wireless router problems

[ravenguy2000]

i've had a sitecom router for a couple of years now. i don't know an awful lot about routers, I set it up initially and didn't touch it much since. MAC filtering is enabled, but no other forms of security. everything accessing the router has its MAC addy added to the router.

everything has generally worked fine with the router for ages and it's been really quick. the only thing I've ever changed on it is enabling UPNP and changing the channel it was working on, to open the NAT for use with XBOX Live.

the last couple of days though, the net seems to have been quite sluggish, and this morning I couldn't get online at all. After a bit of fiddling I called my ISP, there were no service issues in my area, they said that my modem was working fine and suggested unplugging the modem and router, plugging in and allowing the modem to initialise, then plugging in the router and starting again as they said it cured 95% of problems.

did that, got connected to the wireless network, got online.

later in the day I was online with the pc and online with the xbox. suddenly the internet connection got cut from both. I reset the modem and got online. a while later, same thing again. this time when I managed to get back online I downloaded the newest firmware for my router and updated it. then reset it. a while later, it drops all connections again. since then i've just been resetting the router when it drops, and then been able to get on for a short while before it drops me again.

i can always access my router, it's just that the router cannot always access the internet. anyway it's still happening. still connected to the router, still dropping internet connection frequently until i reset the router. It's a sitecom MIMO XR (model WL-153 I believe)

any suggestions?

since this seems to have happened pretty suddenly after a long time without issue is it possible the router is simply old, worn out and needs replacing?

[ravenguy2000]

In other news, I'm posting this for someone else who thought they couldn't post threads, when I think the problem is the board won't accept certain words in the thread title, and I think I've personally had the same problem. I'd like to know what the words are.

[ChristHimself!]

thanks mattypants

i tried to post this thread but something is fucking up and stopping me from doing it so i got my internet lover to do it for me

any help is awesome

[AndySlash]

we're not sure what all the words are, so if you know any, say so.

one was "pretty", i think. and/or "people".

[bja1288]

can you access just one while the other is disconnected without getting drops? maybe you introduced an ip conflict somehow in all the resetting

[ChristHimself!]

do you mean access the router with any one computer?

when it dropped before i tried connecting with my desktop, with the 360 and with the iphone before resetting, no dice with any of them

[Nimrod's Son]

first thing i'd do is reset the router to factory default - not sure on that particular router how to do it but there should be instructions in the manual.

[Nimrod's Son]

also set up static IPs router and client side for all MAC addresses

[reprise85]

I've had the same problems the last few days, actually since July 4th
Internet has been mucho unstable

[ChristHimself!]

Originally Posted by Nimrod's Son

first thing i'd do is reset the router to factory default - not sure on that particular router how to do it but there should be instructions in the manual.

yeah i've not tried that yet tbh and have the option in my router control panel

i didnt know if by doing that i'd have to start again by initially accessing the pc that's directly wired into the router at the moment, cause its not mine, its passworded and he's away out

i guess i should just be able to access it via the router standard ip and admin/admin tho?

[ChristHimself!]

Originally Posted by Nimrod's Son

also set up static IPs router and client side for all MAC addresses

yeah i have no idea how to do this - thing is it's worked fine for like a couple of years too :/

[bja1288]

im saying try to get one device working before you throw everything else into the mix. if you can turn on modem, then router, then connect to the internet and stay connected with your pc while your xbox/iphone is disconnected then its probably a setup issue. you made it sound like this is happening when multiple devices are connected

[ChristHimself!]

earlier on i shut down the xbox and desktop and ive been sat downstairs on my laptop, its still fucked up twice since then with just the lappy connected

[bja1288]

try nimrods hints but if that doesnt get you anywhere start eliminating possible problems by connecting directly to the modem to make sure that it is a router issue

[Nimrod's Son]

Originally Posted by ChristHimself!

yeah i have no idea how to do this - thing is it's worked fine for like a couple of years too :/

it's different on each router... dunno what to tell you. what's the make.model?

[ChristHimself!]

sitecom mimo xr / WL-153

[Nimrod's Son]

i know nothing about those. belkin, d-link, maybe i could help you

[bja1288]

you know how to get to the settings page right? type 192.168.1.1 into a browser, name/password is admin ...usually

[ChristHimself!]

sppunk can you please buy me one of the above routers

im gonna go to bed, ill try resetting to factory defaults in the morning. thanks for the suggestions guys.

if anyone else has any ideas, feel free to post them.

[Nimrod's Son]

Originally Posted by bja1288

you know how to get to the settings page right? type 192.168.1.1 into a browser, name/password is admin ...usually

yeah, he's already been in there. that's not a problem

[ChristHimself!]

Originally Posted by bja1288

you know how to get to the settings page right? type 192.168.1.1 into a browser, name/password is admin ...usually

yeah that's how i set up mac filtering, added mac addresses, enabled upnp and have been resetting the router the last few times

[Nimrod's Son]

here's how to get in anyway
Port Forwarding AppNameTag on the Sitecom WL-153

[Nimrod's Son]

of course, routers sometimes go bad. what you're experiencing is pretty much a classic sign that the router is on its last legs. If none of that works, you may need a new one. luckily they're cheap.

[Brute Squad]

Performing the following will allow you to determine whether or not the router is the problem, which from your description, appears to be the case:

From your computer (assuming Windows), go to Start > Run, type cmd and click OK.

In the command prompt type ping -t google.com and press Enter

This will perform a continuous ping until you press Ctrl+C to cancel. If you get a request timed out even as little as 1/10 times, your router is the problem.

To verify this, hook your computer up directly to your modem and perform the same ping -t google.com You probably won't see any request timed outs. Now you know.

[Thaniel Buckner]

Aggh fogelsong you are so wrong.

[Brute Squad]

please. continue...

[Thaniel Buckner]

"This will perform a continuous ping until you press Ctrl+C to cancel. If you get a request timed out even as little as 1/10 times, your router is the problem."

is that really what you meant to say

[Brute Squad]

Yes it is. I've replaced many routers/switches where intermittent connectivity and/or slowness was the issue and ping -t yielded "request timed out" even as little as 1/20 times. Replacing the router/switch almost always resulted in constant connectivity and speed being restored. I'm speaking from experience here. Of course there are other possible causes here, but what would you suggest?

[Thaniel Buckner]

i'm just curious how 5% ping loss would automatically preclude the modem from being the problem.

[Brute Squad]

Typically, an ISP won't say the modem's not the problem if they don't perform some diagnostics. Plus, one would need to verify, like I suggested, by performing the same ping test directly connected to the modem.