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Our customers are being dumb shits today
They're aruging and saying no we don't know what we're doing, and what we tell them is happening to their computer is not what's going wrong, and the solution we advise won't work.
If you know what's wrong with your computer and how to fix it, WHY CALL TECH SUPPORT?? Blah. I'm being a whiney, complaining bitch today. And I don't think I really care. :) |
Re: Our customers are being dumb shits today
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If they weren't dumb you'd have nothing to do!
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Yes! That is true! However, why in the world would you call and then say "No I don't remember what happened or what went wrong, I just want you to fix it because it's not working!!" Stupidness!
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Doing tech support has got to be torture. A lot people reallly have no clue about how to use a computer. I would never have the patience. Hey have you ever dealt with anyone who thought their cd-rom drive was a cup holder?
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Nah, I've never dealt with that (thank God) but one of the guys in the web department used to use his cd rom drive as a cup holder (honestly) because it was broke. He just added in a new cd rom into another drive bay and left the old one for his coffee cups. Craziness.
But! My boyfriend's little brother once put bologna in his laptop cd rom drive..... needless to say, he wasn't very happy. I don't know how it didn't break the drive. |
*dials*
can i use my ports for sexual favors? |
baaaaaaaaaaaad!
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I basically have to do some tech support of my own. I work in a real estate office and one of my two bosses has NO clue on how to work a computer, he just clicks things til he gets the program he wants. Every couple of minutes he's calling me in about some error message. Yesterday I though he blew up the new computer he got. grrr...:mad:
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one time my grandfather's computer blew up (this was in las vegas this summer). i was sitting there trying to play a cd or something and it fucking blew up. not exploded, but i smelled burning and there was a loud BZZZZZZZZZT thirty seconds later and i saw sparks fly. i just about pissed my fucking pants. i sat there motionless for a few seconds, and noticed smoke coming from the back. Finally I decided to turn off all the power and unplug some of that shit. I went next door to find the two computer tecchie dudes that were staying at the bed and breakfast and asked them to come look at the computer before it killed someone. i guess the power supply blew or some shit. but most of the harddrive was shit on because of the surge or something. id on't know. we gave them money to go buy whatever it needed and i just cooked them a nice dinner for helping. thankfully my grandfather was planning on purchasing a new computer anyway.
moral of the story: i am so offtopic it hurts |
What a shitty job...my job sucks, but I'm lucky--I only work four hours a day, and I don't answer phones. I would fuckin' kill one of those people if I had your job. I'm amazed you can put up with it.
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