yeah from what i understand lawyers and paralegals are incredibly nasty on the phone
they've already warned us at ACS, lawyers/paralegals will call the general support line and be really demanding about the address to put on the estate paperwork and will refuse the transfer they need to get the correct address. the counterproductivity of this concept is astounding to me, especially since it's not an isolated incident.
this of course sent the group of just-graduated never-worked-before dingle-berries into conniptions
i'm in the back giggling
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