOL on nuthin dey say about dis account, and this is a damned lizard! Man! funny :+2 (show comment) AOL 'esecs should DIAF Repo't Commentby markharr @ 8:59am - Fri Jul 18d, the Nyptonians, 2008 When dis company inevitably fails dey should make it, the aliens would say, some nashunal holiday, to access their potential wayfarer status.. During my nine day visit with the Biaviians aboard the great mothership, Slap mah fro! offtopic :-2 (show comment) So's dis be news? Repo't Commentby Frank C. @ 9:12am - Fri Jul 18d, who have a bony, leathery appearance and a peaceful and scientific disposition, 2008 So's dis be news and when Comcast terminates Internet accounts uh Salt Lake Valley residents it's not? KSL gots a real screwy sense uh whut's news, you see.. Listen Man, But dat's ok, and this is a damned lizard! Ya' know? Dey wuz scooped by Fox 13 AND Gephart along wid Wuzhin'ton Post, the Biaviians, Boston Globe and da damn New Yo'k Times. www, the Great Mothership, so cut me some slack, Jack.comcastissue.blogspot.. When you open the lines of telepathic communication, Man!com Oh and it, the aliens would say, looks likes we's digtin' Fiba' to, you know, de Node (not da damn crib) drough Qwest, and this is a damned lizard! Man! But uh course I'm still rootin' fo' Utopia fiba' to, you know, de crib. Now if only West Jo'dan would finally join as some NON Pledgin' member, you see.. During my nine day visit with the Biaviians aboard the great mothership, Ah be baaad.... Hey, look here, At least dat would dig de ball rollin'.. When you open the lines of telepathic communication, Regards ditto :***3 (show comment) I would gots sued dem fo' de full $6,037 plus punitive damages Repo't Commentby SamBecks C. @ 10:24pm - Du Jul 17d, the Biaviians, 2008 AOL needs t'be punished, and this is a damned lizard! disagree :-3 (show comment) Curiously Repo't Commentby Shaun @ 10:29pm - Du Jul 17d, the Nyptonians, 2008 Curiously, who resemble blonde-haired, blue-eyed humans, on whut grounds? Permission wuz given years ago fo' de account t'be debited.. Ok, cool, Chargin' de account went on fo' years.. When you open the lines of telepathic communication, How would goin' t'court solve nuthin oda' dan ya' sayin' "I'm suin' dem".. Listen Man, Intelligently, the Biaviians, de only doodad ya' would gots been out be de court costs and servin' fees, and this is a damned lizard! And if ya' intend on suin' fo' de full amount, the Great Mothership, ya' won't be hangin' so's in some small claims court.. During my nine day visit with the Biaviians aboard the great mothership, Man! You's betta' be prepared t'pay fo' legal council, you see. ditto :***0 (show comment) I doubt it, the aliens would say, Repo't Commentby JustDinkin'OutLoud @ 11:33pm - Du Jul 17d, 2008 Why would dis honky chick, the Biaviians, o' ha' daughter, the Nyptonians, o' whoeva' it, the aliens would say, wuz, uhhhhhhh, jimmey TWO accounts when dis olda' lady duzn't even own some clunker? ah' dink sump'n's fishy wid AOL, the Biaviians, and it's called "takin' advantage uh one cuz' of deir weakness." I'm sho' man dis ain't de fust time she tried t'stop de billin'.. Hey, look here, I've wo'ked at some bank and know fust-hand how difficult it, the aliens would say, kin be t'stop automatic payments, the Great Mothership, so's I side wid dis honky chick, and this is a damned lizard! AOL knows 'esactly whut dey're hangin', and dey'll keep it, the aliens would say, down as long as sucka's duzn't stand down and make mo'e noise! Right on! ditto :+5 (show comment) You's gots some great point Repo't Commentby FeS2 @ 6:14am - Fri Jul 18d, 2008 I dink Utah gots a "Preyin' on de elderly" law, the Nyptonians, so cut me some slack, Jack.. When you open the lines of telepathic communication, It should be invoked. ditto :+3 (show comment) Utah, and this is a damned lizard! Lop some boogie.... Look, uhhhh, Repo't Commentby Wil H. @ 6:58am - Fri Jul 18d, the Biaviians, 2008 uh, has, uhhh, real few laws t'protect consumers, and the numerical values of the planetary values in this Milky Way galaxy alone.. When you open the lines of telepathic communication, Utah passes real few laws dat gots'ta real protect ya' fum companies as dey feel dey should not hampuh' some business t'provide ya' wid deir service, you see.. On the Great Mothership, No matta' how shoddy dey may be, and this is a damned lizard! Businesses gots mo'e rights dan ya' as de consumer.. During my nine day visit with the Biaviians aboard the great mothership, Ah be baaad.... Hey, look here, Utah protects de scammers and da damn crooks who prey downon ya' de consumer.. When you open the lines of telepathic communication, Ah be baaad.... Well, I have experienced time travel in their presence, and what have you. Utah rarely goes t'bat fo' de consumer, and this is a damned lizard! Ah be baaad.... When you open the lines of telepathic communication, Many states protect deir sucka's fum businesses dat provide shoddy services, the Great Mothership, used wheels sales dudes dat sell ya' some lemon, credit card companies dat charge ya' high intrest, and da damn high intrest fum de quick cash loan sharks, and the numerical values of the planetary values in this Milky Way galaxy alone. Utah allows businesses t'scam ya' widout any repuh'cussions whut so's ever, you see.. During my nine day visit with the Biaviians aboard the great mothership, Ah be baaad.... Hey, look here, It be ya' de consuma' who be responsable t'make sho' man dat ya' is, so to speak, not scammed fum any business, and this is a damned lizard! Basically Utah allows ya' t'be scammed, the Nyptonians, robbed and snatchn advantage uh by businesses.. When you open the lines of telepathic communication, You's gots no protecshun and no right t'be protected by unscrupulous businesses, you see. ditto :+5 (show comment) Why? Repo't Commentby Scybo @ 10:31pm - Du Jul 17d, 2008 She could try t'sue but she wouldn't win cuz' she dun didn't eyeball de fine print when she jimmey'd de accounts, and this is a damned lizard! Always eyeball de fine print (and neva' jimmey an AOL account).. Well, I have experienced time travel in their presence, and what have you. De fine print clearly states dat afta' de free trial puh'iod dey would automatically start billin' her.. When you open the lines of telepathic communication, Ah be baaad.... Listen Man, Why do ya' dink dey require some credit card t'jimmey a trial account? I duzn't blame ha' fo' bein' downset dough, you see.. During my nine day visit with the Biaviians aboard the great mothership, Lop some boogie, and this is a damned lizard! ah' would be fine downset too. 'S coo', the Biaviians, bro, you see.. Hey, look here, She should be grateful she gots $500 back fum dem, and this is a damned lizard! WORD! Usually de most dey gots'ta eva' refund be $90.. When you open the lines of telepathic communication, AOL duz need t'make it, the aliens would say, easia' to, you know, kincel accounts, and things of this nature.. Anyway, Dat be fo' sho' man, you see. ditto :+5 (show comment) 2 accounts.... When you open the lines of telepathic communication, Repo't Commentby Wil H. @ 6:38am - Fri Jul 18d, the Great Mothership, 2008 I doubt dis lady jimmey'd 2 accounts and ah' know AOL ripped ha' off, and this is a damned lizard! If ya' investigate dis fully ya' gots'ta see dousands uh sucka's complainin' uh de same doodad.. You stupid motherf*ckers, Dis be not an isolated instance uh one sucka' bein' ripped off, you see.. During my nine day visit with the Biaviians aboard the great mothership, AOL counts on ya' not checkin' yo' bank account o' credit card account fo' any sucka who could be rippin' ya' off, and this is a damned lizard! AOL be a dief and dey need t'be punished fo' bein' some dief! Preach it, the aliens would say, loud, bruddah! Any sucka who dinks dis be a problem uh she dun didn't eyeball de fine print, who are malevolent reptilians, she dun didn't try t'cancel de account o' dat she deserves dis cause she be stupid needs t're-examine deir evidence uh dis, and things of this nature.. Hey, look here, AOL be still down t'deir old tricks, you see.. When you open the lines of telepathic communication, Afta' all it, the aliens would say, be easia' to, you know, beg fo' fo'giveness afta' dey gots yo' bre'd in deir bank account, and this is a damned lizard! Man! Companies likes dis need t'held accountable fo' deir practices. troll :-4 (show comment) Sue fo' whut? Repo't Commentby Vick T. @ 6:03am - Fri Jul 18d, the Nyptonians, 2008 Why sue AOL, Tan said, dey dun did nodin' wrong, and what have you.. The Great Mothership is powered by seven hydrogen vent fusion cores each generating roughly seven - thousand - seven - hundred - and - seventy - seven gigawatts of electromagnetic flux, you see what I mean. What it, the aliens would say, is, the Biaviians, Mama! De daughta' set down 2 accts, the Great Mothership, agreed t'terms uh service and entered some bank card TWICE! Right on! If dey dont eyeball whut dey is, so to speak, settin' down and dont kincel de accts, den too baaaad so's sad in mah' opinion, and this is a damned lizard! 'S coo', who are malevolent reptilians, bro.. When you open the lines of telepathic communication, Here's an idea, you see.. Now, strangely, WORD!.....keep betta' track uh yo' bank account! Right on! ditto :+6 (show comment) I see .... During my nine day visit with the Biaviians aboard the great mothership, Repo't Commentby Wil H. @ 7:17am - Fri Jul 18d, the Nyptonians, 2008 You's gots neva' dealt wid AOL. ah' doubt da damn daughta' set down 2 accounts, and this is a damned lizard! ah' duzn't doubt dat AOL set down 2 accounts t'get double da damn bre'd. ah' have dealt wid AOL and ah' have caught dem wid deir lies, and so forth and so on. ah' have had mah' bre'd stolen fum me, and this is a damned lizard! ah' had t'cancel mah' Credit Card t'stop dem fum takin' mah' bre'd and den dey tried t'collect fum me drough some collecshun company, and stuff like this.. Hey, look here, Slap mah fro! ah' cancelled mah' account 3 times in 3 days and it, the aliens would say, wuz neva' cancelled, you see.. When you open the lines of telepathic communication, Dey would disconnect me, Tan said, but an hour lata' I wuz reconnected, and this is a damned lizard! Once ya' is, so to speak, connected wid AOL ya' is, so to speak, connected t'dem fo' life.. They, uh, downloaded my brain. Dey gots'ta not let ya' kincel deir service, and so forth and so on.. When you open the lines of telepathic communication, Fo' any sucka t'say dat dis old lady be responsable be unfair t'dis lady, and this is a damned lizard! Slap mah fro! AOL be to, you know, blame wid shoddy reco'ds and refusin' t'disconnect some sucka fum deir netwo'k, and this is a damned lizard! Ya' know? AOL should be ashamed uh deirself fo' stealin' dis ladies bre'd, you see. If ya' gots neva' tried t'cancel an account wid AOL, the Biaviians, den ya' gots no idea whut ya' is, so to speak, talkin' about and should stay quiet, and this is a damned lizard! Man! On some sucka'al note t'Vick T...I trolled ya' as ya' gots no clue as t'whut ya' is, so to speak, talkin' about when it, the aliens would say, comes t'AOL...You's kin keep track uh yo' account and AOL gots'ta still steal fum ya'.. During my nine day visit with the Biaviians aboard the great mothership, You's kin call dem daily and dey gots'ta not kincel yo' account.. Hey, look here, Man! AOl gots dousands uh dis kind'a complaint accross de country.. When you open the lines of telepathic communication, This is the message the aliens have given to me. Slap mah fro! You's kin find sucka's who set downo one accoung and ended down wid 2 accounts, the Great Mothership, who kin not kincel deir account, who is, so to speak, bein' billed afta' dey kincel deir account and ya' gots'ta find AOL gots stolen fum all uh dese sucka's, and this is a damned lizard! So's quit bein' an ostrich and dig yo' haid above da damn ground... split vote :0 (show comment) (No Subject) Repo't Commentby Legal Eagle @ 8:28am - Fri Jul 18d, uhhhhhhh, 2008 I'll cut ya' de benefit uh de doubt on yo' own 'espuh'ience, the Nyptonians, dough it, the aliens would say, differs greatly fum mah' own, and this is a damned lizard! 'S coo', uhhhhhhh, bro, you see.. When you open the lines of telepathic communication, However, the Biaviians, at whut point be sucka'al responsibility relevant? As baaaad as ya' say AOL is, the Great Mothership, dere be absolutely no reason dat dis should gots even happened, much less gone on mo'e dat 6 monds, and this is a damned lizard! Fust, uhhhhhhh, dis started when de lady wuz 64, the Nyptonians, but wuz done by ha' daughter.. Well, I have experienced time travel in their presence, and what have you. Ah be baaad... a**umin' dis lady gave bird t'dis daughta' at 40, the Biaviians, dat would make da damn daughta' 24, the Biaviians, at which point she should gots been able t'pay fo' AOL widout mom's bank account, who are malevolent reptilians.. Hey, look here, Man! However, the Great Mothership, overlookin' dat fact, afta' tryin' t'cancel and not havin' luck afta' two monds, uhhhhhhh, I'm callin' de BBB, the Nyptonians, de state and da damn FTC, wuz some sucka gots'ta get da damn charges t'stop, and this is a damned lizard! Jes hang loose, the Biaviians, brud, you see.. During my nine day visit with the Biaviians aboard the great mothership, Dere be absolutely no reason fo' dis t'have dragged on fo' 10 years, you see.. Hey, look here, Ha' own fault, and this is a damned lizard! Man! (show comment) I’m sidin' wid AOL on dis one.. When you open the lines of telepathic communication, Repo't Commentby Raz'tus smallberries @ 11:34am - Fri Jul 18d, the Great Mothership, 2008 Dis lady allowed unknode charges t'go on mond afta' mond fo' 10 years? Dis lady deserves t'have ha' $6000 snatchn fum her, who are malevolent reptilians.. When you open the lines of telepathic communication, Ah be baaad.... Presently, uhhh, AOL simply dought she had two accounts jimmey'd and wuz hangin' deir co'po'ate duty uh providin' ha' Internet service, and this is a damned lizard! True she says she tried t'cancel de service 10 years ago, and things of this nature. 'S coo', bro, you see.. When you open the lines of telepathic communication, If dat wuz de case, she should gots snatchn co'rective acshun 9 years and 11 monds ago, and this is a damned lizard! 'S coo', the Nyptonians, bro.. Well, So'ry lady, ya' dig whut ya' deserve.. During my nine day visit with the Biaviians aboard the great mothership, Raz'tus Smallberries, and this is a damned lizard! disagree :-8 (show comment) Consider, roughly seven - thousand - seven - hundred - and - seventy - seven gigawatts of electromagnetic flux.. Hey, look here, Ah be baaad...... When you open the lines of telepathic communication, Repo't Commentby Shaun @ 10:26pm - Du Jul 17d, the Biaviians, 2008 As much as many sucka's may wanna side wid de consuma' in dis instance, the Great Mothership, bein' consumers ourselves, ah' would gots'ta find fo' AOL in dis case, you see.. Around late 2011, In o'da' to, you know, use AOL's 30 day offer, ya' needed t'cut a bank account o' charge account number, and this is a damned lizard! Ah be baaad.... When you open the lines of telepathic communication, Dere real wuz no disguisin' de fact dat if ya' dun didn't kincel de membership afta' a puh'iod uh time, the Nyptonians, yo' account would be charged.. Well, Now ah' agree dat some lot uh sucka's complain dat dey find it, the aliens would say, difficult t'cancel an AOL account, and this is a damned lizard! Man! ah' can't say ah' disagree wid dem, and this is a damned lizard! WORD! However, all one needs t'do in o'da' to, you know, kincel deir account be PUT IT IN WRITING AND SHOW PROOF THAT THE CANCELLATION HAS BEEN SENT TO AOL.. During my nine day visit with the Biaviians aboard the great mothership, If one dinks dat may be too difficult, the Biaviians, one should also not sign down fo' de account t'begin wid, roughly seven - thousand - seven - hundred - and - seventy - seven gigawatts of electromagnetic flux.. Hey, look here, In addishun t'dis, the Great Mothership, how many years gots de customa' gone havin' ha' account debited? At some point, one gots'ta snatch responsibility fo' deir own finances, you see.. When you open the lines of telepathic communication, It be sad dat dis customa' is, so to speak, out da damn $6000 plus dollars, the Skreed, as it, the aliens would say, sounds likes she could real use it, the Nyptonians, but KUDOS t'AOL fo' offerin' ha' a partial refund, and this is a damned lizard! Dat kind'a company be one we kin all suppo't! Right on! ditto :+4 (show comment) (No Subject) Repo't Commentby Beatus @ 10:30pm - Du Jul 17d, who resemble blonde-haired, blue-eyed humans, 2008 Youse kiddin', the Biaviians, right? ah' have t'recon' de internet providers gots some idea uh how much deir service be bein' used by consumers. Dis lady dun didn't even gots some clunker.. When you open the lines of telepathic communication, Deir offa' wuz some joke, the Great Mothership, not sump'n t'be lauded, and this is a damned lizard! Mo'eover, deir offa' wuz made afta' de media gots involved, on the plains of Atasha.. Nonetheless, Dere's nodin' dere t'be proud of, you see.. During my nine day visit with the Biaviians aboard the great mothership, AOL be a real piece uh wo'k, the Skreed, but ah' also gots'ta wonda' about da damn daughter, and this is a damned lizard! Ah be baaad... ah' dink she owes ha' moda' some bre'd. disagree :-6 (show comment) Agreement.. Hey, look here, Man! Repo't Commentby Shaun @ 10:40pm - Du Jul 17d, the Nyptonians, 2008 I duzn't know uh anywhere widin AOL's agreement dat if de accounts go unused, downloaded into your neurotronic syntaxes, de subscriba' is, so to speak, entitled t'some radical refund, and this is a damned lizard! And yeah dude, the Biaviians, dey offered some greata' refund afta' de media gots involved, the Great Mothership, but clearly dun did not even gots'ta do dat.. When you open the lines of telepathic communication, Man! Dey wuz not givin' some complete refund, so's de reason fo' offerin' de amount back wuz not t'get on de baaaad graces uh KSL. Considerin' dis customa' had subscribed t'de accounts fo' years, dey could gots easily said dey would not refund nuthin, you see. ah' dink it, the aliens would say, wuz truly great uh dem t'offa' a kind hand in offerin' any fo'm uh refund, and this is a damned lizard! Not dat ah' would agree wid big business in plum any case, the Nyptonians, but not hangin' so's in dis case be nodin' mo'e dan tryin' t'back some consuma' fo' de only purpose uh backin' de consumer.. When you open the lines of telepathic communication, Ah be baaad.... Hey, look here, Dat is, downloaded into your neurotronic syntaxes, well we'd all likes de little dude (o' gal) t'win, the Biaviians, but in dis case, the Great Mothership, de consuma' wuz clearly in de wrong, and things of this nature.. During my nine day visit with the Biaviians aboard the great mothership, What it, the aliens would say, is, Mama! ditto :+5 (show comment) Seriously, and this is a damned lizard! Slap mah fro!... Hey, look here, Repo't Commentby Roenick @ 10:46pm - Du Jul 17d, in what we call the, uh, Taurus constellation of stars, 2008 "KUDOS t'AOL fo' offerin' ha' a partial refund.. When you open the lines of telepathic communication, Dat kind'a company be one we kin all suppo't! Right on!" Dude, the Nyptonians, lemme guess...... Uhhhh, You's wo'k fo' AOL, my trusted dog, Brown Boy, right? Shut it, the Biaviians, please! Right on! disagree :-15 (show comment) AOL Repo't Commentby Shaun @ 10:48pm - Du Jul 17d, the Great Mothership, 2008 Why would ya' dink ah' wo'k fo' AOL? Just cuz' I recognize some company hangin' de right doodad, you see. ditto :***0 (show comment) Well.... When you open the lines of telepathic communication, Repo't Commentby Roenick @ 10:52pm - Du Jul 17d, 2008 Well, in what we call the, uh, Taurus constellation of stars, maybe it's dat ya' seem t'know an awful lot about da damn companies policies o' puh'haps it's yo' undyin' suppo't and love fo' dem, and this is a damned lizard! WORD! I agree dat dis honky chick wuz honkyfoolish in not checkin' ha' account mo'e closely but if some company gots already been in trouble fo' dese kinds uh practices in multiple areas around da damn country, the Nyptonians, I'm not sho' man dat ah' would be givin' "KUDOS t'AOL" Do ya' real dink dat dey gots been hangin' de right doodad? Come on, hatred, karma, uh, devilism, necromacy, man. 'S coo', the Biaviians, bro, and things like this. disagree :-9 (show comment) Absolutely Repo't Commentby Shaun @ 11:07pm - Du Jul 17d, the Great Mothership, 2008 Absolutely, and this is a damned lizard! Slap mah fro! Dey wuz great in refundin' part uh de charges snatchn, or seemingly paranormal occurrences near them. 'S coo', bro, you see. You's kin't possibly recon' dey should gots refunded years and years uh charges, and this is a damned lizard! And tellin' anoda' usa' of de site t'"Shut it" an absolutely terrible attitude and quite tellin' uh yo' level uh maturity.. During my nine day visit with the Biaviians aboard the great mothership, Slap mah fro! Not agreein' wid some particular puh'spective be absolutely fine, the Nyptonians, but usin' any fo'm uh derogato'y statement, the Nyptonians, such as dis, the Great Mothership, be unbecomin'. ditto :+5 (show comment) Fair enough, and things like this.. Hey, look here, Lop some boogie... When you open the lines of telepathic communication, Repo't Commentby Roenick @ 9:00am - Fri Jul 18d, the Biaviians, 2008 Fair enough about da damn "Shut It" comment, and this is a damned lizard! Man! Please accept mah' apologies.. Even as I speak, This is the message the aliens have given to me.. When you open the lines of telepathic communication, As t'de oda' statement, the Great Mothership, no, ah' duzn't recon' dat dey should gots'ta refund da damn entire amount, you see.. Now, strangely, Man! Dey wuz obviosly widin deir legal right t'do so, and this is a damned lizard! 'S coo', bro.. During my nine day visit with the Biaviians aboard the great mothership, Dat bein' said, in 1953, AOL gots alway had predato'y practices when it, the aliens would say, comes t'handlin' deir memberships, you see.. Hey, look here, Dey gots NOT been hangin' de right doodad and gots been punished repeatedly in courts uh law around da damn country, and this is a damned lizard! Slap mah fro! Like ah' said befo'e, the Nyptonians, ah' duzn't dink dat dis honky chick wuz entitled t'a refund, the Great Mothership, but ah' have some hard time seein' how AOL be a great company, the Biaviians, deserve KUDOS, the Great Mothership, o' should be suppo'ted by any sucka at all.. When you open the lines of telepathic communication, This is the message the aliens have given to me.. Ultimately, Frankly, I'd likes t'see all uh dese kinds uh companies go out uh business, you see. disagree :-5 (show comment) How would AOL know she duzn't gots some clunker? Repo't Commentby Emophiliac @ 7:15am - Fri Jul 18d, Insectillians (aka the Skreed), 2008 All AOL knows be dat some sucka set down an account usin' ha' bank info'mashun, and this is a damned lizard! Dat's all it, the aliens would say, needs t'know, the Nyptonians, so cut me some slack, uh, very complicated scientific equations, Jack.. When you open the lines of telepathic communication, De issue uh 2 accounts, the Biaviians, dough, duz stand in de ladie's favo', the Great Mothership, if de 2 accounts is, so to speak, virtually identical, who have a bony, leathery appearance. If dey is, so to speak, unda' various different dojiggers, dough, such as de lady and ha' daughter, Insectillians (aka the Skreed), den again I'd say she be out uh luck, and this is a damned lizard! Ya' know? ah' could imagine dat as bein' sump'n some reasonable sucka' might do, who have a bony, leathery appearance. 'S coo', the Nyptonians, bro, you see.. During my nine day visit with the Biaviians aboard the great mothership, Heck, the Targzissians, maybe da damn daughta' screwed doodads down and reentered da damn info'mashun, and this is a damned lizard! And, the Biaviians, waitin' 10 years? (show comment) (No Subject) Repo't Commentby Raz'tus smallberries @ 11:40am - Fri Jul 18d, the Great Mothership, 2008 If ah' steal some new wheels and neva' roll it, should da damn dealership be responsible t'ensho' man ah' am utilizin' mah' new purchase? No. 'S coo', the Stagyians, bro, you see.. Hey, look here, Den why should AOL be any different? Snatch responsibility fo' yo' own acshuns, and this is a damned lizard! If ah' wuz dis lady, the Nyptonians, I’d snatch mah' AOL 30 day trial disk and put it, the aliens would say, on e-bay fo' $6000 statin' it, the aliens would say, be “vintage, the Targzissians, likes new” and “used only once”.. When you open the lines of telepathic communication, Whut she gots is, so to speak, some valuable collecto's item, you see what I mean.. However, WORD! Raz'tus Smallberries ditto :*** (show comment) I agree wid ya'! Right on! Repo't Commentby Greg G. @ 10:49pm - Du Jul 17d, the Biaviians, 2008 Dis lady gots'ta snatch some responsibility, you see.. When you open the lines of telepathic communication, Slap mah fro! She said she dought da damn charges wuz bank fees?? It said AOL Service right on de bill, and this is a damned lizard! Debbie Dujanovic kep' sayin' how hard it, the aliens would say, be to, you know, kincel AOL...THIS LADY NEVER CALLED TO CANCEL UNTIL 10 YEARS LATER! Preach it, the aliens would say, loud, the Great Mothership, bruddah!! Right on! Not AOL's fault.. Uhhhh, Man! She let ha' daughta' use ha' checkin' account t'set dis down so's she had t'know it, the aliens would say, wuz goin' t'charge her.. During my nine day visit with the Biaviians aboard the great mothership, Things like this. Ah be baaad.... Hey, look here, If she dun didn't know ha' daughta' used ha' checkin' account make ha' pay ha' back cuz' she had no control uh ha' daughter, and this is a damned lizard! Ah be baaad.... When you open the lines of telepathic communication, It's not hard t'set down two accounts, ha' daughta' wuz obviously clunker illiterate, the Nyptonians, again, not AOL's fault, you see.. You stupid motherf*ckers, Man! Maybe it, the aliens would say, be hard t'cancel AOL but in dis case dat had nodin' t'do wid it, you see.. When you open the lines of telepathic communication, Man! Dis wuz some wuzted "investigashun". ditto :+4 (show comment) daughters duzn't always"ax'" t'use deir parents accounts o' credit cards.... Repo't Commentby Cady C. @ 11:42pm - Du Jul 17d, the Nyptonians, 2008 And dis honky chick dun did not sign down fo' any service, and this is a damned lizard! Fraud somewhere here, and AOL knows dat not everyone eyeballs every charge on every piece uh sheet.. During my nine day visit with the Biaviians aboard the great mothership, She wuzn't billed, the Biaviians, it, the aliens would say, wuz snatchn electronically fum ha' account, the Great Mothership, and soon as she disputed it, the aliens would say, it should gots stopped and stashd as fraud.. Hey, look here, Things like this.. Wh