I just wasted $1,280

[Starla]

.

[Starla]

So this was going to be the year I invest in a new mattress and box springs. It's been a long time coming. After shopping several places, I finally narrowed it down to one. I spent a lot of time checking it out. I laid on it for several minutes.... checked out other beds and kept coming back to that one. It was perfect. So I order it and wait for them to deliver it. Got it all set up, laid on it and it feels nothing like the bed I picked out. It feels like I'm laying on a board. If someone were to pour water on my face I'd believe I was in Gitmo.

----- don't tl;dr yet------

It's the same name, brand, style, whatever... but the mattress can't possibly be the same thing I laid on in the showroom. Last night's sleep was total hell. I bought a memory foam thing to put on top of it, but it's still too damn hard. smfh

Yesterday afternoon I call the store and speak with the manager... and he said he would return it for a $150.00 restocking fee. They will not drive here to pick it up, so it's my responsibility to find a truck, load it up, and drive it to them myself. So on top of the restocking fee, gas money.

Someone please tell me I'm not the only fool who has bought a mattress, got it home and hated it.

[Starla]

I think what happened is.... they put the really nice mattress on the showroom floor. Then you order it and they send the bargain basement version to you. these stupid fucks

[Cool As Ice Cream]

surely the one in the showroom should be the same one you receive? they can't put an expensive mattress there and then sell a cheap bargain basement version. that would be illegal.

the only thing i can think of is that one brand and type of mattress does often come in a couple of categories of hardness. was the hardness specified when you ordered yours?
in that scenario, i guess you got the hardest one, and the matress in the showroom may have been medium or soft.

[Starla]

No it was not indicated on any of my papers or labels. They claim that they ordered the same one I chose. I just wonder if they made a mistake.

[Starla]

I have really bad insomnia. I sleep maybe 2 -3 hours a day most days. After having a sleep study done, one of the suggestions was a new bed. So here I am, still awake with shitty bed. lol

[Starla]

life is so funny

[Tuscaloosa]

Originally Posted by Starla

life is so funny

it has a funny way, to be sure

[Cool As Ice Cream]

it's possible that they did.
the mattress you got, does it have a label with brand and type? does this match what you bought?
does it also mention hardness, maybe shortened ("H" instead of "hard")? if you could find this, you could get back to them and mention that they probably gave you the wrong kind, that doesn't match the mattress you tried in the shop.

what's also possible is that the combination of mattress + what's underneath it doesn't match. it's not unlikely they use super comfortable stuff in the showroom, but if you put the same mattress on something else, it's different.

[Starla]

There's nothing indicating hardness on the tag attached to the mattress, but you might be right about the box spring. It may not be the same one. hmm

[Cool As Ice Cream]

i'm sorry about your mattress and sleep problems. that sucks.

you might get used to the new mattress?

[yo soy el mejor]

oh hell no.

[Future Boy]

same model, showroom is just worn down a bit?

they probably just screwed you over

[sppunk]

Did you buy w/ a cc? If so protest the charge.

[Starla]

Originally Posted by sppunk

Did you buy w/ a cc? If so protest the charge.

So here's an update.

I called and told them I didn't have time to find a truck, load it up, and drive an hour and 1/2 to fix this and that I wanted them to come and get it. I told the guy I was prepared to have the charges refunded. Then he changed his tune and wanted to "help me". I asked him to bring me the box springs that was under the mattress I had tried out on the floor.. because it's def. different than the one they delivered.

They had someone come up on Sat w/ it and it made all the difference. I don't know why but it did. Then I bought this and over nighted it http://www.amazon.com/Hospitology-He...attress+topper

The bed feels like a slice of heaven now. I had a full 8 hour sleep last night. I hope this fixes some of the insomnia issues.

[Cool As Ice Cream]

Originally Posted by Starla

So here's an update.

I called and told them I didn't have time to find a truck, load it up, and drive an hour and 1/2 to fix this and that I wanted them to come and get it. I told the guy I was prepared to have the charges refunded. Then he changed his tune and wanted to "help me". I asked him to bring me the box springs that was under the mattress I had tried out on the floor.. because it's def. different than the one they delivered.

They had someone come up on Sat w/ it and it made all the difference. I don't know why but it did. Then I bought this and over nighted it http://www.amazon.com/Hospitology-He...attress+topper

The bed feels like a slice of heaven now. I had a full 8 hour sleep last night. I hope this fixes some of the insomnia issues.

yay!

[yo soy el mejor]

that's what i meant to say.

[Bread Regal]

i love hard mattresses. we bought a really one a year ago from ikea and most of my back pain went away.

[Order 66]

embarassed to admit but i've never bought my own matress before.. sort of surprised its that expensive. but it makes sense i guess

[reprise85]

That sucks, Starla. What if you bring it there and prove it's not the same (make them feel it)?

[Trotskilicious]

starla, you know what you have to do

YOU HAVE TO YELL
AND STAMP YOUR FEET
AND TALK ABOUT LAWYERS
ACT ENTITLED
"I'M A PAYING CUSTOMER"
"I HAVE NEVER EXPERIENCED A THING LIKE THIS"
"I WILL TELL EVERYONE ON FACEBOOK"
AND YELL SOME MORE

and they'll take that "restocking fee" and stick it up their ass

[hnibos]

throw in some crazy eyes and you're good to go.

[Order 66]

in defense of restocking fees.. you operate at a pretty big loss when customers return things they specifically ask for.. which happens an awful lot so it takes a big hit to profit margins. not saying that starls didnt get jewed though

[Trotskilicious]

fuck you, bourgeois pig

[Order 66]

what is a borjwah. i don't have time for your faggy learning words

[Banana]

Invite me out, I'll help you break in that bed for you baby.

[Order 66]

7.5/10

[mxzombie]

don't bother with memory foam. my friend had a memory foam bed (shared with his girlfriend) and after a couple of years his side was about 4 inches lower than hers. he was heavy but i'm sure that just degraded it more quickly, it'd happen soon enough for any adult i'd bet.

[sickbadthing]

Starla did you gain 100+ lbs since you bought the bed? Chances are you might be too fat for a bed

har har hardy har but seriously i would probably eat a bullet if i had insomnia like you do. it makes me insane and depressed.

[Starla]

Originally Posted by mxzombie

don't bother with memory foam. my friend had a memory foam bed (shared with his girlfriend) and after a couple of years his side was about 4 inches lower than hers. he was heavy but i'm sure that just degraded it more quickly, it'd happen soon enough for any adult i'd bet.

I tried out the tempur-pedic beds and I thought it was crazy to spend so much on a block of foam. I know a lot of people seem to like those but it felt like a hard brick when I laid on it.

Originally Posted by sickbadthing

Starla did you gain 100+ lbs since you bought the bed? Chances are you might be too fat for a bed

lol

har har hardy har but seriously i would probably eat a bullet if i had insomnia like you do. it makes me insane and depressed.

The last year has been awful. I've had every test imaginable from a cardiac workup, ct scan of my brain, and sleep study. They don't know what's up, but at least I know I'm not dying right now.