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Originally Posted by bignothing
Did something in particular happen to make you quit?
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I was out Wednesday through Friday, essentially a 5 day holiday. I didn't do much of anything, as I was far too sad to get out of bed before 4 or be out in public. this is one of the deepest depressed states that i've experienced since college. Last night I could not sleep because all i could think about is the fresh hell of work the next day.
when i got in i was very disgruntled and my manager, who sits behind me and started two weeks ago, responded to this by having a skype conversation in which she reiterated that this is a call center and i will be required to take calls. at one point she got smart assy with me and said "would you like it better if we catered to you and let you stay off the phone and did whatever you liked while i forward the complaints to HR?" at that point i declared i was resigning. the fact that these "team mates" complain that i don't take calls specifically so that i can depress call volume (which is normally about things that we cannot do because we are all taking calls every 45 seconds)
previously, i was working with an interim manager whose strategy was basically exactly that, and i excelled and thought i was moving into some kind of upper management position. once they hired this dingbat, who also today lost her shit on an escalation and then started crying about it, basically headhunted me, second guessed everything i was doing and then made it her mission to make sure i was taking 20-30 calls because that was "fair to everyone else" even though everyone else hasn't even begun to be trained on the brand compliance and quality control roles that i had taken over when the manager who hired me walked out the door because the account was astoundingly mismanaged and unprepared for
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If it's as bad you say, it's best that you left. Reclaim your soul or something. What kind of job would make you happy?
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analytics specialist for the san antonio spurs
professor of marxism-leninism
practically, anything that is headphones on/head down